Clinical Nurse Instructor at M.P. Shah Hospital
CLINICAL NURSE INSTRUCTOR (CNI)
M.P Shah Hospital is seeking a highly motivated and skilled
Clinical Nurse Instructor to join our team. The ideal candidate will play a key
role in educating nursing students and clinical staff, equipping them with
essential skills to deliver high-quality patient care. Key responsibilities
include developing and implementing educational programs based on best
practices, providing clinical supervision, mentorship, and coordinating annual
competency reviews to foster professional growth and ensure excellence in
nursing practice.
This position reports to the Nurse Manager – Medical
Surgical.
Roles & Responsibilities:
Instruction and Training
- Develop
and deliver nursing education programs and clinical training sessions for
students and nursing staff.
- Utilize
various teaching methodologies to enhance learning and skill acquisition.
Clinical Supervision
- Oversee
and assess the clinical performance of nursing students and staff in
healthcare settings.
- Provide
constructive feedback and guidance to improve clinical competencies.
Curriculum Development
- Participate
in developing and revising nursing curricula to ensure alignment with best
practices and educational standards.
- Incorporate
evidence-based practices and the latest research into educational content.
Assessment and Evaluation
- Design
and implement assessment tools to evaluate learning outcomes.
- Conduct
regular evaluations to ensure instructional effectiveness and implement
improvements.
Mentorship and Support
- Mentor
nursing students and clinical staff, offering guidance and support
throughout their training.
- Foster
a positive learning environment that promotes professional growth.
- Participate
in orientation and training of new nursing staff and students.
Collaboration and Communication
- Collaborate
with nursing leadership, nursing staff, faculty and healthcare
professionals to enhance the quality of education and clinical practice.
- Maintain
clear communication with students, faculty, and healthcare teams regarding
educational progress and expectations.
Continuing Education
- Stay
updated on advancements in nursing practice and education through ongoing
professional development.
- Encourage
lifelong learning among students and clinical staff.
Quality Improvement
- Participate
in quality improvement initiatives related to nursing education and
clinical training.
- Contribute
to accreditation processes and ensure compliance with educational
standards.
Key Performance Areas
- Clinical
Outcomes
- Patient
Care Quality
- Patient
and Family Satisfaction
- Staff
Performance and Development
- Operational
Efficiency
- Regulatory
and Safety Compliance
- Resource
Management
Qualifications, Regulatory & Legal Requirements
- Must
be a Registered Nurse with at minimum a Bachelor’s degree in Nursing
(BScN)
- Higher
Diploma in a related specialization e.g. Paediatrics, Paediatric Critical
Care is an added advantage.
- Certification
in nursing education or a related field is also an added advantage.
- Must
hold valid licensure from the Nursing Council of Kenya.
- Minimum
of 7 years of clinical nursing experience.
Cardiac Sonographer at M.P Shah Hospital
CARDIAC SONOGRAPHER
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a position of a Cardiac Sonographer.
Reporting to the Cardiologist, the Cardiac
Sonographer will assist the Cardiologist/ clinicians in diagnosis and
treatment of a range of clinical conditions with the aim of alleviating
patients heart problems by utilizing and operating specialized
echocardiographic equipment and software in order to produce high quality
diagnostic images.
Duties & Responsibilities:
- Generate
high quality diagnostic images by accurately positioning transducer,
monitoring display, listening to signals, adjusting beam strength and
focus, detecting artifacts that mimic abnormalities, and recording images.
- Perform
ECG, 2D echocardiograms, advanced Echocardiograms, Stress Echocardiogram
- Assist
in dobutamine Stress Echocardiogram and contrast Echocardiography for both
in and outpatients
- Write
Echocardiogram reports, to be countersigned by the cardiologist
- Assist
Cardiologists in performing Trans-Esophageal Echo (TEE)
- Promote
patient care and comfort by adequately preparing patient for
echocardiogram through proper explanation of exam procedures, answering
questions and providing ambulatory assistance.
- Facilitate
clinical decision making by producing measurements of heart wall, chamber
size and blood flow direction and velocity and comparing measurements to
establisher norms.
- Ensure
exam accuracy by reviewing patient’s medical record to obtain necessary
clinical information including patient history, lab results. And physician
orders and obtaining necessary clinical information from patients and
compares requisitions to physicians’ orders.
- Facilitate
patient safety by adhering to infection-control policy and protocols and
administering first aid and aiding the emergency team.
- Achieve
quality assurance and control by completing preventive maintenance
requirement through proper calibration; following manufacturers
information; troubleshooting malfunctions; calling for repairs and
maintain equipment inventories.
- Aid in
reducing turnaround times by prioritizing, coordinating and scheduling
patients coming for echocardiographic procedures and ensuring timely
issuance of patient reports.
