Solution Architect at Ericsson
Job Description
About this opportunity:
We are looking for a Solution Architect with hands-on
Communication Services (CS Core and IMS) experience to join our team. In this
delivery-focused role, you will manage end-to-end delivery of Ericsson
Communication Services solutions while translating customer needs and
technology opportunities into detailed technical offerings, solutions, and
proposals — contributing directly to profitable business outcomes for Ericsson.
What you will do:
- Undertake
product deployment and configuration of Communication Services products
- Prepare
and execute system tests, module tests, and acceptance tests
- Work
with business partners to identify and drive improvements in delivery
processes
- Collaborate
with the team to resolve technical product delivery issues
- Maintain
and update solution documentation
- Provide
feedback to R&D on possible portfolio enhancements
- Participate
in knowledge transfer, documentation, and information sharing
- Stay
abreast of new technologies and share solution insights to enable customer
competence building
The skills you bring:
- Bachelor’s
degree in Engineering or Computer Science
- 5–10
years of relevant experience
- Proven
experience in the delivery and implementation of cloud infrastructure or
software virtualization
- CS
Core Portfolio Knowledge: MSC-S, MGW, CTC
- IMS
Portfolio Knowledge: MTAS, CSCF, SBC, MRF, DNS, ENUM
- Knowledge
of Cloud / NFVI technology
- Strong
communication and interpersonal skills
- Business
acumen with the ability to work effectively across teams and networks
- Ability
to innovate, adapt, and respond to change
- Results-driven
with strong planning and organizing skills
- Additional
programming skills are a plus
Lead AI Technical Solution Sales Support at Ericsson
Job Description
About this opportunity
Lead the growth of AI business opportunities across EMEA by
acting as Customer Solution Responsible (CSR), Business Development Lead, and
BOS AI Program Single Point of Contact (SPOC). Drive customer engagement,
solution development, AI portfolio positioning, opportunity conversion, and AI
adoption initiatives across the Market Area.
The role is accountable for complex, multi-country AI
opportunities, thought leadership in the AI sales domain, and for coaching and
enabling teams across Customer Units (CUs).
What you will do:
- Identify,
qualify, and develop AI opportunities across telecom customers in EMEA
- Lead
customer discussions, workshops, and executive engagements to position
Ericsson AI solutions
- Lead
RFQ/RFP responses, proposal development, solution descriptions, business
cases, and internal governance approvals for complex AI deals
- Build
strategic relationships with Customer Units, CTO/CIO/CDO organizations,
operations and network leadership, and other key stakeholders
- Own
end-to-end solutioning for AI opportunities from early engagement through
contract signature
- Translate
customer business challenges and objectives into clear AI use cases and
value propositions
- Define
high-level architecture, scope, and delivery model in collaboration with
Solution Architects, Service Delivery, and Product/Portfolio teams
- Secure
alignment across commercial, solution, and fulfilment streams
- Ensure
smooth handover to delivery and operations teams, securing continuity from
sales to execution
- Champion
Ericsson AI portfolio and drive internal awareness and enablement on AI
offerings across EMEA
- Act as
a subject matter expert on AI solutions for internal and external forums,
contributing to thought leadership and best practices
- Coordinate
AI opportunity funnel reporting, forecasting, and performance tracking
across CUs
- Drive
customer AI adoption programs, including onboarding, change management,
and definition of success metrics
You will bring:
Must-have
- Experience
with AI/ML, data analytics, or automation solutions in telecom
- Several
years of experience in telecom / ICT sales, pre-sales, or solution
consulting, ideally in an operator or vendor environment
- Proven
track record in selling complex technology solutions (preferably AI,
analytics, automation, or software) to C-level and senior stakeholders
- Strong
understanding of telecom network and operations domains (RAN, Core,
Transport, IT/OSS/BSS, CX/Service Operations)
- Strong
experience working in Presales or equivalent complex opportunity set-up
- Demonstrated
ability to build business cases, pricing structures, and value-based
proposals.
