Communication and PR Manager at Micro Enterprises Support Programme Trust (MESPT)
Communication and PR Manager
The Communication & PR Manager will lead the development
and execution of high- impact communication and public relations strategies
that advance MESPT’s visibility, credibility, stakeholder engagement, and
influence. The role will drive impact storytelling, media relations,
youth-centered communications, and knowledge products ensuring all content is
ethical, inclusive, safeguarding-compliant, and evidence-based.
Key Responsibilities
- Strategic
Corporate Communications, Public Affairs & Reputation Management
- Develop
and lead an integrated Corporate Communications & PR Strategy that
strengthens MESPT’s institutional brand across both the financial services
arm and donor-funded programmes.
- Work
closely with the Head of Fundraising and Partnerships to support donor
positioning, partnership cultivation, institutional profiling, and
resource mobilization.
- Protect
and strengthen brand integrity by enforcing consistent messaging, tone,
and visual identity across all communication platforms and materials.
- Ensure
compliance with donor visibility guidelines, internal governance policies,
and programme communication standards through collaboration with internal
teams and external service providers.
- Drive
public affairs and policy communications including issue framing,
stakeholder engagement, and proactive positioning on sector and regulatory
matters relevant to MESPT’s mandate.
- Lead
issues management, crisis communication, and reputational risk strategy,
including monitoring public sentiment and coordinating response actions.
- Serve
as a strategic advisor to senior leadership on internal and external
messaging, ensuring responses are timely, accurate, coordinated, and
consistent.
- Prepare
and manage the annual communications workplan, content calendar,
campaigns, and publication timelines.
- Translate
programme results into high-impact communication products tailored to
youth, communities, donors, government, private sector, and partners.
- Digital
Communications, Internal Engagement & Brand Visibility
- Lead
MESPT’s digital communications strategy to strengthen visibility,
engagement, and brand presence across platforms.
- Oversee
website content updates, social media publishing, digital campaigns and
paid promotions (where applicable).
- Ensure
consistent branding, institutional and programs identity across all
digital channels and communication products.
- Drive
youth-focused engagement through modern formats such as reels, short
videos, infographics and podcast clips.
- Track
and analyze digital performance metrics and optimize campaigns using data
insights.
- Establish
and support an internal communications champions’ network to amplify
approved messaging while ensuring compliance with brand and digital
conduct standards.
- Build
staff capacity through coaching on responsible digital engagement,
storytelling, and social media advocacy.
- Lead
change communication initiatives supporting organizational transformation
and culture strengthening.
- Stakeholder
Communications, Partner Visibility & Donor Engagement
- Work
closely with the Head of Fundraising and Partnerships to coordinate
stakeholder and partner communications to ensure consistent messaging
across programme partners and platforms.
- Support
partner visibility, co-branding, and donor acknowledgement in line with
donor visibility requirements.
- Develop
and maintain standardized key messaging packs for strategic engagements
with government, donors, private sector, and learning platforms.
- Provide
communications support for high-profile events including programme
launches, policy dialogues, exhibitions and summits.
- Support
packaging of donor- and investor-facing materials including partnership
briefs, concept notes, pitch materials and impact narratives.
- Manage
strategic communications engagement with donors and development partners
to strengthen confidence in MESPT’s work and results.
- Media
Relations & Public Relations
- Manage
external visibility through proactive media engagement including press
releases, advisories, conferences, interviews, and spokesperson support.
- Build
and maintain relationships with journalists, editors, producers and media
houses.
- Identify
and manage PR opportunities including awards, publications, thought
leadership placements and speaking engagements.
- Monitor
media coverage and develop regular media intelligence reports including
sentiment analysis.
- Impact
Storytelling & Content Development
- Lead
production of compelling impact stories including beneficiary/youth
spotlights, human-interest stories, success narratives and finance access
stories.
- Produce
and quality-assure communications products including brochures,
factsheets, newsletters, annual reports, case studies, donor briefs and
pitch decks.
- Ensuring
content consistently demonstrates results, learning, innovation and
systems change.
- Coordinate
ethical photo/video documentation during field missions and stakeholder
engagements.
- Safeguarding,
Ethics & Consent Compliance (Critical)
- Ensure
safeguarding compliance in all communications, including informed consent,
safe photography, confidentiality, and dignity-first portrayal.
- Prevent
harmful storytelling practices including stereotyping, exploitation or
inappropriate disclosure.
- Implement
safeguarding review systems for sensitive content and ensure incident-free
communications practices.
- Train
staff and partners on ethical storytelling and consent standards.
- Knowledge
Management, Learning & Influence
- Package
programme evidence, learning and insights into knowledge products such as
learning briefs, toolkits, policy briefs and case studies.
- Support
documentation of models and approaches that demonstrate innovation and
scalability.
