Internship | Job Vacancies at British Council

The British Council is a unique place to build your career. We have a presence in many countries around the world, and there is a range of career opportunities available, either in the UK or in one of our offices or locations abroad.

We are looking for people who believe in the integrity and value of what we do. In return, we will support you to try new ideas, develop your skills, and think independently. You will be part of a rapidly changing organisation with global influence and impact. 

Ready to become a part of our thriving global network?

Wherever you choose to be, whatever impact you want to make – it all starts when you search and apply for your British Council role.

Channel Development Coordinator at British Council

Job Description

Role context

You will join the Work/Online Proposition team at a time when the British Council is scaling digital English learning and assessment solutions for employers, governments and partners around the world. Our products help private and public sector organisations address recruitment screening, L&D, career progression, talent management, leadership development, employability and CSR goals. The team brings together customer insight, proposition and product development and commercial delivery, making sure our solutions are market-ready, clearly positioned and supported by the sales tools needed to win and grow business.

The Proposition team is part of English and Exams, which enables people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s vision for English is to be the world authority in high-quality English language teaching, learning and assessment.   

In this role, you will help turn proposition strategy into practical commercial delivery. This includes supporting go-to-market planning, creating sales enablement materials, contributing to bids and partner opportunities, and using feedback from customers, partners and sales teams to convert into insight that improves market fit and commercial performance.

Role Accountabilities

• Relationship Management and Planning: Build and maintain strong relationships with Sales colleagues, key stakeholders and nominated accounts, using Key Account Management plans to achieve agreed commercial and impact targets. Work with Proposition senior managers and Sales and Network colleagues to research and develop go-to-market plans for priority markets.
• Business Development: Monitor and report market, customer and stakeholder trends to identify business development opportunities and threats, proposing appropriate responses. Provide subject matter expertise to Sales teams to develop high-quality, competitive and customer-focused proposals that deliver commercial returns and cultural relations impact. Support partner negotiations and agreement signing, working closely with Sales and Marketing teams to ensure initiatives have high-quality content, accurate costing, sound commercial and contractual terms, appropriate risk mitigation, and alignment with corporate priorities and plans.
• Brand and Market Positioning: Monitor local market information, customer insights and feedback to maintain the British Council’s commercial competitiveness and professional reputation, highlighting the need for remedial action to senior managers and recommending solutions based on experience and standard business practices. Build effective relationships with Proposition, Sales, Marketing and Product teams, using a range of information-gathering techniques to maintain an up-to-date understanding of market developments and priorities. Contribute to the planning and implementation of promotional campaigns, marketing materials, playbooks, frameworks, PR and outreach activities for channel partners. Participate proactively in designated internal working groups and peer networks to maintain a detailed understanding of current and prospective propositions and apply these insights to business development.
• Marketing, Risk and Compliance: Identify opportunities to improve channel development through new promotional, marketing, PR and outreach initiatives. Make evidence-based recommendations to Proposition, Sales and Marketing teams, including potential return-on-investment analysis, to secure the necessary commitment and resources. Contribute to monitoring and evaluating channel partner feedback, identifying service improvement opportunities and proposing plans that respond to business needs and potential threats in line with relevant policies. Support risk mitigation in accordance with British Council corporate policies and frameworks.

Qualifications & Experience 

Essentials 

• Degree in Business, Sales, Marketing, or a related discipline.
• The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.
• Experience in managing stakeholder relationships.
• Demonstrable experience of working from customer insight to identifying opportunities to improve products and/or services. 
• Experience of working in a global organisation.
• Experience of contributing to winning tender responses and pricing 

Desirables

• Arabic language skills would be an advantage. 
• Experience working with clients and partners, especially in the corporate sector.
• Knowledge of the British Council E&E product portfolio.
• Demonstrable experience of creating a successful engagement strategy for a client group globally.
• Experience of working in online learning/assessment or SaaS, in an Agile environment 

Apply: Channel Development Coordinator | British Council

E&E Finance Business Partner at British Council

Job Description

The Role:

This role partners with the English & Exams (E&E) business to provide financial insight, planning, budgeting, forecasting, and performance analysis. Working closely with operational teams, it supports informed decision-making, risk management, and commercial performance, acting as a collaborative finance partner to maximise business impact.

