Field Based Account Manager – LPG at Vivo Energy
To deliver the expected Volumes, profitability, and Debt
results in LPG bulk, maintain and develop strong customer relationships, whilst
at same time adopting both defend and growth strategies.
MAIN ACCOUNTABILITIES & WHAT YOU’LL BE DOING
Sales & Customers:
- Manage
customer portfolio to achieve business KPI’s: Volume, Margin, Debt,
Growth, and Customer Service.
- Maintain
sales portfolio, monitor growth and performance. Use available sales tools
to drive business growth with quality and accurate account plans for all
key customers
- Maximize
on emerging opportunities in the market and recruit new customers to grow
business size.
- Use
available tools to grow Bulk LPG customers and penetration in the market.
- Develop
Business plans with the distributor, and review regularly to ensure
implementation.
- Build
rapport & maintain good customer relationship with all customers.
- Market
Intelligence and monitoring: Maintain database of the size of the market,
the various competitors and market shares. Provide regular market
intelligence such as pricing, new customers, competitor activities etc.
- Comply
with standard offer book as per the customer promise initiatives.
- Defend
business from competition by renewing all major customer contracts.
- Manage
Credit in line with the company credit policy and manual of authorities.
Collect Debt in line with agreed trading terms and complete customer
Credit appraisals as they fall due.
- Ensure
all invoices and statements are delivered timely to customers. Highlight
and resolve invoice disputes with customers.
- Implement
company policies and procedures, and ensure relevant controls are in
place.
- Carry out
regular equipment audits at customer sites and advise / take timely
remedial action. Liaise with Engineering where necessary on tank
installations, revalidation and other technical requirements.
Marketing & Supply Chain:
- Grow
market share in assigned Sales territory. Assist in the planning and
implementation of any LPG customer events earmarked for the particular
financial.
- Promote
the use of alternative payments methods (Pre-payments) for small volume
customers and Resellers.
- Provide
accurate sales forecasts for effective S&OP process.
- Work
with distribution to ensure smooth product delivery to customers.
KEY & EXCITING NEW CHALLENGERS
- Competition:
especially from new and rapidly expanding/increasing non-traditional LPG
marketing companies. Rampant dumping of product into assets (tanks) owned
by other companies.
- Customer
demands: e.g. for more and more discounts, driven by cost reduction needs
in most sectors e.g. manufacturing / hotels etc.
- Credit
Management: trading within terms in face of cash flow management needs of
customers.
- Continuously
strive to exceed customer’s expectations in delivery of service while
optimizing use of company resources.
- Working
and delivering results with minimal supervision, as the role is field based.
JOB KNOWLEDGE, SKILLS & EXPERIENCE
Essential:
- NQF
Level 7 (Bachelor’s Degree in Engineering)
- 3+
Years in Sales & Marketing
- Engineering
background is strongly preferred for this role
- Business/Financial
and commercial acumen, including debt management
- Proven
track record in implementing Marketing initiatives
- Management
of Key Accounts
Competencies;
- Demonstrated
ability to work and deliver results independently with minimal supervision
is critical.
- Sales
experience with proven negotiation skills and sales technique
- Results
driven, good team player, with ability to provide solutions that are
creative and innovative
- Market
Awareness
- Customer
Relationship Management
Tank Farm Assistant at Vivo Energy
Job Purpose:
To prepare storage tanks for receipts/ loading, lead the
tank farm crew in manning the actual receipt, bunkering and handling of bulk
petroleum products into and from the Terminal by pipeline in a safe, secure
manner, whilst maintaining HSSE standards and maintain customer focus.
To train the Tank Farm team on their role in Tanker
discharge, tank dipping, safe house keeping, quality checks, sampling of tanks
and final releasing of products to loading gantries.
Requirements
Principal Accountabilities
- Support
delivery of Mombasa Terminal Annual HSSE plan by implementing assigned
roles as per plan. Assigned roles include participation in Terminal HEMP
process, weekly terminal /Tank farm sectional toolbox meetings, quarterly
Terminal Safety Committee & Ops Meeting, daily walkabouts, monthly ERP
drills and HSSE incentive scheme. Ensure timely closure of action items
and monitor on a monthly basis.
