IT Support Intern at ACTSERV
Closing on: Feb 25, 2026
ACTSERV is an actuarial consulting firm with two decades of
business visibility. Our staff have acquired extensive knowledge, experience
and expertise in executing advisory services in employee benefits, life
insurance, banking, health and general insurance, and investments in Africa.
We are seeking to recruit an IT Support Intern who
will assist in providing technical assistance and support across the company,
resolving IT-related issues, and ensuring the smooth operation of IT systems
and infrastructure.
Reporting to: IT Support Officer
Key Duties and Responsibilities:
- Design,
develop, and maintain both the client-side (front-end) and server-side
(back-end) components of web applications.
- Continuous
research on the improvement of existing systems for optimal productivity
of users.
- Maintenance
of IT infrastructure in the organization – offsite and onsite;
- User
technological support, troubleshooting and identification of
technology-related hitches and offering feasible, viable technological
solutions, both remotely and on site;
- Local
premise cloud infrastructure maintenance, set up and configuration;
- Email
server set up, configuration, maintenance and administration;
- Training
of end users on the various use of entities such as the server, ERP, pilot
lines and any other technological entity based on need;
- Monitoring
of systems to ensure minimal or no downtime at all for the various
entities including emails, the documents’ server, all telephone lines, the
ERP and cloud based servers on Digital Ocean;
- Data
backup and storage for redundancy, for both premise-based infrastructure
and cloud-based infrastructure;
- Restoration
of any downtime on the various systems for business continuity;
- Security
monitoring on the various systems, server hardening & security best
practices to ensure the confidentiality, integrity & availability of
critical organization data;
- Training
of users on information security, data and awareness on security while
handling company-sensitive data;
- Setup,
maintenance, administration and set up of the virtual private network
[VPN] for remote working;
- Hardware
repairs and replacement of parts when machines and electronic gadgetry
develop problems;
- Printer
maintenance, user training and administration, including monitoring of
toner levels for optimal performance;
- Email
security by ensuring that emails communication is secure through
monitoring of server logs, quarantining of emails and analysis of logs to
identify any unusual traffic;
- Virtualization
in the operations of cloud infrastructure for maximization of hardware
resources optimally;
- Monitoring
and maintenance and administration of the CCTV system, bio metrics access
and preventive maintenance;
Knowledge, experience and qualifications required:,
- Bachelor’s
degree in Information Technology, or a related field;
- Any
networking qualification, an added advantage, but not mandatory;
- Hands
on experience in ICT infrastructure handling, set up, commissioning and
maintenance;
- Knowledge
of the UNIX and Linux Operating Systems is preferred;
- Knowledge
of Linux servers administration;
- Knowledge
of virtualization;
- Commitment
to professional values and integrity;
- Highly
motivated and adaptable individual with strong technical, communication,
problem solving skills, and displays willingness to learn, attention to
detail, initiative, self drive and ownership of work.
Please Note: Only shortlisted candidates will be
contacted.
Full Stack Developer at ACTSERV
Closing on: Mar 6, 2026
ACTSERV is an actuarial consulting firm with two decades of
business visibility. Our staff have acquired extensive knowledge, experience
and expertise in executing advisory services in employee benefits, life
insurance, banking, health and general insurance, and investments in Africa.
The Full Stack Developer will be
responsible for developing, maintaining, and deploying both front-end and
back-end components of web applications. The ideal candidate should have the
ability to work across the entire software stack, collaborate with design and
product teams, and ensure robust, scalable, and secure solutions.
Reporting to: Manager, Systems Development
Key Duties and Responsibilities:
- Design,
develop, and maintain both the client-side (front-end) and server-side
(back-end) components of web applications.
- Translate
UI/UX designs and wireframes into high-quality, responsive, and
interactive user interfaces using HTML, CSS, and JavaScript frameworks (
React, Next.js).
- Implement
user-facing features with a focus on usability, performance, and
accessibility.
- Ensure
cross-browser compatibility and optimize applications for various devices
and screen sizes.
- Develop
and maintain robust server-side logic, APIs (RESTful or GraphQL), and
database interactions using chosen back-end languages and frameworks
(Python).
- Design
and implement efficient database schemas for relational (PostgreSQL,
MySQL) and/or NoSQL (MongoDB) databases.
- Integrate
third-party services and APIs as required.
- Perform
database design, modeling, and optimization to ensure data integrity,
performance, and scalability.
