Internship | Job Vacancies at I&M Bank

Associate, Back Office (ABC, Bomet, Garissa, Green span, Karatina, Kiambu, Lamu & Machakos Branch) at I&M Bank

Job Purpose:

The role entails processing of remittances, clearing and all other customer instructions in a timely and efficient manner in line with laid down procedures to offer best service experience.

Key Responsibilities:

Carefully vet and process cheques, ensuring accuracy and completeness.
Scan and correct cheques, notify stakeholders of in-house cheque statuses.
Reconcile outward cheques, ensuring accuracy against reports.
Confirm rates with treasury as needed before processing.
Accurately process DMS instructions within SLA, minimizing errors.
Accurately process salaries and EFTs, reconciling accounts.
Manage standing orders and remittances on time.
Handle direct debit payments efficiently.
Timely and accurate processing of internal transfers
Address customer calls, queries, and complaints efficiently, resolving issues and promoting cross-selling initiatives.

Academic Qualifications:

Bachelor’s degree in business, Banking or related field.

Work Experience.

At least one (1) year relevant experience in a similar role in a similar sized organization.

Skills & Attributes

Planning & Organizational skills
Analytical skills and attention to detail
Strong oral and written communication skills
Interpersonal skills to manage stakeholders at all levels
Ethics and integrity
Excellent judgment and analytical abilities and impeccable integrity.
Strong commercial awareness and an ability to connect to business goals

If you believe you meet the above requirements log onto our website www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 22nd February 2026.

Associate, Cash Office (ABC, Bomet, Garissa, Green span, Karatina, Kiambu, Lamu & Machakos Branch) at I&M Bank

Job Purpose:

The role is responsible for managing and supervising Branch cash services to ensure that customers get the best in terms of service delivery in accordance with the Bank’s policy, procedures and guidelines.

Key Responsibilities:

Ensuring that the Branch maintains optimum level of cash in liaison with the Central Cash department.
Ensuring safe custody of cash and serialized stationery.
Reconciling cash at the end of the day through a physical cash count and monitoring the intra-day cash limits for the tellers.
Custodian of vault keys.
Management of vault cash limits.
Loading of ATM, m Responding to cash related queries.
Queue management and monitoring activities in the Banking Hall through the CCTV.
Verification teller entries within entries.
Supervision of daily call back & archiving and monitoring to ensure sufficient cash & working optimally.
Retrieving cash and cheque deposits from the ATM.

Academic Qualifications:

Bachelor’s degree in business, Banking or related field.

Work Experience.

At least one (1) year relevant experience in a similar role in a similar sized organization.

Skills & Attributes

Planning & Organizational skills
Analytical skills and attention to detail
Strong oral and written communication skills
Interpersonal skills to manage stakeholders at all levels
Ethics and integrity
Excellent judgment and analytical abilities and impeccable integrity.
Strong commercial awareness and an ability to connect to business goals.

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Branch Operations Manager (ABC, Bomet, Garissa, Green span, Karatina, Kiambu, Lamu & Machakos Branch) at I&M Bank

Job Purpose:

The job holder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures.

Key Responsibilities:

Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames.
Approve new accounts in line with KYC procedures.
Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.
Manage operational risk and ensuring compliance with controls.
Implement audit recommendations pertaining to all the departments under the Branch operation’s jurisdiction.
Review and/or monitor transactions i.e. withdrawals, deposits, transfers and ensuring that any money laundering and fraudulent activities are identified.
Proactively monitor accounts to avoid excesses and reviewing overdrawn savings accounts and non-borrowing current accounts, in addition to following up with customers as per the prescribed procedure guidelines.
Review Inter Branch transactions report and ensure that the entries initiated by other Branches are bona fide and all outstanding items are reconciled and applied accordingly.
Review suspense GL Accounts; Holdover and Transit GL accounts on a regular basis to ensure that entry items are reversed within acceptable time frames.
Ensure availability of all service delivery channels to ensure customers are kept fully attended to and that expectations are met.
Supervise front office and Back-office operations to ensure quick turnaround time on service delivery.
Manage efficient, timely and accurate processing of customer enquiries and complaints.
Cross-sell the Bank’s products and services.
Ensure general maintenance of equipment and furniture at Branch level.

Academic Qualifications:

Bachelor’s degree in a Business-related field from a recognized institution.
CPA (K), ACCA or its equivalent.
Member of Associate of Kenya Institute of Bankers (AKIB) or its equivalent professional body.

Work Experience:

At least 5 years relevant experience.
Excellent communication and interpersonal skills.
Excellent problem solving and decision-making skills.
Excellent change management and people management skills.

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Associate, Teller (ABC, Bomet, Garissa, Green span, Karatina, Kiambu, Lamu & Machakos Branch) at I&M Bank

Kenya Operations – Nairobi, NAIROBI

Job Purpose:

The position is responsible for processing cash receipts, cash payments, cheque receipts and VAT payments as well as prepaid and multi-currency cards, credit cards and in-house cheques accurately to achieve good customer service, quick transaction turnaround time while offering the best service, mitigating the risks such as cash shortages and adhering to standard operating procedures.

Key Responsibilities:

Process customer transactions.
Process in-house cheques.
Receive outward cheques, VAT and PAYE payments.
Process card payments such as Prepaid, Multi-currency and Narada Card.
Carry out daily call backs and filing.
Cross- sell the Bank’s products.
Handle customer enquiries.
Balance cash daily in the till with the system and observe intra – day and end of day cash limits.

Academic Qualifications:

Bachelor’s degree in a Business-related course from a recognized institution.
Part completion of CPA (K), ACCA or its equivalent.

Work Experience.

At least one-year relevant experience.

Skills & Attributes

Excellent communication and interpersonal skills.
Strong planning and organization skills.
Ability to work within a team.

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Senior Associate -ICT Governance at I&M Bank

PURPOSE:

This role will drive operationalization of controls in the IT environment to improve the Risk Posture, mainly through the evaluation of effectiveness and compliance of the organization’s IT systems and processes.

PRIMARY RESPONSIBILITIES:

Review and update the IT Governance, Risk & Compliance policies and procedures.
Plan and execute Internal Control self-assessments focusing on risk management practices and regulatory requirements.
Collaborate with various teams to gather information, document findings, and follow up on the implementation of recommended controls.
Provide support to IT teams in implementing governance processes and addressing compliance requirements.
Identify and report on risks, providing recommendations for improvements for management reviews.
Take on the role of the risk champion of the department.
Drive initiatives aimed at improving processes and alignment between Risk, Compliance, Internal Control, and Technology teams.
Collaborate with various stakeholders to assess risks, monitor compliance with access policies.
Collaborate with stakeholders across the organization to ensure that IT initiatives adhere to governance standards, support strategic goals and deliver value
Assist in the Management of the IT policies, procedures and processes lifecycle, including testing, attestation, awareness, and enforcement.
Stay up to date on changes to regulatory requirements and industry standards and adapt IT governance policies and procedures accordingly.
Support all governance-mandated responsibilities, including audits, training, development of policies, and business continuity plans.
Support the enforcement of the change management policy, ensuring the risk and impact analysis are reviewed and properly documented.
Ensure all Policies and guidelines are well articulated and socialized to all ICT Team Members.

Essential Knowledge

Practical experience in working in Governance of Enterprise ICT.
Excellent relationship management skills with stakeholders, colleagues and users in pursuit of delivering high quality services whilst maintaining policy adherence.
Strong analytical skills, and able to make sense of complex and logical problems quickly.
Ability to analyse a range of information sources and to resolve potentially conflicting information and viewpoints to achieve an agreed outcome.
Flexible approach to work with a focus on delivery to deadlines and high standards.
Practical experience in service delivery environment including technical and service management exposure.

Key Critical Competencies

Business awareness;
Customer Focus
Excellent technical skills
Excellent Analytical skills
Leadership skills
Strong analytical skills and problem-solving skills;
Excellent planning skills;
High personal standards and goal-oriented;

Qualifications:

Bachelor’s degree in computer science, Information Technology, or related field required
At least 3+ years’ experience working in IT Governance.
Certifications as well as intermediate working knowledge of COBIT and ITIL v4.
CGEIT Certification | Certified in Governance of Enterprise IT-ISACA is an added advantage

Your application should reach us as soon as possible but not later than 15th February 2026.

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Manager, Assurance at I&M Bank

Job Purpose:

The holder is responsible for giving independent assurance on Governance, Risk Management and Control Processes for Banking and Non-banking subsidiaries in I&M Group, reporting to the Assistant General Manager Audit Quality Assurance Group Audit.

Key Responsibilities:

Compile the annual audit plan for each entity for approval by the board audit committees.
Undertake audits assignments from planning to reporting within the agreed timelines and communicate the audit results to the Board Audit Committees during quarterly meetings.
Tracking of audit corrective actions in accordance with the internal audit framework.
Collaborating with audit clients and various audit stakeholders to manage expectations and add value.
Undertake special audit assignments as and when required by the board and other stakeholders.
Attending Management Risk Committees for respective companies.
Support the execution of banking subsidiaries audit plans as and when requested.

Internal Auditing Competencies:

Integrates the Global Internal Audit Standards into audit engagements to ensure conformance with mandatory requirements and leading practices.
Assists with efforts to strengthen governance, management, and engagement performance processes within the internal audit function.
Uses Global Guidance to inform engagement planning and performance, ensuring alignment with leading practices.
Professional Communications – Excellent verbal and written skills for reporting findings and communicating with stakeholders.
Apply ethical principles in audit work, ensuring impartiality and adherence to professional responsibilities.
Identifies potential ethical conflicts and follows established protocols for disclosure and resolution.
Upholds confidentiality in handling sensitive information and understands the legal and regulatory implications of ethical breaches.