- Support
policy influence and advocacy through targeted messaging and content
development.
- Events,
Engagements, Visibility & Protocol
- Lead
visibility planning and communications for institutional and programme
events.
- Develop
speeches, scripts, talking points, stakeholder invitations, event branding
materials, protocol arrangements and media coordination plans.
- Provide
communications and protocol support for VIP visits, donor missions,
investor engagements and government delegations.
- Lead
planning and delivery of MESPT’s flagship BDCG Annual Conference,
including messaging, branding, speaker positioning, media engagement,
content development and post-event visibility.
- Ensure
all events achieve strong documentation, media coverage and post-event
reporting aligned to donor and institutional standards.
- Perform
any other duties assigned by the Supervisor from time to time.
Key Deliverables
- Improved
institutional visibility and brand perception among donors, government,
partners, communities and media.
- Communications
Strategy implemented with ≥90% annual deliverables achieved.
- Fundraising
and partnership support strengthened through high-quality communication
products and stakeholder materials.
- Increased
positive media performance (volume, reach and sentiment).
- Digital
growth achieved including improved reach, engagement and audience growth.
- Quarterly
impact stories and knowledge products delivered on time.
- BDCG
Annual Conference delivered successfully with strong visibility outputs
and stakeholder feedback.
- Timely
donor and investor communications delivered to standard.
- Zero
safeguarding breaches in all communications content and media
documentation.
- Effective
management of reputational risks and crisis communications.
- Strengthened
internal communications and staff alignment.
- Full
budget and governance compliance maintained.
Knowledge, Experience & Skills
- Minimum
7 years progressive experience in communications/PR, preferably in
donor-funded programmes, youth development, livelihoods, finance,
agriculture, inclusion, or climate-related programmes.
- Proven
experience developing and implementing communication strategies.
- Strong
media relations and public engagement experience.
- Proven
ability to produce donor-quality communication products and reports.
- Excellent
writing and editing skills (development communications and news writing).
- Strong
digital communications skills (content strategy, publishing calendars,
analytics).
- Strong
branding, messaging and stakeholder engagement competence.
Monitoring, Evaluation, Accountability & Learning (MEAL) Officer at Micro Enterprises Support Programme Trust (MESPT)
Monitoring, Evaluation, Accountability & Learning
(MEAL) Officer
The MEAL Officer will provide technical and operational
support in the design, implementation, coordination, and continuous
strengthening of an integrated Monitoring, Evaluation, and Learning system for
the FIYMA Programme. The role will serve as a critical link between strategic
MEL leadership and operational execution by ensuring consistent application of
robust MEAL systems, tools, standards and partner staff capacity across
assigned partners organizations. The MEAL Officer will ensure that high-quality,
reliable, and timely data flows from field operations into centralized systems
to support evidence-based decision-making, donor compliance performance and
adaptive management.
Key Responsibilities
- MEAL
System Development and Management:
- Participate
in the design and operationalization of the FIYMA MEAL system development,
result framework, tools, and SOPs across assigned programme staff and
partners.
- Support
in the design and maintenance of core MEAL documents, including results
frameworks, MEAL plan, data quality assurance mechanisms, database
management system, tools and reporting schedule.
- Facilitate
harmonization of MEAL approaches, tools, and methodologies across all
programmes implementing partners and staff.
- Ensure
adherence to consortium-wide MEAL standards, operating procedures,
data-sharing agreements, and reporting protocols.
- Programme
Monitoring, Evaluations and performance management:
- Plan,
coordinate, and participate in routine monitoring missions, joint field
visits, and implementation reviews.
- Ensure
systematic tracking of programme outputs and outcomes related to youth
financial inclusion, MSME growth, and agricultural enterprise performance.
- Analyze
programme monitoring data to assess progress against targets, identify
implementation bottlenecks, and inform corrective actions.
- Prepare
periodic performance briefs, dashboards, and management summaries to
support strategic decision-making.
- Initiate
the planning and coordination of programme evaluations, including
baseline, midline, endline, and thematic evaluations.
- Ensure
availability of high-quality datasets and documentation for evaluation
purposes.
- Support
synthesis, dissemination, and utilization of evaluation findings for
programme improvement and accountability.
- Data
Management, Quality Assurance and Compliance:
- Support
in deployment, and management of a centralized, secure, and scalable FIYMA
programme database.
- Maintain
accurate and up-to-date databases for programme beneficiaries and outputs.
- Monitor
adherence to standardized procedures for data collection, cleaning,
validation, storage, and backup across programme partners.
- Strengthen
digital data collection and reporting tools to support real-time
monitoring and analysis across programme partners.
- Support
implementation of a comprehensive Data Quality Assurance (DQA) framework
for the FIYMA Programme.
- Conduct
routine data quality checks, verification exercises, and spot audits to
ensure data accuracy, completeness, consistency, and timeliness.