Accountabilities:  

Business Partnering & Stakeholder Engagement

• Serve as a trusted finance partner to Finance Directors and Market Leads, providing decision support, financial insights, and profitability analysis to drive commercial performance and strategic outcomes.
• Enable stakeholders to understand financial performance by identifying cost drivers, KPIs, risks, and opportunities while building strong relationships across finance, programme delivery, and corporate services.
• Manage multiple stakeholder and product support requests, effectively prioritising work based on risk, business impact, urgency, and competing demands.

Operational Decision Support

• Develop financial analysis and business cases for Teaching Centres, delivery models, market expansion, property changes, and investment opportunities to support strategic decision-making.
• Produce cost-benefit, ROI, and payback analyses, alongside operational and commercial models, to optimise pricing, utilisation, and delivery channels.
• Conduct scenario and financial modelling to assess regulatory, tax, and organisational changes, supporting multi-year planning through revenue, margin, and cost forecasts.

Financial Planning, Budgeting & Forecasting

• Support annual planning, forecasting, reforecasting, and scenario modelling by consolidating inputs across business units and regions, ensuring accuracy, consistency, and alignment with approved assumptions and strategy.
• Provide clear financial guidance to non-finance stakeholders, explaining variances, managing budget and forecast queries, and supporting expenditure tracking and financial processes.

Financial Monitoring, Reporting & Analysis

• Prepare and deliver accurate management reporting, KPI dashboards, variance analysis, and performance insights, highlighting trends, key drivers, and emerging issues across Exams and Teaching.
• Produce ad hoc analysis and reporting to support business decisions, performance reviews, and leadership requirements, while ensuring data accuracy through close collaboration with the CoE and reporting teams.

Role specific knowledge and experience: 

Essential:

• Intermediate experience in financial management, FP&A, or management accounting.
• Strong financial modelling, forecasting and analytics skills.
• Strong data literacy (Power BI, dashboard creation).
• Experience providing financial support to operational teams with positive feedback.
• Strong communication skills, including story telling supported with data, and the ability to effectively explain financials to non‑finance colleagues.
• Experience handling multiple deadlines and working with a portfolio of activities.

Desirable:

• Experience in Exams, Teaching, or broader education / commercial service environments.
• Experience with SAP or similar ERP platforms.
• Experience with Anaplan or similar EPM platforms.

Role specific skills:

• Business Partnering: able to build trust and communicate financial information clearly to non‑finance teams.
• Financial Acumen: solid understanding of budgeting, forecasting and financial performance drivers.
• Analytical Skills: able to prepare meaningful internal variance analysis and identify early warning indicators.
• Multi‑tasking and prioritisation: able to manage multiple demands and deadlines.
• Collaboration: strong relationship‑building skills across dispersed teams.
• EPM System Expertise (preferably Anaplan): confident in both planning and reporting functions.

Language Requirements:

The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.

Closing Date:   Applications will close at 23:59 IST on Sunday, 11 October 2026

Important Information:

• Business Division: Finance and Corporate Services
• Pay Band: 7-F
• Country/Location:  Lagos/Abuja, Nigeria | Nairobi – Kenya
• Contract Type: Indefinite Contract (Permanent)

Apply: E&E Finance Business Partner | British Council

Head of Finance Business Partnering at British Council

Job Description

The Role 

The Cultural Engagement (CE) Head of Business Partnering acts as the deputy and strategic partner to the Director of FP&A – Cultural Engagement, providing leadership across finance business partnering for the CE sectors enabling functions and the Geographic Directorate. The role is responsible for delivering high-quality Business Decision Support (BDS), financial planning, forecasting, reporting and analysis to support effective decision-making during a period of significant organisational change. It also oversees financial support to the Grant-in-Aid Board, ensuring that grant funding is allocated, monitored and utilised in line with British Council strategic priorities and FCDO settlement requirements.

The postholder plays a key role in driving strategic alignment and influencing decision-making across CE and improving financial planning capability across the organisation. A major focus of the role is to champion finance transformation initiatives, including adoption of the new financial planning tool, enhancement of business partnering capability, and continuous improvement of reporting and planning processes.

