Internship | Job Vacancies at Mercy Corps Kenya

Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Officer at Mercy Corps

Program / Department Summary

Mercy Corps is seeking a Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Officer for the FCDO-funded Border Security Programme (BSP). Irregular migration and associated criminal activity in East Africa remain a complex and escalating challenge which leads to significant exploitation of vulnerable people on the move. The planned Border Security Programme will take a multifaceted approach – integrating ‘prevention’, ‘prepare/protect’ and ‘pursue’. An important purpose of this programme is to support the pursuit of human traffickers and smugglers who are exploiting vulnerable populations on the move. Initial interventions will take place in the Kenya border regions, with planned and phased expansion to Uganda, Ethiopia and possibly Somalia border areas.

General Position Summary

The MRELA Officer plays a key role in Mercy Corps’ programme quality assurance, accountability, documentation, and learning function, providing direct support to the BSP programme. Reporting to the Programme MRELA Manager, the position holder supports the design and implementation of monitoring, reporting, evaluation, learning, and adaptation activities, including ensuring data quality, generating evidence for adaptive management, and supporting accountability to participants, partners, and the donor.

The role combines hands-on data collection, facilitation of learning processes, and capacity strengthening of programme staff and implementing partners. Given the sensitivity of the programme’s context and the vulnerability of its target population, the MRELA Officer is expected to demonstrate a strong commitment to ethical and responsible data practices throughout all aspects of their work.

Essential Job Responsibilities

STRATEGY SUPPORT AND MRELA SYSTEM IMPLEMENTATION

Support the development, testing, and roll-out of MRELA tools and system components for the BSP programme, including data collection instruments, indicator tracking tools, and data management systems.
Contribute to the development of intervention designs, sector strategies, and the MRELA framework.
Support inputs into programme logic, theories of change, and review documents, helping to refine approaches to reflect monitoring evidence and learning.
Support the program in ensuring adherence to Mercy Corps’ MEL Minimum standards.

MONITORING & DATA MANAGEMENT

Maintain an accurate and up-to-date indicator performance tracking table.
Validate and verify results data received from implementing partners and grantees against primary source documents while applying systematic data quality checks.
Implement a Data Quality Assessment (DQA) plan; conduct periodic DQAs and document findings, tracking corrective actions through to resolution.
Conduct monitoring visits to programme sites and partner locations, collecting supplementary data and qualitative information, both independently and as part of programme teams.
Maintain a secure, well-organized data management system that enables timely retrieval, analysis, and aggregation of programme data, in compliance with Mercy Corps’ data protection and responsible data policies.
Ensure monitoring approaches are protection-sensitive and responsive to the confidentiality and safety needs of beneficiaries in a trafficking and irregular migration context.
Work with the MRELA Manager and programme staff to ensure activities are on track against targets, surfacing data-driven concerns through regular planning and review meetings.

EVALUATIONS AND ASSESSMENTS

Support the planning, coordination, and supervision of programme assessments, evaluations and thematic research.
Contribute to the development of Scopes of Work (SoWs), survey instruments, sampling methodologies, data collection protocols, and analysis frameworks for evaluations and assessments.
Assist in the recruitment and training of data collection teams and enumerators.
Supervise data collectors, and ensure they adhere to ethical and data protection standards.
Support or manage the recruitment and day-to-day supervision of external evaluation consultants where required, ensuring deliverables meet quality standards and timelines.
Contribute to and review evaluation reports, ensuring findings are evidence-based, clearly presented, and accompanied by actionable recommendations.

REPORTING

Coordinate results reporting with consortium partners, tracking deadlines and ensuring adherence to reporting formats, indicator definitions, and quality standards.
Support the timely production of donor reports, compiling, analyzing, and synthesizing quantitative and qualitative results data and contributing clear evidence-based narrative against agreed performance indicators.
Review partner reports for data accuracy, completeness, internal consistency, and alignment with the programme’s monitoring framework before consolidation and submission.
Maintain well-organized documentation of all monitoring data, evaluation reports, and supporting evidence, ensuring all reported results are traceable to source documentation.

LEARNING, ADAPTATION, AND KNOWLEDGE MANAGEMENT

Maintain an up-to-date database that accurately reflects progress against programme indicators and learning outcomes, ensuring data is accessible to the programme team.
Support facilitation of regular programme reflection and learning events to enable the team to analyse monitoring data and translate findings into adaptive management decisions.
Document and support dissemination of programme lessons, good practices, and emerging insights in accessible formats for internal and external audiences.
Contribute to the programme’s learning and research agenda, supporting the identification of priority learning questions and the design of activities to address them.

CAPACITY BUILDING

Assess MEL capacity gaps among grantees and provide targeted training and coaching to build their ability to implement programme monitoring tools, manage data accurately, and produce quality reports.
Support grantees in developing and maintaining effective MEL systems that meet programme standard.
Build the capacity of all relevant team members to implement program-monitoring tools, accurately enter program data into relevant databases, and use monitoring evidence in programme planning and decision-making.
Advise on and support the testing and adoption of appropriate digital technologies to improve the efficiency, accuracy, and security of MRELA functions.

STAKEHOLDER COORDINATION

Maintain an active advisory relationship with the programme team, guiding staff toward robust, relevant, and ethical data collection practices at all stages of programme implementation.
Establish and maintain strong working relationships with partner MRELA focal points to support coordinated MRELA activities.
Participate in ongoing MRELA advisory and support activities for BSP programme staff and local partners, providing feedback on data quality and results at key programme milestones.
Represent the MRELA function in programme planning and review meetings, presenting data-driven insights to support evidence-informed decision-making.

OTHER

Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission or programming activities.
Perform other relevant duties as assigned.

Safeguarding responsibilities

Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

Enumerators from time to time.

Accountability

Reports Directly To: Programme MRELA Manager.
Works Directly With: MRELA Manager, Programme leads; Programme partners and sub-awardees; programme leadership

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

Bachelor’s degree in social science, statistics, business administration, or a relevant field.
Minimum 5 years of professional experience in programme monitoring and evaluation in an international development, humanitarian, or related context.
Solid understanding of MEL concepts and frameworks, including programme logic, results chains, logframes, theories of change, and participatory monitoring approaches.
Demonstrated ability to implement quantitative and qualitative data collection tools and working knowledge of sampling techniques.
Strong data analysis skills; ability to work with both quantitative and qualitative datasets.
Demonstrate knowledge of at least one data statistical analysis package (SPSS, STATA, Python, etc.)
Experience with digital data collection platforms (preferably CommCare)
Excellent written and verbal communication skills in English; ability to present complex data clearly and accessibly for diverse audiences.
Experience working in counter-trafficking, migration, protection, or security-related programming is desirable.

Read More & Apply

Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Manager at Mercy Corps

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Programme / Department Summary

Mercy Corps is seeking a Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Manager for the FCDO-funded Border Security Programme (BSP). Irregular migration and associated criminal activity in East Africa remain a complex and escalating challenge which leads to significant exploitation of vulnerable people on the move. The planned East Africa Land Borders Programme will take a multifaceted approach – integrating ‘prevention’, ‘prepare/protect’ and ‘pursue’. An important purpose of this programme is to support the pursuit of human traffickers and smugglers who are exploiting vulnerable populations on the move. Initial interventions will take place in the Kenya border regions, with planned and phased expansion to Uganda, Ethiopia and possibly Somalia border areas.

