Internship | Job Vacancies at Mercy Corps

Mercy Corps is a leading global humanitarian and international development organization dedicated to helping communities overcome crisis, poverty, and climate-related challenges. Operating in more than 40 countries, Mercy Corps partners with local communities, governments, and the private sector to create sustainable solutions that strengthen resilience, improve livelihoods, expand economic opportunities, enhance food and water security, and promote peace. In Kenya, Mercy Corps has been working since 2008, supporting millions of people through programs focused on climate resilience, agriculture, economic development, governance, youth empowerment, and humanitarian assistance. The organization is committed to building a future where everyone can prosper through innovative, locally led, and sustainable development initiatives.

Program Coordinator(s) at Mercy Corps

Job Description

_{About Prosper Global}

Barely enough is not enough for anyone. Prosper Global is a humanitarian organization working alongside communities facing conflict, climate change, and economic hardship to meet urgent needs and create the conditions for lasting progress. Today’s challenges demand new solutions, so we pair local knowledge with global resources to help communities build what’s needed, test what’s possible, and scale what’s proven so that people everywhere can pursue a full life on their own terms. In 2026, we changed our name from Mercy Corps to Prosper Global, to reflect our belief that when every community can prosper, all of humanity moves forward.

GENERAL PROGRAM SUMMARY:

Launched in 2012, AgriFin’s primary target group is un-banked smallholder farmers living on less than USD 2 per day. Mobilizing a vast network of partners, Prosper Global’s AgriFin ensures that the needs of farmers inform the design of partner products and services. Our shared global context is challenging – climate variability and population growth present unprecedented challenges. Yet, our experience tells us that farmers are determined to beat the odds.

With access to the right tools, smallholder farmers can build the resilience they need against climate and emergency shocks, and continue to feed their communities. We know that government and private sector partners are best suited to deliver those tools, and that technology is a critical accelerator. Our aim is to connect smallholder farmers to products and services that increase their productivity and income by 50%, with a 40% target population of Women and Youth.

GENERAL POSITION SUMMARY:

The Program Coordinator will serve as a key focal point for internal consultants, implementing partners, ecosystem stakeholders, and service providers, helping to coordinate activities and maintain alignment across teams. The role will support timely and effective delivery of program activities, strong evidence generation and adaptive management, and compliance with donor and organizational requirements. They will also contribute to program learning, business development, ecosystem engagement, and growth, while helping ensure activities are delivered on time, within budget, and aligned with AgriFin’s strategic objectives.

KEY RESPONSIBILITIES:

1.Program Coordination and Management

• Coordinate the day-to-day management, implementation, and technical coordination of assigned programs, projects, and strategic initiatives under the strategic direction of AgriFin’s Technical Directors.
• Coordinate implementation across countries, partners, consultants, and internal teams, ensuring activities remain aligned with program objectives, timelines, budgets, and expected results. This includes identification, design, testing, and adoption of responsible AI and digital solutions that address practical challenges faced farmers, agribusinesses, and other agricultural ecosystem actors enhancing emerging technology initiatives under the strategic direction of the Technical Directors.
• Support implementation of program engagements, that includes pilots, the respective annual planning, work planning, budgeting, forecasting, and tracking of program milestones, deliverables, and performance indicators.
• Maintain program and project workplans, implementation schedules, risk registers, partner records, trackers, and other project management tools, including consideration of data privacy, responsible data use, inclusion, accessibility, safety, and potential risks.
• Monitor implementation progress, proactively identify risks, bottlenecks, and dependencies, and coordinate appropriate mitigation and follow-up actions.
• Coordinate internal and external project meetings, facilitate collaboration among stakeholders, and ensure timely follow-up and accountability for agreed actions.
• Coordinate consultants, vendors, research firms, implementing partners, and other service providers to support timely and high-quality delivery of outputs.
• Support contract and partner management processes, including development of scopes of work, consultant and vendor engagements, deliverable tracking, and service completion documentation.
• Ensure effective coordination across technical, program, finance, operations, monitoring and evaluation, communications, and other relevant teams.
• Support preparation of donor reports, presentations, briefs, management updates, and other program and portfolio reporting requirements.
• Identify opportunities to strengthen synergies and integration across AgriFin programs, platforms, technical areas, and partnerships, helping translate learning and innovations from individual projects into broader portfolio opportunities.
• Contribute to program-level planning, performance tracking, learning, and adaptive management, including identifying opportunities to improve program quality, effectiveness, and scale.
• Support the identification and development of new program opportunities, strategic partnerships, and funding initiatives, including proposal development, concept notes, partner engagement, and other business development efforts.

