Internship | Job Vacancies at Co-op Consultancy

Sacco Senior Marketing Officer at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Job Description

Job Purpose:

The Senior Marketing Officer will therefore be expected to establish and lead the SACCO’s marketing function and contribute directly to the achievement of its growth objectives. The position will combine strategic marketing, business development, brand and communications responsibilities with hands-on execution.

Key Responsibilities

Marketing Strategy and Business Growth

• Developing and implementing an annual marketing and business development plan aligned to the SACCO’s Strategic Plan.
• Translating the SACCO’s strategic growth objectives into measurable marketing initiatives.
• Developing strategies to attract new members and deepen relationships with existing members.
• Supporting growth in deposits/savings, lending, investments and other approved SACCO products and services.
• Identifying new market segments, member groups, institutions, employers and strategic partnerships.
• Undertaking market intelligence, competitor analysis and monitoring emerging trends in the SACCO and financial services sectors.
• Advising management on opportunities for product positioning, differentiation and market expansion.
• Developing measurable marketing targets and monitoring performance against agreed KPIs.

Brand Management and Corporate Visibility

• Developing and maintaining a strong and consistent SACCO brand.
• Ensuring consistency in the use of the SACCO’s corporate identity, messaging and communication materials.
• Increasing the SACCO’s visibility and reputation within Nairobi and other target markets.
• Developing campaigns that communicate the SACCO’s value proposition clearly and professionally.

Digital Marketing and Social Media

• Developing and managing the SACCO’s social media and digital marketing strategy.
• Managing official social media channels and ensuring regular, relevant and professional content.
• Developing digital campaigns for member acquisition, engagement and retention.
• Monitoring social media performance, engagement and reach.
• Responding appropriately to public engagement while escalating complaints or sensitive matters through the appropriate channels.
• Keeping abreast of emerging digital marketing platforms, tools and technologies.

Promotional Materials and Content Production

• Coordinating and, where appropriate, personally undertaking the design and production of posters, brochures, flyers and other promotional materials.
• Producing digital advertisements, social media graphics, corporate presentations and marketing content.
• Developing campaign materials for SACCO products and services.
• Preparing member communication and promotional content.
• Coordinating photography, video and other visual content, including use of external service providers where specialist expertise is required.

The Officer should therefore possess practical competence in relevant graphic design, content creation and digital marketing tools.

Events and Member Engagement

• Supporting the planning and execution of AGM, member education, marketing, recruitment and promotional events.
• Developing campaigns and activities to improve member engagement.
• Supporting member acquisition initiatives in workplaces, institutions, professional groups and other target markets.
• Promoting financial literacy and awareness of the SACCO’s products and services.

Marketing Analytics and Reporting

• Establishing appropriate marketing metrics and dashboards.
• Tracking customer/member acquisition, campaign performance, engagement and conversion.
• Preparing periodic marketing performance reports for the CEO and Board.
• Using data and market feedback to improve marketing effectiveness and return on investment.
• Maintaining an appropriate marketing database and records.

Digital Reputation, Communications and Compliance

• Monitoring the SACCO’s online reputation.
• Supporting timely and appropriate communication with members and prospective members.
• Coordinating with management on public-facing communications.
• Ensuring that marketing communications comply with applicable laws, regulations and SACCO policies, including requirements relating to consumer protection and data protection.

Other Responsibilities

• Supporting management in business development initiatives.
• Participating in strategic planning and implementation activities.
• Developing and maintaining appropriate marketing policies, procedures and operating plans.
• Advising the CEO on emerging marketing opportunities and risks.
• Undertaking such other duties as may reasonably be assigned from time to time by the CEO.

Qualifications & Experience

The preferred candidate should have:

• A relevant degree in Marketing, Business Administration, Communications, Public Relations or a related field.
• A professional qualifications in marketing or a related discipline will be an added advantage.
• At least five years of experience in marketing, preferably within a SACCO, Co-operative, bank, microfinance institution, fintech or other financial services environment.
• Demonstrable experience in digital marketing and social media management.

Key Attributes

• Demonstrable graphic design and content creation skills.
• Experience developing and implementing marketing campaigns.
• Strong business development and customer/member acquisition skills.
• Strong written and verbal communication skills.
• Good analytical and reporting capabilities.
• Knowledge of the Kenyan financial services/Co-operative sector and its operating environment.
• Ability to work independently and take ownership of the marketing function.
• Strong interpersonal, networking and relationship-management skills.
• Creativity, initiative and commercial awareness.
• Ability to work with limited supervision while maintaining appropriate accountability.
• High integrity, professionalism and confidentiality.
• A demonstrable record of achieving measurable marketing or business growth results.

How to apply

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit by 23rd September 2026. Any applications received after the closing date shall not be accepted.

Sacco Professional Driver at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Job Description

Job Purpose

To provide safe, reliable, and professional transport services to the Sacco Chief Executive Officer (CEO) and other authorized staff, while ensuring proper maintenance of assigned vehicles and providing administrative and logistical support as directed. The role contributes to the efficient operation of the Sacco by facilitating secure transportation, timely delivery of documents, and effective execution of administrative duties in line with organizational policies and service standards.

