Internship | Job Vacancies at RIANA Group

RIANA Group is a leading integrated business solutions provider established in Kenya in 2017. The organization delivers high-end technological solutions—spanning Electronic Security, Queue Management, Visitor Management, and Digital Signage—to world-class businesses. By leveraging cross-company synergies, RIANA Group maintains a strong market presence and a proven track record across multiple industries.

Driven by a team of experienced and passionate professionals, RIANA Group is dedicated to helping businesses simplify complex operational workflows through cutting-edge technology. Guided by its core values of innovation, excellence, customer focus, and integrity, the organization strives to remain the partner of choice for enterprises of all sizes across Kenya and beyond.

Marketing and Communications Lead at Riana Group

Job Description

Job Overview

RIANA Group is seeking a Marketing & Communications Lead to own and elevate the brand voice and communications strategy across the group and its portfolio of companies. This role will lead marketing efforts across our regional footprint, helping shape how our various brands Marezi, SecuViz, and USS are positioned individually and as part of the wider RIANA ecosystem, both in Kenya and in the other countries where we operate.

Events are a core part of how RIANA engages clients and the market, and this role owns event management end-to-end from initial concept and planning through speaker sourcing, vendor coordination, and on-the-day execution.

Dedicated teams already handle functions like SEO and social media, and this role is responsible for coordinating those functions into one coherent, well-oiled communications strategy. That said, this is not a purely oversight position ownership means being willing to step in and execute hands-on wherever the work requires it, not simply directing others.

Key Responsibilities

Responsibilities

Develop and execute marketing and communications strategy for RIANA Group and its subsidiary brands (Marezi, SecuViz, USS), across Kenya and other countries of operation
Own event management in full from initiation and planning, through securing speakers and vendors, to full execution and post-event follow-up
Lead, mentor, and manage a marketing team, setting priorities and ensuring consistent delivery
Coordinate and align the work of existing SEO and social media teams into a unified communications strategy, stepping in hands-on to execute directly when the situation calls for it
Oversee brand positioning and messaging across all group companies, ensuring consistency while respecting each brand’s distinct identity
Manage content development across digital channels, collateral, and client-facing materials
Collaborate with sales and business unit leads (Marezi, USS, and others) to align marketing initiatives with commercial goals
Track and report on marketing performance and event outcomes across channels and regions
Manage relationships with external vendors, agencies, speakers, and media partners
Own the marketing budget and report on ROI across campaigns and events

Requirements

Must-Have:

Minimum 3–4 years of experience leading a marketing team
Strong written and verbal communication skills
Demonstrated ability to manage multiple projects, teams, and stakeholders simultaneously
Experience developing marketing strategy and translating it into measurable execution
A hands-on, roll-up-your-sleeves approach comfortable both directing a team and personally executing when needed
Comfort working across multiple markets/regions

Nice-to-Have:

Experience marketing across multiple brands or business units under a single parent company
Familiarity with the technology, security, or customer experience solutions sectors
Experience working with or marketing to healthcare, finance, education, hospitality, or real estate clients
Budget management experience

Apply: Riana Infotech Limited - Marketing and Communications Lead in Nairobi

SENIOR SOFTWARE DEVELOPER at RIANA Group

Main Purpose Of Job

We are seeking an experienced Full-Stack Developer to design, build, and maintain high-performance web applications using Laravel, C#, React, and Next.js, alongside MySQL and MongoDB. In this role, you will collaborate with cross-functional teams and stakeholders to translate requirements into robust technical architectures, write clean and secure code, optimize databases, and uphold engineering best practices through thorough testing and code reviews.

Job Description

Key Responsibilities

Develop and maintain web applications using Laravel, React, Next.js, and C#
Design and optimize databases using MySQL and MongoDB
Collaborate with cross-functional teams to define, design, and ship new features
Write clean, scalable, and efficient code
Debug, troubleshoot, and resolve software defects
Participate in code reviews and follow industry best practices for development and security
Continuously explore new technologies and improve development practices
5 years of experience.
Collaborate with stakeholders to gather and analyze software requirements.
Design software architecture and create technical specifications based on the project needs.
Develop software applications by writing clean, maintainable, and efficient code.
Perform thorough testing and debugging of software to identify and resolve any defects or issues.
Ensure software meets quality standards, performance requirements, and security guidelines.
Participate in code reviews to provide and receive constructive feedback on code quality.
Collaborate with cross-functional teams, including project managers, designers, and testers, to ensure effective project execution.
Stay updated with emerging technologies, programming languages, and industry trends.
Provide support and maintenance for existing software applications as needed.
Contribute to the continuous improvement of software development processes and best practices

Minimum Requirements And Competencies

Bachelor’s degree in computer science, software engineering, Information Technology, or a related field.
5 years of experience
Proven experience in software development, with a strong understanding of software development life cycle.
Proven experience with PHP Laravel, C#, React, and Next.js
Strong understanding of MySQL and MongoDB database design and management
Familiarity with API development and integration
Experience with version control tools like Git
Experience with web development technologies (HTML, CSS, JavaScript frameworks) is a plus.
Familiarity with relational databases and SQL queries.
Knowledge of software testing and debugging techniques.
Strong problem-solving and analytical skills.
Excellent teamwork and communication abilities.
Self-motivated and able to work independently as well as in a team environment.
A portfolio of personal projects or previous work experience is highly desirable.

