Internship | Job Vacancies at Bank of Africa Kenya Limited

Compliance Officer at Bank of Africa Kenya

Deadline: May 9, 2026

Job Purpose

Ensure the Bank is compliant with internal policies and procedures, external laws and regulations relating to customer due diligence, anti-money laundering, countering financing of terrorism and countering proliferation financing.

Responsible for controlling and managing financial crime risks related to money laundering, terrorism financing, proliferation financing and compliance with financial embargoes/sanctions.

Responsibilities and Accountabilities

Regulatory and Statutory Compliance; Ensure reports to the regulators are submitted within required timelines by;

Ensuring compliance with due diligence and KYC requirements as per regulatory requirements and international best
practice.
Ensuring any new and amendments to the relevant laws and regulations are communicated and implemented.
Continuous review and update of the Bank’s internal blacklist.
Periodically reviewing the compliance risk management policy and other policies and procedures relating to the compliance function.
Cooperate fully with regulators and law enforcement agents by making available required documents and information.
Ensure that all media sources (newspapers / internet) are reviewed daily to keep abreast with information on high risk customers and customers with adverse information.
Stay abreast of, identify, and report / escalate on any new and emerging trends and typologies in the legislative and regulatory environment, any product issues, or any risks.

Customer due diligence and AML. KYC, CFT and CPF (Transaction Screening and Monitoring); Ensure daily monitoring, screening, and blacklisting of alerts as appropriate by;

Reviewing and treatment of alerts triggered by the various screening and monitoring systems put in place and triggers from other manual processes.
Follow up on alerts flagged by the AML monitoring tool, comprehensive analysis and documentation of findings leading to closure of the alerts.
Obtain and review of additional supporting documentation or obtain explanations for transactions that are identified or flagged as suspicious by the automated transaction monitoring system.
Comprehensive analysis, documentation, and treatment of various AML screening alerts.
Comprehensive review of database screening alerts.
Analyze potential money laundering, terrorism financing and proliferation financing risks associated with specific customers, products, jurisdiction, and channels of delivery through daily review of accounts opened previous day.
Screening and quality review of customer-initiated transactions (Transfers, Large cash transactions amongst others) to and from the Bank to ensure they meet the required AML, KYC, CFT and CPF requirements.
First level review of suspicious transactions reports raised by AML tools or staff and subsequent escalation to MLRO or the alternate for concurrence.
Accurate and detailed filing of suspicious transactions reports with the relevant authorities.
Identifying and reporting of suspicious transactions/activities.
Maintenance of records related to AML,

Research on compliance related matters;

Participating in research on compliance related matters and offering expert advice to stakeholders.

Reporting

Preparation of regular reports (Weekly, monthly, quarterly, annually) from various AML tools to MLRO, group and Senior management.
Ensure timely submission of relevant regulatory reports to CBK, FRC and other internal reporting requirements.

Training and development of Compliance related matters to stakeholders:

Regularly participate in the Bank’s AML, CFT, CPF programs through initiatives such as training, attestations, filling in compliance questionnaires amongst others.
To actively participate in Compliance projects and assist in testing of the new systems and assist with ad-hoc tasks, assume responsibility for special projects, participate in system testing and other activities required for the running of the MLS unit.

Minimum Requirements – Academic and Professional Qualifications and Work Experience

University Degree in Business or related field such as Economics from a recognized institution.
Minimum 3 years’ banking experience in compliance or risk department with a good understanding of Bank policies, procedures, and external regulations.
Demonstrated expertise and in-depth knowledge in AML/CFT/CPF and KYC Controls
Good understanding of Central Bank Prudential guidelines, POCAMLA, Basel Rules, Banking Act, IFRS and other relevant statutes in Banking.
Evidenced knowledge and understanding of the current banking and financial services operating environment, trends, and practice, related regulatory and governance guidelines and requirement, and applicable laws.

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SME Relationship Officer – Nairobi Region at Bank of Africa Kenya

Deadline: April 25, 2026

Job purpose:

The role’s purpose is to develop, expand and maintain quality portfolio of SME clients for the branch through customer acquisition and retention in line with the Bank’s Strategy.

Responsibilities and Accountabilities:

Financial Management

Manage a portfolio of SME customers, focusing on increasing product penetration, profitability and customer satisfaction.
Develop new relationships with SME clients with an aim of increasing the number of SME accounts, attaining good quality asset and liabilities book for the branch in line with the set budgets
Grow branch fees and commissions through targeted product and service offering to the SME portfolio.
Thoroughly review credit applications to reduce the possibility of NPA and proactively manage recovery of NPA in the event of default.
Participate in marketing activities within the business area in order to maximize an appropriate growth in business.
Continuously mine data base shared by the line manager of target markets in the area guided by the market demographics/sectors

Customer Service

Ensure 100% TAT in terms of service delivery.
Ensure timely and accurate processing of customer requests and loan applications as per laid down SLAs and documented procedures.
Create a data base of all key clients within assigned portfolio to ensure continuous care calls/visits to build and enhance relationship
Relationship management on the assigned portfolio.
Quick resolution and/ or escalation of customer complaints

Internal processes

100% Compliance with internal and external regulatory policies and practices maintaining an appropriate level of risk management within the assigned portfolio
Zero frauds within the assigned portfolio
Ensure optimal and relevant product offerings to the SME clients
Complete all the documents relating to the loan application and prepare the proposal for credit analysis and approval as per bank’s credit policy.

Learning and growth

Product / Service Knowledge on bank Products (Avg. Score for Product Knowledge Test)
Personal development: Attend various trainings facilitated by the Bank and own initiated
Enhanced cross selling skills to improve the client’s product equipment rate

Minimum Requirements – academic and professional qualifications

Two years working experience in banking operations
University Degree preferably in Business related field such as Economics, Finance & Accounting from recognized institution by Commission for University Education.

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Credit Analyst at Bank of Africa Kenya

Job Purpose:

To evaluate creditworthiness of a borrower and ensure the proposed credit risk is beneficial to the client and as the same time is profitable to the Bank, risks are well mitigated & is within the relevant policies and regulations. To add value to the credit proposals under consideration by providing advice and techniques to mitigate risks for credits that are considered bankable. creditworthiness

Responsibilities and Accountabilities:

Appraisal of credit files.

Reviewing the proposal in the dedicated workflow for correctness and completeness of data capture.
Confirming borrower’s credit worthiness as presented by Business through review of past credit history.
Confirming the borrower has capacity, through using the scoring model to determine the Debt Service Ratio.
Confirming suitability of collateral offered.
Reviewing the borrower’s contribution to assess their commitment to the proposed facility.
Identification of credit risks and proposing mitigation measures.
Validation of credit scoring models.
Reviewing if proposed facility pricing in credit is in line with the set credit scoring models and aligning the same.
Progressing the file with a recommended decision for further appraisal and approval or returning to relationship manager highlighting critical missing information and documents.

Review temporary accommodations.

Confirming that excess templates are attached & supporting documents provided to support the request.
Check that the request is justified and are properly priced through fees/ commissions.
Certify that the proposal has verifiable source of repayment.
Communicating decision for further review or returning to relationship manager highlighting critical missing information and documents.

Processing variations for approved loans.

Reviewing to ensure all documents & information required to justify the variations are availed.
Reviewing the proposed variation to ensure the request is justified and does not alter materially the proposal as was approved.
Progressing the decision for further review by approver or returning to relationship manager highlighting critical missing information and documents.

Organizing Credit Approval Committee meetings for decision making on credit proposals presented.

Communicating an invite to all stakeholders involved.
Presenting previous minutes for review.
Following up on various action points as per CAC meeting deliberations.
Taking minutes of the meeting.
Presenting summaries of Credit Analysis unit’s decisions for further deliberations.

Coordinating Senior Credit Committee queries on files approved by local committees by following up and coordinating the responses.

Conducting periodic follow up on credit files pending approval at Head Office.
Coordinating responses on queries raised by Snr. Credit Approval Committee analysts.
Justifying and defending local credit committee decision.

Review of various documents to ensure approval covenants are comprehensively documented.

