Internship | Job Vacancies at West Indian Ocean Cable Company (WIOCC)

Job Vacancies at West Indian Ocean Cable Company (WIOCC)

Legal Specialist (12 months contract) at West Indian Ocean Cable Company (WIOCC)

Job Objective: 

To provide overall legal expertise and support on legal issues relating to the functions, structures and activities of the organisation, support management on issues pertaining to the legal framework and monitor compliance with legal corporate governance requirements for the WIOCC Group.

Reporting Line: Director, Regulatory and Strategic Affairs or such other assigned designate

Key Duties and Responsibilities

  • Support Regulatory and Strategic affairs contract function in reviewing and advising on the day-to-day regulatory and contracting requirements
  • Support in the implementation of the various standard and non-standard forms of contracts in accordance with the set contracting policies
  • Negotiate with external parties and assist with the finalisation and execution of provisioning contracts relating to all areas of the business
  • Monitor and track regulatory obligations across all operating jurisdictions, including licence conditions, reporting requirements, renewal timelines and statutory filings and advise internal stakeholders on compliance risks arising from new products, cross-border services, infrastructure deployments and market entry initiatives
  • Support and advise on any business development initiatives, e.g., partnerships, potential network acquisition projects and corporate/asset acquisition projects; preparation and negotiation of all documentation relating to cable investment projects
  • Support all bids – review and preparation of bid documentation
  • Supporting the business functions with legal services

Minimum Qualifications

  • Degree in Law within a common law jurisdiction
  • Post-graduate diploma in Law or in any other field
  • At least 6 years’ experience in an in-house capacity or in practice
  • CPA or accounting knowledge is an added advantage

Experience and Skills

  • Self-motivated, proactive and able to work with teams in a multi-geographical environment
  • Strong organisational skills to operate effectively in a fast-moving and dynamic environment
  • Excellent communication skills (oral and written) with the ability to influence and form good working relationships at all levels
  • Ability to think strategically while managing the details and to make clear recommendations
  • Ability to speedily grasp the essence, content and implications of the group’s business
  • Negotiating skills and capacity to work with other professionals, including non-legal professionals to develop innovative solutions to conflicting interests and positions
  • Experience in regulatory compliance within telecommunications, ICT, infrastructure or other regulated sectors with competence in technical legal drafting, conveyancing and regulatory assessment
  • Strong understanding of multi-jurisdictional regulatory environments, with ability to interpret and implement regulatory requirements operationalize regulatory requirements
  • Organised, systematic and process-oriented with good administrative skills
  • A good working knowledge of Microsoft 365

Attributes

  • Client-focused, relationship builder
  • Integrity, honesty and high ethical standards
  • Boundless, passionate and flexible
  • Personal excellence, accuracy and attention to detail
  • Collaborative, achieve results through teamwork and partnerships
  • Thinker-doer completer-finisher
  • Willingness and ability to work under pressure, multi-task and think creatively
  • Friendly, approachable, patient, persistent and an avid team-player
  • Well-presented and professional

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IT & Systems Engineer (Quality Assurance) at West Indian Ocean Cable Company (WIOCC)

Job Objective: 

Establish, lead and operationalise the Software Quality Assurance (SQA) function within a telecommunications software development environment by designing test strategies, implementing quality governance frameworks and executing comprehensive manual and automated testing to ensure systems are reliable, scalable, secure and aligned to business and network operational requirements.

Reporting Line: IT Development Manager

Key Duties and Responsibilities

1. Quality Strategy and Governance

  • Establish and institutionalize the Software Quality Assurance (SQA) framework, policies, standards, templates and governance structures
  • Define and implement end-to-end testing processes aligned to SDLC practices in a hybrid (non-fully Agile) development environment
  • Develop and maintain test strategies, quality gates, test readiness criteria and release quality benchmarks
  • Create reusable testing templates, documentation standards, defect workflows and reporting structures
  • Define quality metrics and dashboards to track defect density, regression stability, release readiness and risk exposure

2. Test Planning and Execution

  • Review and validate business and technical requirements to ensure completeness, clarity and testability
  • Develop detailed test plans, test scenarios, manual and automated test cases and test data strategies
  • Ensure requirement traceability through structured traceability matrices
  • Establish and manage test environments (test beds) supporting white-box and black-box testing
  • Execute functional, integration, regression, system and user acceptance support testing
  • Lead non-functional testing including performance, load, security, resilience and usability testing for telecom-grade systems

3. Automation and Tooling

  • Identify and implement appropriate test management and automation tools
  • Design and develop automated test scripts for regression and critical workflows
  • Introduce CI/CD quality validation checkpoints where applicable
  • Ensure balanced adoption of manual and automation testing approaches

4. Defect and Release Management

  • Log, track, prioritise and drive resolution of defects through structured defect lifecycle management
  • Conduct root cause analysis on recurring issues and recommend preventive controls
  • Support release planning with risk assessments and quality sign-off recommendations
  • Conduct post-deployment sanity checks and regression validation