How to Apply

To apply, submit your application through the Career Portal by 12th November 2026.

JUNIOR SOFTWARE DEVELOPER at RIANA Group

Job Overview

We are seeking a motivated Full-Stack Developer to design, build, and support scalable web applications using Laravel, C#, React, and Next.js, coupled with MySQL and MongoDB. In this role, you will collaborate with cross-functional teams and stakeholders to transform requirements into technical specifications, write clean and secure code, integrate APIs, and ensure application reliability through continuous testing, debugging, and code reviews.

Key Responsibilities

Responsibilities

Develop and maintain web applications using Laravel, React, Next.js, and C#
Design and optimize databases using MySQL and MongoDB
Collaborate with cross-functional teams to define, design, and ship new features
Write clean, scalable, and efficient code
Debug, troubleshoot, and resolve software defects
Participate in code reviews and follow industry best practices for development and security
Continuously explore new technologies and improve development practices
Collaborate with stakeholders to gather and analyze software requirements.
Design software architecture and create technical specifications based on the project needs.
Develop software applications by writing clean, maintainable, and efficient code.
Perform thorough testing and debugging of software to identify and resolve any defects or issues.
Ensure software meets quality standards, performance requirements, and security guidelines.
Participate in code reviews to provide and receive constructive feedback on code quality.
Collaborate with cross-functional teams, including project managers, designers, and testers, to ensure effective project execution.
Stay updated with emerging technologies, programming languages, and industry trends.
Provide support and maintenance for existing software applications as needed.
Contribute to the continuous improvement of software development processes and best practices.

Skills & Personal Attributes

Bachelor’s degree in computer science, software engineering, Information Technology, or a related field.
Two years of experience.
Proven experience in software development, with a strong understanding of software development life cycle.
Proven experience with PHP Laravel, C#, React, and Next.jS
Strong understanding of MySQL and MongoDB database design and management
Familiarity with API development and integration
Experience with version control tools like Git
Experience with web development technologies (HTML, CSS, JavaScript frameworks) is a plus.
Familiarity with relational databases and SQL queries.
Knowledge of software testing and debugging techniques.
Strong problem-solving and analytical skills.
Excellent teamwork and communication abilities.
Self-motivated and able to work independently as well as in a team environment.
A portfolio of personal projects or previous work experience is highly desirable.

How to Apply

To apply, submit your application through the Career Portal by 12th November 2026.

Presales Executive – Francophone Africa at RIANA Group

Job Description

ROLE OVERVIEW

The Presales Executive – Francophone Africa is a bilingual commercial role responsible for supporting Marezi’s sales teams across Frenchspeaking African markets. This person will prepare bids, proposals, and tender responses in both English and French, conduct product demonstrations for francophone prospects, and manage POC engagements across markets including DRC, Senegal, Ivory Coast, and other Francophone territories. The ideal candidate is fluent in French, commercially confident, outspoken in client settings, and brings a genuine understanding of how enterprise technology decisions are made in Francophone African markets.

KEY RESPONSIBILITIES

Identify and track tender opportunities across Francophone African procurement portals, government listings, banking and
healthcare institutions, and donor-funded procurement platforms in target markets
Prepare and submit end-to-end RFPs, RFQs, RFIs, EOIs, and formal tender responses in both English and French, compliant with OHADA frameworks and local procurement regulations
Develop bilingual technical and commercial proposals including cost estimates, solution descriptions, scope of work, and capability statements tailored to Francophone market requirements
Conduct product demonstrations of the full Marezi suite (QMS, VQMS, Self-Service Kiosks, Digital Signage, Appointment Booking, CX CRM, CX Portal) to prospective clients across banking, healthcare, and enterprise sectors in Francophone markets
Plan, coordinate, and manage Proof-of-Concept (POC) engagements from scoping through execution, including bilingual documentation, client feedback, and commercial follow-through
Support client discovery and needs analysis sessions to position the right Marezi solution for each francophone prospect
Prepare accurate bilingual quotations in coordination with country sales representatives, aligned to approved pricing and commercial frameworks
Maintain a tender calendar and compliance matrix to ensure zero missed deadlines across concurrent multi-market submissions
Manage and update CRM records in Zoho with accurate deal stages, proposal statuses, and activity logs across all Francophone accounts
Produce regular reports in English on bid activity, demo pipeline, POC status, and win and loss analysis for leadership MUST HAVE REQUIREMENTS
French language fluency at C1 minimum – written and spoken. You will draft proposals, lead demonstrations, and communicate with clients in French daily
Strong English communication – all internal reporting, leadership updates, and cross-team coordination are conducted in English
Proven experience in bid, tender, RFP, RFQ, and RFI preparation with direct ownership of the full submission process
Proficiency in Microsoft Office Suite, particularly Excel (pricing models, trackers), Word (bilingual proposal formatting), and PowerPoint (presentations and demos)
Hands-on experience with a CRM system for pipeline and activity management – Zoho CRM experience is strongly preferred
Confidence and presence in client-facing settings including demonstrations, presentations, and POC reviews in both languages

