Senior Internal Auditor Information Systems at Kenya Trade Network Agency (KenTrade)
Job Description
Purpose for the Job
To provide independent assurance, consulting and advisory
function to the Board and management of KenTrade meant to add value through the
systematic evaluation of the organizations processes and operations to assure
the effectiveness and efficiency of compliance, internal control, risk
management and governance processes.
Duties and Responsibilities
- Assess
all areas of the Agency to develop a risk-based annual work plan, for
review by the manager internal audit. The plan includes audit activities,
risk assessment, risk management coordination, quality management and
compliance reviews.
- Conduct
assigned audits (regulatory, compliance or operational review/audits) as
per the approved internal audit work plan to ensure effectiveness and
efficiency of operations, compliance with relevant laws, policies,
procedures and best practice.
- Perform
audits of information systems controls including system development life
cycle & standards, programming controls, cybersecurity, backup and
disaster recovery system, information security, data integrity, database
administration, business continuity and end user control and system
maintenance.
- Review
compliance with regulations, instructions and procedures in implementation
of ICT systems.
- Conduct
regular internal control assessments of the Agency’s Information Systems
and ICT Infrastructure.
- Identify
the level of conformance with established rules, regulations policies and
procedures and recommend suitability of internal control design and areas
for improvement.
- Conduct
audits of revenue and expenditure from time to time to ensure that
controls to safeguard them are maintained at all times.
- Prepare
audit working papers to ensure that adequate documentation exists to
support the completed audits and conclusions as per the Global Internal
Audit Standards.
- Effectively
test and document the results of audit carried out ensuring that
conclusions, findings and recommendations are properly supported.
- Prepare
and present written and oral reports and other technical information in a
pertinent, concise, and accurate manner for distribution to management.
- Conduct
operational, compliance, financial and special audits, as assigned.
- Follow
up, monitor & validate implementation of audit recommendations to
ensure that management has taken corrective action(s).
- Prepare
draft audit committee board papers, reports and minutes.
Minimum Academic, Professional Qualifications and
Experience
- At
least three (3) years’ experience in information systems auditing.
- A
bachelor’s degree in finance, Accounting, Information Systems or any other
relevant degree or its equivalent from a recognized Institution.
- Certification
in Information Systems Audit.
- Membership
with the Information Systems Audit & Control Association (ISACA) and
in good standing.
- Certified
Public Accountant of Kenya CPA(K) will be an added advantage.
- Membership
to the Institute of Internal Auditors in Good Standing (IIA) or Membership
with the Institute of Certified Public Accountants of Kenya (ICPAK) in
Good Standing will be an added advantage.
- Management/Supervisory
course lasting not less than two (2) weeks from a recognized institution.
- Meets
provision of chapter six of the Constitution.
Apply: JOB
DESCRIPTION_JULY 2026
System Administrator at Kenya Trade Network Agency (KenTrade)
Job Description
Purpose for the Job
The Systems Administrator will be responsible for ensuring
the smooth operation of IT services and performance of the organization’s
Systems.
Duties and Responsibilities
- Manage
and maintain enterprise servers, networks, and storage solutions.
- Implement
and enforce system policies and best practices.
- Perform
system updates, backups, and disaster recovery planning.
- Provide
technical support and troubleshooting IT-related issues.
- Monitor
system performance and ensure high availability.
- Collaborate
with internal teams to enhance IT infrastructure and system efficiency.
- Ensure
compliance with IT policies and regulatory requirements.
- Manage
user accounts, access controls, and system permissions.
- Coordinate
with vendors and service providers for IT-related procurements and
support.
- Document
system configurations, procedures, and troubleshooting steps.
- Any
other duties assigned by the supervisor related to the role.
Minimum Academic, Professional Qualifications and
Experience
- At
least three (3) years of relevant experience in system administration.
- Bachelor’s
degree in computer science, Information Technology, or a related field.
- Proficiency
in Windows and Linux server Operating Systems
- Experience
with cloud platforms, virtualization, and network administration.
- Strong
knowledge of Systems security best practices.
