Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
KQ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.
If you need assistance and/or reasonable accommodation due to a disability during the application process, please contact us.
Financial Accountant at Kenya Airways
Job Description
Purpose
The candidate will be responsible for overseeing the
company’s overall financial records and transactions by ensuring accuracy and
timely processing of transactions in the General Ledger. He/she shall perform
preparation of the monthly, semi-annual and annual financial reports such as
consolidated balance sheet, consolidated income statement and consolidated cash
flow statement for the Group and company and ensure that the annual audited
financial statements are in compliance with the applicable company/group
accounting standards, statutory requirements, the IFRS and IAS. He/she shall
coordinate GL closure by ensuring the closing timetable is circulated on time
and that all the sub-ledger modules are closed as per the closing timetable.
Responsibilities
- Ensure
timeliness, completeness, and accuracy of processing of transactions in
the ERP for each financial period by reviewing and performing final
posting of journal entries into the General Ledger.
- Coordinate
GL closure by ensuring the closing timetable is circulated on time and
that all the sub-ledger modules are closed as per the closing timetable to
ensure timely production of management reports.
- Management
of all the Group’s companies General Ledgers and intercompany balances
reconciliations.
- Prepare
Consolidated Financial statements for the group.
- Prepare
supporting schedules, notes to the financial statements, and disclosure
checklists to ensure completeness and accuracy of statutory reporting.
- Maintain
and update the company’s chart of accounts and ensure correct mapping of
all accounts in the ERP.
- Perform
timely and quality GL reconciliations for the assigned GL accounts.
- Maintain
proper Balance sheet accounts while ensuring adequacy of provisions to
avoid large adjustments and surprises arising out of past events.
- Review
Subsidiaries’ financial reports for correctness and accuracy, before
consolidating them into the Group accounts.
- Prepare
Group Annual Report and Financial statements that meet statutory
requirements and the applicable financial reporting standards (IFRS, IAS,
Kenya Companies Act 2015, etc).
- Handle
internal and external audit requirements and liaise between management and
the external auditors to ensure smooth audit process and keep track and
resolve audit issues within the set deadlines.
- Develop,
train, motivate and coach staff to enhance performance for increased
productivity.
- Prepare
statement of financial position and cash flow for budgets and strategy to
aid management in decision making .
- Stay
abreast of changes in IFRS, IAS, and local regulatory requirements,
assessing their impact on the Group’s financial reporting.
Skills
- Excellent
analytical and problem-solving skills.
- Detail-oriented
with a high level of accuracy.
- Effective
communication, interpersonal skills and a team player.
- Ability
to thrive in a fast-paced and dynamic work environment.
Qualifications
- Bachelor’s
degree in accounting/finance or any other business-related field from a
recognized institution.
- Must
possess accounting qualification i.e. full ACCA/CPA Qualifications.
- At
least five (5) years of proven experience in general ledger/financial
accounting or a similar role, preferably within the airline industry, a
listed entity or Big four accounting firm.
- Demonstrable
experience in the preparation of consolidated financial statements under
IFRS.
- Strong
understanding of accounting principles, financial regulations, and their
practical application.
- Proficiency
in relevant accounting software and Microsoft Excel.
Maintenance Technician – Production (Technical workshop Paint Technician) at Kenya Airways PLC
Job Description
Purpose
Prepare and apply protective and decorative coatings on
aircraft components to required technical and quality standards. As assigned,
maintain Kenya Airways aircraft livery, paint components and equipment to meet
Kenya Airways, KCAA and other applicable regulatory requirements whilst
enhancing market appeal.
Responsibilities
Surface Preparation:
- Remove
old paint, corrosion, and contaminants using chemical and mechanical
methods.
- Clean,
mask, sand, and chemically treat surfaces prior to painting.
Paint Application:
- Use
appropriate techniques and procedures to produce the required finish on
the components
- Work
with epoxy, polyurethane, enamel, and chromate-based products as required.
- Rectify
paint defects such as runs, sags, fisheyes, or foreign object debris (FOD)
contamination.
- Diagnosing
and resolving issues related to paint application, adhesion, or finish.
Quality Control:
- Inspect
and document all work, ensuring compliance with internal procedures, OEM
manuals, and regulatory standards.
- Check
that tools and equipment are in a safe, tested and usable condition and
within current calibration date
Maintenance
- Maintain
spray equipment, paint booths, ventilation systems and tools in a clean,
safe, and operational condition and return all tools and equipment to the
correct location on completion of the activities.
- Ensuring
proper storage and handling of paints, solvents, and other materials.
Safety Compliance:
- Adhere
to procedures or systems in place for risk assessment, personal protective
equipment, and environmental protection, handling of hazardous materials,
relevant safety regulations and procedures.
Documentation:
- Obtain
and use the appropriate documentation (such as component maintenance
manuals, paint technical data sheets and Material safety and data sheets)
Skills
- Proficiency
in surface preparation and paint application techniques.
