Manager, Central Banking Programs (Manager 1) at The Central Bank Of Kenya Institute Of Monetary Studies (CBK-IMS)
Job Description
Job Purpose
The role holder will be required to research, design,
market, and implement quality and customer driven technical programs for the
Central Bank of Kenya.
Key Duties and Responsibilities
Strategic Responsibilities
- Develop
strategic training and development programs for the Central Bank of Kenya
and other Central Banks in the region.
- Engage
strategic partners, experts and resource people to offer professional
training on emerging issues in the Central Banking sector.
- Position
the Institute as a world-class knowledge hub and a preferred center of
excellence for world-class central banking programs within the region.
Technical and Operational Responsibilities
- Develop
and implement in collaboration with CBK departments, technical programs
that support effective implementation of CBK mandate
- Preparation
of performance reports in line with approved objectives and work plans.
- Prepare
annual training objectives and session plans
- Consult
with CBK departments to identify training needs on central banking
- Market
central banking courses to regional central banks.
- Provide
assessment-based training in selected areas within the CBK departments.
- Monitor
the development of training materials and promotional materials
- Monitor
delivery and evaluation of programs to ensure quality and meet the
training objectives and participants’ expectations.
- Monitor
the implementation of training programs to ensure quality and effective
customer service.
- Carry
out customer satisfaction surveys on continuous basis to inform programs’
improvements.
- Respond
to training enquiries by CBK departments, stakeholders, partners and
service providers
- Monitor
performance and preparation of performance reports in line with approved
objectives and work plans.
- Coordinate
the reimbursement of training costs by CBK on monthly basis
- Oversee
invoicing of clients attending central banking courses
- Open
and Close training programs
Other Responsibilities
- Mentor
and coach staff in the section.
- Draft
talking notes for various levels of speakers and resource people.
- Develop
and monitor training and workshop budgets
- Design
and develop promotional materials including brochures, folders and
memorabilia.
- Provide
assessment-based training according to client needs and the industry.
- Monitor
the development of training materials and promotional materials
- Monitor
the delivery and evaluation of programs to ensure quality while meeting
training objectives and participants’ expectations.
- Monitor
the implementation of training programs to ensure quality and effective
customer service.
- Any
other duties as may be assigned from time to time by the Head of Division/
Management
Qualifications
- Master’s
Degree in Business, Education or related field from a reputable University
- Bachelor’s
Degree in Business Administration, Education, Economics or related
discipline from a reputable university.
- PhD in
Business or related field is an added advantage.
- Membership
of a relevant professional association or body is an added advantage.
Work Experience
- Minimum
of Eight (8) years of progressive experience in developing, designing and
implementing capacity building for Central Banking programs with knowledge
of trends in skills training and competencies.
Deputy Manager, Hospitality & Housekeeping Services at The Central Bank Of Kenya Institute Of Monetary Studies (CBK-IMS)
Job Description
Job Purpose
The role holder will support the Head, Hospitality Services
in overseeing the delivery of outsourced Hospitality Operations including
Catering, Laundry, Accommodation, Gardening and Cleaning of public areas.
He/She will ensure service quality, compliance with Health and Safety
standards, efficient coordination with internal departments, and continuous
improvement of guest and staff experience across the facility, supervise
Hospitality and Housekeeping officers and act as the key liaison with
outsourced service providers.
Key Duties and Responsibilities
Strategic Responsibilities
- Support
the development and implementation of the Hospitality, Cleaning and
Gardening services strategy in alignment with the Client Experience
Division’s objectives.
- Lead
the operationalization of service-level agreements (SLAs), quality
standards and performance indicators for outsourced services.
- Participate
in needs assessment and planning for improvements in accommodation,
Cleaning, Laundry, Catering and outdoor maintenance services.
- Contribute
to Annual Budgeting, Procurement Planning and Resource Allocation for
Hospitality, Cleaning and Gardening operations.
- Provide
insights and data to inform vendor evaluations, contract renewals and
service enhancements.
- Robust
internal controls to ensure zero risk occurrence.
Technical and Operational Responsibilities
- Coordinate
day-to-day supervision of Catering, Laundry, Housekeeping, Gardening and
outsourced cleaning to ensure adherence to SLAs.
- Conduct
regular inspections of guest rooms, public areas, gardens, pathways and
service facilities, documenting findings and ensuring corrective action.
- Ensure
that accommodation facilities are clean, well-maintained, furnished and
adequately stocked in collaboration with the vendor.
- Oversee
quality and hygiene standards in food production, service and waste
management as delivered by outsourced service providers.
- Review
cleaning schedules, cleaning frequencies, deep-cleaning plans and ground
maintenance plans.
- Address
and resolve service gaps, complaints or escalations related to
Hospitality, Cleaning and Gardening.
- Verify
compliance with occupational health and safety standards, including
chemical handling, waste disposal and food safety protocols.
- Coordinate
Hospitality and Cleaning support for conferences, events and high-profile
delegations.
- Supervise
Hospitality Services Officers, Housekeeping Officers, and Cleaners/Office
Assistants assigned internally to monitoring roles.
- Prepare
operational reports including inspection summaries, compliance reports,
inventory updates and incident logs.
- Provide
innovative solutions to clients within allowed limits of the existing
vendor contracts.
Other Responsibilities
- Hold
regular meetings with the Vendor to address any compliments/complaints
arising from clients.
- Participate
in vendor selection processes, tender evaluations and contractor
onboarding.
- Provide
training, guidance and coaching to staff and outsourced service
supervisors on service standards and customer service expectations.
- Support
internal audits, compliance reviews and risk mitigation measures related
to outsourced operations.5
- Ensure
proper documentation of service records, logs, checklists and inventory
information.
- Perform
any other duty as assigned by the Head, Hospitality and Housekeeping
Services.
Qualifications
- Bachelor’s
Degree in Hospitality Management, Facilities Management, Housekeeping
Management or a related field.
- Professional
certification in Housekeeping, Food Safety, Contract/Vendor Management or
facilities operations is an added advantage.
- Training
in occupational health and safety (OHS), HACCP or hygiene standards is an
added advantage.
- Working
knowledge of Hospitality Operations, Accommodation Standards, Cleaning
systems and outsourcing frameworks.
Work Experience
- At
least, five (5) years’ experience in a similar role.
Deputy Manager, Reservations and Guest Relations at The Central Bank Of Kenya Institute Of Monetary Studies (CBK-IMS)
Job Description
Job Purpose
The role holder will be responsible for managing the
reservation process and ensuring a seamless customer experience. The Head
reservations will optimize space allocation, coordinate and organize meetings,
workshops, seminars, conventions, conferences, corporate meetings and all other
Institutional events.
Key Duties and Responsibilities
Strategic Responsibilities
- Develop
guest experience standards and reservation policies.
- Analyse
trends in facility utilization for planning and reporting.
- Support
digital transformation of reservation processes to enhance efficiency.
- Develop
linkages with international and local travel & hotel associations and
organizations.
- Strengthen
existing and introduce new market driven business services.
Technical and Operational Responsibilities
- Effectively
communicate and coordinate the section’s activities.
- Supervise
the reservations team and ensure accuracy in bookings.
- Handle
escalations and ensure customer satisfaction.
- Collaborate
with other departments to optimize resource allocation.
- Lead
and manage the logistical and administrative aspects of events and
conference coordination.
- Develop
mechanism to retain existing and attract new conferencing clientele.
- Provide
support for guests and conference attendees by ensuring prompt and
appropriate response to their needs.
- Coordinate
with the Head, Guest Relations to develop efficient processes to collect
and promptly respond to guest feedback.
- Develop
a competitive rate card and pricing points for events and conferences in
conjunction with other relevant managers including the Hospitality
Services Manager.
- Identify
new event and conference opportunities for the organization and work to
publicize and market the Client Experience Division.
- Provide
function sheets with a good lead time for effective provision of service
by the supporting sections i.e. Hospitality Services, cleaning, gardening,
ITD and security.
- Resolve
complex guest issues or complaints.
- Hold
regular meetings with the service vendor to discuss event bookings and
client feedback.
