Internship | Job Vacancies at Turaco

Software Engineer at Turaco

About the Role:

The Software Engineer will play a critical role in helping our build our technological future as we strive to improve internal processes and better serve our customers and partners. The role sits within our “Service Center” team, supporting the operations and growth of multiple country offices. The Software Engineer will work with the leadership across technology, insurance operations, Customer operations, partnerships management, and business development to gather requirements, implement solutions, communicate project statuses and make proposals.

Key Roles & Responsibilities:

• Design, develop, document, and implement solutions to users’ needs and requirements.
• Maintain and manage existing source code and systems.
• Develop unit and integration tests.
• Proactively search for and fix bugs.
• Design and develop logical and physical data models that meet application requirements.
• Deploying software tools, processes, and metrics.
• Providing technological support to the rest of the team.
• Training users on the use of systems.
• Create technical documentation for internal and external use.
• Investigating and using new technologies where relevant.

Key Qualifications & Your Profile:

• Live Turaco’s values – pushing boundaries, working with excellence, and profound respect for the individual.
• Hands-on programming experience developing in Java (Spring Boot) and/or Javascript (ReactJS, Vue, or AngularJS).
• Understanding of SQL and practical experience with any database system.
• Experience working in a professional software engineering team.
• Start-up experience is highly desired.
• Outstanding communication and interpersonal skills, with both internal and external stakeholders.
• A willingness to roll up one’s sleeves and dig into details to solve problems and tackle hands-on work.
• Intensely detailed oriented and data driven.
• Humble, collaborative team player.
• Ability to navigate ambiguity, juggle multiple complex tasks, think independently, demonstrate sound judgment, and problem solve.
• Bachelor/Undergraduate degree in Computer Science or Software Engineering or related fields with Excellent grades is a plus.
• Practical Engineering skills gained through self teaching, work experience, freelancing and or tech Bootcamps and training programs.
• Strong knowledge of algorithms and data structures.

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Commercial Analyst at Turaco

Commercial Analyst

About the Role

• The Commercial Data Analyst plays a pivotal role in driving data integrity, insight generation, and decision-making across the Commercial Division. The role focuses on validating and sense-checking numbers from partnerships, ensuring accuracy in reporting, and identifying gaps or discrepancies in commercial data.
• You will work closely with the Commercial Operations Manager and the wider team to consolidate data across markets, interrogate its accuracy, and translate it into actionable insights for partnership management, business development, and customer journey optimization.
• This role is ideal for someone who is naturally inquisitive, always asking “why?”, and eager to uncover insights hidden in the data.

Data Validation & Analysis

• Own the process of consolidating commercial data from different commercial partners and countries we operate
• Rigorously sense-check numbers (e.g., GWP, product breakdown, renewal rates, invoiced amounts) and identify discrepancies, gaps, or anomalies.
• Use SQL and Excel/BI tools to analyse and validate data from our database.
• Develop clear escalation processes for data corrections and make sure they are adhered to.
• Support A/B testing and product/customer journey experiments by building data pipelines and analyzing results.

Commercial Operations Support

• Provide analytical support for product changes, operational improvements, customer journeys, and partner-related problem-solving.
• Work closely with customer operations and customer experience teams to ensure data informs customer success strategies.

Reporting & Communication

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• Maintain partner dashboards, reports, and TACO access.
• Provide timely and accurate reporting to account managers, leadership, and partners.
• Support the creation of ad-hoc analyses and presentation materials for business development and partner meetings.

Knowledge, Skills, and Abilities

• Live Turaco’s values – care and protect, do the right thing, low ego, and have fun!
• Bachelor’s degree in a quantitative or business-related field (Economics, Statistics, Data Science, Finance, etc.).
• 2+ years of experience in data analytics, consulting, or commercial operations.
• Strong SQL skills (must be comfortable writing queries to extract and analyze data).
• Proficiency in Excel/Google Sheets and at least one data visualization tool (e.g., Power BI, Tableau, Looker, Metabase).
• Excellent numerical sense and attention to detail, with a track record of spotting errors and inconsistencies.
• Inquisitive and proactive mindset – not just reporting numbers, but asking questions and uncovering insights.
• Strong communication skills with the ability to translate complex data into clear business recommendations.
• Comfortable working in a fast-paced, ambiguous environment and managing multiple priorities.

