Internship | Job Vacancies at West Indian Ocean Cable Company (WIOCC)

Firmly established as Africa’s carriers’ carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. In November 2012 (at Africa Com), WIOCC won the Best Pan-African Initiative Award for building an unparalleled, diversity-rich, high-capacity African network which seamlessly links more than 50,000km of terrestrial fibre and in excess of 40,000km of submarine cable - with landings all around the continent. WIOCC’s unrivalled network gives carriers access to affordable, reliable, high-speed connectivity to and from over 400 locations across 30 African countries, as well as to 100 cities in 29 countries in Europe and more than 700 cities in 70 countries globally. To address the proliferation of international and terrestrial links, and the challenge this presents to carriers and ISPs looking to improve their own network resilience and performance (by building in additional diversity), WIOCC developed an attractive one-stop-shop, end-to-end managed service solution. Simpler and much more convenient than having to deal direct with multiple operators, WIOCC’s one-stop-shop solution shields customers from much of the complexity associated with delivering reliable high-performance international connections into, out of and within Africa.

IT & Systems Engineer (NetSuite) at West Indian Ocean Cable Company (WIOCC)

Job Description

Job Objective:

Design, develop, and maintain scalable enterprise system solutions that support business operations across the organization. The role focuses on system design, application development, and database architecture, building well-engineered customizations, integrations, and automated workflows that improve data integrity, system performance, and operational efficiency. The IT & Systems Engineer will work closely with system administrators, developers, and business stakeholders to deliver scalable, secure, and well-governed system enhancements. Exposure to ERP platforms such as NetSuite, and an understanding of financial or accounting processes, is an added advantage.

Reporting Line: IT Development Manager

Key Duties and Responsibilities

Design and develop scalable system architecture and technical solutions that support core business processes across the organization
Design, develop, and maintain custom applications and system extensions using JavaScript (ES5/ES6) as the primary development language, with experience in Python, Java, or other languages considered an added advantage, including event-driven scripts, client-side logic, API endpoints, and scheduled/background jobs
Create and maintain custom records, forms, fields, and workflow automations
Build scripting and automation solutions to streamline business workflows, improve data accuracy, and increase process efficiency across enterprise platforms
Troubleshoot system issues, script errors, and performance bottlenecks
Ensure system changes follow development standards and architectural best practices, and maintain structured documentation for scripts and customizations
Extend system functionality to support other operational units such as procurement, inventory, billing, and operations where required
Design and develop integrations between core systems and external platforms such as CRM systems, billing systems, payment gateways, and other operational systems, using REST/SOAP APIs and middleware connectors
Design and optimize database schemas, queries, and data models to support application performance and data integrity
Build logic for data transformation, validation, and synchronization across systems, ensuring data accuracy, reconciliation, and integrity across enterprise datasets
Develop and maintain reports, dashboards, and saved searches supporting business and operational reporting; optimize reporting structures, database queries, and data extraction processes
Support business teams during critical operational cycles where system enhancements or troubleshooting are required
Ensure system enhancements align with security, controls, and governance standards
Participate in system audits, testing, and compliance activities, and maintain version control and testing practices for system development
Collaborate with business stakeholders, system administrators, and developers to translate functional requirements into well-architected technical solutions and support business requirements
Provide technical guidance to stakeholders on system capabilities and improvements
Identify and implement opportunities to automate business workflows and improve operational efficiency through system enhancements

Minimum Qualifications

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field
Certification in software architecture, system design, or a cloud platform (e.g. AWS, Azure, or equivalent) – Preferred/Advantage.
Database certification (e.g. Microsoft/Oracle SQL certification) – Preferred/Advantage
NetSuite SuiteCloud Developer or NetSuite ERP Consultant Certification – Nice to have
Accounting certification (CPA, ACCA, or equivalent) – Good to have

Professional Certifications (Nice to have)

NetSuite SuiteFoundation Certification
NetSuite SuiteCloud Developer Certification
NetSuite ERP Consultant Certification
Accounting certification (CPA, ACCA or equivalent) – Advantage

Experience and Skills

Minimum 3 years’ experience in systems/software engineering, application development, or a related technical role
Strong experience with system design and software architecture, including designing scalable, secure, and maintainable technical solutions
Proficient in JavaScript (ES5/ES6) as the primary development language, with experience in Python, Java, or other languages considered an added advantage; comfortable writing clean, maintainable server-side and client-side code
Strong database design and SQL skills, including data modeling, schema design, query optimization, and working with structured datasets
Experience designing and implementing REST and SOAP API integrations between systems and external platforms
Experience debugging, testing, and optimizing application or script performance in enterprise systems
Development and customization of system workflows, including automation of business processes
Experience creating and maintaining custom records, fields, forms, and reporting customizations within business systems
Experience integrating enterprise platforms such as CRM systems, billing systems, or other operational systems
Understanding of system audit trails, security, and governance practices within enterprise systems
Good to have: strong understanding of financial systems and accounting processes, including General Ledger, Accounts Payable, Accounts Receivable, billing, and revenue recognition
Good to have: experience supporting financial reporting, reconciliation, and financial data integrity processes
Nice to have: experience working with NetSuite or another ERP platform, including customization, scripting, and integration development

Apply: https://jobs.talenthr.io/wioccgroup/careers-43/114?

IT & Systems Engineer (DevSecOps) at West Indian Ocean Cable Company (WIOCC)

Job Description

Job Objective

Design, implement, and maintain CI/CD and GitOps pipelines that power secure, reliable, and scalable software delivery across cloud-native environments. Integrate security practices throughout the DevOps pipeline (DevSecOps), enhancing the security, efficiency, reliability, and performance of software and system deployment.

Reporting Line: IT Development Manager

Key Duties & Responsibilities

CI/CD & GitOps Delivery

Design, implement, and maintain CI/CD pipelines using GitHub Actions to support automated software delivery.
Implement GitOps-based deployment workflows using ArgoCD.
Support blue/green and canary deployment strategies within Kubernetes environments.
Automate infrastructure provisioning using Infrastructure as Code, with Terraform preferred.
Support containerization and orchestration using Docker and Kubernetes; develop and maintain Kubernetes manifests for standardized deployments.
Troubleshoot pipeline and deployment issues across environments.
Maintain comprehensive documentation of all CI/CD processes and policies implemented.

