Customer Solution Engineer – Product
It’s time to make a move. Join our flow.
We have an exciting opportunity for an energetic and
enthusiastic CSE Engineer. The Product Engineer provides technical expertise on
the optimal KONE product for the customer. The position will be based in
Nairobi, Kenya.
He/she should understands how customer needs are translated
into product-specific requirements and is accountable for coordination of all
engineering work until the project is handed over to maintenance and will
provides technical expertise support to the front line CSE team, field
operation and sales team in Delivery process to handle order management and
successfully implement KONE products and service solutions, that meet
customer’s contract specification by cost and leads time effective way, while ensuring
compliance to codes and standards.
What will you do?
Collaboration with sales
- Responsible
for finding the optimal KONE product to meet the customer’s needs for
non-standard Special Engineering requirements.
- Selects
the correct product platform on which to make the offer and ensures the
offer is Competitive.
Product planning – Costing
- Involves
Supply Line, installation, maintenance, and project management to
understand both the materials and the service cost of the product when
needed
- Responsible
for correct product costings in non-standard cases, both for corporate and
local Materials
Product planning – Specs
- Accountable
for detailed, custom product plans for non-standard cases (collaborates
with the SL Engineering team when needed)
- Creates
product specifications for corporate materials and local materials.
- Performs
initial and revised non-standard energy calculations.
- Performs
simple traffic analyses.
- When
accountable for the overall engineering of the project:
- Accountable
for technical site surveys
- Accountable
for the technical content of the order between MS 0b and MS 2z
Product planning – Availability and lead times
- Coordinates
product lead times from Supply Line and local sourcing
Product planning – Installability
- Ensures
that the proposed product can be installed
- Ensures
that the cost and work effort impact of installation is part of product
plans, especially in non-standard installation situations
Product planning – Maintainability
- Ensures
that the planned proposed product fulfils the customer’s product lifecycle
needs
- Identifies
possible deviations from standard maintenance methods and ensures that
resolutions are found
Product planning – Compliance
- Ensures
that the proposed product fulfils local codes, regulations, and safety
requirements
- Ensures
alignment with environmental regulations
- Ensures
that the planned product complies with KONE’s Engineering Policy
Key tasks in the KONE Customer process
- Provides
content for pre-booking reviews (technical product, costs, lead times,
risks, and verification of technical content in contracts)
- Executes
activities for holistic product planning.
Are you the one
- Bachelor’s
degree in mechanical, Electrical, or Civil Engineering.
- 2-4
years of experience in the elevator industry preferred.
- Candidate
with a minimum of 1 to 2 years of experience in AutoCAD.
- Proficient
with MS Office Word, Excel, and PowerPoint.
- Excellent
communication and influencing skills in English.
- Excellent
collaboration skills and the capability to work in teams with people from
different cultural backgrounds.
- Capability
for analytical thinking and focus on details – distinguishes between
important information and irrelevant or minor details.
- Ability
to work with global colleagues considering different time zones, language
competencies, and differences in working culture.
- Excellent
technical understanding of elevator, escalator, and Advanced People Flow
solutions that meet customer expectations is considered a plus.
What do we offer
- A
great dynamic team that promotes a collaborative environment.
- Total
reward elements that engage and motivate our employees and help us make
KONE a great place to work.
- Comprehensive
learning and development programs cover a wide range of professional
skills.
- Engaging
job with a position description and clear targets.
- Regular
feedback through performance discussions.
- Opportunities
for individual development.
- Mentoring
and coaching programs.
- Flexibility,
trust, and respect.
- Value-based
culture, behavior, and ethics.
- Sustainability
and innovation.
- Working
for a successful organization.
Accounts Administrator
Key Responsibilities
- Process
Financial Transactions: Accurately verify and process financial
transactions, ensuring compliance with established guidelines, internal
controls, and regulatory requirements.
- Support
Audit Processes: Prepare, organize, and provide accurate financial
records and documentation to facilitate internal and external audits,
ensuring timely submission of schedules and resolving auditor queries
promptly.
- Reconcile
Accounts: Perform regular reconciliations of general ledger accounts
to ensure accuracy and consistency of financial balances.
- Assist
Month-End and Year-End Closings: Support the preparation of financial
reports, journals, and analyses to ensure timely and accurate closing
processes.
- Collaborate
Across Departments: Coordinate with various business functions to
gather, verify, and compile financial data, addressing additional
requirements as needed.
- Enhance
Accounting Processes: Review and recommend improvements to accounting
procedures to strengthen audit readiness and operational efficiency.
- Maintain
Organized Records: Manage a systematic filing system for financial
documentation, ensuring accessibility and compliance with audit standards.
- Provide
Analytical Support: Compile financial data, reports, and analyses as
requested by auditors or management to support decision-making and
compliance.
Requirements
- Qualifications:
Degree or diploma in accounting, finance, or a related field, or
equivalent experience.
- Experience:
2+ years in an accounts administration or bookkeeping role, with
experience in audit support and financial reconciliation.
- Skills:
Strong attention to detail, proficiency in accounting software, and
advanced Microsoft Excel skills.
- Attributes:
Proactive, collaborative, and able to prioritize tasks in a fast-paced
environment while maintaining accuracy.