5. Cross-Functional Collaboration

  • Collaborate with developers, product owners, network engineers and operations teams to embed quality throughout the lifecycle
  • Champion quality culture and advocate for early defect detection (shift-left testing)
  • Support gradual transition toward structured Agile/Scrum practices where applicable
  • Provide mentorship and guidance on testing standards to development teams

6. Continuous Improvement

  • Identify opportunities to automate repetitive validation tasks
  • Continuously refine QA processes in line with telecom reliability and service availability standards
  • Participate in IT process improvement and quality governance initiatives

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or related field
  • Minimum 5+ years’ experience in Software Quality Assurance
  • Minimum 3+ years’ experience in IT project environments
  • Strong working knowledge of SDLC, testing methodologies and hybrid Agile/Waterfall models
  • Hands-on experience in both manual and automated testing
  • Experience in non-functional testing (performance, load, security)

Professional Certifications (Preferred / Advantage)

  • ISTQB (Foundation/Advanced) or equivalent
  • CSTE / CSQA / CAST / CMSQ
  • Agile-related certifications (CSM, PMI-ACP, Agile PM) – Advantage

Experience and Skills

  • Experience testing APIs, microservices integration-heavy systems
  • Exposure to CI/CD pipelines and automation frameworks
  • Strong understanding of database validation and data integrity testing
  • Ability to define process from scratch and influence cross-functional stakeholders
  • Strong analytical and documentation skills
  • High ownership mindset and ability to work in an evolving structure
  • Strong communication and reporting skills
  • Experience working within telecommunications, networking systems, OSS/BSS platforms or distributed systems environments will be an advantage

Attributes

  • Client focused, relationship builder
  • Integrity, honesty with high ethical standards
  • Boundless, passionate and flexible
  • Personnel excellence, accuracy and attention to detail
  • Collaborative, achieve results through teamwork and partnerships
  • Excellent English written and verbal communication skills
  • Passion for technology and innovation
  • Ability to work under pressure, multi-task and think creatively
  • Efficient time management, fast learner in a fast-paced dynamic environment
  • A willingness to mentor, coach and train others

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Legal Internship Opportunity at West Indian Ocean Cable Company (WIOCC)

Job Objective: 

To provide support to the Regulatory and Strategic Affairs Department through research, analysis and participation in legal, regulatory and governance activities, while gaining practical exposure to the telecommunications industry’s legal and compliance frameworks.

Reporting Line: Director, Regulatory and Strategic Affairs

Key Duties and Responsibilities

  • Support onboarding and familiarisation with WIOCC’s legal, regulatory and corporate governance frameworks
  • Conduct legal research on corporate law, governance and telecommunications regulatory compliance in Kenya and other jurisdictions
  • Assist in preparing legal briefings, regulatory compliance reports and industry position papers
  • Support contract review and drafting under supervision, including identifying key clauses and potential risks
  • Assist in analysing telecommunications licensing requirements and compliance obligations
  • Participate in drafting or updating compliance and policy documents in line with industry best practices
  • Contribute to stakeholder engagement preparations and industry advocacy initiatives
  • Compile a final internship report and presentation summarising key learnings, insights and recommendations

Minimum Qualifications and Skills

  • Recent graduate with a Degree in Law from a recognised institution or a student at Kenya School of law, pending bar admission
  • Demonstrated interest in corporate law, telecommunications regulation or governance
  • Strong legal research, analytical and writing skills
  • Good organisational and administrative skills
  • Proficiency in Microsoft 365 tools
  • Excellent communication skills (oral and written)
  • Ability to work in a fast-paced, multi-jurisdictional environment

Experience and Skills

  • Experience in the telecommunications sector and technical legal drafting and assessment skills
  • Organised, systematic and process-oriented with good administrative skills
  • A good working knowledge of Microsoft 365

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Data Administrator at West Indian Ocean Cable Company (WIOCC)

Job Objective: To assist with managing, organizing and maintaining WIOCC’s data system.

Reporting Line: Network Administrator

Key Duties & Responsibilities

  • Assist to perform regular data quality checks and clean up any inconsistencies
  • Work with IT and business teams to automate repetitive tasks within Network Administration
  • Maintain and update databases to ensure data accuracy and integrity
  • Support data migration, data entry, and validation processes
  • Assist in the development and documentation of data management procedures
  • Provide user support and training for data systems as needed
  • Maintain a backup for all configurations done on each of the network equipment
  • Assist with creation of ad hoc reports as needed
  • Actively use and ensure data integrity of BSS systems

Qualifications & Skills

  • Bachelor’s degree in Information Technology, Computer Science or equivalent
  • Proficiency in database systems (e.g., Oracle), Structured Query Language and Microsoft Excel

Minimum Experience & Skills

  • Strong analytical and numerical skills and able to collate and interpret data from various sources
  • Strong attention to detail and organizational skills
  • Expert in SQL, Power BI or equivalent, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
  • Effective written and verbal communications skills evidenced by previous work history and accomplishments
  • Excellent communication and presentation skills, including ability to summarize and concisely share key information to all levels within the organization
  • Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
  • An understanding of networks and the underlying technologies is a plus
  • Willing to work outside of normal office hours