- Effectively
market the Institute as a World class one stop Conference Venue.
- Manage
the Conference and events Budget.
- Ensure
prompt issuance of client’s invoices.
Other Responsibilities
- Coordinate
activities for in-house Meetings and events.
- Communicate
the event schedules to Management and staff at the Institute.
- Provide
critical information on events to the Institute Management team.
- Ensure
proper record keeping and reporting on occupancy and revenue.
- Any
other duties allocated by Manager, Conference and Events.
Qualifications
- Bachelor’s
Degree in Hospitality, Communication, Marketing, Public Relations or
Related
Work Experience
- Minimum
five (5) years’ experience in a similar role.
- Demonstrable
experience in Events Management.
Manager, Financial Sector Programs (Manager 1) at The Central Bank Of Kenya Institute Of Monetary Studies (CBK-IMS)
Job Description
Job Purpose
The role holder will be required to research, design,
market, and implement quality and customer driven training programs in banking
and the financial sector.
Key Duties and Responsibilities
Strategic Responsibilities
- Develop
strategic training programs for the banking and financial sector at the
Institute
- Engage
partners in forums on emerging issues of mutual interest in banking and
the financial sector
- Engage
strategic partners to develop and offer specialized capacity building in
areas of mutual interest.
- Elevate,
and operationalize the Institute’s intellectual voice in the leadership
and management sector, positioning it as a credible Centre of excellence
and knowledge hub.
Technical and Operational Responsibilities
- Develop
and deliver training programs for the financial sector in line with CBK
guidelines and regulations to foster prudent management of financial
institutions.
- Develop
market-driven executive programs for Senior Management and Board Members
of Financial Institutions
- Identify
and recruit specialized experts to facilitate high level training,
workshops, seminars, webinars and conferences targeting the banking and
financial sector.
- Collaborate
and support the development of quality digital learning content and
resources for delivery within the Institute’s LMS.
- Conduct
and identify training needs for banking and the financial sector.
- Develop
and prepare annual training calendar
- Monitor
customer service through continuous program evaluations and customer
satisfaction surveys for program improvement.
- Develop
and implement marketing plans in support of the Institute’s training
objectives and financial targets.
- Respond
to training enquiries by sector players, stakeholders, partners and
service providers.
- Preparation
of performance reports in line with approved objectives and work plans.
Other Responsibilities
- Mentor
and coach other staff
- Draft
talking notes for various levels of speakers and resource persons.
- Develop
and monitor training and workshop budgets
- Design
and develop promotional materials including brochures, folders and
memorabilia.
- Provide
assessment-based training according to client needs and the industry.
- Monitor
the development of training materials and promotional materials
- Monitor
the delivery and evaluation of programs to ensure quality while meeting
training objectives and participants’ expectations.
- Monitor
the implementation of training programs to ensure quality and effective
customer service.
- Any
other duties as may be assigned from time to time by the Head of Division/
Management
Qualifications
- Master’s
degree in Finance, Public Policy, Economics, Banking, or a related field
- Bachelor’s
degree in Finance, Economics, Commerce, Banking & Finance or a related
discipline
- Certification
in Project Management, Policy Development, Risk Management or Strategic
Management
- PhD in
Business Management or related field is an added advantage
- Membership
to a relevant professional association or body is an added advantage
Work Experience
- Minimum
of Ten (10) years of relevant working experience
Manager, Leadership and Management Programs (Manager 1) at The Central Bank Of Kenya Institute Of Monetary Studies (CBK-IMS)
Job Description
Job Purpose
The role holder will be required to research, design,
market, and implement quality and customer driven leadership and management
training programs in the financial sector
Key Duties and Responsibilities
Strategic Responsibilities
- Develop
strategic training and development programs in leadership and management
for the Institute.
- Engage
strategic partners to develop and offer specialized capacity building in
areas of mutual interest.
- Define,
elevate, and operationalize the Institute’s intellectual voice in the
leadership and management sector, positioning it as a credible Centre of
excellence and knowledge hub.
Technical and Operational Responsibilities
- Develop
and deliver training programs in leadership and management for the
effective implementation of CBK guidelines and regulations to foster
prudent management of financial institutions.
- Develop
market-driven executive leadership and management programs for Senior
Management and Board Members of Financial Institutions.
- Identify
and recruit specialized experts to facilitate high level training,
workshops, seminars, webinars and conferences targeting the banking and
financial sector.
- Collaborate
and support the development of quality digital learning content and
resources for delivery within the Institute’s LMS.
- Develop
and prepare annual training calendar and session plans.
- Monitor
customer service through continuous program evaluations and customer
satisfaction surveys for program improvement.
- Develop
and implement marketing plans in support of the Institute’s training
objectives and financial targets.
- Respond
to training enquiries by sector players, stakeholders, partners and
service providers.
- Preparation
of performance reports in line with approved objectives and work plans.
Other Responsibilities
- Mentor
and coach other staff.
- Draft
talking notes for various levels of speakers and resource persons.
- Develop
and monitor training and workshop budgets.
- Design
and develop promotional materials including brochures, folders and
memorabilia.
- Provide
assessment-based training according to client needs and the industry.
- Monitor
the development of training materials and promotional materials.
- Monitor
the delivery and evaluation of programs to ensure quality while meeting
training objectives and participants’ expectations.
- Monitor
the implementation of training programs to ensure quality and effective
customer service.
- Any
other duties as may be assigned from time to time by the Head of Division/
Management.
Qualifications
- Master’s
degree in Business Administration, Public Policy, Economics, Banking, or a
related field.
- Bachelor’s
degree in Business Administration, Economics, Commerce, Banking &
Finance or a related discipline.
- Certification
in Banking, Project Management, Policy Development, Risk Management or
Strategic Management.
- PhD in
Business or related field is an added advantage.
- Membership
to a relevant professional association or body is an added advantage.
Work Experience
- Minimum
of Eight (8) years of relevant working experience.
Head, Client Experience (Deputy Director) at The Central Bank Of Kenya Institute Of Monetary Studies (CBK-IMS)
Job Description
Job Purpose
To provide strategic leadership and oversight of the
Institute’s client experience, hospitality and conferencing operations. The
role ensures seamless delivery of high-quality client interactions, events,
accommodation and hospitality services aligned with the Bank’s standards of
excellence.
The Deputy Director drives service innovation, operational efficiency, and
stakeholder satisfaction through effective people, process and partner
management.
Key Duties and Responsibilities
Strategic Responsibilities
- Client
Experience Strategy & Excellence: Develop and implement the overall
Client Experience Strategy for the Institute in line with CBK’s service
charter and strategic plan.
- Institutional
Leadership: Provide strategic leadership to the Conferences & Events
and Hospitality Services units, ensuring alignment with organizational
priorities. Contribute to policy formulation and decision-making at the
Directorate and Institute level.
- Business
Development & Stakeholder Engagement: Strengthen relationships with
key clients, partners, and stakeholders to grow the Institute’s visibility
and competitiveness.
- Innovation
& Service Transformation: Champion continuous improvement, process
digitization and technology adoption (e.g., hospitality management
systems). Oversee client feedback systems and translate insights into
actionable service improvements. Introduce new service models and product
offerings to enhance the Client Experience.
- Governance,
Risk & Compliance: Ensure adherence to regulatory standards,
procurement policies, and institutional governance requirements. Identify
and mitigate operational and reputational risks associated with
client-facing functions. Promote sustainable and ethical practices in
service delivery.
- Financial
Stewardship: Oversee budgeting, revenue generation and cost optimization
within the Client Experience Division. Ensure financial sustainability
through effective pricing, resource utilization and accountability.
- Talent
Development & Culture Building: Build and mentor a high-performing,
client-focused team.
Technical and Operational Responsibilities
- Conferences
& Events Management: Oversee end-to-end coordination of conferences,
workshops and events, ensuring seamless client experience.
- Hospitality
and Support Services: Oversee outsourced hospitality and support
operations including cleaning, gardening, catering, laundry, and
accommodation. Monitor vendor performance and ensure adherence to Service
Level Agreements (SLAs) and quality standards.