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Software Engineering Internship Opportunity at Turaco

Role Overview

We are looking for an enthusiastic Software Engineering Intern to join our team. This role is ideal for a self-starter who wants to gain professional experience in a fast-paced environment. You will work closely with the engineering team to build solutions, fix bugs, and learn how to deploy software at scale.

Key Responsibilities

• Development Support: Assist the team in designing, developing, documenting, and implementing solutions for user needs.
• Code Maintenance: Help maintain and manage existing source code and systems.
• Quality Assurance: Learn to develop unit and integration tests and proactively search for and fix bugs.
• Documentation: Create technical documentation for internal and external use to support project continuity.
• Team Support: Provide technological support to the team and help train users on systems.
• Continuous Learning: Investigate and use new technologies where relevant to improve current processes.

Key Qualifications & Profile

• Tech Stack Interest: Familiarity with Java (Spring Boot) and/or JavaScript (ReactJS, Vue, or AngularJS).
• Database Fundamentals: Basic understanding of SQL and practical experience with any database system.
• Computer Science Foundation: Strong knowledge of algorithms and data structures.
• Experience: 6 months to 1 year of exposure to coding (via internships, freelancing, bootcamps or a full time job).
• Education: Recently completed a degree in Computer Science/Software Engineering.
• AI: Effectively utilized cutting-edge AI development tools and platforms, demonstrating a strong commitment to leveraging the latest AI advancements.

Soft Skills

• Humble, collaborative team player with outstanding communication skills.
• Willingness to roll up sleeves, dig into details, and solve problems.
• Eager to live Turaco’s values: pushing boundaries, working with excellence, and respect for the individual.
• High enthusiasm to learn and ability to navigate ambiguity.

Our Company Culture

At Turaco, our culture is defined by our values: 1) Pushing boundaries, 2) Working with excellence, and 3) Profound respect for the individual. If these values resonate with you, we encourage you to apply!

Total Compensation & Benefits

This is a paid, 6-month internship opportunity with the option to convert to full time Junior Engineer. A great stepping stone into a flourishing Tech career.

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Senior Finance Associate at Turaco

About the Role

Turaco is looking for a Senior Finance Associate with excellent accounting and finance experience who will be responsible for running the finances of our Kenya business on a day-to-day basis. This role is pivotal in ensuring that Turaco can efficiently meet its business objectives. The Senior Finance Associate will report to the Finance Lead/Senior Accountant.

The ideal candidate has an understanding of tax, statutory, and insurance regulations in Kenya, an established relationship with KRA, and an ability to manage day-to-day financial transactions of revenue and expense tracking for the company.

Key Roles and Responsibilities:

Accounting and Finance

• Manage expenses, including petty cash, wire transfers, payroll, expense classifications, claims payments, and general AP
• Ensure all payments are properly supported and duly authorized before disbursement.
• Maintain and keep an up-to-date Fixed Asset Register.
• Manage partner revenue calculations, generate invoices, manage AR, and VAT remittances
• Maintain appropriate company documentation and compliance with regulatory and tax-related requirements
• Maintain the accounting software system and initiate periodic improvements
• Liaise with external tax and audit firms for the creation of annual trial balances, tax filings, audits, and implementing audit recommendations.
• Ensure tax and statutory deductions are properly computed and remitted before the due deadlines
• Support the Finance Lead in the consolidation of financial statements, budget vs. actual reporting, and other reports as required, providing commentary, and ensuring accurate and timely presentation to management
• Oversee all ledger and bank account reconciliations monthly
• Prepare monthly balance sheet schedules and ensure all balances are adequately supported
• Prepare the monthly payroll journals and ensure statutory deductions are submitted by the due dates
• Maintain an organized, well-documented, and sequential filing system on Google Drive.

Financial Policy and Planning Processes

• Help to prepare the annual budget plan for all aspects of Turaco’s operations so that it meets accounting compliance standards and the requirements of other key stakeholders
• Prepare accurate reports in line with Turaco’s reporting schedules
• Make recommendations to improve processes and minimize discrepancies
• Help to develop and implement policies and procedures to meet regulatory requirements, and best practice approaches and provide ethical guidance for the finance and accounting processes of Turaco
• Work closely with the Finance Lead to maintain an accurate cash flow forecast and ensure sufficient bank balances
• Support the selection and migration to a more robust ERP system

External Stakeholder Management

• Maintain existing relationships with key business partners (including banks, auditors, actuaries, and regulatory bodies)
• Provide information to external auditors and regulatory bodies for annual and ad hoc audits
• Maintain and update records of invoices, revenue, and costings (both expense tracking and project-level expense classification)
• Regularly conduct stakeholder analysis of customer expenses and revenues