Professional Competences:

Independently leads audit engagements, ensuring alignment with organizational objectives and engagement risk assessments.
Engages with the board and senior management, effectively articulating risk insights and recommendations.
Communicates engagement objectives and scope in a structured and professional manner, adapting the content and format for different audiences.
Engage with management to schedule meetings with key personnel and draft agendas that enable efficient, effective discussions.
Applies active listening and negotiation techniques to manage conflicts constructively during audit engagements.
Effectively persuades management to reach agreement on the engagement’s risk assessment, objectives, scope, evaluation criteria, and work program.
Resolves conflicts by emphasizing agreement on verified data and negotiating effectively to align with organizational objectives, while maintaining objectivity.

Governance and Risk Management Competencies:

Evaluates governance structures and processes and their alignment with organizational objectives and regulatory requirements.
Assesses the effectiveness of board oversight, management accountability, and ethical governance practices.
Identifies governance-related risks and suggests improvements to governance policies and reporting.
Advises the board and senior management on governance enhancements to improve strategic decision-making and stakeholder trust.
Assesses risks related to strategy implementation, including resource allocation and external market factors.
Identifies gaps between targets for strategic initiatives and operational performance and discusses possible root causes with management.

Operational Area Competencies:

Independently leads audits of governance, risk management, and controls over accounting processes, using data analysis and sample-based audit techniques.
Independently conduct audits of controls over financial statement reporting processes, assessing adherence to IFRS, and organizational policies.
Provides recommendations for improving the effectiveness and efficiency of accounting and financial reporting processes.
Provides recommendations for enhancing HR governance, risk management, and control processes.
Evaluates IT governance, risk management, and control processes for compliance with policies and alignment with external frameworks.
Independently conducts or leads audits of risk management structures, reporting mechanisms, and responses.
Provides recommendations for enhancing risk management maturity and integrating ERM processes into organizational decision-making.
Evaluates the impact of organizational culture on ERM maturity and stakeholder engagement in risk management practices.

Academic Qualifications:

Bachelor’s degree in finance, Accounting or any other related course.

Professional Qualifications / Membership to professional bodies:

Mandatory:

Certified Public Accountant (CPA).
Certified Information Systems Auditor (CISA).

Recommended:

CIA qualifications will be an added advantage.

Work Experience Required:

Over six (6) years in a similar role in a similar sized organization.

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Associate, Operational Risk Management at I&M Bank

Associate, Operational Risk Management

Risk & Compliance – Nairobi, Nairobi

Job purpose:

The primary purpose of this role is to assist in implementing a comprehensive operational risk management framework.

The role holder will play a crucial part in identifying, measuring, mitigating, monitoring, and reporting risks across various business units within the bank.

You will also perform independent reviews and control validation tests to assess controls’ adequacy, ascertain compliance with the bank’s policies, procedures, and adherence to regulatory requirements, and highlight exceptions or violations.

Key Responsibilities:
Implement an Operational Risk Management Framework:

Support the Implementation of an Operational Risk Management Framework that is consistent with the Group Enterprise Risk Management Framework (policies and procedures).
Support the implementation of Operational Risk Management digital (Automation) and automation strategy.

Governance:
Policies and Procedures:

Participate in the annual review of risk procedures in liaison with the Assistant, Manager Risk and Compliance, and Manager, Enterprise risk.
Participate in the review of business procedures/processes to identify areas of potential improvement or weakness in risk management controls.
Follow up on unit procedure reviews with unit risk champions.

Unit Operational Risk and Compliance Committee:

Support and participate in the Unit Operational risk and Compliance committees for business units across the bank with the respective risk champions.
Support the Operational Risk Department with the collation of all UORCCO meeting Packs across the departments for record-keeping purposes and follow up on open action plans.

Reporting:

Support the preparation of reports for Management and the Board through the collation of data required for the same.

Risk & Control Self-Assessment Register (RCSA):

Coordinating the implementation of the Risk & Control Self-Assessment (RCSA) framework across the various Business and Support units.
Participate In the embedment of all new and emerging operational and financial risks into units’ risk registers.
Support in the Maintenance of the banks’ Risks and Controls Library by ensuring all new risks or controls across the bank are maintained in the risk library.
Review & follow up on the unit’s quarterly Risk and control self-assessments to identify top risks, control gaps, issues raised, and track for closure.
Identify thematic risks across units, escalate to respective stakeholders, recommend mitigating controls, and follow up to ensure closure.

Key Risk Indicators (KRI):

Participate in the designing of the Bank’s Key Risk Indicators framework (KRIs).
Responsible for the Maintenance of the bank KRI Library by ensuring all KRIs identified are maintained in the KRI library.
Review Key Risk Indicators (KRI) reports from respective units and report any outside approved tolerance limits i.e. exceptions for follow-up and action planning.
Participate and support the risk owners to define key risk metrics for operational risk within the Business and Support functions.

Incident Reporting and Loss Data Management:

Support the Implementation of the incident management and loss data reporting framework.
Follow up, track, and analyze risk incidences across the business units to ensure proper identification of root cause and follow up on the implementation of comprehensive action plans/measures to close loopholes by respective business units.
Monitor the Operational Loss Database to monitor operational losses and their respective root causes while Reconciling the Loss data report against the incident report to ensure completeness and comprehensive loss reporting.
Participate in the validation of reported operational incidences and exceptions, perform root cause analysis, and recommend opportunities for improvement of the process/system.

Control Testing/Assessment:

Participate in developing Control testing checklists in Business units as per control Testing procedure.
Actively participate in carrying out independent Control testing at Business units, to ensure that policies and procedures are effectively implemented, discuss the test results with the business teams, and follow up on closures of the action plans.
Follow up with business units to update risk registers accordingly after control testing findings to reflect the unit’s control environment.
Through the process, identify control gaps, debrief the business units, and agree on action plans to close the gaps.
Assisting in following up for closure/management of Key Risk matters arising from the Control Testing exercise across the Bank.

Training and Awareness:

Assisting in the preparation of Operational Risk training modules for the bank employees.
Raise awareness and provide training for bank employees on Operational risk policies and procedures.
Raise awareness by championing the same through newsletters, and direct email communication to the business risk champions.

Audit:

Participate in the review of all Internal reports to extract relevant risk & control information for use in reporting and remediation.
Follow up with units on the resolution of all associated Internal Audit recommendations post-audit issues.

New Product Development and Project Assessment:

Assist and provide guidance role on Operational Risk matters in products, projects, or new developments.
Participate in carrying out Risk assessments for project change initiatives and process reviews.

Academic Qualifications:

Bachelor’s degree in a Business-related field from a recognized institution.

Professional Qualifications / Membership to professional bodies/ Publication:

CPA (K), CIA, CSIA, FRM, GARP, PRMIA, or CFA certification.

Work Experience Required:

At least a year (1) of relevant experience in a similar sized organization.

Competencies:

Planning & Organizational skills.
Analytical skills and attention to detail.
Strong oral and written communication skills.
Interpersonal skills to manage stakeholders at all levels.
Ethics and integrity.
Excellent judgment and analytical abilities and impeccable integrity.
Strong commercial awareness and an ability to connect to business goals.

If you believe you meet the above requirements log onto our www.imbankgroup.com/ke and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 6th February 2026.

Read More & Apply

Manager, Information Systems Audit at I&M Bank

Manager, Information Systems Audit

Internal audit – Nairobi, Nairobi

Job Purpose:

The role holder is responsible for delivering the annual Information Systems (IS) audit plan, with a focus on integrity, confidentiality, and availability of information. This includes evaluating the effectiveness of security controls and ensuring compliance with both internal policies and external regulatory requirements.

The role also ensures adequate assurance coverage of IS-related risks across the bank’s entire technology infrastructure, in alignment with Governance, Risk, and Compliance (GRC) frameworks. The role holder also advises the Deputy General Manager, Internal Audit, on audit coverage, emerging risk trends, and the maturity of control environments.

Key Responsibilities:

Provide input to the Deputy General Manager, Internal Audit, in preparing the annual audit plan for approval by the BAC. This is through review of prior audit reports, incidents within the consulting areas, financial performance, risk areas in projects, products, strategy, and areas specially requested by process owners.
Review work done by the team in planning, such as document review, prior reports, data analysis, walkthroughs, risk assessments, and all related planning items.
Review the audit planning memo for target assignments to determine that all relevant planning bases have been covered as per the audit planning manual.
Prepare an audit planning memorandum and obtain agreement from the Deputy General Manager, Internal Audit, on the audit objectives, audit methodology, and scope of work, and key risk areas for review on each assignment.
Evaluate audit tests prepared and ensure they address identified risks and will achieve the desired audit objectives. Continuously monitor the tests for efficiency and effectiveness.
Perform quality assurance to ensure that all evidence and working papers meet the standards required to support audit findings, root causes, risks, recommendations, and conclusions.
Monitor the audit progress and timescale per the planning memo. Assess with the team, areas of improvement on the effectiveness and efficiency of the audit procedures.
Lead / Conduct special audits, including reviews of functions undergoing significant change, and draft suitable audit reports.
Ensure that key weaknesses and existing or potential risks are highlighted and well-presented before final report approval and issuance.
Engage audit clients to establish correct root causes and establish relevant management actions.
Present IS audit findings and assurance reports to relevant stakeholders, coordinate post-audit surveys, and support special audits involving information systems.
Lead the follow-up on post-exit clarifications and status of management actions.
Assess training needs in consultation with the team and with agreement with the Deputy General Manager, Internal Audit, assign appropriate learning programs.
Serve as an ongoing subject matter expert on information security controls and technologies.