- Enhance
safety culture at Mombasa Terminal by supporting PI and incident reporting
as per target of at least two PI/Staff/month for all Tank farm
contractors. Follow up timely closure of actions identified and achieve
zero LTI’s/Incidents.
- Ensure
that all product transfer operations are conducted safely and in
accordance with the laid down procedures
- As the
custodian of tank farm vehicle, ensure correct usage and maintenance in
line with HSSE guidelines.
- Ensure
weekly interceptor skimming and keep records while maintaining strict
control through effective custody of all interceptors’ keys to ensure they
remain locked and sealed at all times. Authorize opening only for draining
of excess water and routine cleaning.
- Closely
supervise tank farm contractor staff and carry out at least weekly PPE
inspection to ensure fit-for-purpose. Maintain records
- Maintain
updated Tank farm KPIs for improvement monitoring- to be tracked monthly.
- Achieve
Zero High/Serious findings in Audits in Tank farm/Marine operations.
Ensure timely closure of action items through continuous follow up.
- Monitor
tank stock levels and plan safe pumpover jointly with KPRL to ensure nil
stock out unless due to external circumstances out of terminal’s control.
- Manage
consignment stock at customer site to ensure adequate stock controls while
maintain sufficient stock levels. Work with stakeholders for timely stock
takes and invoicing.
- Avail
tanks for gantry operations by 7:00am daily and capture tank temperatures
/ Densities in SAP every 4 hours, and the same accurately recorded in the
appropriate register.
- Deliver
on the stock management targets by supervising daily accurate tank dipping
and conducting reconciliation by 8am. Maintain stock variances to within
target and conduct prompt investigations and explanation for those outside
tolerances by 11am daily.
- Supervise
and document all aviation quality checks and water draining from tanks.
- Ensure
accurate tank sampling, conduct quality checks during tanker discharge and
ensure samples are sent to the Lab for analysis on time
- Ensure
terminal VHF radios are in good working condition and inventory promptly
updated
- Ensure
that good housekeeping is maintained at the tank farm and pump areas at
all times by taking daily walkabouts.
- Maintain
tank farm operations records including KPIs safely for ease of retrieval
and audit trail and ensure handover for archiving is properly signed-off.
- Ensure
all ship discharges are well planned and conducted efficiently to keep
demurrage costs at a minimum.
- Support
saving on terminal budget through effective management of tank farm
contractor staff shift system to attain optimal overtime unless due to
external unavoidable circumstances.
- Effectively
manage safekeeping of tanks, bund wall valves and interceptor keys and
locks to ensure controls assurance process remains intact.
- Requisition
and securely store seals for Tank farm use, dispense the same and account
for all issued seals. Ensure all tank/pipeline valves, bund walls and
interceptors are properly and securely sealed and accurately recorded in
the tank farm seals register.
- Ensure
product quality (including daily conductivity for Jet A1) by receiving
product quality certificate from KPRL/Lab prior to pumpover and getting
received product tested at MSAT Lab.
- Drain
water from storage tanks fortnightly and keep records.
- Review
annual terminal maintenance plan relating to Tank farm equipment jointly
with the maintenance supervisor and ensure implementation as per plan
(including monthly testing of HLA alarms) and keep records
- Maintain
Tank farm equipment breakdown log and follow up with maintenance
supervisor for speedy closure to minimize downtime. Sign off all
works/projects touching on Tank farm equipment to ensure satisfactory
performance by maintenance contractors, give feedback to maintenance
supervisor as necessary.
- Review
and update Tankfarm Operations procedures at least quarterly to ensure fit
for purpose. Train all Tank farm staff on the procedures after every
update and keep records as evidence all staff have fully understood.
- Develop
a fit-for-purpose training plan for tank farm contractor staff and execute
monthly to ensure they remain competent to carry out their duties.
Key Challenges:
- The
incumbent must be available to work long hours, often under pressure,
without losing focus. Other key challenges include:
- Good
application on interpersonal skills to enhance teamwork and flexibility to
accommodate work schedules especially in communicating with vessels and
others Stakeholder.
- Uphold
both HSSE and Operational procedures and standards
- Ensure
controls are always adhered to.