2. Subgrant and Innovation Project Management

• Coordinate the day-to-day management of AgriFin-supported innovation subgrants and partner awards, from initial work planning and start-up through implementation, monitoring, learning, and close-out.
• Serve as the primary AgriFin focal point for assigned grantees and innovation partners, maintaining regular communication, coordinating technical and operational support, and ensuring clarity on expectations, deliverables, timelines, and reporting requirements.
• Support in developing and maintaining workplans, implementation schedules, budgets, milestones, performance indicators, and deliverables are aligned with grant objectives.
• Coordinate with AgriFin finance, operations, compliance, MEL, technical teams, and consultants to ensure subgrants are implemented in accordance with donor requirements, PG policies, contractual obligations, and agreed technical standards.
• Participate in regular grantee check-ins, progress reviews, and performance discussions, documenting key decisions and ensuring timely follow-up on agreed actions.
• Coordinate the review and approval process for grantee deliverables, technical outputs, financial reports, milestone achievements, and other documentation required for payments and continued implementation.
• Support in identifying and addressing implementation challenges and facilitate access to relevant AgriFin technical expertise, consultants, partners, and ecosystem resources where additional support is required.
• Work technical teams to track results, document evidence, capture lessons, and assess the performance and potential of supported innovations.
• Coordinate grant modifications, extensions, budget realignments, and other implementation adjustments as required, working with relevant technical, finance, operations, and compliance teams.
• Manage grant close-out processes, including completion of final deliverables and reporting, reconciliation of outstanding financial and contractual requirements, documentation of results and lessons, and confirmation that all close-out requirements have been completed.
• Consolidate results and learning across the innovation subgrant to identify common challenges, promising approaches, emerging technologies, and opportunities that can inform AgriFin’s broader programming, partnerships, and future investments.

3.Evidence Generation, Learning and Accountability

• Support development and implementation of Monitoring, Evaluation, Research, Accountably and Learning (MERAL) frameworks, theories of change, learning agendas, performance measurement plans, and results frameworks.
• Design and implement assessments, surveys, evaluations, research studies, and learning activities.
• Coordinate data collection, validation, cleaning, storage, analysis, and reporting processes.
• Ensure compliance with data quality standards, data protection requirements, and organizational guidelines.
• Develop performance dashboards, visualizations, indicator reports, and learning products.
• Conduct quantitative and qualitative analysis to generate actionable insights and recommendations.
• Lead periodic outcome tracking and impact measurement activities.
• Support evidence generation and learning processes that inform program strategy and decision-making.
• Document lessons learned, success stories, case studies, and best practices.
• Contribute to adaptive management by translating evidence and data into programmatic improvements.

4.Stakeholder Engagement and Partnerships

• Coordinate day-to-day relationships with AgriFin’s diverse network of partners, stakeholders, and other ecosystem actors.
• Serve as a key point of contact for assigned partners, maintaining regular communication and ensuring alignment on program objectives, roles, timelines, deliverables, and expectations.
• Build and maintain productive working relationships with partners, supporting effective collaboration and identifying opportunities to deepen engagement across AgriFin’s programs and portfolio.
• Facilitate regular partner meetings, technical discussions, implementation reviews, and coordination forums, ensuring decisions and action items are documented, assigned, and followed through to completion.
• Monitor partner commitments, milestones, and deliverables and maintain clear accountability for agreed actions, escalating significant implementation or relationship risks to the appropriate Technical Director or program leadership.
• Organize and support stakeholder consultations, workshops, webinars, learning events, co-design sessions, technical working groups, and other ecosystem engagements.
• Support stakeholder and ecosystem mapping, partner assessments, engagement strategies, and communication plans to identify relevant organizations, capabilities, resources, and opportunities for collaboration.
• Identify opportunities for collaboration across public and private-sector actors, research institutions, technology providers, and development partners that can strengthen delivery, sustainability, and pathways to scale.
• Represent AgriFin and assigned programs, as appropriate, in technical meetings, working groups, communities of practice, conferences, learning forums, and other external engagements.
• Contribute to the development of new partnerships and strategic collaborations, including initial partner engagement, scoping discussions, due diligence, concept development, and coordination with relevant AgriFin technical and leadership teams.