- Understanding
of aircraft materials (aluminum, composites, etc.) and corrosion
protection.
- Attention
to detail and a high standard of workmanship.
- Ability
to read and interpret technical drawings and process sheets.
- Familiarity
with paint thickness measurement tools.
- Strong
focus on safety, cleanliness, and FOD prevention.
- Knowledge
of paint mixing and color matching.
- Good
communication and teamwork abilities.
- Familiar
with paint systems and application techniques, including the use and
maintenance of painting tools and equipment.
- Knowledge
of safety regulations and procedures related to paint handling and
application.
- Ability
to work independently and as part of a team.
- Good
communication and documentation skills.
Qualifications
- Completed
a recognized apprentice program or
- Holds
relevant KNEC Engineering Diploma or equivalent from a recognized
institution
- Trade
test training or certification in industrial or aircraft painting.
- Knowledge
of desktop publishing software and stencil cutting techniques.
- Physical
stamina and ability to work in confined spaces or at heights.
- Familiarity
with aerospace materials and coatings is a plus.
- Minimum
of 1 years of experience in aircraft or industrial painting.
Material Controller- Contract and Supplier Performance at Kenya Airways PLC
Job Description
Purpose
Ensure inventory optimization through review and analysis of
data and provision of solutions / proposals that guide agreement / contract
decisions and establish supplier performance indicators by applying industry
proven metrics for measuring & improvement of supplier performance to drive
business operations.
Responsibilities
- Drive
contracts negotiation by analyzing and reviewing the requisite materials
data.
- Operationalize
existing contracts and agreements.
- Monitor
and control contracts performance – CSP, PBH’s, GTA’s,Adhocs.
- Generating
management reports regularly or as required.
- Review
and management of materials cost.
Skills
- Proven
analytical, planning and problem-solving skills
- Excellent
interpersonal, negotiation and influencing skills.
- Cost
analysis and management skills.
- Project
management skills.
- Organizational
skills.
- Contract
Management.
- Good
communicator with ability to form and maintain good relationship.
Qualifications
- University
degree in Engineering/Supply Chain Management.
- Strong
IT systems knowledge and skills including advanced Excel skills.
- Experience
of working in a material cost control role and supervising the smooth
supply of materials in line with maintenance requirements and budget,
ideally within aviation or manufacturing.
- Experience
in contract management.
- Knowledge
of inventory management.
- Advanced
understanding of materials management data and systems.
- Knowledge
of aircraft components/parts.
- Ability
to read, understand & interpret approved maintenance documentation
e.g.; IPC, RSPL, AMM, SBs etc · Knowledge of lean techniques.
- Knowledge
of aircraft parts airworthiness certification (EASA, FAA) KCAA and customs
regulations relevant to aircraft parts desirable good understanding of
IATA resolutions and industry rules.
- Membership
of an appropriate professional body will be an added advantage.
- 5
years working knowledge and experience preferably from aircraft
maintenance or in a technical field.
Additional Information
- Strategic
thinking and business understanding.
- Results
orientated with the ability to plan, deliver against deadlines and meet
targets.
- Ability
to do conflict resolution.
- Is
organized and able to balance work and life.
- Good
in time management.
- Able
to do self-improvement.
- Resilient
and able to manage stress and deliver results.
- Has
high level of patience.
- Attention
to detail.
- Unquestionable
integrity and ethics.
Apply: careers.kenya-airways.com
Lead – Material Planning and Control at Kenya Airways PLC
Job Description
Purpose
Design, develop, implement, and maintain cost effective
strategies for Technical Material Planning to meet production requirements of
Kenya Airways and third-party operators while meeting KCAA requirements and
other relevant Civil Aviation Regulators.
Responsibilities
Strategic Development
- Lead
and manage creation of vision, strategies, policies, processes, and
procedures for provisioning aircraft materials and inventory management.
General and Task Management
- Lead
and manage development of strategic, tactical, and operational material
management plans for effective delivery of Material Management process for
aircraft spares, rotables and services.
- Manage
and guide components provisioning operations including initial and
continuous material provisioning.
- Lead
and manage continuous review of materials consumption and stock
availability to meet KQ and its third-party customer’s expectations.
- Lead
and manage implementation of inventory management strategy processes &
controls to ensure optimum stock levels.
Self-Management
- Comply
with the Health, Safety and Environmental Policies.
- Support
and develop team.
- Proactively
contribute to creating good working environment.
- Is
resilient, optimistic, and open to change
- Self-starter
and able to motivate others.
- Flexible
and works well under pressure.
People Management
- Lead
in the development and coaching a high performing team.
- Lead
and manage setting of sectional objectives/KPIs and performance appraisal.
Process Development & Improvement
- Continuously
optimize aircraft MRP to support the material cost management and supplier
performance processes in liaison with IS department.
- Review
and analyse spend costs and patterns and advise the business on best
practices and corrective actions.
Relationship Management
- Develop
and maintain effective relationships with internal and external customers
and supplier that results in timely spares delivery for KQ and third-party
customer satisfaction.