- Identify
data quality risks and support partners to implement corrective action
plans.
- Ensure
compliance with data protection, confidentiality, ethical data use, and
donor reporting standards.
Knowledge, Experience & Skills
- Minimum
of 2 years of progressive MEAL experience in donor-funded development
programmes.
- Demonstrable
experience in designing and implementation of monitoring systems, survey
techniques incl. qualitative investigation, and statistical analysis for
community development programmes.
- Strong
experience in conducting baseline, evaluations, and /or thematic studies
especially for programmes working on youth, MSME, financial inclusion, or
Agri-enterprise development programmes
- Extensive
experience in managing database for large scale / complex programmes using
digital applications/ systems.
- Demonstrated
expertise in statistical analysis of large data sets using statistical
packages and applications such as SPSS, R, Power BI etc.
- Demonstrated
Experience using digital data collection tools (Kobo Toolbox, ODK, TARO
works).
- Practical
experience in data management, quality assurance, and reporting.
- Strong
analytical and problem-solving skills.
- High
level skills and experience in training & capacity building in
MEAL
- Excellent
coordination, supervision, and mentoring abilities.
- Strong
presentation, report writing and communication skills.
Credit Risk Analyst Officer at Micro Enterprises Support Programme Trust (MESPT)
Credit Risk Analyst Officer
The Credit Risk Analyst will be responsible for assessing,
monitoring, and managing credit risk within the FIYMA Fund, with a primary
focus on Financial SACCOs and SMEs. The role supports sound credit
decision-making, portfolio quality, and sustainability by providing independent
risk analysis, portfolio insights, and early warning signals, while aligning
with MESPT’s inclusive finance and development mandate.
Key Responsibilities
- Credit
Risk Assessment & Independent Credit Review:
- Conduct
comprehensive credit risk assessments for partner Financial SACCOs and
MSME/agri-enterprise borrowers, covering financial, operational,
governance, and sector/value chain risks.
- Review
credit appraisal proposals and provide independent risk opinions,
including key risks, mitigants, and recommendations for approval/decline
or restructuring.
- Analyze
borrower financials (financial statements, cashflows, ratios) to determine
repayment capacity and stress-test affordability where applicable.
- Assess
proposed credit structures including pricing, tenor, covenants, and
security/collateral arrangements, ensuring risk is appropriately
mitigated.
- Confirm
alignment of all credit recommendations with MESPT credit policies, risk
appetite, and FIYMA Fund lending guidelines.
- Portfolio
Risk Monitoring, Early Warning & Portfolio Quality Management:
- Monitor
and analyse portfolio performance indicators including PAR (1/30/60/90),
NPL ratio, arrears trends, delinquency roll rates, restructures,
recoveries, and write-offs.
- Develop,
maintain, and continuously refine portfolio risk dashboards, monitoring
tools, and periodic risk reports to support decision-making.
- Track
and assess concentration and exposure risks across the portfolio.
- Monitor
credit lifecycle risks end-to-end (origination → disbursement → repayment
→ collections) and flag emerging risk drivers.
- Identify
and escalate early warning signals across SACCO and SME portfolios,
including deteriorating repayment behavior and high-risk segment trends.
- Conduct
stress testing and scenario analysis on priority segments/products to
assess vulnerability and downside risk.
- Evaluate
performance of FIYMA loan products and partner lending models (check-off,
SME, agri-enterprise, youth/women lending) and recommend portfolio
optimization actions.
- Recommend
and support implementation of proactive risk mitigation measures,
including tightening eligibility criteria, enhanced controls,
restructuring strategies, and targeted recovery actions to prevent
portfolio deterioration.
- Credit
Risk Policy, Frameworks, Controls & Compliance:
- Support
the development, review, implementation, and continuous improvement of
FIYMA credit risk policies, procedures, tools, and frameworks across
partner FIs.
- Contribute
to the design and refinement of risk rating models, borrower grading
methodologies, scorecards, and portfolio classification parameters to
strengthen credit decision-making.
- Review
the adequacy of proposed security/collateral, guarantees, and other risk
mitigants, and provide recommendations to enhance risk coverage and
enforceability.
- Ensure
lending practices remain aligned with: FIYMA credit guidelines and
applicable regulatory sector requirements.
- Monitor
end-to-end compliance with credit policy controls, including: approval
limits and delegated authorities, maker-checker workflows and
authorization controls, documentation completeness and KYC compliance and
adherence to top-ups, refinancing, rescheduling/restructuring rules.
- Track,
analyze, and report approval exceptions, overrides, and policy breaches,
and maintain exceptions register to support governance and accountability.
- Identify
systemic control gaps, recurring policy breaches, and emerging compliance
risks, and recommend: corrective actions, credit process enhancements and
targeted capacity-building/training interventions.
