Business Relationship Trainee at Hand in Hand Eastern Africa (HiH EA)
REF.NO: HEA BRT-02/2026 (3 POSTS)
The Business Relationship Trainee
The Business Relationship Trainee is responsible for
implementation of program activities within the assigned target areas and
communities in compliance with established policies and procedures.
Duties and Responsibilities
- Create
general awareness of HiH EA operations activities in assigned areas of
operation through promotion and outreach.
- Select,
identify and recruit potential groups/members in accordance with the
established operations policy.
- Mobilize,
form and attend group meetings and ensure groups are cohesive and
sustainable in line with HiH EA requirements.
- Ensure
collection of member personal information and fully filled registration
form (bio data tool).
- Facilitate
group/member selection, group formation and general group and member
management.
- Training
of groups on the HiH EA model.
- Appraise
group/member on level of access to credit and remit the applications to
the relevant approval persons/bodies.
- Process
and disburse loans and ensure continuous follow-up for timely loan
repayment/recovery.
- Prepare
and submit daily, monthly, semi-annual and annual reports in a timely
manner.
- Provide
clients with post loan extension services.
- In
consultation with the Branch Manager, collaborate with government agencies
and local NGO’s for the benefit of both the clients and the programme.
- Represent
HiH EA in the designated area, including representation in local
development committees; and participate in relevant forums whenever
nominated such as government, community and other stakeholder forums.
- Participate
and assist in monitoring and evaluation including supporting field
activities, provision of data and information, adoption of findings and
recommendations, documentation of case studies, experiences and lessons
and adoption best practices.
- Maintain
quality standards and ensure compliance with policy and procedures in
implementation of activities in the assigned area.
- Ensure
proper documentation and maintain adequate records for all activities.
- Keep
assigned HiH EA assets such as equipment, tools and motor cycle in good
working condition and report any breakdown and damages to the Branch
Manager in a timely manner.
- Perform
any other duties as may be assigned by the Supervisor from time to time.
Qualifications and Competencies
Education
- Diploma
or higher qualification in Community Development, Social Sciences,
Agribusiness/Cooperatives, Microfinance, Marketing, Business Management,
Administration, Commerce, or a related field.
Experience
- At
least 1-year relevant experience.
- Demonstrated
conceptual and practical understanding of peri-urban and rural development
and financing is an added advantage.
Skills and Attributes
- Strong
passion and commitment to working with marginalized rural and peri-urban
communities.
- Excellent
interpersonal, public relations, and community mobilization skills, with
the ability to build and maintain constructive relationships and effective
networks at community level.
- Self-driven
with the ability to work independently and with minimal supervision.
- Demonstrated
initiative, reliability, and consistent performance.
- Positive
attitude, high level of integrity, and strong team orientation.
- Good
planning, organizational, and multitasking skills, with the ability to
follow instructions effectively.
- Strong
verbal and written communication skills with working knowledge of English
and Kiswahili.
- Computer
literacy, with working knowledge of MS Office applications, is an added
advantage.
Other Requirements
- Valid
motorcycle riding license and proven riding experience is mandatory.
- Willingness
and ability to operate effectively in field-based, rural, and peri-urban
settings.
Equity Statement
- Female
candidates with motorcycle riding experience are strongly encouraged to
apply.
Application Process
Qualified and interested candidates should forward a Cover
Letter, a valid Motorcycle riding license and CV, citing the Position and
Reference Number to HiH-EA via Brighter Monday on or before close of business
by 17th June 2026.