- Contribute
to supplier meetings and negotiations to ensure company interests are
protected.
- Perform
supplier performance and resolve supplier concerns in conjunction with
other stakeholders.
- Develop
and implement service level agreements (SLAs) are adhered to by the
relevant stakeholders.
- Lead
in timely and satisfactory resolution of orders, quotes & invoices
queries raised by both internal and external customers.
- Ensure
compliance with MCM, Civil Aviation regulations and Laws of Kenya in
acquisition of aircraft parts and tools.
Budget & Reporting
- Develop,
implement, and control the annual budget for material planning.
- Lead
and manage quarterly review of budgetary performance adjusting to meet
requirements.
- Lead
in preparation of Management reports to support decisions on a regular.
Skills
- Strategic
thinking and business understanding.
- Excellent
interpersonal skills.
- Good
communication skills.
- Strong
analytical skills.
- Unquestionable
integrity and ethics.
Qualifications
- Degree
in Engineering/Supply Chain Management or related field.
- Aircraft
maintenance & parts repair management experience.
- Commercial
experience.
- Proficiency
in computerised inventory control system.
- Knowledge
of aircraft parts airworthiness certifications (EASA, FAA) KCAA and
customs regulations relevant to aircraft parts desirable.
- Good
understanding of IATA resolutions and industry rules.
- Setting
and managing contracts with clear targets.
- Minimum
of 8 years’ experience in a planning function with at least 3 years in a
management role.
- 5
Years’ experience in aircraft maintenance environment preferred.
Lead, Technical Materials, ASE, Tooling & Facilities at Kenya Airways PLC
Job Description
Purpose
Provide guidance for new systems and enhancements to
existing systems/applications, and insights to key stakeholders to plan, direct
and coordinate activities for provision of aviation support services. Develop
insights and understanding of the market for the MRO including growth
opportunities.
To ensure that strategic inventories, Tooling & ASE
control processes are in place to enable operational and maintenance
continuity. Takes a co-coordinating lead, working closely with internal and
external parties to ensure supply of materials is in place to satisfy
maintenance requirements. Able to deliver efficient, effective, and flexible
solutions to meet maintenance requirements. Develop coordinates and plan
warehouse storage and distribution strategies for all technical materials,
Equipment and Tools to ensure an effective business support through timely
availability of materials and spares.
Ensure all corrective maintenance activities are responded
to and completed by the outsourced facility maintenance contractor, within
agreed contractual Service Level Agreements (SLAs), by monitoring output
performance, chairing regular performance review forums.
Technical asset management through running of day-to-day sub
-ledger.
Day to day management of all materials in outstation and
outsourced consignment globally.
Responsibilities
Strategy and Development
- Contribute
to the creation and implementation of best practices in inventory control
vision, strategy, policies, processes, and procedures to aid and improve
operational performance.
- Develop
tactical and operational plans in support of Departmental strategic
directions.
- Develop
and implement materials movement transaction processes for all KQ
inventories that ensure timely, accurate and complete recording of
materials related business operational costs across the business functions
for an effective and efficient cost structure and management accounts
reporting.
- Develop
and coordinate implementation of stock management policies and procedure
guidelines for all Company inventories across the network and devise a
revision mechanism that guarantees business development strategies are
adequately aligned with such policies to promote growth.
- Support
function (third party Maintenance/Business).
- Developing
of asset management framework.
General and Task Management
- Maintain
receiving, issuing and transportation operations by initiating,
coordinating, and enforcing company policies and procedures.
- Develop
and implement measures that ensure that all aircraft spares, tools, and
materials received comply with specifications and airworthy documentations
in the Acceptance, Storage, Control, Security, Handling and Delivery as
per KCAA and KQ requirements whilst ensuring that the data is correctly
recorded in the OASES system.
- Controls
inventory levels by conducting cycle counts and other physical counts as
needed. Ensures that all results are properly reconciled with OASES data.
- Monitoring
the contracted consignment stocks and ensuring timely inventory
reconciliation and reporting.
- Ensuring
effective and efficient distribution system of Technical Materials to 3rd
Party MRO clients.
- Implementation
and management of free-trade zone operations in the bonded warehouse.
- Continuously
design, develop and implement flexible solutions to aid business
efficiency, drive process improvements and add value.
- Ensure
strategic and operational information, reports and metrics are available
to share with others in the business as and when required.
- Report
on achievement of targets and identify any corrective action.
- Maintains
physical condition of warehouse by planning and implementing new design
layouts, ensure regular repair and maintenance, to create a conducive
working environment for staff.
- Monitoring
material movement in the outstation.
People Management
- Manage,
coach, and develop a high performing team that meets agreed objectives,
and which delivers best practice results, added value and continuous
improvements.
- Ensure
planning for leave days, staff training, appraisals, hiring of new
employees and their orientation, employee performance appraisals, coaching
and mentoring front line supervisors.