Key Duties and Responsibilities

• Provide transport support during routine assignments to ensure timely and efficient delivery of services.
• Maintain the cleanliness and general condition of the assigned vehicle and promptly report mechanical faults.
• Conduct pre-operation checks on engine coolant, oil, brake and clutch fluids, battery condition and other essential vehicle components.
• Ensure safe, efficient and cost-effective use of the vehicle.
• Conduct routine vehicle inspections and ensure compliance with the Highway Code and applicable road safety requirements.
• Attend to minor mechanical needs and promptly report major mechanical faults.
• Maintain accurate and up-to-date vehicle logbooks and other required records.
• Adhere to all road safety requirements, traffic laws, Sacco policies and procedures.
• Ensure the assigned vehicle remains roadworthy and properly maintained at all times.
• Perform any other duties as may be assigned from time to time.

Qualifications & Experience

• A minimum of KCSE mean grade C (Plain) or a recognised certificate in any course.
• At least four (4) years’ relevant driving experience, preferably in a recognised institution or corporate organization.
• A valid driving licence for the appropriate class of vehicle.
• Demonstrable defensive driving skills; a defensive driving certificate will be an added advantage.
• A clean and demonstrable driving record with no serious traffic offences.
• Good interpersonal and communication skills.
• Ability to operate a vehicle safely and effectively under different weather, road and traffic conditions.
• Excellent organizational and time-management skills.
• High level of responsibility, integrity, confidentiality and professionalism.

Chapter Six Requirements

The successful candidate will be required to fulfil the requirements of Chapter Six of the Constitution of Kenya, 2010, and provide the relevant clearance documents, including:

• Valid Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI).
• Tax Compliance Certificate from KRA.
• Clearance/Compliance Certificate from HELB.
• Clearance from the Ethics and Anti-Corruption Commission (EACC).
• Clearance Certificate from an approved Credit Reference Bureau (CRB).

Apply: Sacco Professional Driver (REF: CBI/PD/09/26) | Co-operative Bank of Kenya

Sacco Human Resource Officer at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Job Description

Job Purpose

The Human Resources and Administration Officer is a dual-role position that combines human resource management and executive support to the Chief Executive Officer. Reporting to the CEO, the officer is responsible for coordinating and implementing the Cooperative Union’s human resource and administrative functions to ensure the organization attracts, develops, motivates, and retains competent employees while maintaining efficient administrative systems and a productive work environment.

Duties & Responsibilities

• Support the development, implementation, and periodic review of human resource policies, procedures, manuals, and systems in line with applicable labour laws and best practices.
• Provide HR information and recommendations to support management decision-making.
• Monitor emerging labour trends and recommend appropriate interventions.
• Coordinate end-to-end recruitment, selection, and onboarding processes.
• Prepare recruitment documentation, manage job advertisements, and maintain competency databases.
• Facilitate induction of new employees and monitor probation processes.
• Support implementation of employee retention initiatives.
• Prepare employment contracts, confirmation letters, transfers, promotions, and other HR documentation.
• Coordinate implementation of the Cooperative’s staff performance management framework.
• Coordinate training needs assessments and staff development programmes.
• Provide guidance on interpretation and application of HR policies and procedures.
• Promote positive employee relations and a productive work environment.
• Assist in conflict resolution and handling of workplace grievances.
• Support disciplinary processes and ensure compliance with due process requirements.
• Facilitate administration of staff benefits, medical cover, pension, insurance, and welfare programmes.
• Manage employee relations issues, including trade union interactions where applicable.
• Maintain accurate and up-to-date employee records and HR databases.
• Ensure confidentiality, security, and proper custody of employee information.
• Monitor leave administration and attendance records.
• Generate HR reports and workforce statistics for Management and the Board.
• Oversee general administrative services including office operations, asset management, and logistics.
• Provide administrative support to the CEO and senior management on HR and administrative matters.

Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration or Public Administration or a related field from a recognised university.
• Professional qualification in Human Resource Management such as Certified Human Resource Professional (CHRP-K) or equivalent.
• 5 years practical experience in Human Resource Management.
• Age: 30 years and above.

Apply: Sacco Human Resource Officer (REF: MCU/HRO/2026) | Co-operative Bank of Kenya

Sacco ICT Officer at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Job Description

Job Purpose

The ICT Officer is responsible for planning, coordinating, implementing, and continuously improving the technology environment for the Cooperative Union and its business units ensuring that ICT services are secure, reliable, and efficient.

The role provides both strategic and operational leadership, overseeing ICT infrastructure, core business systems, digital platforms, information security, business continuity arrangements, and user support services. The ICT Officer is expected to ensure that technology effectively enables business operations, safeguards the cooperative’s information assets, maintains system integrity, and supports its digital transformation objectives.