Reviewing draft letters of offer for facilities sanctioned by Snr. Credit Approval Committee.
Reviewing valuation reports for ap-proved collaterals to confirm suitability and sufficiency of collateral values.

Conducting customer call visits from time to time in the company of Business Team.

Reviewing independently the customer’s business to assess capacity and financing need.
Reviewing status of borrower’s compliance with matters that may lead to Environment & Social Risks.
Reviewing independently progresses of borrower’s project financed by the Bank.

Minimum Requirements – academic and professional qualifications:

University Degree preferably in Business related field such as Economics, Finance & Accounting from recognized institution by Commission for University Education.
Banking professional qualification, Accounting Qualification or equivalent.
Minimum 5 years’ banking experience, with at least 2 years’ being at Credit Analysis role.
Good understanding of financial policies, procedures, and external regulations.
Demonstrated expertise and in-depth knowledge credit process and credit products.
Evidenced knowledge and understanding of the current banking and financial services operating environment, trends, and practice, related regulatory and governance guidelines and requirement, and applicable laws.

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Relationship Officer – Asset Finance at Bank of Africa Kenya

Relationship Officer – Asset Finance

Bank of Africa Kenya has an exciting opportunity in our Asset Finance Department.

Deadline: April 6, 2026

Responsibilities and Accountabilities

Financial.

Credit Application file set up and follow up.
Collect and analyse customers or prospect financial statements and other documents.
Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.
Provides performance dashboards to the Head Asset finance including business opportunities that contribute to the overall growth of the portfolio.
Identify opportunities to cross sell the Bank’s various products.
Coordinate and mobilize asset finance business from branches.
Management of the asset finance portfolio quality and maintaining it within risk thresholds of the Bank.
Continuously identify and exploit cross selling opportunities that embed the bank and its products with customer needs.

2. Customer Focus.

Analysis of the real needs of customer and checks consistency of requested and proposed facilities.
Ensures retention of clients while enriching and updating prospect databases.
Identify opportunities to meet customer needs and for cross sell.
Follow up on customer complaint/s and ensures delivery within Service Level Agreements and procedures.
Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
Synergies with various departments in the bank and other external stake holders
Develop new relationships with clients with an aim of increasing the number of asset finance, attaining good quality asset finance book for the branch in line with the set budgets.
Drive the growth of Asset Finance book.
Daily dealer visit
participate in marketing activities within the business area in order to maximize an appropriate growth in business
Create a database of all key clients within assigned dealers to ensure continuous monthly care calls/visits.
Provide agreed levels of service within the agreed TAT (turnaround times) and SLAs of Asset finance products.

3. Internal Processes.

End to end credit approval process.
Monitoring of Covenants- Ensure that customers meet all the post drawdown covenants.
Maintaining relationship with international partners ranging from Direct Foreign Investors to Correspondent banks
Conducting further due diligence on customer profile and application documents.

Competencies and Attributes

Good communication and presentation skills – Ability to convey information with clarity both spoken and written.
Marketing and selling proficiency – Equips the individual to undertake sales targeting, sell bank services and meeting sales targets.
Results driven – able to efficiently manage time, meet deadlines and communicate risks, resource needs, and priorities and deliver results.
Good analytical skills – Ability to collect and analyze information, problem-solve, and make sound judgements and decisions.
High Integrity – Ability to exhibit honesty and ethical behavior in one’s conduct.
Proactive – High sense of urgency and attention to detail. Ability to work without supervision and meet strict deadlines.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Bachelor’s degree in business or a related field
A Minimum of 3 years’ experience in banking, with at least 2 years’ experience in sales
Strong credit skills and good understanding of SME and Corporate Banking Products.

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Relationship Officer – Portfolio Quality Management at Bank of Africa Kenya

Relationship Officer – Portfolio Quality Management

Bank of Africa Kenya has an exciting opportunity in our Portfolio Quality Management Department.

Deadline: April 6, 2026

Responsibilities and Accountabilities

Develop and implement proactive strategies to prevent portfolio deterioration, including early intervention and customer outreach.
Ensure the timely collection of outstanding debts by regularly communicating with clients.
Analyze customer financial data and account activity to assess credit risk and potential for delinquency.
Collaborate with business teams for Corporate/Key SME accounts identified as having a high risk of deterioration by conducting calls or visits
Track collection efforts, report on progress, and identify opportunities to improve collection processes.
Maintain consistent and effective communication with customers throughout the collection process.
Maintain a strong understanding of bank policies and collection regulations.
Work collaboratively with other departments (e.g., legal) to ensure efficient resolution of delinquent accounts and contribute to overall asset quality maintenance.

Competencies and Attributes

Ability to establish effective rapport with debtors, responsible relatives, and other parties to obtain information and elicit cooperation.
Ability to independently evaluate information and initiate action within prescribed guidelines.
Ability to establish and maintain accurate records and files.
Ability to understand, apply and explain pertinent laws and procedures concerning collections.
Ability to gather and present information in legal proceedings to procure legal judgments.
Proactive and results-oriented:
Takes initiative to identify and address potential issues before they escalate.
Strong communicator: Clearly conveys information, negotiates effectively, and builds rapport with customers.
Empathetic and assertive: Understands customer challenges while firmly advocating for bank’s interests.
Analytical and problem-solver: Analyzes financial data to assess risk and develop solutions for debt collection.
Team player: Collaborates effectively with ARMs and other departments to achieve common goals.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Bachelor’s degree in Business Administration, Finance, or a related field .
Minimum of 2-3 years of experience in loan collections or credit risk management.
Proven track record of successfully resolving delinquent accounts, recovering outstanding debts, and preventing portfolio deterioration.

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Senior Relationship Officer – Digital Sales at Bank of Africa Kenya Limited

Deadline: April 5, 2026

Responsibilities and Accountabilities

Financial

Initiate and manage relationships of digital channels business partners/agents, and actively support relationships with third parties to drive market foot-print, customer accessibility and wide availability of the Bank’s digital channels and products. Implement various sales, usage and retention initiatives to drive digital channels business and product penetration in line with business goals.
Track and analyze the performance of digital channels in line with the business objectives and implement any corrective actions. Champion the execution of digital channels business plans relating to the allocated product portfolio to support the Bank’s growth strategies and exceed defined e-channels business goals.

Customer

Customer retention through offering solutions that create customer stickiness with the Bank.
Support the branch teams to achieve digital product targets, formulate plans to engage and acquire new consumers of digital channels / products. Develop a culture of responsibility and ownership of objectives/problems until completely resolved to the customers satisfaction
Continuous product training for various teams in the Bank and clients.

Operational Efficiency

Contribute to the establishment of new business practices, procedures and guidelines for assigned digital products
Ensure adherence to TAT as set out in various SLA documents. Track resolution of customer issues
Represent BOAK in forums and discussions with external bodies e.g., Visa, Cellulant & Master Card
Compliance with internal and external regulatory policies and practices maintaining an appropriate level of risk management within the business area.
Participate in Product documentation and specifications, Product release notes and internal Product communications.

Competencies and Attributes

High marketing and selling proficiency- Is able to sell bank services and meet sales targets
Results driven – able to efficiently manage time, meet deadlines and communicate risks, resource needs, and priorities and deliver results.
Proactiveness- High sense of urgency and attention to detail. Ability to work without supervision and meet strict deadlines.
Good analytical skills- Ability to collect and analyze information, problem-solve, and make sound judgements and decisions
Competent in financial management-Ability to interpret and make decisions based on financial documents.
Strong interpersonal skills-Ability to interact with both internal and external customers effectively.
Good communication and presentation skills- Ability to convey information with clarity both spoken and written.
High integrity- Ability to exhibit honesty and ethical behavior in one’s conduct.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

2-3 years of relevant experience in banking sales, preferably in digital banking or relationship management.
Bachelor’s degree in business related course.
Master’s Degree in Business Administration is desirable.
In-depth knowledge and understanding of the entire customer value proposition with a strong appreciation of banking/Telco operations, transaction banking and retail.
Highly computer literate with intermediate level proficiency in MS Office applications – Excel, Power Point and Word.