- Set
departmental objectives/KPIs and review and assess ongoing performance of
direct reports.
- Ensure
that the function operates in accordance with any health, safety and
environmental policies and procedures to ensure the safety and wellbeing
of self, staff, and visitors.
- Monitoring
the performance of contracted staff and ensuring agreed targets are met.
Relationship Management
- Collaborate
with internal and external stakeholders to forecast, plan, and facilitate
on-time materials availability as and when required avoiding disruption to
maintenance.
- Take
lead on internal and external relationships to ensure consistent, timely
and effective communication regarding material availability.
- Work
with cross functional teams to deliver effective solutions.
- Liaise
with stakeholders on product change requests and review and communicate
the impact on material availability and schedules.
- Support
new business initiatives and projects and contribute to review meetings
and change process. Ensure effective implementation takes place relating
to the changes.
- Contribute
to supplier meetings and negotiations to ensure demand for materials is
met.
- Resolve
supplier concerns and evaluate supplier performance in conjunction with
members of the materials management and procurement team.
- Work
closely with the purchasing team to ensure purchasing strategies are
maximized.
Self-Management
- Comply
with the Health, Safety and Environmental Policies.
- Support,
encourage and develop team.
- Proactively
contribute to creating a good team atmosphere.
- Is
resilient, optimistic and open to change 5. Self-starter and able to
motivate others.
- Flexible
and works well under pressure.
Budget & Reporting
- Develop
and implement the annual budget for Technical Stores.
- Prepare
management reports to support decisions on a regular basis.
- Approve
and review all freight invoices to ensure proper billing for services
received, review and dispute when necessary any charge backs and/or
unforeseen accessorial charges.
- Review
and approve freight invoices through checking for fairness, accuracy, and
conformity with contracted terms to ensure proper billing for services
received.
Contract Development & Management
- Working
in conjunction with other stakeholders to develop, maintain and manage
contracts with suppliers for improved materials availability.
Process Development & Improvement
- Continuously
evaluate functional capability of the aircraft MRO system (OASES) to
optimize business information exchange for better planning and operational
purposes.
- Liaise
regularly with Material Planning to continuously develop and review an
aircraft materials stock holding policy to ensure adequate and
cost-effective inventory holdings are achieved.
- Develop
continuous process improvement initiatives for Technical Stores such as KQ
Way.
Skills
- Excellent
interpersonal skills.
- Highly
skilled communicator with the ability to form and maintain good
relationships internally and externally.
- Proven
analytical, planning, and problem-solving skills.
- Unquestionable
integrity and ethics.
- Experience
of delivering results through cross-functional working.
- Knowledge
of KQ Way Practices.
- Strong
interpersonal, negotiation and influencing skills.
- Results
orientated and organized with the ability to plan and deliver against
deadlines.
- Excellent
attention to detail.
Qualifications
- Degree
in Engineering/Supply Chain Management or related field.
- Commercial
and financial acumen.
- Proficiency
in computerized inventory control system.
- Proven
management skills with the ability to optimize team performance and
development 5. Expert knowledge and understanding of a variety of aviation
processes, component handling and supply chain management.
- Asset
management. Additional Qualifications (Technical).
- Knowledge
of aircraft parts airworthiness certification (EASA, FAA) KCAA and customs
regulations relevant to aircraft parts.
- Strategic
thinking and business understanding.
- 8
years’ experience in material management or supply chain operation with at
least 3 years in management role.
- 5
Years’ experience in aircraft maintenance environment preferred.
Warranty Engineer at Kenya Airways PLC
Job Description
Purpose
Administer, Initiates and progress claims in respect of
maintenance reserves, warranties, guarantees and insurance for enhanced product
quality and protecting the financial interests of the organization through
effective warranty management.
Responsibilities
Maintenance Claims
- Compile
from aircraft/engine components maintenance records, tasks qualifying for
maintenance reserve compensation and initiate claims from respective
Lessors.
Warranty Claims
- Compile
from aircraft/engines/components maintenance records restoration,
modification and inspection qualifying for warranty compensation and
initiate claims to respective vendors for cost optimized.
Contracted terms claims
- Monitor
deviations from contracted terms and initiate recovery measures for
optimized product quality and cost.
Guarantee claims
- Track
aircraft, engine, and component performance and MTBF/MTBRs and where below
guarantee, initiates action to obtain compensation.
Insurance claims
- Collect
data and initiate insurance claims through Kenya Airways insurance section
for aircraft, engine and components damage incidents and losses.
Records
- Extract,
compile and circulate entitlements and obligations of the company under
each executed agreement for system awareness and distribution of monthly
status reports on claims for system use.
Skills
- Strong
Business acumen.
- Self-starter
who can work with minimal direct supervision on both ad -hoc requests and
core tasks.
- Strong
analytical ability and attention to detail, excellent math skills a must.
- Excellent
verbal and written communication skills and working knowledge of MS Excel,
Word & Power Point programs.
- Ability
to work a task to completion within predetermined time constraints is
critical for this function.