5. Consultant and Technical Resource Management

• Coordinate and manage AgriFin’s pool of consultants, technical specialists, and professional service providers across areas such as climate and agriculture, digital agriculture, AI and emerging technologies, market systems, finance, gender and inclusion, monitoring, evaluation and learning (MEL), partnerships, business development, and the Sprout Platform.
• Work with Technical Directors to identify technical resource needs and prioritize consultant assignments based on program requirements, timelines, budgets, and strategic priorities.
• Develop and coordinate scopes of work, terms of reference, deliverables, timelines, level-of-effort estimates, and other documentation required to engage consultants and technical service providers.
• Coordinate consultant recruitment, onboarding, contracting, extensions, and close-out processes in collaboration with relevant operations, procurement, finance, HR, and compliance teams.
• Match consultants and technical specialists with appropriate program needs, ensuring that expertise is deployed efficiently and in response to clearly defined technical and implementation priorities.
• Manage day-to-day consultant assignments, including coordinating workplans, facilitating access to relevant program information and partners, clarifying expectations, and ensuring consultants have the resources required to deliver effectively.
• Coordinate the review and acceptance of consultant deliverables with relevant Technical Directors and subject-matter experts, ensuring outputs meet program requirements and agreed standards before completion of assignments.
• Track consultant budgets, level of effort, invoicing, and utilization in coordination with finance and operations teams, identifying potential over- or under-utilization and supporting timely adjustments where required.
• Capture consultant outputs, technical resources, tools, methodologies, and lessons generated through assignments and facilitate their reuse and application across the broader AgriFin programs.
• Periodically assess the effectiveness and utilization of technical resources and provide recommendations to Technical Directors on emerging capacity gaps, resource requirements, and opportunities to improve deployment and value for money.

6.Operations and Administrative Support

• Support the preparation and coordination of procurement, finance, logistics, travel, and other operational requests with the relevant teams.
• Assist program and finance teams with budget monitoring, expenditure tracking, forecasting, and cash-flow planning by compiling and maintaining required information.
• Support the coordination of meetings, workshops, learning events, and travel arrangements in collaboration with operations and logistics teams.
• Assist with maintaining timely program documentation, filing, records management, and supporting documentation.
• Support program teams in tracking and following up on organizational, donor, legal, and operational requirements, working closely with the responsible functional teams.

Supervisory Responsibility

• Internal/external consultants and research firms.
• Interns, associates, project assistants, or temporary staff as assigned.

Accountability

Reports Directly To: Technical Director, TBD

Works Closely With: Program Director(s), Technical Directors, Technical Leads, Strategic Learning Team, research partners, consultants, operations, finance, communications teams, ecosystem stakeholders, donors, and external partners across the portfolio.

Knowledge & Experience:

• Bachelor’s degree in economics, Statistics, Agricultural Economics, Development Studies, Research Methods, Project Management, Public Policy, Data Science, Business Administration, Computer Science, International Development, or a related field.
• Master’s degree is an added advantage.
• Minimum seven (7) years of progressively responsible experience in program coordination, portfolio management, MERAL, research, learning, partnerships, or related functions.
• Demonstrated experience coordinating multi-stakeholder programs and partnerships.
• Previous experience managing a subawards and grants is an added advantage
• Experience managing research studies, evaluations, assessments, or learning initiatives.
• Strong quantitative and qualitative analytical skills.
• Advanced proficiency in Excel and familiarity with Power BI, Tableau, SPSS, STATA, R, Python, Kobo, Survey CTO, or related tools.
• Experience supporting donor-funded programs and reporting requirements.
• Strong project planning, organizational, budget management, and coordination skills.
• Excellent written, verbal, presentation, and stakeholder engagement skills.
• Experience working across agriculture, technology, digital inclusion, climate, enterprise development, entrepreneurship, financial inclusion, or related sectors is desirable.
• Ability to work across multiple countries and with diverse stakeholders.

Success Factors

• Strong project, partnership, and stakeholder management capabilities.
• Ability to balance strategic thinking with operational execution.
• Excellent communication, facilitation, and relationship-building skills.
• Strong analytical, problem-solving, and decision-making abilities.
• High attention to detail and commitment to quality.
• Ability to manage multiple priorities and competing deadlines in dynamic environments.
• Demonstrated initiative, adaptability, curiosity, and continuous learning mindset.
• Commitment to collaboration, accountability, diversity, inclusion, and systems-level impact.
• Ability to operate effectively across multiple programs while maintaining strong delivery standards.

Apply: recruiting2.ultipro.com/MER1024MERCY/JobBoard/37f6929f-9b61-486b-94c1-2ca23179877f/OpportunityDetail?opportunityId=6c1e6b89-bd0a-4b2e-97a9-09438af2b21f

Program Assistant at Mercy Corps

Job Description

About Mercy Corps 

Mercy Corps is a leading global organization powered by the belief that a better world is possible.  In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.  Now, and for the future.  