Requirements

QUALIFICATIONS AND EXPERIENCE

Bachelor’s degree in Business, IT, Engineering, Telecommunications, Commerce, or a related field
Minimum 2 years of experience in a presales, bids, or commercial coordination role – ICT, technology, or enterprise solutions environment preferred
Experience conducting product demonstrations or supporting POC engagements in a technology context is a strong advantage
Familiarity with Francophone African procurement environments – OHADA legal frameworks, donor-funded processes (World Bank, UNDP), or government tendering in DRC, Senegal, or Ivory Coast
Sales or account management background is a meaningful advantage

PERSONALITY AND SOFT SKILLS

Outspoken, confident, and commercially energetic – comfortable leading client meetings and demonstrations in French without
prompting
Culturally aware and adaptable across different Francophone markets – understands that DRC, Senegal, and Ivory Coast require
different commercial approaches
Highly organised and deadline-driven with the ability to manage multiple concurrent bids across multiple markets
Proactive self-starter who identifies opportunities and drives engagement independently across a remote, distributed team
Collaborative and dependable – sales reps in francophone markets rely on this person to deliver professional, accurate bilingual
output on time

ADVANTAGEOUS

Direct lived or professional experience in DRC, Senegal, Ivory Coast, Cameroon, or another Francophone African market
Existing relationships with enterprise banking or healthcare clients in Francophone Africa
Familiarity with donor-funded procurement processes (World Bank, UNDP, USAID, AFD)

Apply: Riana Infotech Limited - Presales Executive - Francophone Africa in Nairobi Area

Presales Engineer at Riana Group

Job Description

The overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized Electronic Security Solution offerings.

Key Responsibilities:

Working closely with Sales to ensure the successful closure of the sales process.
Providing technical training and product knowledge transfer to the sales team, channel partners, and sometimes clients, so they can position the product accurately.
Conducting product demonstrations and proof-of-concept (POC) sessions tailored to client use cases, including on-site or virtual demos of the solution’s capabilities
Prepare cost estimates and technical proposals such that it meets client’s requirement.
Managing the sales bid process by responding to RFIs & RFP.
Maintaining a library of reusable technical collateral — reference architectures, proposal templates, technical FAQs, and case studies to speed up future bids.
Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
Must be able to communicate professionally both verbally and in written responses.
You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
Hands on experience in working with Microsoft Office Suite

Minimum Requirements And Competencies

Bachelor’s Degree from Engineering or related field.
At least 2 years’ working experience in pre-sales in the related industry.
Good understanding of Tender Management Process
Skilled in preparing/analyzing complex technical specifications & bids
Excellent communication and negotiation skills in both written and spoken
Relationship management skills.

Apply: Riana Infotech Limited - Presales Engineer in Nairobi Area

Presales Engineer at Riana Group

Job Description

The overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized Electronic Security Solution offerings.

Key Responsibilities:

Working closely with Sales to ensure the successful closure of the sales process.
Providing technical training and product knowledge transfer to the sales team, channel partners, and sometimes clients, so they can position the product accurately.
Conducting product demonstrations and proof-of-concept (POC) sessions tailored to client use cases, including on-site or virtual demos of the solution’s capabilities
Prepare cost estimates and technical proposals such that it meets client’s requirement.
Managing the sales bid process by responding to RFIs & RFP.
Maintaining a library of reusable technical collateral — reference architectures, proposal templates, technical FAQs, and case studies to speed up future bids.
Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
Must be able to communicate professionally both verbally and in written responses.
You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
Hands on experience in working with Microsoft Office Suite

Minimum Requirements And Competencies

Bachelor’s Degree from Engineering or related field.
At least 2 years’ working experience in pre-sales in the related industry.
Good understanding of Tender Management Process
Skilled in preparing/analyzing complex technical specifications & bids
Excellent communication and negotiation skills in both written and spoken
Relationship management skills.

Apply: Riana Infotech Limited - Presales Engineer in Nairobi Area

Business Development Manager at Riana Group

Job Description

Main Purpose Of Job

USS is an established provider of Integrated Electronic Security Systems (surveillance, access control, fire detection, building management, visitor and parking management, and related solutions) with a strong client base across government, financial, and commercial sectors in Kenya and the region.