DevSecOps & Compliance Automation

Integrate security tools and practices into CI/CD pipelines (DevSecOps), ensuring compliance with relevant policies and regulations at every stage of development and deployment.
Integrate and maintain container and code security tools (e.g. Snyk, Aqua Security, Anchore, CodeQL).
Automate security testing (SAST, DAST, IAST) and vulnerability management processes.
Collaborate with the IT team to remediate vulnerabilities and apply patches or mitigations as necessary to improve overall system security.
Ensure compliance with industry best practices and organizational security policies.

Secrets, Observability & Platform Integration

Manage secrets and credentials using HashiCorp Vault or Azure Key Vault.
Implement monitoring, logging, and performance optimization solutions to track the health of deployed services, applications, and infrastructure.
Understand and manage the underlying IT infrastructure (servers, networking, storage, and virtualization) supporting deployed systems and platforms.
Collaborate with development, security, and operations teams to ensure secure, scalable architectures that meet availability, performance, and maintainability requirements.
Identify and address issues and bottlenecks in the software development lifecycle to streamline application delivery.
Improve collaborative incident response in real time, maintaining documentation, runbooks, and modules to prepare teams for incidents.

Continuous Improvement & Collaboration

Participate in Agile ceremonies and continuous improvement initiatives to enhance efficiency and productivity.
Implement and maintain version control systems, configuration management tools, and other DevOps-related technologies.
Projects and reporting as directed by the IT Development Manager / Director IT.

Minimum Qualifications

BSc. Computer Science or equivalent from a recognised university
Professional certifications in IT Security (CISSP, CCSP, CISA, CISM) is a plus

Experience & Skills

3+ years of experience in the field or similar roles.
Proficient in scripting and coding, with aptitude in languages such as Python, JavaScript, and React.js.
A champion of change within the DevOps culture and a strong advocate for improving and automating processes.
Able to investigate reliability or performance issues, leveraging tools to automate scanning and monitoring.
Strong awareness of cybersecurity principles and trends, including secure coding practices, encryption, threat modelling, and vulnerability management.
Experience with security testing tools (e.g. OWASP ZAP, Burp Suite, Nessus).
Familiarity with compliance frameworks and standards (e.g. GDPR, ISO 27001, NIST).
Able to use B/OSS tools effectively to record information accurately and concisely in a timely manner.
Strong knowledge of DevSecOps and cloud-native tooling, including CI/CD platforms (e.g. GitHub Actions, Azure DevOps, Jenkins, GitLab CI), GitOps tools (e.g. ArgoCD), Infrastructure as Code (Terraform preferred), and containerization/orchestration (Docker, Kubernetes).
Experience with container and code security scanning tools (e.g. Snyk, Aqua Security, Anchore, CodeQL) and secrets management solutions (e.g. HashiCorp Vault, Azure Key Vault).
Understanding and management of IT infrastructure, including servers, networking, storage, and virtualization, across on-premises and cloud environments.
Strong knowledge of operating systems, networking, virtualization, and cloud platforms (Azure, GCP).

Apply: IT & Systems Engineer (DevSecOps) | WIOCC Group

IT & Systems Engineer (NetSuite) at West Indian Ocean Cable Company (WIOCC)

Job Description

Job Objective:

Reporting Line: IT Development Manager

Key Duties and Responsibilities

Design and develop scalable system architecture and technical solutions that support core business processes across the organization
Design, develop, and maintain custom applications and system extensions using JavaScript (ES5/ES6) as the primary development language, with experience in Python, Java, or other languages considered an added advantage, including event-driven scripts, client-side logic, API endpoints, and scheduled/background jobs
Create and maintain custom records, forms, fields, and workflow automations
Build scripting and automation solutions to streamline business workflows, improve data accuracy, and increase process efficiency across enterprise platforms
Troubleshoot system issues, script errors, and performance bottlenecks
Ensure system changes follow development standards and architectural best practices, and maintain structured documentation for scripts and customizations
Extend system functionality to support other operational units such as procurement, inventory, billing, and operations where required
Design and develop integrations between core systems and external platforms such as CRM systems, billing systems, payment gateways, and other operational systems, using REST/SOAP APIs and middleware connectors
Design and optimize database schemas, queries, and data models to support application performance and data integrity
Build logic for data transformation, validation, and synchronization across systems, ensuring data accuracy, reconciliation, and integrity across enterprise datasets
Develop and maintain reports, dashboards, and saved searches supporting business and operational reporting; optimize reporting structures, database queries, and data extraction processes
Support business teams during critical operational cycles where system enhancements or troubleshooting are required
Ensure system enhancements align with security, controls, and governance standards
Participate in system audits, testing, and compliance activities, and maintain version control and testing practices for system development
Collaborate with business stakeholders, system administrators, and developers to translate functional requirements into well-architected technical solutions and support business requirements
Provide technical guidance to stakeholders on system capabilities and improvements
Identify and implement opportunities to automate business workflows and improve operational efficiency through system enhancements

Minimum Qualifications

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field
Certification in software architecture, system design, or a cloud platform (e.g. AWS, Azure, or equivalent) – Preferred/Advantage.
Database certification (e.g. Microsoft/Oracle SQL certification) – Preferred/Advantage
NetSuite SuiteCloud Developer or NetSuite ERP Consultant Certification – Nice to have
Accounting certification (CPA, ACCA, or equivalent) – Good to have

Professional Certifications (Nice to have)

NetSuite SuiteFoundation Certification
NetSuite SuiteCloud Developer Certification
NetSuite ERP Consultant Certification
Accounting certification (CPA, ACCA or equivalent) – Advantage