- Collaborate
with Biomedical Engineers to ensure prompt maintenance of Equipment
- Maintain
accurate records of tests carried out by ensuring correct data entry on
computer, report forms as well as batch registers.
- Maintain
effective communication with the other members of the Multidisciplinary
team for effective patient care
- Participate
in Unit based Continuing education and implementation of quality control
programs in the department.
- Assist
the manager in data collection and monitoring of identifies unit-based
quality and performance indicators.
- Participate
in departmental events such as public screening for heart disease, medical
camps, heart day activities and conferences.
Minimum Requirements
Education
- Degree
in Radiography/ Diploma in Radiography and Higher diploma or certificate
in echocardiography from a reputable university or college
- Registration
with the relevant professional body.
- Valid
certificate in Basic Life Support (BLS)
- Valid
certificate in ACLS
Key Performance Indicators
- Patient
turnaround times
- Patient
safety
- High
quality diagnostic images
Competencies and Attributes
- Excellent
communication and patient management skills
- Critical
thinker and problem solver
- Good
understanding of computers and image processing skills
- Thorough
understanding of the principles of echocardiography
Apply before 10th June 2026.
SPECIALISED & GENERAL NURSES AT M.P SHAH HOSPITAL
M.P Shah Hospital is a leading healthcare provider committed
to delivering high-quality patient care. We are seeking compassionate,
experienced and skilled Clinical Nurses to join our dynamic team, on locum or
contract terms.
Reporting to Nurse Manager, the overall purpose of the role
is to provide quality nursing care to patients within the hospital.
Duties & Responsibilities:
1. Patient Assessment and Care
Planning
Conduct comprehensive and ongoing assessments of patients.
Develop, implement, and evaluate individualized care plans based on assessment
findings and patient goals.
2. Direct Patient Care
Provide direct nursing care to the patients, from general
care to specialized care depending on assigned workplace.
Monitor and document patients’ vital signs, symptoms, and responses to
treatment.
Assist with activities of daily living (ADLs) such as bathing, dressing, and
feeding
Ensure continuity of care by appropriate handover from one shift to the next.
3. Clinical Skills and Procedures
Perform advanced clinical procedures such as intravenous
therapy, catheterization, central line care, among others, as per patient
needs.
Operate and troubleshoot medical equipment.
4. Patient Education and Support
Educate patients and their families about health conditions,
treatments, and post-discharge care.
Provide emotional support and counseling to patients and families.
5. Collaboration and Communication
Collaborate with interdisciplinary team members, including
physicians, therapists, and pharmacists, among others, to coordinate care.
Communicate effectively with patients, families, and the healthcare team to
ensure continuity and quality of care.
6. Documentation and Record-Keeping
Maintain accurate and timely documentation of patient care,
interventions, and outcomes.
Ensure compliance with legal, regulatory, and institutional standards for
record-keeping.
7. Safety and Quality Improvement
Adhere to joint commission international accreditation
standards, infection control protocols and other safety measures to protect
patients and staff.
Participate in quality improvement initiatives to enhance patient care and
outcomes.
8. Professional Development
Engage in continuous professional development through
education, certification, and participation in professional organizations.
Stay current with evidence-based practices and advancements in nursing and
healthcare.
Must undergo annual competency-based evaluation.
9. Leadership and Mentorship
Serve as a role model and mentor for junior nurses and
nursing students.
Take on leadership roles in clinical practice, such as shift leader or team
leader, as assigned.
10. Ethical and Legal Responsibilities
Uphold ethical standards and patient confidentiality.
Advocate for patients’ rights and wellbeing at all times.
11. Emergency Response
Respond promptly and effectively to medical emergencies and
critical situations.
Participate in code teams and emergency response drills.
Qualifications & Requirements
1. Education: Diploma or Degree in
Nursing – (KRN/KRCHN/KRNM/KRNMPH or BScN).
2. A Higher Diploma or
specialization relevant to the nursing unit is desirable and is an added
advantage.
3. Licensure: Current
Registered Nurse (RN with a valid licensure from the Nursing Council of
Kenya.
4. Certifications: BLS (Basic Life
Support) certification required; ACLS (Advanced Cardiovascular Life Support)
certification preferred
5. Skills: Strong clinical skills,
excellent communication and interpersonal skills, ability to work in a
fast-paced environment, and proficiency in electronic health records (EHR)
systems.
Interested and qualified candidates in the above positions
are encouraged to forward their applications to the hospital recruitment portal
through the link below: https://recruitment.mpshahhosp.org/ on
or before 31st May 2026.
Kindly ensure a complete application by capturing your
educational background & work experience on your profile. The applications
will remain open and shall be considered on a rolling basis until the positions
are filled. We encourage early submission of applications.