- Quality
& Standards Management: Conduct regular inspections and quality audits
to ensure compliance with health, safety and environmental regulations.
- Client
Relationship Management: Monitor client satisfaction metrics and implement
corrective actions where necessary.
- Digital
Systems & Data Management: Oversee use and optimization of the
hospitality management system and champion integration of digital tools to
enhance operational efficiency.
- Financial
& Resource Management: Plan and manage budgets.
- Monitoring,
Reporting and Performance Tracking: Prepare periodic operational,
financial and performance reports for management. Present quarterly
performance reviews and strategic recommendations to senior management.
- Crisis
& Issue Management: Lead incident response for client complaints,
service disruptions and/or emergencies. Maintain business continuity in
client services by coordinating cross-functional solutions and
communicating outcomes effectively.
Other Responsibilities
- Negotiate,
sign off, monitor and report on Service Level Agreements, operational
divisional work plans, budget reports and operational performance.
Qualifications
- Bachelor’s
degree in hospitality management, Business Administration, Events
Management or related field.
- Master’s
degree in Business Administration, Management or related discipline is an
added advantage.
- Professional
certifications in Customer Experience, Hospitality or Project Management
is an added advantage.
Work Experience
- Minimum
of twelve (12) years’ experience in Hospitality, Events or Client Service
Operations, with at least five (5) years in a Senior Leadership role.
Manager, Conference & Events (Manager 1) at The Central Bank Of Kenya Institute Of Monetary Studies (CBK-IMS)
Job Description
Job Purpose
The role holder will provide leadership, strategic
direction, and operational oversight for the management of booked events
(Conferences & Workshops), ensuring an excellent customer experience,
efficient management of events and Client satisfaction.
Key Duties and Responsibilities
Strategic Responsibilities
- Develop
an Annual Business Plan for the Conference & Event Management and
Guest Relations functions in the Institute.
- Develop
and implement Event Management policies and best practices.
- Develop
and implement guest relations policies and best practices.
- Establish
partnerships with vendors, suppliers and corporate clients.
- Innovate
and improve event offerings to enhance competitive positioning.
- Innovate
and enhance the guest relations function to enhance Client experience.
- Ensure
alignment of Event Management procedures with overall Client Experience
strategy.
- Oversee
Fnancial Planning, Budgeting and cost control measures for the Event
Management and Guest Relations functions.
Technical and Operational Responsibilities
- Manage
Event Logistics including Bookings, Venue setup and Catering.
- Supervise
the reservations and guest relations teams to ensure seamless
coordination.
- Monitor
compliance with Health, Safety, and Customer Service standards.
- Coordinate
with Security, ITD, Housekeeping, Hospitality services vendor to ensure
all parties have full details and expectations of booked clients.
- Enhance
the Institute’s visibility and recognition as a key provider of conference
services in Kenya and the region by ensuring an excellent customer
experience.
- Monitor
service quality to ensure client retention.
- Ensure
that conference spaces meet cleanliness, safety, and hospitality
standards.
- Supervise
the Reservations & Guest Relations unit to ensure seamless
coordination.
- Monitor
event outcomes and prepare periodic utilisation and revenue reports.
- Ensure
any faulty facilities are reported and repairs carried out by the projects
team for client satisfaction.
- Implementation
and update policies and procedures to streamline Event Management and
Guest relations operations.
- Establish
and monitor performance targets for all direct reports.
- Maintain
and develop capacity of the staff including skill levels, knowledge and
experience required for the Section to meet its objectives
- Mentor,
coach and mobilize teams to achieve desired results.
- Monitor
trends in the meetings and conferences market/industry.
Other Responsibilities
- Train
staff in Event Coordination and Customer Service.
- Support
relationship management with clients and internal departments.
- Prepare,
negotiate, monitor and report on operational section work plans, budget
reports and operational performance.
Qualifications
- Bachelor’s
Degree or equivalent in Business related areas/ Hospitality Management.
Work Experience
- Minimum
eight (8) years’ relevant work experience.
Senior Manager, Finance Risk and Compliance in Risk and Compliance Division at Central Bank of Kenya
Closing Date: Wednesday, 11 Feb 2026 at 5.00 p.m.
Job Purpose
- Senior
Manager, Finance Risk & Compliance reporting to the Director, Finance
is responsible for implementing Risk, Compliance and Business Continuity
Management (BCM) frameworks within the Finance Department (including the
Pension Secretariat) and ensuring compliance with relevant laws and
regulations, standards and Bank policies.
- The
job holder will do this by managing and coordinating the efforts in
assessing new, emerging or existing risks, measuring them, and advising on
the required controls in conjunction with leadership in the Finance
Department and in accordance with the Bank’s Risk, Compliance and BCM
framework, policies, guidelines, and processes and internal controls.
- This
role works closely with the Risk Division for technical support where
necessary.
Key Duties and Responsibilities
Strategic Responsibilities
- Drive
the implementation of risk, compliance and business continuity frameworks
by developing or revising policies, procedures, systems within Finance
Department in collaboration with division and section heads.
- Champion
any improvements that enhance the controls environment for Finance
Department.
- Monitor
and report on the implementation of the departmental strategic initiatives
in support of the wider Bank’s strategic plan.
- Develop
and implement initiatives and training to improve and enhance risk culture
within the Finance Department.
- Maintain
working knowledge of relevant requirements including laws, regulations and
CBK policies as they relate to Finance Department.
- Provide
thought leadership to improve the systems of the department and Bank in
line with its vision.
Technical and Operational Responsibilities
- Ensure
Finance Department risk registers are in place, properly documented,
updated regularly, signed off by Finance Department leadership and
submitted to Risk Division in a timely manner.
- Update,
monitor and report on fulfilment of Service Level Agreements (SLAs),
service charters and key risk indicators, ensuring within acceptable
appetite and limits.
- Custodian
of all Finance Department Policies and ensure they are always up to date.
- Follow
up and support relevant teams in the closure of open GL items and aged
items and provide guidance to ensure reconciliations are in compliance
with set out guidelines.
- Follow
up for resolution of ERP process gaps and embedding of requisite/enhanced
system controls.
- Ensure
adequate and timely closure of internal and external audit findings for
Finance Department.
- Provide
insightful monthly risk reports including risk dashboards for multiple
audiences including but not limited to Finance Department leadership, Bank
Risk Management Committee, Management and Board.
- Independent
reviewer that assures on risks, incidents within Finance Department
ensuring they are reported, appropriately evaluated, investigated, and
resolved and assures compliance within Finance Department is maintained.
- Prepare
and report project risk register for any Finance Department owned or
related projects.
- Liaison
with the Internal Audit and Risk Department.
Other Responsibilities
- Mentor,
coach and mobilize the staff in the section to achieve planned
departmental objectives.
- Oversee
training of new staff in the Division on work procedures and company
policies to ensure effective client service.
- Champion
initiatives towards enhancement of the IT Systems and processes.
- Any
other assignment, duty and/or responsibility that may be allocated from
time to time.
Qualifications
- Bachelor’s
degree in Commerce, Finance, Accounting, Business Administration, B.A/ BSC
Business/ Economics/Mathematics or related discipline from a reputable
university.
- Master’s
in Business Administration (MBA) in Finance/Accounting or Strategic
Management is an added advantage.
- Professional
qualification(s) in accounting e.g. CPA, ACCA or equivalent.
- Compliance
and Risk Certifications will be an added advantage.
- Member
of the Institute of Accountants (ICPAK), IIA or relevant body in good
standing.
Work Experience
- Minimum
ten (10) years post qualification experience with at least five (5) years
in middle level management capacity.
CSD Account Management Officer (Business Analyst 1), Financial Markets Department at Central Bank of Kenya
Closing Date: Thursday, 29 Jan 2026 at 5.00 p.m.
Job Purpose
The role holder is responsible for undertaking activities
related to Central Securities Depository (CSD) accounts management within the
section, supporting the Debt Management Strategy function. The role contributes
by ensuring the section’s operations are carried out effectively and
efficiently.
