Internship | Job Opportunities at Glovo

Operations Intern at Glovo

Lead Lawyer SSA – Uganda, Kenya & Nigeria (They/She/He) at Glovo

Lead Lawyer SSA – Uganda, Kenya & Nigeria (They/She/He)

Legal, Nairobi, Kenya

If you’re here, it’s because you’re looking for an exciting ride

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

  • Our culture and strong values. 
  • Our career development philosophy. 
  • Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

We are looking for an hands-on SSA Lead Lawyer that will work with the local SSA teams and the HQ legal team, managing the day-to-day implications of the business.

THE JOURNEY

  • Report to the Africa Head of Legal in all related functions
  • Be the main responsible for SSA legal functions
  • Elaborate, review and analyze all types of commercial agreements
  • Provide legal advice and ensure compliance with the regulations applicable to Glovo’ s business (including privacy, labour, compliance, regulated products and others)
  • Collaborate with external law firms
  • Support in the analysis and implementation of strategies
  • Support in the implementation of corporate governance policies, special projects and reportings functions
  • Participate in due diligence, evaluate risks, elaborate corporate documentation
  • Get your hands dirty – when there is a problem, you will find a way to fix it

WHAT YOU WILL BRING TO THE RIDE

  • At least 7 years of experience in the legal department of a company and/or a reputable law firm/big4, including at least 3 years within a company, with proven expertise in commercial law, consumer and antitrust law, and labor law
  • Excellent English, Arabic and French. Other languages is a plus
  • Ability to navigate across multiple geographies and cultures, and coordinate with all the areas within the organization
  • Excellent communication and presentation skills
  • International profile, able to work in a flexible, collaborative and multidisciplinary environment
  • High energy and creativity, an entrepreneurial spirit and the desire to work in a growing and changing environment
  • Tech or industry experience as a plus

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned,

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Q-commerce Account Manager at Glovo

THE JOURNEY

  • Build and maintain strong, long-term relationships with Retail Partners, through consistent and proactive communication.
  • Understand Partners’ business goals and challenges to provide strategic guidance and support.
  • Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
  • Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization. 
  • Take ownership of partner revenue performance, driving measurable growth.
  • Collaborate with internal teams to develop and implement customised solutions to meet Partners’ needs, including Marketing, Operations, Finance and Customer Service.
  • Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

WHAT YOU WILL BRING TO THE RIDE

  • >1yr experience as an account manager or in a similar role. (startups, top consulting firms, top internet firms, FMCG, retailers);
  • Experience in understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;
  • Commercial skills: you know how to negotiate and build your way into a super deal with big retail players;
  • Influencing skills: you can be a true project leader in multidisciplinary teams;
  • A natural bias for action: you love to build a business from scratch. You are objective and deadline-oriented;
  • A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary;
  • A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems;
  • Proficiency in English. Swahili knowledge is a plus.

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Account Management Lead at Glovo

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

THE JOURNEY

  • Build and maintain relationships with Top Glovo’s Partners in the country – establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)
  • Draw and execute plans, making your partners grow through deep technical understanding of Q-commerce delivery model, marketing activations and assortment performance (e.g., selling items, Average Order Value, Conversion Rate, etc.)
  • Be responsible for our partners business performance, analyze their main KPIs and ensure growth
  • Prepare reports and dashboards to present to partners / use as source of operational improvements
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Onboard new partners on our platform by providing them all the necessary tools and information
  • Meet monthly and quarterly objectives defined by the company
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
  • Report to the Head of Q-commerce

WHAT YOU WILL BRING TO THE RIDE

  • 5+ years of experience in managing large corporate accounts, with multiple stakeholders and objectives
  • Knowledge of the Retail & Grocery industry is a significant plus
  • Passion for technology, tools, and technical solutions to problems is highly appreciated
  • Proactive, organized, and obsessed with detail and accuracy
  • Problem solving with high analytical and commercial skills
  • Have excellent communication and negotiation skills
  • Autonomous and self motivated who is able to work in a highly demanding environment
  • Computer literate; good knowledge of Google Docs, MS Office and Salesforce
  • Full proficiency in English is a must

Read More & Apply

Operations Intern

If you’re here, it’s because you’re looking for an exciting ride

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

  • Our strong culture and non-vanilla personality. 
  • A Talent House. 
  • Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

THE JOURNEY

  • Enrich and maintain up-to-date product information by populating and updating Excel/CSV files.
  • Collect, organize, and upload product-related information (e.g., images, specifications, descriptions) into the systems.
  • Improve the Category Trees (menus) of our groceries and retail stores across the country
  • Think critically and proactively develop new processes to drive operational efficiency and scalability.

WHAT YOU WILL BRING TO THE RIDE

  • Advanced skills in Google Sheets and Google Workspace tools, comfortable managing and analyzing large datasets.
  • Excellent attention to detail and a strong focus on operational efficiency.
  • Solid written and spoken English communication skills.
  • Strong organizational and interpersonal skills.
  • Collaborative team player, always ready to contribute and support others.
  • Highly strategic and structured thinker, you know how to break down complex problems, get to the root causes, and design effective solutions.
  • Comfortable navigating ambiguity and delivering results in a fast-paced, constantly evolving environment.
  • Eager to listen, learn, and grow in a setting that offers both big opportunities and real responsibility.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • Monthly Glovo credits to satisfy your cravings!
  • Discounted gym memberships to keep you energized.
  • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • Enhanced parental leave, and office-based nursery.
  • Online therapy and wellbeing benefits to ensure your mental well-being.

Read More & Apply

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