Experience and Skills

Minimum 3 years’ experience in systems/software engineering, application development, or a related technical role
Strong experience with system design and software architecture, including designing scalable, secure, and maintainable technical solutions
Proficient in JavaScript (ES5/ES6) as the primary development language, with experience in Python, Java, or other languages considered an added advantage; comfortable writing clean, maintainable server-side and client-side code
Strong database design and SQL skills, including data modeling, schema design, query optimization, and working with structured datasets
Experience designing and implementing REST and SOAP API integrations between systems and external platforms
Experience debugging, testing, and optimizing application or script performance in enterprise systems
Development and customization of system workflows, including automation of business processes
Experience creating and maintaining custom records, fields, forms, and reporting customizations within business systems
Experience integrating enterprise platforms such as CRM systems, billing systems, or other operational systems
Understanding of system audit trails, security, and governance practices within enterprise systems
Good to have: strong understanding of financial systems and accounting processes, including General Ledger, Accounts Payable, Accounts Receivable, billing, and revenue recognition
Good to have: experience supporting financial reporting, reconciliation, and financial data integrity processes
Nice to have: experience working with NetSuite or another ERP platform, including customization, scripting, and integration development

Apply: IT & Systems Engineer (NetSuite) | WIOCC Group

IT & Systems Engineer (Frontend Developer) at West Indian Ocean Cable Company (WIOCC)

Job Objective:

Design, develop, and maintain scalable React-based web applications, collaborating with designers and backend developers to deliver intuitive user interfaces and enhance user experience.

Reporting Line: IT Development Manager

Key Duties and Responsibilities

Design, development, and maintenance of scalable, high-performance React-based web applications
Collaborate with other designers, back-end developers, and stakeholders to create visually stunning, intuitive, and user-friendly interfaces
Ensure seamless integration of UI components with APIs and back-end systems
Optimize applications for performance, accessibility, and cross-browser compatibility
Implement and advocate for modern UI/UX best practices, responsive design, and interactive animations
Conduct code peer reviews, contribute to the development of in-house libraries, and promote technical excellence
Maintain comprehensive documentation for UI components, including structure, functionality, integrations, testing strategies, libraries, versioning, and troubleshooting guidelines to support onboarding and system handover
Stay up to date with industry trends, emerging UI technologies, and design innovations
Maintain high standards of code quality, reusability, and maintainability
Identify opportunities and champion business process improvements and automations
Compile and assess user feedback to recommend software products and improve system performance
Collaborate with team members to schedule, plan, control and implement the software release process, windows, and cycles
Report on weekly scrums on progress towards tasks, milestone status, and barriers needing attention
Aid and support the coaching and training of end users to ensure they are confident in the use of software applications

Minimum Qualifications

Bachelor’s degree in Computer Science, UI/UX Design,, Information Technology or a related field from a recognized university

Experience and Skills

Candidates with a strong UI design portfolio will be highly preferred. Please share links to previous projects or design showcases for review
3+ years of experience in UX design and development, with a strong focus on React.js and modern JavaScript framework
Expertise in React.js, TypeScript, NextJS, and modern state management libraries (e.g. Redux)
Experience with design tools like Figma, Adobe XD, Adobe Photoshop, or Sketch to translate designs into code
Strong proficiency in HTML5, CSS3, Tailwind, Material Design, and responsive design techniques
Deep understanding of performance optimization, accessibility (WCAG standards), and cross-browser compatibility
Experience with unit testing and UI test automation frameworks
Strong problem-solving skills and ability to work in a fast-paced, collaborative environment
A keen eye for aesthetics, animations, and micro-interactions to elevate user experience
Proven experience in building pixel-perfect, visually appealing UIs with a deep understanding of UI/UX principles

WIOCC Values

Integrity – We uphold transparency and honesty in all our interactions.
Collaboration – We believe in the power of teamwork and shared success.
Customer Focus – Our clients’ needs drive every decision we make.
Innovation – We constantly seek new approaches and creative solutions.
Excellence – We strive for the highest standards in everything we do

Apply: IT & Systems Engineer (Frontend Developer) | WIOCC Group

Change Control Coordinator at West Indian Ocean Cable Company (WIOCC)

Job Description

Job Objective:

The Change Control Coordinator is responsible for managing the end-to-end Change Management lifecycle, ensuring that all changes are properly reviewed, approved, scheduled and implemented in accordance with established change processes and governance requirements. The role involves analysing service impact, evaluating risks, facilitating stakeholder engagement and coordinating change activities to ensure successful implementation. The ideal candidate will have experience in the telecoms industry, with a solid understanding of Change Management processes, risk assessment and the management of both internal and external network changes.

Reporting Line: Change Control Manager

Key Duties & Responsibilities

Facilitate Change Management meetings, including Change Advisory Board (CAB) and operational review meetings, while providing guidance and support to stakeholders on change-related matters
Review and validate change requests from internal teams, suppliers and clients to ensure completeness, accuracy, alignment with business objectives and compliance with Change Management standards. Assess service impact, risks and benefits, while ensuring that appropriate approvals are obtained
Coordinate the planning, scheduling, communication and execution of changes throughout the Change Management lifecycle, ensuring effective stakeholder alignment, resource availability and successful implementation
Act as the primary interface between clients, suppliers and internal technical teams for planned and emergency activities, ensuring timely communication and high levels of client satisfaction
Manage multiple concurrent changes in a fast-paced environment, ensuring minimal service disruption and providing flexibility to support out-of-hours and weekend activities when required
Maintain accurate change records, support audits and data-quality initiatives, prepare reports and promptly escalate risks, issues and exceptions to the Change Manager as required
Drive continuous improvement within Change Management by identifying opportunities to enhance processes, improve efficiency, strengthen governance and promote proactive risk management

Minimum Qualifications

Bachelor’s degree in Engineering, Computer Science, IT or an equivalent qualification gained through relevant work experience.
Professional certifications such as CCMP, CCNA/JNCIA, ITIL, Project Management or related certifications accredited by a recognised body.