Academic Qualifications:

Bachelor’s in information systems / computer science / IT / Business-related field, or equivalent.
Master’s (MBA, MSc Information Systems/ Information Security / IT/ IT-related field (added advantage).

Professional Qualifications / Membership to professional bodies/ Publication:
Professional Qualifications:

Certified Information Systems Auditor (CISA) – required.
One (1) of: CISM/ CRISC/ CGEIT /CIA /ISO/IEC 27001 Lead Auditor or Lead Implementer/ CISSP.
CIAQA / CCNA/ CPA /CEH / CHFI (added advantage).

Membership Affiliations:

Information Systems Audit and Control Association (ISACA).
Institute of Internal Auditors (IIA).

Work Experience Required:
Over Seven (7) years’ relevant experience with over a year in a management role in a similar-sized organization.
Competencies:

Planning & Organizational skills.
Analytical skills and attention to detail.
Strong oral and written communication skills.
Interpersonal skills to manage stakeholders at all levels.
Ethics and integrity.
Excellent judgment and analytical abilities, and impeccable integrity.
Strong commercial awareness and an ability to connect to business goals.
Banking Knowledge.
Strong understanding of enterprise, technology, and operational risk management.

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Senior Associate, Enterprise Fraud Risk at I&M Bank

Job Purpose:

This role will involve supporting the implementation of strategies and procedures to monitor and mitigate fraud across the enterprise, particularly focusing on the prevention, detection and investigation of fraud across all bank channels including digital, card, merchant, and alternative banking channels. The associate will work under the guidance of the Manager fraud risk management.

Key Responsibilities:

Monitor all transactions for signs of fraudulent activity, maintaining and operating fraud detection systems and tools.
Collect and analyze data related to all transactions to identify potential fraud risks and interpret data patterns and trends.
Prepare initial reports on suspicious activities for further investigation and maintain accurate records and documentation of fraud monitoring activities.
Identify and evaluate risks associated with card products, such as credit cards, debit cards, prepaid cards and ecommerce.
Analyze trends and patterns in all channels’ usage to anticipate potential risks.
Develop and update risk models to predict and manage fraud risks.
Ensure card services comply with relevant laws, regulations, and standards (e.g., PCI-DSS for card security).
Stay informed about regulatory changes and adapting risk management strategies accordingly.
Work with compliance teams to prevent money laundering and other illegal activities through card transactions.
Work collaboratively with other departments, such as IT and customer service, call centre, cards operations to gather information and enhance fraud monitoring processes.
Participate in cross-functional meetings and discussions related to fraud risk.
Adhere to fraud risk policies, procedures, and card scheme requirements.
Assist in the technical aspects of fraud detection tools, including basic troubleshooting.
Stay abreast of technological advancements in fraud detection and risk management.
Assist in the response to detected fraud incidents under the direction of Senior team members.
Develop educational materials and programs to inform customers about safe card usage and fraud prevention.
Provide support and guidance to customers affected by fraud or security breaches.

Academic Qualifications:

Bachelor’s degree in relevant fields such as Finance, Criminal Justice, or Information Technology.

Work Experience:

At least three (3) years’ experience working in risk management of a financial services/Fintech (preferred), payments or technology (growth) company.
Professional / Technical Qualifications / Diplomas:
Certified Fraud Examiner (CFE), Professional Certified Investigator (PCI) or other similar qualifications.

Key Skills & Competencies:

Demonstrated interest in fraud risk management, financial crime prevention, and payments.
Strong analytical capability with excellent attention to detail.
Understanding of banking operations is an added advantage.
Ability to learn quickly and consistently follow established processes and procedures.
Effective communication skills and a collaborative approach to teamwork.
High levels of integrity, professionalism, respect and confidentiality.
Proficiency in Information Technology, with the ability to work confidently with digital systems and tools.
Basic understanding of fraud risk management, particularly in card and merchant transactions.

Your application should reach us as soon as possible but not later than 6th February 2026.

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Senior Associate, Cash Management Sales – Transactional Banking at I&M Bank

Transactional banking – Nairobi, Nairobi

Job Purpose:

The role is responsible for enhancing Transactional Banking Revenue by identifying specific opportunities for offering cash management solutions covering collections, e-payments, liquidity management, channel services -mobile and connectivity products to customers in partnership with relationship management teams

The role-holder will be responsible to grow new to bank revenue and improve product/market penetration over the assigned portfolio of clients.

To strengthen relationships with clients by positioning extraordinary value-added products to their businesses based on their cash management solutions needs around collections, e-payments and liquidity management.

Own assigned products, manage them and the delivery of end-to-end allocated product objective including reporting financial and non-financial performance, enhancement of the products capabilities, future product strategies and oversight of risk and governance, implementation of the balance sheet strategy.

Key Responsibilities:
Business Development:

Responsible for managing and growth of Non-Funded Income (NFI), Current and Savings Account (CASA) and digital transactions and revenue.
Increase market penetration and share of wallet for assigned portfolio and identified clients through sales of Transactional Banking solutions.
Increase Banks penetration in new & existing digital products to the customer in the assigned portfolio.
Identify opportunities for new/incremental business with bank clients and work with the relevant stakeholders to turn these opportunities into revenue for the bank.
Reviewing cash management revenue lines movement and raising any income leakage noted with finance team.
Recommend products / services with a clear understanding of client need.
Ensure overall attainment of all cash management sales target in portfolio measured by closed deals.
Manage prospect qualification, customer calls/negotiation, solution presentations and solution-based proposals and implementation.
Responsible for new business growth (revenue, pipeline and balance sheet) and client servicing solutions to build long term relationships.
Develop jointly with the Relationship team a local product and sales strategy to meet objectives in line with the Transaction Banking strategy.
Review client’s ecosystem in terms of cash management, to create opportunities with their anchors-buyers-suppliers to benefit from the business chain.
Conduct a structured branch Training and RM training program.
Visit in alignment with business development strategy, pipeline conversion and new or incremental business opportunity. This can be done jointly with the segment RMs/BMs/RO’s.
Ensure an expected wallet share of the company business is maintained within the bank.
Create, manage and own a cash pipeline from initiation to revenue realization.

Implementation & Client Service:

Conduct post sales training and support. Ensure clients are utilizing the solutions immediately for revenue realization and assurance.
Consistently promote the bank’s channels and product capabilities.
Confer with implementation team to confirm solution’s capability to avoid missell.
Dealing with everyday corporate and BB need and the intricacies around those products and services to ensure seamless service delivery to the clients.
Maintain a detailed and an up-to-date knowledge of the bank’s comprehensive integrated channels capabilities and their application to client needs and use this knowledge in structuring solutions.
Frequently review client’s satisfaction with solutions provided within the quarter as an after-sales service check to strengthen relationship and contentment.
Own follow up with implementation team for all customers who need integration and/or training-based solutions in the best interest of the customer and the bank.
Adhere to agreed SLAs with clients and escalate if challenges are faced.
Support and guidance to other internal stake holders of transactional products.
Other initiatives like product promotional campaigns, training and seminars & service standard development.
Ensure fees are collected accurately.
Ensure development of a proactive customer requirement approach and creativity to develop innovative communication in order to penetrate and increase market share.

Digitization:

Migrate manual transactions done at the branch to digital channels and achieve digitization/digital transactions KPI for assigned portfolio.
Responsible for digital adoption and increase of digitally active clients in the assigned portfolio.
Drive digital channels to customers of the assigned portfolio.
Drive collections and payments integrations and meet overall target for digitally integrated customers and partnerships.
Ensure all integrations in the assigned portfolio are generating maximum revenue.

Data & Analytics:

Continually analyze and monitor digital channel utilization on portfolio and liaise with implementation teams to drive utilization for the top and bottom clients in portfolio on a quarterly basis.

Risk management:

Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML/CFT policies & procedures.

Academic Qualifications:

Bachelor’s Degree in a Social Science or related field.

Work Experience:

A minimum of 2 years’ relevant work experience.

Skills and Competencies:

Presentation skills.
Interpersonal and Communication skills.
Entrepreneurial.
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
Project Management Skills.
Proven knowledge in all Transaction Banking products.
Sound Knowledge of e-payments, collection and liquidity management platforms.
Basic knowledge of bank’s ICT platforms.
Basic knowledge on how to review balance sheets and P&L.

Assistant Manager, Debt Recovery at I&M Bank

Credit – Nairobi, Nairobi

Job Purpose:

Overall responsibility for the delivery of recovery strategies to a portfolio of Asset Finance (Hire Purchase) & other loan accounts experiencing financial distress.

Responsible for determining the objectives, strategies and actions that need to be adopted to address business-risk issues, reduce the Bank’s risk, and achieve managed exit/recovery solutions so that the bank realizes the maximum return in the shortest possible time.

Responsible for a portfolio made up of fast depreciating & highly moveable assets, thus a need to ensure prompt & speedy strategies & actions to recover debt.

Ensure that the bank does not incur losses in terms of non- performing loans under the bank’s portfolio. This is achieved through constant engagement with bank’s branches and customers whose accounts are already in the NPA category &/or regularly under Watch categories with arrears &/or excesses.

The job entails a balance between safeguarding customer relationship and the need to ensure recovery of outstanding debt with minimal delays.

Ultimately responsible for all classified non-performing accounts.

Acts as a point of contact for the Debt Recovery team in the various Credit, NPA forums to discuss specific problem cases, trends and recommend solutions or strategies that can inform future lending policies.