- Professional
certifications -Microsoft Certified Azure Administrator or Red Hat
Certified System Administrator (RHCSA) or Equivalent
- Meets
provision of chapter six of the Constitution
How to Apply
Qualified and interested candidates are requested to submit
their application letter, curriculum vitae (that contains details of
qualifications, work experience, email and telephone contacts including names,
telephone and email contacts of three (3) referees who must be familiar with
the candidates’ previous work experience) and copies of all certificates &
relevant testimonials.
Successful candidates shall be required to obtain and submit
valid copies of the following documents before an offer is made.
- Certificate
of Good Conduct from the Directorate of Criminal investigations (CID)
- Clearance
Certificate from the Higher Education Loans Board (HELB)
- Tax
Compliance Certificate from Kenya Revenue Authority (KRA)
- Clearance
form from the Ethics & Anti-corruption Authority (EACC)
- Clearance
certificate from a recognized Credit Reference Bureau (CRB)
From there, you will be directed to the e-recruitment portal
where you can:
- Create
a user account
- Create
your profile – Edit your profile if you already have an account.
The information on the profile is split into tabs that the
user must fill out before submitting a job application which includes the
following:
- Biodata
– General information about the applicant
- Academic
qualifications – attach certificates
- Professional
qualifications – attach certificates
- Employment
history – Record of previous employers
- Referees
- Attach
application letter, CV
- Input
current and expected salary
- Submit
application
- Click
My Applications to check or confirm if your application has been
successfully submitted.
All applications must be received not later than 5.00p.m
on 4th August 2026. Only applications received through the recruitment
portal will be considered. Applications letters should be addressed to:
The Chief Executive Officer
Kenya Trade Network Agency
P O Box 36943 – 00200
NAIROBI
Interested and qualified? Go to Kenya Trade
Network Agency (KenTrade) on forms.cloud.microsoft to apply
Infrastructure Engineer at Kenya Trade Network Agency (KenTrade)
Job Description
Purpose of the job
The main purpose is to support the implementation,
maintenance, monitoring, and securing of the organization’s ICT infrastructure,
ensuring the availability, reliability, and optimal performance of Power
systems, Data centers, networks, servers, cloud services, and related systems
while supporting business operations and digital transformation initiatives.
Duties and Responsibilities
- Design,
set up and configure complex switching environments, wireless networks
(that support secured access and the ability to support voice and video
applications) and Firewalls, VPN Concentrators and security appliances for
access to vital mission critical applications
- Maintain
network security through proper configuration of VPN and Firewalls
- Maintain
the LAN and its associated components (switches, structured cabling, power
provisioning, etc.) and both the wired and the wireless network inclusive
of performance, security, throughput and upgrades
- Implement
multi-user environments, including IP address schemes, DNS, WINS, Ether-
Channel
- Provide
technical assistance and support to internal staff, vendors, and partner
agencies
- Develop
and implement upgrades by developing, testing, evaluating and installing
enhancements
- Create
and maintain comprehensive documentation for implemented networks
- Ensure
that all work and changes to infrastructure components are performed in
such a way as to minimize disruptions to existing ICT services
- Keep
track of KenTrade’s infrastructure assets and ensure that the
infrastructure and data is kept secure at all times
- Ensure
that technology is used, managed and supported in accordance with
KenTrade’s standards, policies and procedures
Minimum Academic, Professional Qualifications and
Experience
- Bachelor’s
degree in ICT, Computer Science, Electrical Engineering or related from a
recognized institution
- Professional
Certification – CCNA
- Knowledge
of IT interpret IT infrastructure Design, implementation and support
- Meets
provision of chapter six of the Constitution
How To Apply
Qualified and interested candidates are requested to submit
their application letter, curriculum vitae (that contains details of
qualifications, work experience, email and telephone contacts including names,
telephone and email contacts of three (3) referees who must be familiar with
the candidates’ previous work experience) and copies of all certificates &
relevant testimonials.
Successful candidates shall be required to obtain and submit
valid copies of the following documents before an offer is made.