General Position Summary

The Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Manager is a vital role within East Africa Land Border Programme and is responsible for cross-cutting programmatic information management, monitoring and evaluation, ensuring that evidence and information collected is reflected upon, used to improve ongoing programs, and is incorporated into consistently high-quality reports and programme adaptations. BSP is an adaptive, evidence-driven programme and MRELA results will drive programme direction. The MRELA Manager is therefore a critical and dynamic role integrated into the overall team to ensure efficient feedback and adaptation loops including through key programme review meetings.

The MRELA Manager supports the programme team in planning and execution of all monitoring and evaluation activities, ensuring quality in accordance with accepted standards, providing essential feedback for learning, accountability and decision making. The MRELA Manager ensures that the programme has a robust system in place to measure programme results, has a rigorous monitoring system that is regularly collecting performance data, that implementing partners have the skills to collect and report relevant data, and that monitoring and evaluation data is being used to inform programmatic decision-making.

The MRELA Manager works closely with the programme team to ensure that key research findings and learnings are effectively integrated and used for programme improvement.

Essential Job Responsibilities

STRATEGIC LEADERSHIP AND MRELA SYSTEM OVERSIGHT

Ensure the programme’s MRELA system complies with relevant Mercy Corps and FCDO policies, regulations, and guidelines; adapt the system design creatively to measure impact and assess evidence in a complex, adaptive programme context.
Continuously review, refine, and maintain a fit-for-purpose MRELA system focused on utility and programme quality, providing the programme team and implementing partners with timely, actionable evidence to steer implementation, inform donors, and guide strategic decisions.
Facilitate implementation of all MRELA activities as outlined in the programme’s MRELA Plan.
Collaborate closely with internal and external partners and stakeholders to ensure operational success across the consortium.
Collaborate with programme management in regular review meetings to ensure monitoring evidence informs decision-making, including through comparison and synthesis of quantitative data, qualitative findings, and broader research evidence relevant to BSP’s context.
Work with programme management to proactively identify and address MRELA shortfalls that may impact programme outcomes; oversee the conduct of routine internal Data Quality Assessments (DQAs) and ensure actionable insights are implemented.

RESULTS-BASED MONITORING, DATA MANAGEMENT, AND QUALITY ASSURANCE

Design, plan, and lead all MRELA monitoring activities; maintain and enforce standards for data collection in collaboration with implementing partners across the consortium.
Coordinate and oversee implementing partners’ MRELA efforts and any programme evaluation teams involved in data collection; ensure compliance with high data quality standards through regular reviews, field verification visits, and constructive feedback on methodologies and practices.
Lead the collection, management, and analysis of all quantitative and qualitative data to assess programme performance and impact.
Maintain overall responsibility for data quality control, including conducting systematic data verification, source document reviews, spot-checks, and other quality assurance activities to ensure all reported data is accurate, complete, and a true reflection of programme activities and results.
Conduct regular site visits to programme locations to deepen understanding of activities, information needs, context, and emerging programme impact; triangulate monitoring data with field observations and partner reporting.

RESEARCH AND EVIDENCE GENERATION

Support the design and application of qualitative research methodologies across the programme, while ensuring approaches are contextually sensitive and protection-compliant.
Apply outcome mapping as a core framework for tracking behavioural and relational changes among the programme’s partners.
Use contribution analysis and other theory-of-change-based approaches to assess plausible links between programme interventions and observed outcomes.
Triangulate qualitative and quantitative evidence to build a rich, multi-dimensional picture of programme performance and emerging impact; ensure qualitative findings are systematically documented and integrated into programme reporting and learning products.

EVALUATION AND ASSESSMENTS

Lead and coordinate all programme evaluations and assessments and ensure rigorous instrument design, sampling, methodology, enumerator coordination, data analysis and quality outputs.
Ensure gender, equity, and social inclusion (GESI) considerations are systematically integrated into evaluation design, data collection tools, analysis, and reporting.
Facilitate results discussions and sense-making workshops following evaluations and assessments, supporting the programme team in interpreting findings and developing evidence-based recommendations.

LEARNING, EVIDENCE USE AND KNOWLEDGE MANAGEMENT

Lead the development and implementation of the programme’s Learning Agenda.
Facilitate structured learning and reflection processes to enable the BSP consortium to draw evidence-based insights and translate them into adaptive management decisions in a timely manner.
Contribute to the development and implementation of a knowledge management system that captures, organises, and disseminates evidence and lessons learned throughout the project to both internal and external stakeholders through appropriate channels and formats.
Contribute to the development of high-quality learning products for internal programme use and for sharing with the external stakeholders.
Support the programme team in embedding adaptive management practices, enabling systematic and documented adjustments to programme design and implementation in response to monitoring evidence, learning, and changing contextual conditions.

REPORTING

Support the programme team in timely and accurate reporting; hold overall responsibility for providing results data, evidence, and analysis for all project reports including monthly, quarterly, annual, and final reports, in close coordination with the the programme’s leadership.
Ensure all reported data is accurate, well-documented, and traceable to source documentation.
Coordinate results reporting across consortium partners, ensuring adherence to required reporting formats and quality standards, and providing guidance and feedback to partner reporting teams.

DATA SYSTEMS

In collaboration with relevant IT and data systems teams, serve as the programme’s technical lead for management of data systems and real-time data flow, utilising appropriate software platforms for data collection, processing, visualisation and storage, and to enhance evidence utilisation and accessibility.
Ensure robust data security and participant data protection measures are embedded across all data collection, storage, transfer, and sharing systems, in compliance with applicable data protection regulations.
Train implementing partners on digital data collection platform use and support them in setting up dashboards and performance-tracking tools.
Develop and optimise MRELA workflows and data pipelines to ensure efficient data collection, management, analysis, and reporting, while facilitating clear communication and collaboration among team members and partners.

CAPACITY BUILDING & TEAM DEVELOPMENT

Assess MEL capacity gaps among consortium an downstream partners and provide targeted training and coaching to build their ability to implement programme MRELA tools, manage data accurately, and produce quality reports.
Provide implementing partners with MRELA-related information, tools, and resources to enhance performance and achieve programme objectives.
Collaborate with partner MEL staff to strengthen partner-level MEL systems, ensuring they are capable of meeting programme data quality and reporting requirements.
Build the capacity and professional development of the MRELA team through regular coaching, mentoring, structured feedback, and workload support, nurturing a high-performing and learning-oriented team.

SAFEGUARDING RESPONSIBILITIES

Actively integrate safeguarding principles and risk mitigation measures into all MRELA.

Embed participant data protection standards across all data collection, storage, and sharing systems; ensure enumerators, field staff, and partners understand and adhere to data protection requirements.
Uphold the values of Mercy Corps, including respecting the dignity and well-being of all participants and team members.
Foster a culture of openness and accountability within the programme; encourage team members to report safeguarding or ethical concerns through appropriate mechanisms.