Key Duties and Responsibilities
- Onboard
new participants and settlement banks on the DhowCSD system, ensuring full
compliance with KYC requirements.
- Update
and approve CBK clients’, participants’, and settlement banks’ information
upon request.
- Provide
support to CBK clients and system participants throughout the accounts
management process on the DhowCSD system.
- Support
Management by preparing regular reports on account opening, updates, and
summaries of client and participant accounts in the DhowCSD system.
- Conduct
continuous training for participants on DhowCSD functions to ensure
consistent understanding and awareness of system updates.
- Train
and sensitize internal staff and CBK clients on accounts management
processes and activities.
- Identify
and report risk incidents related to accounts management operations.
- Undertake
market engagement activities focused on accounts management, including
investor education and public awareness on Government securities.
- Conduct
system tests related to accounts management processes to support system
upgrades.
- Raise
system change requests as required.
- Resolve
DhowCSD accounts management issues by raising and following up on request
tickets.
- Liaise
with system vendors to fast-track resolution of raised issues.
- Respond
to client queries, issues, and feedback through various channels and
ensure customer satisfaction is maintained.
- Monitor
and engage settlement banks to ensure timely approval of CBK retail
investor profiles and accounts in line with SLAs.
- Support
the call centre in resolving escalated DhowCSD-related queries and issues.
- Conduct
quality assurance to ensure settlement banks comply with CBK requirements
when approving retail investor accounts.
- Conduct
quality assurance to ensure participants comply with CBK requirements in
managing client accounts.
- Carry
out periodic data clean-up exercises to ensure client information
accuracy, completeness, reliability, and usefulness.
- Liaise
with audit teams by providing documentation and responses to audit queries
related to accounts management operations.
- Prepare,
review, and update accounts management-related information on the CBK
website in a timely manner.
- Perform
KYC verification by undertaking SWIFT confirmations for changes in
critical client details, including settlement details and biodata.
- Continuously
review and update the accounts management operations manual, system rules,
user guides, and service level agreements.
- Prepare
ad hoc client analysis reports as requested by Management.
- Participate
in strategy formulation and performance tracking for the accounts
management function.
- Perform
any other duties as may be assigned.
Qualifications
- Bachelor’s
degree in Economics, Banking, Business, Public Administration, Law,
Finance, or a related field from a recognized institution.
Work Experience
- At
least two (2) years’ relevant work experience.
- Knowledge
of Debt Management is an added advantage.
Manager, Product Development (Manager 2), Financial Markets Department at Central Bank of Kenya
Closing Date: Thursday, 29 Jan 2026 at 5.00 p.m.
Job Purpose
The role holder is responsible for leading Product
Development initiatives within the Division and supporting Market Engagement
activities to ensure functional responsibilities are delivered effectively and
efficiently. The role also contributes to the performance of other functions
and supports the overall achievement of the Bank’s strategic objectives.
Key Duties and Responsibilities
Strategic and Product Development Responsibilities
- Support
the CBK strategic plan by providing proposals and inputs to divisional
policies and strategies that promote growth, stability, and access to
financial markets.
- Develop
proposals and business cases for product development initiatives,
including innovative products and reforms such as Benchmark Bonds,
Liability Management Operations, Over-the-Counter instruments, Green
Bonds, Onshore and Offshore Bonds, Securities Lending and Borrowing, Short
Selling, NSE Financial Derivatives, Primary Dealers, and other related
products.
- Develop
business proposals for innovative products to be included in the CSD
system, including zero-coupon bonds, amortized or multiple-legged bonds,
stripped bonds, bonds with embedded options, indexed bonds, variable
coupon bonds, step-up and step-down bonds, deferred coupon bonds,
perpetuity bonds, annuity bonds, Islamic Sukuk, mortgage-backed
securities, term deposits, Central Bank certificates and bills, negotiable
and non-negotiable deposits, among others.
- Coordinate
and support market development projects undertaken by the Department in
collaboration with other Bank departments and external institutions.
- Oversee
the preparation of monthly bond issuance proposals for management approval
and engagement with market stakeholders.
- Provide
regular feedback on market requirements, including product specifications,
functionality, and pricing, and prepare reports on product expectations,
market size, uptake, and market share.
- Define
product promotion and positioning strategies for specific investor
segments.
- Oversee
analysis of financial market data and preparation of technical reports and
presentations for monthly DMF and BMF meetings.
- Support
the DMF/MBSF secretariat by maintaining records of discussions and
providing support to ensure the success of the borrowing program.
- Support
the development of advertising, public relations, and marketing
communications in liaison with the Communications Office to achieve
product objectives.
- Assess
investor segment needs and design targeted products to meet identified
requirements.
- Participate
in the CBK Editorial Board for the CBK e-Newsletter and other divisional
publications.
- Coordinate
responses to public and media enquiries on Government securities market
issues in liaison with the Communications Office.
- Provide
high-quality oral and written communication, including professional
opinions, advice, and perspectives, for review by CBK management,
stakeholders, and market participants.
- Identify
and manage risks associated with market development initiatives, including
product, service, and market disruption risks.
- Review
work processes and support the updating of operations manuals and
procedures to drive continuous service improvement.
- Support
planning, organizing, integration, supervision, and coordination of work,
performance management, budgets, and resources related to the function.
- Ensure
accountability, authority, and effective supervision within the Market
Engagement and Product Development functions.
- Manage
staff productivity, capacity building, succession planning, and resource
allocation to ensure effective performance and a positive customer
experience.
- Ensure
compliance with Bank policies, regulations, and applicable legislation and
guidelines.
- Prepare
ad hoc and periodic reports related to assigned responsibilities and
submit them in a timely manner.
- Coordinate
with other Bank departments to achieve shared objectives.
- Perform
any other duties as assigned by the Supervisor.
Qualifications
- Bachelor’s
Degree in Business, Finance, Banking, Public Relations, Communication,
Marketing, Information Science, or a related field from a recognized
institution.
- Master’s
Degree in Business, Finance, Banking, Public Relations, or a relevant
professional qualification is an added advantage.
Work Experience
- At
least six (6) years’ experience in financial product development or a
related field, including a minimum of two (2) years in Debt Management and
three (3) years in a supervisory role.
Market Development Officer (Business Analyst 1), Financial Markets Department at Central Bank of Kenya
Closing Date: Thursday, 29 Jan 2026 at 5.00 p.m.
Job Purpose
The role holder supports the development and execution of
product development plans through the collection, analysis, and interpretation
of market research data. The position requires effective collaboration within
the team to deliver on Key Result Areas while demonstrating the competencies
expected of the role.
Key Duties and Responsibilities
- Prepare
draft proposals and business cases for market development initiatives.
- Contribute
to and prepare draft reports for divisional projects and activities.
- Share
ideas on the development of new products and enhancement of existing
products, and participate in implementing approved enhancements.
- Provide
support to the Benchmark Bonds Programme in line with functional
objectives.
- Support
the Infrastructure Bonds (IFBs) Programme in line with functional
objectives.
- Represent
the Section in industry standing committees or taskforces, including
financial sector and regional market development forums.
- Propose
informed opinions on policy reforms aimed at strengthening the Government
bond market.
- Contribute
to the development of new products tailored to diverse investor
preferences.
- Support
the development and execution of product development plans through market
research and data analysis.
- Coordinate
advertising, public relations, and marketing communication activities to
achieve product objectives in liaison with the Communications Office.
- Participate
in the CBK Editorial Board for the CBK e-Newsletter and other
publications.
- Coordinate
responses to public and media enquiries on Government securities market
issues.
- Participate
in, contribute to, and document proceedings of divisional and delegate
meetings.
- Prepare
reports on product expectations, market size, uptake, and market share.
- Apply
critical thinking and broad market knowledge to propose practical
solutions and advise Management on potential courses of action based on
research and emerging industry trends.
- Prepare
ad hoc and periodic reports related to assigned duties and submit them to
the supervisor in a timely manner.
- Perform
any other responsibilities as assigned by the supervisor.
Qualifications
- Bachelor’s
Degree in Business, Finance, Banking, Public Relations, Communication,
Marketing, Information Science, or a related field from a recognized
institution.