- Support
internal control strengthening by contributing to: audit preparations and
responses, compliance reviews and periodic risk control testing and
closure of audit findings related to credit processes.
Knowledge, Experience & Skills
- At
least 2 years’ experience in credit risk analysis, risk management, or
financial analysis.
- Experience
analyzing Financial SACCOs and Financial institutions (A MUST) and SMEs
- Solid
understanding of credit risk, portfolio management, and financial
modeling.
- Ability
to interpret Sacco and SMEs financial statements, cash flows, and
management accounts.
- Working
knowledge of Power BI (preferred)
- Strong
analytical, problem-solving, and critical thinking skills.
- Excellent
writing and presentation skills.
- Proficiency
in MS Excel and credit/risk management systems.
- Knowledge
of cooperative and SME regulatory frameworks
Credit Data Analytics and Systems Officer at Micro Enterprises Support Programme Trust (MESPT)
Job Purpose
The Credit Data Analytics and Systems Officer will support
the Credit function by managing and optimizing credit-related systems and
delivering high-quality credit analytics. The role will ensure the integrity,
accuracy, automation, and availability of credit data across lending systems,
enabling improved loan processing, portfolio monitoring, risk management, and
collections performance.
Key Responsibilities
- Credit
Systems Administration, MIS and Portfolio Analytics:
- Serve
as the primary administrator and technical support lead for FIYMA credit
systems, including the core banking loan module and collections tools.
- Configure
and maintain FIYMA loan products and credit parameters in the system
(interest rates, repayment terms, fees, penalties, arrears computations,
and credit limits).
- Administer
and monitor credit workflow controls to ensure compliance with SACCO
lending policy (maker–checker rules, approval hierarchies, exception
approvals, user roles and limits).
- Support
continuous system improvement through credit-related upgrades, patch
testing, UAT coordination, deployment, and rollout of enhancements.
- Develop,
automate, and maintain Credit MIS dashboards and reporting packs (daily,
weekly, and monthly).
- Generate
and analyze portfolio performance reports including disbursements, arrears
ageing buckets, PAR/NPL trends, write-offs, recoveries, and collections
performance.
- Produce
segmented portfolio analytics by client, product, and credit officer
performance to support management decisions.
- Ensure
reporting accuracy through routine validation, reconciliations, and
resolution of credit MIS data gaps and inconsistencies.
- Provide
timely credit portfolio risk alerts and insights on emerging trends and
deteriorating segments.
- Support
collections workflows within the system: reminders, arrears aging and
recovery actions.
- Create
collections performance dashboards and ranking reports.
- Support
integration of alternative collections tools (SMS platforms, dialers) if
available.
- Support
capacity building for SACCOs/credit teams through system guidance,
reporting interpretation, and ongoing user support.
- Credit
Data Management, Integrity & Reporting:
- Enforce
credit data quality standards across the department (accuracy,
completeness, consistency, timeliness).
- Develop
and maintain a centralized credit data management system covering the full
loan lifecycle (borrowers/financial partners, applications, approvals,
disbursements, repayments, portfolio performance).
- Ensure
standardized data definitions, structures, tools, templates, and reporting
formats are applied consistently across all financial partners.
- Integrate
credit data from financial partners’ core banking systems, loan management
platforms, and programme monitoring tools.
- Maintain
comprehensive participant/borrower-level datasets, including profiles,
value chains, geographical distribution, MSME characteristics, and loan
utilization.
- Track
outreach and inclusion metrics aligned to programme targets (young women
and men, including PWDs and refugees).
- Conduct
routine reconciliations to ensure data integrity and alignment across
systems, including:
- loan
schedules vs collections
- system
loan balances vs Finance GL
- disbursement
records vs approvals
- Detect,
investigate, and resolve data exceptions and inconsistencies (duplicate
loans, incorrect repayment schedules, misapplied penalties/charges,
inconsistent borrower/member records).
- Develop
and maintain automated dashboards and reports on loan fund performance,
outreach, and inclusion indicators.
- Produce
periodic reports aligned to FIYMA performance measurement and reporting
frameworks.
- Support
development of evidence-based narratives, tables, and annexes for donor
and stakeholder reporting.
- Ensure
secure data storage, controlled access, and compliance with data
protection, privacy, and confidentiality requirements.
Knowledge, Experience & Skills
- At
least 2 years’ experience supporting credit operations through: data
analytics/reporting; lending systems/core banking support; collections
tools, ideally in a SACCO, MFI or bank.
- Advanced
knowledge and skills in data analytical and visualization tools such as
STATA, R, Power BI, Tableau etc.
- Strong
Analytical skills and ability to convert data into actionable insights for
data driven decision making.
- Experience
designing data collection templates, dashboards, or reporting tools is
highly desirable.
- Excellent
communication and report-writing skills; ability to train and mentor staff
and partners.
