Internship | Job Vacancies at Express Shipping & Logistics (EA) Limited (ESL)

System Developer at Express Shipping & Logistics (EA) Limited (ESL)

We have an excellent and exciting opportunity for a System Developer, to be based in either Mombasa Kenya. We seek to give the opportunity to a candidate who ideally holds a professional qualification in system development. The Incumbent must possess at least 3 years’ experience. The gross remuneration is Kshs.80,000/- with good benefits.

The systems developer will participate in implementing full lifecycle solutions for modern application and system platforms from requirements analysis, platform selection, technical architecture design, application design and development all the way till testing, and deployment. He/She will collaborate with ICT, supporting ICT activities and digital solutions.

DUTIES & RESPONSIBILITIES

Software Development.

• Manage software development projects through scoping, requirements gathering, coding, testing, and deployment.
• Shape and implement technology/business solutions that will make the organizations competitive and differentiated.
• Planning, scheduling, and executing software development projects.
• Engaging with Users to understand their needs, providing technical support, and ensuring that software solutions meet user expectations.
• Use Agile engineering practices and various software development technologies to rapidly develop creative and efficient solutions that enhance the organization’s overall efficiency.
• Collaborate with other team members to continuously deliver new / improved product functionalities.
• Communicate with internal IT teams to resolve technical dependencies during implementation.
• Develop all front-end and backend solutions, ensuring high performance and responsiveness to user’s specification.
• Building reusable code and libraries/database for future use.
• Assist in preparing system specifications by the users highlighting technical requirements.
• Carry out analysis of the requirements and recommend solutions to address user requirements.
• Develop and maintain documentation/manuals on system configuration or setup.
• Carry out technical user training in respect to these systems so that the business can utilize them.

Maintenance & System Upgrades.

• Monitor, maintain, and enhance existing software systems to improve performance and adapt to new requirements.
• Secure systems by putting adequate controls and restricting access to programs by users in accordance to the requirements of the company.
• Attend to systems failures and resolve or coordinate the resolution of the problem.
• Adhere to change control procedures in implementing solutions.
• Ensure robust cybersecurity, data protection, and backup protocols.

Other Tasks.

• Offer basic graphic design support, implementation, templates, and training visuals.
• Assist in maintaining brand consistency in digital communications.
• Use tools like Adobe Suite and Canva etc., for light design tasks.
• Provide tech support for digital platforms used across departments.

QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• A minimum of 3 years’ experience in software development is, with proficiency in server-side technologies including Springboot and Apache.

How to Apply

All interested candidates to fill in the online application form for further considerations. Click here to view the application form.

Deadline: 9^th February 2026.

Application Form

Credit Controller at Express Shipping & Logistics (EA) Limited (ESL)

Credit Controller

ESL is seeking to recruit a highly skilled and experienced Credit Controller to join our Finance Department. This role is critical in safeguarding the company’s financial health through effective credit management, debt collection, and risk mitigation. The position is based in Nairobi with frequent travels to branch offices within Kenya.

Duties & Responsibilities

• Credit Management.
•  Evaluating new credit requests and conducting client credit checks.
• Setting up the terms of credit for new clients as per credit policy, with guidance from supervisor.
• Coordinate with major credit insurance partners to determine credit risk prior approval.
• Liaise with GCFO and EXCOM on special credit approvals.
• Negotiating payment plans.
• Managing the collection of all payments and debts.
• Preparing statements and reports for the Management Accountant and the Group CFO.
• Liaising with internal and external customers.
• Timely managing debt collection processes.
• Manage the external debtor collector appointed.
• Monitoring Credit management internal controls and credit risk procedures.
• Proactively identifying high risk customers for effective credit risk management.
• Prompt Reconciliation of accounts and sending out statements for timely payments.
• Follow-up credit issues under Legal Department.
• Identify & mitigate all company bad debts and align with group credit policies on collection and provisions.
• Coordinate with internal & external auditors and provide debtors balances confirmations every end of the financial year.
• Sound Credit Policies.
• Implement any changes in credit management policy, such as the PFI model and any exemptions.
• Sensitization of team members on areas that affect them.