Experience & Skills

A minimum of 3 years in telecom, focusing on Change Management or similar roles, suggesting familiarity with industry-specific change management processes and workflows
Knowledge of key telecom technologies and platforms, including Fibre, DWDM, OTN, SDH, and networking technologies like Ethernet and IP/MPLS, indicating a solid foundation in telecom infrastructure
Expert knowledge in at least one CRM system, with a preference for experience in NetSuite. This points to familiarity with client relationship management software to enhance customer service and business operations
Strong communications and soft skills are emphasized, particularly the ability to listen effectively, synthesize information, and communicate it concisely with clients
Demonstrated capability in managing multiple priorities and addressing challenges in a fast-paced environment, essential for handling the dynamic demands of telecom projects
Proficient in Excel with strong analytical abilities to handle complex data from multiple sources. Accuracy and attention to detail suggest a high standard of work quality
Strong relationship builder with client focus, integrity, and honesty
Decisiveness, confidence, and strategic thinking, with excellent change analysis skills for navigating complex situations and making sound decisions
Excellent communicator in English with a natural ability for engaging with people and a willingness to handle a flexible schedule, including nights and weekends when needed

WIOCC Values

Integrity – We uphold transparency and honesty in all our interactions.
Collaboration – We believe in the power of teamwork and shared success.
Customer Focus – Our clients’ needs drive every decision we make.
Innovation – We constantly seek new approaches and creative solutions.
Excellence – We strive for the highest standards in everything we do.

Apply: Change Control Coordinator | WIOCC Group

Change Control Coordinator at West Indian Ocean Cable Company (WIOCC)

Job Description

Job Objective:

Key Duties & Responsibilities

Facilitate Change Management meetings, including Change Advisory Board (CAB) and operational review meetings, while providing guidance and support to stakeholders on change-related matters
Review and validate change requests from internal teams, suppliers and clients to ensure completeness, accuracy, alignment with business objectives and compliance with Change Management standards. Assess service impact, risks and benefits, while ensuring that appropriate approvals are obtained
Coordinate the planning, scheduling, communication and execution of changes throughout the Change Management lifecycle, ensuring effective stakeholder alignment, resource availability and successful implementation
Act as the primary interface between clients, suppliers and internal technical teams for planned and emergency activities, ensuring timely communication and high levels of client satisfaction
Manage multiple concurrent changes in a fast-paced environment, ensuring minimal service disruption and providing flexibility to support out-of-hours and weekend activities when required
Maintain accurate change records, support audits and data-quality initiatives, prepare reports and promptly escalate risks, issues and exceptions to the Change Manager as required
Drive continuous improvement within Change Management by identifying opportunities to enhance processes, improve efficiency, strengthen governance and promote proactive risk management

Minimum Qualifications

Bachelor’s degree in Engineering, Computer Science, IT or an equivalent qualification gained through relevant work experience.
Professional certifications such as CCMP, CCNA/JNCIA, ITIL, Project Management or related certifications accredited by a recognised body.

Experience & Skills

A minimum of 3 years in telecom, focusing on Change Management or similar roles, suggesting familiarity with industry-specific change management processes and workflows
Knowledge of key telecom technologies and platforms, including Fibre, DWDM, OTN, SDH, and networking technologies like Ethernet and IP/MPLS, indicating a solid foundation in telecom infrastructure
Expert knowledge in at least one CRM system, with a preference for experience in NetSuite. This points to familiarity with client relationship management software to enhance customer service and business operations
Strong communications and soft skills are emphasized, particularly the ability to listen effectively, synthesize information, and communicate it concisely with clients
Demonstrated capability in managing multiple priorities and addressing challenges in a fast-paced environment, essential for handling the dynamic demands of telecom projects
Proficient in Excel with strong analytical abilities to handle complex data from multiple sources. Accuracy and attention to detail suggest a high standard of work quality
Strong relationship builder with client focus, integrity, and honesty
Decisiveness, confidence, and strategic thinking, with excellent change analysis skills for navigating complex situations and making sound decisions
Excellent communicator in English with a natural ability for engaging with people and a willingness to handle a flexible schedule, including nights and weekends when needed

WIOCC Values

Integrity – We uphold transparency and honesty in all our interactions.
Collaboration – We believe in the power of teamwork and shared success.
Customer Focus – Our clients’ needs drive every decision we make.
Innovation – We constantly seek new approaches and creative solutions.
Excellence – We strive for the highest standards in everything we do.

Apply: Change Control Coordinator At West Indian Ocean Cable Company (WIOCC) At Opened Career - Find Jobs In Kenya | Job Search & Hiring Platform

NOC Engineer Intern at West Indian Ocean Cable Company (WIOCC)

NOC Engineer Intern

Job Objective:

To provide first level support for clients, resolve incidents, identify problems through proactive monitoring and manage planned engineering works. To be acknowledged as the client’s champion ensuring high levels of satisfaction and an excellent client experience.

Reporting Line: NOC Team Leader

Key Duties and Responsibilities

Interface with clients for service assurance and service delivery queries, achieving high levels of client satisfaction
Proactively monitor alarm management systems for events, create, own and manage trouble tickets for successful incident resolution
Interface with suppliers to resolve incidents
Provide incident management support; trouble shooting and resolving all technical incidents at first level
Ensure all service tickets on NetSuite have correct closure data
Assist with planned engineering works, including service impact analysis and client’s notifications
Identify service concerns, issues, challenges and escalate to TAC and Management
Maintain accurate records, assist with auditing and data cleaning as required
Assist Field Engineers as required (installation, patching, troubleshooting, testing, inventory)
Assist with creation of ad hoc reports as needed
Assist other departments and perform various projects as required

Minimum Qualifications

Bachelor’s degree in Engineering or IT
Professional certifications – CCNA/JNCIA, ITIL, MEF

Experience and Skills

Relevant internship experience preferrably in telecom industry
Basic knowledge of various technology platforms in transport (SDH, DWDM, OTN) and data (BGP, Ethernet, IP/MPLS)
Basic knowledge of monitoring systems e.g PRTG, NMS, OMS, Cacti etc
Effective written and verbal communication skills
Excellent communications and soft skills, including ability to listen to and summarise and concisely share key information with clients

Attributes

Integrity, honesty with high ethical standards
Client focused, relationship builder
Boundless, passionate, and flexible
Personal excellence, accuracy, and attention to detail
Collaborative, achieve results through teamwork and partnership
Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
Strong analytical skills and ability to collate and interpret data from various sources
Willing to work on a 24/7 shift including nights, weekends and public holidays / on-call as required

Read More & Apply

Payables Accountant at West Indian Ocean Cable Company (WIOCC)

Job Objective:

To support WIOCC’s finance operations by delivering accurate, timely and well-controlled accounts payable processes across multiple jurisdictions, strengthening supplier relationships, safeguarding compliance, and contributing to efficient cash flow management in a fast-paced telecommunications environment.

