Internship | Job Vacancies at World Vision Kenya

Branch Customer Experience Officer at World Vision Kenya

Job Description

Purpose of the Position

The BCEO plays a critical support role in ensuring seamless branch operations, compliance, and superior customer experience. The role bridges operational efficiency with customer satisfaction by ensuring accuracy in processing, compliance with internal controls, and timely resolution of customer queries.

Key Responsibilities

Customer Service & Experience (25%)

Deliver timely, professional, and courteous service to all clients.
Maintain the Customer Complaint Register and ensure all complaints are resolved within agreed TATs.
Manage refunds, dormant accounts reconciliation, and support loan payoff and closure simulations.
Ensure customer-facing areas reflect the VisionFund brand through orderliness, cleanliness, and responsiveness.

Operational Compliance & Control (25%)

Ensure strict adherence to company policies and procedures, especially in loan reschedules, manual repayments, and journal entries (JEs).
Maintain and update the asset register, float reconciliation, and impounded asset register.
Manage the branch license renewals, CRB/spin checks, and security documentation (titles/logbooks).
Oversee the archiving, filing, and scanning of all critical documents, including chattels and insurance documents.
Coordinate with audit teams to close audit issues within 30 days and prevent repeat findings.

Business Efficiency & Turnaround Time (20%)

Track and report on TAT for all customer transactions, refunds, and claims.
Monitor and report on service bottlenecks, proposing solutions to improve turnaround.
Ensure all dispatches, reports, and communication to HQ are accurate and submitted on time.
Support the branch in achieving zero pending reconciliations (floats, dormant accounts, refunds).

Financial & Kiva Reporting (10%)

Support Kiva fundraising activities and publishing, ensuring all required data is accurate and timely.
Assist in preparing branch-level reports, including offsets, write-offs, and amendments of repeat clients.
Manage reconciliation and submission of monthly Kiva reports and other donor-related data.

Risk, Safeguarding & Compliance (10%)

Champion safeguarding standards within the branch by maintaining confidentiality of client and staff information.
Monitor branch insurance claims and ensure timely submission and follow-up.
Support in fraud prevention by maintaining strong internal controls and promptly reporting anomalies.

People Support & Coordination (10%)

Coordinate onboarding of new staff and facilitate orientation at branch level.
Act as a communication link between HQ and the branch to ensure proper flow of information.
Take minutes during branch meetings and maintain key branch documentation.
Promote teamwork, integrity, and continuous improvement across all branch functions.

Key Performance Indicators (KPIs)

Customer complaints resolved within agreed TATs.
100% compliance with audit and operational standards.
Zero repeat audit findings.
All reconciliations completed monthly (floats, dormant accounts, refunds).
Timely and accurate submission of Kiva, insurance, and license reports.
Positive branch customer satisfaction score and internal feedback.

Qualifications & Competencies

Diploma or Degree in Business, Banking, or Finance.
2+ years in microfinance operations or branch administration.
Strong customer service orientation and attention to detail.
Knowledge of banking systems (e.g., T24) and Microsoft Office.
Integrity, confidentiality, and ability to multitask under pressure.

Apply: Careers

Internship Opportunity – Graduate Marketing and Fundraising at World Vision Kenya

Job Description

Key Responsibilities:

The purpose of the Marketing and Fundraising intern is to support the growth and sustainability of Bold Hope for Children Initiative by through marketing, communications, sponsorship drives, and resource mobilisation activities. The intern will work closely with the Bold Hope committee team to enhance the initiative’s visibility, strengthen engagement with donors and partners and support fundraising campaigns that advance the organisation’s mission of transforming the lives of vulnerable children.

Integrated Marketing Communications

Support the committee in developing and implanting innovative marketing, fundraising and communication strategies.
Manage social media platforms, website content, and digital campaigns under guidance of the committee.

Create compelling content, including success stories, newsletters, brochures, promotional materials and merchandise in alignment with brand guidelines
Support the development and publication of a quarterly newsletter highlighting impact, activities and fundraising updates
Support initiatives that enhance the visibility and public profile of Bold Hope for Children Initiative.
Monitor, analyze, and report on the effectiveness of marketing and communication activities.

Sponsorship and Donor Engagement

Support the coordination of fundraising campaigns and engagement activities.
Maintain and update the sponsors database
Maintain and track the merchandise inventory
Support the establishment and management of virtual and physical merchandise stores for Bold Hope with regional office
Manage and update records of new sponsorship and donor commitments
Manage and monitor the Bold Hope email account and respond to inquiries in a timely manner

Support the preparation of grant proposals, donor reports and funding applications.
Prepare and communicate updates to sponsors

Resource Mobilization and Partnerships

Research and identify grant and funding opportunities relevant to the initiative
Support the development and maintenance of relationships with staff, sponsors, donors, and other partners.
Support efforts to identify and develop new funding opportunities that contribute to the sustainability of the Bold Hope Initiative.
Track funding opportunities and maintain an up-to-date grants and funding pipeline.
Support proposal development and donor engagement activities
Contribute to the development of relationships and partnerships with donors, corporate partners, and development organizations
Support resource mobilization initiatives, fundraising and campaign events, and the preparation of reports and presentations
Participate in meetings, forums, and events on behalf of the initiative as delegated

Other responsibilities:

· Carry out additional responsibilities as may be required.

Required education, training, license, registration and/or certification:

Have a Degree in Marketing, Communications, Business Administration, International Development, or a related field.
Registration, active membership or demonstrated interest in professional marketing associations such as the Marketing Society of Kenya will be an added advantage.
Candidates with additional specialised training or certifications in marketing, communications, fundraising, resource mobilization, grant writing, or related fields will have an added advantage.

Required professional experience:

Previous internship, volunteer, campus leadership or practical experience in marketing, communications, fundraising or related field will be an added advantage
Knowledge in fundraising, grant writing, resource mobilization, or business development.
Strong digital marketing and social media management skills.
Knowledge in proposal writing, communication, and presentation skills.
Proficiency in Microsoft Office packages, Canva, CRM systems, and other digital tools.
Good networking and relationship-building abilities.
Planning and organisational skills and ability to prioritise multiple activities
Ability to work independently, meet deadlines, and support fundraising targets.
Report writing, interpersonal and stakeholder engagement skills;
Excellent written and oral communication skills
Exhibit and communicate World Vision’s Values and Christian ethos
Demonstrate spiritual life that transcends denominational differences.
Proficient in both written and spoken English

Apply: Graduate Marketing and Fundraising Intern

Relationship Manager at World Vision Kenya

Job Description

The Branch manager shall take the leadership role at the Branch and mentor the Branch staff towards the achievement of VFK’s Mission, Vision, and Strategic Objectives. Ensure the Branch attains high standards of Customer Service and customer Retention and excellent compliance with internal and local regulations. Develop and maintain critical relationships at the Branch to enhance business Development. Be a marketing champion for the products and services of VisionFund Kenya MFI within the area coverage.