- Core
banking system exposure (loan module).
- Strong
Excel (advanced reporting & automation).
- SQL
(queries, joins, stored extracts).
- Power
BI/Tableau dashboards.
- Understanding
of SACCO lending and collections processes.
Credit and Business Development Officer at Micro Enterprises Support Programme Trust (MESPT)
Job Purpose
The Credit and Business Development Officer will support the
FIYMA Programme to expand sustainable access to finance for youth, women, and
MSMEs by originating, appraising, structuring, and monitoring credit facilities
through partner financial institutions and Market Actors. The role combines
business development and credit execution to ensure that financed clients are
viable, repayment capacity is sound, and portfolio quality is maintained in
line with FIYMA credit guidelines and MESPT Credit Policies.
Key Responsibilities
- Credit
Origination, Appraisal & Loan Structuring
- Receive,
screen, register, and process credit applications in line with FIYMA
eligibility criteria, MESPT credit policies, and approval workflows.
- Identify
and mobilize eligible SACCOs, cooperatives, MSMEs, and organised
youth/women groups for access to programme credit facilities.
- Conduct
comprehensive credit appraisal and due diligence, including: borrower
financial analysis business viability assessment, governance and
management capability review and market assessment, value chain mapping,
and value chain risk analysis.
- Undertake
field verification visits to confirm client operations and risk exposure,
including site visits to business premises, farms/production sites, and
related value chain actors.
- Assess
suitability, adequacy, and enforceability of proposed security structures
(collateral, guarantees, risk-sharing arrangements) and recommend
appropriate mitigants.
- Structure
facilities based on borrower cashflow cycles (including
seasonal/agricultural cycles), recommending optimal: pricing, tenor, grace
periods, repayment schedules, and covenants.
- Prepare
high-quality credit proposals/appraisal memos with clear risk analysis and
recommendations for submission to the relevant approval committees in line
with the delegated authority matrix.
- Ensure
full compliance with maker-checker controls, KYC requirements, and
documentation standards prior to submission and approval.
- Coordinate
preparation of offer letters and required facility documents, and support
timely loan disbursement in line with approved terms and conditions.
- Business
Development & Pipeline Development
- Identify,
map, and develop a pipeline of eligible financing opportunities aligned
with FIYMA target segments (youth-led enterprises, women-owned MSMEs,
agri-SMEs, cooperatives and SACCO-linked enterprises).
- Conduct
finance partner engagement and market outreach to create demand for FIYMA
financing and related support services.
- Promote
uptake of FIYMA loan products through structured field activations,
sensitization forums, and stakeholder meetings.
- Coordinate
with Capacity Building teams to ensure clients/partners receive necessary
technical assistance for bankability and sustainability.
- Prepare
and submit pipeline reports, opportunity trackers, and weekly/monthly BD
progress updates.
- Credit
Administration & Disbursement Readiness
- Coordinate
pre-disbursement conditions and ensure all legal documentation is complete
and verified.
- Confirm
fulfillment of conditions precedent (CPs) including insurance, collateral
perfection, guarantees, partner confirmations, and borrower compliance
requirements.
- Support
loan booking and ensure correct facility set-up in the credit systems
(repayment schedules, interest rates, penalty configuration, grace
periods).
- Participate
in loan disbursement controls to ensure proceeds are applied to intended
purposes (especially for credit-linked productive investments).
- Portfolio
Monitoring, Collections Support & Credit Relationship Management
- Manage
an assigned credit portfolio and maintain strong, professional
relationships with partners and funded clients to support performance,
compliance, and retention.
- Conduct
post-disbursement monitoring (PDM) and portfolio reviews to confirm
appropriate facility utilization and track borrower performance.
- Monitor
repayment behavior, arrears trends, and Portfolio-at-Risk (PAR)
indicators; identify emerging default risks and initiate timely corrective
action.
- Support
early arrears management through proactive partner engagement, development
of joint recovery plans, and implementation of agreed remedial actions.
- Trigger
escalation workflows for distressed recommend restructuring/rescheduling
options where justified, and ensure interventions are policy-compliant and
properly documented.
- Maintain
updated and audit-ready facility files, loan registers, monitoring
tools/databases, and credit documentation (both hard and soft copy) in
line with FIYMA guidelines and MESPT Policy.
- Prepare
periodic portfolio performance and monitoring reports, including PAR
analysis, risk insights by sector/segment, and key portfolio trends.
- Capture
and document lessons learned, case studies, and best practices from credit
interventions to strengthen programme learning and portfolio improvement.
- Provide
technical input to the design/refinement of inclusive credit approaches
and tailored products that enhance access for women, youth, PWDs, and
refugee groups.