- Write
complex SQL queries and utilize ORMs effectively.
- Work
closely with product managers, UI/UX designers, and other developers
(front-end, back-end, DevOps) to understand and clarify requirements,
define technical specifications, and deliver integrated solutions.
- Participate
actively in stand-ups, sprint planning, and retrospective meetings.
- Actively
participate in code reviews, providing constructive feedback to peers and
ensuring adherence to coding standards, best practices, and architectural
guidelines.
- Be
open to receiving and incorporating feedback from others.
- Create
and maintain technical documentation for developed features, APIs, and
system architecture.
- Write
and maintain comprehensive unit, integration, and end-to-end tests for
both front-end and back-end code to ensure code quality and prevent
regressions.
- Assist
in identifying and reproducing bugs reported by QA or users.
- Proactively
identify, diagnose, and resolve technical issues, bugs, and performance
bottlenecks across the entire application stack.
- Monitor
application performance and implement optimizations to improve load times,
responsiveness, and scalability.
- Contribute
to the ongoing maintenance, support, and evolution of existing
applications.
- Take
ownership of complex technical challenges and propose effective solutions.
- Contribute
to technical discussions and decision-making processes.
- Provide
accurate estimates for development efforts and communicate progress and
blockers proactively.
- Continuously
learn and stay updated with the latest industry trends, technologies, and
best practices in full-stack development, architectural patterns and
security.
Knowledge, experience and qualifications required:
- Bachelor’s
degree in Computer Science, IT, Software Engineering, or related field.
- Two
(2) to Four (4)years professional experience in full-stack development.
- A
strong portfolio showcasing previous full-stack projects links to public
repositories (e.g., GitHub), highlighting both front-end and back-end
contributions.
- Relevant
certifications in specific frameworks, cloud platforms, or database
technologies is an added advantage.
- Front-End
Proficiency
- Strong
command of HTML5, CSS3 (including preprocessors like Sass or Less), and
JavaScript (ES6+).
- Demonstrated
experience with at least one popular JavaScript framework/library such as
React and Next.js. Familiarity with state management libraries (e.g.,
Redux ) is required.
- Ability
to build responsive and adaptive web interfaces that work seamlessly
across various devices and screen sizes.
- Familiarity
with modern front-end build tools like Webpack or Vite.
- Understanding
of web performance best practices and tools to optimize load times and
rendering.
- Back-End
Proficiency
- Proficiency
in at least one back-end programming language Python (with Django or
Flask).
- Experience
with relational databases (e.g., PostgreSQL, MySQL, SQL Server) and/or
NoSQL databases (e.g., MongoDB, Redis).
- Ability
to design, develop, and consume RESTful APIs or GraphQL endpoints.
- Understanding
of authentication and authorization mechanisms (e.g., JWT, OAuth).
- Familiarity
with server-side caching, queuing, and background processing.
- Database
Management
- Ability
to design database schemas, write efficient queries, and perform database
migrations.
- Understanding
of database optimization techniques.
- Version
Control
- Solid
understanding and practical experience with Git and related platforms
(GitHub) for collaborative development.
- API
Integration
- Experience
integrating with third-party APIs and services.
- Testing
- Knowledge
of writing unit, integration, and end-to-end tests for both front-end and
back-end code (e.g., Jest, Pytest).
- Deployment
& DevOps principles, including CI/CD pipelines.
- Strong
analytical and problem-solving skills with an ability to debug complex
issues.
- Excellent
communication skills to articulate technical concepts, collaborate
effectively within a team, and interact with stakeholders.
- Strong
project management skills to effectively manage individual tasks and
contribute to the team’s sprint goals, ensuring timely delivery of
features.
Full Stack Developer at ACTSERV
ACTSERV is an actuarial consulting firm with two decades of
business visibility. Our staff have acquired extensive knowledge, experience
and expertise in executing advisory services in employee benefits, life
insurance, banking, health and general insurance, and investments in Africa.
The Full Stack Developer will be
responsible for developing, maintaining, and deploying both front-end and
back-end components of web applications. The ideal candidate should have the
ability to work across the entire software stack, collaborate with design and
product teams, and ensure robust, scalable, and secure solutions.
Reporting to: Manager, Systems Development
Key Duties and Responsibilities:
- Design,
develop, and maintain both the client-side (front-end) and server-side
(back-end) components of web applications.