Medical-Surgical Nurse Manager
M.P Shah Hospital is seeking a dedicated and evidence-driven
professional to fill the role of Medical-Surgical Nurse Manager within the
Nursing Division. The ideal candidate will be responsible for overseeing the
daily operations of the assigned medical-surgical unit, ensuring the delivery
of high-quality patient care, managing nursing staff, and fostering a positive
work environment. This position also involves coordinating patient care, budget
management, ensuring compliance with healthcare regulations, and supporting
professional development for the team.
This position reports to the Deputy Chief Nursing Officer.
Roles & Responsibilities:
1. Leadership and Management:
Supervise, mentor, coach, and evaluate the performance of
nursing staff.
Ensure appropriate staffing levels and effective scheduling to provide optimal
patient care
Identify, and develop competence development and training plans for staff.
Conduct, regular team meetings and provide ongoing education and professional
development opportunities.
Develop and implement policies and procedures in alignment with best practices
and organizational goals.
2. Patient Care:
Ensure high-quality, patient-centered care is delivered
consistently.
Address patient complaints and concerns promptly and effectively.
Oversee patient admissions, discharges, and transfers to ensure smooth and
efficient processes.
3. Operational Management:
Manage the day-to-day operations of the nursing unit or
department.
Monitor and manage departmental budgets, including staffing, supplies, and
equipment.
Ensure compliance with healthcare regulations, accreditation standards, and
organizational policies.
4. Quality Improvement:
· Implement quality
improvement initiatives to enhance patient care and outcomes.
· Collect and analyze data to
identify areas for improvement.
5. Collaboration
· Collaborate with other
healthcare professionals and departments to ensure comprehensive care for
patients.
· Serve as a liaison between
nursing staff and other hospital departments.
· Participate in hospital
committees and task forces as needed.
· Take up hospital
administrative shifts and coverage.
Key Performance Areas
1. Clinical Outcomes
2. Patient Care Quality
3. Patient and Family Experience
4. Staff Performance and Development
5. Operational Efficiency
6. Regulatory and Safety Compliance
7. Resource Management
Qualifications, Regulatory & Legal Requirements
1. Must be a qualified Registered
Nurse (KRN/RM/KRCHN/KRNM/KRNMPH/BSCN).
2. Must have a higher diploma in a
nursing field or a Bachelor of Science in Nursing or a relevant basic degree
from a recognized institution.
3. Certification courses on
management or leadership are an added advantage.
4. Must have a valid licensure from
the Nursing Council of Kenya.
5. Minimum twelve (12) years of
nursing experience with three years in a leadership or managerial role.
6. Must have a Basic Life Support
(BLS) Certification
7. Previous leadership or management
experience in a healthcare setting.
Interested and qualified candidates in the above positions
are encouraged to forward their applications to the hospital recruitment portal
through the link below: https://recruitment.mpshahhosp.org/ on
or before 31st May 2026.
Kindly ensure complete application by capturing your
education background & work experience on your profile. The applications
will remain open and shall be considered on a rolling basis until the position
is filled. We encourage early submission of applications.
MORTICIAN AT M.P SHAH HOSPITAL
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a position of a Mortician.
Reporting to the Laboratory Manager, the Mortician will
provide funeral services at the hospital by preparing, embalming and casketing
deceased people for funerals.
Duties & Responsibilities:
· Organise transport, prepare,
dress, embalm, dress and casket deceased people for funerals
· Receive prompt notification
of deaths and respond immediately. This is done by dispatching pickups to
homes, hospitals or other locations where death occurred and pick the body
· Documentation and legal
requirements-Obtain relevant information from the families, hospitals and other
medical facilities to complete all necessary legal documents like burial
permits and death certificates for each body
· Embalm the deceased and
ensure that the body stays in good condition through its stay in the mortuary.
Apply the necessary cosmetics and casketing in preparation for viewing or
funeral proper burial
· Assist with forensic and
paediatric autopsies, collection of evidence, collection and delivery of
laboratory specimens when required. Complete restoration of remains for release
to receiving facility.
· Prepare grave yards for the
deceased in the cemeteries or prepare bodies for cremation, and prepare bodies
for out-of-state cemeteries.
· Carry out general
maintenance of equipment and other machinery for the provision of quality
funeral services delivery in the funeral home of the hospital
· Maintain accurate records of
tests carried out by ensuring correct data entry on computer, report forms as
well as batch registers.
· Maintain effective
communication with the other members of the Multidisciplinary team for
effective patient care
· Participate in Unit based
Continuing education and implementation of quality control programs in the
department.
· Assist the manager in data
collection and monitoring of identifies unit-based quality and performance
indicators.
· Participate in departmental
events such as public screening for heart disease, medical camps, heart day
activities and conferences.