- Partnerships,
Stakeholder Engagement & Agri-Finance Technical Advisory
- Collaborate
with the Capacity Building and Gender & Youth Inclusion Officers to
deliver integrated enterprise support that strengthens borrower readiness,
inclusion outcomes, and portfolio quality.
- Liaise
and coordinate with SACCOs, cooperatives, county governments, and
consortium/implementation partners to support effective portfolio
management, delivery alignment, and issue resolution.
- Provide
technical advisory support to SACCOs, cooperatives, and implementing
partners on agri-finance lending models, including: credit structuring for
agri-enterprises and value chain actors; cashflow-based lending
methodologies; seasonal/agricultural repayment schedule design; risk
mitigation approaches (e.g., insurance, diversification,
aggregation/anchor models).
- Work
jointly with partners to strengthen credit discipline, repayment culture,
and portfolio performance across FIYMA-supported lending.
- Participate
in partner trainings, technical clinics, and capacity building activities
for partners and relevant value chain actors, providing practical guidance
to improve lending practices and risk management.
- Compliance,
ESG, Inclusion & Safeguarding Integration
- Ensure
all financed activities comply with FIYMA guidelines, and safeguarding
requirements and do not fund prohibited activities.
- Screen
facilities for environmental and social risks and apply mitigation
measures in line with MESPT ESG Guidelines.
- Promote
inclusive credit access ensuring fair treatment, accessibility for
marginalized groups, and adherence to consumer protection principles.
- Ensure
client data confidentiality and compliance with data protection
requirements.
- Reporting,
Documentation & Continuous Improvement
- Prepare
credit appraisal reports, monitoring reports, facility review reports, and
partner performance trackers.
- Contribute
to portfolio analytics, lessons learned, and improvement of credit
processes and tools.
- Provide
timely information for audits, donor reporting, management reviews, and
programme evaluations.
- Maintain
accurate records in systems including application status, approvals,
disbursements, and monitoring schedules.
- Any
other duties assigned by the FIYMA Credit and Business Development Manager
Key Deliverables (KPIs)
- Number
and quality of viable financing opportunities sourced (pipeline).
- Disbursement
volume and number of facilities booked within approved turnaround time
(TAT).
- Portfolio
quality indicators: PAR 30/60/90, default rate & NPL ratio.
- Quality
of credit appraisals (accuracy, completeness, minimal exceptions).
- Monitoring
compliance rate
- Inclusion
targets achieved (youth/women/PWD participation).
- Partner
satisfaction and retention / repeat business.
- Documentation
quality and audit outcomes (minimal documentation gaps).
Knowledge, Experience & Skills
- Minimum
2 years’ experience in credit management, MSME financing, or
cooperative/SACCO lending.
- Strong
knowledge of agricultural finance, value chains, and green financing.
- Credit
structuring and documentation.
- Portfolio
monitoring and early warning detection.
- Knowledge
of agricultural finance dynamics (seasonality, price volatility,
production risks).
- Practical
experience in loan processing, portfolio monitoring, and recovery.
- Excellent
negotiation, communication, and customer relationship skills.
- Good
report writing and presentation skills.
Credit and Business Development Manager at Micro Enterprises Support Programme Trust (MESPT)
Job Purpose
The FIYMA Credit and Business Development Manager is
responsible for the end-to-end credit management of the FIYMA Loan Capital, and
the business development function focused on building a strong pipeline of
eligible financial partners and quality loan portfolios. The role ensures the
FIYMA Loan Capital is managed with strong underwriting discipline, portfolio
quality, risk controls, compliance, and growth of lending partnerships, while
delivering on programme targets for youth, women, persons with disabilities
(PWDs), and refugees.
Key Responsibilities
- FIYMA
Loan Capital Strategy, Growth & Portfolio Development
- Lead
the design and implementation of FIYMA Loan strategy credit strategy in
line with programme objectives, fund covenants, and partner financial
inclusion models.
- Develop
and maintain the FIYMA loan pipeline and disbursement plan to meet annual
targets.
- Identify
and onboard SACCOs and other financial intermediaries as eligible lending
partners.
- Drive
portfolio expansion while ensuring quality, target alignment, and
sustainability of the revolving loan fund.
- Provide
technical input into the structuring of scalable loan products suitable
for youth-led and women-led agri-enterprises and MSMEs.
- Ensure
compliance with MESPT and donor guidelines, policies, and procedures.
- Strengthen
MESPT’s visibility and influence in financial inclusion and SME
development.
- Credit
Underwriting & Approval Management
- Lead
appraisal and underwriting of wholesale/partner loan facilities (and/or
direct end-borrower lending where applicable).
- Conduct
eligibility assessments for partner institutions, including governance,
financial health, liquidity, controls, and credit management capacity.
- Ensure
all lending proposals meet FIYMA credit policies, risk appetite, donor
guidelines, and internal approval requirements.
