Job Vacancies at Express Shipping & Logistics (EA) Limited (ESL)

Business Development Executive at Express Shipping & Logistics (EA) Limited (ESL)

DUTIES & RESPONSIBILITIES

• Identify and secure new business opportunities in shipping, logistics, warehousing, and 3PL.
• Retain and grow key customer accounts through structured engagement.
• Collaborate with operations and warehousing teams to deliver customer-centric solutions.
• Promote ESL’s end-to-end services and represent the brand at industry events.
• Monitor competitors, industry trends, and customers’ needs to maintain competitiveness.
• Ensure business development efforts are supported by efficient operations planning and execution.
• Prepare regular sales, financial, and performance reports.

QUALIFICATIONS:

• Bachelor’s degree in Sales, Marketing, Commerce, or Logistics.
• 3–4 years’ experience in business development within logistics/3PL operations.
• Professional certification (e.g., MSK, CILT) preferred.
• Proficiency in CRM tools and MS Office.

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Human Resource Officer at Express Shipping & Logistics (EA) Limited (ESL)

DUTIES & RESPONSIBILITIES

• H.R. Planning, Recruitment & Staffing.
• Adhere to the set manpower plan per department.
• Ensure recruitment of strategic candidates as per policy.
• Conduct reference for all new staff joining except for FLPs.
• Adhere to the set recruitment procedures as per human resource SOP.
• Ensure new employee onboarding process is done within 7 days from date of joining.
• Adhere to separation/exit procedures.
• Ensure all staff have valid contracts.
• Human Resource Automation.
• Ensure all staff data is well captured in the HRIMS.
• Ensure full utilization of HRIMS by all staff.
• Policy Sensitization.
• Quarterly policy sensitization to all staff.
• 100% implementation of approved policies.
• Learning & Development.
• Implement the training calendar.
• Conduct training needs analysis.
• Quarterly training on Product knowledge.
• Ensure timely induction of new staff by ExCom.
• Ensure biannual product communication.
• Ensure QMS Continuous sensitization.
• FLP Management.
• Ensure Timely FLP onboarding within 2 weeks of exit of the previous cohort.
• Implement internship activities (rotation, training, projects, CSR) bi-annually.
• Conduct one alumni event annually.
• Participate in career events in colleges & universities bi-annually.
• H.R. Internal Staff Experience.
• Conduct staff engagement forums, i.e. town halls, meetings.
• Conduct team activities.
• Conduct pulse surveys.
• Coordinate ExCom quarterly staff townhalls.
• Implement the quarterly staff calendar of activities.
• Annual renewal of staff professional membership association.
• Close disciplinary matters within 28 working days from date of compliant submission.
• Staff Records Management.
• Ensure all staff files are up to date, accurate and in the right format.
• Confidentiality of all employee records.
• Daily filling of all related employee documents.
• Ensure all employees have statutory information.
• Ensure all files have company requirements.
• Leave Management.
• Ensure all departments have annual leave plans.
• Ensure all leaves adhere to the leave application procedure.
• Ensure annual leave roll over per staff is 10 days.
• Ensure annual leave liability role over is Kshs.300,000/-
• Company Medical Cover Management.
• Ensure all employees are timely added to the company medical cover.
• Timely correspondences to medical cover providers for any medical matter that may arise.
• Timely renewal of medical cover.
• Biannual feedback on medical-cover performance.
• Performance Management.
• Conduct timely biannual performance evaluation.
• Ensure the use of approved dashboards (objectives) for performance evaluations.
• Ensure timely probation evaluations.
• Ensure timely contract renewal evaluations.
• Payroll & Benefits Administration.
• Ensure timely staff join pension as per policy.
• Coordinate staff pension and medical with service providers.
• Correct and accurate remuneration data in the payroll system.
• Timely remuneration processing and banking.
• Correct and accurate statutory deductions.
• Ensure statutory data is in the payroll system.
• Ensure correct monthly payments of statutory.
• H.R. QMS Management.
• Annual HR SOP review.
• Annual HR forms review.
• Biannual risk review.
• Biannual stakeholder matrix review and engagement.
• Biannual supplier evaluation.

KEY PERFORMANCE INDICATORS:

• 100% staffing as per manpower plan.
• 100% implementation of HRIMS.
• Quarterly policy sensitization & implementation.
• 100% implementation of training calendar.
• Biannual FLP cycle.
• Zero staff complaints on customer service.
• Up-to-date staff records.
• 100% implementation of leave plan.
• 100% functional medical cover.
• 100% functional performance management.
• Timely payroll administration.
• 100% compliance to QMS & company requirements.

QUALIFICATIONS:

• Bachelor’s degree in social science, HRM, HRD.
• Higher Diploma in Human Resources Management.
• 5 years of progressive experience in a similar position in a busy work environment.
• Member of IHRM.
• Knowledge of Kenya labor laws.

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Forwarding Operations Manager at Express Shipping & Logistics (EA) Limited (ESL)

The Forwarding Operations Manager is responsible for managing all clearing & forwarding operations, including but not limited to customs clearance, cargo transportation handling, ensuring compliance with regulations & laws related to international and domestic trade, monitoring & managing the performance of staff, oversee all freight forwarding operations. The role is based in Mombasa, Kenya.

DUTIES & RESPONSIBILITIES

Operations Manager.

