Logistics Assistant at Urgent Action Fund-Africa
Objective of the Role
- The
objective of this role is to ensure smooth communication and support for
Frenchspeaking participants by managing the Help Desk, responding to
inquiries, pre and
- during
the Festival.
Scope of Work / Responsibilities
- Serve
as the first point of contact for bilingual English/French participant
inquiries regarding Festival logistics and preparation.
- Provide
information (in French) on event schedule, venue layout, transportation,
accommodation, dining, and other logistics.
- Maintain
a daily record of inquiries and resolutions for reporting.
- Translate
Help Desk communications (written and verbal) between French and English
where required.
- Support
real-time translation for participants seeking logistical clarity.
- Provide
support as needed to French speaking participants via phone, email &
in person as briefed.
- Work
closely with the Festival team to escalate and resolve issues promptly.
- Report
daily to the assigned supervisor on key participant needs and recurring
issues.
- Support
the implementation of accessibility measures for French speaking
participants with special needs.
Deliverables
- Daily
log of Help Desk inquiries, responses, and resolutions.
- Final
summary report highlighting common participant concerns and
recommendations for future festivals.
Duration of Assignment
- The
assignment will run from 1st September to 11th December 2025 to allow for
pre-event preparation and post-event support.
Required Qualifications & Competencies
- University
Degree in Event Management, Business, Development, or Social Sciences, or
relevant experience in lieu
- At
least 3 years’ experience in an event or logistics coordinating role, or
relevant experience, preferably in gender justice, women’s rights, or a
non-profit/NGO setting.
- Experience
working in a decentralized, virtual setting.
- Fluency
in both French and English (spoken and written) are mandatory
- Proven
experience in customer service, hospitality, event management, or help
desk roles.
- Excellent
communication and interpersonal skills.
- Strong
organizational and problem-solving abilities.
- Ability
to work under pressure in a fast-paced, multicultural environment.
- Knowledge
of feminist spaces and sensitivity to diversity, equity, and inclusion
principles is an added advantage.
Finance Intern
The position will provide support to the Finance and
Operations portfolio by ensuring the accuracy and efficiency of our financial
operations. Under close supervision and the direct guidance of the team, the
Intern will assist with routine tasks including data entry, filing, organizing
financial documents, supporting the payment and reconciliation processes and
maintaining records.
Specific Responsibilities
- Support
the Finance team by organizing and assessing supporting documents for
payment vouchers under supervision, ensuring all required information is
included.
- Manage
petty cash under supervision, including disbursement, reconciliation, and
replenishment.
- Assist
in monthly bank, petty cash and credit card reconciliations, flagging
discrepancies and ensuring timely resolution.
- Support
the verification and tagging of assets and help maintain an updated asset
register.
- Assist
in the preparation and issuance of Local Purchase Orders (LPOs), ensuring
compliance with procurement procedures.
- Organize
and file financial documentation for easy retrieval and audit readiness.
- Provide
support during external and internal audits, including preparation of
schedules and retrieval of supporting documentation.
- Assist
with supplier reconciliations, resolving outstanding issues in
collaboration with the procurement and admin teams.
- Perform
supplier due diligence checks, including anti-money laundering (AML) and
compliance reviews.
- Support
the finance team in data entry into accounting software and preparation of
financial reports.
- Assist
in reviewing staff accountability documents such as travel advances and
expense reports.
Other Responsibilities
- Support
the Finance team in generating periodic financial reports and updates for
internal use and external stakeholders, as guided.
- Assist
in maintaining timely and professional communication with vendors,
suppliers, and contractors, particularly regarding payments,
reconciliations, and compliance documentation.
- Any
other responsibilities as assigned within the portfolio.
Qualifications
- Bachelor’s
degree in Finance, Accounting, Economics, Business Studies or related
field
- CPA
Part I or equivalent
Skills and Experience
- At
least 2 years’ relevant work experience working in or with organisations
in Africa, preferably womn’s rights or social justice-oriented
organisations.
- Proficiency
in Microsoft Excel and other office applications. Experience working with
- QuickBooks
software is an added advantage.
- Excellent
written and verbal communications in English.
- Strong
analytical, presentation, planning and organisational skills.
- Strong
attention to detail, integrity, and ability to maintain confidentiality.
- A
proactive attitude and readiness to learn on the job.
- Passionate
about UAF-Africa’s mission, committed to teamwork, and achieving results,
- including
a commitment to trust-based transformative grantmaking, community-led
- development,
and grassroots movement building.
- Experience
working in a virtual setup with seamless task coordination, managing
multiple deadlines.
- Flexible
and willing to perform other tasks as assigned, in a fast-paced,
team-oriented work environment.