Program / Department Summary 

Mercy Corps is seeking a Programme Support Assistant for an FCDO-funded Border Security Programme.  Irregular migration and associated criminal activity in East Africa remain a complex and escalating challenge which leads to significant exploitation of vulnerable people on the move.  The Border Security Programme will take a multifaceted approach – integrating ‘prevention’, ‘prepare/protect’ and ‘pursue’. An important purpose of this Programme is to support the pursuit of human traffickers and smugglers who are exploiting vulnerable populations on the move.  Initial interventions will take place in the Kenya border regions, with planned and phased expansion to Uganda, Ethiopia and possibly Somalia border areas.  

General Position Summary 

Program Support Assistant will provide general administrative support for Border Security Programme (for program leadership and technical teams based in the country office/Nairobi) and across overall program operations and liaising with the National and County government in managing government agreements and other requirements. 

The position holder will provide targeted support for all BSP teams where central teams are organizing activities, events or processes, overall program support tasks including daily administrative workflows, logistical support for conference & meetings, compile periodic program reports and follow closely the procurements, finance and P&C needs of the project – as well as broader engagement with government as stipulated in detail in the job function section. 

Essential Job Responsibilities

General Project Administration:

• Manage the daily administrative workflow of the Border Security Programme under the Team Leader. This includes providing basic administrative support, including scheduling meetings, taking notes, managing letters and invitations, updating the team calendar with events such as training, completing forms, updating program documents, and streamlining BSP processes and procedures. 
• Conference/Meeting Logistics Support: Assist with the logistical coordination and planning of meetings and conferences (which includes venue arrangement, workshop materials, event participant travel & accommodation) working closely with Program team and Operations team.
• Procurement: Assist Program Operations Officer in procurement processes including procurement planning, raising PR and following closely with Procurement Coordinator the progress of ongoing procurements.  
• Travel: Assist travel arrangement for Border Security Programme team, including reserving and booking flights, booking accommodation, preparing TARs and other travel details as necessary.
• Coordinate with procurement, logistics, security, finance, administration, and People & Culture teams to ensure operational systems support field activities.
• People & Culture Support (Hiring): Assist Border Security Programme Team Leader in recruitment process – which includes raising PRF for open vacancies and following closely with P&C for a timely recruitment process.
• HR Support (Team Movement & Leave Balances): Track Border Security Programme team leave plans and, working closely with P&C, update team leave balances. Also, provide a periodic summary update of team leave plans and balances with the Border Security Programme Team Leader & Component Leads. 
• Support assessments, evaluations, and monitoring surveys relevant to BSP component including support in the development of scope of Work, survey tools, training, and management of data collectors.
• Provide administrative support in preparing procurement and expense requests, following up with relevant departments for field activities.
• Prepare accurate and timely monitoring and field reports on a weekly basis and other project documentation as required  

Team Coordination Support: 

• Support cross-team administrative coordination: with the SLT, Field, program, operations, and finance teams to ensure timely operations support for BSP Program activities implementation.
• Meeting Management and Notetaking: Manage the organization and record the BSP Leadership Team BSP meetings. This includes producing agenda documents (where required) and taking notes during team meetings and disseminating them in a timely manner, always highlighting action points. Support following up on action points as necessary.
• Filing and Folder Tracking: Support BSP with structuring, updating and overall maintaining a filing system accessible to all program stakeholders. Ensure key files are appropriately maintained including, agreement documents with various NGO and Private sector partners, reports, research documents, discussion papers, videos, posters, etc.

Communications Support: 

• Team Communications: Assist the SLT in managing communication flows within and across program teams, including across Nairobi and county-based teams. Ensure communication flow protocols are in place.  
• Product Communications: Support communications team to publish, produce and distribute internal and external communications to facilitate learning throughout the project. Keep track and manage dissemination plans and progress against them. Procure graphics. Facilitate connecting with HQ digital library and posting on internal and external sites.  Ensure BSP information held within the site is accurate and up to date, creating communications resources when requested,

Organizational Learning   

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries  

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values always and in all in-country venues.

Safeguarding responsibilities  

• Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility. None 

Accountability 

Reports Directly To: Border Security Programme Team Leader  

Works Directly With: BSP SLT, Programme Managers, Field/Area Coordinators, Operations, Finance, and HR Team members. 