Key Qualifications and Requirements

• Bachelor’s degree in a finance discipline
• ACCA or CPA Kenya professional qualifications
• At least 2 to 3 years of Accounting and Finance experience in a busy environment.
• Previous experience working in a high-profile start-up or an Insurance Company.
• Experience with QuickBooks Online preferred.
• Good understanding and application of IFRS
• A keen understanding of tax provisions in Kenya
• A builder, someone who has taken part in building finance systems and controls
• Well-organized with a demonstrated ability to perform filing and record-keeping tasks
• High level of integrity and accountability
• Strong communication and organizational skills
• Leadership potential – desire and capacity to grow into leadership roles
• Strong analytical and problem-solving skills
• Ability to work well in a team and collaborate effectively with other departments

Our Company Culture

At Turaco, our culture is defined by our values: 1) Pushing boundaries, 2) Working with excellence, and 3) Profound respect for the individual. If these values resonate with you, we encourage you to apply!

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Policy Administration Associate at Turaco

About Turaco

It is urgent to find a way to insure those who are not currently insured. Turaco’s mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people, effectively doubling the global number of insured individuals.

Turaco is a rapidly growing financial services start-up in Africa, introducing a new model for health and risk financing targeted at emerging customers. We provide subscription-based insurance for the mass market, bundled with everyday transactions that people are already engaging in. We collaborate with business partners to deliver affordable insurance products that truly enhance people’s lives. At Turaco, we prioritise simplicity, communication, and transparency while striving to transform how insurance operates. We are in the claims paying business.

Turaco values diversity and inclusion in the workplace. We’re building a team where our differences enhance and strengthen us. We strictly prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Since launching in February 2019, Turaco has attracted a cumulative total of 3 million end users. We are experiencing rapid growth and are looking for team members who can evolve alongside us. To learn more, visit www.turaco.insure.

About the role

Policy administration is a key revenue driver for Turaco. This role sits within the Insurance Operations Division and is responsible for ensuring accurate customer policy management, generating and analyzing reports, billing, and coordinating insurance administration processes. The position requires strong attention to detail, analytical ability, and effective stakeholder engagement to deliver efficient and compliant service.

Roles & Responsibilities

• Receive, review, and validate customer data submitted by partners, ensuring completeness and accuracy.
• Communicate data discrepancies to partners through the Partnerships team and provide timely support in resolving issues.
• Upload validated policy data onto the internal CRM (TACO), maintaining data integrity and compliance with turnaround times.
• Maintain and update the Policy Administration Turnaround Time (TAT) tracker for monthly reporting.
• Send renewal notices to clients and advise on policy changes, where applicable.
• Generate and analyze data for partners, underwriters, and internal management reporting.
• Create monthly billing reports, generate debit notes, and coordinate with the Finance team for review, approval, and payment.
• Update and maintain the Revenue Management tracker to ensure the accurate capture of billed and collected premiums, commissions, and fees.
• Ensure underwriters remit commissions and fees within agreed turnaround times.
• Design and implement improved data analysis methods to strengthen insurance operations reporting.
• Support audits and compliance reviews by preparing accurate policy administration and billing records.
• Address client enquiries and feedback within the timelines stipulated in the service charter and/or SLAs.

Key Qualifications:

• Live Turaco’s values – Push boundaries, Work with excellence, and Profound respect for the individual.
• Bachelor’s degree in business, Marketing, Microinsurance, Entrepreneurship, or a related field.
• Minimum of 2 years’ experience in microinsurance or insurance operations, with demonstrated expertise in policy administration/underwriting and reporting.
• Advanced proficiency in Microsoft Excel (mandatory), including use of formulas, pivot tables, and data analysis tools.
• Strong analytical and reporting skills.
• Excellent attention to detail and organizational skills.
• Strong communication and stakeholder management abilities.
• Strong track record of working in a fast-paced environment.
• Familiarity with insurance operations systems (CRM platforms) is an added advantage.

Our Company Culture

Our company values inform the culture we have built at Turaco. Our work pushes boundaries, we appreciate the value of being excellent at work, and have profound respect for the individual. If these words describe you, join us!

Total Compensation & Benefits

Turaco provides a competitive salary that matches your experience. Additionally, we offer a range of benefits, including stock options and healthcare, all within a supportive company culture where you can thrive and build strong relationships.

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