Bank of Africa Kenya is an equal opportunity employer committed to fostering diversity, equity, and inclusion. The Bank does not charge any fees or solicit funds at any stage of the recruitment process.

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Internal Auditor at Bank of Africa Kenya Limited

Deadline: March 31, 2026

Responsibilities and Accountabilities

Prepare and perform audits arising from annual action plan and specific requests from the Executive Management.
Prepare appropriate audit tests aimed at addressing identified risks and achievement of desired audit objectives as stipulated in the audit charter.
Recommend improvements to the processes leading to efficiency/cost saving, and mitigation against revenue leakage.
Conduct process and inspection audits, and spot checks on Head Office departments and branches.
Document findings (including identified control weaknesses/lapses) and proffer appropriate recommendations.
Conduct prompt investigation of frauds, disciplinary issues, whistle-blowing cases, and other irregularities that come to the knowledge of the unit.
Ensure prompt and qualitative rendition of relevant reports as may be required by the Head of Audit.
Ensure updated status of all open items and follow up with management to ensure closure rate is within acceptable range.
Ensure all escalated audit exceptions open in the business offices and departments are properly closed.
Attend trainings to improve on audit skills and achieve set Continuing professional Development points.
Ensure compliance with procedures, rules and devices implemented.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Bachelor’s Degree in Accounting or Finance essential
Professional Qualifications i.e. CPA-K essential; CIA, CISA (desirable)
Minimum 3 years’ Banking experience or equivalent financial institution

Competencies and Attributes

Stakeholder Management: Able to identify the interests of various stakeholders, and champion positive engagements with them to achieve the coverage of approved annual audit plan.
Professionalism, negotiation, and Communication skills: able to engage, persuade and convince stakeholders to get desired decisions, information, and output in line with the envisioned deliverables
Independence and impartiality: Ability to work efficiently without external influence for independence reporting.
Teamwork: Assign work amongst different audit officers in the department for efficiency to cover the approved audit plan.
Analytic skills: Ability to collect and analyze information, problem-solve, and make decisions.

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Senior IT Auditor at Bank of Africa Kenya Limited

Deadline: March 31, 2026

Responsibilities and Accountabilities

Assist in the development and revision/update of the annual IT audit strategy.
Document findings (including identified control weaknesses/lapses) and proffer appropriate recommendations to ensure the optimal use of IT to support business objectives in a controlled manner.
Interface with the IT and IT Risk Management (as appropriate) to provide optimal support for the execution of IT audit assignments, resolutions of issues and implementation of effective control measures/ mechanisms.
Work with external auditors and regulatory examiners and provide required assistance in their conduct of regulatory and statutory review/examination of the Bank’s IT-related transactions and activities.
Participate in process reviews/redesigns as well as systems upgrade/implementation efforts to ensure that appropriate system controls considerations are effectively taken on board and implemented.
Prepare activity and performance reports on a timely basis, for the attention of the Head of Audit.
Monitor the adequacy of security and control built into the bank’s computer system.
Ensure regular audit of all computer system operations.
Ensure regular audit of all Digital Banking Systems and Operations.
Assess and address risks and controls relating to hardware, software, data, and IT system.
Render technical support to other departments in Inspections.
Carrying out/participating in Head Office Department and Branch audits whenever called upon to do the same
Participate in Departmental meetings and activities as required.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Bachelor’s degree in information systems/technology, computer science essential
Professional Qualifications in CISA, CISM, essential
Professional Qualifications in CIA, CPA, desired
High School Certificate KCSE
4 years’ experience in a financial institution with demonstrated knowledge and practical application of ISACA’s IT standards and code of ethics for IT auditors
Knowledge of Information systems governance and security principles and practice ISO 27001, COBIT 5.
Member of ISACA

Competencies and Attributes

Structured Query Language (SQL Navigator): Ability to query and operate database systems
Network Infrastructure Knowledge: Knowledge of hardware and networking software components that make up a network i.e., devices, cables, and protocols used to connect them.
Database Operations Knowledge: knowledge of Database storage, modifications, management, and retrieval of data/information.
Application Programming Knowledge: Understanding of languages, frameworks, and architecture of applications.
Digital Banking Systems and Operations Knowledge: Knowledge of Mobile banking, internet banking and related technologies.
Microsoft Office tools: Conversant with the MS Office Suite.
Good analytical skills: Problem-solving skills that help you parse data and information to develop creative, rational solutions.
Excellent writing skills: Good presentation skills can write effectively and succinctly.
Strong attention to detail and ability to work under pressure.

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Treasury FX Sales – Team Leader at Bank of Africa Kenya Limited

Treasury FX Sales – Team Leader

Job Purpose

Leads a team to grow the bank’s foreign exchange revenue by building client relationships, managing risk, and ensuring profitable sales foreign exchange (FX) products and services to the bank’s clients.

Responsibilities

Generating sales revenue.

Client engagement via emails and phone calls.
Liaison with branches.
Review of targets set for the different teams and devising ways of achieving them.
Identify new clients to onboard.
Market research to better guide clients of their forex needs and market developments.
Booking liaisons to appropriate profit to branches.

Relationship management

Joint visits with business teams.
Client engagement to better understand their needs.
Branch engagement.
Training of new FX Sales dealers and branch staff.

Managing client database

Review of volumes and profitability per client to monitor trends (increased or decreased trading) and guiding the respective sales dealer on how to engage the client for more business.
Engage branches/clients for reason for decreased figures.

Onboarding of new counterparties

Cost benefit analysis of any new counterparty that the department is looking to onboard.
Creation of memo for approval of the onboarding.
Liaison between the counterparty and internal teams to ensure fast and smooth onboarding
Response to any queries that the counterparty might have.

Correspondent banks relationship management.

Maintaining Financial Institution Relationships by constantly reviewing business needs on a case-by-case basis.
Organizing and attending meetings with Financial Institutions and Correspondent banks, with a view of reviewing and strengthening the relationships
Monitor the flow of treasury business to ensure fair distribution of business to our correspondent banks based on business needs.
Timely resolution of business issues between BOA-K and other counterparties including BOA subsidiaries.
Periodically review the pricing of services and products offered by Correspondent Banks and other financial institutions and where necessary negotiating for favorable pricing.

Training and development

Identifying areas of improvement and required skills for team and self.
Key Performance Indicators (at least 5)
Growth of new business profits.
Growth of overall bank’s forex income.
Achievement of branches targets.
Training and Development
Ensure overall customer and counterparty satisfaction.

Minimum Requirements

Bachelor’s degree in business, economics or related field
Certification in CISI, CPA, ACCA, CISA or any relevant field is an added advantage
ACI Dealing Certificate
4 years’ banking experience with at least 3 years in Treasury Department.

Competencies and Attributes

Communication Skills (Verbal & Written) – ability to articulate and relay market information and strategies in a clear and concise manner
Negotiation Skills – daily rate negotiations with customers that lead to FX Deal closures.
Good interpersonal skills – ability to build good relationships with internal and external stakeholders
Adaptability – Ability to adapt and work in the other treasury desks like Trading and Money Market.
Analytical skills – ability to critically carry out technical and fundamental analysis and reporting in departmental meetings

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ESG Specialist at Bank of Africa Kenya Limited

Job Purpose

Providing detailed coverage of risk management and business support in line with BOA Kenya’s Risk Management Framework.

Key Duties and Responsibilities for the New Staff:

ESG Strategy and Implementation

Support the development and implementation of the Bank’s ESG and Sustainability Framework.
Integrate ESG considerations into credit, investment, and operational decision-making.
Support development of sustainable finance initiatives and green financing opportunities.

Regulatory Compliance and Reporting

Ensure alignment with Central Bank of Kenya (CBK) Climate Risk Management Guidelines and other relevant regulatory requirements.
Support adoption and application of the Kenya Green Finance Taxonomy.
Coordinate preparation of ESG and climate-related disclosures for internal management, regulators and external stakeholders.
Support implementation of IFRS S1 and IFRS S2 Sustainability Disclosure Standards.
Monitor ESG regulatory developments.