Knowledge and Experience 

• 2-3 years of general administration or program support experience is required.
• A university degree or equivalent in a related field (community development, business, accounting, international relations, political science) is required.
• Excellent oral and written English skills are required.
• Proven interest and commitment to humanitarian and development issues.
• Excellent organizational skills: the ability to work independently & productively in a fast-paced environment and to effectively see projects through from start to finish.
• Flexible work attitude and demonstrated creativity: the ability to work productively in a team environment and the ability to problem solve creatively with minimal guidance.
• Excellent Computer skills (especially Microsoft Excel, Word, and Outlook)

Success Factors

• Must be confident, self-starter, an independent thinker.
• Strong organizational, interpersonal and communication skills 
• Team oriented; Demonstrated ability to work effectively with diverse groups of people.
• Excellent communication skills, written and oral are required.
• Demonstrated cultural sensitivity and appropriate flexibility.
• Excellent organizational skills with ability to successfully manage multiple tasks.
• Multi-tasking, prioritizing, problem solving and simultaneous attention to detail are essential. 
• The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Apply: recruiting2.ultipro.com/MER1024MERCY/JobBoard/37f6929f-9b61-486b-94c1-2ca23179877f/OpportunityDetail?opportunityId=2c0e5a12-d0a4-4f52-8eff-0a26c25f9d8f

Senior Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Officer at Mercy Corps

Job Description

Program / Department Summary

Mercy Corps is seeking a Senior Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Officer for the FCDO-funded Border Security Programme (BSP), in Kenya.  Irregular migration and associated criminal activity in East Africa remain a complex and escalating challenge which leads to significant exploitation of vulnerable people on the move.  The planned Border Security Programme will take a multifaceted approach – integrating ‘prevention’, ‘prepare/protect’ and ‘pursue’. An important purpose of this programme is to support the pursuit of human traffickers and smugglers who are exploiting vulnerable populations on the move.  Initial interventions will take place in the Kenya border regions, with planned and phased expansion to Uganda, Ethiopia and possibly Somalia border areas. 

General Position Summary

• The Senior MRELA Officer plays a key role in Mercy Corps’ programme quality assurance, accountability, documentation, and learning function, providing direct support to the BSP programme. Reporting to the Programme MRELA Manager, the position holder supports the design and implementation of monitoring, reporting, evaluation, learning, and adaptation activities, including ensuring data quality, generating evidence for adaptive management, and supporting accountability to participants, partners, and the donor.
• The role combines hands-on data collection, facilitation of learning processes, and capacity strengthening of programme staff and implementing partners. Given the sensitivity of the programme’s context and the vulnerability of its target population, the Senior MRELA Officer is expected to demonstrate a strong commitment to ethical and responsible data practices throughout all aspects of their work.

Essential Job Responsibilities

STRATEGY SUPPORT AND MRELA SYSTEM IMPLEMENTATION

• Lead the development, testing, refinement and roll-out of MRELA tools and system components for the BSP programme, including data collection instruments, indicator tracking tools, and data management systems.
• Contribute to the development and review of intervention designs, sector strategies, and the MRELA framework.
• Provide technical inputs into programme logic, theories of change, and review documents, helping to refine approaches to reflect monitoring evidence and learning.
• Support the program teams and partners in ensuring adherence to Mercy Corps’ MEL Minimum standards.
• Support the MRELA manager in translating MRELA strategy and framework into practical systems, tools, processes, and workplans across the BSP programme.

MONITORING & DATA MANAGEMENT

• Develop and maintain an accurate and up-to-date documentation of progress against agreed progress markers, including evidence of emerging changes.
• Validate and verify results data received from implementing partners and grantees against primary source documents while applying systematic data quality checks.
• Implement a Data Quality Assessment (DQA) plan; conduct periodic DQAs and document findings, tracking corrective actions through to resolution.
• Conduct monitoring visits to programme sites and partner locations, collecting supplementary data and qualitative information, both independently and as part of programme teams.
• Maintain a secure, well-organized data management system that enables timely retrieval, analysis, and aggregation of programme data, in compliance with Mercy Corps’ data protection and responsible data policies.
• Ensure monitoring approaches are protection-sensitive and responsive to the confidentiality and safety needs of beneficiaries in a trafficking and irregular migration context.
• Work with the MRELA Manager and programme staff to ensure activities are on track against targets, surfacing data-driven concerns through regular planning and review meetings.
• Lead the design and implementation of quantitative and qualitative data collection, including development and testing of data collection instruments,configuration and management of digital data collection tools in CommCare, training and supervision of data collectors, data quality assurance, data cleaning, analysis and interpretation of findings.