Qualifications
- University
Degree from recognized institution in Engineering or Supply Chain
Management.
- Familiar
with all corresponding repair, warranties, stores, inventory, technical,
production and quality interfaces.
- Aviation
Industry experience in supply chain is preferable Additional
Qualifications.
- Proficient
in examining large and complex datasets to detect trends and derive
meaningful insights.
- Ability
to understand complex contracts and summarize key terms.
- Strong
working knowledge of aircraft maintenance is an added advantage.
- Successful
completion of the Graduate Engineering Program will be an added advantage.
- 5
years working knowledge and experience preferably from aircraft
maintenance or in a technical field.
Additional Information
- Assertive
- Good
decision-making ability
- Strong
team player
- Proactive
(Bias for action and takes initiative)
- Have
proven integrity, transparency and accountability
- Ability
to handle multiple tasks without compromising quality
- Ability
to work independently in fast paced environment
- Leadership
quality
- Strong
interpersonal communication skills
- Customer
focused and quality consciousness
Supplies Coordinator at Kenya Airways
Job Description
Purpose
Organize and control the aircraft spares in the warehouse to
ensure spares are securely warehoused, handled and issued in accordance with
airworthiness requirements and Kenya Airways Plc Quality standards to support
schedule requirements of Kenya Airways and other operators.
Responsibilities
Aircraft Spares & Tools Management:
- Ensure
proper warehousing and handling of aircraft spares and tools in compliance
with airworthiness and company quality standards.
- Issue
items as needed to support schedule requirements for Kenya Airways and
other operators.
Access Regulation & Security:
- Maintain
secure access to the stockroom in alignment with Maintenance Organization
Exposition procedures to safeguard the integrity and security of the
stored spares.
Inventory Management:
- Oversee
inventory levels within the warehouse and utilize software systems (like
OASES) to track stock, maintain accurate records, and conduct regular
audits.
- Ensure
stock accuracy of at least 98%.
Receiving & Inspection:
- Oversee
the receipt of incoming shipments, checking for quantities, defects, and
ensuring that all items meet quality standards and match purchase orders.
Storage & Organization:
- Manage
the efficient organization of aircraft materials in the warehouse,
ensuring easy access and effective use of space through appropriate
shelving and labelling systems.
Distribution & Allocation:
- Coordinate
the allocation and distribution of materials to various users or
warehouses based on demand and production schedules, ensuring proper
spares and tools are available for Kenya Airways and contracted airlines.
Safety & Compliance:
- Ensure
the warehouse complies with safety regulations, including adherence to OEM
guidelines (e.g., MSDS), proper handling of materials, and overall
compliance with safety protocols.
Documentation & Reporting:
- Maintain
records of inventory transactions, orders, and shipments, while generating
reports to track trends and support decision-making processes.
Continuous Improvement:
- Actively
identify and implement opportunities to enhance warehouse operations,
optimize inventory practices, reduce costs, and improve overall efficiency
Skills
- Knowledge
of KCAA/EASA and Company requirements preferred.
- Strong
verbal and written communication skills
- Ability
to meet deadlines and work well under pressure
- Ability
to work on a shift schedule.
Qualifications
- Degree
in Supply Chain management/Logistics/Business management/Commerce OR
Diploma Supply Chain Management/ Logistics/Business Management and 5
years’ experience in aviation may be considered.
- An
in-depth knowledge of Inventory and Supply chain management.
- Training
in handling of Dangerous Goods will be an added advantage.
- Forklift
certification and/or ability to successfully complete forklift training
and operate machinery safely will be an added advantage.
- General
knowledge of logistics, warehousing procedures and statutory regulations.
- Computer
literacy, MRP proficiency.
- Minimum
2-year experience in a similar role within a Warehouse environment.
Additional Information
- Attention
to Detail: Critical for managing inventory levels and ensuring
accuracy in records and transactions.
- Organizational
Skills: Essential for overseeing warehouse operations, ensuring proper
storage and easy accessibility of materials.
- Problem
Solving: To handle discrepancies, resolve issues with shipments, and
optimize processes.
- Safety
Awareness: Ensuring adherence to safety standards in both handling and
storing materials.
- Communication
& Coordination: Ability to liaise effectively with various
stakeholders, including procurement, material planning, engineering
Senior Manager – Facilities Management at Kenya Airways
Purpose
The role holder will be responsible overall responsible for
leading and executing the Facilities Management strategy for the airline. The
successful candidate will lead a team responsible for Facility Operations,
maintenance and space planning and vendor management.
Responsibilities
- Strategic
Planning: Develop and implement comprehensive facilities
strategies aligned with organizational objectives, considering both
short-term needs and long-term sustainability goals.
- Team
Leadership: Lead, mentor, and inspire a team of facilities
professionals, including facility managers, maintenance staff, and
administrative personnel.
- Budget
Management: Develop and manage the facilities budget, ensuring
cost-effectiveness in areas such as maintenance, repairs, renovations, and
energy consumption.