The Business Development Manager will build and sustain relationships with consultants, quantity surveyors, architects, project owners/developers, and security managers, with the objective of creating early, consistent visibility and preference for USS within projects that are under construction or in the pipeline. This is a relationship-first, network-driven role.

Key Responsibilities

Identify, build, and maintain relationships with consultants, quantity surveyors, architects, project owners, developers, and security managers within the built-environment and infrastructure ecosystem.
Proactively map and track projects under construction or in the pipeline, engaging relevant stakeholders early in the project lifecycle.
Represent USS at industry events, professional association forums, site visits, and networking functions to build brand visibility and credibility.
Position USS as a trusted, capable partner for electronic security and safety systems to key influencers and decision-makers.
Generate and qualify leads, then hand them off cleanly to the presales team for quotation and the design team for solution development.
Maintain an accurate, up-to-date record of relationships, engagements, and opportunities in the CRM.
Feed market intelligence back to management competitor activity, upcoming tenders, industry trends, and project pipeline movement.
Work collaboratively with the presales and design teams to ensure a smooth internal handoff once an opportunity is identified.
Own delivery against a mutually agreed sales/business development target.
Update the CRM system on a periodic basis with relationships, engagements, and opportunity status this record will form the basis of periodic review meetings and discussions.

WHAT THIS ROLE DOES NOT COVER

This role is intentionally scoped around relationship-building and pipeline sourcing, not technical or commercial execution:

Quotation and pricing — owned by the presales team.
Technical solution design — owned by the design team.

Minimum Requirements And Competencies

Bachelor’s degree in Business, Marketing, Engineering, or a related field.
A minimum of 3–5 years of proven B2B business development or relationship management experience, ideally within construction, built environment, security, or ICT-related industries.
An existing professional network among consultants, architects, quantity surveyors, or project owners is highly desirable.
Strong track record of relationship-building and networking at a senior/professional level.
Excellent verbal and written communication and presentation skills.
Self-driven and comfortable operating with a high degree of autonomy and accountability.
Comfortable engaging confidently with architects, consultants, project owners, and senior stakeholders.

Added Advantage:

Prior experience working within the ELV (Extra Low Voltage) or electronic security domain will be considered a strong added advantage.

WHAT USS OFFERS

Product and technical training provided on onboarding — no prior security-systems product knowledge required.
Support from dedicated presales and design teams, allowing full focus on relationship-building and pipeline generation.
A high-profile, high-autonomy role representing an established, reputable brand within its industry.

Apply: Business Development Manager – Riana Group

Business Development Executive – USS at Riana Group

Job Description

Main Purpose Of Job

The Business Development Executive supports the Business Development Manager by driving ground-level lead generation, outreach, and coordination cold calling, setting up meetings, gathering project and market information, and drafting quotations. This frees the BDM to focus on strategic, senior-level relationships with consultants, architects, and project owners. While this is a support role, the BDE also carries their own mandate: they are expected to generate and progress credible leads independently, and are accountable for converting these into closed accounts, working closely with but not solely dependent on the BDM.

Key Responsibilities/ Accountabilities

Key Responsibilities

Conduct outbound cold calling and outreach to identify and generate leads within target sectors and industries.
Set up meetings and introductions for the BDM with consultants, architects, quantity surveyors, project owners, and security managers.
Carry out groundwork site visits, project sightings, and market canvassing to identify projects under construction or in the pipeline.
Feed timely, accurate ground-level information and market intelligence back to the BDM to support relationship and pipeline strategy.
Draft quotations in coordination with the presales team, based on gathered site details, client requirements, and specifications.
Maintain and update the CRM system on a regular basis with leads, contacts, and activity.
Follow up on leads and maintain ongoing contact with prospects to keep the pipeline warm between BDM engagements.
Own delivery against agreed KPIs including volume of credible leads and contacts generated, and their conversion into closed accounts.
Work independently to progress own leads through to close where appropriate, in addition to supporting leads originated by the BDM.
Provide general coordination and administrative support to the BDM scheduling, documentation, and follow-through on action items.
s the role matures, may be assigned focus on a specific industry vertical to build deeper sector knowledge and contacts.

Minimum Requirements And Competencies

Diploma or Bachelor’s degree in Business, Marketing, or a related field.
A minimum of 1–2 years of B2B business development, sales support, or telesales experience.
Confident, persistent, and comfortable with outbound cold calling and fieldwork.
Well organized, with strong follow-up discipline and attention to detail.
Good verbal and written communication skills.
Familiarity with CRM systems.
Comfortable working with quotation formats/data and coordinating with the presales team on pricing inputs.
Able to work both under the direction of the BDM and independently, taking ownership of own leads and targets.
Prior exposure to the ELV (Extra Low Voltage) or electronic security domain will be considered an added advantage.