Key Responsibilities:
Debt Management and control:

Lead detailed negotiations with customers, sometimes in conjunction with Relationship Managers, regarding debt settlement and implementation of debt settlement proposals.
Lead proactive formulation and implementation of strategies on managed exits/recoveries.
Manage relationships with customers in a manner which, through professional communication of often uncomfortable messages manages customer satisfaction and enhances the I&M brand.
Prepare and submit necessary returns to the local regulatory authorities and Head Office on impaired debts
Ensure that the necessary approvals are obtained as per the delegated approval matrix for strategies and expenditure whenever necessary.
Prepare and submit required reports to the BCC, NPA & CRMC Committees in a timely manner and working on provisions.
Ensure data integrity & quality control of facilities is maintained.
Prepare summons instructions to external lawyers, valuers, auctioneers and other professionals to manage recovery of debts through the courts & professionals, including disposals of debtors’ assets.
Manage relationships with external service providers such as receivers, liquidators, repossesses, valuers, auctioneers, lawyers, debt collectors, etc who provide services in relation to Debt Recovery.

Risk & Control Objectives:

Process the recovery of debts whilst ensuring compliance with local legal, regulatory requirements and the bank’s internal procedures.
Ensure satisfactory Internal or External Audit Reports.
Ensure satisfactory Conformance assessments.
Ensure Impairment Management and MI Reporting is produced accurately and on time.

Academic Qualifications:
Bachelor of Commerce, Specialization in Accounting
Professional Qualifications:

Diploma in Credit Management.
CPA (preferred)
Professional Banking qualifications (e.g. ACIB)

Work Experience:

Experience in both corporate relationship management and credit risk analysis.
Experience in dealing with senior management of corporate entities.
Good knowledge of the local legal system, insolvency law and security issues, and the options available to the Bank.

Skills and Attributes:

Good credit risk skills
Effective communicator.
Excellent negotiation and influencing skills.
Good relationship management skills.
Strong commercial awareness.
Good interpretation and decision-making ability.
Strong analytical and numerical skills.
Strong communication and report writing skills.
Good knowledge of Microsoft Excel and other spreadsheet/database applications.
Strong planning, coordination and time management skills.

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Senior Manager, Financial Risk & Model Risk Management at I&M Bank Kenya

Senior Manager, Financial Risk & Model Risk Management

Risk & Compliance – Nairobi, NAIROBI

Job Purpose:

Lead Market, Liquidity, IRRBB and Balance Sheet risk frameworks, while also overseeing financial model governance, validation and performance assurance.
This role is suited for a specialist with strong quantitative skills, treasury product knowledge and a proven ability to ensure robust modelling and regulatory risk compliance, including ICAAP and ILAAP.

Key Responsibilities:

Financial Risk Governance & Implementation:

Lead and enhance Market, Liquidity and Balance Sheet Risk policies and frameworks.
Ensure effective financial risk oversight across Treasury, ALM and Risk functions.
Drive regulatory alignment with risk appetite, internal frameworks and supervisory guidelines.
Support implementation and optimization of risk systems, analytics tools and datasets.
Lead and support financial risk components in ICAAP and ILAAP preparation, documentation and annual reviews.
Participate in risk methodology upgrades, regulatory projects and Treasury system enhancements.

Financial Modelling & Model Risk Management:

Lead model development, calibration, back-testing and enhancement for Market and Liquidity Risk.
Oversee the end-to-end model lifecycle including validation and retirement decisions.
Establish model governance standards and ensure full documentation and model traceability.
Perform independent model assessments to evaluate accuracy, assumptions and limitations.
Monitor model performance, usage controls and ensure prompt remediation of model weaknesses.
Ensure adherence to model governance policies, audit expectations and regulatory model guidelines.

Risk Identification, Measurement & Quantitative Analysis:

Independently analyze and assess balance sheet structure, funding maturity gaps and interest rate sensitivities.
Model liquidity gaps, behavioral assumptions and IRRBB metrics.
Assess FX and rate volatility impacts on capital, earnings and market value.
Conduct independent valuation reviews and assess treasury P&L attribution.
Lead design and execution of stress tests, scenario analysis and risk simulations.
Provide quantitative insights to ALCO, Executive Management and Treasury stakeholders.

Risk Monitoring, Reporting & Decision Support:

Monitor daily market and liquidity exposures and evaluate early-warning signals.
Produce high-quality reports for ALCO, Executive Committees, Board and Regulators.
Track risk appetite utilization relating to liquidity, funding and market risk limits.
Enhance risk dashboards, reporting automation and visual analytics capability.
Analyse key P&L drivers and explain market movements affecting the balance sheet.
Provide forward-looking risk commentary, scenario outcomes and emerging risk insights.

Academic Qualifications:

Bachelor’s degree in finance, Mathematics, Economics, Statistics, Actuarial Science or related field.
Professional certification such as FRM, CFA, PRM, CQF is an added advantage.

Experience & Technical Skills:

7+ years’ experience in Market, Liquidity or Balance Sheet Financial Risk within banking.
Experience in ICAAP and ILAAP contributions, stress testing and supervisory reporting.
Strong modelling skills with hands-on financial model development or validation experience.
Proficiency in analytical tools such as Excel (advanced), Python, desirable.
Strong knowledge of ALM concepts, IRRBB, liquidity metrics and treasury valuation.
Excellent analytical thinking, communication and reporting ability with attention to detail.

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Associate, Talent Acquisition at I&M Bank

Associate, Talent Acquisition

Human Resources – Nairobi, Nairobi

Job Purpose:

The role holder is responsible for supporting the development and execution of the recruitment plan and management of the recruitment process in liaison with the Assistant Manager, Learning, Leadership & Talent.

Key Responsibilities:

Post job openings across various platforms to attract suitable candidates, ensuring a diverse and qualified pool.
Compile concise summaries of shortlisted candidates, highlighting relevant qualifications, experience, and skills for efficient evaluation.
Maintain a comprehensive record of recruitment activities, providing regular updates to stakeholders on progress and status.
Utilize and understand recruitment technology systems i.e. Adrenalin, Bamboo, Taleo etc.
Communicate with candidates, providing clear details about interview schedules, locations, and required documents.
Ensure timely distribution of interview packs to panelists containing essential documents like interview guides, candidate applications, and role descriptions.
Collect and consolidate feedback from interview panelists, creating comprehensive interview summaries for successful candidates and respectful rejections for others.
Draft and prepare offer letters for selected candidates, aligning terms and conditions with organizational policies.
Act as a point of contact and build influential candidate relationships during the recruitment process.
Onboarding Management: Oversee the smooth onboarding process for new hires, facilitating their integration into the company culture and operations.
Monitor and manage probationary periods and contract durations, ensuring timely follow-ups and appropriate actions.
Manage the confirmation process for employees nearing the end of their probationary period, ensuring evaluations are completed and confirmations are executed within deadlines.
Support in maintaining a database of potential candidates for future vacancies and proactively engage with passive candidates.
Utilize data and analytics to improve recruitment processes and ensure a positive candidate experience.
Support in building and maintaining a strong employer brand to attract potential candidates and enhance the company’s reputation in the job market.
Any other duties as agreed from time to time.

Academic Qualifications:

Bachelor’s degree in human resources, Law, Social Sciences, or Industrial Psychology.

Professional Qualifications / Membership to professional bodies/ Publication:

CHRP Qualification/IHRM membership will be an added advantage.

Work Experience:

Over two years of relevant experience in a similar role in a similar organization.

Competencies:

Planning & Organizational skills.
Analytical skills and attention to detail.
Strong oral and written communication skills.
Interpersonal skills to manage stakeholders at all levels.
Ethics and integrity.
Excellent judgment and analytical abilities and impeccable integrity.
Learning design and facilitation.
Strong commercial awareness and an ability to connect to business goals.
Topical and in tune with the latest Talent & L&D trends across the market.

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Business Manager to COO at I&M Bank

Business Manager to COO

COO’s Office – Nairobi, Nairobi

Job Purpose:

The Business Manager to the COO is a senior strategic support role responsible for driving execution of the COO’s priorities across the Bank.
The role ensures timely delivery of critical initiatives, tracks performance against agreed deliverables, and prepares high-quality Board and Executive Committee materials.
The job holder will act as a trusted advisor and deputy to the COO, providing insight, analysis, and coordination across multiple business units.
This role demands a highly capable professional with extensive banking sector experience, strong consulting/strategy expertise, and advanced technical skills (Microsoft Office Suite, AI tools, data analysis).

Key Responsibilities:

Strategic Support & Coordination:

Partner with the COO to execute the Bank’s strategic agenda and transformation programmes.
Track deliverables across business units, ensuring timely follow-up, risk identification, and resolution of blockers.
Provide structured briefings, talking points, and high-quality presentations for Board, Exco, and regulator engagements.
Deputize for the COO in internal and external meetings as required.

Business & Performance Management:

Develop frameworks and dashboards to monitor execution of COO priorities.
Drive cross-functional alignment, ensuring initiatives are delivered to scope, quality, and budget.
Prepare performance reviews, financial and operational analysis, and executive reports.

Process & Efficiency Enablement:

Coordinate COO Office operations including meeting preparation, follow-up, and tracking of action points.
Streamline workflows and optimize use of technology, including adoption of AI, automation, and digital productivity tools.

Stakeholder Engagement & Influence:

Serve as a key liaison between the COO and business units, enabling clear communication and alignment.
Influence outcomes across teams without direct authority by applying strong interpersonal and empathy skills.
Build trusted relationships with internal and external stakeholders (Board members, regulators, auditors, strategic partners).