Supervisory Responsibility

MRELA Officer and CARM Officer

Accountability

Reports Directly To: Senior Quality and Compliance Manager
Works Directly With: Implementation and Partnership Manager, Programme Outcome leads; Programme partners and sub-awardees; Communications Specialist, Safeguarding focal points;

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our programme participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

Bachelor’s degree in social sciences, monitoring and evaluation, statistics, international development, or a related field. A Master’s degree in a relevant discipline is preferred.
A minimum of 10 years of progressive experience in programme monitoring, evaluation, learning, and adaptation, including designing and managing MEL systems, leading evaluations and assessments, managing MEL teams, and building staff and partner MEL capacity.
Expertise in qualitative research methodologies, including outcome mapping, contribution analysis, participatory approaches.
Demonstrated experience in mixed-methods research and evaluation, including experimental and quasi-experimental quantitative designs; ability to utilise statistical software for quantitative data analysis alongside qualitative analysis tools.
Proven experience designing and managing baseline, mid-term, and endline evaluations, household surveys, and primary data collection exercises, including sampling methodology design and survey instrument development.
High degree of digital literacy; demonstrated proficiency in at least one quantitative data analysis package (SPSS, STATA, R) and experience with mobile data collection platforms, preferably CommCare.
Strong understanding of responsible data practices, data protection, and data security requirements, with demonstrated experience integrating these into data collection tools and field protocols.
Excellent written and oral communication skills in English; demonstrated ability to produce high-quality analytical reports and learning products, and to present complex findings to diverse audiences.
Strong interpersonal, organisational, and team management skills; demonstrated ability to build and lead high-performing, multi-disciplinary teams.
Excellent creative and conceptual skills.
Track record of strong commitment to sharing knowledge, documenting experiences, supporting creative initiatives and working as a team.

Read More & Apply

Senior Operations Coordinator -Nairobi at Mercy Corps

The Position

The Senior Operations Coordinator is key person within the operations team, who coordinates effective program support. They share the overall responsibility for the coordination of Mercy Corps Kenya Administrative, Logistics, ICT, procurement and security functions under the direct supervision of the Country Director.

Essential Responsibilities

PLANNING

Support program planning and proactively identify forthcoming operational and logistical resource needs.
Enhance operational systems by collaborating with program teams to ensure seamless rollout, understanding, and consistent use of established processes.
Coordinate facilities and office administration, IT, asset management, fleet operations, warehousing, and procurement functions.
Work closely with program and finance staff to ensure compliance with Mercy Corps policies, Government laws and donor regulations.
Coordinate program teams and other departments to clearly understand their roles in relation to operations by facilitating training, regular coordination meetings, procurement planning, and problem-solving initiatives that contribute to timely and effective program implementation.
Partner closely with finance and compliance teams to identify and mitigate risks related to fraud, conflicts of interest, and potential legal issues arising from Mercy Corps’ activities.
Support in developing operational budgets for country programs, contributing to both proposal development and broader financial planning.
Represent the operations function, engaging in relevant external coordination forums such as Logistics Clusters, NGO working groups, and security platforms etc

SUPPLY CHAIN

Coordinate logistics tenders, including vendor management and post-award performance monitoring.
Guide operations teams on supply chain processes and responsibilities.
Support Forecast monthly logistics costs for field offices to support budgeting.
Assist in oversight and quality control in procuring durable equipment, with Operations Officers.
Provide support for warehouse management and program stock tracking.
Flag supply chain bottlenecks for resolution.

TRANSPORT AND LOGISTICS

Coordinate fleet requirements, effective planning, pooling, acquisition, insurance, and disposal.
Oversee fleet documentation (logbooks, contracts, insurance) while ensuring proper maintenance of Mercy Corps vehicles and monitoring the condition of hired vehicles.
Coordinate supply processes for vehicle-related consumables and accessories, including fuel, spare parts, toolkits, and first aid kits.
Regularly review customs procedures and documentation, identify reliable freight forwarders, and track both domestic and international shipments.
Provide logistics support to program teams while maintaining strong service standards.

ADMINISTRATION & FACILITIES

Coordinate Mercy Corps’ facilities’ needs (offices, residences, and warehouses), including leases, contracts, and administrative policies, ensuring they meet staff and program needs.
Supervise construction, rehabilitation, and maintenance of all facilities to ensure they remain safe, functional, and compliant with organizational standards.
Help ensure ICT systems are functional
Monitor energy usage and backup systems at facilities.

ASSETS

Oversee maintenance of accurate records of assets and equipment in line with policy.
Coordinate tracking of equipment and inventory needs and disposal processes.
Ensure all equipment and inventory are properly maintained and meet Mercy Corps’ safety and security standards.
Support staff in proper use of organizational assets.
Contribute to the development and implementation of asset management policies and procedures.

SECURITY AND SAFETY

Support implementation of country security procedures
Help collect and share safety information with teams.
Assist in delivering security briefings to staff and management.
Track and document safety incidents for reporting.
Ensure offices comply with OSH requirements

TEAM COORDINATION

Support in strengthening skills, clarifying roles, and career development in the Operations Team.
Provide support in operations team activities, ensuring adherence to segregation of duties.
Set clear expectations and provide regular feedback through one-on-one engagement and performance reviews.
Assist in recruitment, onboarding, and supervision of team members as needed.

SAFEGUARDING RESPONSIBILITIES

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

Administration Coordinator, Operations Officer, ICT Officer, Procurement officers.

Minimum Qualification & Transferable Skills

BA/Supply Chain or Procurement, Finance, Business Administration or equivalent in relevant field
At least 6 years’ experience with at least three years management experience in an INGO sector, including experience in operational support.
Proven supervisory ability and/or technical skills combined with leadership.
Experience in managing logistics, procurement and administrative processes.
Excellent negotiation and representation skills, ability to work comfortably with an ethnically diverse staff in a very sensitive environment.
Skills in managing, organizing, planning, and implementing assigned tasks under pressure with frequent and tight schedules.
Strong ability to apply good judgement and decision-making skills in difficult and complex working environments.
Demonstrated analytical and problem-solving skills in handling management and coordination issues independently.
Proficiency in Microsoft Office applications, especially MS Excel and Word.
Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
A demonstrated ability to multi-task and process information into action so as to not delay program activities.
Excellent oral and written English skills required
A clear understanding of procurement ethics and donor compliance is essential

Read More & Apply

Mercy Corps Kenya is currently recruiting for two positions across our programs. This is an opportunity to join a dynamic team working to build resilient communities and drive lasting change.

If you’re passionate about development, innovation, and creating impact, we’d love to hear from you.

Communications Specialist - https://lnkd.in/dK8-H9B8

AI Project Manager for the Compass program with Impact Alliance - https://lnkd.in/d8Mwz7HF

Sub-Grants and Finance Officer -East Africa Land Border Programme at Mercy Corps

General Position Summary

The Sub-Grants and Finance Officer is responsible for conducting pre-award assessments, post award management and close outs for East Africa Land Border Programme sub-awards. Working with the Finance and Compliance Director, the anticipated grants management work will include 1) consortium and international partners and 2) local partners through the Partnership Grant fund. They will also support efforts to build the capacity of downstream partners to meet finance and compliance requirements of various donors, so that these partners develop professional personnel and systems. The Sub-Grants and Finance Officer is responsible for reviewing financial files/records both soft and physical to ensure that partner files are up to date and proactively flag any issues or possible delays.

Essential Job Responsibilities

Conduct day-day management and implementation of the Program Grants work plan

Pre-Award

Participate in the Partner Grant Fund solicitation and selection of sub-recipients and subcontracts, working closely with the programme technical team to identify potential areas of support, eligibility and evaluation criteria.
Work with selected grantees to ensure budgets are in line with program activities and that costs are reasonable, allowable and allocable.
Conduct due diligence assessments on all grants including feasibility, evaluate environmental requirements and pre-award assessment of financial responsibility to ensure sub recipients have the capacity to comply with the terms of subcontract agreement, is free of conflicts of interest and are eligible organizations.
Develop financial monitoring plans for partners.