Key responsibilities and weighting (tasks & outputs)

Credit Risk & Operational Compliance

Implements policies, procedures, and internal controls at the branch
Oversee accurate client assessments, credit appraisals, and loan approvals.
Conduct regular credit committee meetings and loan quality reviews.
Monitor field activities, delinquency trends, and enforce early recovery strategies.
Ensure adherence to regulatory and institutional policies including Know Your Customer (KYC), Anti-Money Laundering (AML), and data privacy.
Prepare for internal and external audits; close 85% of issues within 90 days

Branch staff Supervision &Development

Planning the Branch staffing and Evaluating existing staff in accordance with management decisions/directions;
Ensures that the branch staff maintains very high morale, and identifies capacity building/training needs.
Undertakes periodic performance appraisals and staff development plans.
Conduct regular coaching, performance reviews, and productivity assessments for staff.
Identify and mentor at least one high-potential team member per year.
Implement action plans from “Our Voice” staff engagement surveys.
Support staff wellness, disciplinary procedures, and HR compliance.
Achieve staff retention rate of 90% or higher.

Financial Performance & Growth

Achieve branch disbursement, client acquisition, collection, and profitability targets.
Maintain Portfolio at Risk (PAR > 1 day) below 5% and ensure write-offs are minimized.
Lead local business development initiatives, including marketing and community outreach.
Promote financial inclusion by growing new clients and retaining at least 90% of existing ones.
Ensure timely turnaround for loan applications and approvals to maintain efficiency.

Digital Tools Utilization

Ensure full usage of the core banking system, digital field applications, and MIS platforms.
Monitor loan origination, disbursement, and collections through system dashboards.
Train staff and clients on using digital channels to enhance efficiency and access.
Branch efficiency and awareness of digital platforms

Planning

Develop the branch business plan and annual work plans and submit the plan for further deliberations at the wider Operations team
Proposes adjustments to the branch business plan and initiates proactive approaches for branch growth.
Maintain strong relationships with clients, local leaders, faith institutions, and strategic partners.
Support implementation of partnerships and ensure compliance with MOU deliverables.
Represent the branch in community events and institutional forums as required.

Sales &Marketing

Submit timely and accurate weekly, monthly, and quarterly branch reports.
Monitor market trends and provide intelligence on customer behavior, competition, and product relevance
“Champions” the branch expansion in new markets within the branch’s area of coverage;
Implements a customer-driven branch approach
Proposing and facilitating market research and survey activities
Sales Empowerment to branch staff.
Customer Experience & Responsible Lending, Reporting and communication
Uphold client protection principles and Safeguarding Protocols in all client interactions.
Organize and oversee client trainings in financial literacy and responsible borrowing.
Implement Empowered Worldview (EWV) and group engagement sessions to build loyalty and impact
Works with other management members of VisionFund Kenya MFI;
Requests and submits readily performance and financial reports
Attends monthly Relationship Managers meetings, engages in team problem-solving, and works together on overlapping tasks.
Provides backup support to the other branches and head office as needed
Communicate with staff on organizational changes

And any other duties that the Regional Manager may assign from time to time

Qualifications & Competencies

Diploma or degree in Finance, Business Administration, Economics, or related field.
Minimum 3 years’ experience in microfinance or retail banking operations.
Strong leadership, coaching, and team-building experience.
Excellent communication, organizational and reporting skills.
Sound knowledge of credit operations, compliance, and financial services.
Experience in managing fraud prevention, audit compliance, and internal controls.
Ability to manage change, drive innovation, and navigate challenges with resilience.
Tech-savvy and open to digital transformation initiatives.
Demonstrated commitment to ethical leadership, integrity, and inclusion.

Other Competencies/Attributes:

Must be a committed Christian, able to stand above denominational diversities.
Attend and participate in the leadership of daily devotions.
Perform other duties as required by the board or the owners.

Apply: Relationship Manager, KAKAMEGA BRANCH-VisionFund Kenya

Graduate Finance Intern at World Vision Kenya

Job Description

Key Responsibilities:

The intern will be in charge of processing supplier payments, prepare cash advances and refunds as well as ensure that all documents are properly archived in the finance folder and any other roles that might come up.
This will give the intern a good learning opportunity as they kick start their career.

This internship is a 12 months’ talent incubation programme aiming to give young Christian graduates real work experience, personal, spiritual and professional development through on- job mentorship and coaching.

Accounts Payable Function

Monitor EARO invoices mail box and process invoices on provision
Review pending purchase orders on a quarterly basis.
Prepare monthly creditor reconciliations and liaise with vendors to ensure prompt clearance or resolution of pending or disputed items.
Liaise with The Finance officer to clear outstanding items in the Bank Reconciliation

Cash/Advance Settlement Management

Process cash requests according to policy, processes and agreed turnaround times while coordinating with the onsite bank teller to reconcile uncollected amounts.
Account Allocation of Balance Sheet A/C relating to Advances for proper Aging
Manage the corporate credit card process by booking of the expenses in expense reporting systems General Ledger reconciliation

Inter-office payment settlement system operations

Perform account Allocation and reconciliation of balance sheet accounts as may be required

Document Management and Archiving

Keep records of documents filed or removed using a tracking tool
Ensure correct filing, legibility and proper condition of financial documents
Find and retrieve information from files in response to requests from authorized internal and external users (Auditors, Government agencies)

Budgeting, Reporting and Analysis

Participate in budgeting for operational costs.
Participate in FFR review meetings within Finance.
Prepare financial analysis as may be assigned by the supervisor.

Administrative Roles

Support in Events and facilities management
Any other administrative roles as Maybe assigned from time to time
Participate in some finance review meetings and any other learning duties as may be assigned by the supervisor.

Knowledge, Skills and Experience

A degree in Accounting, Business Administration or the equivalent of the professional qualification in accounting with at least Knowledge in CPA or ACCA level 2
Good communication and writing skills in English
Excellent interpersonal skills and ability to work with minimum supervision
Computer literate (MS word & excel and other accounting software
Capabilities – Christ-centred life and work, personal integrity and trustworthiness, humanitarian diplomacy.
Graduated withing the last 2 years

Apply: Careers

Community Mobilizer at World Vision Kenya

Job Description

Job Description:

Project planning and implementation

Coordinate effective and timely implementation of all interventions outlined under 4 Rs (Risk reduction, Risk transfer, Risk retention, Risk diversification) and any other related and cross cutting project activities.
Participate in the preparation of overall work plan and budget as well as develop activity plans and budgets for technical support of local value chain development interventions.
Support in the mobilization and registration of the Households.
Participate in developing different levels of progress report (weekly updates, situational reports, quarterly, semi-annual and annual reports)
Supporting Project Quality Assurance (PQA) through organizing and supporting monitoring visits on 4 Rs interventions.
Collaborate with relevant ministries and other relevant partners at the County and community levels to ensure integration and high-level implementation of the planned Project activities.
Work together with other staff/ to ensure that key trainings meet the standard required to facilitate, provide knowledge and reinforcement of desired L&R behaviour and practices.
Ensure that business processes, standards and guidelines related to Livelihood & resilience initiatives are effectively applied in project implementation.
Make technical input into the planning and design of project specific operational researches, including baseline and end line evaluation, post distribution monitoring related to L&R.
Conduct continuous activity and budget analysis to ensure adherence to the approved work, budget and procurement plans.
Successful and timely implementation of Economic Recovery and market systems sub-Sector activities
Budget utilization to acceptable thresholds