WHAT USS OFFERS

Product and technical training provided on onboarding — no prior security-systems product knowledge required.
Direct mentorship from the BDM, with a clear path to grow into a more senior business development role.
A collaborative, team-based way of working rather than an isolated, individual sales role.

Apply: Business Development Executive – Riana Group

Service Desk Coordinator at Riana Group

Job Description

Main Purpose Of Job

The Service Desk Coordinator is responsible for converting after-sales findings from the Support team preventive maintenance visits, call-outs, and support issues into timely, accurate commercial quotations for clients. The role works closely with the Support Coordinator to keep preventive maintenance schedules on track, ensure outstanding client approvals are followed up, and provide backup on client communication.

Key Responsibilities/ Accountabilities

Key Responsibilities

Prepare commercial quotations for parts, repairs, and replacements identified by the Support team during preventive maintenance visits and call-outs.
Track quotations through to client approval, following up proactively with clients on outstanding or pending quotes.
Work closely with the Support Coordinator to ensure preventive maintenance (PM) schedules are kept up to date and PM visits are planned and executed on time.
Ensure that any items flagged for replacement or repair are resolved and closed out before the next scheduled PM visit.
Provide backup client communication including responding to service-related emails.
Maintain accurate, up-to-date records of quotations, approvals, and PM scheduling status.
Liaise with the presales and support teams to gather accurate information needed to prepare quotations.
Assist the presales team in preparing commercial quotations for project-related activities, in addition to after-sales quoting.
Support the wider Support Department with coordination and administrative tasks as needed to keep after-sales service delivery running smoothly.

Minimum Requirements And Competencies

Diploma or degree in Business Administration, Engineering, or a related field.
1-2 years of experience in a coordination, sales support, or customer service role experience in a technical, security, or service industry is an added advantage.
Proficient in Microsoft Excel and Word; familiarity with CRM or quotation software is an advantage.
Strong organizational skills with the ability to manage multiple quotations and follow-ups simultaneously.
Good written communication skills, with the ability to draft clear and professional client correspondence.
A proactive, detail-oriented approach with the foresight to flag issues before they become delays.

Apply: Service Desk Coordinator – Riana Group

Sales Executive at Riana Group

Job Overview

Strategic Prospecting: Identify high-potential clients and opportunities, utilizing the latest data-driven insights and market trends to strategically target your outreach.

Relationship Mastery: Build and nurture relationships with both existing and new clients. Your interpersonal finesse will help create lasting partnerships that drive mutual success.

Modern Presentation: Deliver compelling presentations and demos that resonate with clients’ needs, showcasing our solutions as innovative answers to their challenges.

Strategic Value Communication: Articulate the unique value proposition of our solutions and their ability to address clients’ pain points effectively.

Solution Customization: Tailor proposals and quotations to showcase how our offerings align specifically with clients’ businesses and requirements.

Innovative Outreach: Embrace techniques, including digital networking, social selling, and thought leadership, to establish yourself as a go-to expert in the industry.

Continuous Learning: Stay ahead of the curve by consistently researching and applying the latest sales methodologies, ensuring your approach remains fresh and effective.

Performance Excellence: Set and surpass ambitious sales targets, aiming to achieve your minimum quarterly sales target and annual target as discussed.

Summary.

Identify and develop new business opportunities to achieve sales targets.
Build and maintain strong relationships with existing clients and key stakeholders.
Conduct market research to identify potential customers and their needs.
Present and demonstrate products or services to prospective clients.
Negotiate and close sales deals, ensuring favorable terms and conditions.
Prepare and deliver sales proposals, presentations, and contracts.
Collaborate with cross-functional teams to ensure customer satisfaction and resolve any issues or concerns.
Stay updated with industry trends, competitor activities, and market conditions.
Provide timely and accurate sales reports, forecasts, and other relevant information to management.
Participate in sales meetings, conferences, and events to network and promote the company’s products or services.
Train and mentor junior sales team members, providing guidance and support.

Responsibilities

Strategic Prospecting: Identify high-potential clients and opportunities, utilizing the latest data-driven insights and market trends to strategically target your outreach.
Relationship Mastery: Build and nurture relationships with both existing and new clients. Your interpersonal finesse will help create lasting partnerships that drive mutual success.
Modern Presentation: Deliver compelling presentations and demos that resonate with clients’ needs, showcasing our solutions as innovative answers to their challenges.
Strategic Value Communication: Articulate the unique value proposition of our solutions and their ability to address clients’ pain points effectively.
Solution Customization: Tailor proposals and quotations to showcase how our offerings align specifically with clients’ businesses and requirements.
Innovative Outreach: Embrace techniques, including digital networking, social selling, and thought leadership, to establish yourself as a go-to expert in the industry.
Continuous Learning: Stay ahead of the curve by consistently researching and applying the latest sales methodologies, ensuring your approach remains fresh and effective.
Performance Excellence: Set and surpass ambitious sales targets, aiming to achieve your minimum quarterly sales target and annual target as discussed.