Academic Qualifications:

Bachelor’s degree in business, Economics, Finance, or related field (MBA or equivalent postgraduate degree strongly preferred).

Professional Qualifications / Membership to professional bodies/ Publication:

Formal training in strategy, consulting, and finance essential.
Certification in project management desirable (e.g., PMP, Prince2, or equivalent).

Work Experience Required:

Minimum of 10 years’ experience in the banking industry, with a blend of line and project/strategy roles.
Prior experience in management consulting, corporate strategy, or transformation functions is essential.
Demonstrated track record of influencing senior stakeholders and managing cross-functional initiatives.

Competencies:

Strategic thinking, analytical ability, and strong problem-solving skills.
Exceptional oral and written communication, with ability to prepare crisp executive outputs.
High emotional intelligence, empathy, and influencing without authority.
Strong understanding of technology, systems, architecture and associated trends.
Strong organizational and execution focus with attention to detail.
Adept at leveraging digital tools, AI, and data to drive efficiency.
Deep understanding of banking operations, regulatory context, and market trends.
Expertise in Microsoft PowerPoint and Excel at an advanced level.
Exposure to AI, data analytics, and prompt engineering strongly preferred.

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Automation Engineer (Intelligent Automation) at I&M Bank

Automation Engineer (Intelligent Automation)

Job Purpose:

The Automation engineer will design, develop, deploy, and support intelligent automation solutions across the Bank, enabling operational efficiency, risk reduction, and improved customer experience.

The role will work closely with reengineering team, business units, IT, risk, and operations to translate prioritized processes into secure, scalable, and compliant automation solutions.

This role is suited to an experienced automation professional with strong hands-on RPA development capability, a code-first mindset, and exposure to regulated environments such as banking, financial services, telecoms, or insurance.

Key Responsibilities:

Automation delivery and technical execution:

Design, develop, test, deploy, and maintain end-to-end automation solutions using UiPath, Microsoft Power Automate, and Python.
Build scalable, reusable, and maintainable automation components and frameworks.
Integrate automation solutions with core banking and enterprise systems, APIs, databases, and third-party services.
Support automation deployments across development, test, UAT, and production environments using appropriate release and change controls.

Process discovery and value realization:

Collaborate with process reengineering and business teams to identify, assess, and prioritize automation opportunities.
Conduct feasibility assessments and contribute to automation sizing and ROI estimation.
Define automation success metrics and monitor post-implementation performance and benefits realization.

Governance, risk and compliance:

Design automations with strong auditability, logging, exception handling, and traceability in line with banking and regulatory requirements.
Ensure adherence to automation standards, security policies, access controls, and segregation of duties.
Support internal and external audits related to automated processes and systems.

Intelligent automation and innovation:

Integrate RPA solutions with workflow and orchestration platforms (e.g., Power Automate, n8n) where applicable.
Explore and pilot intelligent automation and AI-assisted use cases (e.g., decision support, document processing) under controlled and governed environments.
Stay current with emerging automation and AI technologies and recommend practical innovations aligned to bank strategy.

Capability building and collaboration:

Contribute to the development of automation standards, documentation, and best practices.
Mentor junior automation engineers and support the growth of internal automation capability.
Work closely with IT, Architecture, Information Security, Risk, and Operations teams to ensure solution alignment and stability.

Academic Qualifications:

Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.
Professional Qualifications / Membership to professional bodies/ Publication:
Proven hands-on experience delivering production-grade automation solutions using UiPath and/or Microsoft Power Automate.
Desirable:

UiPath Certified RPA Developer (Associate or Advanced).
Microsoft Power Automate RPA Developer Associate (PL-500).
Python certification or equivalent demonstrated experience.
Exposure to workflow tools such as n8n.
Exposure to AI or intelligent automation frameworks (e.g., LangChain).

Work Experience Required:

3–6 years’ hands-on experience in RPA and workflow automation development.
Strong experience with UiPath Studio/Orchestrator and/or Microsoft Power Automate.
Proficiency in Python scripting for automation logic, integrations, and utilities.
Experience working in banking or other regulated environments (financial services, fintech, telecoms, insurance).
Experience integrating automations using REST APIs, JSON, XML, databases, and file systems.
Exposure to core banking or payments platforms (e.g., Infosys Finacle, OpenWay Way4) is an advantage.
Familiarity with cloud and hybrid environments (e.g., Azure, AWS).
Experience working in Agile delivery environments and with DevOps or CI/CD concepts is desirable.

Competencies:

Strong understanding of RPA governance, security, exception handling, and performance optimization.
Solid grasp of operational risk, compliance, and control considerations in automation.
Strong analytical and problem-solving skills.
Excellent stakeholder engagement and communication skills.
Ability to translate business requirements into robust technical solutions.
High attention to detail and commitment to quality and stability.

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Risk & Compliance Assistant at HEVA Fund

Risk & Compliance Assistant

Submission deadline: 23rd January 2026
Applicants must be based in Kenya

Introduction

Since 2013, HEVA Fund has generated insights, rolled out investments, and innovated financial models that support the growth of the creative economy in East Africa. HEVA has directly supported over 20,000 creative practitioners and invested in hundreds of creative enterprises, contributing to sustainable livelihoods and sector-wide impact.

As HEVA continues to grow its investment and grant-making activities, the organisation remains committed to strong risk management, regulatory compliance, and donor accountability.

Role Purpose

The Risk and Compliance Assistant will support the implementation and continuous strengthening of HEVA Fund’s risk management and compliance framework. The role contributes to ensuring adherence to regulatory requirements, donor obligations, and internal policies, while supporting effective risk identification, monitoring, and mitigation across the organisation and its programmes.

Key Roles and Responsibilities

1. Risk Management & Internal Controls

Support the review, updating, and maintenance of organisational and programme-level risk registers, including identification and documentation of emerging risks.
Assist in reviewing internal controls to identify potential gaps or weaknesses and propose practical system and process improvements.
Support ongoing monitoring of operational and programmatic risks and escalate issues as appropriate.

2. Compliance & Regulatory Support

Assist in ensuring compliance with applicable laws and regulations, including but not limited to Anti-Money Laundering (AML) and Data Protection requirements.
Support compliance testing for new products, initiatives, or programme features, documenting compliance gaps and recommending corrective actions.
Assist in maintaining compliance documentation, registers, and audit trails.

3. Due Diligence & Onboarding

Support onboarding of programme participants, partners, and counterparties by applying appropriate Customer Due Diligence (CDD) measures.
Assist in conducting onboarding and ongoing due diligence reviews in line with internal policies and donor expectations.
Support transaction monitoring to help identify unusual or potentially fraudulent activities and flag them for further review.

4. Donor Compliance & Reporting

Assist in ensuring adherence to donor requirements, contractual obligations, and reporting standards.
Support documentation and record-keeping required for donor audits, reviews, and compliance checks.

5. General Support

Provide research, reporting, and administrative support to the Risk and Compliance function.
Participate in internal reviews, trainings, and process improvement initiatives related to governance, risk, and compliance.

Qualifications, Skills, and Experience

Bachelor’s degree in Law, Finance, Accounting, Audit, Risk Management, or a related field.
At least 1 year of relevant experience in risk management, compliance, audit, legal, financial services, or a related function.
Strong understanding of compliance concepts, internal controls, and risk management principles.
Familiarity with regulatory requirements such as AML and Data Protection is an added advantage.
Excellent verbal and written communication skills.
High attention to detail with the ability to document processes clearly and accurately.
Ability to work effectively in a fast-paced and evolving environment.
Proactive, flexible, and solutions-oriented approach to work.
Strong organisational and time management skills.
Demonstrated high ethical standards, integrity, and respect for confidentiality.

How to Apply

Interested candidates are invited to submit their detailed résumé to hr@hevafund.com on or before Friday, 23rd January 2026 at 1400 hrs.

Please indicate “Risk & Compliance Assistant” as the subject line of your email application.

Due to the volume of applications we receive, we will only contact candidates who are selected for further consideration. We appreciate your understanding and interest in this opportunity.

Product Support Lead at I&M Bank

Product Support Lead

Digital Business – Nairobi, Nairobi

Job Purpose:

This role is responsible for overseeing the support function for digital banking products and services, ensuring seamless customer experiences and efficient issue resolution.

The role involves managing the Product Support Officers, collaborating with cross-functional teams, and driving continuous improvement in product support processes.

The Lead will ensure that customer issues are resolved promptly and that the team is equipped with the necessary skills and tools to deliver exceptional support.

Key Responsibilities:
Financial:

Monitor and ensure cost-effective support processes that minimize operational losses.
Improve efficiency in support operations to reduce downtime and enhance revenue generation.

Customer:

Champion digital banking and determine opportunities for improving business processes through automation.
Oversee customer issue resolution for digital banking products, ensuring prompt and satisfactory outcomes.
Provide customer support for queries associated with Digital Business concerns, including but not limited to process, system, data management, and underwriting decisions.
Drive initiatives that enhance customer experience through automation and process improvements.
Ensure seamless adoption of new digital products, services, and feature enhancements.

Internal Processes:

Conduct regular sanity checks on the day-to-day operations of digital business solutions through an effective exception monitoring framework, ensuring resolution within stipulated SLAs.
Develop and implement efficient product support frameworks and escalation procedures.
Oversee transaction monitoring, reconciliation, and operational controls to minimize risks and losses, including loan disbursements, loan repayments, fee collection, and applications processed through digital channels.
Work closely with internal stakeholders and external vendors on validation of executed change processes concerning Business Policy Rules and system enhancements.
Participate in System User Acceptance Testing (UAT) and validate new products and system enhancements before deployment.