Technical support

Support in the training of the households on the 4 Rs (Risk reduction, Risk transfer, Risk retention, Risk diversification)
Support Training of financial inclusion groups on digitization
Support Continuous Coaching and Mentoring of the financial inclusion groups and reporting
Link the financial inclusion groups to other support services.
Work with communities and relevant stakeholders to identify key on-farm and off farm value chains to support
Support project market research on viable value chains
Ensure the target communities are mobilized and participate in the identified Local Value Chain Interventions
In consultation with other staff, government and partners sensitize and mobilize the communities to form Project Implementation units, producer groups
Cost effective and efficient implementation of the project interventions.
Support produce aggregation and marketing activities of the project
Work with Project Officer, local stakeholders and leaders to identify community champions/resource persons 4 Rs
In consultation with other staff develop capacity assessment tools for producer groups and develop a capacity development plan
Facilitate the capacity building of the partners and farmer groups on LVCD activities (Climate Smart Agriculture, Entrepreneurship, post-harvest management and value addition, transformational leadership)
Facilitate linkages of the savings groups to other bigger micro-finance product to enhance their performance
Ensure cross cutting themes are integrated into LVCD interventions
Provide technical support and timely feedback to the cluster Manager on the 4 Rs.
Organize meetings with key local value chain actors and farmers to forge effective support of the LVCD interventions
Ensure adult and child safeguarding during the implementation of the planned interventions

Quality assurance -Monitoring, Reporting, evaluation and Documentation

Ensure the community champions the Four Rs (Risk reduction, Risk retention, Risk diversification) have necessary monitoring tools and are trained on the same
Develop project monitoring and reporting schedules in collaboration with the various stakeholders
Work with the community champions/facilitators to continuously train, monitor and mentor the performance of financial inclusion and producer groups along identified value chains
Clean and Collate project performance data and ensure it is keyed into the relevant Monitoring Information System (MIS) on a monthly basis
Prepare weekly updates, monthly, quarterly, bi-annual and annual progress reports
Documentation of key lessons learnt and successes stories from the target farmers
Continuously track progress of planned activities and outputs in the detailed implementation plan to ensure timely and quality implementation of plans
Support Monitoring and evaluation of the grant project activities in coordination with M&E and relevant stakeholders.
Support farmer records digitization process and performance tracking in collaboration with community resource persons and relevant private actors
Together with farmers, partners, conduct regular reflection and learning events
Support the project data collection during baseline, end line, market assessments and post distribution assessments
Quality and timely reporting of project interventions and assessments
Effective project monitoring and documentation
Developed and updated digital farmer records in place

Strategic Engagement, Partnership and Networking

Represent World Vision in key L&R stakeholder forum/meetings and relevant networks at the Ward, Sub-County and County levels.
Effective coordination with other stakeholders
Facilitates linkages of the financial inclusion groups and farmers groups to micro-finance institutions and skills development institutions
Strengthen partnerships with the county government and other partners for effective support and capacity development of the farmers for sustainability

REQUIRED QUALIFICATION, EXPERIENCE AND SKILLS:

Diploma certificate Agriculture/ Agricultural economics/Agricultural extension and education/Nutrition/Developmental Studies with experience in implementing a livelihood project
Minimum of two years’ experience working with communities in either relief or Livelihood and Resilience/Food security projects
Excellent English communication skills (both oral and written) with a good understanding the local dialect and context
Excellent computer skills, including proficiency in MS Office and Lotus Notes (or another main email system such as Microsoft Outlook)
A team player, capable of building the community capacity in economic recovery aspects
Ability to take initiative, a team leader able to work with minimum supervision
Cross-cultural sensitivity and emotional maturity
Ability to maintain performance expectations in diverse cultural contexts
Understanding and demonstrated commitment to the importance of gender and other key issues in Economic empowerment

Apply: Community Mobilizer - Open to residents of Makueni County

Community Mobilizer at World Vision Kenya

Job Description

Job Description:

Project planning and implementation

Coordinate effective and timely implementation of all interventions outlined under 4 Rs (Risk reduction, Risk transfer, Risk retention, Risk diversification) and any other related and cross cutting project activities.
Participate in the preparation of overall work plan and budget as well as develop activity plans and budgets for technical support of local value chain development interventions.
Support in the mobilization and registration of the Households.
Participate in developing different levels of progress report (weekly updates, situational reports, quarterly, semi-annual and annual reports)
Supporting Project Quality Assurance (PQA) through organizing and supporting monitoring visits on 4 Rs interventions.
Collaborate with relevant ministries and other relevant partners at the County and community levels to ensure integration and high-level implementation of the planned Project activities.
Work together with other staff/ to ensure that key trainings meet the standard required to facilitate, provide knowledge and reinforcement of desired L&R behaviour and practices.
Ensure that business processes, standards and guidelines related to Livelihood & resilience initiatives are effectively applied in project implementation.
Make technical input into the planning and design of project specific operational researches, including baseline and end line evaluation, post distribution monitoring related to L&R.
Conduct continuous activity and budget analysis to ensure adherence to the approved work, budget and procurement plans.
Successful and timely implementation of Economic Recovery and market systems sub-Sector activities
Budget utilization to acceptable thresholds

Technical support

Support in the training of the households on the 4 Rs (Risk reduction, Risk transfer, Risk retention, Risk diversification)
Support Training of financial inclusion groups on digitization
Support Continuous Coaching and Mentoring of the financial inclusion groups and reporting
Link the financial inclusion groups to other support services.
Work with communities and relevant stakeholders to identify key on-farm and off farm value chains to support
Support project market research on viable value chains
Ensure the target communities are mobilized and participate in the identified Local Value Chain Interventions
In consultation with other staff, government and partners sensitize and mobilize the communities to form Project Implementation units, producer groups
Cost effective and efficient implementation of the project interventions.
Support produce aggregation and marketing activities of the project
Work with Project Officer, local stakeholders and leaders to identify community champions/resource persons 4 Rs
In consultation with other staff develop capacity assessment tools for producer groups and develop a capacity development plan
Facilitate the capacity building of the partners and farmer groups on LVCD activities (Climate Smart Agriculture, Entrepreneurship, post-harvest management and value addition, transformational leadership)
Facilitate linkages of the savings groups to other bigger micro-finance product to enhance their performance
Ensure cross cutting themes are integrated into LVCD interventions
Provide technical support and timely feedback to the cluster Manager on the 4 Rs.
Organize meetings with key local value chain actors and farmers to forge effective support of the LVCD interventions
Ensure adult and child safeguarding during the implementation of the planned interventions