Climate and ESG Risk Management

Support integration of climate and ESG risks into the Bank’s Enterprise Risk Management (ERM) framework.
Assist in conducting climate risk assessments, scenario analysis, and stress testing.
Develop ESG risk indicators, monitoring tools, and dashboards.

Data Management and Analysis

Collect, analyze, and validate ESG and climate-related data across the Bank.
Support development of ESG metrics, KPIs, and reporting frameworks.
Maintain ESG documentation and support internal and external audits.

Stakeholder Engagement

Coordinate ESG initiatives across Risk, Credit, Finance, Compliance, and Business Units.
Support engagement with regulators, investors, development finance institutions, and ESG rating agencies.
Provide ESG awareness and capacity building within the Bank.

Co-operation/Liaison with the Other Teams:

Monthly follow up for implementation of risk matters.
Attend other risk related committee meetings and ad-hoc Project committee meetings.

Minimum Requirements

Desired Academic and Professional Qualifications: –

Bachelor’s degree in finance, Environmental Studies, Economics, Sustainability, Risk Management, or related field.
Professional certification in Sustainability, ESG, Risk Management, or Finance is an added advantage.

Competencies and Attributes

Skills

1-3 years’ experience in ESG, sustainability, risk management, or regulatory compliance within a financial institution, consultancy, or development finance environment.
Knowledge of IFRS S1 and IFRS S2 sustainability disclosure standards.
Familiarity with CBK Climate Risk Management Guidelines and Kenya Green Finance Taxonomy is an advantage.
Experience in data analysis, reporting, and sustainability frameworks.

Competencies

Analytical Skills: Ability to assess ESG risks, climate impacts, and regulatory developments.
Regulatory Awareness: Understanding of sustainability and climate risk regulations in banking.
Communication: Strong written and verbal skills for ESG reporting and stakeholder engagement.
Strategic Thinking: Ability to integrate ESG into business and risk decisions.
Collaboration: Ability to work across departments and influence stakeholders.
Integrity: Demonstrates high ethical and governance standards.
Continuous Learning: Keeps abreast of evolving ESG and sustainability standards.

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Financial Risk Analyst (Market & Credit Risk) at Bank of Africa Kenya Limited

Job Purpose

Providing detailed coverage of risk management and business support in line with BOA Kenya’s Risk Management Framework.

Responsibilities

Key Duties and Responsibilities for the New Staff:
Enterprise Risk Management implementation through:

Support implementation and periodic review of the Enterprise Risk Management Framework covering Credit, Market, Liquidity, Project, and ESG risks.
Review risk events and follow up on mitigation actions.
Review and monitor Key Risk Indicators (KRIs) aligned to the Bank’s risk appetite.
Maintain and update the Credit, Market, Liquidity, Project, and ESG Risk Registers.

Stress Testing, Scenario Analysis & Valuation Modelling:

Support the development and review of the stress testing framework, scenario analysis, and capital modelling, including climate risk stress testing.
Conduct monthly Credit, Liquidity, and Market Risk stress tests and analyze results.
Perform monthly GAP analysis for Liquidity and Interest Rate Risk
Develop and enhance valuation and risk models (e.g., Value at Risk (Var), Sensitivity Analysis) and present findings to MRCC and ALCO for review and adoption.
Contribute to forward-looking climate and transition risk scenario analysis in line with sustainability disclosure requirements.

Risk Assessments & Monitoring:

New Product and Process Risk assessments.
Review and monitor ALM controls, policies & limits.
Monitoring of risk indicators against the Bank’s various risk appetites.

Reporting and Regulatory Enforcement:

Support Market & Credit Policy reviews and governance updates.
Check and ensure the adequacy between the Bank’s practices and regulatory requirements (Basel II and various Risk guidelines).
Preparation of reports (daily, weekly monthly, quarterly and Board as required).
Prepare dashboards, management and regulatory reports (IFRS 9 model analysis, ICAAP Model, Counterparty reviews).

ESG & Climate Risk

Support implementation of ESG and Climate Risk frameworks
Assist in integration into risk management processes and risk reporting as required.
Monitor ESG regulatory developments.

Market Research:

Daily scanning of Market information (Regulators, Securities Markets & General Information).
Ensure the Bank’s alignment to best practice and global standards.

Co-operation/Liaison with the Other Teams:

Monthly follow up for implementation of risk matters.
Attend other risk related committee meetings and ad-hoc Project committee meetings.
Other special assignments as assigned by the Head of Enterprise Risk.

Minimum Requirements

Desired Academic and Professional Qualifications: –

Bachelor’s degree in accounting, Finance, Economics or Business Administration from a recognized University.
Financial Risk Management Certifications (FRM, CFA, FRR, ACI) preferred.

Competencies and Attributes

Skills/Experience Required

1–3 years’ experience in Market Risk within a bank or financial institution.
Understanding of CBK Prudential and Risk Management Guidelines and other regulatory requirements.
Knowledge of Enterprise Risk Management (ERM).
Exposure to Credit, Treasury, Global Markets, or Branch Operations is an added advantage.
Proficiency in Microsoft Excel.

Competencies

Communication: Strong written and verbal skills.
Integrity and Professional Competence: High ethical and professional standards.
Analytical Skills: Ability to analyze and solve problems.
Innovation: Ability to improve processes and solutions.
Initiative: Self-driven with minimal supervision.
Adaptability: Open and responsive to change.
Continuous Learning: Commitment to ongoing professional development.

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Credit Administration Officer at Bank of Africa Kenya Limited

Responsibilities and Accountabilities

Financial- Support the bank’s strategic pillars of growth and profitability through;

Ensuring all fees and commissions related to loan disbursement/limit marking, invoice discounting is recovered.
Recovering life insurance premiums on granted facilities.

Optimization of Internal operational processes through;

Posting transactions related to loan disbursement, limit marking and invoice discounting.
Raising RTGS/SWIFT to CPU transfers
Booking of restructures and rescheduled loans
Placing and removal of liens.
Amending of loans dates, interest etc.
Maturing of loans Partially or fully as per customer instructions.
Preparation of clearance letter and dispatching the same to the requesting party
Advising on correct take over balances in a timely manner.

Averting operational risk through;

Raising cancellation memos when need arises.
Verifying instructions for security release, balance transfer from check-off and release of cash margin on facilities.

Maintaining Customer service standard through;

Executing instruction within stipulated SLA i.e. Timely disbursement, marking of limits etc.
Ensuring timely resolution and response to raised queries by the stakeholder in question.

Continuous growth and development through;

Growing self-skills through bank and individual learning
Engaging in teamwork initiatives that grows an individual.
Attending both internal and external training provided by the bank.

Adherence to Audit and compliance standards through;

Improving audit rating by sticking to laid down procedures.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Bachelor’s degree in business related field.
Professional qualification in a business-related course is an added advantage.
4 years of banking experience in credit with knowledge in digital applications.

Competencies and Attributes

Good Interpersonal skills: Ability to communicate professionally with all stakeholders.
Efficient in posting error free transactions.
Responsible and reliable: Able to execute duties diligently and accurately with minimum supervision.
High degree of integrity-Ability to execute duties while adhering to values strongly held.
Analytical skills-keenness to details.

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Cyber Security Analyst at Bank of Africa Kenya Limited

Deadline: March 21, 2026

Responsibilities and Accountabilities.

Information Security & Risk Management

Participate in identifying, assessing, and documenting IT/cyber risks.
Assist in updating and maintaining the IT risk register.
Track risk treatment plans and follow up with control owners.
Support vulnerability tracking and assist in coordinating remediation activities.
Help monitor and log security incidents and ensure timely reporting.

ISO 27001:2022 Implementation Support

Assist in drafting and updating ISMS documents (policies, procedures, SOPs, risk assessments).
Help conduct ISMS gap assessments and internal audits.
Collect, organize, and maintain compliance evidence for ISO controls.
Assist in tracking corrective and preventive actions (CAPA).
Conduct periodic reviews to ensure departments maintain ISMS alignment.