Skills & Personal Attributes

A Bachelor’s Degree in Business Management ,engineering ,IT or related field is preferred.
MBA in Marketing, coupled with sales/marketing professional courses (an added advantage).
A minimum 3 years of experience in B2B solutions sales of electronic security systems, such as CCTV, Fire alarm, Access control, parking management system etc. with a demonstrated record of exceeding targets.
A keen understanding of B2B sales dynamics and a deep familiarity with the Kenya market. PAN African exposure is a strong plus.
Exceptional communication and interpersonal skills that foster authentic connections.
A strategic mindset with a knack for identifying untapped opportunities in the market.
Innate curiosity and agility in responding to evolving customer needs.
Analytical acumen and organizational finesse, ensuring seamless management of sales processes.
Self-initiative and the ability to thrive under pressure while maintaining top-notch quality.
Demonstrated ability to develop new business opportunities and improve the profitability and competitive performance of the business
A penchant for continuous improvement, demonstrated through the evolution of your strategies and contributions.
Knowledge of the relevant industry, market trends, and competitors.
Ability to work independently and as part of a team.
Proficiency in using sales software and CRM systems.
Valid driver’s license, passport and willingness to travel as required.

How to Apply

kindly send your CV and Application email to applications@riana.co by 10th July 2026 with the subject

Assistant Project Coordinator at Riana Group

Job Overview

As the Assistant Project Coordinator, you will be responsible for overseeing the project function and ensuring projects are timely from inception to completion while ensuring project objectives are met.

Your role will also involve assisting in the back-office support, reporting, communication and client relationship management supporting the Project Coordinator Lead.

Key Responsibilities

Support in site meeting preparation – organize for site meeting, prepare agenda, take minutes and follow up on action items
Documentation and reporting – help compile project status reports and maintain up-to-date project documentation.
Work closely with external stakeholders, architects, engineers, and main contractors to ensure smooth delivery of projects.
Assist in developing project scope and objectives, ensure technical team is synced with expected project deliveries.
Assist in developing detailed project workplans and track progress.
Track tasks and follow up on deadlines with team members to ensure timely completion.
Track equipment and material usage and help coordinate deliveries to project sites.
Update on project timelines and calendars and notify relevant stakeholders of any change.
Maintain communication and updates to internal teams and clients.
Support in conducting quality checks and compiling findings for review internally by the technical team.
Assist in supporting the team in coordination of transport, support documents for travel, or access where needed.
Identify and report potential project risks or delays, and assist in providing mitigation measures.
Help ensure that safety and security protocols are being followed on sites.
Continuously learn about the security systems and project management practices.
Process improvement identification.
Attend both internal and site meetings as required.
Stay updated on industry trends, emerging technologies, and customer support best practices, and proactively share knowledge and recommendations with the team.

Skills & Personal Attributes

Bachelor’s degree in engineering (electrical, electronics, or mechanical) or a related technical field.
Basic proficiency in AutoCAD or similar design software; willingness to improve through training.
Familiarity with electronic security systems (CCTV, access control, alarms) is an added advantage.
Competence in using project management tools (e.g., MS Project, Trello, or Excel
2+ years of experience in a technical or project support role, preferably in security systems or construction.
Exposure to site work and coordination of technical teams is desirable.
Strong organizational and time management skills.
Good communication and interpersonal abilities.
Detail-oriented with a proactive approach to problem-solving.
Ability to follow instructions and work collaboratively with cross-functional team
Strong organizational and time management skills.
Good communication and interpersonal abilities.
Detail-oriented with a proactive approach to problem-solving.
Ability to follow instructions and work collaboratively with cross-functional team
Strong organizational and time management skills.
Good communication and interpersonal abilities.
Detail-oriented with a proactive approach to problem-solving.
Ability to follow instructions and work collaboratively with cross-functional team
Knowledge of customer support best practices, including customer-centricity, empathy, and active listening.

How to Apply

To apply, kindly send your CV and Application email to applications@riana.co by 10th July 2026 with the subject line: Assistant Project Coordinator.

Lead More

Operations Assistant at Riana Group

Job Overview

The overall purpose of this role is to provide administrative support to the Operations and Compliance function in managing day-to-day activities for smooth execution of operations and compliance related tasks across the organization.

Key Responsibilities

Financial Support & Analysis

Maintain and update financial records in accordance with company policies.

Contract & Compliance Management

Assist in drafting and reviewing contracts, including NDAs, joint venture agreements, sales agreements, and lease/AMC contracts.
Track contract renewals, ensuring timely follow-ups and compliance with terms.
Maintain a database of clients, warranties, AMCs, and lease agreements.
Coordinate with internal teams to ensure adherence to contract clauses related to support calls, preventive maintenance (PMs), invoicing, and payment terms.
Share contract renewal updates on a weekly and monthly basis.