Reporting Line: Manager, Accounts Payable

Key Duties and Responsibilities

Invoice Lifecycle Management

Maintain the New Bills Register, ensuring all records are complete, accurate, properly supported, and audit-ready
Manage the end-to-end processing of supplier invoices, including receipt, validation, coding, approval follow-up, and timely posting in line with company policies and delegated authority limits
Maintain the Disputed Invoices Register and work closely with internal stakeholders and suppliers to resolve discrepancies promptly, minimise delays, and improve first-time processing accuracy

Cash Flow & Liquidity Management

Work closely with Treasury to support short-term cash flow forecasting, payment prioritisation, and liquidity planning across WIOCC’s operating markets

Payment Operations & Vendor Relations

Prepare payment instructions accurately and on time, follow up on approvals, and ensure all payments are processed within agreed deadlines and control requirements
Post payments and share remittance or allocation schedules with suppliers to promote transparency, resolve queries efficiently, and maintain strong vendor relationships
Monitor aged payables and ensure suppliers are paid in accordance with agreed credit terms, contractual obligations, and approved cash flow plans

Reconciliation & Reporting

Perform monthly supplier statement reconciliations, investigate unreconciled items, and prepare clear status reports for management review and follow-up
Maintain the accuracy and integrity of accounts payable records to support month-end close, audits, tax compliance, and management reporting

Offset & NetSuite Administration

Prepare offset agreements, obtain supplier sign-off, and ensure accurate, timely processing and allocation within NetSuite
Maintain complete and up-to-date records of outstanding payables, offsets, and related supporting documentation

Process Excellence & Compliance

Promote adherence to Accounts Payable standard operating procedures, work instructions, internal controls, and approval workflows
Identify and recommend process improvements that enhance efficiency, reduce risk, strengthen controls, and support automation within the accounts payable function
Ensure compliance with applicable local and international financial regulations, tax requirements, and audit standards across operating jurisdictions

General Support

Provide the administrative and clerical support required for the timely settlement of the organisation’s financial obligations
Undertake any other duties reasonably assigned from time to time in support of the Finance function

Minimum Qualifications

Bachelor’s degree in Finance, Accounting, or a related discipline
CPA(K), ACCA, or an equivalent professional accounting is desirable
A minimum of 5 years’ relevant experience in accounts payable or a comparable finance operations role
Experience using ERP systems, preferably NetSuite, with strong working knowledge of invoice processing, reconciliations, and payment controls

Experience and Skills

Strong attention to detail, with excellent organisational, analytical, and problem-solving skills
Sound understanding of accounts payable controls, invoice matching, supplier reconciliations, and payment processing
Strong communication and stakeholder management skills, with the ability to work effectively with suppliers and cross-functional teams
Ability to plan, prioritise, and deliver to tight deadlines in a fast-paced, high-volume environment
Proficiency in Microsoft Excel and confidence in working with ERP systems and finance process improvement initiatives
Strong relationship-building capability, with a service-oriented and professional approach.
Resilient, dependable, and committed to delivering high-quality work
Committed to continuous improvement and operational excellence

Attributes

Client-focused, relationship builder
Integrity, honesty with high ethical standards
Boundless, passionate and flexible
Personal excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships

Read More & Apply

Management Accountant at West Indian Ocean Cable Company (WIOCC)

Job Objective:

The Management Accountant will be responsible for the accurate accounting and reporting of fixed assets, preparation of high-quality management accounts and statutory financial statements, and the maintenance of strong accounting controls across the WIOCC Group. The role will contribute to informed decision‑making through robust financial analysis while ensuring full compliance with IFRS, IAS, and regulatory requirements across multiple jurisdictions.

Reporting Line: Director, Accounting and Tax

Key Responsibilities

Financial Compliance and Governance

Ensure full compliance with IFRS, IAS and Group accounting policies across both local and consolidated reporting
Coordinate the adoption and implementation of new or amended accounting standards, including assessing their impact on the Statement of Financial Position and Statement of Comprehensive Income
Monitor and ensure compliance with statutory, regulatory and tax requirements across all operating jurisdictions
Maintain a strong internal control environment and support continuous improvement of financial governance frameworks

Management Accounts and Financial Reporting

Ensure the completeness, accuracy and integrity of financial data recorded in the accounting ERP system
Prepare monthly management accounts, including detailed variance and trend analysis, with clear and insightful explanations for material movements
Analyse cost of sales performance by comparing actuals against budgets and forecasts.
Play an active role in month‑end and year‑end close processes, ensuring timely and accurate reporting
Coordinate and prepare statutory financial statements for WIOCC Group subsidiaries

Fixed Assets Accounting

Account for fixed asset acquisitions, disposals, transfers, revaluations and impairments in line with IFRS and internal policies
Calculate, review and post monthly depreciation and amortisation entries
Reconcile the fixed asset sub‑ledger to the general ledger and investigate discrepancies.
Prepare fixed asset schedules and supporting documentation for management reviews, internal audits, and external audits
Monitor Capital Work‑in‑Progress (CWIP) to ensure timely and appropriate capitalisation
Coordinate physical verification of assets and inventory, including asset tagging across jurisdictions

Audit and Assurance

Act as a key liaison for external auditors, ensuring the provision of complete, accurate and timely information
Respond to audit queries with well‑reasoned explanations, financial interpretations and corrective action plans where necessary
Support internal audits and ensure timely implementation of agreed audit recommendations

Accounting Policy Development

Support the development, documentation and ongoing maintenance of Group accounting policies, manuals and standard operating procedures (SOPs)
Assist in embedding consistent accounting practices across the Group

Stakeholder Engagement

Partner with senior management and business unit leaders to provide financial insights that support strategic and operational decision‑making
Engage effectively with external stakeholders, including auditors, regulators and advisors, as required

Other Duties

Perform any other responsibilities assigned by the Director, Accounting & Tax from time to time

Qualifications and Professional Experience

Bachelor’s degree in Accounting, Finance, or a related discipline
Fully qualified accountant (CPA(K), ACA, ACCA, or equivalent)
Minimum of five (5) years’ post‑qualification experience in a senior accountant or similar role
Strong, hands‑on knowledge of IFRS and IAS, ideally within a multinational or group reporting environment
Demonstrated experience in fixed asset accounting and inventory management
Prior experience in audit or advisory roles within a Big 4 or reputable professional services firm will be a distinct advantage

Technical and Personal Skills

High proficiency in Microsoft Office applications, particularly Excel
Strong analytical and problem‑solving capability, with the ability to interpret complex financial data
Excellent written and verbal communication skills in English
Ability to work effectively in a fast‑paced, multinational and multicultural environment
High attention to detail, with strong organisational and time‑management skills
Demonstrated professionalism, integrity and respect for confidentiality
Confident stakeholder manager with the ability to influence and collaborate across functions

Attributes

Client focused, relationship builder
Integrity, honest with high ethical standards
Boundless, passionate and flexible
Personal excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnership.