Quality assurance -Monitoring, Reporting, evaluation and Documentation

Ensure the community champions the Four Rs (Risk reduction, Risk retention, Risk diversification) have necessary monitoring tools and are trained on the same
Develop project monitoring and reporting schedules in collaboration with the various stakeholders
Work with the community champions/facilitators to continuously train, monitor and mentor the performance of financial inclusion and producer groups along identified value chains
Clean and Collate project performance data and ensure it is keyed into the relevant Monitoring Information System (MIS) on a monthly basis
Prepare weekly updates, monthly, quarterly, bi-annual and annual progress reports
Documentation of key lessons learnt and successes stories from the target farmers
Continuously track progress of planned activities and outputs in the detailed implementation plan to ensure timely and quality implementation of plans
Support Monitoring and evaluation of the grant project activities in coordination with M&E and relevant stakeholders.
Support farmer records digitization process and performance tracking in collaboration with community resource persons and relevant private actors
Together with farmers, partners, conduct regular reflection and learning events
Support the project data collection during baseline, end line, market assessments and post distribution assessments
Quality and timely reporting of project interventions and assessments
Effective project monitoring and documentation
Developed and updated digital farmer records in place

Strategic Engagement, Partnership and Networking

Represent World Vision in key L&R stakeholder forum/meetings and relevant networks at the Ward, Sub-County and County levels.
Effective coordination with other stakeholders
Facilitates linkages of the financial inclusion groups and farmers groups to micro-finance institutions and skills development institutions
Strengthen partnerships with the county government and other partners for effective support and capacity development of the farmers for sustainability

REQUIRED QUALIFICATION, EXPERIENCE AND SKILLS:

Diploma certificate Agriculture/ Agricultural economics/Agricultural extension and education/Nutrition/Developmental Studies with experience in implementing a livelihood project
Minimum of two years’ experience working with communities in either relief or Livelihood and Resilience/Food security projects
Excellent English communication skills (both oral and written) with a good understanding the local dialect and context
Excellent computer skills, including proficiency in MS Office and Lotus Notes (or another main email system such as Microsoft Outlook)
A team player, capable of building the community capacity in economic recovery aspects
Ability to take initiative, a team leader able to work with minimum supervision
Cross-cultural sensitivity and emotional maturity
Ability to maintain performance expectations in diverse cultural contexts
Understanding and demonstrated commitment to the importance of gender and other key issues in Economic empowerment

Apply: Community Mobilizer - Open to residents of Makueni County

Humanitarian Emergency Affairs Intern at World Vision Kenya

Job Description

Key Responsibilities:

The purpose of this role is to provide an opportunity to a young graduate to gain hands-on work experience with the Regional Humanitarian Emergency Affairs (HEA) team. The young graduate will work with the HEA Staff keeping tabs of critical support requirements in emergency preparedness planning, response management, and knowledge management.

MAJOR RESPONSIBILITIES

Preparedness and Information Management

Contribute to the definition of information requirements and the development of data flows, data quality assurance & quality control, and information management standard operating procedures and guidelines
Support with the design, development and testing of data collection tools using platforms like ArcGIS, Power BI, ODK, Kobo, etc., for use in disaster management, community risk assessments, impact-based early warning monitoring, and preparedness tracking.
Consolidate humanitarian response data from 9 field offices and coordinate the development and dissemination of information products such as situation reports, maps, sector infographics, and dashboards.
Support the collection, cleaning, and analysis of primary and secondary humanitarian and preparedness data from field offices for evidence-informed regional planning, anticipatory action triggers, and community-level risk reduction strategies.
Support the documentation of all HEA products including lessons learned, best practices, Real Time Learning etc., and maintain internal data management systems (e.g., Box, Teams, SharePoint).
Maintain an updated humanitarian response register and action points running sheet. improve data quality in the region/countries through field support, monitoring and feedback.
Work closely with humanitarian advisors and Anticipatory Action Coordinator to ensure the data is fit for the purpose.

Administrative Support

Support in preparation of key events organized by HEA e.g trainings etc
Support in capturing notes and minutes for meetings and any other as assigned.

Interdepartmental Support

Actively participate and support resource mobilisation efforts for humanitarian and disaster risk reduction interventions.
Working with HEA, Advocacy and Communications department in amplifying the voices of children and evidence-based impact through identifying potential stories and content that can be multi-purposed.
Support and coordinate with the Regional Office and FOs in development of regional blogs and opinion pieces that can be published externally (View, wvi.org) internally (Ignite).
Work closely with RAM as per request to provide any necessary support

External Engagements:

Participate in critical meetings with key stakeholders when delegated to ensure WV is well represented.
Consolidate write-ups of external meetings for internal sharing.

Other Duties

Perform any other related duties as required.
Attend and participate in devotional meetings

KNOWLEDGE AND QUALIFICATIONS FOR THE ROLE

Required Professional Experience

Graduates with an interest in Disaster Management and passionate about data analytics, having graduated within two years of application.

Required Education, training, license, registration, and certification

Degree in any of the following: Data Analytics/Data Science/ Statistics/ Information Management/ Statistics or a related field.
Graduated within the last 2 years

Preferred Knowledge and Qualifications

High interest and good understanding of humanitarian industry; Sphere Standards; Core Humanitarian Standards.

Apply: Humanitarian Emergency Affairs Intern

Graduate Research & Development Intern at World Vision Kenya

Job Description

The role, located in the East Africa regional office, intends to influence development and use of needs-based research, innovation for knowledge building, generation and sharing by building the capacity of young professionals following on intentional capacity building and coaching sessions, integrated with their journey in Christianity. The role shall work closely with the Strategy and Programme Quality directorate in collaboration with other unit team members and other functional leads, groups to support in the implementation and tracking of the partnership/regional office learning agenda. The role shall support, in re-designing and updating the World Vision International intranet (WV central) with up-to-date communications, impact and strategic information; tracking the implementation of Box project for timely document updates that would ensure ease of access and collaboration within (and across) teams.

The role will work closely with the CHILD Advisory committee in coordinating and ensuring implementation of the CHILD research agenda, generation of timely analysis on research themes (desired topics), linkage with research institutions enabling learning and agility in program effectiveness. Such information will be used in the development of proposals, publications and data driven evidence for sharing impact, decision and influence by the organization.