Minimum Requirements
Education
· Certificate in Mortician
Course
· Kenya Certificate of
Secondary Education
· 3 years’ work experience in
a funeral establishment
· Be a member of a registered
funeral professional association
Key performance Indicators
· Satisfaction score
· Turnaround time
Competencies and attributes
· Attention to detail and
listening skills
· Knowledge of medical record
formats.
· Cosmetic experience
· Ability to empathise with
family
Working Environment: The job is office based
with disagreeable conditions.
Job Hazards: The jobholder is exposed to
potential contamination from infectious specimens and fumes toxic reagents.
Interested and qualified candidates in the above positions
are encouraged to forward their applications to the hospital recruitment portal
through the link: https://recruitment.mpshahhosp.org/ on
or before 15th May 2026.
Kindly ensure complete application by capturing your
education background & work experience on your profile. We encourage early
submission of applications.
‘M.P. Shah is an equal opportunity employer.’
CLAIMS PROCESSING OFFICER AT M.P SHAH HOSPITAL
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a position of a Claims Processing Officer.
Reporting to the Credit Control Manager, the
position holder shall drive effciency and professionalism in the hospital’s
invoices dispatching operation driving client value to ensure client
satisfaction, improving operations and maintaining productive client engagement
all within the hospital’s policies, contributing to the overall financial
sustainability of the hospital’s operations.
Duties & Responsibilities:
· Strengthen
transparency and accountability in the claims processing process by managing
all in-patient and out-patient invoices in a professional manner that offers an
accurate reflection of all invoiced services. Ensure Minimal Rejection Rate by
ensuring all complete set of documents are delivered whether online or
physically as per client policies. Ensure all rejections are worked on within 5
working days from date of receipt.
· Maintain the validity
and accuracy of the hospital’s records by following up as is necessary for any
incomplete documents received at the dispatch department and reviewing them to
highlight any discrepancies captured on all documentations received. Maintain
all documents sent to clients as per Hospital policies
· Facilitate productive
engagement with corporate clients by ensuring all claims are delivered
accordingly, promptly as per corporate policies and all queries are resolved to
promote client satisfaction.
· Maintain client
confidence and foster a culture of accountability by assisting in the retrieval
of proof of deliveries when needed and working with the utmost degree of
integrity and confidentiality within the set compliance framework.
· Reporting: Ensure that
all necessary reports are prepared and sent to the relevant parties on time as
per agreed timelines.
· Developing self and
others. Drive continuous development of self and colleagues in the organization
by enrolling in career and personal development courses/ programme, actively
sharing lessons and insights with the rest of the team from personal
experiences, and engaging with the line manager regularly for feedback on
performance.
Minimum Requirements
Education
· Diploma or Higher Diploma in
business-related field
· Years’ experience in a
Finance and /or accounting position.
· Accounting Knowledge has an
added advantage
Key performance Indicators
· Dispatch TAT for invoices.
Inpatient – 24 hours and outpatient – 48 hours.
· Ensure the rejections rate
should be below 1%
· Ensure 100% compliance with
Invoices Vetting SOPs
· Ensure all invoices are
received within 24 hours
Competence and Attributes
· Passion for results
· Proficiency Microsoft Office
· Attention to detail
· Excellent written and verbal
Communication skills
· Problem solving
· Analytical skills
· Team Player
Interested and qualified candidates in the above positions
are encouraged to forward their applications to the hospital recruitment portal
through the link: https://recruitment.mpshahhosp.org/
on or before 14th May 2026.
Kindly ensure complete application by capturing your
education background & work experience on your profile. We encourage early
submission of applications.
‘M.P. Shah is an equal opportunity employer.’
Biomedical Engineer – Critical Care Systems at M.P. Shah Hospital
Biomedical Engineer – Critical Care Systems
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a position
of Biomedical Engineer – Critical Care Systems.
Reporting to the Biomedical Engineering Manager, the
Biomedical Engineer- Critical Care
Systems will be responsible for installation, maintenance, calibration and
management of medical
equipment used in high-acuity areas including ICU, HDU, Renal Unit, Operating
Theatre, and
among others.
The roles ensure optimal functionality, safety, and
compliance of all critical care
devices to support high quality patient care.
Duties & Responsibilities:
- Perform
preventive and corrective maintenance of critical care equipment, ensuring
maximum uptime and reliability of life-support systems.
- Support
the installation, testing, and commissioning of new medical equipment,
ensuring proper acceptance testing and documentation prior to clinical
use, while coordinating with vendors during equipment setup and upgrades.
- Conduct
routine calibration and performance verification of medical devices,
ensuring compliance with regulatory requirements, hospital policies, and
international safety standards (e.g., ISO, IEC), while maintaining
accurate equipment records, service logs, and calibration certificates.
- Provide
technical support to clinicians during equipment use, train healthcare
staff on the safe and proper operation of medical devices, and participate
in clinical risk management related to equipment use.