Enablers:

Lead and manage the Product Support team, ensuring high performance and adherence to SLAs.
Provide training and development programs to enhance team capabilities.
Collaborate with internal and external stakeholders, including ICT, Compliance, Legal, and external vendors, to improve support processes and system functionality.
Maintain accurate documentation and reporting on customer interactions, issue resolution, and support performance metrics.
Offer business unit support and training in all bank Digital Business Solutions.
Provide ongoing training to bank staff on new systems, products, and policy updates.

Key Responsibilities:

Overseeing the budget and resources allocated to product support functions.
Ensuring the execution of efficient and effective support processes.
Managing contractual relationships with key vendors and service providers.
Ensuring adherence to all regulatory and compliance requirements in product support operations.

Academic Qualifications:

Bachelor’s degree in a relevant field (e.g., Business, IT, Finance).
Professional Qualifications / Membership to professional bodies/ Publication
Relevant professional certifications in digital banking or IT support will be an added advantage.

Work Experience Required:

Minimum of 5 years of experience in customer support, preferably in the banking sector.
2-3 years’ experience in managing teams and driving process improvements.
Strong knowledge of digital banking products and core banking systems.

Competencies:

Leadership and team management skills.
Problem-solving and analytical thinking.
Excellent communication and stakeholder engagement abilities.
Proficiency in support ticketing systems and CRM software.
Strong time management and ability to work under pressure.
In-depth knowledge of Central bank Prudential and Risk Guidelines.

Your application should reach us as soon as possible but not later than 27th January 2026.

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Investment Advisor, Coast Region at I&M Bank

Job Purpose:

The Job holder will assist the Assistant General Manager (AGM) – Investment Advisor –Wealth Management, to enhance business growth, drive initiatives that increase client value and income for the unit.

The role will be located in Mombasa, and the role holder will be responsible for business growth within the Coastal region of Kenya.

Key Responsibilities:

Origination of advisory transactions.
Assist in the evaluation and processing of new investments for clients.
Liaising with the AGM Investment Advisor – Wealth Management and the team to ensure successful execution of client transactions.
Assist in the preparation of investment strategies, annual plans and policies.
Support in the communication of the wealth management philosophies, vision, process and delivery to team members, clients and prospective clients.
Increase the visibility of the investment process both internally to investment partners and externally to clients, prospects and centre of influence.
Develop, recommend and execute the investment objectives, risk tolerance and strategies for the client portfolio.
Oversee settlement and portfolio reporting.
Develop the Investment Policy Statement for clients and prospects.
Prepare commentaries to be distributed to clients.
Conduct and prepare due diligence reports for off-shore funds and managers for distribution internally and externally.
Coordinating teams of professionals including accountants and lawyers as necessary for target transactions.
Liaise with strategic partners in the execution of client transactions.
Oversee the development and training of the team and manage time constraints and deadlines while ensuring a high level of quality on all transactions.
Assist in any other administrative related assignments within the Company.
Perform other job – related duties or special projects as assigned.

Academic Qualifications:

Bachelor’s degree in economics, Finance or Business or related field.
Achievement of all CMA qualification requirements including the CISI exam.

Work Experience:

Minimum of 5 years’ experience in Wealth Management and or Investment Banking.
Demonstrated experience in wealth management theory, associated investment strategies and instruments and characteristics of various marketplaces.
Ability to prepare client and new business presentation material, including strong working knowledge of spreadsheet and presentation software.

Skills & Attributes:

Exceptional analytical and quantitative background.
Excellent written and verbal communication skills and solid research skills.
Ability to find and contact potential clients, with ability to build (or utilize existing) extensive network of potential clients and referral sources.
Outstanding interpersonal skills and ability to work across functions and levels of seniority.
Initiative – must be a self-starter, able to work independently with drive and motivation.
Prior experience in investment banking / wealth management and/or knowledge of the process and client expectations.

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Direct Sales Executive- Personal Banking at I&M Bank

Purpose:

The role will be responsible for selling the bank’s products, meeting customer needs, identifying leads and follow up, building relationships and interacting directly with customers throughout all phases of the sales process.

Key Responsibilities/Accountabilities

The Incumbent will report to the Team-leader Sales and will be responsible for:

Marketing and selling of banks products and services to potential customers
Contacting leads and setting up appointments to present bank products.
Assisting the clients in completing forms and submitting them for processing to the various branches.
Attending activations, door to doors and marketing activities that are organised to promote and sell I&M products.
Compiling regular sales reports specifying the number of sales made on daily, weekly, monthly sales quotas.
Efficient follow up on leads and consistent communication with customers to curb client complain and maintain customer satisfaction.
Cross selling to existing clientele

Person specifications

Diploma/Degree in a business-related field
Relevant work experience as a Sales Representative
Highly motivated and target driven with a proven track record in sales
Excellent selling, negotiation and strong communication skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback.
Ability to deliver excellent customer experience to ensure sustainable organic growth of ETB / NTB customers.

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Area Sales Manager, Personal Banking at I&M Bank

Job Purpose:

The position is responsible for managing and supervising the performance of personal banking sales staff (DSEs & Personal Bankers) to achieve the sales targets for the products assigned.

It also involves sales activity planning and implementation within assigned region/area, deployment of team, actual sales and performance reporting.

Key Responsibilities:
Sales Strategy & Execution:

In Collaboration with Head of Sales, develop and implement sales strategies to increase revenue and profitability by driving all product lines -Loans, CASA, NTBs, Banca, Credit Cards and other cross-selling products.
Work with the branches and scheme RMs to unlock sales in companies through sales activations and financial trainings.
Work with sales teams and Regional Managers to bring leads on new company signs ups.
Visiting potential and existing customers to present company offerings and build brand awareness and open business opportunities for the sales teams in the assigned region.
Plan for activations and drive the set targets.
Analyze customer trends and market opportunities to guide branch-level execution.

Team Leadership:

Lead, recruit, coach, and manage Personal Bankers and DSEs to ensure productivity and goal achievement.
Conduct regular performance reviews, provide feedback, and support individual growth.
Resolve team issues, motivate staff, and foster a high-performance sales culture.

Customer & Relationship Management:

Strengthen relationships with key customers and community partners to drive business.
Support customer acquisition, onboarding, and retention through quality service.
Drive brand visibility and customer engagement across all touchpoints.

Operational Support:

Guide branches effective onboarding, product education, and day-to-day personal banking processes.
Monitor performance at the individual and branch level; identify areas for improvement.
Conduct branch visits, review field activity, and document key findings.

Compliance & Risk Management:

Ensure all personal banking activities comply with AML, KYC, and CTF policies.
Maintain accurate records and ensure regulatory and policy adherence by the team.
Escalate risks or irregularities in line with bank procedures.

Collaboration & Reporting:

Work closely with branch leadership and central support teams (e.g., Product, Marketing, Risk) to align goals.
Report on personal banking performance, pipeline health, and key initiatives.
Share insights and best practices across the network to drive continuous improvement.

Key Competencies:

Recruitment of staff – onboarding and training of sales teams before deployment to branches.
Contract renewals – for contract staff (DSEs), he/she will provide recommendations for contract renewal/termination based on performance.
Marketing – planning activations across the region which involves obtaining approvals for costs to be incurred for transport/travel, printing of materials/merchandize.
Staff Hiring, Training and deployment – Onboarding and posting sales teams on need basis.
Taking disciplinary action – poor performance and other disciplinary issues.
Re-training – identifying areas of refresher training across all sales teams and other branch teams.
Performance monitoring –holding meetings for feedback generation with sales staff and support staff in performance improvement for those in PIP.

Academic Qualifications:

Bachelor’s degree in commerce, Marketing, Banking & Finance, Strategic Management or its equivalent from a recognized University.
Master’s degree is an added advantage.

Work Experience:
1-3 years in a similar role.
Required Skills:

Commercial acumen skills.
Strong leadership and team management skills.
Stakeholder management skills.
Excellent communication and presentation skills.
Strong interpersonal skills.
Operational excellence.

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Officer, End Points & Mobility at I&M Bank

Job Purpose:

The job holder is responsible for providing Level 1 (L1) technical, functional and timely support of Endpoints & Mobility across I&M Bank, for continuous business operations, and ensuring compliance.

Emphasis is on first stage resolution not requiring technical and functional issues in liaison with L2 Support.

Key Responsibilities:

Provide immediate Support to VIP Staff in a quick & professional manner.
Provide Level 1 (L1) support to users of Endpoint & Mobility Infrastructure as per SLA guidelines.
Proactively monitor and coordinate with vendors for issue resolution as per SLA guidelines.
Ensure deployed Endpoint & Mobility Infrastructure is fit for purpose eg. Desktop & Laptops Computing devices, ATMs, CDM’s, Branch QMS, Digital Signage & Forex Screens, Multi-Functional Printers, CCTV, Branch UPS etc.
Basic knowledge and proficiency in OEM/Vendor applications for the effecting delivery of services to the I&M Bank group eg ITIL and Monitoring applications –Manage Engine, SolarWinds, Vynamic ATM Monitoring and Security, among (KE) end user application services.
Support all ICT initiated & Business projects and related initiatives.
Support Business Continuity Planning / Disaster Recovery related activities.
Using available tools, regularly maintain the automation of inventory (hardware, software, system updates).
Preparation & automation of reports from Endpoint & Mobility vendor systems as required.
Provide technical input as a subject matter expert for new deployments of Endpoints and branch ICT services in line with the business specifications.