Work Experience
- At
least two (2) years’ experience within the financial markets environment.
Debt Strategy And Portfolio Management Analyst (Business Analyst 1), Financial Markets Department at Central Bank of Kenya
Closing Date: Thursday, 29 Jan 2026 at 5.00 p.m.
Job Purpose
The role holder supports the Debt Strategy and Portfolio
Management Section in fulfilling its functional responsibilities efficiently
and effectively. The position requires working collaboratively within the team
to deliver on Key Result Areas while demonstrating the required competencies of
the role.
Key Duties and Responsibilities
Strategic Responsibilities
- Support
the CBK strategic plan by providing inputs to draft divisional policy and
strategy proposals aimed at promoting growth, stability, and access to
financial markets.
- Contribute
to financial market growth and development initiatives, including Kenya
Vision 2030 Medium-Term Plans (MTPs), the Nairobi International Financial
Centre (NIFC), and the Capital Markets Master Plan (CMMP).
- Operate
in a high-involvement work environment with demanding schedules, including
extended working hours and strict timelines.
Technical and Operational Responsibilities
Domestic Debt Strategy
- Domestic
Debt Programme and Market Development Strategy (DDPMDS): Provide inputs
into the design, development, review, and monitoring of the Domestic Debt
Management Strategy on an annual basis.
- Domestic
Debt Program (DDP): Contribute to the design, development, review, and
monitoring of the annual Government Borrowing Program in line with
National Treasury targets, cash requirements, government securities
maturities, and appropriate instrument mix and issuance timing.
- Update
the Government Borrowing Program (GBP) and prepare related analysis and
reports as guided by Management.
- Issuance
Planning: Provide input into proposals on Government securities issuance,
including pricing considerations and preparation of monthly bond proposals
for management approval and discussions with market stakeholders.
- Draft
bond issuance proposals for monthly meetings, including analysis on
pricing, yield curve development and management, instrument selection,
portfolio analysis, and reporting in line with the PFMA, fiscal framework,
and Medium-Term Debt Strategy (MTDS).
- Monetary
Policy Committee (MPC) Support: Draft analytical reports and presentations
for MPC deliberations.
- Government
Securities Auctions: Draft reports and justifications for auction
proposals based on debt management objectives, prevailing market
conditions, and market development goals.
- Prepare
proposals on domestic debt management and market development issues in
support of the Bank’s role as fiscal agent of the Government.
Domestic Debt Portfolio Management
- Participate
in domestic debt portfolio analysis, including evaluation of risks and
costs such as market risk, interest rate and yield curve risk, liquidity
risk, refinancing and maturity risk, fiscal funding risk, default risk,
financial risk, reputational risk, and information risk.
- Draft
technical reports, policy briefs, memos, speeches, and presentations on
topical financial market issues for use by CBK Management at regional and
international forums.
Complexity of the Role and Decision Making
- Apply
sound judgement and develop proposals on decisions affecting the
department, the Bank, and the broader financial sector.
- Demonstrate
conceptual and analytical thinking through constructive, evaluative, and
interpretive solutions.
Stakeholder Collaboration and Communication
- Provide
logistical and technical support for high-level engagements and
negotiations with external stakeholders, including the National Treasury,
government agencies, and international development partners.
- Participate
in CBK Communication Committee activities.
- Draft
responses to public and media enquiries related to Government securities
market issues.
- Participate
in and report on meetings involving high-level delegations and
international missions.
- Contribute
to co-authoring key publications such as the Annual Public Debt Management
Report, Medium-Term Debt Strategy (MTDS), and Debt Sustainability Analysis
(DSA) as part of technical teams.
- Support
market activities, including investor education, by contributing to
brochures, FAQs, and advisory materials on Government securities pricing
and valuation.
- Perform
any other duties as assigned from time to time.
Qualifications
- Bachelor’s
Degree in business, finance, banking, public relations, communication,
marketing, information science, or a related field.
- Clear
understanding of financial markets, banking, and emerging issues in
national, regional, and international regulatory and statutory
requirements, domestic debt strategies, domestic debt portfolio
management, domestic debt markets, and risk management.
Work Experience
At least two (2) years’ relevant work experience in a
related field.
Manager, Securities Transfers And Collateral Management (Manager 1), Financial Markets Department at Central Bank of Kenya
Closing Date: Thursday, 29 Jan 2026 at 5.00 p.m.
Job Purpose
The role holder is responsible for managing the Securities
Transfer, Collateral Management, and Securities System Management units. The
position oversees trade matching, trade substitution, trade allocation, system
administration, and reporting to ensure the Section meets its functional
responsibilities effectively and efficiently.
Key Duties and Responsibilities
Strategic and Operational Responsibilities
- Contribute
to the implementation of the Department’s strategy in support of the
Bank’s overall strategic objectives.
- Work
collaboratively as part of the team to deliver on Key Result Areas and
demonstrate role-specific competencies.
- Ensure
efficient and effective operations of the Securities Transfer Unit,
Collateral Management Unit, and DhowCSD System Administration Unit.
- Plan,
organize, supervise, and coordinate activities and resources within the
assigned section.
- Oversee
outright buy/sell, over-the-counter (OTC) repos, and free-of-payment
transfers.
- Ensure
effective and efficient processing of Government Securities (GS)
transfers.
- Manage
trade matching (ATS/OTC buy/sells, liens, repos), trade substitution
(including confirmations with new settlement parties), trade allocation
(including free-of-payment transfers), and reorganization of trades to
eligible client sub-accounts.
- Prepare
and provide periodic comprehensive reports on the management of Government
Securities.
- Oversee
and advise the Department on Government Securities transfers.
- Plan,
organize, integrate, supervise, and coordinate activities and resources
related to Government Securities transfers.
- Provide
information, opinions, advice, and perspectives to CBK management, and
internal and external stakeholders.
- Manage
high-value transactions and associated risks, including fraud, default
risk, settlement risk, financial risk, reputational risk, and information
risk.
- Monitor
follow-ups by officers on investor queries related to secondary trading
activities and make decisions on complex or challenging cases.
- Review
and update the Section’s operational manual in line with procedural
changes and monitor risk indicators within the section.
System Roles and Responsibilities
- Supervise
the team responsible for DhowCSD system administration.
- Collaborate
with relevant stakeholders to ensure system availability, adherence to
daily timetables, and related activities.
- Oversee
onboarding and disabling of system users, management of contact groups,
and periodic review of system rights in line with Bank guidelines and in
collaboration with Risk and Audit functions.
- Manage
approvals and processes for disabling system users.
- Manage
DhowCSD system window extensions.
- Oversee
client management and resolution of system-related queries.
- Lead
training and capacity building to ensure users are well equipped to
support stakeholders.
- Manage
the issuance and renewal of tokens and certificates.
- Oversee
administration of communication platforms related to the DhowCSD system.
- Conduct
regular engagements with system users to gather feedback and identify
opportunities for system improvement.
- Manage
vendor relationships and review billing.
- Mentor,
coach, and support assigned teams to achieve high productivity and meet
section objectives.
- Oversee
staff training, capacity building, and succession planning to support
staff development and business continuity.
- Perform
any other duties as assigned.
Qualifications
- Bachelor’s
degree in Accounting, Economics, Insurance, Finance, or a related field
from a recognized university.
- Master’s
degree in Finance, Economics, Banking, Business Administration, or a
related field is an added advantage.
- Professional
qualification in a business or technology-related field is an added
advantage.
Work Experience
- Minimum
of eight (8) years’ experience in a financial markets–related field, with
at least three (3) years at a managerial level.
- Strong
operational knowledge of the DhowCSD system.
Manager, Market Conduct (Manager 2) at Central Bank of Kenya
Job Purpose
The role holder is responsible for assisting the Head of
Oversight & Compliance Section in supervision of the Market Conduct
function through monitoring and surveillance of licensed Payment Service
Providers (PSPs), risk-based supervision and enforcement of market conduct
regulatory requirements. The position holder will also be responsible for
assessment of the implementation of consumer protection measures as well as
development of market conduct and consumer protection policy framework to
promote healthy competition and maintain trust in the National Payment System.