Duties & Responsibilities

• Develop the annual ICT work plan, budget, and activity schedules in alignment with the cooperative’s strategic plan.
• Participate in the development, review, and implementation of ICT policies, procedures, standards, and controls.
• Provide technical advice to management on ICT investments, technology risks, and digital opportunities.
• Prepare ICT reports for Management and the Board as required; monitor the implementation of approved ICT projects and programs.
• Manage and maintain the cooperative’s core business systems (e.g., financial systems, farm management systems, milling plant production tracking systems, property management systems, Agrovet inventory systems, and coffee marketing platforms), databases, servers, networks, and digital platforms.
• Ensure optimal performance, security, and availability of ICT systems and services; monitor system capacity, utilization, and performance, and recommend improvements where necessary.
• Maintain accurate records of ICT assets, software licenses, configurations, and system documentation.
• Coordinate system upgrades, updates, patches, and integrations.
• Implement and monitor ICT security controls, policies, and procedures.
• Protect the organization’s systems and data from cyber threats and unauthorized access; monitor security events, vulnerabilities, and incidents, and initiate corrective actions.
• Promote information security awareness among all staff.
• Identify, assess, and manage ICT-related risks; maintain the ICT risk register.
• Ensure compliance with the Data Protection Act and other relevant regulations.
• Develop, test, and maintain data backup, disaster recovery, and business continuity arrangements.
• Support ICT audits and coordinate the implementation of the recommendations.
• Recommend emerging technologies that support business objectives and promote automation and digitalisation of business processes where feasible.
• Provide first- and second-line technical support to staff and users.
• Diagnose and resolve hardware, software, network, and application issues.
• Install, configure, maintain, and troubleshoot computers, printers, communication devices, and related peripherals.
• Conduct user training and provide technical guidance on ICT systems and applications.
• Liaise with ICT vendors and service providers; coordinate the procurement of ICT equipment and services.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Systems or a related field from a recognised university.
• Professional certifications such as CCNA, CompTIA A+, Microsoft Certified Professional, or equivalent.
• Certification in cybersecurity will be an added advantage.
• 3 years relevant work experience in ICT systems administration, network administration, or ICT support.
• Age: 25 years and above.

Apply: Sacco ICT Officer (REF: MCU/ICT/2026) | Co-operative Bank of Kenya

Sacco Credit Relationship Officer at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Job Description

Job Purpose

The Sacco Credit Relationship Officer is responsible for managing and growing the institution’s credit portfolio by developing and maintaining strong relationships with members/customers, identifying their financing needs, appraising credit applications, and ensuring timely disbursement and repayment of loans. The role ensures that all lending activities comply with the institution’s credit policies, regulatory requirements, and approved risk management standards while maintaining a high-quality and profitable loan portfolio.

Key Duties and Responsibilities

Financial

• Set up, process and follow up credit application files to ensure timely completion.
• Collect and analyze customers’ or prospects’ financial statements and other relevant documentation.
• Analyze and prepare credit facility applications in accordance with the Sacco’s Credit Policy, negotiated pricing conditions and approved service-level timelines.
• Identify opportunities to cross-sell the Sacco’s products and services.
• Ensure full compliance with the Sacco’s Credit Policy and approved credit processes.

Customer Focus

• Manage and monitor the assigned loan portfolio.
• Assess customers’ actual financial needs and ensure consistency between requested and proposed credit facilities.
• Maintain customer retention while enriching and updating prospect and customer databases.
• Identify opportunities to meet customer needs and cross-sell relevant SACCO products and services.
• Follow up customer complaints and ensure resolution within approved Service Level Agreements and procedures.
• Conduct scheduled and focused customer calls to strengthen relationships and support continuous improvement in customer service.

Operational

• Maintain and regularly update customer file schedules, including KYC information, call reports, maturities, completion of security documentation, insurance, interest rates and loan instalment arrears.
• Ensure compliance with applicable regulatory requirements and implementation of effective Anti-Money Laundering (AML) and KYC controls.
• Maintain accurate and complete credit and customer records.
• Strictly adhere to the Sacco’s Code of Ethics in all customer dealings.

Qualifications & Experience

• A Bachelor’s degree from a recognised university, preferably in Business, Finance, Economics, Commerce or another relevant field.
• At least two (2) years’ relevant experience in credit, business development, customer relationship management or a related role, preferably within a Sacco, banking or financial services environment.
• Demonstrable experience in credit appraisal, loan portfolio management and handling and resolving customer requests and queries.
• Good understanding of prudential guidelines, KYC and applicable credit and regulatory requirements.
• Good analytical, communication and customer relationship management skills.
• Strong team-building skills and ability to work effectively with diverse teams.
• Resilient, confident, self-motivated and results-oriented.
• High level of integrity, professionalism, confidentiality and commitment to customer service.

Apply: Sacco Credit Relationship Officer(REF: CBI/CRO/09/26) | Co-operative Bank of Kenya

Business Development Officer at Co-op Consultancy. A business advisory arm of the Co-operative Bank Group

Job Description

REF: CBI/BDO/08/26

Reporting to the Chief Executive Officer, the successful candidate will play a key role in supporting the SACCO’s growth through business development initiatives. This role is suited to an enterprising individual who thrives on building relationships and delivering outcomes for lasting impact.