Preferred Experience & Skills

  • Experience in Data Cleaning, Data Standardization and Data Validation processes
  • Has automated or been involved in the automation of repetitive tasks
  • Knowledge of relational databases and data querying languages
  • Prior experience in a data-related or administrative role is a plus
  • Experience working with Big Data

Attributes

  • Client focused, relationship builder
  • Integrity, honest with high ethical standards
  • Boundless, passionate and flexible
  • Personnel excellence, accuracy and attention to detail
  • Collaborative, achieve results through teamwork and partnerships
  • Strong analytical skills and able to collate and interpret data from various sources
  • Good English language communicator with a natural aptitude for dealing with people
  • Excellent network diagnostic skills

Read More & Apply

Legal Specialist at West Indian Ocean Cable Company (WIOCC)

Legal Specialist – Nairobi, Kenya

Department: Legal

Location: Nairobi

Job Objective

The Legal Specialist will support the Legal Department to ensure robust legal risk management across commercial transactions and regulatory compliance processes. The role is focused on contract review and negotiation, compliance monitoring (including anti-bribery, anti-corruption, AML, KYC/S and data protection) and supporting key departments such as procurement and sales. The role will work closely with the Manager, Legal Operations, internal stakeholders and external parties to uphold legal and ethical standards in all business operations.

Key Duties & Responsibilities

  • Support in developing, implementing and monitoring the company’s compliance policies, procedures and frameworks in line with applicable laws, telecom regulations, and industry best practices
  • Support initiatives related to anti-bribery, anti-corruption, anti-money laundering, data protection (including GDPR and local data laws) and cybersecurity compliance
  • Review, draft and support the negotiation of a broad range of commercial contracts, including vendor agreements, service level agreements, clients contracts, NDAs and licensing arrangements. Ensure that all contracts align with internal policies, risk frameworks, and applicable legal and regulatory standards
  • Support the Procurement team by reviewing supplier agreements, RFIs, and RFPs to ensure compliance with procurement policies. Assist the Sales and Commercial teams in structuring customer agreements and navigating legal risks in business development initiatives
  • Perform legal and regulatory compliance assessments for new partnerships, product offerings and business transactions. Monitor and analyse legislative and regulatory developments in the telecoms sector and advise the business on compliance obligations and risk exposure
  • Support the implementation and monitoring of Know Your Customer (KYC) and Know Your Supplier (KYS) due diligence processes in line with internal protocols and applicable laws. Assist in the periodic review and updating of KYC and supplier documentation to ensure ongoing alignment with AML/CFT requirements
  • Prepare and maintain compliance documentation to support internal and external audits as well as regulatory inspections. Assist in identifying gaps in compliance processes, remediating those gaps and tracking the implementation of corrective actions
  • Support the full contract lifecycle, including intake, review, negotiation, approvals, execution, renewals and archiving. Maintain accurate records of contract statuses and key obligations within the contract management system
  • Contribute to the design and delivery of compliance training and awareness programs, including onboarding sessions and refresher modules, to foster a strong compliance culture across the organisation
  • Provide day-to-day legal support to business teams and assist with administrative tasks within the legal function. This includes drafting internal legal memoranda, supporting company secretarial tasks and assisting with document review, filing and governance matters

Minimum Qualification

  • Bachelor’s degree in Law (LLB) from a recognised institution; Postgraduate diploma or bar admission is an advantage
  • Minimum 3-5 years’ experience in a legal or compliance role, ideally in the telecommunications, ICT, regulated sectors, Law Firm
  • Strong understanding of contract law, commercial transactions and regulatory frameworks (data protection, AML/CFT, competition law, etc.)

Experience & Skills: 

  • Experience in reviewing, drafting and negotiating commercial contracts
  • Knowledge of KYC/KYS requirements and risk-based due diligence processes
  • Familiarity with local and international compliance standards (e.g. GDPR, ISO 27001, FCPA, UK Bribery Act)
  • Excellent organizational skills, interpersonal skills, excellent written and verbal communication skills and capable of simplifying technical and legal content
  • Ability to work independently and collaboratively in a fast-paced environment
  • Organised and process-driven with attention to detail and a commitment to accuracy
  • Capable of building effective working relationships across multi-disciplinary teams
  • Solutions-oriented with a continuous improvement mindset
  • Competent in using Microsoft 365 and compliance management tools

Attributes

  • Integrity, honesty and high ethical standards
  • Client-focused with a collaborative mindset
  • Boundless, adaptable and eager to learn
  • Personal excellence and dedication to quality
  • Able to work under pressure, manage multiple tasks and meet deadlines.
  • Professional, and a strong team player
  • Adaptable and eager to learn, comfortable working across various compliance and legal areas
  • Strong analytical and communication skills, capable of presenting complex information simply and clearly

How to apply

Interested candidates are encouraged to apply by submitting their updated CV including three referees. The deadline for application is on or before 5th September 2025. Applications should be sent to applications@wiocc.net indicating the job position in the Subject Line.   

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