Operating within the FP&A Business Decision Support (BDS) team, the role supports a complex global portfolio spanning Arts, Education, English programmes, research, commercial activity, grant-funded programmes, and mixed-funding models. The successful candidate must bring strong commercial finance expertise, international business partnering experience, excellent analytical and communication skills, and the ability to translate complex financial information into clear strategic insights that support the British Council’s global cultural engagement objectives.

Main responsibilities

Acting as the right hand to the Director of FP&A – CE, the role leads CE’s global Business Partnering team of 14 in providing a consistent, high-quality business partnering service  and financial oversight across the Cultural Engagement (CE) portfolio  The role works across the CE matrix of regional grant programmes, enabling functions, and the Geographic Directorate to drive aligned financial planning, governance, performance management, and strategic decision-making, while representing CE’s consolidated finance interests within the wider global finance community.

The position also has responsibility for management reporting, financial analysis, and strategic planning, overseeing global budgeting, forecasting, variance analysis, investment appraisal, scenario modelling, grant-in-aid reporting, and financial risk management. It ensures the delivery of timely, accurate, and insightful management information across grant funded and commercial activities, translating complex financial and programme trends into actionable strategic recommendations for senior stakeholders and supporting CE transformation initiatives through robust financial analysis and performance insights. It also ensures that CE is aware of material financial risks and provides support and solutions as to how these risks will be mitigated.

The role acts as the key liaison between CE and Corporate Finance, ensuring that strategic alignment, governance, and compliance are maintained through senior-level engagement.

Role specific skills

• Financial Acumen: solid understanding of budgeting, forecasting and financial performance drivers.
• Business Partnering: strong interpersonal and influencing skills, ability to communicate complex financial issues in accessible language.
• Management Reporting & Financial Analysis: able to extract, analyse and interpret complex data.
• Ability to multi‑task effectively, managing simultaneous financial cycles, reporting requirements and deadlines across a diverse portfolio of grant programmes.
• Ability to identify financial risks and propose mitigations.
• EPM System Expertise (preferably Anaplan): confident in both planning and reporting functions.
• Building relationships at all levels in the organisation.

Role specific knowledge and experience

Minimum/essential

• Min. 10 years’ experience in financial management, FP&A, management accounting or grant finance.
• Professional accounting qualification (CIMA, ACCA, ACA or equivalent).
• Demonstrable experience supporting complex programmes or portfolios, ideally involving funded work.
• Demonstrable experience of business partnering senior business stakeholders (Executive leadership or Board level)
• Experience working with multiple stakeholders in a matrix or multi‑country organisational context.
• Team leadership and staff development of global teams (10+ staff).
• Demonstrable experience of delivering finance process improvements and efficiencies.

Desirable 

• Strong capability in financial modelling, forecasting and analytics.
• Experience in Cultural Engagement, development programmes or non‑profit grant management.
• Experience with SAP or similar ERP platforms.
• Experience with Anaplan or similar EPM platforms.

Language Requirements

• The British Council systems and global processes operate in English. Written and verbal proficiency in English is required”.

Education

• Educated to degree level

Professional Qualification and Certification

• Recognised International Accounting or Finance qualification

Apply: Careers at British Council | British Council

People Solutions Consultant MEA at British Council

The Role:

The People Solutions Consultant ensures the delivery of accurate, compliant, and efficient HR operational support across the region through effective governance, workflow oversight, and stakeholder collaboration. This role acts as the functional SME and workflow approver for HR data changes and certain leave transactions processed by the Managed Service Provider (MSP), ensuring adherence to policies, process controls, and service-level standards. For out-of-scope countries not covered by the MSP, the role manages end-to-end HR operational processes such as onboarding, offboarding, and employee data updates. The postholder is pivotal in maintaining data integrity, service consistency, and a seamless employee experience through strong operational oversight, stakeholder coordination, and continuous improvement.

Main accountabilities but not limited to the following:  

HR Operations Governance (In-Scope Countries)

• Act as workflow approver for employee data changes (e.g., job change, contract amendment, working pattern change) and specific leave transactions entered by the MSP.
• Ensure all system updates are accurate, policy-compliant, and completed within defined timelines and controls – through myHR workflows.
• Review and validate transactions processed by the MSP (myHR workflows), identifying and rectifying discrepancies.
• Manage exceptions and provide process clarification to the MSP or internal stakeholders.