Responsibilities:

• Fostering strong relationships with existing members towards strengthening member loyalty
• Identify and pursue partnerships and growth initiatives to expand Sacco’s membership.
• Conduct market research and competitor analysis to identify growth opportunities and stay informed of market trends.
• Collaborate with colleagues to develop and implement strategies that drive deposit mobilization and loan book growth.
• Develop and execute marketing campaigns across both digital and traditional channels to enhance visibility.
• Develop and deliver impactful content aligned with strategic priorities to enhance member experiences across digital channels
• Contribute to the maintenance of brand consistency across all communication channels.
• Measure and analyze the performance of marketing campaigns and initiatives 
• Provide regular and timely reports and updates with recommendations to senior management.
• Design annual member education programs in liaison with the CEO and relevant Board committees to enhance member engagement and financial literacy

Qualifications and Experience:

• Hold a diploma in marketing, communications, or related field, a Bachelor’s degree and professional qualification would be an added advantage
• Have at least 3 years of experience in marketing and business development within the Sacco or financial services sector with a proven track record of driving growth and success.

Attributes / Skills

• Strong written and verbal communication skills, with attention to detail
• Collaborative with a strong commitment to team success.
• Creative thinker and effective problem solver.
• Conversant with market research, digital marketing tools and trends.
• Results-oriented mindset with a focus on driving measurable outcomes
• Sociable with an outgoing personality.
• Adaptable and proactive, with a willingness to take on a broad range of responsibilities
• Ability to work under pressure.
• Strong planning and co-ordination skills with the ability to prioritize competing demands and deliver initiatives within agreed timelines.

Apply: Business Development Officer | Co-operative Bank of Kenya

Sacco ICT Officer at Co-op Consultancy. A business advisory arm of the Co-operative Bank Group

Sacco ICT Officer (REF: CBI/ICTO/6/26)

Job Ad expires on July 5th, 2026

Our client, a regulated NWDT SACCO based in Nairobi County, seeks to appoint a qualified and experienced individual to the position of ICT Officer.

Reports To: Chief Executive Officer

Job Purpose

Reporting to the Chief Executive Officer, the ICT Officer is responsible for planning, coordinating, implementing, supporting, and continuously improving the SACCO’s technology environment to ensure secure, reliable, and efficient ICT services. The role provides both strategic and operational support by overseeing ICT infrastructure, core banking systems, digital platforms, information security, business continuity arrangements, and user support services. The ICT Officer is expected to ensure that technology effectively supports business operations, enhances member service delivery, safeguards institutional information assets, and contributes to the SACCO’s digital transformation objectives.

Performance Expectations

The successful candidate will be expected to deliver measurable outcomes, including:

• Reliable operation and high availability of core banking and business systems.
• Secure ICT infrastructure and effective protection against cyber threats.
• Timely resolution of ICT incidents and user support requests.
• Successful implementation of approved ICT projects and initiatives.
• Compliance with ICT governance, data protection, and regulatory requirements.
• Effective business continuity and disaster recovery preparedness.
• Improved adoption and utilization of technology across the SACCO.

Key Responsibilities

ICT Planning and Governance

• Develop annual ICT work plans, budgets, and activity schedules aligned with the SACCO’s strategic plan.
• Participate in formulation, review, and implementation of ICT policies, procedures, standards, and controls.
• Provide technical advice to Management on ICT investments, technology risks, and digital opportunities.
• Prepare ICT reports for Management and Board Committees as required.
• Monitor implementation of approved ICT projects and initiatives.

Systems Administration and Infrastructure Management

• Administer and maintain the SACCO’s core banking system, databases, servers, networks, and digital platforms.
• Ensure optimal performance, security, and availability of ICT systems and services.
• Monitor system capacity, utilization, and performance and recommend improvements where necessary.
• Maintain accurate records of ICT assets, software licenses, configurations, and system documentation.
• Coordinate system upgrades, updates, patches, and integrations.

Cybersecurity and Information Security

• Implement and monitor ICT security controls, policies, and procedures.
• Protect organizational systems and data against cyber threats and unauthorized access.
• Monitor security events, vulnerabilities, and incidents and initiate corrective actions.
• Manage antivirus, endpoint protection, access controls, and patch management processes.
• Promote information security awareness among staff and users.

Risk Management, Compliance, and Business Continuity

• Identify, assess, and manage ICT-related risks.
• Maintain ICT risk registers and support enterprise risk management processes.
• Ensure compliance with Data Protection requirements, ICT governance standards, and applicable regulatory guidelines.
• Develop, test, and maintain data backup, disaster recovery, and business continuity arrangements.
• Support ICT audits and coordinate implementation of audit recommendations.

Digital Transformation and Innovation

• Identify opportunities to improve efficiency and member experience through technology.
• Support implementation of digital products, platforms, and service channels.
• Recommend emerging technologies that support business objectives.
• Promote automation and digitization of business processes where feasible.

User Support and Service Delivery

• Provide first-line and second-line technical support to staff and users.
• Diagnose and resolve hardware, software, network, and application issues.
• Install, configure, maintain, and troubleshoot computers, printers, communication equipment, and related peripherals.
• Conduct user training and provide technical guidance on ICT systems and applications.
• Monitor service requests and ensure timely resolution of issues.

Vendor and Resource Management

• Liaise with ICT vendors, service providers, and consultants.
• Support procurement and evaluation of ICT equipment, software, and services.
• Monitor vendor performance and compliance with service agreements.
• Ensure prudent utilization and maintenance of ICT resources and assets.