Academic Qualifications:

Bachelor’s degree in computer science, Information Systems, Information Technology or its equivalent from a recognized institution.
Professional Qualifications / Membership to professional bodies/ Publication.
Information Technology Infrastructure Library (ITIL).

Work Experience Required:

Over One (1) year of relevant experience in a similar organization.

Competencies:

Demonstrates a high level of curiosity, troubleshooting and timely problem-solving skills.
Demonstrate high levels of integrity.
Good communication and interpersonal skills.
Gaining/growing problem-solving and analytical abilities.
Experience in Enterprise Infrastructure and domain skills.
Experience in BFSI segment. Basic understanding of banking applications, technologies and best practices.
Ability to multi-task and work under pressure.
Excellent customer service skills able to exceed customers’ expectations.

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Assistant Manager – Scheme Loan Administration at I&M Bank

Job Summary:

We are seeking a detail-oriented and proactive professional to provide verification and administrative support to our Workplace Banking Schemes. The role will be responsible for processing monthly loan repayments, reconciling loan book balances against received payments, verifying invoices, and preparing arrears reports. The successful candidate will also ensure timely and accurate recovery uploads, while upholding compliance and safeguarding the integrity of the loan portfolio to support effective business decision-making.

Key responsibilities:

The Incumbent will report to the Workplace Banking Lead and will be responsible for:

Ensuring timely and accurate processing of monthly loan repayment schedules and funds application.
Performing real-time reconciliation of repayment schedules to identify dropped or under-booked loans, and engaging Scheme Loan Administration Officers for corrective action.
Preparing timely reports on dropped loans, establishing root causes, and escalating for recovery in collaboration with the Early Recoveries team.
Monitoring and following up on payments due from scheme companies, maintaining a monthly tracker of receipts and applications, and ensuring prompt reconciliation.
Escalating first-installment defaults to the Manager for timely intervention to caution early arrears.
Executing rollovers, restructures, and re-ages for qualifying check-off loans to prevent regression.
Overseeing Workplace Banking General Ledger (WPB GL) reconciliations to ensure accuracy and completeness.
Facilitating refunds, correction of misrouted funds, and other payments to maintain a nil balance in General Ledger suspense accounts.
Reconciling schedules for salary processing for the Government of Kenya.
Following up payments from existing customers who migrate to employers without a Memorandum of Understanding (MoU) to ensure continued remittance.
Ownership and follow through for resolution of customers who have disputed deductions and other queries relating to Scheme Loan administration.
Working closely with Workplace Banking Relationship Managers and Scheme Loan Administration Officers to ensure strong portfolio performance, with close monitoring of portfolio at risk (PAR) and non-performing assets (NPA).
Assisting in verifying invoices, booking templates, refunds, and reconciliations submitted by Scheme Loan Administration Officers.
Monitoring disbursement reports to identify loans not progressed for invoicing, ensuring timely resolution of risks arising from delayed clearance letters.
Identifying and escalating risks associated with the allocated portfolio, recommending mitigation actions to the Manager for further action.
Conducting routine checks of loan applications to detect anomalies and ensuring compliance.
Holding bi-weekly portfolio health review meetings with Relationship Managers and Scheme Loan Officers to highlight risks and recommending interventions.
Report potential and actual money laundering risks, including suspicious transactions, in line with AML policies and procedures.
Taking primary responsibility for identifying, managing, and minimizing inherent and potential risks.
Demonstrating commitment to the Bank’s Pamoja culture by fostering teamwork, supporting colleagues, and contributing to branch and Bank goals.

Qualifications and Competencies

Bachelor’s degree from a recognized institution.
Minimum of 3 years’ experience in the Banking Industry, with solid exposure to product knowledge, portfolio management, scheme loan administration, and risk management.
Strong understanding of the Banking Act and the regulatory framework governing the financial services industry.
Demonstrated ability to apply financial knowledge and analytical skills to drive business goals.
Proven capability in identifying, assessing, and mitigating potential and inherent risks.
Proficiency in banking systems and office management tools, with advanced Excel expertise and hands-on experience handling large datasets.
Commercial awareness with the ability to spot and capitalize on business opportunities.
Strong relationship-building skills, with the ability to establish and maintain effective professional networks.
High level of resilience, passion, and drive to deliver results in dynamic and challenging environments.
Excellent interpersonal skills with the ability to engage stakeholders at all levels.
Strong problem-solving and decision-making skills.
Keen attention to detail with strong analytical capabilities.
Exceptional oral and written communication skills.

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Scheme Loan Administration Officer at I&M Bank

Job Summary:

The incumbent will be responsible for providing administrative support to Workplace Banking Schemes through invoicing, reconciliations, portfolio management and early debt collection management.

Key responsibilities:

The Incumbent will report to the Workplace Banking Lead and will be responsible for:

Timely and accurate preparation of schedules for invoicing and submitting the same to scheme companies.
Following up on the invoices to employers to ensure 100% adoption.
Thorough real time reconciliation of schedules to determine dropped/under-booked loans and engaging with employers on cause or reinstatement.
Timely preparation of reports of dropped loans and determining the route cause for dropped loans with a view of taking corrective measures.
Monitoring and following up of payments due from schemes, facilitating application of the funds and subsequent reconciliation.
Maintaining a monthly tracker of loan repayment funds receipt and application.
Preparing a monthly report on invoice adoption.
Executing rollovers or restructures for qualifying Check off loans to stop further regression.
Facilitation of refunds/misrouted funds to the employer and other payments to ensure a nil balance GL suspense.
Reconciling schedules for salary processing for Government of Kenya.
Responsible for stop orders issuance for schemes as a risk control officer.
Following up on payments of existing customers who migrate to employers with no existing Memorandum of Understanding with the bank for continued remittance.
Ownership and follow through for resolution of customers who have disputed deductions.
Maintaining excellent Relationships to with all the scheme companies.
In liaison with WPB RM, ensure good performance of allocated portfolio in terms on Portfolio at Risk and Non-Performing Loans.
Monitoring of allocated portfolio to curb and cure any arrears and early vintages in good time.
Identify and document any risk associated with allocated portfolio and raise concerns with the team leader with a view of mitigating the risk.
Responsible for reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies & procedures.
Takes primary responsibility for managing and minimizing the inherent and potential Risks
Embracing a culture of Pamoja, support for each other and commitment to the branch and the Bank goals and aspirations

Qualifications and Competencies

Bachelor’s degree from a recognized institution
Minimum of 1 years working experience in the Banking Industry; with relevant experience in portfolio management, scheme loan administration duties and risk management.
Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
Able to apply financial knowledge and skills to achieve business goals.
Able to identify and minimize potential and inherent risks.
Proficient in the use of Banking and office management systems, Advanced excel knowledge a must with demonstrated experience in dealing with large data.
Focused and able to spot business opportunities
Building networks and maintaining strong relationships
Has passion and drive to achieve results under difficult circumstances.
Strong interpersonal skills to manage stakeholders at all levels
Good problem-solving skills.
Analytical skills and attention to detail
Strong oral and written communication skills

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Lead Application Security & Red Team Operations at I&M Bank

The role requires a strategic, hands-on cyber leader with deep expertise in threat emulation, vulnerability exploitation, and adversary simulation, as well as the ability to partner closely with other security and technology teams to strengthen the Group’s defensive posture.

Key Responsibilities

Develop, implement, and maintain the Group’s Red Team strategy, ensuring realistic simulation of cyber threats, including advanced persistent threats (APTs), insider threats, and emerging attack vectors.
Assist with CyberSecurity Forensics.
Oversee targeted threat hunting initiatives, leveraging threat intelligence and advanced analytics to identify potential breaches and vulnerabilities.
Collaborate with the Group SOC team to translate intelligence into actionable detection and defence improvements.
Direct incident simulation and adversarial testing exercises to validate the effectiveness of security controls, processes, and incident response readiness.
Lead red team/purple team engagements to evaluate the resilience of critical assets and infrastructure.
Partner with the SOC, Technology, Risk, and Compliance teams to ensure defensive measures align with regulatory requirements, internal policies, and industry best practices.
Establish and maintain key cyber resilience metrics, reporting to executive leadership and governance forums on threat trends, testing outcomes, and operational readiness.
Select, deploy, and optimise advanced testing and adversary simulation tools and platforms to enhance operational capability.
Embed cloud security controls in CI/CD. Build, mentor, and retain a high-performing red team and application security workforce capable of countering evolving and sophisticated threats.

Job Specifications

Academic Qualifications

Bachelor’s Degree in IT, Technology, Cyber Security, or a related field – mandatory
Master’s Degree in Cyber Security, Information Assurance or a related field – desirable

Professional Qualifications / Membership to professional bodies/ Publication

Offensive Security Certifications
Certified Red Team Certifications
Certified Secure Software Lifecycle Proffessional (CSSLP)
Cloud Pentester Certifications
ISO/IEC 27001 Lead Implementer/Auditor
Membership in recognised cyber security professional associations (e.g., ISACA, SANS, ISC2)

Work Experience Required

10+ years of progressive experience in cyber security, with at least 5 years in a senior leadership role focused on Red Teaming, threat hunting, and adversary simulation within the financial services sector.
Proven track record in planning and executing complex red team and penetration testing engagements against advanced threat actors.
Hands-on expertise in exploitation techniques, attack path development, and evasion tactics.
Strong background in vulnerability assessment, adversarial emulation frameworks (e.g., MITRE ATT&CK, CALDERA, C2 frameworks), and purple teaming.
Demonstrated experience in integrating threat intelligence into testing and defence strategies.
Familiarity with banking regulations, data protection laws, and industry cyber security standards (e.g., NIST, ISO 27001).