Read More & Apply

Tax Accountant at West Indian Ocean Cable Company (WIOCC)

Tax Accountant

Job Objective:

The Tax Accountant will support the Group Tax function in ensuring accurate and timely tax compliance across all WIOCC Group companies. The role is responsible for the preparation, filing, reconciliation and payment of tax obligations in line with the WIOCC Group tax checklist.

The position will also support responses to tax queries from internal and external stakeholders, contribute to audits and tax health checks, assist in transfer pricing compliance and monitor developments in tax legislation across multiple jurisdictions. The role will play an important part in managing tax risk while supporting continuous improvement within the Group Tax function.

Reporting Line: Group Tax Manager

Key Duties and Responsibilities

Tax compliance

Ensure timely and accurate compliance with all tax obligations for WIOCC Group entities across multiple jurisdictions, in accordance with the Group tax checklist
Prepare detailed tax schedules to support the processing of monthly tax obligations
Reconcile tax liabilities with NetSuite prior to payment processing
Continuously monitor tax authority portals to ensure all tax filings and payments are up to date

Tax Legislation Monitoring and Advisory

Proactively monitor changes in tax legislation and regulations in jurisdictions where WIOCC Group operates
Assess, summarise and communicate the potential impact of new or amended tax legislation on Group operations

Tax Accounting and Reporting

Prepare accurate current and deferred tax computations for monthly and annual financial reporting
Maintain and update tax-paid reports covering all WIOCC Group companies

Audit Support

Support the closure of revenue authority audits, external audits and internal audits
Liaise with external tax consultants and advisors during audits and reviews
Respond to queries raised by internal and external auditors and ensure timely resolution
Assist in identifying potential tax risks arising from audits and recommend effective mitigation measures

Tax Planning and Tax Health Checks

Review business transactions to identify tax implications and advise on tax‑efficient structuring
Review contracts and agreements to identify potential tax exposures
Support the execution of tax health checks across WIOCC Group companies

Transfer Pricing

Support the Group Tax function in maintaining up‑to‑date transfer pricing documentation
Monitor developments in local and international transfer pricing regulations
Review intercompany transactions to ensure compliance with applicable transfer pricing requirements

Other Responsibilities

Perform any other duties assigned by the Group Tax Manager from time to time

Qualifications and Experience

Bachelor’s degree in Finance, Accounting or a related discipline
Professional accounting qualification (CPA or Chartered Accountant)
Minimum of 3–5 years’ experience in a tax role within a multinational organisation or a reputable tax consulting firm
Sound technical knowledge across key tax areas, including corporate income tax, withholding tax, VAT and transfer pricing

Skills and Competencies

Strong written and verbal communication skills in English
High level of proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint and Outlook
Ability to work effectively in a fast‑paced, multinational and multicultural environment
Strong analytical and problem‑solving skills, with high attention to detail

Personal Attributes

Critical Thinking and Problem Solving: Ability to analyse complex issues and make sound, well‑reasoned decisions
Business Acumen: Strong understanding of business operations and the commercial impact of tax matters
Collaboration: Consultative approach with the ability to work effectively with diverse internal and external stakeholders
Self‑Motivation: Proactive, driven, and takes ownership of responsibilities
Professionalism: Able to work under pressure, manage competing priorities, and consistently deliver high‑quality work
Ethics and Integrity: Demonstrates the highest standards of confidentiality and professional ethics
Multitasking: Strong organisational skills with the ability to prioritise effectively without compromising accuracy

Attributes

Client focused, relationship builder
Integrity, honesty with high ethical standards
Boundless, passionate and flexible
Personnel excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships

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Legal Specialist (12 months contract) at West Indian Ocean Cable Company (WIOCC)

Job Objective:

To provide overall legal expertise and support on legal issues relating to the functions, structures and activities of the organisation, support management on issues pertaining to the legal framework and monitor compliance with legal corporate governance requirements for the WIOCC Group.

Reporting Line: Director, Regulatory and Strategic Affairs or such other assigned designate

Key Duties and Responsibilities

Support Regulatory and Strategic affairs contract function in reviewing and advising on the day-to-day regulatory and contracting requirements
Support in the implementation of the various standard and non-standard forms of contracts in accordance with the set contracting policies
Negotiate with external parties and assist with the finalisation and execution of provisioning contracts relating to all areas of the business
Monitor and track regulatory obligations across all operating jurisdictions, including licence conditions, reporting requirements, renewal timelines and statutory filings and advise internal stakeholders on compliance risks arising from new products, cross-border services, infrastructure deployments and market entry initiatives
Support and advise on any business development initiatives, e.g., partnerships, potential network acquisition projects and corporate/asset acquisition projects; preparation and negotiation of all documentation relating to cable investment projects
Support all bids – review and preparation of bid documentation
Supporting the business functions with legal services

Minimum Qualifications

Degree in Law within a common law jurisdiction
Post-graduate diploma in Law or in any other field
At least 6 years’ experience in an in-house capacity or in practice
CPA or accounting knowledge is an added advantage