MAJOR RESPONSIBILITIES

Support Research and learning

Support mapping of NO and regional researches in line with Research Agenda and Plans
Support coordination of research projects and programs and RO based research projects.
Support to build and manage partnerships with universities and research institutions for joint research projects and publications.
Support the development of summary research findings with the related offices and/or units
Review research and learning reports for quality and compliance to set standards
Conduct research on various topics and subjects as assigned including in providing data on indicators of interest
Document research recommendations and track their implementation enabling agility in programming
Provide technical support for quality research where appropriate
Support in packaging learning information and publications
Support quality documentation of regional learning forums

Support review, updating and tracking Knowledge Management platforms

Facilitate knowledge identification, consolidation, documentation and storage.
Provide technical support in content development in the Strategy and Programme Quality and other departments
Support in the review of files and resources updated in Knowledge Management platforms, ensuring their quality and usability.
Collaborate with Knowledge Management Champions in updating resources on related KM platforms
Support the design and review of the Knowledge Management site (i.e., in wvcentral)
Track the implementation of Knowledge Management in line with the Critical to Quality framework
Support in setting up and managing Box folder structures and naming in compliance to the WVI EARO Knowledge Management Protocol

Learning and Innovation

Support in the synthesis and documentation of valuable insights and to establish regional learning agenda
Support the creation and establishment of sharing and learning exchange platfoms to promote best practices and lessons learned.
Help develop how the regional functional teams consolidate, organises, and shares the learning and insights

In collaboration with the Data analytics support develop and maintain a regional inventory of innovations, methods and tools, idea management systems, idea generation methods and internal networking initiatives for influence, income and impact
Work closely with the Global Office and National Office colleagues to review and adapt innovations, systems and processes to support project implementation.

Support capacity building

Collaborate to build field level capacity on quality research as appropriate
Provide technical support in the use of Box and other Knowledge Management platforms including WV central, MS Teams, and OneDrive amongst others in collaboration with IT
Support staff orientation on the use of KM platforms

Others

Adherence to Ethical and Regulatory Standards: Following ethical guidelines, ensuring research practices align with established standards and regulations.
Perform any other duty as may be assigned by supervisor or designee from time to time
Participate and contribute in committees and task forces as may be signed from time to time

Bachelor’s degree in research related courses including but not limited to: Statistics, Economics, Data Science, Project Management or in any related field of study.
Demonstrate ability to integrating Faith and development in work and life

KNOWLEDGE, SKILL AND EXPERIENCE

Bachelor’s degree in research related courses including but not limited to: Statistics, Economics, Data Science, Project Management or in any related field of study.
Demonstrate ability to integrating Faith and development in work and life

Must have good interpersonal and communication skills.
Must be well respected in society for Christian values and professionalism.
Good knowledge and commitment to WV’s ethos, philosophy of work and CORE documents.
Demonstrated Leadership skills evidenced by previous leadership roles in a church, Christian Union and/or para church organization.
Must possess sound biblical beliefs.
Proficiency in written and spoken English/ Swahili
Graduated with the past 2 years
Office based environment with minimal travel to the field

OTHER QUALITIFCATIONS

Strong organizational skills, independent judgment, and the ability to be flexible as the demands and priorities change.
Commitment to continuous learning and willingness to keep abreast of new developments in the field of development.
Strong interpersonal skills, as well as written and verbal communication skills.
Graduates who are practicing Christians from bible believing and recognized church or fellowship.
Graduates who are willing to commit their time on the program for the entire year.
Graduates with demonstrated good character, honesty, high competency and generally in good physical and emotional health.

Apply: Graduate Research & Development Intern

Graduate Digital Multi-Media & Graphic Design Intern at World Vision Kenya

Job Description

Key Responsibilities:

We are looking for a graphic design and digital multi-media intern to share their expertise and learn within the Regional CPE team, supporting National Offices and the Regional Office on various communication needs for projects in East Africa. The role will be based in the Nairobi office.

This program is designed for Kenyan graduates who are daring and ready to take up stretch assignments even in hardship areas, to learn and serve the most vulnerable children and the communities they live in.

MAJOR RESPONSIBILITIES:

Strengthen brand identity of World Vision
Developing communication products including digital media, reports, publication, flyers, posters, etc.
Develop, execute and report on social media engagement plans/calendar
Create concepts and ideas to visually communicate our brand and goals
Partner with regional communications team to design concepts for campaigns, events and other special projects
Engage in internal communications activities for broad exposure to the organisation

KNOWLEDGE, SKILLS AND EXPERIENCE

Bachelor’s in communications, Journalism, Media, Graphic design or Marketing
Experience/demonstrated ability in using social media and tracking analytics.
Excellent communication (written and oral) and interpersonal skills
Experience/demonstrated ability in using graphic design software. You need to know how to use Microsoft Office Suite, Adobe Illustrator, Adobe InDesign, Adobe Photoshop at an advanced level.
Experience in production and video editing.
Experience/demonstrated ability in multimedia, marketing, desktop design, journalism, media and/or communication industry.
Sharp sense of graphic design and digital media trends.
Excellent analytical skills to translate complex ideas into aesthetically pleasing, understandable, attention-grabbing information
Must have graduated within the last 2 years
Excellent written and communications skills in English

Apply: Graduate Digital Multi-Media & Graphic Design Intern

Research, Learning, and Knowledge Management Intern at World Vision

Job Description:

The Research, Learning and Knowledge Management Intern will support the development of the regional research and Knowledge Management (KM) strategy and coordinate implementation of various initiatives. The role coordinates the generation, building, and sharing of knowledge to enhance child wellbeing through WV programs. The role shall work closely with the Strategy and Programme Quality department, with the support and coaching of the Monitoring and Evaluation Advisor, and in collaboration with other teams and leaders to support in the implementation and tracking of the partnership/regional office learning agenda. The role shall support, in collaboration with the communication and GAM units, the sharing of key updates, reports, and success stories in line with the three focus areas (Impact, Influence, and Income). The intern will also track the implementation of the Box project for timely document updates that would ensure ease of access and collaboration within (and across) teams.

MAJOR RESPONSIBILITIES

Support documentation, content creation and learning (40%)

Support mapping of NO and regional researches in line with Research Agenda and Plans
Support the development of summary research findings with the related offices and/or units
Review research and learning reports for quality and compliance to set standards
Research various topics and subjects as assigned, including in providing data on indicators of interest
Document research recommendations and track their implementation, enabling agility in programming
Provide technical support for quality research where appropriate
Support in packaging learning information and publications
Support quality documentation of regional learning forums
Producing reports, summaries, presentations, and other materials to communicate findings and insights
Support in meta-analysis of research projects and evaluation reports
Manage data base and information on university and research institution partners.

Support review, updating and tracking Knowledge Management platforms (35%)

Provide technical support in content development in the Strategy and Programme Quality and other departments
Support in the review of files and resources updated in Knowledge Management platforms, ensuring their quality and usability.
Collaborate with Knowledge Management Champions in updating resources on related KM platforms
Track the implementation of Knowledge Management in line with the Critical to Quality framework
Support to organize and maintain knowledge repositories, such as databases, or document management systems.
Support in setting up and managing Box folder structures and naming in compliance to the WVI EARO Knowledge Management Protocol
Support development of questionnaire and data collection on research and Km initiatives.

Support capacity building (15%)

Provide technical support in the use of Box and other Knowledge Management platforms including wvcentral, MS Teams, and Onedrive amongst others
Support staff orientation on the use of KM platforms

Admin support and Others (10%)

Handling scheduling, coordination, and other administrative tasks related to learning and knowledge management activities.
Adherence to Ethical and Regulatory Standards: Following ethical guidelines, ensuring research practices align with established standards and regulations.
Perform any other duty as may be assigned by supervisor or designee from time to time
Participate and contribute in committees and task forces as may be signed from time to time
Support and follow up communication with field offices, GC and university partners.
Organize scheduling and note taking for CHILD advisory group engagements.