• Ensure adherence to Operations SOP and quality standards.
• Ensure SOPs are up to date with changes in operations
• Proper supervision of appointed C&F agents (border points and others).
• Promptly attend to operations queries that the team is unable to resolve.
• Promptly attend to issues with customs, KPA, or any other body involved in the X&F matters.
• Effectively supervise the operations of all offices and report accurately on operations.
• Benchmark C&F operations for better efficiency.
• Innovate ways to make C&F operations more efficient and effective.

Customer Management.

• Ensure all clients are promptly updated on their shipments through DSR
• Attend to customer queries and concerns.
• Advising clients on imports, export and other formalities.
• Regularly meet operational stakeholders and clients for feedback and addressing any issues.

Sales & Marketing.

• Liaise with commercial team to achieve set annual budgets.
• Identify potential market opportunities to gain new customers.
• Liaise with the commercial team on operational costs when quotes are being sent to clients.

Financial Management.

• Coordinating and negotiating with shipping lines on the revolving funds.
• Coordinate and negotiate with CFS for best rates.
• Seeking waivers on charges.
• Liaise with KPA for better rates and services.
• Ensure operations do not incur any demurrage on all shipments.
• Ensure operations are not delayed due to late payments of duty.
• Zero penalties on shipments (declarations or duty).
• Participate in budget preparation and implementation.

Risk Management.

• Risk assessment and management if shipments and cargo being handled.
• C&F operational risk assessment and management.
• Review operations risk matrix biannually.

Staff Management.

• Conduct employee evaluations as scheduled, both probation and annual.
• Capacity building for all the staff in operations.
• Staff support, advice and training on operational issues.
• Ensure staff safety at work.
• Encourage operations staff to be creative and innovative.
• Reporting & Communication.
• Prompt and accurate submission of weekly reports and monthly operations report.

Management.

• Attend the monthly management meeting.
• Implement agreed upon projects in the meeting.
• Advise management on improvements and growth strategies.
• Strive to achieve the corporate strategic plan for the organization.

Stakeholder Management.

• Attend stakeholder meetings and report on same.
• Address company problems/issues with stakeholder.

KEY PERFORMANCE INDICATORS:

• 100% correct declaration
• 100% adherence to forwarding SOP
• Minimum 10 client visit per quarter and report on the same.
• Minimum 3 shipping line visits per quarter and report on the same
• Timely renewal of customs license.
• Zero penalties.
• Proper management of shipping line account.

QUALIFICATIONS:

• Minimum bachelor in transport and logistics.
• Diploma in C&F & EACFFPC a must.
• Be fully conversant with KRA, KPA, CFS, KEBS, KEPHIS and all other relevant stakeholders’ systems, procedures and rules.
• Be fully conversant with bonds management
• Minimum 5 years’ progressive experience in a busy C&F firm and management role.

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Accounts Officer at Express Shipping & Logistics (EA) Limited

Accounts Officer

We have an excellent and exciting opportunity for an Accounts Officer. We seek to give the opportunity to a candidate who ideally holds professional qualification and experience in accounts. The position is based in Mombasa.

The overall responsibility for this role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices. The role oversees the day-to-day management of all payment cycle activities in a timely and efficient manner.

 

DUTIES & RESPONSIBILITIES

1. Payments & Supplier Management:

• Timely & accurate posting & payment of supplier invoices.
• Supplier account allocations & reconciliations.
• General ledger accounts reconciliation.
• Intercompany balances reconciliations and confirmations.
• Maintain proper up-to-date records and filing system.

 

2. Invoicing & Customer Management:

• Timely and accurate invoices and receipts.
• Timely dispatch of customer invoices and statements.
• Ensure full recovery and monthly reconciliations of disbursements accounts.
• Customer accounts allocation and reconciliations.
• Voyage statements preparation and reconciliation.
• Intercompany balances reconciliations and confirmations.
• General ledger accounts reconciliation.
• Maintain proper up-to-date records and filing system

 

3. Statutory Compliance:

• Timely & accurate payment of monthly statutory obligations & other deductions.
• Reconciliations & reporting of any discrepancies.

 

4. Treasury & Cash Management:

• Cash withdrawals & deposits.
• Proper petty cash management.
• Bank reconciliations.

 

5. Company Assets Management:

• Maintain an accurate fixed asset register.
• Physical assets verification.

 

6. Sound Financial Corporate Governance:

• Adherence to professional conduct.
• Adhere to set relevant policies.

 

7. Any other duty assigned by management.

 

KEY PERFORMANCE AREAS/INDICATORS:

• Timely & accurate posting & payment of supplier invoices
• Supplier account allocations & reconciliations.
• Zero case of statutory non-compliance
• Timely cash withdrawal and deposit
• Updated asset register
• Co-operation with finance team
• Co-operation to external auditors

 

QUALIFICATIONS:

• Bachelor’s degree in finance or accounting or its equivalent
• CPA (K) or ACCA certification
• Minimum of 3 years of experience.
• Proficient in ERP (Sage)

 

COMPETENCIES AND SKILLS

• Strong computer and databases
• Strong communication skills.
• Aggressive in meeting targets.
• Ability to work with minimal supervision.
• Strong interpersonal skills, honesty and transparency.
• Professionalism, high level of maturity, good character with positive values.

 

Application procedure:

All interested candidates to fill in the online application form for further considerations. Click here to view the application form.

Deadline: 11^th June 2025.

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