Toll Attendant (10 Posts) at Moja Expressway Company (Nairobi Expressway)
Introduction
A Toll Attendant is responsible for collecting toll fees
from motorists, providing customer assistance, and ensuring smooth and
efficient traffic flow at toll plazas. This role requires excellent customer
service skills, accuracy in cash handling, and the ability to work in
fast-paced outdoor environments at the Nairobi Expressway.
- Key
Job Listing Details
- Role: Toll
Attendant
- Location: Nairobi,
Kenya
- Vacancie(s): 10
- Academic
Qualification: Diploma
- Gender: Equal
Opportunity
- Application
Due: 15th March, 2026
Your Responsibilities
- Collect
toll payments (cash, credit/debit cards, electronic payments) from
drivers.
- Issue
receipts and provide correct change when necessary.
- Verify
electronic toll passes and resolve payment discrepancies.
- Maintain
accurate records of transactions and reconcile cash drawers at the end of
each shift.
- Provide
directions and basic travel information to motorists.
- Report
equipment malfunctions, traffic incidents, or suspicious activities to
supervisors.
- Ensure
compliance with company policies, safety regulations, and operational
procedures.
- Maintain
cleanliness and organization of the toll booth area.
Required Skills and Experience
- Diploma
or above.
- Work
experience in a similar position preferred.
- Basic
IT skills.
- Diploma,
degree, or equivalent.
- Previous
experience in customer service, cashiering, or cash handling preferred.
- Basic
math skills and attention to detail.
- Ability
to operate computerized toll systems and point-of-sale equipment.
- Strong
communication and interpersonal skills.
- Ability
to work flexible shifts, including nights, weekends, and holidays.
- Ability
to stand or sit for extended periods and work in various weather
conditions.
Key Details
- Role:
Toll Attendant
- Location:
Nairobi, Kenya
- Vacancie(s):
20
- Academic
Qualification: Diploma
- Gender:
Equal Opportunity
- Application
Due: 30th January, 2026
Introduction
- Toll
Attendants at the Nairobi Expressway
Your Responsibilities
- Collection
of toll fees from motorists;
- Maintaining
facilities as prescribed;
- Other
responsibilities prescribed by the Company.
Required Skills and Experience
- Diploma
or above
- Work
experience on a similar position preferred;
- Basic
IT skills.