KNOWLEDGE/QUALIFICATION FOR THE ROLE

Required Professional Experience

A Masters Degree in research-related courses, including but not limited to Statistics, Economics, Data Science, Project Management, or any related field of study.
Relevant and good exposure in the field
Demonstrate ability to integrate Faith and development in work and life

Required Education,training, license,registration, and certification

Must have good interpersonal and communication skills.
Must be well respected in society for Christian values and professionalism.
Good knowledge and commitment to WV’s ethos, philosophy of work and CORE documents.
Demonstrated Leadership skills evidenced by previous leadership roles in a church, Christian Union and/or para church organization.
Recent East African graduate eligible to work in Kenya are encouraged to apply
Must possess sound biblical beliefs.

Preferred Knowledge and Qualifications

Strong organizational skills, independent judgment, and the ability to be flexible as the demands and priorities change.
Commitment to continuous learning and willingness to keep abreast of new developments in the field of development.
Strong interpersonal skills, as well as written and verbal communication skills.
Graduates who are practicing Christians from bible believing and recognized church or fellowship.
Graduates who are willing to commit their time on the program for the entire year.
Graduates with demonstrated good character, honesty, high competency and generally in good physical and emotional health.

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Intern – Digital Multi-Media and Graphic Design at World Vision

Job Description:

This internship is a 6 months’ talent incubation programme aiming to give young Christian graduates real work experience, personal, spiritual and professional development through on- job mentorship and coaching.

Key responsibilities:

30% Strengthen brand identity of World Vision. Developing communication products including digital media, reports, publication, flyers, posters, etc.
20% Develop, execute and report on social media engagement plans/calendar
15% Create concepts and ideas to visually communicate our brand and goals
20% Partner with regional communications team to design concepts for campaigns, events and other special projects
15% Engage in internal communications activities for broad exposure to the organisation

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Relationship Officer – Internships (Multiple Locations) at VisionFund Kenya

Relationship Officer – Interns

VisionFund Kenya is inviting applications from qualified and motivated individuals to join its Operations Department as Relationship Officers – Interns across branches countrywide.

This is an excellent opportunity for self-driven individuals passionate about community development, financial inclusion, and customer relationship management.

Position: Relationship Officer – Intern

Organization:
Department: Operations
Employment Type: Internship
Application Deadline: Friday, 30th January 2026

Key Responsibilities

Grow and manage assigned customer portfolios
Conduct credit appraisal and client recruitment
Provide customer care services at both group and individual levels
Meet and achieve set loan and client acquisition targets

Who Should Apply

Self-driven and proactive team players
Strong communication, interpersonal, and sales skills
Passion for working with communities and underserved populations
Practicing Christians aligned with VisionFund Kenya’s mission and values

Duty Stations

Eldoret, Kapsabet, Kapenguria, Kisumu, Kakamega, Kitale, Nyandarua, Naivasha, Thika, Kariobangi, Meru, Machakos, Mombasa, Kabarnet, Migori, Nakuru, Narok, Nyahururu, and Eldama Ravine.

How to Apply

Interested candidates should send their application via email: hr@visionfundkenya.co.ke Subject Line: Relationship Officer – Intern (Indicate Branch) Attachment: CV only (saved as one PDF document)

Internal Audit Intern at VisionFund Kenya

Internal Audit Intern

The Internal Audit Intern will report to the Internal Auditor. The main roles include supporting the Internal Audit team in assessing internal controls, risk management processes, and compliance with the company policies and regulatory requirements. The role provides hands-on exposure to audit planning, execution, and reporting, while helping to collect and analyze financial and operational data to inform decision-making. The internship aims to develop practical audit skills, analytical capabilities, and professional understanding of internal audit practices within a financial or microfinance environment.

Responsibilities:

Assist the Audit team in planning for audit assignments
Assist in testing and documenting internal controls for key business processes.
Perform data collection and basic data analysis to support audit testing and findings
Assist in preparation of working papers that document audit evidence, observations, conclusions, and relevant recommendations.
Help in identifying and documenting audit observations and recommendations for improvement.
Participate in risk assessments and process walkthroughs.
Conduct research and analysis to support audit findings and recommendations.
Prepare narrative walkthroughs and flowcharts for processes and controls.
Support in verifying the existence and proper use and safeguarding of company assets.
Participate in investigations of suspected irregularities or non-compliance as assigned.
Support team members in various administrative and audit support activities as needed.
Engage in on-the-job training and mentorship to gain practical experience in internal auditing practice and standards.
Perform any other tasks as may be assigned by the Internal Audit Manager or team supervisors in support of departmental objectives.

JOB REQUIREMENTS

Bachelor’s Degree (or final-year student) in Accounting, Finance, Business Administration, Economics, or a related field.
Professional coursework or partial qualifications in CPA, ACCA, or CIA are an added advantage.
Basic knowledge of internal audit principles, risk management, and internal control frameworks.

Key Competencies

Strong analytical skills and high attention to details.
High ethical standards, integrity, and commitment to confidentiality.
Eagerness to learn and apply audit concepts in a real-world setting.
Good written and verbal communication skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint); knowledge of data analysis or audit software an advantage.
Ability to work effectively in a team environment and manage time efficiently.
Demonstrated initiative, curiosity, and willingness to take on new challenges.
Alignment with the organization’s mission, values, and professional ethics.
All candidates must be professing and practicing Christians whose conduct and depth of character are governed by personal Christian convictions.

How to Apply

Interested and suitably qualified individuals should forward their applications (competitive for both internal and External Candidates) attaching copies of their academic and professional certificates, detailed CVs indicating work experience, daytime contact, and addresses of 3 professional relevant referees to reach the undersigned by Friday 14th November 2025 by 5.00 PM. The position should be the subject of the email application. Send applications to: hr@visionfundkenya.co.ke
Additionally; the CV must be in PDF format, and all the attachments scanned into one PDF document

Head of People & Culture, VisionFund Kenya at World Vision Kenya

The Head of People & Culture is responsible for all aspects of the human resource function within the VisionFund Kenya Office. Reporting to the Chief Executive Officer, the position is responsible primarily for P&C Strategy, staffing, recruiting, retention, performance management, employee relations, compensation, compliance, individual development and succession planning. The incumbent ensures that HR initiatives are aligned with VFK’s mission, values and long-term business strategy, and that they support the evolving HR needs of the business. The overall objective of the position is to support the development and retention of a high-performance work force and a learning culture

Key Responsibilities

(20%) P&C strategy – Ensure that P&C Strategy is developed & implemented in all areas of the organization and in compliance with VF Kenya & VFI standards.