- Prepare
credit appraisal reports, credit memos, term sheets, and loan approval
documentation for the relevant approval committees (ie IIC, MCC and BOT).
- Ensure
KYC compliance and adherence to sanctions screening requirements.
- Partner
Management & Business Development (BD)
- Proactively
build and maintain strong partnerships with:
- o
SACCO CEOs and credit teams
- o
Commercial banks and MFIs
- o
ecosystem players: aggregators, cooperatives, processors, input suppliers,
county structures
- Negotiate
facility terms and performance commitments (pricing, repayment terms,
reporting obligations, targets).
- Develop
and implement a partner engagement plan including pipeline reviews,
performance reviews, and joint growth planning.
- Identify
strategic co-financing opportunities and guarantee instruments to scale
outreach.
- Portfolio
Risk Management, Collections & Recovery Oversight
- Monitor
portfolio performance and risk trends including PAR/NPL, restructures,
arrears movement, recoveries, and write-offs.
- Develop
and manage early warning indicators (EWIs) and credit monitoring tools for
proactive portfolio management.
- Oversee
partner collections performance, enforce corrective actions, and support
structured recovery plans for delinquent facilities.
- Recommend
restructuring, rescheduling, or enforcement actions as required in line
with FIYMA guidelines and MESPT credit policy.
- Ensure
adequate documentation and tracking of arrears management actions and loan
status updates.
- Credit
Systems, MIS & Reporting
- Lead
development of FIYMA Loan Fund credit dashboards and portfolio reporting
(monthly/quarterly/annual).
- Maintain
accurate loan documentation registers, facility tracking sheets,
disbursement schedules, and repayment schedules.
- Collaborate
with ICT teams to automate reporting pipelines (Power BI/Excel/SQL, as
relevant).
- Submit
timely and accurate reports to MESPT management, FIYMA PMU and Mastercard
Foundation, including: disbursement status; portfolio quality; outreach
against targets (youth, women, PWDs, refugees); partner performance
scorecards.
- Compliance,
Governance & Documentation Controls
- Ensure
lending operations comply with programme agreements, Loan Capital
governance procedures, and audit requirements.
- Maintain
strong loan documentation standards: signed term sheets, security
instruments, guarantees, covenants, and reporting clauses.
- Support
internal/external audits by ensuring audit-ready credit files and clear
approval trails.
- Ensure
partner finance institutions comply with facility covenants, reporting
timelines, and eligible portfolio definitions.
- Capacity
Building Support for Partner Institutions (Credit & BD Focus)
- In
liaison with the Capacity Development Coordinator, identify credit
capacity gaps among partner financial institutions and recommend targeted
interventions.
- Oversee
documentation of lessons learned, case studies, and success stories.
- Promote
adaptive management and evidence-based decision-making.
- Ensure
accountability and safeguarding mechanisms are operational and effective.
- Any
other duties assigned by the Programme Director.
Key Deliverables
- Annual
FIYMA Loan Fund pipeline plan and disbursement schedule
- Approved
partner onboarding documentation and facility appraisal reports
- Monthly
portfolio performance dashboards and partner scorecards
- Partner
engagement reports and pipeline review minutes
- Arrears
and recovery action plans and progress reports
- Updated
loan tracking tools and compliance.
Knowledge, Experience & Skills
- Minimum
7 years’ experience in credit management, lending, portfolio risk
management, or business development in a bank/SACCO/MFI/development
finance institution.
- At
least 3 years in a supervisory/management role.
- Demonstrated
experience in: credit underwriting and facility structuring; managing loan
portfolio performance and recoveries; SME/agri/MSME finance and partner
relationship management and institutional lending.
- Strong
understanding of SACCO lending operations and credit systems is a strong
advantage.
- Strong
financial analysis, risk management, and portfolio oversight skills.
- Proven
experience in programme design, donor reporting, and compliance.
- Knowledge
of governance frameworks, financial regulations, and cooperative sector
dynamics in Kenya.
- Excellent
leadership, communication, and negotiation skills.
- Strong
report writing, presentation, and data analysis skills
Capacity Development Coordinator at Micro Enterprises Support Programme Trust (MESPT)
Job Purpose
The Capacity Building Coordinator is responsible for
designing, coordinating, delivering, and continuously improving FIYMA’s
capacity development interventions targeting youth- and women-led
agri-enterprises, MSMEs, farmer groups, and FIYMA partner financial
institutions
Key Responsibilities
- Capacity
Building Coordination & Planning
- Lead
the design and implementation of the FIYMA Capacity Development Strategy
and Delivery Plan aligned to programme outcomes and donor requirements.
- Provide
technical guidance on capacity building
- Develop
annual and quarterly capacity building workplans (targets, counties,
cohorts, training cycles, budgets)
- Facilitate/conduct
capacity needs assessments for programme participants and translate gaps
into structured learning pathways
- Ensure
training activities integrate young people, financial skills and
inclusive principles.