Post-Award

Conduct financial monitoring office visits to ensure that the use of funds and the activities performed are in compliance with the terms and conditions of the subcontracts.
Review sub-recipient/grant reports for accuracy and completeness and regularly monitor their budgets vis-a-vis financial reports
Review sub-recipient/grant funds requests for accuracy and completeness and process payments/reimbursements as appropriate.
Maintain complete and accurate files for all sub-recipient/grant files as per the Field Finance Manual.
Review and post the financial reports in the system ensuring they are reconciled to subrecipient financial reports regularly.
Review status of subcontracts reports ensuring milestones in system are up to date

Close-Out

Review final financial reports for accuracy and completeness
Conduct final funds reconciliation and liquidation of sub-contracts
Participate in final close out reviews
Review consortium partners and downstream files to ensure that subcontract records are complete
Follow up on asset disposition ensuring that all assets purchased by the partners with program funds are disposed of in accordance with donor rules
Prepare final Close-out checklists and notification to consortium and downstream partners

Finance:

Work with Finance Officer to support monthly reconciliation of all balance sheet accounts and do related reclasses and submit monthly reports to Finance and Compliance Director.
Support daily monitoring of program bank accounts for status of running balances, received funds, rejected payments, and record those timely in the accounting system.
Support monthly amortization of all prepaid expenses and submit to Finance and Compliance Director for Review and posting.
Support with preparation of monthly Cash flow
Process withholding VAT and withholding tax as per KRA regulations
Being the bank contact person, maintain the bank file, ensuring that all bank information is properly filed and updated.
Support with processing of payments
Support with entry of payments and journals into the system
Support timely processing of all bank payments, fund transfers, as per the payment schedule
Support counter check of payment documents ensuring that supporting documentation corresponds to the payment request, calculations are correct, and that payment request is duly signed as per the AAM level.
Any other duty as may assigned.

Others

Ensure that program activities comply with Mercy Corps internal policies and procedures, as well as donor rules and regulations and national laws and legislations in Kenya, Ethiopia, Uganda and Somalia.
Support Finance Officer with other grants or finance sector activities.
Coordinate expenditure verification and project audits and follow up on management decisions regarding audit findings ensuring these are documented and communicated to the sub recipients
Any other relevant duties as may be assigned.

Safeguarding responsibilities

Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

None

Accountability

Reports Directly To: Finance & Compliance Director

Works Directly With: Program Managers, Program Teams, Finance/Grants Team, consortium members and subgrantees.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

A bachelor’s degree in business administration, Finance, Economics or relevant field; an advanced degree is preferred.
Professional accounting certification CPA desirable
At least 3-5 years of demonstrated professional experience managing grants, subcontracts, procurement and compliance with donor regulations, preferably Donor-funded projects.
Strong accounting skills and experience, including management of the general ledger, journal entries, payables and balance sheet.
Demonstrated experience applying clauses and negotiating without heavy management oversight including developing amendments and modifications as a result of negotiations.
Experience providing capacity-building training to staff partner organizations.
Strong analytical and computer skills, with emphasis on budget and financial analysis and advanced computer skills in MS Office, particularly excel, are required.
Fluency in the English Language is required.
Other required competencies and skills include:

Grants Administration

Knowledge and application of best practices in grant management.
Demonstrated knowledge of financial and management systems, regulations and reporting requirements. Evidence of ability to be creative and flexile within those requirements.
Analytical capabilities with accounting procedures and processes for structuring projects.
Knowledge of grants management software and information technology skills.

Management and Communications

Ability to communicate technical, budgetary and program details to staff, grantees and applicants.
Ability to design and implement effective workflow processes and procedures.
Capability to foster an atmosphere which recognizes and respects cultural and individual differences.

Read More & Apply

Communications Specialist-East Africa Land Border Programme

Job Details

Description

About Mercy Corps

Program / Department Summary

Mercy Corps is seeking a Communications Specialist for an FCDO-funded Land Border Programme. Irregular migration and associated criminal activity in East Africa remain a complex and escalating challenge which leads to significant exploitation of vulnerable people on the move. The planned East Africa Land Border Programme will take a multifaceted approach – integrating ‘prevention’, ‘prepare/protect’ and ‘pursue’. An important purpose of this programme is to support the pursuit of human traffickers and smugglers who are exploiting vulnerable populations on the move. Initial interventions will take place in the Kenya border regions, with planned and phased expansion to Uganda, Ethiopia and possibly Somalia border areas.

General Position Summary

The Communications Specialist will be responsible for leading the development of a Stakeholder and Communications strategy (SCS) and overseeing its execution for the East Africa Land Border Programme. They will provide two primary functions: 1) leadership in the development of communications-related programme activities and processes, including media and community-based campaigns, development of surivor stories and testimonies, policy briefs etc and 2) developing external communications on programme learning, progress and impacts for the donor and other stakeholders. Within these will be responsible for the development of messaging, talking points, editorial pieces and internal/external storytelling, management of video production and online presence maintenance, and managing thevisibility of East Africa Land Border Programme’s work among different stakeholders. The Specialist will also support the conceptualization and preparation of the programme’s thought leadership events, in collaboration with programme leadership.

The Communications Specialist must be astute and experienced in managing the communications of sensitive and political projects, developing differentiated communications to multiple stakeholders and managing public relations including responses to any press.

Essential Job Responsibilities

1) Strategic Communications and Stakeholder Engagement

Lead the development and implementation of the East Africa Land Border Programme (EALBP) Stakeholder and Strategic Communications Strategy, ensuring alignment with programme objectives and donor expectations.
Develop clear, consistent messaging and communications products tailored to different stakeholder groups, including government counterparts, consortium partners and the donor.
Respond to external inquiries and support unified consortium messaging on sensitive programme issues.
Provide strategic communications advice to programme leadership on risk-aware visibility and stakeholder engagement.

2) Evidence, Learning and Content Development

Support the preparation of high-quality evidence, learning and communications products for the donor and other stakeholders, ensuring appropriate tailoring, policy alignment and presentation.
Work closely with the MRELA and programme teams to document programme progress, learning and impact in a clear and accessible format.
Working with the MRELA team, develop and maintain a structured approach to capturing and disseminating programme learning in line with programme priorities and confidentiality requirements.
Contribute communications content to regular programme and donor reporting processes.

3) Sensitive Content, Campaigns and Events Management

Support the design and delivery of communications activities and campaigns, including community-based awareness and prevention initiatives, in coordination with consortium partners.
Oversee the safe and ethical documentation of programme stories and case studies, including survivor-informed communications developed in collaboration with specialist partners (e.g., HAART), ensuring informed consent and safeguarding standards.
Plan and coordinate programme learning and thought leadership events, including workshops, briefings and closed-door policy discussions.
Manage communications-related logistics for events, including content development, coordination with vendors and stakeholder engagement.

4) Programme Coordination and Compliance Support

Work closely with programme teams and partners to ensure communications activities are aligned with programme implementation plans, safeguarding standards and risk management protocols.
Support internal coordination of communications inputs across programme components and consortium partners.
Ensure all communications activities comply with Mercy Corps policies, donor requirements and security and safeguarding protocols.
Perform other related duties as required to support programme delivery.

Safeguarding responsibilities

Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.

Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility: None

Accountability

Reports Directly To: Senior Quality and Compliance Manager

Works Directly With: Implementation and Partnership Manager, Programme team, Programme partners and sub-awardees; Regional and Global Communications Teams

Accountability to Participants and Stakeholders

Minimum Qualification & Transferable Skills

Recognized qualification in Communications or a relevant field. Masters will be an added advantage.
Minimum of 6 years of progressive experience working in communications or public relations, in not-for -profit organizations.
Demonstrated experience in communication and storytelling for sensitive or political programmes.
Excellent track record in copy writing and editing skills, and a portfolio of quality written products for a variety of formats (e.g. blogs, articles, op-eds, press releases).
Proven experience in developing and executing communications plans.
Experience in web design & content production (e.g. video and still photography) is a plus.

Success Factors

The Communications Specialist will be a strategic and discreet communicator with sound judgment and the ability to manage communications for complex and politically sensitive programme. They will demonstrate strong analytical and storytelling skills, translating technical programme information into clear, credible and risk-aware communications tailored to diverse stakeholders. Success in this role requires the ability to work collaboratively across multidisciplinary teams and partners, maintain confidentiality and safeguarding standards, and adapt communications approaches in dynamic operating environments. The individual will be proactive, detail-oriented and solutions-focused, with the ability to balance visibility with risk management while ensuring communications support programme objectives, learning and accountability.

Living Conditions / Environmental Conditions

This position is based in Nairobi, Kenya with potential travel to programme sites/border areas and additional programme countries (Uganda, Ethiopia, Somalia). Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Artificial Intelligence (AI) Project Manager - Colombia or Kenya

Description

Location: Colombia or Kenya (home base)

Position Status: Full-time

Duration: 12 months (potential extension contingent on funding)

Closing date: Please submit application by May 10

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.

The Impact Alliance

CARE, Mercy Corps, and Save the Children are exploring a deeper strategic collaboration to increase impact, efficiency, and local leadership in global assistance. In the context of major shifts in global funding, each organization recognizes that increasing impact requires new ways of working together. We are initiating a set of collaborative opportunities designed to prototype this Impact Alliance. These opportunities range from shared procurement and support services to participant feedback tools and a more coordinated approach to working with local partners. Plan International, Inc. is joining the Impact Alliance as a fourth organization solely in relation to the share procurement workstream.

To support this work, we are seeking a technical project manager to lead project-based work in the AI workstream as part of the Mercy Corps Technology for Development department.

The Position

The Technical Project / Product Manager for Codename Compass is the operational and technical backbone of a 12-month, $300,000 Minimum Viable Product initiative funded by the Impact Alliance (Mercy Corps, Save the Children, and CARE). Compass is designed to prove that ambient voice capture technology can enable a single field worker to conduct natural conversations with community members while the system automatically transcribes and structures responses into a humanitarian data workflow—eliminating the need for a second staff member dedicated to form entry.

Beyond immediate operational efficiency, Compass will generate a validated dataset of community voice recordings in low-resource languages (e.g., Hausa, Tigrinya, Swahili) with informed community consent suitable for downstream AI language model training.

Working under the Senior Director for T4D, the Technical Project / Product Manager owns day-to-day delivery across all three project phases, serves as the primary coordination point across the Impact Alliance consortium, manages the contracted MVP development team, and holds relationships with NLP research partners. This role is equal parts project manager, product owner, and technical steward.

Essential Responsibilities

PROGRAM DELIVERY AND PROJECT MANAGEMENT

• Own and maintain the Compass project plan, tracking progress against milestones, decision gates, and budget across all three phases (Months 1–12).

• Lead preparation for each steering committee decision gate, assembling evidence, lessons learned, and go/no-go recommendations.

• Coordinate day-to-day workstreams across Mercy Corps, Save the Children, and CARE, ensuring aligned timelines and accountability.

• Manage the MVP contract build (Months 4–9), including vendor scoping, procurement support, sprint planning, and delivery oversight

• Ensure budget tracking and financial reporting in coordination with Mercy Corps Finance and consortium partners.

TECHNICAL IMPLEMENTATION AND OVERSIGHT

• Lead Phase 1 for technical validation and validate core assumptions before committing to the Phase 2 build.

• Define product requirements and user stories for the MVP in close collaboration with field staff and program teams.

• Oversee integration of the Compass technology with existing humanitarian data collection workflows (e.g., CommCare, KoBoToolbox, OpenFn).

• Ensure the MVP meets standards for usability, offline functionality, and contextual fit for low-resource field environments.

• Supervise development and provide technical direction to the contracted development team.

CONSENT ARCHITECTURE AND DATA GOVERNANCE

• Lead design of the community consent framework, ensuring explanation of data use—including potential AI training applications—is available in participants’ native language prior to any data collection.

• Develop and publish an open-source data ethics and governance framework covering consent, storage, anonymization, and community benefit commitments, available for adoption by any organization.

• Ensure voice data collection meets minimum thresholds for speaker diversity (age, gender, geography, educational background) as specified in the pilot design.

PARTNERSHIPS AND COMMUNITY ENGAGEMENT

• Identify and support engagement with NLP research actors as collaborators from project inception.

• Coordinate country pilot logistics across 2–3 Impact Alliance organizations in a single country context during Months 9–11.

• Support identification and engagement of pilot country teams and community partners; build local ownership into the pilot design from the outset.

LEARNING AND IMPACT

• Design and manage monitoring and evaluation processes to track MVP impact, friction points, risks, and outcomes across the country pilot.

• Lead learning reviews and after-action analyses at each phase transition to distill best practices and inform the scaling roadmap.

• Produce a validated voice dataset, an open-source technical framework, and a 1–3 year product roadmap for steering committee review at project close.

• Contribute to thought leadership and sector representation on ambient voice technology and low-resource language AI on behalf of the Impact Alliance.

Supervisory Responsibility

Direct Reports: Consultants and junior staff

Accountability

Reports Directly To: Sr. Director, T4D (Mercy Corps)

Works Directly With: Impact Alliance AI Workstream leads and their delegates (Save the Children, CARE); T4D Data Science and AI teams; MEL/MEL Tech; Finance; Field Program Managers; contracted development team

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in designing, monitoring, and evaluating our field projects.

Minimum Qualification & Transferable Skills

• Bachelor’s degree in Computer Science, Data Science, Information Systems, International Development, or a related field; Master’s degree preferred.

• At least 5 years of relevant experience managing complex technology projects, ideally in humanitarian, development, or non-profit contexts.

• Demonstrated experience with voice/audio technology, speech-to-text systems, NLP, or LLMS - or the ability to develop technical fluency in these areas rapidly.

• Experience shipping MVPs or digital products in low-resource or field environments; comfort managing external development contractors.

• Familiarity with humanitarian data collection tools (CommCare, KoBoToolbox, ODK, OpenFn) and cloud data infrastructure (AWS, Azure, or GCP).

• Strong understanding of data ethics, community consent frameworks, and responsible AI principles, particularly in contexts involving vulnerable populations.

• Experience coordinating multi-stakeholder projects with competing priorities and tight timelines.

• Excellent project management, budgeting, and reporting skills; experience delivering donor-funded technology projects preferred.

• Exceptional written and verbal communication skills; able to translate technical decisions into accessible language for field staff, donors, and steering committees.

• Fluency in English is required; proficiency in French, Spanish, Swahili, Hausa, Tigrinya, or other low-resource languages is a significant asset.