- Translate
UI/UX designs and wireframes into high-quality, responsive, and
interactive user interfaces using HTML, CSS, and JavaScript frameworks (
React, Next.js).
- Implement
user-facing features with a focus on usability, performance, and
accessibility.
- Ensure
cross-browser compatibility and optimize applications for various devices
and screen sizes.
- Develop
and maintain robust server-side logic, APIs (RESTful or GraphQL), and
database interactions using chosen back-end languages and frameworks
(Python).
- Design
and implement efficient database schemas for relational (PostgreSQL,
MySQL) and/or NoSQL (MongoDB) databases.
- Integrate
third-party services and APIs as required.
- Perform
database design, modeling, and optimization to ensure data integrity,
performance, and scalability.
- Write
complex SQL queries and utilize ORMs effectively.
- Work
closely with product managers, UI/UX designers, and other developers
(front-end, back-end, DevOps) to understand and clarify requirements,
define technical specifications, and deliver integrated solutions.
- Participate
actively in stand-ups, sprint planning, and retrospective meetings.
- Actively
participate in code reviews, providing constructive feedback to peers and
ensuring adherence to coding standards, best practices, and architectural
guidelines.
- Be
open to receiving and incorporating feedback from others.
- Create
and maintain technical documentation for developed features, APIs, and
system architecture.
- Write
and maintain comprehensive unit, integration, and end-to-end tests for
both front-end and back-end code to ensure code quality and prevent
regressions.
- Assist
in identifying and reproducing bugs reported by QA or users.
- Proactively
identify, diagnose, and resolve technical issues, bugs, and performance
bottlenecks across the entire application stack.
- Monitor
application performance and implement optimizations to improve load times,
responsiveness, and scalability.
- Contribute
to the ongoing maintenance, support, and evolution of existing
applications.
- Take
ownership of complex technical challenges and propose effective solutions.
- Contribute
to technical discussions and decision-making processes.
- Provide
accurate estimates for development efforts and communicate progress and
blockers proactively.
- Continuously
learn and stay updated with the latest industry trends, technologies, and
best practices in full-stack development, architectural patterns and
security.
Knowledge, experience and qualifications required:
- Bachelor’s
degree in Computer Science, IT, Software Engineering, or related field.
- Two
(2) to Four (4)years professional experience in full-stack development.
- A
strong portfolio showcasing previous full-stack projects links to public
repositories (e.g., GitHub), highlighting both front-end and back-end
contributions.
- Relevant
certifications in specific frameworks, cloud platforms, or database
technologies is an added advantage.
- Front-End
Proficiency
- Strong
command of HTML5, CSS3 (including preprocessors like Sass or Less), and
JavaScript (ES6+).
- Demonstrated
experience with at least one popular JavaScript framework/library such as
React and Next.js. Familiarity with state management libraries (e.g.,
Redux ) is required.
- Ability
to build responsive and adaptive web interfaces that work seamlessly
across various devices and screen sizes.
- Familiarity
with modern front-end build tools like Webpack or Vite.
- Understanding
of web performance best practices and tools to optimize load times and
rendering.
- Back-End
Proficiency
- Proficiency
in at least one back-end programming language Python (with Django or
Flask).
- Experience
with relational databases (e.g., PostgreSQL, MySQL, SQL Server) and/or
NoSQL databases (e.g., MongoDB, Redis).
- Ability
to design, develop, and consume RESTful APIs or GraphQL endpoints.
- Understanding
of authentication and authorization mechanisms (e.g., JWT, OAuth).
- Familiarity
with server-side caching, queuing, and background processing.
- Database
Management
- Ability
to design database schemas, write efficient queries, and perform database
migrations.
- Understanding
of database optimization techniques.
- Version
Control- Solid understanding and practical experience with Git and related
platforms (GitHub) for collaborative development.
- API
Integration- Experience integrating with third-party APIs and services.
- Testing-
Knowledge of writing unit, integration, and end-to-end tests for both
front-end and back-end code (e.g., Jest, Pytest).
- Deployment
& DevOps Fundamentals- Experience with CI/CD pipelines is a plus.
- Strong
analytical and problem-solving skills with an ability to debug complex
issues across the entire stack.
- Excellent
communication skills to articulate technical concepts, collaborate
effectively within a team, and interact with stakeholders.
- Strong
project management skills to effectively manage individual tasks and
contribute to the team’s sprint goals, ensuring timely delivery of
features.
Please Note: Only shortlisted candidates will be
contacted.