Receptionist
Basic job summary:
- The
position will be responsible for delivering a friendly, efficient customer
service and creating a warm and welcoming atmosphere for all the guests
visiting the Incubation center.
Duties & Responsibilities:
- Responsible
for placing, answering and directing all telephone calls received through
the switch board in a professional and informative manner.
- Coordinate
the collection and dispatch of both incoming and outgoing mails while
ensuring proper record keeping.
- Support
in the planning and preparation of meetings and programs to ensure
seamless management of meetings and program workplans. Support in event
Organization for @iBizAfrica events upon request. Booking, setting up, and
co-ordination of meeting rooms and video conferencing facilities for
meetings.
- Receive
welcome and direct visitors to the respective offices and quickly notifies
the person being visited.
- Ensure
that the waiting area is easily accessible, comfortable and tidy, with
reading appropriate reading materials.
- Respond
to enquiries
- Mail
dispatch (15%): Collection, distribution and dispatch of daily incoming
and outgoing mail and documents.
Minimum Academic Qualifications:
- Minimum
Diploma in any business related course.
- Fluent
in English and Swahili.
- Knowledge
in Computer applications.
Experience:
- At
least one year experience working in a busy front office.
Competencies and Attributes
- Highly
developed listening and communication skills.
- Effective
Communication and Interpersonal Skills;
- Excellent
interpersonal skills.
How to Apply
Are you qualified for this position and interested in
working with us? We would like to hear from you. Kindly send us a copy of your
updated resume and letter of application (ONLY) quoting “Receptionist” on the
subject line to recruitment@strathmore.edu by
29th July 2025.
Due to the large number of applications we may receive,
kindly note that only the shortlisted candidates will be contacted.