Reporting and Documentation

• Prepare periodic reports on ICT operations, projects, incidents, risks, and system performance.
• Maintain accurate documentation of systems, configurations, procedures, inventories, and licenses.
• Document ICT incidents and recommend corrective and preventive measures.
• Provide timely information to Management to support decision-making.

Minimum Qualifications and Experience

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field from a recognized institution.
• Professional certifications such as Microsoft, Cisco, CompTIA, ITIL, VMware, Cybersecurity, Cloud Computing, or equivalent will be an added advantage.
• Minimum of five (5) years’ relevant ICT experience, preferably in a SACCO, banking, or microfinance environment.
• Experience supporting core banking systems, enterprise applications, networks, and ICT infrastructure.
• Demonstrated experience in ICT security, systems administration, and user support.

Key Competencies

• Systems administration and infrastructure management.
• Database administration.
• Information security and cybersecurity.
• Cloud and virtualization technologies.
• Technical troubleshooting and support.
• Analytical thinking and problem solving.
• Communication and report writing.

Read More & Apply

Sacco HR & Admin Officer at Co-op Consultancy. A business advisory arm of the Co-operative Bank Group

Our client, a regulated NWDT SACCO based in Nairobi County, seeks to appoint a qualified and experienced individual to the position of Human Resource and Administration Officer.

Position: Sacco HR & Admin Officer (REF: CBI/HRO/6/26)

Reports To: Chief Executive Officer

Job Purpose

Reporting to the Chief Executive Officer, the Human Resource and Administration Officer is responsible for coordinating and implementing the SACCO’s human resource and administrative functions to ensure the organization attracts, develops, motivates, and retains competent employees while maintaining efficient administrative systems and a productive work environment. The role combines strategic support and operational execution and is responsible for workforce planning, recruitment, performance management, learning and development, employee relations, policy implementation, office administration, records management, and compliance with labour laws and human resource best practices.

Performance Expectations

The successful candidate will be expected to deliver measurable outcomes, including:

• Effective implementation of performance management processes.
• Compliance with labour laws, HR policies, and statutory requirements.
• Accurate and secure management of employee records and HR information.
• Improved employee engagement and workplace relations.
• Effective coordination of training and staff development initiatives.
• Efficient administration of office facilities, services, and support functions.

Key Responsibilities

Human Resource Planning and Policy Support

• Support development and implementation of HR work plans, budgets, and initiatives aligned with the SACCO’s strategic objectives.
• Coordinate implementation and periodic review of HR policies, procedures, manuals, and guidelines.
• Provide HR information and recommendations to support management decision-making.
• Monitor emerging labour trends and recommend appropriate interventions.
• Support workforce planning and organizational development initiatives.

Recruitment, Onboarding and Staff Retention

• Coordinate recruitment, selection, and onboarding processes.
• Prepare recruitment documentation and maintain talent databases.
• Facilitate induction of new employees and monitor probation processes.
• Support implementation of employee retention initiatives.
• Maintain staffing records and establishment data.

Performance Management and Employee Development

• Coordinate implementation of the SACCO’s performance management framework.
• Monitor completion of performance appraisals and performance improvement plans.
• Support supervisors and employees in performance management processes.
• Coordinate training needs assessments and staff development programmes.
• Maintain employee training records and monitor implementation of learning plans.
• Evaluate effectiveness of training interventions and recommend improvements.

Employee Relations and Staff Welfare

• Provide guidance on interpretation and application of HR policies and procedures.
• Promote positive employee relations and a productive work environment.
• Coordinate employee engagement and welfare initiatives.
• Assist in conflict resolution and handling of workplace grievances.
• Support disciplinary processes and ensure compliance with due process requirements.
• Facilitate administration of staff benefits, medical cover, pension, insurance, and welfare programmes.

HR Administration and Records Management

• Maintain accurate and up-to-date employee records and HR databases.
• Prepare employment contracts, confirmation letters, transfers, promotions, and other HR documentation.
• Monitor leave administration and attendance records.
• Ensure confidentiality, security, and proper custody of employee information.
• Generate HR reports and workforce statistics for Management and the Board.

Payroll Coordination and Statutory Compliance

• Coordinate payroll inputs and verify payroll-related information.
• Ensure timely remittance and compliance with statutory deductions and obligations.
• Maintain employee benefit records and statutory documentation.
• Monitor compliance with labour legislation and advise Management on HR-related legal requirements.
• Support audits, inspections, and regulatory reviews affecting the HR function.

Administration and Facilities Management

• Coordinate office administration and support services.
• Ensure effective management of office facilities, equipment, utilities, and supplies.
• Coordinate maintenance of office premises and workplace facilities.
• Monitor service providers and support procurement of administrative supplies and services.
• Ensure a safe, secure, and conducive working environment.

Occupational Safety, Health and Organizational Support

• Support implementation of workplace safety and health programmes.
• Coordinate compliance with Occupational Safety and Health requirements.
• Participate in business continuity and emergency preparedness initiatives.
• Support organization-wide activities, meetings, events, and staff engagement programmes.
• Prepare periodic HR and administration reports for Management.