- Certificate
of Good Conduct from the Directorate of Criminal investigations (CID)
- Clearance
Certificate from the Higher Education Loans Board (HELB)
- Tax
Compliance Certificate from Kenya Revenue Authority (KRA)
- Clearance
form from the Ethics & Anti-corruption Authority (EACC)
- Clearance
certificate from a recognized Credit Reference Bureau (CRB)
From there, you will be directed to the e-recruitment portal
where you can:
- Create
a user account
- Create
your profile – Edit your profile if you already have an account.
The information on the profile is split into tabs that the
user must fill out before submitting a job application which includes the
following:
- Biodata
– General information about the applicant
- Academic
qualifications – attach certificates
- Professional
qualifications – attach certificates
- Employment
history – Record of previous employers
- Referees
- Attach
application letter, CV
- Input
current and expected salary
- Submit
application
- Click
My Applications to check or confirm if your application has been
successfully submitted.
All applications must be received not later than 5.00p.m
on 4th August 2026. Only applications received through the recruitment
portal will be considered. Applications letters should be addressed to:
The Chief Executive Officer
Kenya Trade Network Agency
P O Box 36943 – 00200
NAIROBI
Interested and qualified? Go to Kenya Trade
Network Agency (KenTrade) on forms.cloud.microsoft to apply
Customer Service Officer at Kenya Trade Network Agency (KenTrade)
Job Description
Purpose for the Job
The primary role of the Customer Service Officer will be to
respond to a variety of customer requests concerning the Single Window System
at the various Border points. The Customer Service officer will be the first
point of contact and will attend to queries and inquiries via the telephone/
email or site visits.
Duties and Responsibilities
- Implement
a customer service policy for the organization.
- Ensure
efficient and prompt handling of all Customers’ inquiries/complaints
whether relayed by phone, letter, e-mail or in person.
- Provide
system support to KNESWS users through telephone, email or premise visits.
- Provide
training to KNESWS users on the business process and operations of the
system.
- Implement
customer-service standards; respond promptly to customer inquiries; and
resolve problems and complaints;
- Identify
customer service trends; determine system improvements and implement
desired change within agreed timelines
- Keep
detailed records of customer interactions and transactions, record details
of inquiries, comments, complaints, and of actions taken
- Determine
customer service requirements by undertaking research and analyzing
customer needs.
- Improve
customer service quality results and aid the supervisor in ensuring that
all relevant standards within the customer care section are met.
- Prepare
daily, weekly, and monthly statistical reports as appropriate.
- Create
and maintain a positive, supportive, customer oriented environment for all
the organization and non- organization clients
- Supervise
and manage all customer service assistants.
- Undertake
such other duties as may be reasonably required and which are consistent
with the level of responsibility of this job role.
Minimum Academic, Professional Qualifications and
Experience
- Bachelor’s’
Degree in a Commerce, Business Administration/ICT or related field from a
recognized institution
- Certificate
in Computer Application
- Meets
provision of chapter six of the Constitution
How to Apply
Qualified and interested candidates are requested to submit
their application letter, curriculum vitae (that contains details of
qualifications, work experience, email and telephone contacts including names,
telephone and email contacts of three (3) referees who must be familiar with
the candidates’ previous work experience) and copies of all certificates &
relevant testimonials.
Successful candidates shall be required to obtain and submit
valid copies of the following documents before an offer is made.
- Certificate
of Good Conduct from the Directorate of Criminal investigations (CID)
- Clearance
Certificate from the Higher Education Loans Board (HELB)
- Tax
Compliance Certificate from Kenya Revenue Authority (KRA)
- Clearance
form from the Ethics & Anti-corruption Authority (EACC)
- Clearance
certificate from a recognized Credit Reference Bureau (CRB)
From there, you will be directed to the e-recruitment portal
where you can:
- Create
a user account
- Create
your profile – Edit your profile if you already have an account.
