Branch Manager – Mombasa at APA Insurance Limited
KEY PRIMARY RESPONSIBILITIES
- Building
and strengthening business relationships with existing and prospective
clients to achieve performance targets;
- Developing
and constantly updating underwriting service standards and manuals in line
with the customer service charter;
- Achieving
branch service standards within set turnaround times;
- Managing
the business portfolio through prudent underwriting in order to achieve
the targeted business mix and loss ratio;
- Managing
outstanding premium as per the credit control policy;
- Managing
the implementation of internal and external audit and risk recommendations
within the agreed timelines;
- Exploring
opportunities presented by the market and developing innovative products
and solutions that meet customer needs;
- Supervising
unit managers (APA Life, APA Insurance and Apollo Asset) from the region;
Complying with statutory, regulatory and internal control processes at the
business units including internal and external audit recommendations;
- Developing
departmental budget and business plans to achieve the set company targets;
- Entrenching
performance based culture among departmental staff in line with their set
KPIs and departmental targets;
- Participating
in company CSR and brand building activities in liaison with the Head
Office;
- Training,
coaching and mentoring staff/DSFs/Independent Agents in order to improve
performance and cohesion within the department;
- Implementing
interdepartmental SLA in liaison with other departmental heads;
- Participating
in management meetings, projects and committees as assigned.
ACADEMIC QUALIFICATIONS
- Bachelor’s
degree in Insurance or an equivalent.
JOB SKILLS AND REQUIREMENTS
- Sales
skills
- Interpersonal
and Communication skills
PROFESSIONAL QUALIFICATIONS
- ACII/AIIK
EXPERIENCE
- At
least 6 years relevant experience
Legal Officer at APA Insurance Limited
Legal Officer
KEY PRIMARY RESPONSIBILITIES
- Legal
claims handling, Processing & Reserving to ensure timely and fair
handling of third-party claims review judgments and settlement proposals
and making further recommendations and forwarding to management for
further approval.
- Legal
Research & Advisory – Conduct legal research and provide expert
opinions.
- Manage
legal Diary & Case Management – Track court schedules and ensure
timely witness attendance.
- Regular
reviewing of reserves;
- Insurance
Recoveries – Drive subrogation efforts to recover losses from third
parties.
- Maintain
legal registers, track decretal deposits, and update case status
- Excess
Collection & Compliance – Follow up on third-party property damage
(TPPD) and injury excess collection.
- Complying
with statutory, regulatory and internal control processes at the business
units including internal and external audit recommendations
- Monitoring
of all suits filed against the insured’s and ensure adequate measures are
maintained as per regulations;
- Ensure
prompt settlements of judgements as per TATs to avoid proclamations and
auctioneers;
- Monitoring
of all suits filed against the insured’s and ensure adequate measures are
maintained as per regulations.
- Giving
detailed and researched legal opinions on claims, litigation matters and
those relating to the Company.
- Managing
claim costs through strategic Initiatives of the company to ensure
profitability of the business
ACADEMIC QUALIFICATIONS
- Bachelor’s
degree in Law or an equivalent.
JOB SKILLS AND REQUIREMENTS
- Teamwork
skills
- Interpersonal
and Communication skills
- Analytical
skills
- Ability
to work under pressure and meet deadlines
PROFESSIONAL QUALIFICATIONS
- Diploma
in Legal practice
- EXPERIENCE
- At
least 3 years’ relevant experience
Driver at APA Insurance Limited
Job description
This role is responsible for providing adequate transport to
the Organization/GCEO. The position is responsible for offering chauffeur
services to the Company’s Directors, staff members and visitors…
KEY PRIMARY RESPONSIBILITIES
- Chauffeur
the Company Staff and Directors as instructed and maintain safety of
passenger and their belongings OR Chauffeur the Group CEO and Director’s
as instructed and maintain safety of passenger and their belongings;
- Ensuring
timely delivery and conduct daily follow up on staff transfers to ensure
there are no delays OR Ensuring timely delivery and conduct daily follow
up on GCEO’s transfers to ensure there are no delays;
- Keeping
company cars well maintained, always clean and in good working condition
by inspecting cars for defects and safe operating condition before, during
and after trips and Report any defects noted;
- Logging
mileages, fuel and record the mileage before fueling;
- Following
up with the supervisor before expiry of insurance certificates of company
vehicles to ensure they are renewed on time;
- Promptly
report delays due to breakdowns or traffic conditions or other emergencies
in the event of irregularities relating to pickups or and delivery as well
as accidents and incidents that have occurred.