Key Duties and Responsibilities
Technical and Operational Responsibilities
- Lead
the team in the supervision and oversight of the market practices of
Payment Service Providers (PSPs) (including e-money issuers, e-wallet
providers, payment gateways, switches etc.) to identify potential
misconduct, unfair practices and emerging risks to consumers and public.
- Analyze
market data including statutory returns submitted by PSPs, social and
mainstream media touching on consumer complaints, cyber security, fraud,
payment platform/system issues to detect systemic misconduct issues.
- Conduct
thematic reviews on specific market conduct topics e.g. transparency of
fees, terms and conditions, fraud handling and consumer complaints
procedures.
- Track
and analyze the competitive landscape to identify anti-competitive
behaviors or practices that could harm market dynamism.
- Develop,
implement and enforce conduct of business rules and guidelines for PSPs.
- Ensure
PSPs have robust and accessible customer complaint handling and dispute
resolution mechanisms.
- Investigate
significant consumer protection issues and oversee remediation efforts by
PSPs.
- Contribute
to the development and revision of polices, laws, regulations, circulars
and supervisory frameworks related to market conduct and consumer
protection in the payments sector.
- Stay
abreast of international best practices on market conduct and consumer
protection e.g. BIS/CPMI, OECD, WB and other emerging risks to inform
policy related to market conduct.
- Participate
in the onsite and offsite supervision of PSPs with a primary focus on
assessing their market conduct and consumer protection practices, risk
governance and culture.
- Prepare
detailed reports on findings and make recommendations for supervisory
action.
- Support
enforcement actions in cases of material breaches of market conduct
regulations including the drafting of warning letters, penalties or other
administrative actions.
- Engage
with PSPs to communicate regulatory expectations and provide guidance on
market conduct-related matters.
- Collaborating
with other departments within the CBK e.g. Bank Supervision, Cyber-Fusion
Unit on cross-functional issues.
- Performing
any other duties assigned by Section Head.
Qualifications
- Bachelor’s
Degree in a relevant field e.g. Economics, Law, Computer Science or
Business Administration.
- Professional
qualifications and membership are an added advantage.
Work Experience
- At
least six (6) years’ experience working in payment systems oversight or
compliance specialist or other similar functional area roles with at least
three (3) years in a supervisory capacity.
- Experience
in supervision of market conduct or handling consumer protection
responsibilities is an added advantage.
Deputy Manager, Market Conduct (Deputy Manager) at Central Bank of Kenya
Job Purpose
The role holder is responsible for monitoring the Market
Conduct of licensed Payment Service Providers (PSPs) to protect consumers,
promote healthy competition and maintain trust in the National Payment System.
The role holder will proactively identify, assess and mitigate market conduct
risks arising from new technologies, business practices, and market
developments with the aim of highlighting risks, enhancing compliance and
inducing changes where necessary in compliance with the National Payment System
(NPS) laws.
Key Duties and Responsibilities
Technical and Operational Responsibilities
- Monitor
market practices of Payment Service Providers (PSPs) (including e-money
issuers, e-wallet providers, payment gateways, switches etc.) to identify
potential misconduct, unfair practices and emerging risks to consumers and
public.
- Analyze
market data including statutory returns submitted by PSPs, social and
mainstream media touching on consumer complaints, cyber security, fraud,
payment platform/system issues to detect systemic misconduct issues.
- Conduct
thematic reviews on specific market conduct topics e.g. transparency of
fees, terms and conditions, fraud handling and consumer complaints
procedures.
- Track
and analyze the competitive landscape to identify anti-competitive
behaviors or practices that could harm market dynamism.
- Develop,
implement and enforce conduct of business rules and guidelines for PSPs.
- Ensure
PSPs have robust and accessible customer complaint handling and dispute
resolution mechanisms.
- Investigate
significant consumer protection issues and oversee remediation efforts by
PSPs.
- Contribute
to the development and revision of polices, laws, regulations, circulars
and supervisory frameworks related to market conduct and consumer
protection in the payments sector.
- Stay
abreast of international best practices on market conduct and consumer
protection e.g. BIS/CPMI, OECD, WB and other emerging risks to inform
policy related to market conduct.
- Participate
in the onsite and offsite supervision of PSPs with a primary focus on
assessing their market conduct and consumer protection practices, risk
governance and culture.
- Prepare
detailed reports on findings and make recommendations for supervisory
action.
- Support
enforcement actions in cases of material breaches of market conduct
regulations including the drafting of warning letters, penalties or other
administrative actions.
- Engage
with PSPs to communicate regulatory expectations and provide guidance on
market conduct-related matters.
- Collaborating
with other departments within the CBK e.g. Bank Supervision, Cyber-Fusion
Unit on cross-functional issues.
- Performing
any other duties assigned by Section Head.
Qualifications
- Bachelor’s
Degree in a relevant field e.g. Economics, Law, Computer Science or
Business Administration.
- Professional
qualifications and membership are an added advantage.
Work Experience
- At
least five (5) years’ experience working in payment systems oversight or
compliance specialist or other similar functional area roles.
- Experience
in market conduct or consumer protection responsibilities is an added
advantage.
Security Operations Centre (SOC) Analyst (Business Analyst 1) at Central Bank of Kenya
Job Purpose
The Cyber Security Operations Center (CSOC) team is
responsible for managing and enhancing the Bank’s cybersecurity posture by
monitoring, detecting, analyzing, and responding to cybersecurity threats in
real-time. The CSOC play a critical role in protecting digital assets and
ensuring business continuity by proactively identifying and mitigating
potential cybersecurity risks. They are the primary contact for any suspected
incidents and working together with remediation teams to resolve incidents and
remediate cybersecurity threats to the Central Bank of Kenya.
Reporting to the Senior Manager, Cyber Security Operations, the successful
candidate will work on shift to provide 24×7 eyes-on-glass service at the CSOC,
performing real-time monitoring, identification, analysis, investigation,
containment, and response or escalation of security incidents.
Key Duties and Responsibilities
Strategic Responsibilities
- Contribute
as appropriate to the performance of the function and the overall
achievement of the Bank’s strategic objectives.
Technical and Operational Responsibilities
- Perform
24*7 real-time monitoring of security alerts generated by various security
solutions deployed by the Bank.
- Threat
Analysis: Analyzing security alerts and events to determine their
legitimacy and severity.
- Analyze
and assess security alerts and escalate to Level 2/3 analysts for further
investigations and communication.
- Investigating
and responding to security incidents, including malware infections, data
breaches, and insider threats.
- Documenting
security incidents, creating detailed reports, and communicating findings
to relevant stakeholders.
- Threat
Intelligence: Staying up to date on the latest cybersecurity threats,
vulnerabilities, and attack techniques.
- Collaborating
with other security teams and sections to coordinate security efforts.
- Improvement:
Contributing to security improvements by tuning security tools,
recommending policy changes, and implementing new security controls.
Qualifications
- Bachelor’s
degree in Electrical Engineering/ Computer Science/ Information Technology
or related technical field.
- Certifications
in the following will be an added advantage.
- CCNA,
CEH, CISA, CISM, or any other information security-related course
- Networking
certifications: CCNA/CCNP/CCSP/CCIE or any equivalent
- Microsoft
Windows, and Linux/Unix Operating Systems
Work Experience
- At
least 2 years of experience in IT User Support, Microsoft Windows,
Linux/Unix Operating Systems, IT Networks, and network protocols such as
TCP/IP, Syslog, DNS, NetFlow, etc.
- Knowledge
in the following areas will be necessary.
- Information
Security technologies such as SIEM/IPS/Firewalls/, Content Filters,
Security Scanning tools, Antivirus, Encryption, etc.
- Programming
(shell, Python scripting, etc.), and web technologies such as HTML,
JavaScript, PHP, etc.
- Security
vulnerability assessment, minimum security baseline standards.
Senior Settlements Officer, Forex Settlements (Senior Business Analyst 2) at Central Bank of Kenya
Job Purpose
The role holder is a member of Forex Settlements, Accounting
and Custody Section and participates in the operations to ensure that the
section meets its functional responsibilities and makes these contributions
effectively and efficiently.