PCI DSS Certification Support

Assist in mapping cardholder data flows and maintaining network diagrams.
Help prepare and update PCI DSS evidence (screenshots, process documents, change logs).
Participate in internal readiness assessments and support Qualified Security Assessor (QSA) activities.
Track remediation tasks for PCI requirements and follow up with IT teams.
Monitor compliance with ongoing PCI DSS activities (log reviews, vulnerability scans, patching).

Governance, Risk & Compliance (GRC)

Assist in monitoring compliance with internal IT and security policies.
Support third‑party risk assessments of IT vendors and service providers.
Assist in compiling periodic information security and risk reports.

Operational Support

Maintain organized documentation repositories (ISMS library, SharePoint, etc.).
Track deadlines, deliverables, and progress for certification projects.
Assist in convening risk and security meetings, preparing minutes and follow‑up actions.
Coordinate with teams across IT, operations, business units, and external auditors.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Bachelor’s degree in IT, Information Systems, Computer Science, Cyber Security, or related fields.
Basic knowledge of information security and risk management concepts.
Familiarity with ISO 27001 and PCI DSS is an advantage.
Understanding of networks, servers, operating systems, and databases.
Ability to analyze logs, configurations, and security events.

Added Advantage Certifications.

ISO 27001 Internal Auditor / Implementer
CompTIA Security+
ISC2 Certified in Cybersecurity (CC)
ITIL Foundation
Beginner‑level GRC or cybersecurity courses

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Head of Corporate Banking at Bank of Africa Kenya

Head of Corporate Banking

Bank of Africa Kenya has an exciting opportunity in our Corporate Banking Department.

Deadline: March 21, 2026

Responsibilities and Accountabilities

Financial:

Strategic planning for corporate business in line with banks annual and tri-annual business development plans including preparation of business plans with Finance department for Board purposes.
Provide strategic advice to the bank management on matters corporate banking
Corporate balance sheet growth on assets, liabilities and off-balance sheet exposures.
Increase in level of products and services consumed by corporates and spear heading increase in bank relationship across the corporate supply chain through other business departments of the bank.
Grow trade finance and regional business with focus on importers/exporters and development of synergies with BOA Group entities internationally.
Management of the corporate credit portfolio quality and maintaining it within risk thresholds of the Bank.
Management and achievement of profitability and productivity ratios for the corporate portfolio.

Customer Focus:

Synergies with BOA Group regionally and harmonization of shared clients regionally
Oversees proper and timely syndication of facilities either in-country or externally
Networking in the market (local and internationally), lead generation (opening doors) for the various business team under his/her supervision.
Synergies with various departments in the bank, including Treasury and Business Banking.

Operational:

Maintaining relationship with international partners ranging from Direct Foreign Investors to Correspondent banks.
Staff management and development, including motivation and succession planning.
Overall responsible for the performance of the Business Centers.
Sustainability of the portfolio with managed risk levels & consistent quality.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Minimum 10 years’ banking experience with a good understanding of Bank policies, procedures, and external regulations, of which 5 years should have been in corporate Banking at senior level
Strong track record in business development and business networking which should be clearly demonstrated
Strong Business acumen both in the banking industry and the Corporate/Institutional space.
Evidenced knowledge and understanding of the current banking and financial services operating environment, trends, and practice, related regulatory and governance guidelines and requirement, and applicable laws.
University Degree preferably in Business related field such as Economics, Finance & Accounting from recognized institution by Commission for University Education.
Master’s degree in a relevant field is added advantage.

Competencies and Attributes

Visionary Leadership – Demonstrate leadership and strategic oversight to the team to ensure proper management of the Corporate portfolio.
Communication Skills (Verbal & Written) and Presentation skills – articulating key messages clearly to various stakeholders.
Stakeholder Management – demonstrate interpersonal skills in the identification, analysis, and planning of actions to communicate with, negotiate with and influence various stakeholders.
Adaptability – Ability to adapt quickly to new and diverse environments including working with people from diverse cultural backgrounds.
Emotional Intelligence – the ability to understand and manage own emotions, team, and various stakeholders including managing conflict.
Analytical Skills – ability to deconstruct information/critical thinking, to draw conclusions for problem analysis, resolution and decisions making.

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Business Systems Support Officer at Bank of Africa Kenya

Business Systems Support Officer

Bank of Africa Kenya has an exciting opportunity in our Information Technology Department.

Deadline: March 14, 2026

Responsibilities and Accountabilities

End-of-Day Batch Processing – Execution of batch processing on all systems that require this procedure to be done including Core Banking, Clearing System, Recoveries System.
Service Availability – ensuring uptime and accessibility for all channels and business applications and reducing unplanned downtime by

Performing proactive monitoring of the systems and ensuring proper failover/redundancy.
Ensuring all servers are running on the latest stable version of the operating systems, applications, database, plugins etc.

Risk Management – minimize operational risk by Implementing comprehensive risk management practices and ensuring closure of audit findings, adherence to scheduled backup procedures, and regular performance of disaster recovery tests.
Service Desk Management – ensuring closure of all business systems related tickets as per the SLA by prioritizing tickets based on their impact, regularly monitoring the ticket queues to identify any backlog or bottlenecks, escalation of tickets to the relevant stakeholders or vendors while ensuring to follow up on the same and regularly updating the internal customers on status of their pending requests.
Systems Monitoring – conducting scheduled health checks as per the stipulated checklist and proactively identifying areas of inefficiency or bottlenecks as well as addressing the identified issues to ensure stability of business systems.
Project Implementation – ensure successful implementation of IT business systems projects by achieving all project milestones and actively participating in and testing projects outside of IT as needed.
Incident Management – document and track incidents, identifying root causes and implementing preventive measures to mitigate future occurrences.
First level support for all business systems – promptly address user issues and provide first level support for all business systems by trouble shooting and diagnosing incoming requests and providing the required technical assistance.
Documentation and Reporting – maintaining comprehensive records of all business systems inventory by regularly updating the inventory for accountability and asset management purposes.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

Bachelor’s degree in computer science, computer engineering or any IT related field.
Minimum two years’ experience supporting business applications including database administration.
Must have thorough knowledge of Oracle 11g and above, MySQL, MSSQL
Knowledge of other modern databases is an added advantage.

Competencies and Attributes

Knowledge of current IT technologies – thorough knowledge and experience in database management systems, SQL and software development methodologies.
Work autonomously – ability to function without human intervention
Good communication and interpersonal skills – engage users and to understand and address all requests.
Strong problem solving and analysis skills – ability to critically analyze a provide solutions.
Works well under pressure – ability to deliver desired results in a fast-paced environment handling tasks with conflicting demands/timelines.

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Corporate Relationship Manager – Nairobi at Bank of Africa Kenya

Deadline: March 14, 2026

Responsibilities and Accountabilities

Corporate balance sheet growth on assets, liabilities and off-balance sheet exposures.
Increase in level of products and services consumed by corporates and spear heading increase in bank relationship across the corporate supply chain through other business departments of the bank.
Grow trade finance and regional business with focus on importers/exporters and development of synergies with BOA Group entities internationally.
Management of the corporate credit portfolio quality and maintaining it within risk thresholds of the Bank.
Management and achievement of profitability and productivity ratios for the corporate portfolio.
To manage the development of prudently priced assets, cost-effective long-term liability with reputable companies and organizations to ensure Bank’s maximum profitability.
To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
Maintain high professional standards and strive to provide quality services and competitive pricing to clients.
Cultivate good rapport with corporate clients and ensure, the bank becomes the choice for their investment and banking.
Maintaining relationship with international partners ranging from Direct Foreign Investors to Correspondent banks.
Staff management and development, including motivation and succession planning.
Directly responsible for the performance of the assigned portfolio.
Sustainability of the portfolio with managed risk levels & consistent quality.
Maintain a high standard of operational control including adherence to Risk Management and Compliance guidelines.
Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all dealings with existing and potential customers.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

University Degree in a business-related field. An MBA will be an added advantage.
Minimum 5 years general banking experience with at least 3 years’ experience in Corporate Relationship Management.
Must have experience in Credit Analysis & Administration, Sales, Relationship Management
Experience in structured trade finance, syndication and project financing will be an added advantage.