Knowledge, Skills & Attributes
- Engineering
or technical background with at least Higher National Diploma with some
experience in petroleum operations and computer literate
- Good
communication skills and ability to lead teams.
- Ability
to work under pressure and long hours with minimal or no supervision
- A good
understanding of the business
- Valid
Driving License
- Group
HSSE-MS knowledge is essential for the job
- Physically
fit with no phobia to height
Key Competencies
- Champions
Customer Services
- Builds
shared vision/ Engages stakeholders
- Demonstrates
Courage
- Demonstrates
Professional Mastery
- Displays
personal effectiveness
- Motivates,
coaches and Develops
- Values
Differences/Works well in teams
Application Closing Date: 10 June 2026
Treasury Accountant at Vivo Energy
Job Purpose:
Responsible for performing various Cash Management and Cash
Accounting activities within the Corporate Treasury function. The role
primarily focused on the general ledger and control duties of the treasury
department function
Principal Accountabilities:
- Prepare
timely and accurate cash flow forecasts
- Ensuring
Vivo Energy Kenya facility utilization are well updated and maintained
with zero default
- Collate
and monitor product and duty payments data to ensure timely settlement of
product obligations
- Ensure
all commitments are regularized in time including OD.
- Prepare
the central treasury reporting templates
- Operate
the FX trading desk for the business
- Monitor
and manage our DIE Trade losses/Gains
- Focal
Point on all insurance issues to ensure seamless coordination between
business and insurers
- Ensure
the e-banking systems are in place and operational
- Monitor
all cashiers receipting and ensure on time capture of all banking’s in SAP
- Support
The Bank reconciliation accountant in timely resolution of all reconciling
items.
- Ensure
that accounts reconciliations are performed on a timely basis and
reconciling items explained and cleared promptly.
- Also
act as the back up to the Treasury Assistant managing the P Card and trade
finance functions
Key Challenges:
- Forecast
cash flow positions, related borrowing needs, and available funds for
investment
- Ensure
that sufficient funds are available to meet ongoing operational and
capital investment requirements
- Monthly
verification of bank interest charges and commissions
- Forex
Deals properly and economically executed with proper documentation
- Focal
Point on all insurance issues to ensure seamless coordination between
business and insurers
- Ensure
our payments platforms align to the treasury policy.
- Monitor
to ensure timely receipting of all remittances in the ERP system and that
all reconciling items are closed promptly.
- Opera
rating in a highly sensitive area with tight timelines
ARequirements
Job Knowledge, Skills & Experiences:
- Degree
in Accounting and Finance. Experience in a Treasury or finance environment
- Professional
qualifications such as CPA, ACCA or CFA.
- Strong
organizational, analytical, interpersonal and communication
skills
Competencies:
Treasury
- Treasury
Policies
- FX
trading
- Cash
Management
- Banking
Operations
- Financial
instruments
- Interest
expense / income and Bank charge management
- Banks
charges (commissions and fees) understanding/control
Leadership
- Builds
Shared Vision/ Engages Stakeholders
- Champions
Customer Focus
- Delivers
Results
- Demonstrates
Excellent interpersonal and communication skills
- Demonstrates
Professional competency
- Displays
Personal Effectiveness
- Works
well in Teams
HSSE
- Supporting
in the delivery of Vivo Energy HSSE plan
- Reporting
PI’s and follow up on their closures
Closing Date: 31 May 2026
Lubricants Marketing Implementer at Vivo Energy
Job Purpose:
The Lubricants Marketing Implementer or trade marketing will
be responsible for implementation of agreed brand and channel marketing
initiatives, campaigns and other programmes to support the achievement of
market penetration, brand health, business targets and loyalty both in B2B and
B2C sectors.
Principal Accountabilities:
Marketing Planning & implementation
- Participate
in the development of the country marketing plan covering key brands and
channels in liaison with the Lubricants Marketing Manager as per the VE
Lubricants marketing planning calendar
- Manage
implementation of agreed lubricants brand and channel (B2B & B2C)
sales & marketing initiatives – including concept development, actual
implementation directly and through third party agencies where
appropriate, within agreed budgets.
- Manage
implementation of B2B customer value propositions (CVP) and pipeline
(SPANCOP) management by the sales teams and Frontline Technical Services
(FLTS) Team.