The information on the profile is split into tabs that the
user must fill out before submitting a job application which includes the
following:
- Biodata
– General information about the applicant
- Academic
qualifications – attach certificates
- Professional
qualifications – attach certificates
- Employment
history – Record of previous employers
- Referees
- Attach
application letter, CV
- Input
current and expected salary
- Submit
application
- Click
My Applications to check or confirm if your application has been
successfully submitted.
All applications must be received not later than 5.00p.m
on 4th August 2026. Only applications received through the recruitment
portal will be considered. Applications letters should be addressed to:
The Chief Executive Officer
Kenya Trade Network Agency
P O Box 36943 – 00200
NAIROBI
Interested and qualified? Go to Kenya Trade
Network Agency (KenTrade) on forms.cloud.microsoft to apply
Contact Centre Assistant (2 Posts) at Kenya Trade Network Agency (KenTrade)
Job Description
Purpose for the Job
Responding to customer requests, queries and complaints
through phone calls, emails, social media, web chat and walk-ins. It involves
professional handling of customers by providing exceptional customer service in
order to fulfil the agency’s mandate.
Duties and Responsibilities
- Effective
management of inbound and outbound enquiries received through telephone
calls, e-mail, SMS;
- Ensure
that all customers’ queries are addressed according to the KenTrade
customer service charter;
- Ensure
complaints or compliments are captured in system and escalated to Subject
Matter Experts within agreed timelines;
- Prepare
operational/daily reports and forward to supervisor;
- Provide
advice and communication using “scripts” when handling customers in the
most appropriate format, demonstrating due attention to details and
professionalism;
- Adhere
to day to day running and operations of the Call Centre including set Key
Performance Indicators (KPIs);
- Ensure
adherence to systems and processes for timely and accurate reporting;
- Work
in coordination with IT and Trade Facilitation and Value Add Services team
for quicker response and resolution to customer issues;
- Undertake
such other duties as may be reasonably required and which are consistent
with the level of responsibility of this job role.
Minimum Academic, Professional Qualifications and
Experience
- Diploma
in relevant field
- Certificate
in Computer Application
- Meets
provision of chapter six of the Constitution
How to apply
Qualified and interested candidates are requested to submit
their application letter, curriculum vitae (that contains details of
qualifications, work experience, email and telephone contacts including names,
telephone and email contacts of three (3) referees who must be familiar with
the candidates’ previous work experience) and copies of all certificates &
relevant testimonials.
Successful candidates shall be required to obtain and submit
valid copies of the following documents before an offer is made.
- Certificate
of Good Conduct from the Directorate of Criminal investigations (CID)
- Clearance
Certificate from the Higher Education Loans Board (HELB)
- Tax
Compliance Certificate from Kenya Revenue Authority (KRA)
- Clearance
form from the Ethics & Anti-corruption Authority (EACC)
- Clearance
certificate from a recognized Credit Reference Bureau (CRB)
From there, you will be directed to the e-recruitment portal
where you can:
- Create
a user account
- Create
your profile – Edit your profile if you already have an account.
The information on the profile is split into tabs that the
user must fill out before submitting a job application which includes the
following:
- Biodata
– General information about the applicant
- Academic
qualifications – attach certificates
- Professional
qualifications – attach certificates
- Employment
history – Record of previous employers
- Referees
- Attach
application letter, CV
- Input
current and expected salary
- Submit
application
- Click
My Applications to check or confirm if your application has been
successfully submitted.
All applications must be received not later than 5.00p.m
on 4th August 2026. Only applications received through the recruitment
portal will be considered. Applications letters should be addressed to:
The Chief Executive Officer
Kenya Trade Network Agency
P O Box 36943 – 00200
NAIROBI
Interested and qualified? Go to Kenya Trade
Network Agency (KenTrade) on forms.cloud.microsoft to apply
Customer Service Assistant at Kenya Trade Network Agency (KenTrade)
Job Description
Purpose for the job
The primary role of the Customer Service Officer will be to
respond to a variety of customer requests concerning the Single Window System
at the various Border Points.
The Customer Service officer will be the first point of
contact and will attend to Queries and inquiries via the telephone/ email or
site visits.