Minimum Qualifications and Experience

• Bachelor’s degree in HR, Business Administration, or a related field from a recognized institution.
• HNDHR/CHRP K or equivalent.
• Member in good standing of IHRM.
• Minimum of five (5) years’ relevant experience in Human Resource and Administration functions.
• Experience in a SACCO or comparable organization will be an added advantage.
• Demonstrated experience in recruitment, employee relations, performance management, and HR administration.

Key Competencies

• Labour laws and employment regulations.
• Performance management systems.
• HR information systems.
• Payroll coordination.
• Office administration and facilities management.
• Communication and interpersonal skills.
• Ability to work independently and manage competing priorities.

Read More & Apply

Society Finance Manager at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Society Finance Manager (REF: SFM/CBI/04/26)

Our client, a Housing Co-operative Society Limited in Nairobi, seeks to recruit a suitably qualified person to fill the role of Finance Manager.

Location: Kenya
Reports to: Chief Executive Officer

Other Reports: Treasurer/Management Committee

Job Summary

The Society Finance Manager is responsible for overseeing the financial operations and accounting functions of the Society. The job holder will ensure the Society maintains accurate financial records, manage cash flow, prepare financial reports, and provide strategic financial guidance to leadership, maintain internal controls and statutory compliance.

Key Duties and Responsibilities

Financial Management & Reporting

• Prepare and analyse monthly, quarterly, and annual financial statements including balance sheets, income statements, and cash flow statements.
• Monitor and manage the Society’s cash flow and working capital needs, including accounts receivable (plus ageing), accounts payable, and loan repayments.
• Ensure accurate and timely posting of all financial transactions into the finance reporting system; and maintain accuracy of the Trial Balance at month-end (integrity of the financial reporting system).
• Implement an efficient month-end closing process to ensure timely submission of financial reports before end of Week 1 of the following month.

Budgeting & Financial Planning

• Lead the annual budgeting process and monitor budget performance monthly and informing the forecast process.
• Provide financial analysis and projections to advise the CEO and the Management Committee on the financial viability of housing projects, land purchases and other investments.

Cash Flow & Treasury Management

• Manage cash flows to ensure the Society meets its operational and project obligations.

Compliance & Audit

• Ensure compliance with the Finance Policy guidelines and other applicable laws.
• Liaise with external auditors and provide all necessary information for the annual audit and timely submission of statutory returns, tax filings, and regulatory reports.

Internal Controls & Risk Management

• Establish and monitor effective internal controls to prevent fraud, errors, and misuse of funds.
• Identify financial risks and recommend mitigation measures.
• Ensure proper asset management and reconciliation of accounts.

Project & Development Finance

• Monitor financial performance of key projects, including cost control and expenditure tracking.
• Work closely with project managers, contractors, and consultants to ensure financial discipline and special financial reports for partners where applicable.

Key Relationships

• Management Committee / Board
• Treasurer
• Auditors, bankers, tax authorities, and regulators
• Contractors, suppliers, and development partners
• Society members

Qualifications and Experience

• Bachelor’s degree in accounting, Finance, or a related field 
• CPA (K), ACCA, or equivalent professional qualification (mandatory).
• Minimum 5 years of experience in finance or accounting role. Experience in a cooperative society, SACCO, housing cooperative, or real estate sector will be a strong advantage.
• Strong knowledge of financial management, accounting principles, and financial reporting
• Proficient in using financial software and MS Excel applications. Experience with Navision system is an added advantage.
• Strong communication and presentation skills
• High level of integrity and accountability

Key Performance Indicators (KPIs)

• Timely and accurate financial reports
• Budget adherence and cost control
• Compliance with statutory and regulatory requirements
• Audit outcomes and implementation of recommendations
• Effective cash flow and funds management

How to apply

Interested and qualified applicants are invited to apply online via the link below and submit their applications on or before 4th May 2026. Applications received after the closing date will not be considered. 

Read More & Apply

Sacco Information Systems Administrator at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Our client, a licensed Deposit Taking Sacco in Kericho, is seeking to recruit qualified and highly motivated individuals to fill the position of Information Systems Administrator.

Reports to

ICT Manager / CEO 

Job Purpose

The Information System Administrator is responsible for the installation, configuration, management, and support of the SACCO’s Core Banking System (CBS) and related ICT infrastructure. The role ensures system availability, data integrity, security compliance, and provides technical support for users and integrations with third-party platforms such as mobile banking, ATM switches, CRB, EFT, and internet banking.