Competencies and Attributes

Leadership – provides leadership and strategic oversight to the RO or SRO to ensure proper management of the portfolio.
Communication Skills (Verbal & Written) and Presentation skills – ability to articulate clearly and intentionally to various stakeholders in relation to the bank’s ambitions.
Stakeholder Management – demonstrate interpersonal skills in the identification, analysis, and planning of actions to communicate with, negotiate with and influence various stakeholders.
Adaptability – Ability to adapt quickly to new and diverse environments including working with people from diverse cultural backgrounds.
Emotional Intelligence – the ability to understand and manage own emotions, team, and various stakeholders including managing conflict.
Analytical Skills – ability to deconstruct information/critical thinking, to draw conclusions for problem analysis, resolution and decision making.

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Corporate Relationship Officer – Nairobi at Bank of Africa Kenya

Corporate Relationship Officer – Nairobi

Bank of Africa Kenya has an exciting opportunity in our Corporate Banking Department.

Deadline: March 14, 2026

Responsibilities and Accountabilities

Credit Application file set up and follow up.
Collect and analyze customers or prospect financial statements and other documents.
Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.
Sets up dashboards on commercial performance and risk on customers, and timely reporting of downgraded situations to the Relationship Manager.
Provides performance dashboards to the Relationship manager including business opportunities that contribute to the overall growth of the portfolio.
Identify opportunities to cross sell the Bank’s various products.
Shadowing the Relationship Manager in managing the portfolio.
Analysis of the real needs of customer and checks consistency of requested and proposed facilities.
Ensures retention of clients while enriching and updating prospect databases.
Identify opportunities to meet customer needs and for cross sell.
Follow up on customer complaint/s and ensures delivery within Service Level Agreements and procedures.
Counterparty Risk Contribution : Updates time schedules of customer files: KYC information, call reports, maturities, completion of security documentation, insurances, rates and loan instalment arrears.
End to end credit approval process.
Monitoring of Covenants- Ensure that all the post drawdown covenants are met by customers.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

4 years Banking Experience, the last 2 of which should be in role in business development and/or credit.
Strong credit skills and good understanding of SME and Corporate Banking Products.
A Bachelor’s degree in Business Studies or similar area.

Competencies and Attributes.

Leadership – provides advise and support the Bank/Branch and operations teams in ensuring proper customer management and customer satisfaction.
Communication Skills (Verbal & Written) and Presentation skills – ability to articulate clearly to clients on the various products and solutions to meet their needs.
Stakeholder Management – demonstrate interpersonal skills in the identification, analysis, and planning of actions to communicate with, negotiate with and influence various stakeholders.
Adaptability – Ability to adapt quickly to new and diverse environments including economic and sectoral changes affecting the business industry.
Emotional Intelligence – the ability to understand and manage own emotions, team, and various stakeholders including managing conflict.
Analytical Skills – ability to analyze client financial information for decision making by the relevant stakeholders.

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Head of Institutional Banking & Custodial Services at Bank of Africa Kenya

Deadline: March 14, 2026

Responsibilities and Accountabilities.

Planning

Continuously monitor institutional, developmental agency relationships to ensure that clients are satisfied with BOA service/ partnership.
Anticipate, analyze and respond to the various current and future needs of the targeted Institutions.
Identify other potential Institutions, parastatals, Government ministries, donor and Developmental Agencies with whom we can partner/do business and who can benefit from our mix of products and services.
Prepare pre-visit report/facts and a calling program for the targeted Institution/s.

Marketing

Ensure an effective call program to new and assigned clients is maintained and executed, assessing possible needs of the targeted clients/Institutions and identify other cross selling opportunities.
Identify, cultivate, and develop business relationships among the targeted Institutions, Government ministries, Developmental Agencies and respond as appropriate with a suitable product package based on the analysis of the Institution’s needs.
Identify and develop new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
Market aggressively for project funds & Developmental Agency funds prior to disbursements to various targeted projects.
Keep constantly in touch with Developmental Agencies, Government ministries as well as Treasury ensuring that they are fully kept abreast of positive developments within the Bank thus increasing Bank visibility among these key Institutions. This will mean developing a personal touch and a relationship management approach with all these Institutions and negotiating with them to channel funds/business through BOA.
Market for sustainable growth and overall stability on the liabilities and asset side of the bank’s balance sheet through growth of current account/collection business as well as wholesale deposits from institutional clients (sector focus will be stated on KPI).
Synergies with various stakeholders to grow the bank business
Provide Strategic advice to the to the bank management on Institutional Banking matters

Customer Care / Portfolio Management

Initiate and monitor customer/Bank contact at all levels and functions, ensuring that customers enjoy the highest standards of service.
Monitor counter services for collection business/institutional/asset clients.
Monitor relationships on a day-to-day basis to ensure good customer service on the maintenance of SLA.
Monitor and proactively manage expiring limits for loans & trade finance products
Custodial account opening – Facilitate smooth account opening and ensure that outstanding account documentation is kept to a minimum and facilitate take on client assets from other custodians and stockbrokers for new and existing clients.

Monitoring & Control

Keep abreast of developments in the market; be aware of projects to be carried out by parastatals, Government ministries and Developmental Agencies and their various sources of funding and use the information to advise relevant stakeholders for decision making.
Be familiar with trends in the banking industry in general and particularly the industry/sectors in which each of the Institutions managed/targeted operates and tailor product(s) to suit the client’s business

People Management

Providing leadership, mentorship, train and motivate the team to meet set objective.

Processes and Projects

Business Support in deposits management – mobilization and pricing
Liquidity Management – member of ALCO and DTC
Managing Fixed Deposits Maturities for the Bank
Custodial Reporting – Review client & regulatory report packs for assigned accounts on a monthly & quarterly basis
Attend quarterly review meetings and AGMs for trustees, fund managers and clients.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

A degree in a business-related field i.e Bachelor of Commerce, Business Administration, Economics or Banking/Finance OR its equivalent.
AKIB or ACIB or Business-related professional qualification (Added advantage)
Formal training in lending/relationship management
8 years banking experience, 4 in a management role in business development either in Institutional Banking or corporate medium size SME relationship

Competencies and Attributes

Visionary Leadership – provide leadership and strategic oversight to the team to ensure proper management of the Institutional Banking portfolio.
Communication Skills (Verbal & Written) and Presentation skills – articulating key messages clearly to various stakeholders.
Stakeholder Management – demonstrate interpersonal skills in the identification, analysis, and planning of actions to communicate with, negotiate with and influence various stakeholders.
Adaptability – Ability to adapt quickly to new and diverse environments including working with people from diverse cultural backgrounds.
Emotional Intelligence – the ability to understand and manage own emotions, team, and various stakeholders including managing conflict.
Analytical Skills – ability to deconstruct information/critical thinking, to draw conclusions for problem analysis, resolution and decisions making.

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Product Development Manager at Bank of Africa Kenya

Bank of Africa Kenya has an exciting opportunity in our Marketing Department.

Deadline: March 14, 2026

Responsibilities and Accountabilities.

Strategic Responsibilities

Develop Product Strategy: Formulate and implement a comprehensive product development strategy aligned with the bank’s overall strategic objectives, market trends, and customer needs.
Market Analysis: Conduct market research and analysis to identify emerging trends, customer preferences, and competitive landscape to inform product development initiatives.
Regulatory Compliance: Ensure product offerings comply with regulatory requirements and industry standards, collaborating with compliance and legal teams to address any regulatory concerns.

Managerial Responsibilities

Team Leadership: Provide leadership, direction, and mentorship to the product development team, fostering a culture of innovation, collaboration, and accountability.
Cross-Functional Collaboration: Collaborate with various internal teams, including marketing, sales, operations, and risk management, to coordinate product development efforts and ensure alignment with organizational goals.
Stakeholder Engagement: Engage with key stakeholders, including senior management, board of directors, and external partners, to communicate product development strategies, seek input, and obtain buy-in for new initiatives.