- Curriculum
Development, Training Products, Tools & Learning Systems
- Facilitate
and coordinate development/adaptation of training FIYMA Training
Curriculums and Training Manuals/Modules.
- Ensure
all learning materials meet: adult learning best practice; accessibility
(youth-friendly, gender-responsive, inclusive for PWDs) and local context
relevance
- Support
and facilitate the roll-out of blended learning systems (in-person +
digital).
- Partner
Financial Institution (FI) Capacity Building Support
- Coordinate
capacity strengthening initiatives for partner FIs to improve SME/agri
credit appraisal, gender lens / youth lens credit processes, risk
mitigation approaches and product suitability and monitoring
- Support
FI training in areas tied to FIYMA objectives (SME finance and risk
practices), consistent with models where partner financial institutions
receive capacity strengthening to improve SME lending outcomes.
- Quality
Assurance & Continuous Improvement
- Establish
and manage a quality assurance framework i.e trainer performance
standards; session evaluation tools; participant feedback loops and
training effectiveness reviews among others
- Conduct
periodic learning reviews and recommend module improvements.
- Maintain
a pool of vetted facilitators and service providers.
- Monitoring,
Evaluation, Learning & Reporting (Capacity Building Workstream)
- Work
closely with the MEAL function to define training indicators
(output/outcome); ensure data integrity and completeness and report on
progress and results
- Track
the effectiveness of the trainings such as: trained, disaggregated (sex,
age, disability); knowledge gain (pre/post); businesses formalized;
investment-ready enterprises; successfully accessing finance etc
- Document
lessons learned, success stories, and case studies from capacity building
activities.
- Prepare
timely reporting to the PMU, consistent with strong M&E and structured
reporting expectations
- Provide
technical input to programme reports, donor updates, and stakeholder
forums.
- Budget
Management & Compliance
- Prepare
costed capacity building budgets and procurement requests.
- Ensure
value-for-money in training costs.
- Coordinate
with Finance/Procurement to ensure compliant contracting and payments.
- Support
audit readiness through proper documentation: attendance registers;
training reports; contracts; deliverables and evidence photos/materials
- Any
other duties assigned by the Programme Director
Key Deliverables
- Annual
Capacity Development Plan (costed)
- Quarterly
training calendars and schedules
- Training
toolkit (curriculum + facilitator manuals + participant materials)
- Capacity
Needs assessment tools and reports
- Training
completion reports, session evaluation summaries
- Quarterly
learning brief (what worked / what didn’t / adjustments)
- Database
of beneficiaries trained + coaching follow-up tracker
- Documented
case studies of impact
Knowledge, Experience & Skills
- Minimum
7 years’ experience in capacity building, organizational development, or
enterprise development, with at least 3 years in a leadership/coordination
role.
- Strong
knowledge of SACCOs, cooperatives, and MSME ecosystems in Kenya.
- Experience
in adult learning methodologies, training curriculum development, and
facilitation.
- Demonstrated
skills in coaching, mentorship, and enterprise development.
- Strong
project management, planning, and reporting skills.
- Excellent
communication, facilitation, and interpersonal skills.
- Ability
to integrate gender and inclusion principles into program ign and
delivery.
Procurement Intern
Job Purpose
- The
position holder will offer support to the procurement team in tendering,
solicitation, pre-qualification, and in ensuring supplier payment data are
effectively and efficiently maintained according to the guiding policies
and standards.
Key Responsibilities
- Processing
day-to-day procurement requisitions.
- Maintain
the vendor register.
- Prepare,
publish, and issue the procurement notice and bidding documents.
- Manage
the receiving and opening of bids and proposals.
- Coordinate
the evaluation of bids and proposals.
- Prepare
bid analysis & evaluation reports.
- Prepare
LPOs & contracts.
- Notify
all the candidates of the procurement outcome.
- Assist
in the preparation of the Procurement Reports.
- Any
other duties as assigned by the Supervisor from time to time
Key Relationships
Internal:
- Programme
Team
- Credit
Team
- ICT
Team
- Resource
Mobilization team
- HR
officer
External:
- Vendors
and suppliers
Knowledge, Experience & Skills
- At
least one-year of internship experience
- Good
knowledge in Ms Office Suite Products i.e., Excel, Power Point,
SharePoint, OneDrive, Power BI etc
- Experience
in Ms Dynamics Navision or equivalent will be an advantage.
- Familiarity
in Logistics, Procurement, and Supply Chain projects from previous
internships, jobs, or employment would be highly advantageous.
- Good
organizational skills and the ability to multi-task.
- Qualifications/Other
Requirements
- Degree
or Diploma in Procurement, Purchasing, Logistics or Supply Chain
Management or equivalent.