QA Supervisor – Plastics at Haco Industries Kenya Limited
Job Description
Role Summary
To serve as the hands-on quality authority for the plastics
plant. This role enforces quality standards and regulatory compliance across
all manufacturing processes to deliver defect-free, quality-assured components.
Key Responsibilities
- Quality
Control & In-Process Inspection: Inspect incoming polymers, packaging,
and raw materials. Monitor molding and extrusion lines (cycle times,
temperatures, and tolerances). Quarantine non-conforming goods and conduct
pre-loading inspections.
- QMS
& Regulatory Compliance: Maintain full compliance with ISO 9001:2015,
ISO 22716 (GMP), KEBS, FDA, and ZABS. Manage the corrective and preventive
action (CAPA) process and update standard operating procedures (SOPs).
- Team
Leadership: Supervise, schedule, and coach the shift QA inspectors.
Conduct daily quality and safety briefings and identify training gaps.
- Continuous
Improvement & Cost Efficiency: Drive Lean, 5S, and Kaizen initiatives.
Lead weight-reduction, optimization, and recycling projects to eliminate
waste.
- Vendor
& Customer Management: Audit third-party manufacturing sites
quarterly. Investigate customer complaints and trade returns within the
same day to find root causes.
Key Performance Indicators
- First
Pass Rating: ≥ 98%
- OTIFEF
(On Time in Full Every Time): ≥ 97%
- Cost
Savings: ≥ KSH 5 million (via process engineering)
- Customer
Complaints: ≤ 0.001% of monthly production
- Audit
Compliance Score: ≥ 95% (internal and external)
- CAPA
Closure Rate: 100% within SLA
- Third-Party
Compliance: ≥ 95% on quarterly audits
Qualifications & Experience
- At
least bachelor’s degree in Analytical Chemistry, Chemistry, Chemical
Engineering, Polymer Technology, or a related science field.
- 3–5
years of QA experience in plastics, FMCG, or manufacturing, with at least
1 year in a supervisory role.
- In-depth
knowledge of injection molding/extrusion, ISO 9001:2015, GMP, ERP systems
(Sage preferred), and Lean manufacturing (5S/Kaizen).
- Practical
understanding of KEBS, FDA, ZABS, and East African regulatory frameworks.
Key Behavioural Competencies
- Attention
to Detail: Zero-defect mindset on the factory floor.
- People
Leadership: Mentor staff and build a quality-first culture.
- Problem
Solving: Use data to find root causes and close CAPAs quickly.
- Objectivity:
Make unbiased quality decisions under production pressure.
Apply: QA Supervisor – Plastics - Haco
Human Resources Partner – Learning & Employee Relations at HACO Industries
HACO Industries is one of the region’s leading FMCG
manufacturers, supplying a wide range of products to the entire East African
and COMESA Markets. We are well known as an indigenous Kenyan company
that manufactures quality personal and home care brands that include MIADI,
AMARA, SO-SOFT, SPARKLE, ACE, Haco pegs and rulers.
We are also the only licensed manufacturer and distributor of Palmers in
Kenya. Our goal is to be able to add value to the everyday life of our
customers across Africa.
We are looking for a dynamic, highly talented, analytical
and resourceful individuals to fill in the following position: –
HUMAN RESOURCES PARTNER – LEARNING & EMPLOYEE RELATIONS
Reporting to the Head of HR & Administration the role
holder will drive Learning & Development agenda, Employee Relations and HR
Administration.
Primary duties and responsibilities
- Drive
the Learning & Development agenda across the business.
- Participate
in the CBA negotiations and related roles
- Update
of the various HR records and data
- Lead
in delegated HR business projects and related assignments.
- Development
of various policies, processes and processes aligned to the position
- Management
of employee engagement and welfare initiatives.
- Participate
in respective talent development projects.
- Any
other role as assigned by the supervisor.
Qualifications & Experience
- Bachelor’s
degree in human resources or related field. MBA qualifications an added
advantage.
- Post
Graduate Diploma in Human Resources Management
- At
least 5 years supervisory experience in a busy HR office preferably in a
manufacturing or FMCG set up.
- Employee
Relations experience is a definite advantage.
- Advanced
planning and coordination capabilities.
- Entrepreneurial
and business mindset
- Advanced
people skills and abilities.