Duties and Responsibilities
- Answer
incoming enquiries and requests for information received by e-mail, fax,
SMS or voice mail. Ensuring that all customers’ queries are answered
according to KenTrade’s customer service charter.
- Ensure
complaints or compliments are keyed in system or escalated to the
Supervisor.
- Prepare
operational/daily reports as appropriate and forward to the Supervisor.
- Provide
advice and assistance to customers in the most appropriate format to meet
their needs, demonstrating due attention to customer care and professional
approach at all times.
- Receive
and process follow up information about previous requests and reports and
updating systems as appropriate.
- Use
the provided software applications and other electronic information
systems appropriately and in accordance with procedure.
- Quickly
identify situations requiring specialist information and direct customers
appropriately.
- Maintain
awareness of all relevant service developments and participate in all
aspects of training so as to improve effectiveness and efficiency of
service delivery.
- Help
out in any other area of the Customer Care Department.
Minimum Academic, Professional Qualifications and
Experience
- Diploma
in a Business, Trade or ICT related field.
- Computer
Proficiency Course
- Meets
provision of chapter six of the Constitution
How to Apply
Qualified and interested candidates are requested to submit
their application letter, curriculum vitae (that contains details of
qualifications, work experience, email and telephone contacts including names,
telephone and email contacts of three (3) referees who must be familiar with
the candidates’ previous work experience) and copies of all certificates &
relevant testimonials.
Successful candidates shall be required to obtain and submit
valid copies of the following documents before an offer is made.
- Certificate
of Good Conduct from the Directorate of Criminal investigations (CID)
- Clearance
Certificate from the Higher Education Loans Board (HELB)
- Tax
Compliance Certificate from Kenya Revenue Authority (KRA)
- Clearance
form from the Ethics & Anti-corruption Authority (EACC)
- Clearance
certificate from a recognized Credit Reference Bureau (CRB)
From there, you will be directed to the e-recruitment portal
where you can:
- Create
a user account
- Create
your profile – Edit your profile if you already have an account.
The information on the profile is split into tabs that the
user must fill out before submitting a job application which includes the
following:
- Biodata
– General information about the applicant
- Academic
qualifications – attach certificates
- Professional
qualifications – attach certificates
- Employment
history – Record of previous employers
- Referees
- Attach
application letter, CV
- Input
current and expected salary
- Submit
application
- Click
My Applications to check or confirm if your application has been
successfully submitted.
All applications must be received not later than 5.00p.m
on 4th August 2026. Only applications received through the recruitment
portal will be considered. Applications letters should be addressed to:
The Chief Executive Officer
Kenya Trade Network Agency
P O Box 36943 – 00200
NAIROBI
Interested and qualified? Go to Kenya
Trade Network Agency (KenTrade) on forms.cloud.microsoft to apply
Contact Centre Assistant (2 posts) – KTNA 9 at Kenya Trade Network Agency (KenTrade)
Purpose for the Job
- Responding
to customer requests, queries and complaints through phone calls, emails,
social media, web chat and walk-ins. It involves professional handling of
customers by providing exceptional customer service in order to fulfil the
agency’s mandate.
Duties and Responsibilities
- Effective
management of inbound and outbound enquiries received through telephone
calls, e-mail, SMS;
- Ensuring
that all customers’ queries are addressed according to the KenTrade
customer service charter;
- Ensuring
complaints or compliments are captured in the system and escalated to
Subject Matter Experts within agreed timelines;
- Preparing
operational/daily reports and forward to supervisor;
- Provide
advice and communication using “scripts” when handling customers in the
most appropriate format, demonstrating due attention to details and
professionalism.
- Adhering
to day to day running and operations of the Call Centre including set Key
Performance Indicators (KPIs);
- Ensure
adherence to systems and processes for timely and accurate reporting;
- Work
in coordination with IT and Trade Facilitation and Value Add Services team
for quicker response and resolution to customer issues;
- Undertake
such other duties as may be reasonably required and which are consistent
with the level of responsibility of this job role.
