Pharmaceutical Technologist at M.P. Shah Hospital
M.P. Shah Hospital is looking to recruit a professional and
evidence-driven person for a position in the Pharmacy Department as a
Pharmaceutical Technologist.
Reporting to the Pharmacist, the overall purpose of this job
is to manage inventory, dispense & service prescriptions accurately, and
manage sales revenue effectively.
Duties & Responsibilities:
- Review
and dispense prescriptions as per the treatment sheet of medications by
compounding, packaging, and labelling pharmaceuticals to patients.
- Maintains
pharmacy inventory by checking pharmaceutical stock to determine inventory
level; anticipating needed medications and supplies; placing and
expediting orders; verifying receipt; removing outdated drugs &
preparing ageing reports.
- Organize
medications for dispensing by reading medication orders and prescriptions;
preparing labels; calculating quantities; assembling intravenous solutions
and other pharmaceutical therapies.
- Prepare
reports by collecting and summarizing information and sending them on time
as required in the standard operating procedure.
- Generates
and captures revenue by calculating, recording, and issuing charges, as
well as issuing cash sale receipts.
- Check
the expiry dates of medicines, making sure that the short expiry drugs are
tagged and returned to the store in compliance with the set regulations.
Key Performance Indicators
- Overall
pharmacy turnaround time.
- Discharge
turnaround time.
- Patient
satisfaction score.
- Number
of incident reports by pharmacy.
- Audit
score on pharmacy charging and billing.
- Audit
score on medication quality (storage, labelling, etc.).
- Availability
of pharmaceutical stocks.
- Expiry
value of pharmaceutical stocks.
Qualifications, Regulatory & Legal Requirements
- Diploma
in Pharmacy or Pharmaceutical technologist from a recognized institution.
- Must
have a valid membership, hold a valid practicing license, and be
registered with the Pharmacy and Poisons Board of Kenya.
- Minimum
of 3 years of working experience.
Interested and qualified candidates in the above positions
are encouraged to forward their applications to the hospital recruitment portal
through the link: https://recruitment.mpshahhosp.org on or before 28th February
2026.
Care Manager at M.P. Shah Hospital
CARE MANAGER
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a position as Care Manager.
Reporting to the Head of Marketing, Brand, and
Communications will facilitate transition of care planning with an
interdisciplinary healthcare team to achieve quality outcomes, reduce costs and
ensure patient safety.
Actively support Care Management plans and processes to
measure, assess and improve quality, resource management, patient outcomes and
Care Management metrics
Duties & Responsibilities:
- Implement
strategies in collaboration with the healthcare team to reduce length of
stay (LOS) and resource utilization, never compromising quality or
outcomes.
- Ensure
patients are in the appropriate level of care according to evidenced
based, physician approved criteria and standards and prescribed plan of
care.
- Ensure
pre-authorizations for services are obtained in a timely manner.
- Facilitate
the discharge planning process to ensure patient throughput by
collaborating with the healthcare team.
- Report
to Care Management leadership, the identification avoidable days and other
Care Management measures including, but not limited, readmissions, saved
days, core measure monitoring, interventions, and delays, to ensure data
is accurately collected.
- Prioritize
patient’s need for Care Management services based on: target/high volume
Diagnosis-Related
- Group,
high cost, outlier, LOS, frequent inpatient admissions, unplanned
readmission or significant variance.
- Identify
risk factors for potential crisis intervention needs related to clinical
diagnosis, prognosis and/or patient/family dynamics.
- Identify
and report ethical situations to manager/medical director for resolution.
- Ensure
the multidisciplinary discharge plan is consistent with the patient’s
clinical course, continuing care needs and covered services. Evaluate on
an ongoing basis the patient’s status and progress toward reaching goals
set forth in the plan of care.
- Collaborates
with patients, families and other members of the healthcare team to
facilitate care coordination.
- Handle
all patient care concerns in a prompt and courteous manner; assess and
direct to appropriate person to deal with concerns as needed.