- Monitor
impact of marketing initiatives to ensure delivery of target return on
marketing investments (pre and post implementation)
- Manage
agency relationships to implement agreed marketing communication for
assigned brands and channel initiatives.
- Support
and participate in the on-ground implementation of distributor marketing
initiatives, agency supervision and performance evaluation on need basis.
Requirements
Job Knowledge, Skills & Experiences
- A
university degree preferably in business, marketing or related field.
- At
least 3 years of experience in a marketing or marketing support role or
environment with strong analytical skills.
- Ability
to think strategically and to translate new concepts into operational
plans.
- Ability
to draw insights from data and communicate them to different audiences
with ease. Good understanding of Retail and B2C markets.
- Strong
value chain; Pricing; Channel management & Route-to-Market (RTM)
competencies.
- Strong
proven commercial skills and judgment.
- Strong
customer orientation.
- Ability
to manage complex projects and handle numerous relationships.
- Strong
interpersonal and excellent organisational skills.
- Experience
in Fast moving consumer goods (FMCG) setting and digital marketing is an
advantage.
- High
proficiency in Microsoft Excel, PowerPoint and other common computer
programs.
Closing Date: 25 May 2026
Trading Operator at Vivo Energy
Drawback, Refunds and rebates.
- Supporting
exports procedures and trucking all regulatory exports’ documentation.
- Coordinate
application of all regulatory approvals for all deliveries under drawback,
refunds and rebate regimes.
- Collating
all support documents for drawback, refunds and rebate.
- Computation,
compilation and approval of all drawback, refunds and rebate vouchers for
lodging with KRA.
- Follow
up of all claims through KRA system and reprocessing rejected claim.
- Performance
oversight role to the C&F on all issues related to exports, duty free
deliveries, drawback, refunds and rebate processing.
- Periodic
reporting of exports, duty free deliveries, drawback, refunds as required
from time to time.
Vessels Discharge supervision.
- Act a
shore officer to oversee all relevant disport operations on behalf of
Supply department.
- Coordinate
with Shipping agents to ensure efficient performance of their role.
- Attend
all VEK vessel pre-discharge meetings
- Oversight
role on discharge process to ensure no loss of time during discharge and
that discharge is completed within the allocated window and intervene
where need be.
- Oversight
role on computation of products discharged to ensure minimum losses and
ascertain quantities that have been received in tank.
- Participate
in planning for optimal discharge to safeguard VEK interests.
- Ensure
efficient discharge changeover between different terminals.
Exports coordination.
- Keep
track of all VEK/SVLK Exports to ensure efficient clearance as per
prevailing KPI.
- Coordinate
with all internal imports focal points to ensure no knowledge and process
gaps and timely action by the focal points to alleviate clearance delays,
demurrage and storage charges.
- Performance
oversight role to the C&F on all issues related to imports.
- Support
to all business Units in VEK and SVLK when declaring exports to ensure
correct documentation.
Compliance with Regulatory framework.
- Maintain
daily communications with KRA to ensure no negative publicity related to
compliance issues and if any raise it immediately with supervisor.
- Action
on all non-compliance issues raised by CSD immediately they are raised and
get formal confirmations from KRA on close-out of each.
- Monitor
changes in the above regulatory environment and focal points on the best
way to comply.
- Conduct
monthly reconciliation with KRA KOSF to ensure all imported products have
been fully accounted for and captured in KRA records.
- Reconciliation
of all KRA demands from Customs Services Department to ensure close-out
and formal communication of the same by KRA.
- Monthly
reporting of all outstanding KRA demands related to the role.
C&F Performance
- Daily
follow-up of the C&F agents to ensure they deliver their daily duties.
- Follow-up
with C&F agents to ensure timely reporting and close-out of actions
both raised in the reports and monthly KPI meetings.
- Coordinate
monthly KPI review meetings for the C&F agents.
Requirements
JOB KNOWLEDGE, SKILLS & EXPERTISE
- At
least 2 years’ experience in customs & the oil industry supply chain
field.
- University
graduate with a business-related course
- Proven
computing and analytical competencies.
- Effective
team player.
- High
integrity and strong character.
- Proven
communication and inter-personal skills with strong negotiation skills