Operational Responsibilities

New Product Development: Lead the end-to-end development of new financial products and services, from concept ideation and market validation to product launch and post-launch evaluation.
Product Enhancement: Continuously monitor and assess existing product portfolio, identify opportunities for product enhancements or modifications, and oversee the implementation of product improvements.
Performance Monitoring: Establish key performance indicators (KPIs) to measure the success and performance of product offerings, track performance metrics regularly, and make data-driven decisions to optimize product performance.
Documentation and Compliance: Ensure thorough documentation of product specifications, features, and compliance requirements, maintaining accurate records and documentation throughout the product development lifecycle.
Vendor Management: Manage relationships with external vendors, suppliers, and partners involved in product development initiatives, negotiating contracts, and ensuring deliverables meet quality standards and timelines.

Minimum Requirements; Work Experience, Academic and Professional Qualifications

Bachelor’s degree in business administration, Finance, Economics, Marketing, or a related field.]
Professional certification in product management, project management, or a related field is desirable but not mandatory.
Minimum of 5 years of experience in product development, marketing, or related roles within the banking or financial services industry.
Proven track record of successfully managing and launching financial products and services.

Competencies and Attributes

Market Insight: A deep understanding of market dynamics, customer preferences, and competitive landscape to inform product development strategies and identify growth opportunities.
Strategic Planning: Capacity to develop and execute comprehensive product development plans aligned with the bank’s strategic objectives and regulatory requirements.
Analytical and attentive to details with ability to analyze competitor products and bank’s products.
Communication Skills: Effective communication skills to articulate product strategies, convey complex concepts, and influence stakeholders at all levels of the organization.
Leadership and ability to lead cross-functional teams, foster collaboration, and drive consensus among stakeholders to achieve product development goals.

Product Development Manager

Bank of Africa Kenya has an exciting opportunity in our Marketing Department.

Deadline: March 14, 2026

Responsibilities and Accountabilities.

Strategic Responsibilities

Develop Product Strategy: Formulate and implement a comprehensive product development strategy aligned with the bank’s overall strategic objectives, market trends, and customer needs.
Market Analysis: Conduct market research and analysis to identify emerging trends, customer preferences, and competitive landscape to inform product development initiatives.
Regulatory Compliance: Ensure product offerings comply with regulatory requirements and industry standards, collaborating with compliance and legal teams to address any regulatory concerns.

Managerial Responsibilities

Team Leadership: Provide leadership, direction, and mentorship to the product development team, fostering a culture of innovation, collaboration, and accountability.
Cross-Functional Collaboration: Collaborate with various internal teams, including marketing, sales, operations, and risk management, to coordinate product development efforts and ensure alignment with organizational goals.
Stakeholder Engagement: Engage with key stakeholders, including senior management, board of directors, and external partners, to communicate product development strategies, seek input, and obtain buy-in for new initiatives.

Operational Responsibilities

New Product Development: Lead the end-to-end development of new financial products and services, from concept ideation and market validation to product launch and post-launch evaluation.
Product Enhancement: Continuously monitor and assess existing product portfolio, identify opportunities for product enhancements or modifications, and oversee the implementation of product improvements.
Performance Monitoring: Establish key performance indicators (KPIs) to measure the success and performance of product offerings, track performance metrics regularly, and make data-driven decisions to optimize product performance.
Documentation and Compliance: Ensure thorough documentation of product specifications, features, and compliance requirements, maintaining accurate records and documentation throughout the product development lifecycle.
Vendor Management: Manage relationships with external vendors, suppliers, and partners involved in product development initiatives, negotiating contracts, and ensuring deliverables meet quality standards and timelines.

Minimum Requirements; Work Experience, Academic and Professional Qualifications

Bachelor’s degree in business administration, Finance, Economics, Marketing, or a related field.]
Professional certification in product management, project management, or a related field is desirable but not mandatory.
Minimum of 5 years of experience in product development, marketing, or related roles within the banking or financial services industry.
Proven track record of successfully managing and launching financial products and services.

Competencies and Attributes

Market Insight: A deep understanding of market dynamics, customer preferences, and competitive landscape to inform product development strategies and identify growth opportunities.
Strategic Planning: Capacity to develop and execute comprehensive product development plans aligned with the bank’s strategic objectives and regulatory requirements.
Analytical and attentive to details with ability to analyze competitor products and bank’s products.
Communication Skills: Effective communication skills to articulate product strategies, convey complex concepts, and influence stakeholders at all levels of the organization.
Leadership and ability to lead cross-functional teams, foster collaboration, and drive consensus among stakeholders to achieve product development goals.

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Branch Manager – Kisumu at Bank of Africa Kenya

Deadline: March 14, 2026

Responsibilities and Accountabilities

Financial Management

Manage and grow branch business by optimizing the balance sheet and maximize the profitability in line with set targets.
Manage SME/ Retail Business of the Branch to grow assets and liabilities in order to maintain an effective balance sheet within Branch budgets
Grow business in line with the bank’s targeted sectors of the economy in line with set budget.
Thoroughly review credit applications to reduce the possibility of NPA and proactively manage recovery of NPA in the event of default.
Manage costs to the lowest possible levels while maximizing revenues to create an acceptable positive cost / income ratio.
Organize marketing activities within the business area in order to maximize an appropriate growth in business
Continuously provide a data base of target markets in the area guided by the market demographics/sectors

Customer Service

Oversee the implementation of SLA at Branch level and see that client. deliverables are meet at all levels.
Provide agreed levels of service within the agreed TAT (turnaround times) and SLAs (Service Level Agreements) of each product, services within each sector.
Monitor and review customer service in order to retain and develop an optimum customer base. Conduct customer service surveys at Branch level to ascertain the level of customer satisfaction with the service at Business unit.
Create a data base of all key Branch clients to ensure continuous monthly care calls/visits.

Operational efficiency

Compliance with internal and external regulatory policies and practices maintaining an appropriate level of risk management within the business unit.
Clean books of accounts in the Branch with strict adherence to reconciliation targets.
Zero frauds at the Branch – continuously train and sensitize the Branch team and make sure they are alert at all times.

People Management

Maintain the appropriate number and caliber human resources in order to deliver exceptional service, achieve targets and maximize the efficiency and effectiveness of the business unit.
Manage the leave of all staff such that all leave is taken within the year without affecting the Business operations as per policy
Mentor and coach staff and execute training programs with the support of HR to make sure that staff are sufficiently trained to perform the roles assigned to them.
Proactively manage the performance of staff in the branch reviewing performance against targets monthly, recognizing and celebrating achievements and taking corrective action to address gaps.
Manage the disciplinary and grievance procedures at the branch level
Provide career guidance that depicts staff upward mobility/ progression.
Adhere to HR policies in the management of employees.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

5 years’ experience in all-round banking operations, 2 of which should have been in managerial capacity in a similar organization.
Strong knowledge of the local banking industry, banking products, banking services and banking regulations
Sound knowledge of general banking law and practices and understanding of Prudential guidelines on KYC
Experience in retail lending, preparing and processing credit applications
University Degree preferably in Business related field from recognized institution by Commission for University Education.
Master’s degree in a relevant field and Banking/Business professional qualification is added advantage.

Competencies and Attributes

Strong management and leadership skills
High marketing and selling proficiency
Results driven and Strong interpersonal skills
Proactiveness and High integrity
Good analytical skills and Competent in financial management
Good communication and presentation skills

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Procurement Officer at Bank of Africa Kenya

Procurement Officer

Responsibility Summary:

Support the development and execution of the Bank’s procurement strategy.
Support cost control initiatives and identifying opportunities for cost efficiency.
Participate in vendor segmentation and supplier relationship strategies.
Support contract lifecycle management and providing analytical input supplier performance, pricing and negotiation processes.
Monitor bank insurance renewals, contract renewals and service provider SLAS.