- Vendor
Management: Collaborate with vendors, contractors, and service
providers oversee service delivery, and ensure high standards of
workmanship. Enforce Service Level Agreements and apply penalties where
performance doesn’t meet expectations.
- Compliance
and Safety: Ensure facilities comply with relevant regulations
and safety standards. Develop and implement safety protocols and emergency
response plans for the facilities and ensure all utility systems are
inspected and in accordance with regulations. Prepare and file reports
with government and regulatory authorities including environmental permits
- Space
Planning: Collaborate closely with various departments to plan
and optimize space, while considering current and future needs.
- Technology
Integration: Explore and implement innovative technologies to
enhance facility management processes, improve efficiency, and reduce
environmental impact.
- Sustainability: Implement
sustainable practices in facility management, such as energy-efficient
initiatives, waste reduction programs, and environmentally friendly
procurement practices.
Skills
- Must
possess solid understanding of technical aspects of plumbing, carpentry,
electrical systems etc.
- Must
be conversant with the provision of the new Occupational Health and Safety
Act.
Qualifications
- Master’s
degree in business administration.
- Bachelor’s
degree or equivalent in Civil Engineering, Construction or property
maintenance/property administration.
- Certification
in Project Management i.e. Prince 2/PMP.
- At
least 7 years’ experience in Facilities Management coupled with project
management, Budget management, repairs & Maintenance in a corporate.
- Must
have experience/knowledge in contract administration, environmental and
building regulatory laws as well as working knowledge of facilities
machines and equipment.
- Experience
in Real Estate management is an added advantage.
Data Engineer at Kenya Airways
Purpose
Reporting to the Manager – Data Engineering, the Data
Engineer is responsible for documenting data models, architecting distributed
systems, creating reliable data pipelines, combining data sources, architecting
data stores, and collaborating with the data science teams to build the right
solutions for them.
Responsibilities
- Assisting
in quality control of quantitative and qualitative research projects.
- Designing,
building and support data processing pipelines to transform data using
Cloud technologies e.g. AWS, Azure, GCP etc.
- Working
with business analysts to understand business requirements and use cases.
- Developing
and executing quality assurance and test scripts.
- Building
survey and voter file data pipelines.
- Designing,
building data assets in cloud solutions and/or oracle ODI.
- Designing
and developing tools for internal team use to simplify complex task flows.
- Designing
schemas, data models and data architecture for cloud environments.
- Implementing
data flow scripts using Unix and/or scripting.
- Creating
scripts and workflows to automate repeated data processing tasks.
- Working
with data team to identify opportunities for task automation and helpful
tools
Skills
- Ability
to work across regional teams with strong communication and collaboration
skills
- Tendency
to go above and beyond to make things work; manage own and others work to
meet the deadline and assist other team members in their deliverables
- Ability
to identify solutions and make the complex simple.
- Ability
to breakdown complex problems into simple solutions
Qualifications
- Bachelor’s
degree in computer science or related fields
- Minimum
three years’ experience in a data engineer role or similar.
- Experience
with data pipeline and workflow management tools: Airflow, etc.
- Some
experience and knowledge of coding language such as Python.
- Good
experience and knowledge of the SQL query language.
- Some
understanding of star schemas and data warehouse concepts.
- Some
knowledge of AWS/Azure tools and technologies Beneficial – ETL and ELT
experience – both batch and microservices-led.
TRAVEL ADVISOR -ZAMBIA at Kenya Airways
Purpose
Reporting to Country Manager, the ideal
candidate will be tasked with promoting and selling KQ products and value add
services (ancillary) at both B2C & B2B level, provide personalized travel
related services to internal and external customers and demonstrate ownership
and execution of Sales process.
Responsibilities
Ticketing
- Locate
available flights; Check on best connections if more than one flight is
involved, determine fare costs to maximize revenue while helping
passengers to save.
- Help
customers find the right itinerary that fit their needs; apply upgrades on
additional costs to generate more revenue.
- Provide
detailed and accurate fare quotes to all KQ clients to provide the best
applicable fare and generate revenue.
- Handling
unaccompanied minors, cancelling, or changing reservations when requested
by clients, reissue, revalidate tickets and collect applicable fees thus
generate income.
- Action
queues appropriately and inform passengers on flight changes,
confirmations, ticketing time limits, handle special requests like seats
preference, meals, baggage requirements waitlists and confirmations, to
ensure customers’ requests are met and reduce GDS costs.
- Highlight
to customers the legal requirements covering their journey such as
passports, visa, and health requirements, check in place, departure time
and baggage allowance to avoid inconveniencing the passengers and ensure
seamless service.
- Action
VMPDS, selling excess baggage, handling cool fliers (student fares) to
increase sales and passenger loyalty.
- Correct
CRS usage and queue management to reduce cost and increase revenue
generation.
Customer Service
- Actively
build relationships with clients by offering good customer service to
retain and recruit new customers.