Experience and Skills

Self-motivated, proactive and able to work with teams in a multi-geographical environment
Strong organisational skills to operate effectively in a fast-moving and dynamic environment
Excellent communication skills (oral and written) with the ability to influence and form good working relationships at all levels
Ability to think strategically while managing the details and to make clear recommendations
Ability to speedily grasp the essence, content and implications of the group’s business
Negotiating skills and capacity to work with other professionals, including non-legal professionals to develop innovative solutions to conflicting interests and positions
Experience in regulatory compliance within telecommunications, ICT, infrastructure or other regulated sectors with competence in technical legal drafting, conveyancing and regulatory assessment
Strong understanding of multi-jurisdictional regulatory environments, with ability to interpret and implement regulatory requirements operationalize regulatory requirements
Organised, systematic and process-oriented with good administrative skills
A good working knowledge of Microsoft 365

Attributes

Client-focused, relationship builder
Integrity, honesty and high ethical standards
Boundless, passionate and flexible
Personal excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships
Thinker-doer completer-finisher
Willingness and ability to work under pressure, multi-task and think creatively
Friendly, approachable, patient, persistent and an avid team-player
Well-presented and professional

Read More & Apply

IT & Systems Engineer (Quality Assurance) at West Indian Ocean Cable Company (WIOCC)

Job Objective:

Establish, lead and operationalise the Software Quality Assurance (SQA) function within a telecommunications software development environment by designing test strategies, implementing quality governance frameworks and executing comprehensive manual and automated testing to ensure systems are reliable, scalable, secure and aligned to business and network operational requirements.

Reporting Line: IT Development Manager

Key Duties and Responsibilities

1. Quality Strategy and Governance

Establish and institutionalize the Software Quality Assurance (SQA) framework, policies, standards, templates and governance structures
Define and implement end-to-end testing processes aligned to SDLC practices in a hybrid (non-fully Agile) development environment
Develop and maintain test strategies, quality gates, test readiness criteria and release quality benchmarks
Create reusable testing templates, documentation standards, defect workflows and reporting structures
Define quality metrics and dashboards to track defect density, regression stability, release readiness and risk exposure

2. Test Planning and Execution

Review and validate business and technical requirements to ensure completeness, clarity and testability
Develop detailed test plans, test scenarios, manual and automated test cases and test data strategies
Ensure requirement traceability through structured traceability matrices
Establish and manage test environments (test beds) supporting white-box and black-box testing
Execute functional, integration, regression, system and user acceptance support testing
Lead non-functional testing including performance, load, security, resilience and usability testing for telecom-grade systems

3. Automation and Tooling

Identify and implement appropriate test management and automation tools
Design and develop automated test scripts for regression and critical workflows
Introduce CI/CD quality validation checkpoints where applicable
Ensure balanced adoption of manual and automation testing approaches

4. Defect and Release Management

Log, track, prioritise and drive resolution of defects through structured defect lifecycle management
Conduct root cause analysis on recurring issues and recommend preventive controls
Support release planning with risk assessments and quality sign-off recommendations
Conduct post-deployment sanity checks and regression validation

5. Cross-Functional Collaboration

Collaborate with developers, product owners, network engineers and operations teams to embed quality throughout the lifecycle
Champion quality culture and advocate for early defect detection (shift-left testing)
Support gradual transition toward structured Agile/Scrum practices where applicable
Provide mentorship and guidance on testing standards to development teams

6. Continuous Improvement

Identify opportunities to automate repetitive validation tasks
Continuously refine QA processes in line with telecom reliability and service availability standards
Participate in IT process improvement and quality governance initiatives

Minimum Qualifications

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or related field
Minimum 5+ years’ experience in Software Quality Assurance
Minimum 3+ years’ experience in IT project environments
Strong working knowledge of SDLC, testing methodologies and hybrid Agile/Waterfall models
Hands-on experience in both manual and automated testing
Experience in non-functional testing (performance, load, security)

Professional Certifications (Preferred / Advantage)

ISTQB (Foundation/Advanced) or equivalent
CSTE / CSQA / CAST / CMSQ
Agile-related certifications (CSM, PMI-ACP, Agile PM) – Advantage

Experience and Skills

Experience testing APIs, microservices integration-heavy systems
Exposure to CI/CD pipelines and automation frameworks
Strong understanding of database validation and data integrity testing
Ability to define process from scratch and influence cross-functional stakeholders
Strong analytical and documentation skills
High ownership mindset and ability to work in an evolving structure
Strong communication and reporting skills
Experience working within telecommunications, networking systems, OSS/BSS platforms or distributed systems environments will be an advantage

Attributes

Client focused, relationship builder
Integrity, honesty with high ethical standards
Boundless, passionate and flexible
Personnel excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships
Excellent English written and verbal communication skills
Passion for technology and innovation
Ability to work under pressure, multi-task and think creatively
Efficient time management, fast learner in a fast-paced dynamic environment
A willingness to mentor, coach and train others

Read More & Apply

Legal Internship Opportunity at West Indian Ocean Cable Company (WIOCC)

Job Objective:

To provide support to the Regulatory and Strategic Affairs Department through research, analysis and participation in legal, regulatory and governance activities, while gaining practical exposure to the telecommunications industry’s legal and compliance frameworks.

Reporting Line: Director, Regulatory and Strategic Affairs

Key Duties and Responsibilities

Support onboarding and familiarisation with WIOCC’s legal, regulatory and corporate governance frameworks
Conduct legal research on corporate law, governance and telecommunications regulatory compliance in Kenya and other jurisdictions
Assist in preparing legal briefings, regulatory compliance reports and industry position papers
Support contract review and drafting under supervision, including identifying key clauses and potential risks
Assist in analysing telecommunications licensing requirements and compliance obligations
Participate in drafting or updating compliance and policy documents in line with industry best practices
Contribute to stakeholder engagement preparations and industry advocacy initiatives
Compile a final internship report and presentation summarising key learnings, insights and recommendations

Minimum Qualifications and Skills

Recent graduate with a Degree in Law from a recognised institution or a student at Kenya School of law, pending bar admission
Demonstrated interest in corporate law, telecommunications regulation or governance
Strong legal research, analytical and writing skills
Good organisational and administrative skills
Proficiency in Microsoft 365 tools
Excellent communication skills (oral and written)
Ability to work in a fast-paced, multi-jurisdictional environment

Experience and Skills

Experience in the telecommunications sector and technical legal drafting and assessment skills
Organised, systematic and process-oriented with good administrative skills
A good working knowledge of Microsoft 365

Read More & Apply

Data Administrator at West Indian Ocean Cable Company (WIOCC)

Job Objective: To assist with managing, organizing and maintaining WIOCC’s data system.