EVALUATIONS AND ASSESSMENTS

• Support the planning, design, coordination, and supervision of programme assessments, evaluations and thematic research.
• Take lead in developing core evaluation assets including Scopes of Work (SoWs), survey instruments, sampling methodologies, data collection protocols, and analysis frameworks for evaluations and assessments.
• Support in the recruitment and training of data collection teams and enumerators.
• Provide technical and operational oversight todata collectorion processes, ensuring  adherence to ethical and data protection standards.
• Support or manage the recruitment and day-to-day supervision of external evaluation consultants where required, ensuring deliverables meet quality standards and timelines.
• Contribute to and review evaluation reports, ensuring findings are evidence-based, clearly presented, and accompanied by actionable recommendations.

REPORTING

• Coordinate results reporting with consortium partners, tracking deadlines and ensuring adherence to reporting formats, indicator definitions, and quality standards.
• Consolidate, analyse, and synthesize quantitative and qualitative results data for donor and internal reporting.
• Contribute clear evidence-based narrative against agreed performance indicators.
• Review partner reports for data accuracy, completeness, internal consistency, and alignment with the programme’s monitoring framework before consolidation and submission.
• Maintain well-organized documentation of all monitoring data, evaluation reports, and supporting evidence, ensuring all reported results are traceable to source documentation.

LEARNING, ADAPTATION, AND KNOWLEDGE MANAGEMENT

• Maintain an up-to-date database that accurately reflects progress against programme indicators and learning outcomes, ensuring data is accessible to the programme team.
• Facilitate or co-facilitate regular programme reflection and learning events  to enable the team to analyse monitoring data and translate findings into adaptive management decisions.
• Document and support dissemination of programme lessons, good practices, and emerging insights in accessible formats for internal and external audiences.
• Contribute to the programme’s learning and research agenda, supporting the identification of priority learning questions and the design of activities to address them.

CAPACITY BUILDING

• Assess MRELA capacity gaps among grantees and provide targeted training and coaching to build their ability to implement programme monitoring tools, manage data accurately, and produce quality reports.
• Support grantees in developing and maintaining effective MEL systems that meet programme standard.
• Build the capacity of all relevant team members to implement program-monitoring tools, accurately enter program data into relevant databases, and use monitoring evidence in programme planning and decision-making.
• Advise on and support the testing and adoption of appropriate digital technologies to improve the efficiency, accuracy, and security of MRELA functions.

STAKEHOLDER COORDINATION

• Maintain an active advisory relationship with the programme team, guiding staff toward robust, relevant, and ethical data collection practices at all stages of programme implementation.
• Establish and maintain strong working relationships with partner MRELA focal points to support coordinated MRELA activities.
• Participate in ongoing MRELA advisory and support activities for BSP programme staff and local partners, providing feedback on data quality and results at key programme milestones.
• Represent the MRELA function in programme planning and review meetings, presenting data-driven insights to support evidence-informed decision-making.

OTHER

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission or programming activities.
• Perform other relevant duties as assigned.

SAFEGUARDING RESPONSIBILITIES

• Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

Enumerators from time to time.

Accountability

• Reports Directly To: Programme MRELA Manager.
• Works Directly With: MRELA staff, Programme leads; Programme partners

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills   

• Bachelor’s degree in social science, statistics, business administration, or a relevant field.
• Minimum 5 years of professional experience in programme monitoring and evaluation in an international development, humanitarian, or related context.
• Solid understanding of MEL concepts and frameworks, including programme logic, results chains, logframes, theories of change, and participatory monitoring approaches.
• Demonstrated ability to implement quantitative and qualitative data collection tools and working knowledge of sampling techniques.
• Strong data analysis skills; ability to work with both quantitative and qualitative datasets.
• Demonstrate knowledge of at least one data statistical analysis package (SPSS, STATA, Python, etc.)
• Experience with digital data collection platforms (preferably CommCare and Power BI)
• Excellent written and verbal communication skills in English; ability to present complex data clearly and accessibly for diverse audiences.
• Experience working in counter-trafficking, migration, protection, or security-related programming is desirable.

Apply: recruiting2.ultipro.com/MER1024MERCY/JobBoard/37f6929f-9b61-486b-94c1-2ca23179877f/OpportunityDetail?opportunityId=31a2d01d-e664-4258-8b50-44c22dc48a96

Kenya Country Lead – BSP at Mercy Corps

Job Description

General Position Summary

The Kenya Country Lead provides strategic leadership and oversight of BSP field activities in Kenya and serves as Mercy Corps’ primary programme representative with the stakeholders from the NPS and county-level representatives, including national and county government officers, community leaders and local organisations. Working closely with the BSP Team Leader and Deputy Team Lead, and consortium partner technical leads, the Country Lead ensures effective delivery across all four programme outcomes in Kenya, maintains strong government and stakeholder relationships, coordinates implementation across multiple border locations, and supports adaptive programme management.