- Maintain
up-to-date asset registers and service schedules, monitor equipment
lifecycle to recommend replacements or upgrades, and support procurement
processes through technical evaluations and specification development.
- Ensure
adherence to patient safety and infection prevention standards,
participate in investigations of medical equipment-related incidents, and
support accreditation and audit processes
Minimum Requirements
Education
- Diploma
in Biomedical Engineering.
Experience
- Minimum
of 5 years’ experience in a hospital setting.
- Hands-on
experience with critical care and life-support equipment (ICU, HDU,
Theatre, Renal).
Technical Skills
Strong knowledge of:
- Medical
device troubleshooting and repair
- Preventive
maintenance systems
- Calibration
and quality assurance processes
- Computer
Literacy
Soft Skills
- Strong
problem-solving and analytical skills
- Excellent
communication and interpersonal skills
- Ability
to work under pressure in critical environments
- High
level of integrity and attention to detail
Preferred Qualifications
- Registration
with relevant professional bodies (e.g., AMEK or equivalent)
- Training/certification
from OEMs for critical care equipment
- Experience
in private or tertiary-level hospitals
Sonographer at M.P. Shah Hospital
SONOGRAPHER
- Location:
Nairobi, Kenya
- Reports
to: Radiology Manager
- Application
Deadline: 20th March 2026
Job Purpose
Daily job updates
The overall purpose of this job is to carry out ultrasound
scanning and x-ray image acquisition for diagnostic purposes in line with
established protocols.
Key Responsibilities
- Obtain
high quality diagnostic sonographic images and provide reports to the
radiologist for validation as per departmental protocols.
- General
X-ray image acquisition and provision of films with optimal diagnostic
quality to the Radiologist for interpretation.
- Accurate
patient identification, preparation, and positioning prior to imaging.
- Recognize
abnormal findings and promptly escalate urgent cases to the radiologist.
- Maintain
patient safety, infection control, and professional communication
throughout examinations.
- Accurately
document examinations done and ensure all patient data is in the PACS
system.
- Ensure
proper care, basic troubleshooting, and quality checks of ultrasound
equipment.
- Participate
in departmental quality assurance, audit, and continuous improvement
activities.
- Provide
patient education and reassurance during procedures.
- Comply
with radiology department policies, ethical standards, and regulatory
requirements.
Qualifications
- Higher
Diploma in Ultrasound or Degree in Radiography from a recognized
institution.
- Diploma
in Medical Imaging Sciences. Minimum of 3 (years) experience in Sonography
and general radiography preferably in a hospital environment.
- Valid
KNRA license and SORK Certification.
Critical Competencies:
- Proficient
in performing and optimizing diagnostic ultrasound and general x-ray
examinations.
- Strong
understanding of radiation safety.
- Ability
to recognize abnormal or urgent findings and escalate appropriately.
- Professional
interaction, patient reassurance, and clear instructions during exams.
- Competence
in basic troubleshooting and proper use of ultrasound and x-ray systems.
- Adherence
to patient confidentiality and safety.
Apply before 20th March 2026.
Pharmaceutical Technologist at M.P. Shah Hospital
M.P. Shah Hospital is looking to recruit a professional and
evidence-driven person for a position in the Pharmacy Department as a
Pharmaceutical Technologist.
Reporting to the Pharmacist, the overall purpose of this job
is to manage inventory, dispense & service prescriptions accurately, and
manage sales revenue effectively.
Duties & Responsibilities:
- Review
and dispense prescriptions as per the treatment sheet of medications by
compounding, packaging, and labelling pharmaceuticals to patients.
- Maintains
pharmacy inventory by checking pharmaceutical stock to determine inventory
level; anticipating needed medications and supplies; placing and
expediting orders; verifying receipt; removing outdated drugs &
preparing ageing reports.
- Organize
medications for dispensing by reading medication orders and prescriptions;
preparing labels; calculating quantities; assembling intravenous solutions
and other pharmaceutical therapies.
- Prepare
reports by collecting and summarizing information and sending them on time
as required in the standard operating procedure.
- Generates
and captures revenue by calculating, recording, and issuing charges, as
well as issuing cash sale receipts.
- Check
the expiry dates of medicines, making sure that the short expiry drugs are
tagged and returned to the store in compliance with the set regulations.
Key Performance Indicators
- Overall
pharmacy turnaround time.
- Discharge
turnaround time.
- Patient
satisfaction score.
- Number
of incident reports by pharmacy.
- Audit
score on pharmacy charging and billing.
- Audit
score on medication quality (storage, labelling, etc.).
- Availability
of pharmaceutical stocks.
- Expiry
value of pharmaceutical stocks.
Qualifications, Regulatory & Legal Requirements
- Diploma
in Pharmacy or Pharmaceutical technologist from a recognized institution.