Minimum Academic, Professional Qualifications and
Experience
- Diploma
in relevant field
- Meets
provision of chapter six of the Constitution
Job Description
How to Apply
Customer Service Officer – KTNA 7 at Kenya Trade Network Agency (KenTrade)
Purpose for the Job
- The
primary role of the Customer Service Officer will be to respond to a
variety of customer requests concerning the Single Window System at the
various Border points. The Customer Service officer will be the first
point of contact and will attend to queries and inquiries via
telephone/email or site visits.
Duties and Responsibilities
- Implement
a customer service policy for the organization.
- Ensure
efficient and prompt handling of all Customers’ inquiries / complaints
whether relayed by phone, letter, e-mail or in person.
- Provide
system support to Single Window System users through telephone, email or
premise visits.
- Providing
training to Single Window System users on the business process and
operations of the system.
- Implement
customer service standards; respond promptly to customer inquiries; and
resolve problems and complaints.
- Identify
customer service trends; determine system improvements and implement
desired change within agreed timelines.
- Keep
detailed records of customer interactions and transactions, record details
of inquiries, comments, complaints, and of actions taken.
- Determine
customer service requirements by undertaking research and analyzing
customer needs.
- Improve
customer service quality and aid the supervisor in ensuring that all
relevant standards within the customer care section are met.
- Prepare
daily, weekly, and monthly statistical reports as appropriate.
- Create
and maintain a positive, supportive, customer-oriented environment for all
the organization and non- organization clients
- Supervise
and manage customer service assistants.
- Undertake
such other duties as may be reasonably required and which are consistent
with the level of responsibility of this job role.
Minimum Academic, Professional Qualifications and
Experience
- Bachelor’s’
Degree in a Commerce, Business Administration/ICT or related field from a
recognized institution
- At
least three (3) years of relevant experience.
- Meets
provision of chapter six of the Constitution
How to Apply
Quality Assurance Officer– KTNA 7 at Kenya Trade Network Agency (KenTrade
Purpose for the Job
- To
assist in determining and establishing procedures and quality standards
for all KenTrade projects and systems and to monitor the same against
agreed targets and to ensure that all KenTrade projects and internal
systems have been delivered as per standard quality in line with best
practice.
Duties and responsibilities
- Develop,
document, and execute test cases/scripts based on system specifications
and user requirements.
- Perform
testing for functional and non-functional requirements.
- Ensure
software products meet established quality standards before deployment to
production environments.
- Participate
in quality assurance for software releases.
- Coordinate
requests for production migration after testing.
- Identify,
log, and prioritize identified bugs or system inconsistencies.
- Collaborate
with project managers, business analysts and system analysts to resolve
issues.
- Collaborate
with business analysts and users during User Acceptance Testing (UAT) to
validate business requirements and user satisfaction.
- Document
test outcomes, track bug fixes, and confirm resolutions.
- Prepare
reports on test outcomes and facilitate signoffs by relevant stakeholders.
- Any
other duties assigned by the supervisor related to the role.
Minimum Academic, Professional Qualifications and
Experience
- Bachelor’s’
Degree in Information Technology, Business, Commerce, Social Sciences or
related field from a recognized institution.
- Certification
in Software Quality Assurance or Project Management.
- Three
(3) years’ experience in Software testing or related fields.
- Meets
the provision of chapter six of the constitution
How to Apply
Information Security Officer – KTNA 7 at Kenya Trade Network Agency (KenTrade)
Purpose for the Job
- The
ICT Security Officer will be responsible for safeguarding the
organization’s IT systems, networks, and data from security threats and
vulnerabilities.
Duties and Responsibilities
- Developing
and implementing IT security policies, protocols, and best practices.
- Monitoring
networks and systems for security breaches, threats, and vulnerabilities.
- Conducting
risk assessments and security audits to ensure compliance with security
standards.
- Responding
to security incidents and implementing corrective measures.
- Managing
firewalls, intrusion detection systems, and other security infrastructure
Components
- Ensuring
compliance with data protection laws and industry regulations.
- Providing
security awareness training to staff and promoting cybersecurity best
practices.
- Collaborating
with relevant stakeholders to enhance cybersecurity resilience.