Reporting Line: Network Administrator

Key Duties & Responsibilities

Assist to perform regular data quality checks and clean up any inconsistencies
Work with IT and business teams to automate repetitive tasks within Network Administration
Maintain and update databases to ensure data accuracy and integrity
Support data migration, data entry, and validation processes
Assist in the development and documentation of data management procedures
Provide user support and training for data systems as needed
Maintain a backup for all configurations done on each of the network equipment
Assist with creation of ad hoc reports as needed
Actively use and ensure data integrity of BSS systems

Qualifications & Skills

Bachelor’s degree in Information Technology, Computer Science or equivalent
Proficiency in database systems (e.g., Oracle), Structured Query Language and Microsoft Excel

Minimum Experience & Skills

Strong analytical and numerical skills and able to collate and interpret data from various sources
Strong attention to detail and organizational skills
Expert in SQL, Power BI or equivalent, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Effective written and verbal communications skills evidenced by previous work history and accomplishments
Excellent communication and presentation skills, including ability to summarize and concisely share key information to all levels within the organization
Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
An understanding of networks and the underlying technologies is a plus
Willing to work outside of normal office hours

Preferred Experience & Skills

Experience in Data Cleaning, Data Standardization and Data Validation processes
Has automated or been involved in the automation of repetitive tasks
Knowledge of relational databases and data querying languages
Prior experience in a data-related or administrative role is a plus
Experience working with Big Data

Attributes

Client focused, relationship builder
Integrity, honest with high ethical standards
Boundless, passionate and flexible
Personnel excellence, accuracy and attention to detail
Collaborative, achieve results through teamwork and partnerships
Strong analytical skills and able to collate and interpret data from various sources
Good English language communicator with a natural aptitude for dealing with people
Excellent network diagnostic skills

Read More & Apply

Legal Specialist at West Indian Ocean Cable Company (WIOCC)

Legal Specialist – Nairobi, Kenya

Department: Legal

Location: Nairobi

Job Objective

The Legal Specialist will support the Legal Department to ensure robust legal risk management across commercial transactions and regulatory compliance processes. The role is focused on contract review and negotiation, compliance monitoring (including anti-bribery, anti-corruption, AML, KYC/S and data protection) and supporting key departments such as procurement and sales. The role will work closely with the Manager, Legal Operations, internal stakeholders and external parties to uphold legal and ethical standards in all business operations.

Key Duties & Responsibilities

Support in developing, implementing and monitoring the company’s compliance policies, procedures and frameworks in line with applicable laws, telecom regulations, and industry best practices
Support initiatives related to anti-bribery, anti-corruption, anti-money laundering, data protection (including GDPR and local data laws) and cybersecurity compliance
Review, draft and support the negotiation of a broad range of commercial contracts, including vendor agreements, service level agreements, clients contracts, NDAs and licensing arrangements. Ensure that all contracts align with internal policies, risk frameworks, and applicable legal and regulatory standards
Support the Procurement team by reviewing supplier agreements, RFIs, and RFPs to ensure compliance with procurement policies. Assist the Sales and Commercial teams in structuring customer agreements and navigating legal risks in business development initiatives
Perform legal and regulatory compliance assessments for new partnerships, product offerings and business transactions. Monitor and analyse legislative and regulatory developments in the telecoms sector and advise the business on compliance obligations and risk exposure
Support the implementation and monitoring of Know Your Customer (KYC) and Know Your Supplier (KYS) due diligence processes in line with internal protocols and applicable laws. Assist in the periodic review and updating of KYC and supplier documentation to ensure ongoing alignment with AML/CFT requirements
Prepare and maintain compliance documentation to support internal and external audits as well as regulatory inspections. Assist in identifying gaps in compliance processes, remediating those gaps and tracking the implementation of corrective actions
Support the full contract lifecycle, including intake, review, negotiation, approvals, execution, renewals and archiving. Maintain accurate records of contract statuses and key obligations within the contract management system
Contribute to the design and delivery of compliance training and awareness programs, including onboarding sessions and refresher modules, to foster a strong compliance culture across the organisation
Provide day-to-day legal support to business teams and assist with administrative tasks within the legal function. This includes drafting internal legal memoranda, supporting company secretarial tasks and assisting with document review, filing and governance matters

Minimum Qualification

Bachelor’s degree in Law (LLB) from a recognised institution; Postgraduate diploma or bar admission is an advantage
Minimum 3-5 years’ experience in a legal or compliance role, ideally in the telecommunications, ICT, regulated sectors, Law Firm
Strong understanding of contract law, commercial transactions and regulatory frameworks (data protection, AML/CFT, competition law, etc.)

Experience & Skills:

Experience in reviewing, drafting and negotiating commercial contracts
Knowledge of KYC/KYS requirements and risk-based due diligence processes
Familiarity with local and international compliance standards (e.g. GDPR, ISO 27001, FCPA, UK Bribery Act)
Excellent organizational skills, interpersonal skills, excellent written and verbal communication skills and capable of simplifying technical and legal content
Ability to work independently and collaboratively in a fast-paced environment
Organised and process-driven with attention to detail and a commitment to accuracy
Capable of building effective working relationships across multi-disciplinary teams
Solutions-oriented with a continuous improvement mindset
Competent in using Microsoft 365 and compliance management tools

Attributes

Integrity, honesty and high ethical standards
Client-focused with a collaborative mindset
Boundless, adaptable and eager to learn
Personal excellence and dedication to quality
Able to work under pressure, manage multiple tasks and meet deadlines.
Professional, and a strong team player
Adaptable and eager to learn, comfortable working across various compliance and legal areas
Strong analytical and communication skills, capable of presenting complex information simply and clearly

How to apply

Interested candidates are encouraged to apply by submitting their updated CV including three referees. The deadline for application is on or before 5th September 2025. Applications should be sent to applications@wiocc.net indicating the job position in the Subject Line.

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