- Demonstrated
ability to lead multi-disciplinary teams through complex sales cycles at
regional level
- Negotiation
and influence capabilities, managing trade-offs and risk in complex deals
Nice-to-have
- Familiarity
with Ericsson portfolio, including Ericsson Operations Engine, Cognitive
Software, Analytics solutions, and Managed Services
- Experience
working across multiple countries or Market Areas, with multicultural
teams and customers
- Exposure
to cloud, data platforms, and modern software delivery models (for
example, SaaS, managed services)
Travel: Willingness to travel across EMEA for
customer meetings, workshops, and internal events, as required by key
opportunities.
Financial Analysis Graduate at Ericsson
Job Description
About the Opportunity
Join the Customer Unit East & North Africa (CU ENA)
Business Control team and support financial planning, forecasting, reporting,
and performance management activities.
Working closely with finance professionals and business stakeholders, you will
help transform financial and operational data into insights that support
decision-making, performance improvement, and value creation across the
business.
What You’ll Do
- Support
financial planning, forecasting, and target-setting activities
- Prepare
management reporting and business performance analyses
- Contribute
to business simulations, business cases, and scenario analysis
- Support
reporting, analytics, and data-driven decision-making
- Assist
with innovation, automation, and continuous improvement initiatives
- Support
period-end closing activities and financial performance reviews
- Collaborate
with finance and business stakeholders across the Customer Unit
- Support
internal and external audit activities where required
- Help
transform data into insights that support business performance and
decision-making
Who You Are
We are looking for individuals with strong potential who are
excited to learn, solve problems, and make an impact:
- Recently
graduated or in the early stages of your professional career
- Degree
in Business Administration, Finance, Economics, Accounting, Analytics, or
a related field
- Strong
interest in business performance, data, and decision-making
- Comfortable
working with numbers, analysis, and problem-solving
- Curious,
proactive, and eager to learn
- Strong
communication and collaboration skills
- Motivated
to develop in an international and fast-paced environment
- Interested
in using data and insights to support business success
- Fluent
in English, with strong written and verbal communication skills
What You’ll Gain
- Real
business experience from day one
- Exposure
to financial planning, forecasting, reporting, and business performance
management
- Hands-on
experience with analytics, reporting, and digital ways of working
- Opportunities
to learn from experienced finance and business professionals
- Collaboration
with colleagues across countries, functions, and markets
- Practical
experience in a global technology company
Apply: Careers
at Ericsson | Ericsson
Support Engineer at Ericsson
About this opportunity:
At Ericsson, we are seeking a knowledgeable and dedicated
Support Engineer to join our team. In this pivotal role, you will be charged
with providing data-driven solutions to customer reported issues in line with
set processes and Service Level Agreements. The role involves identifying,
isolating, and resolving faults, as well as working towards network stability.
As your experience grows, you’ll handle more operational and technical issues
for specific customers, solutions, or domains.
What you will do:
- Lead
investigations and drive the resolution of customer issues throughout the
CS portfolio.
- Actively
participate in on-site activities, particularly when remote access is
insufficient.
- Contribute
to the resolution of emergencies through fault isolation and restoration
of customer networks and solutions.
- Support
problem management in identifying and categorizing significant operational
or business impacting problems.
- Handle
administrative, operational, and technical issues relating to the
customer’s contracts and installed base.
- Participate
in Security Reviews as the primary contact for customers and subject
matter expert in security matters.
The skills you bring:
- Customer
Problem Management.
- Negotiation.
- Knowledge
Transfer and Reuse.
- Knowledge
Sharing and Collaboration Skills.
- Release
and change management.
- Coaching
and Mentoring.
- Change
and Improvement Management.
- Preemptive
support competence.
- CS
Portfolio competence.
- Data
Analysis.
- Customer
Success.
- Machine
Learning.
- Customer
Relationship Building.
- CSR
Handling Process.
- Trade
Compliance.