- Must
have a valid membership, hold a valid practicing license, and be
registered with the Pharmacy and Poisons Board of Kenya.
- Minimum
of 3 years of working experience.
Interested and qualified candidates in the above positions
are encouraged to forward their applications to the hospital recruitment portal
through the link: https://recruitment.mpshahhosp.org on or before 28th February
2026.
Care Manager at M.P. Shah Hospital
CARE MANAGER
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a position as Care Manager.
Reporting to the Head of Marketing, Brand, and
Communications will facilitate transition of care planning with an
interdisciplinary healthcare team to achieve quality outcomes, reduce costs and
ensure patient safety.
Actively support Care Management plans and processes to
measure, assess and improve quality, resource management, patient outcomes and
Care Management metrics
Duties & Responsibilities:
- Implement
strategies in collaboration with the healthcare team to reduce length of
stay (LOS) and resource utilization, never compromising quality or
outcomes.
- Ensure
patients are in the appropriate level of care according to evidenced
based, physician approved criteria and standards and prescribed plan of
care.
- Ensure
pre-authorizations for services are obtained in a timely manner.
- Facilitate
the discharge planning process to ensure patient throughput by
collaborating with the healthcare team.
- Report
to Care Management leadership, the identification avoidable days and other
Care Management measures including, but not limited, readmissions, saved
days, core measure monitoring, interventions, and delays, to ensure data
is accurately collected.
- Prioritize
patient’s need for Care Management services based on: target/high volume
Diagnosis-Related
- Group,
high cost, outlier, LOS, frequent inpatient admissions, unplanned
readmission or significant variance.
- Identify
risk factors for potential crisis intervention needs related to clinical
diagnosis, prognosis and/or patient/family dynamics.
- Identify
and report ethical situations to manager/medical director for resolution.
- Ensure
the multidisciplinary discharge plan is consistent with the patient’s
clinical course, continuing care needs and covered services. Evaluate on
an ongoing basis the patient’s status and progress toward reaching goals
set forth in the plan of care.
- Collaborates
with patients, families and other members of the healthcare team to
facilitate care coordination.
- Handle
all patient care concerns in a prompt and courteous manner; assess and
direct to appropriate person to deal with concerns as needed.
- Act as
the liaison for insurance companies and other corporate clients and
performing care management functions to ensure accurate and timely
dissemination of information to insurances companies
Qualifications &Legal Requirements
- Degree/
Diploma in Nursing or Clinical Medicine.
- Previous
experience in an Insurance company / Extensive understanding of the
concepts of health insurance.
- Good
interpersonal, communication and negotiation skills.
- Knowledge
of computers and MS office operating programs.
- Proven
ability to build strong client relationships and maintain excellent
customer focus.
Key Performance Indicators
- Ensure
pre-authorizations for services are obtained within 12hrs.
- Identify
risk factors for potential crisis intervention needs related to clinical
diagnosis, prognosis and/or patient/family dynamics and report them
immediately they are identified.
- Vetting
and confirming validity of all medical reports & diagnostics
prescribed in the hospital on a daily basis.
- Share
a weekly activity report on care trends and recommendations (Reporting
Errors, Medication Errors and Billing Errors etc.)
- Conduct
training on preauthorization’s to Doctors, Nurses and Ward coordinators.
At least once a month.
- Ensure
all corporates get their list of admitted patients and necessary bills via
email by 9am every morning.
- Ensure
all hospital specialists are on all major insurance panels.
Paediatric Critical Care Nurse at M.P. Shah Hospital
M.P. Shah Hospital is a leading healthcare provider
committed to delivering high-quality, compassionate, and specialized patient
care. Our Paediatric and Neonatal Intensive Care Units (PICU/NICU) provide
advanced, family-centered care to critically ill newborns and children
requiring intensive monitoring and life-support interventions.
We are seeking a dedicated, skilled, and passionate
PICU/NICU Nurse to join our dynamic critical care team. Reporting to the Nurse
Managers, the overall purpose of the role is to provide specialized nursing
care to neonates and paediatric patients requiring intensive and
high-dependency care.
Duties & Responsibilities
- Patient
Assessment and Care Planning
- Conduct
comprehensive assessments of neonates and children, including
respiratory, cardiovascular, neurological, and nutritional
evaluations.
- Develop,
implement, and continuously review individualized care plans based on
patient condition and clinical progress.
- Direct
Patient Care
- Provide
specialized nursing care, including medication administration,
ventilation support, suctioning, and emergency interventions.
- Monitor
and document vital signs, ventilator parameters, pain scores, and changes
in patient condition.
- Assist
with neonatal and Paediatric ADLs while ensuring a calm, family-centered
environment.
- Ensure
continuity of care through accurate and thorough handovers at shift
changes.
- Clinical
Skills and Procedures
- Perform
advanced critical care procedures including IV therapy, arterial line
management, central line care, and blood transfusion.