- Documenting
security incidents, procedures, and mitigation strategies.
- Any
other duties assigned by the supervisor related to the role.
Minimum Academic, Professional Qualifications and
Experience
- Bachelor’s
degree in computer science, Information Technology, Cybersecurity, or a
related field.
- At
least three (3) years of relevant experience in cybersecurity.
- Strong
knowledge of IT security frameworks, policies, and best practices.
- Experience
with network security tools, firewalls, and threat detection systems.
- Proficiency
in Windows and Linux server environments.
- Certified
Ethical Hacker (CEH) or CSX Cybersecurity Practitioner (CSX-P.
- CISSP
or CompTIA Security+ will be an added advantage.
- Meets
provision of chapter six of the Constitution
How to Apply
Assistant Manager Risk Management & Compliance – KTNA 4 at Kenya Trade Network Agency (KenTrade)
Purpose for the Job
- To
advise on any risks or potential risks facing the Agency, under the
guidance of the Manager. The Risk Management Officer will guide
Departmental Heads to identify and assess threats, put plans in place to
address or mitigate the risks and guide on how to avoid, reduce or
transfer risks. The Officer will also guide the Agency on compliance
related requirements including compliance monitoring and reporting.
Duties and Responsibilities
- Plan,
design and implement an overall risk management framework for the Agency.
- Plan,
design and maintain records relating to the Corporate Quality Management
System.
- Conduct
risk-based preliminary review of all functional areas of the Agency to
establish a risk-based work plan of action at the beginning of each
financial year. The plan includes audit activities, risk management
oordination, quality management and compliance reviews.
- Ensure
the implementation of the approved work plan, directly and through
subordinates, by undertaking activities which include audit and compliance
reviews, risk management coordination and quality management system
activities and prepare reports of the same.
- Develop,
implement and review audit and risk management policies for the Agency.
- Provide
leadership to management and staff on compliance and risk aspects on
various decisions and activities.
- Coordinate
preparation and implementation of risk registers and implement them in
line with the approved work plan across all the functional areas.
- Monitor
developments in various regulations, laws and developments that affect the
Agency to ensure up to date advice on compliance and risk management.
- To
implement policies and guidelines for the development and preparation of
departmental annual work plans.
- To
manage the monitoring systems for departmental performance indicators and
standards, including ensuring data quality and compliance with internal
and external requirements.
Minimum Academic, Professional Qualifications and
Experience
- Relevant
experience of not less than eight (8) years
- Master’s
degree in economics, Strategic Management, Business
Administration/Management from or equivalent from a recognized
institution.
- Bachelor’s
degree in social sciences, Economics, Business Management, Commerce or
equivalent from a recognized institution.
- Management/Supervisory
Course lasting not less than two (2) weeks from a ecognized institution.
- Risk
Certification
- Membership
to a relevant professional body in good standing
- Attention
to detail and Good interpersonal skills
- Excellent
analytical skills
- Good
planning and organization skills.
- Must
meet the provisions of chapter six of the constitution
How to Apply
Director Trade Facilitation – KTNA 2 at Kenya Trade Network Agency (KenTrade)
Purpose for the Job
To Continuously analyze the trade facilitation trends
available for conducting trade within Kenya and globally and make appropriate
recommendations to reduce the impact of tariff and non-tariff barriers to
trade. Engage and lobby the trade community in both the public and private
sectors across the supply chain with a view to strengthening capacity as
regards to measures to facilitate and ease trade in Kenya and the region.
Oversee the Operationalization and Management of the National Electronic Single
Window System (NESWS) and other Value-Added Systems as Trade Facilitation
Tools.
Duties and Responsibilities
- Prepare
strategic business models, annual budgets and business and performance
work plans to enable trade facilitation.
- To
continuously analyze the supply chain and recommend trade facilitation
strategies required to improve trade processes and procedures by working
closely with relevant stakeholders & other partners, representatives
of business and trading community in Kenya and the region in order to
identify and specify needs, strengths and weaknesses in the existing
systems and procedures for facilitating trade.