The position provides leadership and management oversight to programme field staff and local partners while ensuring that programme activities remain aligned with national priorities, donor expectations and programme protocols.

Working with the Team Lead, other Country Leads and the Communications Specialist s/he will identify opportunities to influence policy discussions on OIC at the national and regional level and will build relationships with policymakers to support policy influencing and learning opportunities. Finally, s/he will work with local civil society organisations to design and support interventions that support community engagement in counter OIC efforts, including capacity building, community-police dialogues, local counter OIC campaigns and media engagements.

Essential Job Responsibilities

STRATEGY AND PROGRAMME LEADERSHIP

• Work with the TL and the DTL, and consortium technical leads to ensure that the BSP in Kenya is contributing to the programme’s aims of OIC disruption, and responsive to GoK interests.
• Contribute to shaping the programme’s learning, research and influencing agendas.

PROGRAMME MANAGEMENT

• Lead implementation of Mercy Corps’ BSP activities across Kenya in line with programme objectives and annual work plans.
• Ensure integration across programme outcomes at strategic border locations, including:
• Evidence and analysis
• Law enforcement strengthening
• Community engagement in counter OIC actions
• Victim protection and referral systems

• Work with the DTL and MRELA Manager to ensure that implementation is aligned to programme country workplans and budgets, ensuring delivery is on time, target and budget.
• Lead adaptive management processes, ensuring programme delivery responds to changing operational and political contexts, emerging risks and programmatic learning
• Ensure that programme implementation is responsive to emerging local needs and opportunities, and consistent with Mercy Corps’ programme guidelines, principles, values, quality standards.

GOVERNMENT REPRESENTATION AND STAKEHOLDER ENGAGEMENT

• Serve as a principal representative for Mercy Corps with BSP-relevant Government of Kenya institutions including the National Police Service and the Directorate of Criminal Investigation’s Task Force, the Office of the Director of Public Prosecutions and the Counter Trafficking in Persons Secretariat. Alongside the TL and DTL, represent BSP in Kenya with the British High Commission and other HMG counterparts. Maintain strong relationships with county-level governments in programme locations. Support national coordination mechanisms relating to organised immigration crime and border security.
• Engage with other actors working on OIC, Counter-trafficking and Victim support in Kenya, building a network for learning and policy influence.
• Engage stakeholders and local partners at the county and community levels in Kenya, on action planning and developing strategies in support of counter-OIC/community-policing programming activities.

RISK MANAGEMENT

• Monitor contextual developments affecting programme delivery in partnership with the BSP Risk and Security Manager.
• Support implementation of programme risk management systems, ensuring compliance with BSP security protocols and standard operating procedures.
• Participate in incident management and crisis response where required.
• Promote safeguarding and Do No Harm approaches across programme implementation

TEAM MANAGEMENT

• Manage project officers operating at field sites, ensuring quality and performance in the delivery of community engagement and community-policing interventions.
• Oversee performance of Kenyan sub-grantees, and provide team members and implementing partners with information, tools and other resources to improve performance & reach objectives.
• Contribute to programme team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.

MONITORING & EVALUATION (M&E) AND REPORTING

• Work closely with the programme M&E Manager to ensure that effective M&E systems and processes are embedded within programme implementation and that data is collected, analyzed, and used to inform ongoing adaptation of programme strategies and delivery approaches.
• Assess and analyze impact and adaptively manage the programme to meet results.
• Contribute to the production of formal and informal reports and work plans on all aspects of Kenya programme delivery in a timely and efficient manner.

ACCOUNTABILITY TO BENEFICIARIES

• Mercy Corps team members are expected to support all efforts toward accountability, specificallyto our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

SAFEGUARDING

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

Project Officers

Accountability

Reports Directly To: Deputy Team Leader

• Works Directly With: Consortium partners, MRELA Manager, Finance and Compliance Director, local and national government officials, local civil society organizations, implementing partners and communities.

Knowledge and Experience

• Master’s degree in security Sector/Police reform, Border/Security Management, or related discipline.
• At least 15 years’ experience working on security sector or police reform, community policing or crime prevention programming in the Horn of Africa
• In-depth understanding of the Kenya context, including border security, governance and policing frameworks, OIC and migration dynamics and key stakeholders working within the organised crime, irregular migration space.
• Excellent representational skills, with demonstrated experience working to influence national government and national police/security sectors’ ways of working and policies.
• Solutions-oriented individual, with strong strategic thinking capabilities.
• Demonstrated effectiveness managing a diverse team of staff, consortium partners and local implementing partners, building a cohesive and results-oriented team to deliver on complex programming result.
• Experience working with a diverse range of community members to discuss sensitive and delicate topics in a conflict-sensitive manner.
• Excellent writing and reporting skills.
• Excellent verbal and inter-personal communications skills.
• Demonstrated sensitivity, skill, and experience working within different cultural settings and navigating public affairs and communications on sensitive issues.