- Operate
and troubleshoot specialized PICU/NICU equipment such as ventilators,
CPAP machines, incubators, infusion pumps, and monitors.
- Patient
& Family Education and Support
- Provide
clear, compassionate education to parents and caregivers on conditions,
treatment plans, and home-care needs.
- Offer
emotional support and counseling to families facing high-stress and
critical situations.
- Collaboration
and Communication
- Work
closely with Paediatricians, neonatologists, respiratory therapists,
pharmacists, and multidisciplinary team members to coordinate care.
- Communicate
effectively with families and the healthcare team to ensure patient
safety and high-quality outcomes.
- Documentation
and Record-Keeping
- Maintain
accurate, comprehensive, and timely electronic documentation of care
delivered and patient progress.
- Ensure
compliance with legal, regulatory, and hospital documentation standards.
- Safety
and Quality Improvement
- Strictly
adhere to infection prevention and control protocols, including
sterilization and safe handling of neonates.
- Participate
in continuous quality improvement initiatives aimed at enhancing clinical
outcomes.
- Professional
Development
- Engage
in continuous learning, relevant training, and professional certification
related to PICU/NICU practice.
- Remain
updated on evidence-based critical care practices, neonatal resuscitation
guidelines, and emerging technologies.
- Participate
in annual competency-based evaluations.
- Leadership
and Mentorship
- Serve
as a role model and mentor to junior nurses and student nurses.
- Take
up leadership roles such as shift leader or team coordinator when
assigned.
- Ethical
and Legal Responsibilities
- Uphold
high ethical standards, maintain patient confidentiality, and promote
family-centered care.
- Advocate
for patients’ rights and ensure informed consent procedures are followed.
- Emergency
Response
- Respond
rapidly and effectively to emergencies such as cardiac arrest,
respiratory distress, neonatal seizures, and other critical events.
- Participate
actively in code teams, emergency drills, and stabilization of critically
ill patients.
Qualifications & Requirements
- Education:
Diploma or Degree in Nursing – KRN, KRCHN, KRNM, KRNMPH, or BScN. - Specialization:
Higher Diploma in Critical Care, Neonatal Nursing, Paediatric Nursing, or related specialty is an added advantage. - Licensure:
Current Registered Nurse (RN) license from the Nursing Council of Kenya. - Certifications:
- BLS
(Basic Life Support) – Mandatory
- ACLS/PALS/EPALS
(Advanced Life Support for Paediatrics) – Highly preferred
- Skills
& Competencies:
- Strong
clinical and critical-thinking skills
- Excellent
communication, teamwork, and interpersonal abilities
- Ability
to work in a high-pressure, fast-paced critical care environment
Head Engineer at M.P. Shah Hospital
Head Engineer at M.P. Shah Hospital
- Location: Kenya
- Job
Type: Full Time
- Salary: Ksh
Confidential
- Application
Deadline: 22nd October 2025
- Published
On: 8th October 2025
- Vacancy: 1
Position
M.P. Shah Hospital is seeking to recruit a professional and
evidence-driven individual to join the Operations Division as the Head
Engineer.
Reporting to the Chief Operations Officer, the overall
purpose of this role is to manage healthcare technologies to facilitate safe,
effective, timely, patient-centered, efficient, and equitable delivery of care.
Key Responsibilities
- Provide
technical support for clinical equipment, including scheduled and
unscheduled maintenance, inventory management, and on-call support.
- Serve
as the hospital’s expert on medical device management, offering guidance
on regulation, risk, procurement, modification, and servicing.
- Lead
quality assurance and continuous improvement initiatives related to
equipment use, maintenance, and repair.
- Develop
and review safety and emergency plans for critical equipment; manage
recalls and safety alerts.
- Establish
preventive maintenance schedules, procedures, and training programs for
technical staff.
- Coordinate
special projects such as equipment procurement, installation, upgrades,
and disposals.
- Develop
and deliver safety and equipment training programs for clinical teams;
evaluate devices for purchase.
- Manage
departmental budgets, contracts, and procurement, including medical
equipment replacement planning.
- Identify
and address training needs for technicians and engineers to enhance
departmental technical capacity.
Qualifications
- Bachelor’s
degree in Mechanical, Electrical, Civil, or Biomedical Engineering from a
recognized institution. A Master’s degree will be an added advantage.
- Registered
Engineer with the Engineers Board of Kenya (EBK).
- Minimum
of 8 years of working experience, with at least 3 years at senior
management level in the healthcare sector.
- Proven
experience in project management, plant maintenance, and facility
engineering.
- Strong
understanding of hospital systems, including medical gases, HVAC, water
supply, power distribution, and waste management.
How to Apply
Qualified and interested candidates are encouraged to apply through the M.P.