Additional Tasks.

• Adherence to professional conduct.
• Ensure Compliance to relevant Statutory, QMS Standards, Financial and Tax laws.
• Liaise with the ICT to ensure automation of the credit control processes.
• Regular reporting on credit control performance and any exceptional matters.
• Support the annual budget formulation process and monitoring.
• Implementation / close of gaps noted from reviews (ISO, other audit management reports).
• Ensure the customer database is always updated in the ERP.
• Any other duty assigned by management.

Qualifications

• Master’s degree in finance or a related field.
• Bachelor’s degree in finance or accounting.
• CPA (K) or ACCA certification.
• Minimum 3–5 years post-qualification experience.
• Fluency in English, both written and spoken.

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Business Development Executive at Express Shipping & Logistics (EA) Limited (ESL)

DUTIES & RESPONSIBILITIES

• Identify and secure new business opportunities in shipping, logistics, warehousing, and 3PL.
• Retain and grow key customer accounts through structured engagement.
• Collaborate with operations and warehousing teams to deliver customer-centric solutions.
• Promote ESL’s end-to-end services and represent the brand at industry events.
• Monitor competitors, industry trends, and customers’ needs to maintain competitiveness.
• Ensure business development efforts are supported by efficient operations planning and execution.
• Prepare regular sales, financial, and performance reports.

QUALIFICATIONS:

• Bachelor’s degree in Sales, Marketing, Commerce, or Logistics.
• 3–4 years’ experience in business development within logistics/3PL operations.
• Professional certification (e.g., MSK, CILT) preferred.
• Proficiency in CRM tools and MS Office.

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Human Resource Officer at Express Shipping & Logistics (EA) Limited (ESL)

DUTIES & RESPONSIBILITIES

• H.R. Planning, Recruitment & Staffing.
• Adhere to the set manpower plan per department.
• Ensure recruitment of strategic candidates as per policy.
• Conduct reference for all new staff joining except for FLPs.
• Adhere to the set recruitment procedures as per human resource SOP.
• Ensure new employee onboarding process is done within 7 days from date of joining.
• Adhere to separation/exit procedures.
• Ensure all staff have valid contracts.
• Human Resource Automation.
• Ensure all staff data is well captured in the HRIMS.
• Ensure full utilization of HRIMS by all staff.
• Policy Sensitization.
• Quarterly policy sensitization to all staff.
• 100% implementation of approved policies.
• Learning & Development.
• Implement the training calendar.
• Conduct training needs analysis.
• Quarterly training on Product knowledge.
• Ensure timely induction of new staff by ExCom.
• Ensure biannual product communication.
• Ensure QMS Continuous sensitization.
• FLP Management.
• Ensure Timely FLP onboarding within 2 weeks of exit of the previous cohort.
• Implement internship activities (rotation, training, projects, CSR) bi-annually.
• Conduct one alumni event annually.
• Participate in career events in colleges & universities bi-annually.
• H.R. Internal Staff Experience.
• Conduct staff engagement forums, i.e. town halls, meetings.
• Conduct team activities.
• Conduct pulse surveys.
• Coordinate ExCom quarterly staff townhalls.
• Implement the quarterly staff calendar of activities.
• Annual renewal of staff professional membership association.
• Close disciplinary matters within 28 working days from date of compliant submission.
• Staff Records Management.
• Ensure all staff files are up to date, accurate and in the right format.
• Confidentiality of all employee records.
• Daily filling of all related employee documents.
• Ensure all employees have statutory information.
• Ensure all files have company requirements.
• Leave Management.
• Ensure all departments have annual leave plans.
• Ensure all leaves adhere to the leave application procedure.
• Ensure annual leave roll over per staff is 10 days.
• Ensure annual leave liability role over is Kshs.300,000/-
• Company Medical Cover Management.
• Ensure all employees are timely added to the company medical cover.
• Timely correspondences to medical cover providers for any medical matter that may arise.
• Timely renewal of medical cover.
• Biannual feedback on medical-cover performance.
• Performance Management.
• Conduct timely biannual performance evaluation.
• Ensure the use of approved dashboards (objectives) for performance evaluations.
• Ensure timely probation evaluations.
• Ensure timely contract renewal evaluations.
• Payroll & Benefits Administration.
• Ensure timely staff join pension as per policy.
• Coordinate staff pension and medical with service providers.
• Correct and accurate remuneration data in the payroll system.
• Timely remuneration processing and banking.
• Correct and accurate statutory deductions.
• Ensure statutory data is in the payroll system.
• Ensure correct monthly payments of statutory.
• H.R. QMS Management.
• Annual HR SOP review.
• Annual HR forms review.
• Biannual risk review.
• Biannual stakeholder matrix review and engagement.
• Biannual supplier evaluation.