Key Duties and Responsibilities
Strategic Responsibilities
- Contribute
as appropriate to the performance of the function and to the overall
achievement of the Bank’s strategic objectives.
- Work
effectively as part of the team to deliver on the Key Result Areas and
demonstrates competencies of his/her role.
Technical and Operational Responsibilities
- Undertake
forex settlements.
- Cash
management.
- Input,
check and release of payments by SWIFT and transfer of proceeds.
- Issue
statements.
- Input
Treasury settlements.
- Process
forex deposits.
- Provide
back-office support and service on Banking Operations.
- Responsible
for processing of customer transactions including international payments.
- Process
payments.
- Carry
out payment investigations.
- Handle
customer enquiries.
- Adhere
to finance polices, guidelines and internal controls.
Other Responsibilities
- Any
other assigned duties and responsibilities.
Qualifications
- Bachelor’s
Degree in Accounting, Business, Finance, Economics or Banking or similar
field.
- Clear
understanding of financial markets, banking, and relevant emerging issues
in:
- National,
regional, and international regulatory and statutory requirements
- Public
Debt Management.
- Portfolio
Management.
- Foreign
Exchange management and operations.
- Risk
management.
Work Experience
- Minimum
three (3) years of work experience in a relevant field.
Senior Settlements Officer, Domestic Settlements (Senior Business Analyst 2) at Central Bank of Kenya
Job Purpose
The role holder is a member of Domestic Settlements Section
and participates in the operations of the section to ensure that Open Markets
Operations settlement and Government Securities interests and redemptions
payments are processed effectively and efficiently among other things.
Key Duties and Responsibilities
Strategic Responsibilities
- Contribute
as appropriate to the performance of the function and to the overall
achievement of the Bank’s strategic objectives
- Work
effectively as part of the team to deliver on the Key Result Areas and
demonstrates competencies of his/her role
Technical and Operational Responsibilities
- Processes
OMO transactions.
- Monitors
and advises on the funding of Government Securities payment accounts.
- Follows
up funding of cash call ups from National Treasury.
- Manages
and advises on IRA un- cancelled lien accounts.
- Manages
and advises on returned funds.
- Ensures
control of deceased investor accounts.
- Handles
rediscount of REPO, RESO.
- Prepare
interest and redemption payments of government securities.
- Monitor
transactions related to government securities payments for interest and
redemptions.
- Settle
transactions related to returned funds, deceased investor funds, IRA
un-cancelled liens.
- Prepare
tax payments on interest.
- Follow
up funding of cash call ups from National Treasury.
- Initiate
payment investigations where necessary.
- Adhere
to finance polices and guidelines and internal controls.
- Report
on any risks emanating from the payment process and work to mitigate the
identified risks by process review and improvements.
Other Responsibilities
- Any
other assigned duties and responsibilities.
Qualifications
- Bachelor’s
Degree in Accounting, Business, Finance, Economics or Banking or similar
field
- Clear
understanding of Financial Markets, Banking, and relevant emerging issues
in:
- National,
regional, and international regulatory and statutory requirements.
- Monetary
Policy implementation.
- Government
borrowing.
- Securities
Settlements operations.
Work Experience
- Three
(3) years of relevant work experience.
Senior Payments Officer, Foreign Payments (Senior Business Analyst 2), Financial Markets Department at Central Bank of Kenya
Job Purpose
The role holder is a member of foreign payments team and
participates in the processing of the payments transactions to ensure that the
section meets its functional responsibilities and makes these contributions
effectively and efficiently.
Key Duties and Responsibilities
Strategic Responsibilities
- Contribute
as appropriate to the performance of the function and to the overall
achievement of CBK’s strategic objectives.
- Work
effectively as part of the team to deliver on the Key Result Areas and
demonstrates competencies of his/her role.
Technical and Operational Responsibilities
- Processes
Government Payments, CBK foreign exchange and 3rd party payments with set
timelines.
- Processes
third party guarantees’ confirmations to Government Ministries,
Departments and Agencies (MDAs).
- Processes
Projects and Eurobonds accounts opening requests.
- Reviews
payments summary reports and highlight unreconciled items.
- Act
as subject matter expert on foreign payment operations.
- Avail
information and explanations on issues related to Payments Administration.
- Follow
standardized controls and operational metrics to track transactions
performance and production.
- Drafts
and implements initiatives to increase efficiency and reduce potential
risk.
- Ensures
adherence to Payment policies and procedures.
Other Responsibilities
- Any
other assigned duties and responsibilities.
Qualifications
- Bachelor’s
Degree in Accounting, Business, Finance, Economics or Banking or related
field.
- Clear
understanding of financial markets, banking, and relevant emerging issues
in:
- National,
regional, and international regulatory and statutory requirements
- Public
Debt Management
- Foreign
Exchange management and operations
- Risk
management
Work Experience
At least three (3) years of relevant work experience in a
relevant field.
Engineer, Enterprise Applications (Business Analyst 1) at Central Bank of Kenya
Job Purpose
Reporting to the Senior Manager – Enterprise Applications,
The Engineer, Enterprise Applications will work with other Engineers to
understand business processes, map out requirements, design, develop, test, and
maintain software applications within the Enterprise Applications section.
The role holder will support the section in meeting its responsibility for
system administration including continued support, integration of applications,
configuration, and building reports for implemented applications. The Engineer
will support production systems to ensure they meet operational and functional
requirements.
Key Duties and Responsibilities
Technical and Operational Responsibilities
- Design
and develop front-end tier(s), middle tier(s), and /or back-end database
tier(s) for business applications.
- Support
new and existing application development by creating modifications and
enhancements for applications and perform system design.
- Carry
out 2nd and 3rd line production applications support in relation to
applicable application systems.
- Gather
and refine requirements, create test plans, test data sets and perform
testing to ensure all components of the developed systems meet
specifications.
- Develop
documentation.
- Ensure
IT tickets raised are responded to and resolved within Enterprise
Applications section Operating Level Agreements.
- Deploy
developed solutions to production environments.
- Collaborate
and foster teamwork with other IT teams to develop and implement solutions
including projects participation.
- Adhere
to technology organization’s technical design and documentation standards
and conform with applicable architectural standards.
Qualifications
- Bachelor’s
degree in Computer Science or related technical field.
- Development
experience with Microsoft development tools e.g. Java, VB, C#, Oracle
Application Builder.
- Work
experience with RDMS preferably Oracle, MS SQL Server, mySQL, etc.
- Experience
in data warehousing, business analysis, knowledge in Business Systems
modeling and data retrieval.
- Experience
implementing and supporting Oracle ERP software (Oracle E-Business Suite,
Oracle Fusion ERP Cloud) is an added advantage.
Work Experience
- Application
development capability gained through at least 2 years of on-the-job
experience in an IT environment.
Risk and Compliance Analyst 1 (Business Analyst 1) at Central Bank of Kenya
Closing Date: Monday, 27 Oct 2025 at 5.00 p.m.
Job Purpose
The role holder is responsible for providing support on all
matters to audit team leader/SBOs on ensuring well audit documentation during
evaluation of efficiency of controls within the bank.
Job application templates
Key Duties and Responsibilities
Roles and Responsibilities
- Carry
out audit and consultancy assignments.
- Carry
out special audit assignments as may be directed from time to time.
- Document
business processes and workflows for departments under review to ensure
adequate audit coverage.
- Prepare
comprehensive, concise, and easy to follow working papers.
- Draft
Audit observations, risks, and action points for review by the team leader
and Internal Audit Management.
- Provide
recommendations to management to address control issues identified.
- Conduct
periodic follow-up of prior audit recommendations.
- Update
the Audit team Leader and audit team with audit progress and audit issues.
- Conduct
investigations assigned by Audit Management.
- Witness
disposal and destruction of unserviceable notes and obsolete documents as
per laid down procedures.
- Coordinate
with other sections in the audit department to achieve the outlined
strategic objectives in the key result areas.