ACADEMIC QUALIFICATIONS
- O’
Level
- Any
other certificate/ Diploma will be an added advantage
JOB SKILLS AND REQUIREMENTS
- Defensive
Driving skills
- Communication
skills
- Organization
and planning skills
- Observation
skills
- Basic
Mechanic skills
Actuarial Analyst at APA Insurance Limited
- Company: APA
Insurance
- Location: Head
Office
- Employment
Type: Permanent
- Job
Id: 3lxc1pRvXC
- Date
added: 20-Jan-2026
- Deadline: 02-Feb-2026
KEY PRIMARY RESPONSIBILITIES
Financial & Regulatory Reporting
- Support
the production and review of IFRS 17 valuation results and associated
disclosures.
- Support
the production and review of statutory filings in accordance with
Insurance Regulatory Authority (IRA) requirements, and Management Reports
for internal use (e.g., VNB, VIF, EV, etc).
- Work
in collaboration with the finance team to align actuals vs. budget and
enhance monthly close efficiency.
Experience Monitoring
- Assist
in performing periodic claims experience analyses to guide pricing and
reserving assumptions and provide actionable recommendations to
management.
Capital Modelling
- Run
capital adequacy assessments under local solvency regulations.
- Assist
in producing Capital Adequacy reports with recommendations to management.
Pricing & Product Development
- Pricing
of new individual and group life products, ensuring profitability,
competitiveness, and regulatory compliance.
- Assist
in enhancing pricing tools and profitability testing models.
Budgeting & Strategy Actuarial Inputs
- Assist
in providing actuarial inputs for IFRS 17 budgets and five-year business
planning using actuarial projection models.
- Working
closely with the finance team to ensure the success of budgeting and
strategic planning processes.Top of FormBottom of Form
ACADEMIC QUALIFICATIONS
- Bachelor’s
degree in actuarial science or related field. A master’s degree in
actuarial management will be an added advantage.
JOB SKILLS AND REQUIREMENTS
Technical Skills
- Proficient
in actuarial modelling tools (e.g. Basys, RiskIntegrity, Advanced Excel
Skills, Excel VBA, Python, R, etc).
- Advanced
analytical skills and business insight.
- Familiarity
with Power BI or other dashboarding tools is a plus.
Behavioural Attributes
- Strong
attention to detail and a commitment to accuracy.
- Able
to manage multiple deadlines and priorities under minimal supervision.
- Effective
communicator—both written and verbal—with stakeholders at all levels.
- Mentorship
mind-set and a collaborative team player.
PROFESSIONAL QUALIFICATIONS
- Progress
toward actuarial qualification (minimum: 6 papers).
EXPERIENCE
- Minimum
4 years’ actuarial experience, preferably in a life insurance setup.
- Experience
in IFRS 17 valuation and reporting is an advantage.
- Experience
in calculating VIF, VNB and Embedded Value is an advantage.
- Understanding
of Asset-Liability Management Process.
Business Development Managers APA Insurance
- Company: APA
Insurance
- Location: Head
Office
- Employment
Type: Permanent
- Job
Id: Rxo417qxYd
- Date
added: 08-Jan-2026
- Deadline: 22-Jan-2026
KEY PRIMARY RESPONSIBILITIES
Sales and Revenue Generation:
- Drive
uptake of APA’s bundled insurance solutions across priority segments (e.g.
agriculture, MSMEs, informal workers).