- Act as
the liaison for insurance companies and other corporate clients and
performing care management functions to ensure accurate and timely
dissemination of information to insurances companies
Qualifications &Legal Requirements
- Degree/
Diploma in Nursing or Clinical Medicine.
- Previous
experience in an Insurance company / Extensive understanding of the
concepts of health insurance.
- Good
interpersonal, communication and negotiation skills.
- Knowledge
of computers and MS office operating programs.
- Proven
ability to build strong client relationships and maintain excellent
customer focus.
Key Performance Indicators
- Ensure
pre-authorizations for services are obtained within 12hrs.
- Identify
risk factors for potential crisis intervention needs related to clinical
diagnosis, prognosis and/or patient/family dynamics and report them
immediately they are identified.
- Vetting
and confirming validity of all medical reports & diagnostics
prescribed in the hospital on a daily basis.
- Share
a weekly activity report on care trends and recommendations (Reporting
Errors, Medication Errors and Billing Errors etc.)
- Conduct
training on preauthorization’s to Doctors, Nurses and Ward coordinators.
At least once a month.
- Ensure
all corporates get their list of admitted patients and necessary bills via
email by 9am every morning.
- Ensure
all hospital specialists are on all major insurance panels.
Paediatric Critical Care Nurse at M.P. Shah Hospital
M.P. Shah Hospital is a leading healthcare provider
committed to delivering high-quality, compassionate, and specialized patient
care. Our Paediatric and Neonatal Intensive Care Units (PICU/NICU) provide
advanced, family-centered care to critically ill newborns and children
requiring intensive monitoring and life-support interventions.
We are seeking a dedicated, skilled, and passionate
PICU/NICU Nurse to join our dynamic critical care team. Reporting to the Nurse
Managers, the overall purpose of the role is to provide specialized nursing
care to neonates and paediatric patients requiring intensive and
high-dependency care.
Duties & Responsibilities
- Patient
Assessment and Care Planning
- Conduct
comprehensive assessments of neonates and children, including
respiratory, cardiovascular, neurological, and nutritional
evaluations.
- Develop,
implement, and continuously review individualized care plans based on
patient condition and clinical progress.
- Direct
Patient Care
- Provide
specialized nursing care, including medication administration,
ventilation support, suctioning, and emergency interventions.
- Monitor
and document vital signs, ventilator parameters, pain scores, and changes
in patient condition.
- Assist
with neonatal and Paediatric ADLs while ensuring a calm, family-centered
environment.
- Ensure
continuity of care through accurate and thorough handovers at shift
changes.
- Clinical
Skills and Procedures
- Perform
advanced critical care procedures including IV therapy, arterial line
management, central line care, and blood transfusion.
- Operate
and troubleshoot specialized PICU/NICU equipment such as ventilators,
CPAP machines, incubators, infusion pumps, and monitors.
- Patient
& Family Education and Support
- Provide
clear, compassionate education to parents and caregivers on conditions,
treatment plans, and home-care needs.
- Offer
emotional support and counseling to families facing high-stress and
critical situations.
- Collaboration
and Communication
- Work
closely with Paediatricians, neonatologists, respiratory therapists,
pharmacists, and multidisciplinary team members to coordinate care.
- Communicate
effectively with families and the healthcare team to ensure patient
safety and high-quality outcomes.
- Documentation
and Record-Keeping
- Maintain
accurate, comprehensive, and timely electronic documentation of care
delivered and patient progress.
- Ensure
compliance with legal, regulatory, and hospital documentation standards.
- Safety
and Quality Improvement
- Strictly
adhere to infection prevention and control protocols, including
sterilization and safe handling of neonates.
- Participate
in continuous quality improvement initiatives aimed at enhancing clinical
outcomes.
- Professional
Development
- Engage
in continuous learning, relevant training, and professional certification
related to PICU/NICU practice.
- Remain
updated on evidence-based critical care practices, neonatal resuscitation
guidelines, and emerging technologies.
- Participate
in annual competency-based evaluations.
- Leadership
and Mentorship
- Serve
as a role model and mentor to junior nurses and student nurses.