- Carry
out surprise checks of cash in Banking and Currency Departments.
- Adhere
to Bank policies, regulations and related legislations among other
guidelines and principles.
- Take
responsibility for timely production of ad hoc and periodic reports.
- Any
other assigned duties and responsibilities.
Qualifications
- A
Bachelor’s Degree in Management, Economics, Insurance, Finance, or related
discipline from a reputable university.
- Professional
qualification(s) in any of the following is an added advantage:
- Certified
Public Accountant (CPA).
- Certified
Internal Auditor (CIA).
- Association
for Chartered Certified Accountants (ACCA).
- Certified
Information Systems Auditor (CISA).
- Certified
Information System Security Professional (CISSP).
Financial software
Work Experience
- At
least three (3) years’ work experience in relevant field.
Finance Officer, Payroll (Business Analyst 1) at Central Bank of Kenya
Job Purpose
- The
role holder being a team member of the Payroll section team and reporting
to the Deputy Manager, Payroll section, is expected to actively
participate in all payroll activities in order to support the achievement
of the Finance Department mandate in the Bank.
Key Duties and Responsibilities
Strategic Responsibilities
- Enhancing
payroll internal controls and ensure compliance with Finance Policy and
Payroll Standard Operating Procedures.
- Champion
the development, implementation and execution of payroll role in finance
department as a critical component of ensuring the Bank meets its
contractual obligations in line with approved policies & procedures.
Technical and Operational Responsibilities
- Process
the disbursement of staff emoluments.
- Assist
managing payroll workload to meet operational requirements.
- Capture
data related to statutory deductions reporting and filing requirements.
- Making
proposals in payroll policy development and payroll operation manual
- Prepare
monthly payroll reports.
- Prepare
payroll accounts reconciliations and ensure adherence to the Standard
Operating Procedures (SOPs).
- Import
and review the payment file of staff salary advances and development
loans.
- Maintain
high professional standards on confidentiality and integrity.
Other Responsibilities
- Perform
any other duties as may be assigned by the Finance Department leadership
and the Bank.
Qualifications
- Bachelor’s
Degree in Finance, Accounting or any other relevant degree from a
reputable university.
- Professional
qualification(s) in accounting e.g. CPA (K), ACCA or equivalent.
- Membership
of ICPAK or ACCA.
Work Experience
- Three
(3) years post qualification experience in a busy accounting related area.
Senior Finance Officer, Payroll (Senior Business Analyst 2) at Central Bank of Kenya
Job Purpose
- The
role holder being a team member of the Payroll section team and reporting
to the Deputy Manager, Payroll section is expected to actively participate
in all payroll activities in order to support the achievement of the
Finance Department mandate in the Bank.
Key Duties and Responsibilities
Strategic Responsibilities
- Enhance
internal controls.
- Champion
the development, implementation and execution of payroll role in finance
department as a critical component of ensuring the Bank meets its
contractual obligations in line with approved policies & procedures.
- Making
proposals in payroll policy development and payroll operation manual.
Technical and Operational Responsibilities
- Process
of disbursement of staff emoluments.
- Assist
managing payroll workload to meet operational requirements.
- Capture
data related to statutory deductions reporting and filing requirements.
- Prepare
monthly payroll reports.
- Prepare
payroll accounts reconciliations and ensure adherence to the Standard
Operating Procedures (SOPs).
- Import
and review the payment file of staff salary advances and development
loans.
- Maintain
high professional standards on confidentiality and integrity.
Other Responsibilities
- Perform
any other duties as may be assigned by the Finance Department leadership
and the Bank.
Qualifications
- Bachelor
Degree in Finance, Accounting or any other relevant degree from a
reputable university.
- Professional
qualification(s) in accounting e.g. CPA (K), ACCA or equivalent.
- Membership
of ICPAK or ACCA.
Work Experience
- Four
(4) years post qualification experience in a busy accounting related area.
Deputy Manager, Payroll Section at Central Bank of Kenya
Job Purpose
- The
role holder supports the Manager Payroll section and is responsible for
managing payroll Section including preparation, completing reports,
distribution and maintaining records and advising on relevant emerging tax
issues.
Key Duties and Responsibilities
Strategic Responsibilities
- Enhance
internal controls.
- Champion
the development, implementation and execution of payroll role in finance
department as a critical component of ensuring the Bank meets its
contractual obligations in line with approved policies & procedures.
- Making
proposals for payroll policy development and payroll operation manual.
Technical and Operational Responsibilities
- Review
the process of disbursement of staff emoluments.
- Assist
managing payroll workload to meet operational requirements.
- Review
statutory deductions reporting and filing requirements.
- Review
monthly payroll reports.
- Review
payroll accounts reconciliations and ensure adherence to the Standard
Operating Procedures (SOPs).
- Continually
review and report on payroll related policies procedures and processes.
- Maintain
payroll data information and records in accordance with statutory
requirements.
- Assist
in processing payment of staff salary advances and development loans.
- Be
on the lookout for any new legislation impacting payroll and inform the
Manager accordingly.
- Maintain
high professional standards on confidentiality and integrity.
Other Responsibilities
- Deputize
the Manager Payroll Section.
- Perform
any other duties as may be assigned by the Finance Department leadership
and the Bank.
Qualifications
- Bachelor
Degree in Finance, Accounting or any other relevant degree from a
reputable university.
- Post
graduate degree in a relevant field is an added advantage.
- Professional
qualification(s) in accounting e.g. CPA (K), ACCA or equivalent.
- Membership
of ICPAK or ACCA.
Work Experience
- Five
(5) years post qualification experience in a busy accounting related area.
Program Coordinator, Central Banking Programs (Deputy Manager) – CBK – Institute of Monetary Studies
Closing Date: Tuesday, 10 Jun 2025 at 5.00 p.m.
Job Purpose
The role holder is responsible for design, development,
planning, and delivery as well as day-to-day coordination of assigned courses
in relation to CBK core departments. The course coordinator works closely with
Team Leaders in the planning and execution of training programs.
Head of Digital Payment Services (Deputy Director) – Banking and Payments Services
Closing Date: Tuesday, 10 Jun 2025 at 5.00 p.m.
Job Purpose
The Head of Digital Payments Division is responsible for the
supervision of the activities of the three Sections to ensure that the Division
meets its functional objectives and contributes to the achievement of NPS
mandate.
Lead Plumber, Maintenance (Plumbing), (Senior Business Analyst 2) – General Services
Closing Date: Tuesday, 10 Jun 2025 at 5.00 p.m.
Job Purpose
The role holder is responsible for carrying out plumbing and
drainage maintenance work in the Bank.
Chief Librarian (Manager 2) – Research
Closing Date: Tuesday, 10 Jun 2025 at 5.00 p.m.
Job Purpose
The Chief Librarian is the custodian of all library
information resources for the Bank and is supposed to provide professional
leadership for the Bank libraries. The office is responsible for providing high
quality library services to staff in support of the Bank’s mandate and mission;
and be constantly innovating to the information needs of a modern central bank.
The job holder is expected to provide the Bank with a world-class archive that
should enable staff access the institutional memory, as well as maintain a
strong records management program to assure the capture and preservation of the
Bank’s memory. The Chief Librarian is therefore charged with overseeing the
acquisition, installation, maintenance and upgrades of integrated Library
Security Management Systems.
The job holder is the key liaison with other International and National
Financial Institutions Libraries, as well as other relevant institutions aimed
at enhancing information service delivery to Bank staff.
Senior Manager, Policy and Data Analysis (Senior Manager) – Banking and Payments
Closing Date: Tuesday, 10 Jun 2025 at 5.00 p.m.
Job Purpose
The role holder is responsible for overseeing the
development and implementation of policy and regulations that governs the
national payment systems as well as data collection and analysis of the
performance and health of payment systems in Kenya.
Director, CBK – Institute of Monetary Studies (Director)
Closing Date: Tuesday, 10 Jun 2025 at 5.00 p.m.
Job Purpose
The Director is responsible for providing leadership in the
execution of the school’s mandate of facilitating capacity building for Central
Bank of Kenya and the financial sector locally and in the region.