Procurement & Billing Coordination

Follow up on procurement requests to ensure timely purchases and dispatch of client orders.
Work with support and project teams to track LPO (Local Purchase Order) fulfillment and job card submissions.
Assist in monitoring open LPOs and ensuring proper billing cycles.
Prepare and maintain monthly open LPO reports with necessary follow-up actions.
Coordinate PM follow-ups with the support team to ensure accurate and timely AMC billing.

Client & Support Coordination

Provide support to clients regarding contract-related inquiries and issue resolution.
Manage the BDT system for tracking contracts, LPOs, warranties, and billing cycles.
Assist in issuing QSYS licenses based on agreed client terms.
Handle coordination of VMS SMS bundle recharges, from quote approval to billing.
Support team claim approvals and follow-up with payables for reimbursements.
Facilitate the creation of new clients in Zoho Desk for task allocation.
Track project handovers and ensure warranties are correctly set up in the system.
Monitor POCs (Proof of Concept) and follow up with the sales team for closure.

Documentation & Reporting

Maintain organized records of contracts, LPOs, invoices, job cards, and handovers (both physical and digital).
Assist in the proper filing of legal and company documents as guided.
Assist in preparing reports related to contract renewals, procurement, and financial transactions.
General office duties; data entry, filing and document management and reports summary.
Performing any other tasks assigned from time to time.

Skills & Personal Attributes

Bachelor’s degree in Finance, Accounting, Economics,Administration or a related field.
2 year plus of prior experience in Finance, Accounting, Operations, Compliance or Contract Management.
Excellent written and verbal communication.
Strong analytical and problem-solving skills.
Detail-oriented with strong time management skills to handle multiple tasks.
A strategic mindset with a knack for identifying untapped opportunities in the market.
High attention to detail and accuracy in working with financial data.
Good communication, professionalism and interpersonal skills.
Ability to work independently and collaboratively in a team.
Demonstrated ability to develop new business opportunities and improve the profitability and competitive performance of the business
Understanding of basic financial principles and contract management processes. contributions.

Presales Executive – French at Riana Group

Main Purpose Of Job

The overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized data driven and innovative customer experience solutions. Work closely with the Sales Team. The role will generate sales via desk research, cold calling, and communicating with clients on calls and emails, they should have excellent interpersonal and communication skills. They will be involved in customer meetings, client visits and need to have experience working with Microsoft office and CRMs.

Key Responsibilities/ Accountabilities

Working closely with Sales to ensure the successful closure of the sales process.
Prepare cost estimates and technical proposals such that it meets client’s requirement.
Managing the sales bid process by responding to RFIs & RFP.
Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
Assist the sales team in qualifying potential customers Working with the Pre-Sales Manager and the Business Development Manager to ensure that all sales documentation and collateral is kept up to date and relevant.
Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses.
Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
Generate more leads by building relationships with customers and proactively seeking new sales opportunities by conducting market analysis developing new relationships with prospective clients.
Must be able to communicate professionally in written responses.
You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
Hands on experience in working with Microsoft Office.

Minimum Requirements And Competencies

Bachelor’s Degree from any major is preferable.
At least 2 years’ working experience, will be an advantage having sales experience in the software industry.
Good understanding of Tender Management Process.
Skilled in preparing/analyzing complex technical specifications & bids.
Excellent communication and negotiation skills in both written and spoken.
Relationship management skills.
Fluent in English.
French – must have professional working proficiency.

How to Apply

To apply, kindly send your resume and email application to applications@riana.co by 30 th October 2025. Clearly indicate the job title in your subject: Presales Executive French.

Accounts Payables Kenya at Riana Group

Job Overview

Effectively manage the payment obligations of the company, maintain good relationships with vendors, ensure accurate financial records, and contribute to the overall financial health and efficiency of the organization.