Academic & Professional Qualifications

Bachelor’s degree in Supply Chain Management, Procurement, Business Administration or a related field.
Membership of a relevant professional body (e.g., KISM)

Skills/Experience Required

3 years’ experience in a procurement or supply chain role, preferably within the banking or financial services sector.
Experience in accounts payable functions
Demonstrated experience in procurement planning, sourcing, vendor evaluation, and contract administration within a regulated environment.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

How to Apply

Kindly send your CV to recruitment@boakenya.com before Friday 30/01/26.

Compensation & Benefits Officer at Bank of Africa Kenya Limited

Responsibility Summary:

Payroll: Process monthly payroll accurately and on time with external providers.
Staff benefits: Oversee timely disbursement of salaries, medical aid, insurance, and other benefits.
Reconciliations: Perform monthly reconciliation of HR accounts and collaborate with other departments as needed.
Data Analysis: Provide data insights to support HR initiatives and decision-making.
Staff offboarding administration: Administer staff exit processes, including final dues processing and certificates of service.
Reporting: Support compensation and benefits budgeting through data analysis and reporting.
Compliance: Ensure all relevant regulations governing compensation and benefits are adhered to.

Academic & Professional Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.
A professional qualification such as CHRP, CPA or ACCA is an added advantage.

Skills/Experience Required

Minimum of 2 years of experience in compensation and benefits administration, preferably in the financial services industry.
Strong analytical and problem-solving skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

How To Apply

Do you meet these qualifications? Send your CV to recruitment@boakenya.com by Sunday 25th January 2026 and take the next step in your career.

General Legal Counsel at Bank of Africa Kenya Limited

Responsibility Summary:

Issuance of demand letters and statutory notices
Advising the Bank and liaising with Bank’s external lawyers on actual/threatened litigation
Preparation of reports and drafting/review Contracts
Monitoring changes in banking laws and other regulations affecting the bank and keep the bank updated of such changes in regulations.
Research on various legal issues and provide timely legal advice on varying issues

Academic & Professional Qualifications

Bachelor’s degree (LLB).
Must be an advocate of high court of Kenya
Minimum 5 years in banking and financial services law, focus on debt recovery and litigation. •Experience in initiating and managing civil litigation matters.
Strong knowledge of local banking industry, banking products, banking services and banking regulations.

Skills/Experience Required

Thorough understanding of the legal framework in banking and financial institutions. •Proficiency in litigation procedures.
Excellent interpersonal skills, the ability to build and maintain client relationships.
Ability to manage relationships within the team and with stakeholders.
Effective communication and presentation skills both verbal and written.
Strong critical and analytical thinking to make informed decisions.

How to Apply

Kindly send your CV to recruitment@boakenya.com before Saturday 17/01/2026

Learning & Development Executive at Bank of Africa Kenya Limited

Responsibility Summary:

Lead the design and development of engaging learning experiences aligned with talent development principles and adult learning methodologies,
Provide advice on competency frameworks, skills assessments, needs analysis, career development, succession planning, learning opportunities etc,
Partner strategically with business leaders to identify critical skills gaps within their teams and develop targeted solutions to bridge those gaps,
Champion a culture of continuous learning for employees at all levels by leveraging on technology to personalize learning journeys,
Train employees to ensure HR policies are understood and complied with,
Liaise with the HR Manager to identify key learning and development actions arising out of the performance management process for action,
Collaborate with Head of HR and other stakeholders to implement employee wellness training initiatives,

Academic & Professional Qualifications

Bachelor’s degree in Human Resources, Business Administration or a related field.
A professional qualification in Human Resources Management and membership of a recognised HR professional body.

Skills/Experience Required

Minimum of five (5) years of experience in HR of which 2 years should be in handling Learning and Development.
Proven track record of designing, delivering and implementing effective training programs.
Strong understanding of employee relations, HR policies and compliance
Excellent communication, interpersonal, and organizational skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

How to Apply

Kindly send your CV to recruitment@boakenya.com before Saturday 17/01/2026

Manager – Digital & Transactional Business at Bank of Africa Kenya Limited

Responsibility Summary:

Drive revenue growth all the various digital channels through development and implementation of digital strategy. Providing digital knowledge input into customer and proposition development.
Monitor monthly performance of systems and develop action plans to remedy any degradation of service.
Compliance with internal and external regulatory policies and practices maintaining an appropriate level of risk management with business area.

Academic & Professional Qualifications

Bachelor’s degree in Business-related field or Information Technology, Master’s degree in IT or Business related field is an added advantage.
A minimum of 10 years’ experience in banking, including previous project management experience and at least 5 years of managing and implementing digital strategy and integration.
Strong knowledge and understanding of digital products development and management.
Demonstrated knowledge of IT Banking Systems Implementation and capabilities.
In-depth knowledge and understanding of customer value proposition with a strong appreciation of transaction banking and retail.
Highly computer literate with intermediate level proficiency in MS Office application and good understanding of banking software.
Minimum 2 years experience in a Business Development role driving transactional Banking.

Skills/Experience Required

Ability to develop in liaison with other stakeholders, business systems and practices to ensure efficiency and excellence in execution.
Strong leadership and management skills to provide strategic oversight, empower teams, drive achievement, and foster collaboration towards goals.
Ability to analyze financial position from different dimensions to ensure optimization of assets and liabilities. Sound analytical skills and problem-solving skills.
Ability to align customer needs to respective banking solutions.
Effective communication and presentation skills both verbal and written.

How to Apply

Kindly send your CV to recruitment@boakenya.com before Monday 25/08/25.

Apply now

Banking Officer – Sales Coordination at Bank of Africa Kenya Limited

Responsibility Summary:

Manage and execute sales strategies, analyze market trends and guide branches on mining opportunities.
Coordinate sales initiatives, align local campaigns and monitor performance to achieve the set goals.
Manage an efficient sales pipeline and lead tracking system while coordinating business plans and market penetration strategies.

Academic & Professional Qualifications

Bachelor’s degree in Business-related field.
Over 5 years of banking experience, with at least 4 years in sales and sales management.
Strong knowledge and understanding of business sales, current banking and financial services operating environment, products & se services.

Skills/Experience Required

Ability to guide and influence productivity from people of various background and goals.
Understand the needs and suitable solutions in the market.
Ability to adapt to changing circumstances.
Sound analytical and problem-solving skills.
Ability to see an opportunity and mine from it.
Effective communication and presentation skills, both verbal and written.

How to Apply

Kindly send your CV to recruitment@boakenya.com before Monday 25/08/25.

Apply now

Procurement & Administration Manager at Bank of Africa Kenya Limited

Procurement & Administration Manager

Responsibility Summary:

Develop and implement procurement policies aligned with the bank’s business strategies and regulatory environment.
Foster collaboration with internal departments to understand procurement needs and provide timely and efficient support.
Maintain a comprehensive audit trail for vendor selection, negotiations, contracts and purchase orders and ensures meticulous review and approval processes for al bank purchases, incorporating cost-benefit analysis and risk assessments
Develop sourcing strategy to identify and select most qualified and cost-effective vendors for the bank’s specific needs.
Manage lease and contract renewals through comprehensive pre-expiry appraisals, competitive negotiations and monitoring tool.
Coordinate and direct support services within general administration by developing and implementing disaster recovery plans and business continuity plans.

Academic & Professional Qualifications

Bachelor’s degree in Business Administration, Supply Chain Management, Purchasing or a related field, qualifications In accounting is an added advantage.
Membership to relevant professional body, (KISM)
Minimum 5 years’ experience in a procurement or purchasing management role, preferably within the banking industry.
Proven experience in developing and implementing procurement strategies aligned with financial objectives and regulatory requirements in a banking environment.
In-depth knowledge and understanding of customer value proposition with a strong appreciation of transaction banking and retail.

Skills/Experience Required

Strong attention to detail and accuracy.
Strong leadership and management skills to build external and internal relationships with stakeholders in the banking sector.
Sound analytical and problem-solving skills.
Strong organizational and time management skills.
Ability to adjust to new conditions, changes or challenges.
Effective negotiation, communication and presentation skills, both verbal and written.

Kindly send your CV to recruitment@boakenya.com before Monday 25/08/25.

Apply Now

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