Direct Sales Representative-Bancassurance at HFCB Group Plc
HFCB Group Plc is an integrated financial solutions provider that is registered as a non–operating holding company (under the Banking Act Cap.488) and regulated by the Central Bank of Kenya (CBK) and the Capital Markets Authority (CMA). The Group is a public limited company with interests in Banking, Property and Insurance, and is listed at the Nairobi Securities Exchange. For more information on our banking, property and insurance solutions, please visit www.hfcb.co.ke The Group has 4 main entities: HFCB Limited – Full-Service Banking, HFCB Properties Limited – Property/Real Estate Solutions, HFCB Bancassurance Intermediary – Insurance Solutions & HFCB Foundation Limited – ESG/Sustainability.
On the back of a strong growth trajectory and in a bid to
power the business, HFCB Bancassurance Intermediary is looking to recruit a
dynamic and results-oriented Direct Sales Representative – Bancassurance.
About the Role
To provide complete and appropriate insurance solutions for
every customer in order to boost top-line revenue growth, customer acquisition
levels and profitability.
Key Accountabilities
- Present,
promote and sell products to existing and prospective customers.
- Establish,
develop, and maintain positive business and customer relationships.
- Reach
out to customer leads through cold calling and continuously improve
through feedback.
- Expedite
the resolution of customer problems and complaints to maximize
satisfaction.
- Deliver
the agreed upon sales targets and outcomes within agreed timelines.
- Coordinate
sales effort/activations with team members and other departments.
- Analyze
the territory/market’s potential, track sales and status reports.
- Supply
management with reports on customer needs, problems, interests,
competitive activities and potential for new products and services.
- Keep
abreast of best practices and promotional trends.
- Any other
duties as may be assigned from time to time.
Qualifications
Academic & Professional
- Diploma
from a reputable institution. Bachelor’s degree or equivalent will be of
an added advantage.
- Certificate
of proficiency in Insurance (COP) – Mandatory.
- ACII
or AIIK or progress towards the same will be an added advantage.
Experience
- Six
months sales experience.
Competencies
- Excellent
communication and interpersonal skills.
- Excellent
knowledge of MS office.
- Prioritizing,
time management and organizational skills
- Excellent
planning and organization skills.
- Ability
to work under pressure.
- Excellent
problem solving and decision-making skills.
- Knowledgeable
with industry’s rules and regulations.
- Results
driven and customer focused.
- Basic
understanding of the insurance industry and products.