Provides strategic People support and advice on Human Resources issues
Updates the employee handbook on a per need basis, and ensures that all revision and addition to the policies are written in the employee handbook; Informs all concerned staff the changes entered into the employee handbook;
Ensures that good insurance covers for staff are in place that will be of benefit to the organization
All Policies are updated as required quarterly present to board P & C matter
Recommend employees recognition activities to honour individual milestones and achievements

(10%) Manpower planning & Budgets

Contributes and advises in senior management strategic planning, with particular responsibility for HR needs, policies and procedures;
Prepares and submits annual budget and plan for the approval of the SMT
Aligns with SMT on manpower planning

(15%) Recruitment and Onboarding

Develops letters of appointment, transfer, promotion, and the like; and sends to the concerned staff after approval;
Conducts “due diligence” or the “fit and proper” test to assess the job applicant’s background and character;
Ensures that VF Kenya maintains a standardized and systematic hiring and recruitment process; develops or updates hiring policies and procedures most appropriate to individual positions;
Coordinates all recruitment for VF Kenya: reviews staff requisitions, supervises the hiring and contractual process, and arranges for the new employee’s orientation with the immediate supervisor

(10%) Compensation & Rewards

Reviews the benefits scheme (compensation, incentives, and other benefits) on an annual basis; ensures that it is properly administered in accordance with the employee handbook, and if necessary, recommends to the CEO the renewal of the scheme;
Conducts consultations with department heads to determine performance indicators and benchmarks per position;
Periodically carries out salaries and benefits surveys for the review process in order to develop and maintain a competitive compensation package and incentive schemes for staff.

(25%) Performance management & Engagement

Implement and monitor staff performance appraisals is done on a regular basis; in workday
Reviews the performance appraisal & calibration effectiveness in workday
Investigates all disciplinary and grievance cases with the respective staff, provides guidance, and corrective action through counseling, training, or instituting disciplinary procedures;
In consultation with the senior management, develops performance indicators and standards for incentives
Branch efficiency & Effectiveness
Annual safeguarding assessment & Reporting

(5%) Capability & competency management

Conducts periodic staff training needs and plans for capacity building- training and staff development;
Coordinates and develops the staff development strategy to make sure that the staff continues to achieve professional growth within VF Kenya
Ensures 100% completion of mandatory annual training
Monthly & quarterly reporting

(10%) Employee relations & Change agent

Staff engagement through annual Voice survey
Support leave management
Advisor P&C whistle-blower Committee on policies & regulations governing staff disciplinary
Coordinates grievance hearing between the staff and the committees
Staff orientation on MIP / annual BPS
Ethics Points IIM investigations

5% Any other Duties assigned or delegated

And any other duties that may be assigned from time to time by CEO
Visit to the Field operations quarterly or on need basis

Ideal Candidate Profile

Required Preferred Knowledge and Qualifications Education,

Master/Postgraduate Diploma in Human Resources Management or related field.
Bachelors’ Degree in HR, Social Science, Psychology or related field
5 years’ experience in human resource management in progressively responsible roles, with sound cross-functional experience.
Managing people Professionally
Experienced in using various human resource information systems
Understanding in national labor law, employment legislation & employment practices.
Excellent interpersonal, communications, customer service, consulting, coaching and organizational skills, with a track record of driving change and innovation.
Strong problem solver with strong business skills and strategic acumen, analytical skills, and excellent team-building skills.
Both strategic and tactical: able to lead in a ‘role up your sleeves’ manner that is perceived to be people-centric and effective.
Basic financial skills
Culturally astute, respectful and tolerant, able to promote and support diversity in the workplace, and able to gain the trust and respect of peers.

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Advisor, Global Accountability at World Vision Kenya

KEY RESPONSIBILITIES

Act as an SME, overseeing the maintenance and implementation of the Programme Accountability Framework (PAF) across WV entities and teams.

Provide technical leadership on how World Vision is accountable to children and communities through oversight of the PAF (overseeing updates when required) and influencing with WV to enhance a culture/enabling environment that values and support this.
Collaborate with others to ensure the PAF is embedded in our programming approaches, consistently implemented and capability built.
Implement and support monitoring of the PAF adherence and implementation in coordination with the Global Compliance team, aligning and tools and approaches where possible.
Work with the Social Accountability function to provide guidance on how WV’s own accountability can be practiced in ways that enhance the implementation, and impact, of our social accountability programming.

Act as a policy delegate for key Partnership level policies and standards, including:

The Partnership Policy on International NGO Commitments and Accountability Mechanisms and Open information policies.
Management procedures for joining or leaving global commitments and standards
Ensure effective implementation with, compliance with, across WV entities

Track external stakeholder expectations and commitments in regard to WV’s reporting of accountability practices and lead the annual update of the WVI Accountability Report with relevant teams to contribute products that will build trust in WV (e.g. Accountability Reports and publishing details on our investments in alignment with the International Aid Transparency Initiative)

In coordination with the Director, lead the updating and production of the annual Accountability report with a variety of GC level stakeholders, ensuring the report discloses appropriate levels of information to meet external stakeholders’ expectations, while protecting WV’s reputation.
Monitor expectations of INGO disclosure around their stewardship of resources and management of risks related to unintended, negative impacts. This includes representing World Vision’s interest in industry accountability bodies like Accountable Now, or others as requested by the Director
Strengthening Organizational Accountability and Transparency practices, procedures and structures
Equip World Vision with a mechanism for capturing, tracking, and communicating commitments made to external accountability mechanisms (e.g. Global Compact, Core Humanitarian Standard, Grand Bargain, IATI)

External Engagement:

Engage periodically and represent WV in global accountability working groups and with other peer organizations
Advise leaders and managers to maximize the learning potential of benchmarking our practices with the Global Standards for CSO Accountability.

KNOWLEDGE, SKILL AND EXPERIENCE

Required Education, training, license, registration, and/or

Certification

Bachelor’s degree in international development, Communications, Social Sciences or other related discipline.

Required Professional Experience

7+ years of experience working in the field of accountability and transparency, or related disciplines.
Ability to build and maintain effective working relationships with a diverse group of stakeholders, including senior leaders in many contexts.
In depth understanding of emerging accountability and governance issues, trends, and challenges relevant to the International NGO sector.
Demonstrated ability to communicate effectively and persuasively in a wide range of contexts – from leadership to community – both within and outside the non-profit sector and to manage multiple stakeholders and cross functional project groups or teams.
Understanding of the regulatory environment for not-for-profit organizations, especially on transparency, anticorruption and PSEA.
Comfortable working cross-culturally with field offices and local staff in developing country contexts.

Required Language(s):

Effective in written and verbal communication in English.

Required travel and/or work environment accommodations

The position requires ability and willingness to travel domestically and internationally up to 10% of the time

Position’s physical requirements

Sitting at a desk for extended periods of time.