End-to-End HR Operations (Out-of-Scope Countries)

• Deliver HR operations directly for countries not covered under the MSP model, including onboarding, offboarding, contract and letter generation, employment data updates, and benefits administration.
• Ensure all transactions comply with local labour laws, internal policies, and audit requirements.
• Partner with country HR and Finance teams to ensure timely processing of employee movements and payroll-impacting actions.

Case Management & Service Excellence

• Manage HR-related cases through the case management system (e.g., C4C), ensuring accuracy, timeliness, and a customer-centric approach.
• Act as the escalation point for complex or sensitive employee cases, providing process guidance.
• Monitor service levels, case resolution times, and customer feedback to identify improvement opportunities.
• Partner with the MSP to enhance case resolution quality and reduce repeat issues through process or system refinements.

Data Quality & Systems Integrity

• Ensure data integrity in MyHR and other systems by validating and reconciling transactions.
• Perform data audits to identify gaps or errors and initiate corrective actions.
• Collaborate with Digital & Technology and Data teams to support system enhancements, testing, and process automation.
• Ensure compliance with information governance, PDPA, GDPR, and record-retention policies.

Continuous Improvement & Collaboration

• Identify and propose opportunities for process simplification, standardisation, and automation.
• Participate in service optimisation and knowledge management initiatives led by the Payroll & People Data Manager.
• Contribute to the maintenance of Standard Operating Procedures (SOPs), process maps, and knowledge articles.

Requirements of the role:

• Written and verbal proficiency in English
• Experience in HR operations or shared-services delivery, with strong understanding of employee lifecycle processes.
• Familiarity with HRIS platforms (e.g., SAP SuccessFactors, Oracle, or equivalent) and workflow approvals.
• Proven experience managing cases and ensuring SLA adherence.
• Demonstrated ability to maintain data accuracy, manage exceptions, and coordinate with vendors.
• Experience working in a complex, multi-country or regional environment.

Desirable:

• Exposure to managed-service delivery models and vendor performance management.
• Experience in continuous improvement or digital process automation.
• Knowledge of analytics or reporting tools (Excel, Power BI).

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Payroll Accountant at British Council

The Role:

The Payroll Officer supports the delivery of accurate and compliant payroll operations across assigned countries, ensuring all payroll-related data is processed on time and to the highest standard of accuracy.

The postholder is responsible for preparing, validating, and reconciling payroll input data, assisting in payroll runs, managing employee queries, and maintaining records in compliance with statutory and internal policies. This role contributes to continuous improvement, risk mitigation, and audit readiness by supporting payroll consultants and ensuring effective coordination with Finance, HR, and external vendors.

Main accountabilities but not limited to the following:  

Payroll Execution & Validation

• Support end-to-end payroll processing by validating input data (new hires, exits, salary changes, allowances, deductions, and benefits) in coordination with HR and Finance.
• Prepare and verify payroll input templates for review and approval by the Payroll Consultant.
• Ensure all payroll transactions are compliant with internal controls and statutory regulations.

Records Management & Documentation

• Maintain accurate and up-to-date payroll records, ensuring documentation is complete and properly stored in line with Information Governance and Records Management (IGRM) policies.
• Ensure all payroll records are available for internal and external audits.
• Support archiving and data-retention compliance in accordance with PDPA and GDPR standards.

Compliance & Risk

• Ensure compliance with local statutory regulations (tax, pension, social security) and escalate any discrepancies or anomalies for resolution.
• Follow payroll control checklists to ensure audit readiness and mitigate operational risk.
• Support the Payroll Consultant in preparing reports for compliance reviews, audits, and reconciliations.

Case Management & Employee Support

• Manage payroll-related cases and queries in the case management system (e.g., C4C), ensuring prompt, courteous, and accurate resolution within SLA.
• Collaborate with HR, Finance, and the MSP to resolve employee concerns related to payroll, benefits, or statutory deductions.
• Maintain a strong customer-service mindset, providing empathetic and professional support to employees.
• Escalate complex cases to the Payroll Consultant or Manager for review.