Apply: Kenya Country Lead-BSP | Mercy Corps Kenya

Communications Intern

The Communications Intern will support the innovation pillar activities of the AgriFin Program Office in Nairobi during the Annual Learning Event. Working closely with the Monitoring, Evaluation, Research, and Learning (MERL) team, the intern will play a key role in advancing program activities through their contributions. The intern will report to and work under the guidance of the Communications Lead.

Essential Responsibilities

• Support event related activities while assisting in developing digital copy and captions for social media content promoting the 9th Annual Learning Event (ALE).
• Assist in capturing short-form videos, graphics, and visual assets for social media and event promotion on LinkedIn, TikTok , Twitter and Instagram.
• Capture key insights, quotes, and highlights from ALE sessions briefs for use in social media updates, event summaries, and digital holding slides.
• Support the Communications Lead in sourcing speaker bios, session descriptions, and moderator profiles, and ensuring these are uploaded to relevant platforms.
• Assist the implementing the social media plan and content management updates on the ALE website, ensuring information is current and engaging
• Monitor and respond to social media queries related to the ALE, ensuring responses are timely, accurate, and aligned with internal messaging.
• Track social media performance and engagement analytics to inform ongoing campaign improvements and identify high-performing content.
• Provide on-ground communications support during the event, including live social media coverage during the Annual Learning Event.
• Ensure brand message is consistent during the ALE in liaison with the Communications team.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Learning Objectives: The intern will

•  Develop critical-thinking skills by contributing original ideas directly to organization head and development team in brainstorming and ideation sessions during and after the 9th Annual Learning Event.
• The intern will assist in amplifying the activities through written communication skills by producing original online

Qualifications

•  Bachelor’s degree in communication or any related field
•  Design & creating videos will be an added
•  A good team player
•  A critical thinker
• Communications internship experience

Read More & Apply

ICT Intern-Turkana 

Program / Department Summary

The operations department is committed to implementing and maintaining the highest standards of efficiency and integrity in daily administration, logistics, procurement, asset management and IT for field offices Kenya. The overriding objective for all Mercy Corps (MC) operations activities are the prompt and effective provision of on-time solutions MCs’ beneficiary populations in compliance with MCs’ and donor policies, procedures, regulations and specifications.

General Position Summary

The primary role of the IT Intern is to support the IT infrastructure at Mercy Corps Kenya’s Field Office. The IT Intern will assist in ensuring the proper functioning of equipment and networks to meet organizational needs and demands. The intern will support daily IT operations, assist with network troubleshooting, provide basic IT training, and help with IT documentation. They will work under the guidance of the ICT Systems Administrator.

Essential Job Responsibilities

• Read and understand the Mercy corps ICT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies.
• Assist with daily IT operations including user support and troubleshooting of hardware and software issues.
• Provide first-level support to staff for IT-related problems and escalate more complex issues to the ICT Systems Administrator.
• Assist in setting up and configuring new computers, laptops, and other IT equipment.
• Support the installation, configuration, and updating of software and applications on user devices.
• Assist in maintaining an inventory of IT assets, ensuring records are accurate and up to date.
• Support the implementation of IT policies and procedures and ensure compliance with IT standards.
• Assist in conducting regular maintenance checks on IT equipment and report any issues to the ICT Systems Administrator.
• Provide basic IT training to staff, including how to use common software applications and best practices for IT security.
• Assist with ProSource Vendor Data Administration (VDA) setup and troubleshooting.
• Conduct oneself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Perform other duties as assigned.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values always and in all in-country venues.

Safeguarding

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility

None

Accountability

Reports Directly To:   ICT Systems Administrator

Works Directly With:   Operations Officers, ICT Assistants and Program Staff in identifying IT needs.

Minimum Qualification & Transferable Skills

• Enrollment in or recent graduation (within a year) from a recognized academic institution in Kenya with a Degree or a Diploma or a certificate.
• Ability to support both hardware and software requirements in local area networking (LAN)
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.
• Ability to troubleshoot, plan and design low maintenance systems.
• Ability to troubleshoot and maintain both wireless and cable connections is required.
• Must understand, follow and implement existing policies on IT equipment use and best practices.

Read More & Apply