Roles and Responsibilities:

Some of the Key Responsibilities of this position includes but shall not be limited to:

• Overseeing the Sacco’s core banking system, ensuring seamless operation and security
• Managing network infrastructure, servers and system backups and overall infrastructure management
• Implementing Cybersecurity measures to safeguard member data and transactions
• Providing technical support to staff and resolving IT-related issues promptly
• Maintaining and updating Sacco management software for efficiency and compliance
• Monitoring and improving system performance, ensuring minimal downtime
• Managing user accounts, access rights and data security policies
• Coordinating with vendors for hardware, software and IT service maintenance
• Data processing/Reports-SASRA, departmental and organizational dashboards
• Business Continuity and disaster recovery
• Maintain and update IT documentation and policies
• Provide technical support and training to staff

Minimum Qualification & Attributes

• Bachelor’s degree in IT, Computer Science or a related field
• At least 3–5 years’ experience in IT systems administration within a SACCO, microfinance, or banking environment.
• Certifications preferred: Microsoft Certified (Azure/SQL Server), Linux Administration, ITIL v4 Foundation, CCNA (added advantage), Database Security / ISO 27001 training.
• Knowledge of network administration, firewall management and cybersecurity
• Be a member of a professional body

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit by 14th April 2026.  Any applications received after the closing date shall not be accepted.

Read More & Apply

Sacco Business Development Manager at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Our client, a licensed non-withdrawable deposit taking Sacco in Kericho, is seeking to recruit qualified and highly motivated individuals to fill the position of Business Development Manager.

Reporting to the Chief Executive Officer, the individual will be responsible for driving the growth and sustainability of Sacco by identifying new business opportunities, developing strategic partnerships, expanding the membership base, and enhancing the Sacco’s products and services to effectively meet members’ financial needs.

 Key Responsibilities: 

• Drive initiatives to recruit new members, while building and maintaining strong relationships with existing members to ensure member satisfaction and retention. Identify new market opportunities and areas for growth.
• Develop and implement strategies for deposit mobilization and loan book growth. 
• Initiate and participate in development of financial products and services to meet members’ changing needs. Monitor products performance.
• Plan and execute marketing campaigns to promote the Sacco’s products and services.
• Develop strategies to promote Sacco’s brand by engaging in corporate events and outreach programs.
• Build strategic partnerships with institutions and corporates to expand product offerings.
• Conduct market research and analysis to inform new growth avenues for the Sacco and keep abreast of industry trends, and regular member satisfaction surveys.
• Prepare on timely basis regular departmental reports with recommendations thereon.
• Lead and mentor departmental staff to ensure optimal productivity and achievement of the set targets. 
• Design annual member education programs in liaison with the CEO and education committee that enhance member engagement and financial literacy.
• Monitor social media and online activities to increase engagement and visibility.

Qualifications & Experience: 

• Hold a university degree in Marketing or Business Administration, Economics, Business management, or it’s equivalent.
• Have at least 5 years of experience in marketing and business development in financial sector with a proven track record of driving growth and success.
• A diploma in Marketing, Co-operative Management, or Mass Communication will be an added advantage.
• Professional membership

Technical Skills & Competencies: 

• Strong networking and communication skills; good in public relations.
• Agile and resilient; flexible personality.
• Conversant with online, social media and digital marketing trends.
• Excellent interpersonal skills.
• Excellent analytical skills and problem solving skills
• Strong leadership and team management skills
• Sociable with an outgoing personality.
• Ability to work under pressure and achieve high levels productivity.
• Ability to prioritize tasks and meet deadlines.
• Work under minimal supervision.
• Conversant with micro soft applications with bias in power point and spreadsheets.

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit by 14th April 2026. Any applications received after the closing date shall not be accepted.

Read More & Apply

Sacco Risk And Internal Auditor (Ref: Cbi/Ria/03/26) at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Sacco Risk And Internal Auditor (Ref: Cbi/Ria/03/26)

Job Ad expires on March 18th, 2026

Our client, a Licensed Deposit Taking Sacco based in Meru County, seeks to recruit a suitably qualified person to fill the position of Risk and Internal Auditor

Job Purpose:

The Sacco Risk and Internal Auditor is responsible to provide independent assurance that an organization risk management, governance, and internal control processes are operating effectively.

Roles & Responsibilities:

• Develop and implement a risk-based internal audit strategy and annual audit plan approved by the Sacco Board Audit Committee.
• Conduct independent, objective, and risk-based audits covering financial, operational, ICT, credit, and compliance areas.
• Evaluate the adequacy and effectiveness of internal controls, governance, and risk management systems.
• Review compliance with the Sacco Societies Act, SASRA Regulations, policies, and procedures.
• Assess and advise management and the Board on the Sacco’s risk management framework and emerging risks.
• Investigate suspected fraud, irregularities, or breaches and recommend corrective action.
• Prepare clear and timely audit reports and follow up on implementation of audit recommendations.
• Liaise with external auditors, regulators, and the Supervisory/Audit Committee as required.
• Promote a culture of accountability, integrity, and continuous improvement within the Sacco.

Minimum qualifications:

• Bachelor’s degree in accounting, Finance, Business Administration, Auditing, or a related field from a recognized institution.
• CPA (K) – must be a fully qualified accountant in accordance with the Accountants Act, and a member in good standing of ICPAK or a recognized equivalent body.
• Minimum of 3–5 years’ relevant experience in internal audit, risk management, compliance, or assurance, preferably within a Sacco, financial institution, or audit firm.
• Professional certification such as Certified Internal Auditor (CIA), CISA, or risk management qualifications.
• Membership with the Institute of Internal Auditors (IIA).