Continuous Improvement & Collaboration

• Contribute to the documentation and refinement of Standard Operating Procedures (SOPs) and process checklists.
• Participate in post-payroll reviews, lessons-learned sessions, and continuous-improvement initiatives.
• Support the implementation of automation tools or process simplifications introduced by the Payroll & People Data Manager.

Requirements of the role:

• Written and verbal proficiency in English
• Experience in payroll administration or data processing within a shared-services or multi-country environment.
• Knowledge of payroll processes, data validation, and statutory deductions.
• Familiarity with HRIS and payroll systems (e.g., SAP SuccessFactors, Oracle, or similar).
• Ability to manage confidential data responsibly and maintain high standards of accuracy.
• Strong communication and teamwork skills, with an ability to work under tight timelines.

Desirable:

• Experience working with external vendors or managed service providers.
• Exposure to continuous-improvement initiatives or process documentation.
• Understanding of statutory payroll compliance in one or more Asia-Pacific countries.

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Project Manager Skills for Inclusive Digital Participation at British Council

Important Information:

• Department:  Education  
• Contract Duration: One (1) Year fixed term
• Gross Monthly Salary: KES 379 502
• Location: Nairobi, Kenya 

Role Purpose

The Project Manager, SIDP is responsible for the successful implementation of the Skills for Inclusive Digital Participation Project in Kenya. He/she will be responsible for effective planning, management, Coordination, delivery and evaluation of the SIDP project in Kenya.

The post holder will also be actively involved in nurturing and managing relationships with different project stakeholders. Working under the guidance of the Programme Manager, SIDP project, the post holder will be part of the SIDP project strategy team and will be involved in implementing the project deliverables and executing the strategy to achieve the same in Kenya.

Main accountabilities but not limited to the following:  

Operational and Programme Management:

• Responsible for planning, coordinating, managing, implementing, and quality assuring of the SIDP Project work in Kenya as per the project management framework, Project plans, project management standards and client needs. This will include sound and effective programme management practices that deliver outstanding impact for the British Council and its partners.
• Identify opportunities for the program development and expansion; building on lessons learned, needs assessments, and coordination with key stakeholders.

Risk management:

• To identify, assess, report and monitor progress in addressing risks to the achievement of the project objectives.
• Maintain a robust and updated project risk management register

Budget and financial management:

• To manage project budgets to corporate standards, ensuring prompt reporting and continuous monitoring of the project expenditure in line with the implementation plan.
• Meeting the agreed project financial spend targets.

Procurement:

• To ensure all procurement and contracts for service are in line with corporate and client policy and that documentation is robust and stored appropriately for future reference.

Monitoring and Evaluation:

• Support the development and implementation of M&E plans for the SIDP project (including databases and data collection; outcome and impact evaluation; success stories)
• Working closely with the project monitoring, evaluation consultants/teams to ensure proper documentation and clear reporting on progress against indicators and targets and determine corrective measures to improve project delivery.

External and Internal Stakeholder Management:

• To maintain and nurture relationships with key stakeholders internally and externally, and to support the Programme Manager- Creative Economy, Deputy Director Kenya and other colleagues to identify potential partnerships and new business possibilities and opportunities to strengthen the Skills for Inclusive Digital Participation Project.

Equality, diversity and inclusion and Child Protection/Adults at Risk standards:

• Support the Programme Manager Creative Economy to ensure that the project delivery and activity reflect British Council EDI policy.
• Ensure that Child Protection/Adults at Risk Policy, standards and other Safeguarding measures/policies are followed and maintained throughout the project lifecycle.

Requirements of the role:

• First degree or equivalent in a relevant field
• Knowledge and experience of project management.
• Experience in programme management in the local context.

Desirable:

• Experience of working in a matrix management structure
• You must have the legal right to work in the country at the time of application.

Contract Duration: One (1) Year fixed term
Gross Monthly Salary: KES 379 502

Requirements:

• Please note that candidates must have the pre-existing, legal right to work in Kenya 
• Mobility / relocation / visa sponsoring support will not be provided. 

Read More & Apply