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DevSecOps Specialist at I&M Bank

Key Responsibilities

Integrate security controls into CI/CD pipelines (SAST, DAST, SCA, container scans, IaC security).
Collaborate with developers to implement the Bank’s secure coding standards and security minimum baseline requirements.
Apply security best practices to cloud-native applications and containerized environments.
Conduct cloud security posture reviews and integrate automated compliance checks into build pipelines.
Ensure secrets management, identity, and zero-trust principles are applied within DevOps pipelines.
Support red team and penetration testing activities by fixing identified vulnerabilities and integrating findings into pipelines.
Conduct targeted manual application security testing.
Provide technical remediation guidance to developers and DevOps teams.
Provide training and awareness to developers on secure coding, CI/CD security, and threat modeling.
Contribute to cross-team incident response efforts for application-related vulnerabilities.
Collaborate with the Group SOC team to translate intelligence into actionable detection and defence improvements.
Partner with the SOC, Technology, Risk, and Compliance teams to ensure defensive measures align with regulatory requirements, internal policies, and industry best practices.
Ensure pipelines meet compliance requirements i.e., NIST CSF & ISO 27001

Job Specifications

Academic Qualifications

Bachelor’s Degree in IT, Technology, Cyber Security, or a related field – mandatory

Professional Qualifications / Membership to professional bodies/ Publication

Microsoft Certified: Azure Security Engineer Associate (AZ-500)
Offensive Security Certifications
AWS Certified Security – Specialty
Certified Red Team Certifications
Certified Secure Software Lifecycle Proffessional (CSSLP)
Cloud Pentester Certifications
Membership in recognised cyber security professional associations
ISO/IEC 27001 Lead Implementer/Auditor

Work Experience Required

5-7 years of progressive experience in cyber security.
Proven track record in planning and executing complex red team and penetration testing engagements against advanced threat actors.
Hands-on expertise in exploitation techniques, attack path development, and evasion tactics.
Strong background in vulnerability assessment, adversarial emulation frameworks (e.g., MITRE ATT&CK, CALDERA, C2 frameworks), and purple teaming.
Demonstrated experience in integrating threat intelligence into testing and defence strategies.

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Direct Sales Executives at I&M Bank

Key Responsibilities/Accountabilities

The Incumbent will report to the Team-leader Sales and will be responsible for:
Marketing and selling of banks products and services to potential customers
Contacting leads and setting up appointments to present bank products.
Assisting the clients in completing forms and submitting them for processing to the various branches.
Attending activations, door to doors and marketing activities that are organised to promote and sell I&M products.
Compiling regular sales reports specifying the number of sales made on daily, weekly, monthly sales quotas.
Efficient follow up on leads and consistent communication with customers to curb client complain and maintain customer satisfaction.
Cross selling to existing clientele

Person specifications

Diploma/Degree in a business-related field
Relevant work experience as a Sales Representative
Highly motivated and target driven with a proven track record in sales
Excellent selling, negotiation and strong communication skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback.
Ability to deliver excellent customer experience to ensure sustainable organic growth of ETB / NTB customers.

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Investment Advisor at I&M Bank

KEY RESPONSIBILITIES:

Origination of advisory transactions.
Assist in the evaluation and processing of new investments for clients.
Liaising with the AGM Investment Advisor – Wealth Management and the team to ensure successful execution of client transactions.
Assist in the preparation of investment strategies, annual plans and policies.
Support in the communication of the wealth management philosophies, vision, process and delivery to team members, clients and prospective clients.
Increase the visibility of the investment process both internally to investment partners and externally to clients, prospects and centre of influence.
Develop, recommend and execute the investment objectives, risk tolerance and strategies for the client portfolio.
Oversee settlement and portfolio reporting.
Develop the Investment Policy Statement for clients and prospects.
Prepare commentaries to be distributed to clients.
Conduct and prepare due diligence reports for off-shore funds and managers for distribution internally and externally.
Coordinating teams of professionals including accountants and lawyers as necessary for target transactions.
Liaise with strategic partners in the execution of client transactions.
Oversee the development and training of the team and manage time constraints and deadlines while ensuring a high level of quality on all transactions.
Assist in any other administrative related assignments within the Company.
Perform other job – related duties or special projects as assigned.

BASIC QUALIFICATIONS:

Bachelors’ degree in Economics, Finance or Business or related field
Achievement of all CMA qualification requirements including the CISI exam requirements.
Minimum of 5 years’ experience in Wealth Management and or Investment Banking.
Demonstrated experience in wealth management theory, associated investment strategies and instruments and characteristics of various marketplaces.
Ability to prepare client and new business presentation material, including strong working knowledge of spreadsheet and presentation software.

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Assistant Manager – Company Secretarial & Governance at I&M Bank

Key Responsibilities:

Company Secretarial Support:

Assist in coordinating and organizing Board and Committee meetings, including scheduling, draft agenda preparation, preparation of board packs, and follow-up post meeting actions
Management of action items after each meeting and monthly follow up
Maintain statutory registers, corporate records, and databases for all group entities.
Prepare draft board resolutions as required for circulation for approval.
Assist in the general meeting management for various entities

Governance and Compliance:

Quarterly reporting on compliance with corporate governance laws and internal policies for regulated entities
Assist with compliance reporting and disclosures required by stakeholders and regulators.
Conduct research and analysis on evolving laws, Bills, and regulations securities regulations, and governance trends.
Governance Audit and Legal & Compliance Audits coordination and follow up on recommendations and action

Stakeholder Coordination:

Liaise with internal departments, auditors, external legal advisors, partners and assist with due diligence requests.
Support projects that require input from Company Secretary office
Assist with shareholder engagement, and ethical framework reporting.

Documentation and Reporting:

Prepare draft annual CMA reporting submissions, Corporate Governance statements, Directors’ remuneration report, and manage documentation related to corporate actions, director appointments/resignations, and changes to company structure.
Support the drafting and submission of annual reports, board evaluations, and related disclosures.
Maintain accurate updated records for Directors for all entities supported including
Maintain up to date Training and Conflicts registers

Skills and Qualifications:

Qualified practicing Company Secretary (CS) with a professional certification in company secretarial; LLB or additional governance certifications preferred.
3–5 years of relevant experience in a corporate secretarial or governance function, experience in the banking sector is preferred
Strong knowledge of Companies Act, CMA regulations, CBK Prudential Guideline on Corporate Governance and other relevant statutory frameworks.

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AML Analyst at I&M Bank

Job Purpose

The Anti-Money Laundering Compliance Analyst is responsible for performing CIP, KYC, and AML compliance functions. Such functions include the efficient gathering and review of new high-risk customer information, as well as monitoring financial transactions for existing customers to identify suspicious activities. The AML Compliance Analyst also analyses information received from correspondent banks and addresses AML economic sanctions-related alerts and assists in compiling regulatory reports.

Key Responsibilities

Sanction screening and Enhance Due Diligence

Review of KYC for new high-risk customers.
Carrying out EDD on existing high-risk customers such as PEPs, motor vehicle dealers, and Forex Bureaus.
Carry out sanction screening on escalated cases on vendors, UBOs, and customers.
Review suspected sanction matches on transaction activities and or customers.

Transaction monitoring

Conduct detailed Investigations and assessments on alerts relating to potential money laundering risks.
Ensure efficient identification and monitoring of activities and transactions considered suspicious
Ensure timely and efficient reporting of transactions considered suspicious
Daily assessment of SWIFT and AML reports relating to potential suspicious activity
Collect and review documentary proof of transactions above USD 10k and build and maintain case files for transactions deemed suspicious.

Regulatory reporting and request, record keeping, management reporting

Assist in the preparation of periodic regulatory returns- CMA, FRC, and CBK returns.
Assist in ad hoc regulatory requests.
Ensure proper record-keeping of data collected and analyzed, all the EDD reports conducted, and suspicious transactions reported.
Support preparation of reports for management, board, and regulator.
Prepare and submit periodic regulatory returns (CBK AML data collections, compliance returns, and CMA returns).

Training

Assisting in the preparation of AML /CTF training modules for the bank employees.
Raise awareness and provide training for bank employees on AML and CFT policies.
Raise AML and CTF awareness by championing the same through newsletters, and direct email communication to the relationship management team.

Business advisory and Corresponding banking support

Assist with addressing queries from correspondent banks relating to AML compliance.
Stay current with money laundering and terrorist financing behaviours, issues, policies, regulations, criminal typologies, industry best practices, and developing trends to provide Business advisory on KYC, AML, sanctions, and adverse media and providing guidance in dealing with high-risk accounts.
Money Laundering and Terrorism Financing Risk Assessment
Perform annual risk assessment on the bank’s products, customers, and channels.
Assist in testing and providing advice on AML risk on various bank projects.

Job Specifications

Academic Qualifications

Bachelor’s degree in Finance or related field
Professional Qualifications / Membership to professional bodies/ Publication
Association of Certified Anti-Money Laundering Specialists (ACAMS), Association of Certified Financial Crime Specialists (ACFCS) or any AML/Compliance certification.

Work Experience Required

4 to 6 years’ overall experience in the role

Competencies:

Interpersonal skills.
Communication skills.
Analytical skills.
Technical skills in AML, data mining and compliance.
Report writing skills.
Good understanding of AML\CFT regulatory policies with the ability to apply regulatory concepts in daily functions.
Research skills for enhanced due diligence on high-risk customers.
Exercise high level of discretion and confidentiality due to the sensitive nature of the scope of work.

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