- Support
travel agents by efficiently assisting them with their general enquiries
to improve relationship with the travel market and increase agent’s
loyalty.
- Providing
online assistance for reservation, check in, payment to maximize sales and
ensure customer satisfaction.
- Actively
involved in suggesting new ideas and providing recommendations on the
improvement of services provided, this increases revenue and ensures KQ
success as market leading airline.
- Handle
customers complaints (denied boarding, baggage etc to ensure customer
satisfaction and retention
- Facilitate
and coordinate tracing of lost, delayed, or misdirected baggage for
customers and ensure safe delivery of the said baggage to win passengers
confidence.
- Handling
GSA services –Ticket issue to increasing KQ network through joint
ventures.
- Handle
flight schedule disruptions to ensure passengers have a seamless service
throughout their journey and Carry out service recovery.
- Handle
general inquiries for both internal and external customers and develop and
maintain customer database to enhance customer loyalty and market
intelligence.
Documentation
- Reconciling
of sales returns to account for personal daily sales.
- Processing
refund and ensuring passengers are advised accordingly on the amount
refundable for reimbursement on unutilized tickets.
- Writing
of miscellaneous charge orders (MCO) and invoicing to ensure timely and
accurate payment of issued ticket to both direct and indirect corporate.
Sales
- Generate
auxiliary revenue through sale of Travel insurance, KQ holiday packages
and any other ancillary products that are available.
- Sell
KQ products through telephone, e-mails to maximize on sales and enhance
accessibility.
Skills
- Ticketing
& reservations Skills
- Communication
Skills
Qualifications
- Must
have Basic Airline fare and ticketing training.
- 1-2
years’ experience in a sales role will be an added advantage.
- Sound
knowledge of domestic & international travel
requirements/trend/availability.
- Exemplary
sales skill and customer-oriented approach.
- Good
knowledge of computer reservation systems (CRS).
- Ability
to interact, communicate & negotiate effectively.
- Fluency
in English/multi-lingual.
- Initiative
and pro activeness.
- Solution
oriented.
- Passion
about travel and tourism.
Assistant Accountant – Treasury at Kenya Airways
Purpose
- Processing
of customer refunds and staff claims, updating of vendor bank accounts,
raising receipts for customer payments and preparation of bank
reconciliations whilst ensuring adherence to agreed SLAs and internal
controls.
Responsibilities
- Processing
of customer refunds on a timely basis ensuring accuracy and observing the
control requirement.
- Processing
staff payments on a timely basis in compliance with agreed payments cycle
and ensuring validity of requests before processing.
- Prompt
resolution of queries from internal and external customers.
- Perform
payment runs in CitiDirect and other company banking platforms to ensure
timely vendor payments.
- Setting
up of Vendor bank account details in Oracle Financials in compliance with
the controls set and ensuring perfection of documentation prior to the set
up.
- Executing
the funding processes and cash management processes by sending out
letters/communication to banks on transfer of funds as and when required
with liaison with Outstation Accountants.
- Preparing
bank reconciliations and resolving reconciling items within set timelines.
- Generate
receipts for all collections to ensure completeness and accuracy of
financial records.
Skills
- Customer
insight
- Team
player
- Result
oriented
- Personal
Motivation
- Critical
thinking
Qualifications
- Degree
in Accounting or Finance or business Field.
- CPA
Section III or equivalent ACCA.
- At
least one year of practical experience in Finance in a busy Organization.
- Exposure
to use of accounting systems.
- Proficiency
in MS Excel/Spreadsheet.
Additional Information
- Timeliness
and accuracy
- Customer
complaints
- Age
of outstanding transactions in bank reconciliations
Data Scientist at Kenya Airways
Purpose
Reporting to the Senior Manager – Data Science & Analytics,
the Data Scientist is responsible for advising the business on the potential of
data, to provide new insights into the business’s mission, and by advanced
statistical analysis, data mining, and data visualization techniques, to create
solutions that enable enhanced business performance
Responsibilities
- Build
econometric and statistical models for various problems inclusive of
projections, classification, clustering, pattern analysis, sampling and
simulations.
- Build
the foundation of state-of-the-art scientific and technical capabilities
within the Data, Analytics & AI department to support several planned
and ongoing data projects.
- Provide
forward-thinking recommendations to the business by building in-depth
understanding of the problem domain and available business data assets,
especially those pertaining to strategic initiatives and value-based
programs
- Execute
ad-hoc data mining and exploration tasks on large datasets related to the
business ‘strategies.
- Generate
actionable insights applying advanced statistical techniques, for example,
predictive statistical models, segmentation analysis, customer profiling,
analysis, survey design, and data mining
- Collaborate
with senior data scientists to communicate obstacles and findings to
relevant stakeholders to improve decision making and drive business
performance.
- Be
an advocate for a continually improving way of working within the team to
drive efficient and impactful engagement and accurate delivery of service.
- 100%
adherence to policies, procedures and statutory guidelines.