Success Factors

The ideal candidate combines technical depth with field-grounded pragmatism. They are energized by the complexity of getting emerging technology to work in real humanitarian conditions—not a controlled lab. They hold ambiguity well during scoping phases, make evidence-based decisions at each gate, and build trust across diverse stakeholders including community members, field workers, technologists, and donors. They do not hesitate to seek clarification and assistance when needed and are able to explain technical concepts to non-technical audiences. They bring a genuine commitment to equitable AI: ensuring that communities whose voices contribute to the dataset understand and consent to that use, and that the resulting data serves them—not just the organizations collecting it.

Living Conditions / Environmental Conditions

The position is remote / home-based and requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and amenities are limited.

Ongoing Learning

Team Engagement and Effectiveness

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Safeguarding & Ethics

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Safeguarding Advisor, East Africa at Mercy Corps

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 30 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Program / Department / Team

Mercy Corps implements a variety of programming throughout East Africa in response to the diverse humanitarian and long-term development needs of the region. Our diverse and expansive portfolio in the region includes ongoing or future programming in Ethiopia, Kenya, Nigeria, Somalia, South Sudan, Sudan, Uganda and Zimbabwe. Mercy Corps is committed to delivering high quality, high impact programming that reaches communities or individuals in need, wherever they are.

At Mercy Corps, safeguarding is a holistic term that encompasses our prevention and response around issues involving sexual exploitation and abuse of program participants, sexual harassment in the workplace, trafficking, and child safeguarding. We define safeguarding as our responsibility to ensure team members, operations and programs do not harm those we work with or put vulnerable populations at risk of abuse or exploitation. Safeguarding is a key agency priority and a critical part of our work in the Asia region. Our Global Safeguarding Team is a part of the Mercy Corps’ Ethics and Compliance department and reports to a Senior Director of Safeguarding who reports to the Chief Ethics and Compliance Officer (CECO).

The Position

The Regional Safeguarding Advisor (RSA) will provide technical guidance and support efforts to prevent, detect, and deter safeguarding issues in Mercy Corps’ East Africa programs and operations and ensure appropriate survivor support mechanisms are in place. The RSA will provide guidance and support to country teams in the region on Mercy Corps’ safeguarding approach and processes, including roll out of Safeguarding Core Standards. The RSA will support the assessment and identification of safeguarding risks to children and adults in affected populations within regional Country programs and support the development and execution of plans to mitigate these risks. They will input into key funding proposals to ensure that safeguarding risks are assessed and key safeguarding activities are appropriately resourced. The RSA will provide regular updates on safeguarding in the region and escalate any safeguarding issues to the Global Safeguarding/Ethics team.This position will work closely with program and human resource teams around systems to vet, monitor, support, advise on and improve the safeguarding systems, capacity and awareness of team members and partners, including sub-recipients, contractors, consultants and other organizations or individuals that act on behalf of, or at the direction of, Mercy Corps. The RSA will work closely with Community Accountability and Reporting Mechanism (CARM) teams to ensure that safeguarding is considered throughout CARM implementation.

Essential Responsibilities

TRAINING AND AWARENESS RAISING

Work with individuals and teams throughout the region to ensure programs and operations integrate safeguarding prevention measures and standards and respond appropriately to survivors
Adapt existing resources and tools (both internal and external) to the regional context
Support the creation and adaptation of training content and develop models for delivery, including remote and in person training
Support, guide and advise in-country safeguarding support roles (including Safeguarding Focal Points and Champions) with systems, processes and guidance to increase team member awareness and capacity surrounding safeguarding standards and expectations
Support in-country safeguarding support roles with systems, processes and guidance to increase partner awareness and capacity surrounding safeguarding standards and expectations including sub-grantees, volunteers, consultants, contractors, money transfer agencies, and daily workers
Give technical guidance to CARM and program teams and support work to ensure communities and participants understand their rights and reporting options and build trust around response systems and survivor support
In coordination with the Global Safeguarding Team and in-country safeguarding support, give training and informational sessions to leadership in countries or at a regional level as requested or available.

SYSTEMS, PROCESSES AND TOOLS

Support the roll out of the Core Safeguarding Standards throughout the region
Support country level strategic planning around safeguarding
In coordination with the Global Safeguarding Team give technical guidance and advice to Country Directors and SMTs to identify country specific safeguarding strategies and prioritized activities
In coordination with in-country Safeguarding support, give technical guidance and input to country level and program level safeguarding risk assessments and analyses
Support country level safeguarding risk mitigation to ensure activities assessed as having high safeguarding risks are actively implementing prevention measures, incl. observational checklists, supervision, training and other measures
Proactively and reactively engage with all functions to ensure minimum mitigations measures and good practices are implemented
Support the country teams to provide the guidance and tools to support partners in the development of safeguarding capacity and compliance with safeguarding standards
Assist and advise program teams to be able to assess partners’ compliance with minimum safeguarding standards
Work with Human Resources and program teams in the region to develop safeguarding protocols for onboarding team members, casual workers, day laborers, consultants and volunteers
Work with CARM teams and program teams to ensure safeguarding is integrated in CARM systems and communications, including sensitization and consultation with communities
Act as a resource to senior management around safeguarding best practice and obligations under Mercy Corps’ and donor’s Safeguarding policies and response mechanisms
Collaborate with Monitoring, Learning & Evaluation teams around safeguarding guidelines for MEL activities in the region
In coordination with the investigations team, support reflection and adaptation and implementation of corrective actions following case reports when requested

SURVIVOR RESPONSE AND SUPPORT

Support and give technical guidance to safeguarding Focal Points and Champions with regard to their roles as reporting avenues for Safeguarding related issues, concerns or experiences
Support country and investigative teams in employing a survivor-centered approach to all reports of safeguarding concerns in alignment with Mercy Corps’ investigative processes
Support Focal Points and Champions to ensure adequate resource mapping and processes for survivors to help ensure their safety, security and well-being. In coordination with local PSEA networks identify, map and regularly update local support services available to survivors

ENGAGEMENT

Participate in and represent Mercy Corps at relevant sector groups and coordination mechanisms, including Clusters and PSEA networks and support the coordination of Safeguarding activities across the region
Participate in Mercy Corps’ cross-operational Global Safeguarding Task Force with key team members from across the organization
Participate in Mercy Corps’ regional working groups or cross-operational groups where safeguarding efforts or the safeguarding team needs representation
With support from the Global Safeguarding Team, provide technical support regarding donor requirements on project proposals and design
Support countries in establishing synergies, coordination and where possible, working groups between CARM/SG/GDI and GESI focus areas

Supervisory Responsibility

No direct supervision but dotted line support of and oversight of in-country safeguarding managers, focal points and champions.