- Conduct
consultative workshops with relevant partners to strengthen capacity,
facilitate and ease trade and cooperate with the trading community.
- To
assess the current business and to promote comprehensive cooperation and
understanding among public sector and trading community.
- To
provide expertise and recommendations as to how to adapt internationally
acclaimed trade facilitation measures to local realities.
- To
identify institutional, legal and functional gaps which hinder the
introduction of trade facilitation measures in the country and recommend
appropriate action.
- Ensure
good customer service function.
- To
engage and lobby the trade community across trade logistics.
- Manage
research & development function through the executive and optimal use
of the NESWS as a trade facilitation tool.
- To
oversee business systems reengineering among the users of single window
system continuous improvement of business environment.
Minimum Academic, Professional Qualifications and
Experience
- Relevant
experience in trade facilitation of not less than twelve (12) years, seven
(7) of which should be in a senior management position.
- Master’s
Degree business field – Commerce, economics or in any business-related
field from a recognized institution.
- Bachelor’s
degree in a business field – Commerce, economics, Computer Science,
Engineering, Actuarial Science (STEM – Science, Technology, Engineering,
and Mathematics) in addition to the master’s in business degree
Requirement or in any business-related field from a recognized
institution.
- Qualifications
and exposure in transport logistics and shipping.
- Knowledge
of international convention/agreements such as World Trade Organization,
EAC Protocol etc is an added advantage.
- Be a
member in good standing to a professional body.
- Leadership
development programme lasting not less than four (4) weeks from a
recognized institution.
- Meets
the provision of Chapter Six of the Constitution.
How to Apply
Internal Auditor – Information Systems – KTNA 7 at Kenya Trade Network Agency (KenTrade)
Purpose for the Job
- To
provide independent assurance, consulting and advisory function to the
Board and management of KenTrade meant to add value through the systematic
evaluation of the organizations processes and operations to assure the
effectiveness and efficiency of compliance, internal control, risk
management and governance processes.
Duties and Responsibilities
- Conduct
preliminary review of all areas of the organization to establish a
riskbased work plan of action at the beginning of each financial year, for
presentation to the manager internal audit for approval. The plan includes
audit activities, risk management coordination, quality management and
compliance reviews.
- Conduct
assigned audits (regulatory, compliance or operational review/audits) as
per the approved internal audit work plan to ensure effectiveness and
efficiency of operations, compliance with relevant laws, policies,
procedures and best practice.
- Perform
audits of information systems controls including system development
standards, programming controls, backup and disaster recovery, system
security, data integrity, database administration and end user control and
system maintenance.
- Reviewing
compliance with regulations, instructions and procedures in implementation
of ICT systems.
- Conduct
regular internal control assessments of the Agency’s Information Systems
and ICT Infrastructure.
- Identify
the level of conformance with established rules, regulations policies and
procedures and recommend suitability of internal control design and areas
for improvement.
- Conduct
audits of revenue and expenditure from time to time to ensure that
controls to safeguard them are maintained at all times.
- Prepare
audit finding memoranda and working papers to ensure that adequate
documentation exists to support the completed audits and conclusions.
- Effectively
test and document the results of audit carried out ensuring that
conclusions, findings and recommendations are properly supported.
- Prepare
and present written and oral reports and other technical information in a
pertinent, concise, and accurate manner for distribution to management.
- Conduct
operational, compliance, financial and investigative audits, as assigned.
- Follow
up on audit findings to ensure that management has taken corrective
action(s)
Minimum Academic, Professional Qualifications and
Experience
- At
least three (3) years’ experience in information systems auditing.
- A
bachelor’s degree in finance, Accounting, Information Systems or any other
relevant degree or its equivalent from a recognized Institution.
- Certification
in Information Systems Audit.
- Certified
Public Accountant of Kenya CPA(K)
- Membership
to the Institute of Internal Auditors in Good Standing (IIA) or Membership
with the Institute of Certified Public Accountants of Kenya (ICPAK) or
ISACA in Good Standing.
- Meets
the provision of Chapter Six of the Constitution.
How to Apply