Shah Hospital career portal before 22nd October 2025.
Plumber at M.P. Shah Hospital
JOB ADVERT – PLUMBER
M.P Shah Hospital is looking to recruit a professional, and
evidence driven person for a vacancy in the Engineering Department as a
Plumber.
Reporting to the Maintenance Supervisor, the overall purpose
of this role is to ensure the continuous flow of water and drainage by
maintaining, installing and repairing pipes, valves, fittings and drainage
systems.
Duties & Responsibilities:
- Plumbing
Inspection – Conduct daily inspection of fixtures, pipes, valves and
drainage systems
- Maintenance
– Conduct scheduled maintenance of plumbing works, water system and
equipment as to enhance the efficiency and safety.
- Monitoring-
Inspect and document water meter readings every morning
- Reporting-Detect
and document plumbing malfunction. Inform the maintenance supervisor of
plumbing malfunction and report the materials required to fix the
malfunction.
- Procurement-
Estimate the costs of plumbing materials and advice on the selection and
procurement of the material required for plumbing.
- Repair
and installation- Repair and install plumbing system such as sinks, taps
valves and pipes.
- Inventory
Maintenance – store and maintain an inventory of plumbing tools such as
wrench, saw, plunger, nipple and reducer.
- Participate
in kaizen implementation – Constantly look for ways to improve
plumbing.
Minimum Qualifications, Regulatory & Legal
Requirements
- Trade
certificate/Diploma in plumbing
- At
least 3-5 years’ experience working as a plumber
- Excellent
communication skills
HVAC Technician at M.P. Shah Hospital
M.P Shah Hospital is looking to recruit a professional, and
evidence driven person for a vacancy in the Engineering Department as a HVAC
Technician.
Reporting to the Maintenance Supervisor, the overall purpose
of this role is to ensure optimum utilization and safety of all HVAC/R systems
in the hospital.
Duties & Responsibilities:
- HVAC
Maintenance- Implementation of planned preventive maintenance of all the
HVAC/R system as per schedule.
- Repairing
HVAC- diagnose and repair HVAC/R systems in accordance with manufacturing
procedures and manuals. Update records of breakdown and preventative
maintenance.
- Daily
inspection- Make daily rounds inspiring routine HVAC systems and
chillers.
- Installation-
Receive and install new HVAC/R as per manufactures recommendation
- Training-
Train users on how to use HVAC/R systems, handling and safety. Recommend
users on ways they can lower energy use.
- Assist
in Procurement – Inform superiors of HVAC/R breakdown and inform them of
the parts / required. Liaise between HVAC/R equipment vendors and the
hospital for breakdown and preventive maintenance
- Keep
daily logs- Constantly monitor and record HVAC critical equipment
uptime.
- Continuous
improvement- Utilize Kaizen principles and JCIA to continuously improve
the efficiency and reduce running cost of HVAC.
Minimum Qualifications, Regulatory & Legal
Requirements
- Diploma
in refrigeration and air conditioning from a recognized institution
- At
least 3-5 years relevant experience
- Must
be computer literate
Client Relations Manager
M.P Shah Hospital is looking to recruit a professional and
evidence-driven person for a vacancy in the Marketing, Brand &
Communications Department, as the Client Relations Manager.
Reporting to the Head of Marketing, Brand &
Communications, the jobholder will ensure business growth and development by
leading the process of prospecting, negotiating and closing new revenue streams
for B2B and B2C accounts whilst retaining existing customers by maintaining
positive client relationships in support of the hospital’s growth
strategy.
Duties & Responsibilities:
- Business
Development – Will develop, implement, and deliver business development
targets as per the sales plan by mapping and reviewing prospects,
attending pitch meetings and reviewing engagement contracts. The jobholder
will also conduct regular need-based market research to gather relevant
data in order to analyse products, services, competition and trends.
- Client
Relationship Management – Will establish and maintain business
relationships with consultant doctors and medical fraternity, insurance
companies and corporate clients
- Communication
and reporting – This will entail effectively communicating and promoting
products, services, packages, plans, features and benefits to the existing
and prospective clients. The job holder will also compile and maintain
reports as necessary for decision meaning
- Team
Management – The successful candidate will guide, mentor, motivate and
supervise the client relations team to accomplish their tasks and meet
performance targets
Qualifications & Requirements
- A
minimum of a Bachelors’ degree in Business Administration or any other
related field.
- At
least 5 years’ working experience in a similar role, in business
development and team management. Experience in the Health Industry is
preferred.
- Should
also possess/demonstrate the below competencies:
- Good
analytical and negotiation skills.
- Customer
orientation and ability to adapt/respond to different types of
characters.
- Excellent
interpersonal and presentation skills.
- Ability
to multi-task, prioritize, and manage time effectively.
- Excellent
Public Relations and Relationship building acumen.