Responsibilities

Invoice verification and processing: Verify invoices received from vendors, suppliers, and service providers for accuracy, completeness, and compliance with tax regulations in Kenya. Match invoices with purchase orders and delivery notes.
Payment processing: Prepare and process payments to vendors and suppliers in compliance with Kenyan tax laws and regulations. This includes ensuring proper withholding tax deductions and submitting the necessary documentation to tax authorities.
Supplier management: Maintain relationships with vendors and suppliers, resolve payment-related issues, and negotiate payment terms and discounts when applicable. Liaise with the procurement team to ensure proper vendor onboarding and adherence to contract terms.
Tax compliance: Stay updated with Kenyan tax laws and regulations related to accounts payable. Ensure proper withholding tax deductions, timely submission of tax returns, and compliance with VAT (Value Added Tax) regulations for applicable invoices.
Record keeping and reconciliation: Maintain accurate and organized accounts payable records, including invoices, payment receipts, and vendor statements. Reconcile accounts payable transactions with general ledger entries and resolve any discrepancies.
Reporting: Assist in generating financial reports related to accounts payable, such as aging reports, cash flow projections, and supplier performance analysis. Provide insights and recommendations based on the analysis to support decision-making.
Internal controls and compliance: Implement and maintain internal controls to prevent fraud, errors, and misappropriation of funds. Ensure compliance with company policies, accounting standards, and regulatory requirements in Kenya.
Systems and process improvement: Identify opportunities for process improvements, automation, or efficiency gains within the accounts payable function. Collaborate with IT teams to implement or enhance accounting software and tools that streamline payment processes.
Collaboration and communication: Collaborate with cross-functional teams, including finance, procurement, and operations, to resolve issues and improve end-to-end procurement-to-payment processes. Communicate effectively with internal stakeholders and provide support as needed.
Professional development: Stay updated with accounting standards, tax regulations, and industry practices relevant to accounts payable in Kenya. Attend training sessions, seminars, or workshops to enhance professional knowledge and skills.
Knowledge of letter of Credits.

Knowledge and Skills

Bachelor’s degree in accounting, finance, or a related field.
At least CPA level 4.
Minimum 3 – 5 years’ experience in accounts payable role.
Solid understanding of accounting principles and practices.
Proven experience in accounts payable or a similar finance role.
Proficiency in using accounting software and ERP systems (e.g. Zoho, SAP, Oracle, QuickBooks).
Familiarity with local tax regulations and compliance requirements.
Attention to detail and strong analytical skills for accurate invoice verification and account reconciliation.
Excellent verbal and written communication skills for effective vendor communication and relationship management.
Strong problem-solving abilities to resolve payment discrepancies and address issues promptly.
Ability to work independently and as part of a team in a fast-paced environment.
Strong organizational and time management skills to meet deadlines and manage multiple tasks.

How to Apply

To apply, kindly send your CV and Application email to applications@riana.co by 15 th October 2025 with the subject as Accounts Payable Kenya.

Operations Assistant at RIANA Group

Job Overview

Key Responsibilities

Financial Support & Analysis

Maintain and update financial records in accordance with company policies.

Contract & Compliance Management

Assist in drafting and reviewing contracts, including NDAs, joint venture agreements, sales agreements, and lease/AMC contracts.
Track contract renewals, ensuring timely follow-ups and compliance with terms.
Maintain a database of clients, warranties, AMCs, and lease agreements.
Coordinate with internal teams to ensure adherence to contract clauses related to support calls, preventive maintenance (PMs), invoicing, and payment terms.
Share contract renewal updates on a weekly and monthly basis.

Procurement & Billing Coordination

Follow up on procurement requests to ensure timely purchases and dispatch of client orders.
Work with support and project teams to track LPO (Local Purchase Order) fulfillment and job card submissions.
Assist in monitoring open LPOs and ensuring proper billing cycles.
Prepare and maintain monthly open LPO reports with necessary follow-up actions.
Coordinate PM follow-ups with the support team to ensure accurate and timely AMC billing.

Client & Support Coordination

Provide support to clients regarding contract-related inquiries and issue resolution.
Manage the BDT system for tracking contracts, LPOs, warranties, and billing cycles.
Assist in issuing QSYS licenses based on agreed client terms.
Handle coordination of VMS SMS bundle recharges, from quote approval to billing.
Support team claim approvals and follow-up with payables for reimbursements.
Facilitate the creation of new clients in Zoho Desk for task allocation.
Track project handovers and ensure warranties are correctly set up in the system.
Monitor POCs (Proof of Concept) and follow up with the sales team for closure.

Documentation & Reporting

Maintain organized records of contracts, LPOs, invoices, job cards, and handovers (both physical and digital).
Assist in proper filing of legal and company documents as guided.
Assist in preparing reports related to contract renewals, procurement, and financial transactions.
General office duties; data entry, filing and document management and reports summary.
Performing any other tasks assigned from time to time.

Skills & Personal Attributes

Bachelor’s degree (completed) in Finance, Accounting, Economics, or a related field.
2-3 years of prior experience in Finance, Accounting, Operations, Compliance or Contract Management. (Internship experience counts).
Excellent written and verbal communication.
Strong analytical and problem-solving skills.
Detail-oriented with strong time management skills to handle multiple tasks.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), proficiency in a financial software tool is a plus.
High attention to detail and accuracy in working with financial data.
Good communication, professionalism and interpersonal skills.
Ability to work independently and collaboratively in a team.
Understanding of basic financial principles and contract management processes.

How To Apply

To apply, kindly send your resume and cover email application to applications@riana.co by 20th September 2025. Clearly indicate the job title in your subject: Operations Assistant.

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