- Take
up leadership roles such as shift leader or team coordinator when
assigned.
- Ethical
and Legal Responsibilities
- Uphold
high ethical standards, maintain patient confidentiality, and promote
family-centered care.
- Advocate
for patients’ rights and ensure informed consent procedures are followed.
- Emergency
Response
- Respond
rapidly and effectively to emergencies such as cardiac arrest,
respiratory distress, neonatal seizures, and other critical events.
- Participate
actively in code teams, emergency drills, and stabilization of critically
ill patients.
Qualifications & Requirements
- Education:
Diploma or Degree in Nursing – KRN, KRCHN, KRNM, KRNMPH, or BScN. - Specialization:
Higher Diploma in Critical Care, Neonatal Nursing, Paediatric Nursing, or related specialty is an added advantage. - Licensure:
Current Registered Nurse (RN) license from the Nursing Council of Kenya. - Certifications:
- BLS
(Basic Life Support) – Mandatory
- ACLS/PALS/EPALS
(Advanced Life Support for Paediatrics) – Highly preferred
- Skills
& Competencies:
- Strong
clinical and critical-thinking skills
- Excellent
communication, teamwork, and interpersonal abilities
- Ability
to work in a high-pressure, fast-paced critical care environment
Head Engineer at M.P. Shah Hospital
Head Engineer at M.P. Shah Hospital
- Location: Kenya
- Job
Type: Full Time
- Salary: Ksh
Confidential
- Application
Deadline: 22nd October 2025
- Published
On: 8th October 2025
- Vacancy: 1
Position
M.P. Shah Hospital is seeking to recruit a professional and
evidence-driven individual to join the Operations Division as the Head
Engineer.
Reporting to the Chief Operations Officer, the overall
purpose of this role is to manage healthcare technologies to facilitate safe,
effective, timely, patient-centered, efficient, and equitable delivery of care.
Key Responsibilities
- Provide
technical support for clinical equipment, including scheduled and
unscheduled maintenance, inventory management, and on-call support.
- Serve
as the hospital’s expert on medical device management, offering guidance
on regulation, risk, procurement, modification, and servicing.
- Lead
quality assurance and continuous improvement initiatives related to
equipment use, maintenance, and repair.
- Develop
and review safety and emergency plans for critical equipment; manage
recalls and safety alerts.
- Establish
preventive maintenance schedules, procedures, and training programs for
technical staff.
- Coordinate
special projects such as equipment procurement, installation, upgrades,
and disposals.
- Develop
and deliver safety and equipment training programs for clinical teams;
evaluate devices for purchase.
- Manage
departmental budgets, contracts, and procurement, including medical
equipment replacement planning.
- Identify
and address training needs for technicians and engineers to enhance
departmental technical capacity.
Qualifications
- Bachelor’s
degree in Mechanical, Electrical, Civil, or Biomedical Engineering from a
recognized institution. A Master’s degree will be an added advantage.
- Registered
Engineer with the Engineers Board of Kenya (EBK).
- Minimum
of 8 years of working experience, with at least 3 years at senior
management level in the healthcare sector.
- Proven
experience in project management, plant maintenance, and facility
engineering.
- Strong
understanding of hospital systems, including medical gases, HVAC, water
supply, power distribution, and waste management.
How to Apply
Qualified and interested candidates are encouraged to apply through the M.P.
Shah Hospital career portal before 22nd October 2025.
Plumber at M.P. Shah Hospital
JOB ADVERT – PLUMBER
M.P Shah Hospital is looking to recruit a professional, and
evidence driven person for a vacancy in the Engineering Department as a
Plumber.
Reporting to the Maintenance Supervisor, the overall purpose
of this role is to ensure the continuous flow of water and drainage by
maintaining, installing and repairing pipes, valves, fittings and drainage
systems.
Duties & Responsibilities:
- Plumbing
Inspection – Conduct daily inspection of fixtures, pipes, valves and
drainage systems
- Maintenance
– Conduct scheduled maintenance of plumbing works, water system and
equipment as to enhance the efficiency and safety.