Accountability

Reports Directly To: Director, Safeguarding Support

Works Directly With: Regional leadership team, East Africa Country leadership, Global Safeguarding Team; CARM Team, Program Teams, Protection Team, Security, HR and PAQ Teams

Accountability to Participants and Stakeholders

Minimum Qualification & Transferable Skills

Bachelor’s degree required. Masters or equivalent in a field related to Humanitarian or International Development or relevant fields is preferred.
At least four years professional experience in development/humanitarian sector, gender based violence and/or safeguarding field; including a deep understanding of safeguarding and survivor-centered principles
Deep understanding of and experience with donor, regulatory and sector-wide standards, expectations and best practices regarding safeguarding.
Experience in emergencies, fragile states or other complex, high-risk context preferred
Experience conducting SEAH/safeguarding investigations preferred
Excellent oral and written English skills required; fluency in additional regional languages desired
Experience designing and delivering safeguarding training to diverse audiences, including partners
Ability to work in a fast paced emergency response environment and adapt to the rapidly evolving context as necessary
Excellent listening, interpersonal, communication and networking skills in both remote and in-person contexts
Analytical, problem solver, with high level of self-awareness and the maturity to deal with constructive feedback
Demonstrated experience adapting agency-specific safeguarding content including training, policy, awareness raising and communications tools for use by agency partners.
Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint)

Read More & Apply

Communication Videography Internship at Mercy Corps

INTERNSHIP TITLE: COMMUNICATION VIDEOGRAPHY INTERN

INTERN WORKSITE LOCATION: Nairobi, Kenya

DATES OF INTERNSHIP: April – June 2026

LENGTH OF INTERNSHIP: 3 months

GENERAL POSITION SUMMARY:

The Communications Media Intern will support the Innovation Pillar by documenting project activities through videography and photography, including initiatives such as AgriFin Digital Farmer 2, Weather and Climate Services (WCS), stories and articles as well as additional upcoming programs, and the work of the AgriFin Program Office in Nairobi.

Working closely with the Monitoring, Evaluation, Research, and Learning (MERL) team, the intern will play a key role in advancing program objectives through effective content capture and storytelling. The intern will report to and work under the guidance of the Communications Lead.

KEY RESPONSIBILITIES:

Support the creation of short-form videos, graphics, and visual assets for social media and event promotion across LinkedIn, TikTok, Twitter, and Instagram.
Assist in developing engaging digital copy and captions for AgriFin program content.
Support the capture of high-quality video footage during field visits, events, interviews, and program activities.
Assist in editing and producing video content for digital platforms, reports, and presentations.
Provide support in storyboarding, scripting, and content planning for video production.
Assist with photography and the organization of a visual content library.
Support the setup, use, and basic maintenance of videography equipment, including cameras, lighting, and audio tools.
Provide support to the Communications and MERL teams in developing impactful and compelling stories.
Assist with post-production processes, including color correction, audio editing, and formatting for various platforms.
Support the organization and archiving of raw and edited footage for easy access and retrieval.
Assist in tracking social media performance and engagement metrics to inform content optimization and identify high-performing content.
Support efforts to ensure all content aligns with Mercy Corps branding and messaging guidelines in collaboration with the Communications team.
Maintain a high standard of professional and personal conduct that reflects positively on Mercy Corps and upholds its humanitarian mission.

LEARNING OBJECTIVES

Contribute to brainstorming and ideation sessions by sharing ideas with the communications and development teams, supporting the packaging of photography and videography content while building critical thinking skills.
Support the amplification of program activities through written communication by assisting in the creation of original online content.

KNOWLEDGE AND EXPERIENCE:

Bachelor’s degree in communication or any related field
Design and creating videos will be an added advantage.
A good team player
A critical thinker

Mercy Corps interns and volunteers represent the agency both during and outside of work hours and are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values always and in all in-country venues.

Read More & Apply

𝐉𝐨𝐢𝐧 𝐌𝐞𝐫𝐜𝐲 𝐂𝐨𝐫𝐩𝐬 𝐊𝐞𝐧𝐲𝐚 𝐚𝐬 𝐚𝐧 𝐈𝐧𝐭𝐞𝐫𝐧!

Mercy Corps Kenya is looking for Program Interns to support the M&M CBRM Program in Marsabit County.

If you’re passionate about 𝐩𝐞𝐚𝐜𝐞𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠, 𝐫𝐞𝐬𝐢𝐥𝐢𝐞𝐧𝐜𝐞, 𝐚𝐧𝐝 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, this is your chance to make a real impact and grow your career in development work.

👉 Apply now and be part of the change - https://lnkd.in/ep3PqP5W

Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted. Mercy Corps does not charge any fees at any stage of the recruitment.

Re-advertised: County Learning Coordinator – Samburu (1) and Turkana (1) at Mercy Corps

The County Learning Coordinator plays a key role in ensuring Nawiri delivers responsive, well-informed, and high-quality programming in Samburu. As a key member of the Learning Team led by the Strategic Learning Lead, the Learning Coordinator is responsible for operationalizing Nawiri’s Evidence and Learning Agenda at the county level, ensuring the progressive integration of learning principles and practices into all activities. The Learning Coordinator plays a leadership role in embedding and supporting a culture of learning across Nawiri initiatives at the county level, including identifying and actioning opportunities to use evidence to adapt, improve and innovate programming. The Learning Coordinator must be able to champion and generate excitement and commitment to using data and evidence, with audiences and stakeholders who are not M&E or Learning experts. The Learning Coordinator will conduct activities to gather learning insights and work closely with the Strategic Learning Lead to package these for dissemination.

Essential Responsibilities

FACILITATION OF REGULAR REFLECTION AND REVIEW MEETINGS

Organize regular data driven Learning activities including monthly and quarterly review meetings, and annual reviews.
Work with technical leads to seek opportunities to integrate learning into work plans and strategic decision making.
Facilitate and support learning collaborations with Nawiri teams, county government, partner organizations, and other key actors.
Develop, oversee, and support systems for capturing field-based observations to integrate into adaptive learning cycles.
Ensure quality documentation of regular sense-making and reflection activities and ad hoc reviews, incorporating contributions from county and community stakeholders.
Establish feedback mechanisms and action trackers to ensure that the conversations are being actioned, and the events are responding to the needs of the team.

COLLABORATION WITH PROGRAM AND M&E TEAMS FOR DATA ANALYSIS

Collaborate with M&E and program teams to create opportunities to analyze data and generate insights for improving activity design and delivery.
Coordinate with Monitoring and Evaluation (M&E) teams to align data collection with learning needs.
Work with technical teams to ensure program adaptations are informed by evidence and learning, and documented clearly.
Guide and support high-quality data gathering, management, and analysis to enhance decision-making.
Collaborate with technical leads to implement the Evidence and Learning agenda to drive improvements in learning and program best practice.
Collaborate with the Strategic Learning Lead to develop data visualization and storytelling approaches to make insights more accessible

CONDUCT QUALITATIVE INQUIRY AND RESEARCH

Identify opportunities for qualitative inquiry, based on and complementing the M&E data, and in line with the Evidence and Learning Agenda.
Conduct community research and development of learning products.
Support the integration of community voices and indigenous knowledge into learning processes.
Implement innovative mechanisms for learning with communities, enhancing community voice in program decisions.

CONTENT CREATION BASED ON LEARNINGS

Document lessons learned, promising practices, and case studies to inform adaptive programming.
Contribute to the development of user-friendly learning products (e.g., briefs, newsletters, community feedback, knowledge notes) for internal and external sharing.
Work closely with communications teams to ensure learning materials reach relevant audiences.
Collaborate with the Reporting Officer to ensure insights, lessons learned, and adaptations are documented and shared in relevant reports.

SECURITY

Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.

SAFEGUARDING RESPONSIBILITIES

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

The Learning Coordinator will supervise Nawiri’s Learning Officers at Samburu/Turkana county.