Key Skills and Competencies:

• Strong knowledge of SASRA Regulations, Sacco Societies Act, and prudential guidelines.
• Proven ability to conduct risk-based audits and internal control reviews.
• High level of integrity, independence, and ethical conduct.
• Excellent analytical, report-writing, and presentation skills.
• Good understanding of ICT systems and automated SACCO environments.
• Strong interpersonal and communication skills.

How to Apply

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit it by 18th March 2026. Any applications received after the closing date shall not be accepted.

Read More & Apply

Sacco Bancassurance Officer (Ref: Cbi/Bo/03/26) at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Sacco Bancassurance Officer (Ref: Cbi/Bo/03/26)

Job Ad expires on March 18th, 2026

Our client, a Licensed Deposit Taking Sacco based in Meru County, seeks to recruit a suitably qualified person to fill the position of Sacco Bancassurance Officer

Job Purpose:

The Sacco Bancassurance Officer is responsible to provide a crucial role in bridging cooperative financial services with insurance solutions.

Roles & Responsibilities:

• Market and sell insurance products to Sacco members in collaboration with partner insurance companies.
• Educate members and staff on available insurance products and benefits.
• Source new insurance business and grow the Sacco’s insurance portfolio.
• Handle insurance documentation, policy issuance, renewals, and endorsements.
• Assist members in claims processing and follow-up to ensure timely settlement.
• Maintain accurate records of insurance sales, premiums, and commissions.
• Ensure compliance with Insurance Regulatory Authority (IRA) guidelines and Sacco policies.
• Prepare periodic performance reports on bancassurance activities.
• Build and maintain strong relationships with insurance partners and Sacco members.
• Promote a culture of accountability, integrity, and continuous improvement within the Sacco.

Minimum qualifications:

• Bachelor’s degree in business administration, Finance, Insurance, Marketing, or a related field.
• A diploma in insurance should be an added advantage. 
• Professional qualification in insurance (ACII, AIIK, or COP) is a MUST.
• At least two years’ experience in bancassurance, insurance sales, or financial services.
• Valid IRA certification/licensing will be an added advantage.
• Strong sales, marketing, and negotiation skills.
• Excellent communication and customer service skills.
• High level of integrity, professionalism, and attention to detail.
• Computer literacy and familiarity with core banking systems is desirable.

Key Skills and Competencies:

• Proven ability to conduct risk-based audits and internal control reviews.
• High level of integrity, independence, and ethical conduct.
• Excellent analytical, report-writing, and presentation skills.
• Good understanding of ICT systems and automated SACCO environments.
• Strong interpersonal, relation management and communication skills.
• Result-oriented and self-motivated.
• Ability to work independently and under minimal supervision.
• Good analytical and reporting skills.
• Sound financial management and analytical skills.
• Proven people management and organizational leadership skills

How to Apply

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit it by 18th March 2026. Any applications received after the closing date shall not be accepted.

Read More & Apply

Sacco Chief Executive Officer (Ref: Cbi/Ceo/02/26) at Co-op Consultancy. A business advisory arm of the Co-operative Bank group

Our client, a Licensed Deposit Taking Sacco based in Meru County, seeks to recruit a suitably qualified person to fill the position of Sacco Chief Executive Officer.

Job Purpose:

The Sacco Chief Executive Officer is responsible for providing strategic leadership, overseeing daily operations, ensuring financial sustainability, marketing and driving growth in line with the Sacco’s mission and objectives. 

Sacco Chief Executive Officer reports to the Sacco Board of Directors and works closely with stakeholders to enhance member value, operational efficiency, regulatory compliance, and strategic marketing initiatives to ensure growth.

Roles & Responsibilities:

• Implement Board-approved policies, strategies, and resolutions.
• Ensure compliance with SASRA, Cooperative Societies Act, and other applicable laws.
• Oversee financial management, budgeting, and prudent use of resources.
• Strengthen risk management, internal controls, and governance structures.
• Lead, motivate, and manage staff performance and development.
• Enhance member growth, product development, and service delivery.
• Represent the Sacco in engagements with regulators, partners, and stakeholders.
• Prepare and present accurate management and statutory reports to the Board.

Minimum qualifications:

• Bachelor’s Degree in: Business Administration, Commerce, Finance, Accounting, Economics, Cooperative Management, or a related field from a recognized institution
• A master’s degree (MBA or related) will be an added advantage.
• Professional qualification and membership in a recognized body such as 
• CPA (K), IHRM, or equivalent
• At least 10 years relevant work experience, with a minimum of 5 years in senior management or executive leadership, preferably within 
• Sacco’s, financial institutions, microfinance, or banking sector

Key Skills and Competencies:

• Proficient in Microsoft Office suite skills.
• Training in leadership and management skills; ability to facilitate the development and implementation of strategic plans, visionary thinking, and the capacity to drive organizational growth and proven ability to adapt to changing market conditions.
• People Management & Organizational Development.
• Digital & Technological Competence.
• Business Growth & Innovation.
• Marketing & Communications: Proven ability to develop and execute marketing strategies that attract new members and retain existing ones.
• Financial & Risk Management.
• Excellent Customer Service to ensure strong commitment to member service and satisfaction.

How to Apply

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit it by 18th March 2026. Any applications received after the closing date shall not be accepted.

Read More & Apply