- Deliver
monthly and annual GWP targets aligned to APA’s growth trajectory
- Track
and report on policy volumes, channel performance, and client retention.
Challenge and Partner Management:
- Identify,
on board, and manage relationships with aggregators (e.g., SACCOs,
fintechs, agri-platforms, NGOs).
- Coordinate
with Training & Channel Enablement to ensure partner readiness and the
Successful deployment of Smart Mobilizer.
- Negotiate
commercial terms and co-financing models with strategic partners to secure
mutually beneficial agreements.
Client Engagement and Field Activation:
- Conduct
field visits, partner activations, and client sensitization campaigns to
promote awareness and engagement.
- Gather
client feedback and market intelligence to inform product refinement and
channel strategy.
- Champion
APA’s client-first approach, ensuring inclusive outreach and solution
alignment.
Reporting and Coordination:
- Maintain
accurate records of partner engagements, pipeline status, and field
activities to ensure timely and effective management.
- Collaborate
with operations, innovation, and finance teams to ensure seamless on
boarding and policy administration.
- Participate
in quarterly reviews, planning sessions, and donor reporting as needed.
Performance Targets
- Deliver
segment-specific GWP targets (e.g. Kenya Shillings 150M by 2026).
- Activate
and manage 10+ strategic partners across assigned regions.
- Support
on boarding of 100+ Smart Mobilizers and partner staff.
- Achieve
client retention and satisfaction benchmarks across channels.
ACADEMIC QUALIFICATIONS
- Bachelor’s
degree in insurance, Agribusiness, Sales, or related field; master’s
preferred.
JOB SKILLS AND REQUIREMENTS
- Network
Builder & Closer: Exceptional at cultivating relationships
and converting them into high-value partnerships. Knows how to open
doors—and close deals.
- Commercially
Agile: Thrives in dynamic environments, quickly adapting to
shifting partner needs, market signals, and product opportunities.
- Opportunity
Spotter: Possesses an “eagle’s eye” for untapped markets,
emerging aggregators, and catalytic moments others might miss.
- Relentless
Results-Driven: Operates with urgency and ownership—considers the
job done only when the numbers are closed and the impact is real.
- Tenacious
& Resourceful: Doesn’t drop the ball. Follows through with
discipline, creativity, and a bias for execution.
- Curious
& Insight-Led: Asks the right questions, listens deeply, and
uses insights to tailor solutions that resonate with clients and partners.
- Collaborative
Team Player: Works seamlessly across functions, geographies, and
personalities to deliver shared success.
- Purpose-Driven: Anchored
in APA’s mission to protect livelihoods and empower underserved
communities.
PROFESSIONAL QUALIFICATIONS
- Relevant
certifications in insurance, agriculture, or financial inclusion are an
added advantage.
EXPERIENCE
- Minimum
5 years in business development, sales, or channel management in
insurance, agriculture, or financial inclusion.
- Proven
track record of revenue growth and strategic partnership management.
- Experience
with insure techs, social enterprises, or donor-funded programs is a
strong advantage.
- Strong
communication, negotiation, and stakeholder engagement skills.
- Willingness
to travel regionally.
SENIOR PENSION ADMINISTRATOR
- Company: APA
Life
- Location: Head
Office-Nairobi
- Deadline: 27-Jul-2025
Job description
Oversee and coordinate daily operations of pension scheme
administration. Ensure accurate member records, contribution processing,
regulatory compliance, and support of trustees and sponsors.
CLIENT RELATIONS OFFICER
- Company: APA
Life
- Location: Head
Office-Nairobi
- Deadline: 27-Jul-2025
Job description
To lead client engagement and relationship management for
pension schemes to drive retention, ensuring high service delivery, timely
communication, and proactive client support across all touchpoints …
CARE & MEDICAL SERVICES MANAGER
- Company: APA
Insurance
- Location: Head
Office-Nairobi
- Deadline: 27-Jul-2025
Job description
This position is responsible for developing and maintaining
healthcare management plans in order to achieve profitable growth and health
business client retention, establishing, maintaining and review…