Preferred Experience, Knowledge and/or other Qualifications

Experience with networking and successful implementation of new initiatives and concepts, such as accountability, transparency and PSEA at an organizational level through demonstrated practical application.
Familiarity with the International NGO Charter of Accountability and the requirements of the Global Reporting Initiative NGO Sector Supplement.
Ability to work independently with limited supervision

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Senior Manager, Impact Communications at World Vision Kenya

Job Purpose:

Reporting to the Global Director, Corporate Communications, this senior manager oversees a team working to raise World Vision’s brand—via media relations, on digital channels, and at key events—as an industry leader whose best-practice and life-changing programming brings about life in all its fullness for vulnerable children in the most challenging contexts.

The senior manager has a dual role: to themselves promote World Vision’s field impact, policy calls and technical expertise across our core sectors and key ministries to key grant donors, policy-makers and other institutional audiences; while also ensuring team members are doing the same. Collating and monitoring all metrics related to the work of their team the Senior Manager will also ensure the team’s goals and objectives are dovetailed into and in support of priority Global Centre and Partnership strategies.

Key Responsibilities:

Managing the Impact & External Engagement Communications team

Manage a team of communications staff, ensuring they are clear about strategic goals and objectives; that any blocks to success are removed; and that staff members are able to grow and flourish in their career at World Vision
Ensure that team members work effectively; individually but also as a unit, and that the efforts and impact of the teamwork is monitored and reported on.

Boosting brand and reputation, positioning the organisation and SMEs for income growth and policy change

Amplify the organisation’s programming and policy evidence of impact, policy insight, and thought leadership to priority audiences, at the global level and beyond
Encourage and support the organisation’s best SMEs/leaders to develop as thought leaders and to raise their profile externally – all in support of key thematic areas

Supporting the organisation’s engagement with priority partners to achieve common goals

Undertake communications work that enables or that directly supports staff to collaborate with priority partners, e.g. produce videos with joint branding
Work together with priority partners on campaigns or initiatives with shared aims, and that benefit the brand and reputation of both.

Ensuring the production of engaging, high quality, brand aligned content

Work with Global Centre teams and priority thematic working groups so that priority research, reports, infographics, website content is all jargon-free, impactful, high quality and, as far as possible, newsworthy.

Gather and analyse data-driven insight into the impact of brand-building communications

All engagement with the communications products and other activities will be tracked using data gathered from media, social media and surveys
Contribute to Global Marketing and Communications engagement efforts that build team unity, collaboration and trust.

Required qualifications:

A Masters degree in English, Journalism, Communications, a related field, or equivalent experience.
Twelve years’ experience in communications or public policy/advocacy fields, ideally with experience of working in a not-for-profit.
Seven years’ experience managing staff in person and/or remote, preferably in a range of countries and cultures.
Exceptional command of written English, grammar, syntax, and style. With the proven ability to edit complex, technical, or sensitive content into accessible and engaging language. Professional fluency.
Experience of commissioning and/or producing a range of communication products, all aligned to brand and to deadline.
Familiarity with a range of communications KPIs and metrics, and software used to monitor and report on them.
Strong project/time management skills with the ability to manage multiple priorities under deadlines.
Comfortable working in a fully remote, digital environment.
Ability to travel to/within domestically and internationally as needed, though likely no more than 5-10% annually
Work hours can occasionally be in excess of 12 hours per day during difficult periods
Given the international nature of the organisation, the senior manager will need to be willing to work out of regular working hours when required

Preferred Experience, Knowledge and/or other Qualifications

Strategic approach to reputation, positioning and communications planning and knowledge of audience engagement.
Demonstrated success in understanding audience and stakeholder needs and channel management.
Excellent written and verbal communications skills to deal with the highest level of organisation/business representatives.
Experience in commissioning, editing and publishing news and/or magazine articles.
Experience across a range of communications approaches and products.

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Security Officer – ELEVATE Project (Local Residents of Mandera County encouraged to apply)

Job Responsibilities:

Strategy and Planning

Develop and implement the project area security and safety response plan in alignment with WV security policy so as to ensure the operational priorities of the project area are appropriately supported.
Ensure Security Risk Assessments, Country Risk Ratings and Core Security Requirement standards, processes and procedures for the project area are completed in accordance with the current Office of Security, Safety and Resilience (SSR) guidelines and training.

Security Operations

Lead all security and safety operations within the project area.
Work with the Roving Field Security Officer (RFSO) to carry out Security Risk Assessments as required/directed.
Country Risk Ratings for the project area are established and updated as required
Ensure Core Security Requirements for the project area are implemented in line with Country Risk Ratings
Provide input and support to management in crisis situations and critical incidents
Conduct security investigations when required.

Networking and External Liaison/Engagement

Represent WV Kenya at local NGO security network meetings within the project area and ensure information from these groups is disseminated to relevant staff in a timely manner.
Security liaison with the local host government security agencies in coordinating security and safety of WV Kenya staff and assets within the project area.
Build ongoing networks for sharing security information and coordination.

Capacity Building and Technical Training

Coordinate routine security briefing for staff and visitors to the project area and conduct regular security training in liaison with the RFSO, for the project staff based on local security risk assessments.
Seek to develop a culture of security awareness and monitor staff compliance.

Reporting and Documentation

Provide regular security reports to the Project leadership team, the region and the Security, Safety and Resilience office.
Ensure that all security incidents are reported in accordance with WV Security Policy.
Collect, analyse and disseminate security information appropriately and in a timely manner.Other duties as assigned by the supervisor

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Project Officer – Health (Global Fund Project) Shortlisting on a rolling basis

Key Responsibilities:

Quality Project implementation

Plan for the implementation of activities including interpretation of budget, preparing procurement plans, engaged in the procurement process and following the donor and WVK financial accounting policy/requirement.
Ensure project implementation is aligned with the project’s goals and objectives and is within the stipulated timeframe and targets.
Conduct regular field visits, provide supportive supervision, mentorship, monitor project activities and provide technical support in accordance with the project implementation guidelines & National TB guidelines.
Support the implementation of TB prevention, case detection and treatment programs in alignment with Global Fund guidelines.
Capacity Building of Community Health Promoters, TB champions and other volunteers to strengthen local capacity for TB management and community sensitization.
Support Health facilities to identify TB champions.
Support development, implementation and monitoring of the work plans and ensure that the budget is adhered to and that budgets are utilized effectively
Ensure both financial and program reports are sent to the donor as per agreed timelines
Advocate for and promote gender-responsive, people-centered approaches.

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Graduate Research & Development Intern at World Vision Kenya

Graduate Digital Multi-Media & Graphic Design Intern at World Vision Kenya

Research, Learning, and Knowledge Management Intern at World Vision

Relationship Officer – Internships (Multiple Locations) at VisionFund Kenya

Internal Audit Intern at VisionFund Kenya

Head of People & Culture, VisionFund Kenya at World Vision Kenya

Advisor, Global Accountability at World Vision Kenya

Senior Manager, Impact Communications at World Vision Kenya

Security Officer – ELEVATE Project (Local Residents of Mandera County encouraged to apply)

Job Responsibilities:

Project Officer – Health (Global Fund Project) Shortlisting on a rolling basis

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