Accountability

Reports Directly To: County Field Director

Works Directly With: Strategic Learning Lead, Nawiri Technical Leads, Program Performance & Learning (PPL) Team, County program managers and consortium team members.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

Bachelor’s degree in the Social Sciences; Demography, Sociology, Statistics or MEAL-related field. A master’s degree is an added advantage.
Minimum of five years of relevant work experience in learning, participatory development, or adult learning, ideally with an international NGO working with county governments, research institutes, other institutions/organizations.
Strong cultural competency and familiarity with local languages and dynamics in the County is highly preferred.
Proven ability to understand and interpret complex data and evidence sources, and translate this into actionable insights for team members and community stakeholders.
Previous experience of having conducted data collection and analysis, qualitative enquiry, research and/or similar.
Demonstrated understanding of participatory research methods, data collection and measurement standards, and other relevant technical aspects.
Excellent communication and facilitation skills, with the ability to tease out complex thoughts and ideas, moderate dialogue and discussion among diverse groups and create safe spaces where people are free to reflect and share ideas.
Previous experience in developing high quality written products in English, with close attention to details such as grammar and spelling.
Experience in using mobile data collection and management software is a strong advantage.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems, and knowledge-sharing networks is required.

Read More & Apply

Finance Assistant-Nairobi at Mercy Corps

The Position

Working in the Finance Department under the direction and support of the Senior Finance Officer – Nairobi – and will assist in the processing and recording of payment transactions in the accounting system, proper filing and archiving.

Essential Responsibilities

Financial management

Prepare cash payment vouchers and ensure that all cash transactions are fully and properly documented in relation to batch assigned in the Finance System.
Perform daily cash count with the Finance Officer, Snr Finance Officer or other person assigned.
Record payment vouchers daily in the cash sub-journal for the batch assigned.
Maintain the uncleared cash advance file and prepare past due advance report for the Finance officer or Snr Finance Officer on monthly basis.
Support Finance officer/Snr Finance Officer to record payment vouchers daily in the bank and cash sub journal assigned.
Responsible for gathering transaction documents required for donor reporting.
Assist with audit related requirements (timely documents retrieval, filing after audit completion, proving additional assistance as necessary)
Assist with scanning, copying, printing, and uploading of financial documents on relevant folders including monthly payments and vouchers for posting by the main office.
Any other duty may be assigned.
Filing & Archiving
Responsible for filing all cash and bank vouchers and maintaining voucher filing system such that files are updated, complete and safeguarded. Ensure all finance documents are properly labelled, filed and stored in a clear and easily accessible manner following Field Finance Manual
Assist with Sub-grant management and organizing sub-grant files.
Tax
Support Finance Officer/Snr Finance Officer with processing of withholding VAT and withholding tax as per KRA regulations including scanning copies to the main office on weekly basis.
Security
Ensure compliance with security procedures and policies as determined by country leadership.
Proactively ensure that team members operate in a secure environment and are aware of policies.

SAFEGUARDING

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Supervisory Responsibility

N/A

Accountability

Reports Directly To: Senior Finance Officer

Works Directly With: Country Finance/Grants Teams.

Accountability to Participants and Stakeholders

Minimum Qualification & Transferable Skills

A potential Degree in accounting or a relevant business field is desirable.
A minimum of CPA 2 or equivalent.

Computer skills in accounting software and MS Office programs, particularly Excel
Accuracy in the processing of cash transactions, mathematical aptitude and attention to detail
Good oral and written English skills

Success Factors

The Finance Assistant should have the ability to communicate and interact effectively across diverse program teams and support programmatic objectives with timely and meaningful information. A high professional standard of finance and procurement ethics as well as a willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential.

Living Conditions / Environmental Conditions

The position is based in Kenya, and Nairobi and may some travel to field offices.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Ongoing Learning

Team Engagement and Effectiveness

Read More & Apply

People and Culture Intern

Job Category: Human Resources
Requisition Number: PEOPL006071
Schedule: Full Time
Job Location Type: On-siteNairobi, KE-48 1186800100, KEN

The Intern – People & Culture will primarily be based in Nairobi, with a focus on supporting and learning of the P&C systems and processes. The intern will ensure People and culture records are accurate, accessible, compliant, and securely managed while supporting efficient People and Culture operations

Read More & Apply

Program Officer-Marsabit

Job Category: Programming
Requisition Number: PROGR006110
Schedule: Full Time
Job Location Type: On-siteMarsabit, KE-25 1186800100, KEN

The Program Officer is a key member of the program team and will report to the County Coordinator in their respective counties of operation. Program Officer will support the program team in the day-to-day implementation of activities in pursuit of program goals.

Read More & Apply

County Coordinator-Marsabit

Job Category: Programming
Requisition Number: COUNT006111
Schedule: Full Time
Job Location Type: On-siteMarsabit, KE-25 1186800100, KEN

The RANGE County Coordinator, working under the supervision of the RANGE Program Director, are responsible for the overall county-level planning, coordination, implementation and monitoring/evaluation of program activities. County Coordinator will ensure all project initiatives are implemented to achieve maximum impact as per project objectives while remaining on schedule and budget. The County Coordinator directly manages the county-level staff and closely coordinates with staff from other RANGE partners and stakeholders on planning, implementation and layering of activities.

Read More & Apply

Program Assistant-Marsabit

Job Category: Programming

Requisition Number: PROGR006104

Schedule: Full TimeMarsabit, KE-25 1186800100, KEN

The Program Assistant will be responsible for leading the community in the implementation of the PRIME Program, a 4-year Swinmurn Family Foundation Funded Program, aimed at empowering young people in Isiolo and Marsabit counties to prosper. Program Assistant will support implementation strategies in coordination with the Senior Program Officer and Program Manager who will train staff and partners, providing them with technical assistance; and ensuring that common strategies and approaches are applied consistently in all communities. The Program Assistant will coordinate closely with the M&E team to ensure that systems are in place to track, analyze and report results.

Read More & Apply

People and Culture Intern

Job Category: Human Resources

Requisition Number: PEOPL006071

Schedule: Full Time

Job Location Type: On-siteNairobi, KE-48 1186800100, KEN

Read More & Apply

Finance Intern

Job Category: Finance & Compliance

Requisition Number: FINAN006072

Schedule: Full Time

Job Location Type: On-siteNairobi, KE-48 1186800100, KEN

Working in the Finance Department under the direction and support of the Senior Finance Officer – Nairobi and will assist in the processing and recording of payment transactions in timely and accurate manner and will ensure proper filing and archiving.

Read More & Apply

Internship | Job Vacancies at Mercy Corps Kenya

Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Officer at Mercy Corps

Monitoring, Reporting, Evaluation, Learning and Adaptation (MRELA) Manager at Mercy Corps

Senior Operations Coordinator -Nairobi at Mercy Corps

Sub-Grants and Finance Officer -East Africa Land Border Programme at Mercy Corps

Communications Specialist-East Africa Land Border Programme

Artificial Intelligence (AI) Project Manager - Colombia or Kenya

Safeguarding Advisor, East Africa at Mercy Corps

Communication Videography Internship at Mercy Corps

𝐉𝐨𝐢𝐧 𝐌𝐞𝐫𝐜𝐲 𝐂𝐨𝐫𝐩𝐬 𝐊𝐞𝐧𝐲𝐚 𝐚𝐬 𝐚𝐧 𝐈𝐧𝐭𝐞𝐫𝐧!

Re-advertised: County Learning Coordinator – Samburu (1) and Turkana (1) at Mercy Corps

Finance Assistant-Nairobi at Mercy Corps

People and Culture Intern

Program Officer-Marsabit

County Coordinator-Marsabit

Program Assistant-Marsabit

People and Culture Intern

Finance Intern

Contact Form