- Monitoring-
Inspect and document water meter readings every morning
- Reporting-Detect
and document plumbing malfunction. Inform the maintenance supervisor of
plumbing malfunction and report the materials required to fix the
malfunction.
- Procurement-
Estimate the costs of plumbing materials and advice on the selection and
procurement of the material required for plumbing.
- Repair
and installation- Repair and install plumbing system such as sinks, taps
valves and pipes.
- Inventory
Maintenance – store and maintain an inventory of plumbing tools such as
wrench, saw, plunger, nipple and reducer.
- Participate
in kaizen implementation – Constantly look for ways to improve
plumbing.
Minimum Qualifications, Regulatory & Legal
Requirements
- Trade
certificate/Diploma in plumbing
- At
least 3-5 years’ experience working as a plumber
- Excellent
communication skills
HVAC Technician at M.P. Shah Hospital
M.P Shah Hospital is looking to recruit a professional, and
evidence driven person for a vacancy in the Engineering Department as a HVAC
Technician.
Reporting to the Maintenance Supervisor, the overall purpose
of this role is to ensure optimum utilization and safety of all HVAC/R systems
in the hospital.
Duties & Responsibilities:
- HVAC
Maintenance- Implementation of planned preventive maintenance of all the
HVAC/R system as per schedule.
- Repairing
HVAC- diagnose and repair HVAC/R systems in accordance with manufacturing
procedures and manuals. Update records of breakdown and preventative
maintenance.
- Daily
inspection- Make daily rounds inspiring routine HVAC systems and
chillers.
- Installation-
Receive and install new HVAC/R as per manufactures recommendation
- Training-
Train users on how to use HVAC/R systems, handling and safety. Recommend
users on ways they can lower energy use.
- Assist
in Procurement – Inform superiors of HVAC/R breakdown and inform them of
the parts / required. Liaise between HVAC/R equipment vendors and the
hospital for breakdown and preventive maintenance
- Keep
daily logs- Constantly monitor and record HVAC critical equipment
uptime.
- Continuous
improvement- Utilize Kaizen principles and JCIA to continuously improve
the efficiency and reduce running cost of HVAC.
Minimum Qualifications, Regulatory & Legal
Requirements
- Diploma
in refrigeration and air conditioning from a recognized institution
- At
least 3-5 years relevant experience
- Must
be computer literate
Client Relations Manager
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a vacancy in the Marketing, Brand &
Communications Department, as the Client Relations Manager.
Reporting to the Head of Marketing, Brand &
Communications, the jobholder will ensure business growth and development by
leading the process of prospecting, negotiating and closing new revenue streams
for B2B and B2C accounts whilst retaining existing customers by maintaining
positive client relationships in support of the hospital’s growth
strategy.
Duties & Responsibilities:
- Business
Development – Will develop, implement, and deliver business development
targets as per the sales plan by mapping and reviewing prospects,
attending pitch meetings and reviewing engagement contracts. The jobholder
will also conduct regular need-based market research to gather relevant
data in order to analyse products, services, competition and trends.
- Client
Relationship Management – Will establish and maintain business
relationships with consultant doctors and medical fraternity, insurance
companies and corporate clients
- Communication
and reporting – This will entail effectively communicating and promoting
products, services, packages, plans, features and benefits to the existing
and prospective clients. The job holder will also compile and maintain
reports as necessary for decision meaning
- Team
Management – The successful candidate will guide, mentor, motivate and
supervise the client relations team to accomplish their tasks and meet
performance targets
Qualifications & Requirements
- A
minimum of a Bachelors’ degree in Business Administration or any other
related field.
- At
least 5 years’ working experience in a similar role, in business
development and team management. Experience in the Health Industry is
preferred.
- Should
also possess/demonstrate the below competencies:
- Good
analytical and negotiation skills.
- Customer
orientation and ability to adapt/respond to different types of
characters.
- Excellent
interpersonal and presentation skills.
- Ability
to multi-task, prioritize, and manage time effectively.
- Excellent
Public Relations and Relationship building acumen.