KEY PERFORMANCE INDICATORS:

• 100% staffing as per manpower plan.
• 100% implementation of HRIMS.
• Quarterly policy sensitization & implementation.
• 100% implementation of training calendar.
• Biannual FLP cycle.
• Zero staff complaints on customer service.
• Up-to-date staff records.
• 100% implementation of leave plan.
• 100% functional medical cover.
• 100% functional performance management.
• Timely payroll administration.
• 100% compliance to QMS & company requirements.

QUALIFICATIONS:

• Bachelor’s degree in social science, HRM, HRD.
• Higher Diploma in Human Resources Management.
• 5 years of progressive experience in a similar position in a busy work environment.
• Member of IHRM.
• Knowledge of Kenya labor laws.

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Forwarding Operations Manager at Express Shipping & Logistics (EA) Limited (ESL)

The Forwarding Operations Manager is responsible for managing all clearing & forwarding operations, including but not limited to customs clearance, cargo transportation handling, ensuring compliance with regulations & laws related to international and domestic trade, monitoring & managing the performance of staff, oversee all freight forwarding operations. The role is based in Mombasa, Kenya.

DUTIES & RESPONSIBILITIES

Operations Manager.

• Ensure adherence to Operations SOP and quality standards.
• Ensure SOPs are up to date with changes in operations
• Proper supervision of appointed C&F agents (border points and others).
• Promptly attend to operations queries that the team is unable to resolve.
• Promptly attend to issues with customs, KPA, or any other body involved in the X&F matters.
• Effectively supervise the operations of all offices and report accurately on operations.
• Benchmark C&F operations for better efficiency.
• Innovate ways to make C&F operations more efficient and effective.

Customer Management.

• Ensure all clients are promptly updated on their shipments through DSR
• Attend to customer queries and concerns.
• Advising clients on imports, export and other formalities.
• Regularly meet operational stakeholders and clients for feedback and addressing any issues.

Sales & Marketing.

• Liaise with commercial team to achieve set annual budgets.
• Identify potential market opportunities to gain new customers.
• Liaise with the commercial team on operational costs when quotes are being sent to clients.

Financial Management.

• Coordinating and negotiating with shipping lines on the revolving funds.
• Coordinate and negotiate with CFS for best rates.
• Seeking waivers on charges.
• Liaise with KPA for better rates and services.
• Ensure operations do not incur any demurrage on all shipments.
• Ensure operations are not delayed due to late payments of duty.
• Zero penalties on shipments (declarations or duty).
• Participate in budget preparation and implementation.

Risk Management.

• Risk assessment and management if shipments and cargo being handled.
• C&F operational risk assessment and management.
• Review operations risk matrix biannually.

Staff Management.