- Participate
in project execution to ensure that projects scope is understood,
completed on time, to service delivery specifications.
- Audit
issues close within the quarter of identification, or within the agreed
time frames, whichever is shorter.
- Strong
relationships and communications with stakeholders to ensure customer
satisfaction and that concerns are addressed and expectations met.
- Own
up-to-date and actioned competency assessments and development plans.
Skills
- Ability
to think creatively, highly driven and self-motivated
- Strategic
perspective with an ability to analyze complex issues, develop appropriate
action plans and deliver results.
- Ability
to synthesize and analyze diverse data and information, develop and
recommend strategies.
Qualifications
- Bachelor’s
degree in Statistics, Mathematics, Computer Science, Machine Learning,
Economics, or any other related quantitative field. Working experience of
the equivalent is also acceptable for this position.
- At
least 2 years of working experience working with business
analysis/informatics and business outcomes research within a fast-paced
and complex business setting, preferably working as support data
scientist.
- Experience
working in probability and statistics, time-series analysis, or
econometrics as well as experience in the use of machine learning methods,
for example, linear regression, decision tress, and so forth.
- Experience
as well as in-depth knowledge of the Python programming language, Cloud
data science platform e.g. AWS sage maker and substantial knowledge of big
data platforms.
Business Performance Manager – Operations
Purpose
This role is responsible for End-to-End Finance Business
Partnering Support of the Operations Division business unit comprising of below
departments.
- Flight
Operations (Chief Pilot, Flight Operations Training, Inflight Services
& Catering, Operations Control Centre),
- Ground
Services (NBO Hub, Domestic & International Stations).
This includes Reporting (weekly / monthly), Forecasting
(weekly / monthly), Planning (Quarterly / Annual / Long-range Plan), Decision
Support and Performance Management.
The requirements for this role include but not limited to
strong business partnering skills, coupled with strategic business analysis and
sound business acumen.
Finance Analyst – Operations
Purpose
- The
role of a Finance Analyst – Operations is the creation and maintenance of
key financial and non-financial metric schedules, ensuring data integrity
and consistency, using financial reporting tools and systems used in KQ
for extraction of data.
- The
Finance Analyst supports the following sections within the Operations
department: Chief Pilot, Inflight, Flight Ops training, OCC, and Ground
services Hub, Domestic & International stations with a huge annual
budget of over USD 800 million.
Senior Engineer – Mechanical / Avionics Workshop
Purpose
- The
candidate will supervise multiple maintenance teams by planning,
coordinating and monitoring competent maintenance activities in order to
ensure quality, safe, cost effective, on-time completion of tasks and
minimize turnaround time in line with aviation safety standards.
Safety and Quality Officer
Purpose
The Safety and Quality Officer is responsible for ensuring
the highest standards of quality and safety across all aspects of Fahari
Aviation’s operations, including flight operations, training and
distributor/reseller activities. This role will drive a culture of continuous
improvement and risk mitigation, ensuring compliance with all relevant
regulatory requirements. The primary objective is to safeguard the
organization’s reputation, protect personnel, and maintain operational
excellence through effective quality and safety management practices.
Principal Planning Engineer
Purpose
- Responsible
for definition and implementation of aircraft maintenance requirements in
the assigned area, through optimization of processes, procedures and
resources in order to achieve the mission of the technical department,
“delivering a safe and well maintained fleet”.
Quality Assurance Engineer (QAE)
Purpose
- To
ensure regulatory requirements are upheld and that constant maintenance
standards and organization procedures are applied to KQ/Customer aircraft
to the end that an airworthy, reliable, quality product is provided and
that this is done in a cost-effective manner. Also responsible to maintain
an independent Quality System.
Cabin Mechanic – Heavy Maintenance
Purpose
- Carry
out all assigned cabin aesthetics maintenance inspection tasks
and repairs/ component replacements on all KQ fleet and third party
operators at optimized cost for the business whilst upholding
high standards to maintain schedule integrity.
Asante Rewards Loyalty Agent
Purpose
Reporting to Operations Manager CRM & Loyalty, you will
play a key role in enhancing the experience of our most valued customers. This
position is responsible for enhancing the Asante Rewards customer experience
through proactive engagement, efficient handling of enquiries, and support in
flight reservations, redemptions, and disruption management. If you enjoy going
above and beyond to create memorable customer interactions, we want to hear
from you!
Travel Advisor, Johannesburg
Purpose
Reporting to Lead Travel Advisor, the ideal
candidate will be tasked with promoting and selling KQ products and value add
services (ancillary) at bothB2C & B2B level, provide personalized travel
related services to internal and external customers and demonstrate ownership
and execution of Sales process
Lead Travel Advisor – Kisumu
Purpose
Reporting to Commercial Manager Retail &
Emerging Accounts, the ideal candidate will be tasked with promoting
and selling KQ products and value add services (ancillary) at both B2C &
B2B level, provide personalized travel related services to internal and
external customers and demonstrate ownership and execution of Sales process.