• Conduct employee evaluations as scheduled, both probation and annual.
• Capacity building for all the staff in operations.
• Staff support, advice and training on operational issues.
• Ensure staff safety at work.
• Encourage operations staff to be creative and innovative.
• Reporting & Communication.
• Prompt and accurate submission of weekly reports and monthly operations report.

Management.

• Attend the monthly management meeting.
• Implement agreed upon projects in the meeting.
• Advise management on improvements and growth strategies.
• Strive to achieve the corporate strategic plan for the organization.

Stakeholder Management.

• Attend stakeholder meetings and report on same.
• Address company problems/issues with stakeholder.

KEY PERFORMANCE INDICATORS:

• 100% correct declaration
• 100% adherence to forwarding SOP
• Minimum 10 client visit per quarter and report on the same.
• Minimum 3 shipping line visits per quarter and report on the same
• Timely renewal of customs license.
• Zero penalties.
• Proper management of shipping line account.

QUALIFICATIONS:

• Minimum bachelor in transport and logistics.
• Diploma in C&F & EACFFPC a must.
• Be fully conversant with KRA, KPA, CFS, KEBS, KEPHIS and all other relevant stakeholders’ systems, procedures and rules.
• Be fully conversant with bonds management
• Minimum 5 years’ progressive experience in a busy C&F firm and management role.

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Accounts Officer at Express Shipping & Logistics (EA) Limited

Accounts Officer

We have an excellent and exciting opportunity for an Accounts Officer. We seek to give the opportunity to a candidate who ideally holds professional qualification and experience in accounts. The position is based in Mombasa.

The overall responsibility for this role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices. The role oversees the day-to-day management of all payment cycle activities in a timely and efficient manner.

 

DUTIES & RESPONSIBILITIES

1. Payments & Supplier Management:

• Timely & accurate posting & payment of supplier invoices.
• Supplier account allocations & reconciliations.
• General ledger accounts reconciliation.
• Intercompany balances reconciliations and confirmations.
• Maintain proper up-to-date records and filing system.

 

2. Invoicing & Customer Management:

• Timely and accurate invoices and receipts.
• Timely dispatch of customer invoices and statements.
• Ensure full recovery and monthly reconciliations of disbursements accounts.
• Customer accounts allocation and reconciliations.
• Voyage statements preparation and reconciliation.
• Intercompany balances reconciliations and confirmations.
• General ledger accounts reconciliation.
• Maintain proper up-to-date records and filing system

 

3. Statutory Compliance:

• Timely & accurate payment of monthly statutory obligations & other deductions.
• Reconciliations & reporting of any discrepancies.

 

4. Treasury & Cash Management:

• Cash withdrawals & deposits.
• Proper petty cash management.
• Bank reconciliations.

 

5. Company Assets Management:

• Maintain an accurate fixed asset register.
• Physical assets verification.

 

6. Sound Financial Corporate Governance:

• Adherence to professional conduct.
• Adhere to set relevant policies.

 

7. Any other duty assigned by management.

 

KEY PERFORMANCE AREAS/INDICATORS:

• Timely & accurate posting & payment of supplier invoices
• Supplier account allocations & reconciliations.
• Zero case of statutory non-compliance
• Timely cash withdrawal and deposit
• Updated asset register
• Co-operation with finance team
• Co-operation to external auditors

 

QUALIFICATIONS:

• Bachelor’s degree in finance or accounting or its equivalent
• CPA (K) or ACCA certification
• Minimum of 3 years of experience.
• Proficient in ERP (Sage)

 

COMPETENCIES AND SKILLS

• Strong computer and databases
• Strong communication skills.
• Aggressive in meeting targets.
• Ability to work with minimal supervision.
• Strong interpersonal skills, honesty and transparency.
• Professionalism, high level of maturity, good character with positive values.

 

Application procedure:

All interested candidates to fill in the online application form for further considerations. Click here to view the application form.

Deadline: 11^th June 2025.

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