Corporate Finance Analyst at Jambojet
- Job
Title: Corporate Finance Analyst
- Reports
to: Finance Manager
- Department: Finance
- Location: Nairobi,
Kenya
Role Purpose Statement:
The Corporate Finance Analyst will provide critical
financial analysis and strategic support to the business, driving informed
decision-making on capital investments, cost optimisation, and resource
allocation. This role will focus on evaluating financial performance, preparing
forecasts, and analysing business risks to support sustainable growth.
The analyst will collaborate with cross-functional teams,
contribute to budgeting and financial planning, and assist in developing
strategies that enhance operational efficiency and profitability. Additionally,
the role includes monitoring compliance with financial policies and reporting
requirements while identifying opportunities for process improvement and value
creation.
Key Responsibilities
- Develop
and maintain financial models specific to aviation operations, including
fleet planning, route profitability, and infrastructure costing.
- Conduct
scenario analysis and stress-testing for key industry risks such as fuel
price volatility, FX fluctuations, and liquidity constraints.
- Support
capital restructuring initiatives, including hybrid instruments and equity
solutions for subsidiaries.
- Prepare
board papers, investor presentations, and executive dashboards with clear
visual communication.
- Benchmark
airline financial and operational performance against industry peers.
- Collaborate
with procurement, operations, and strategy teams to ensure compliance with
finance and governance policies.
- Contribute
to special projects such as fleet expansion, infrastructure development,
and sustainability initiatives.
Know How:
- Technical
Knowledge: Strong grasp of financial modelling, accounting
principles, and corporate finance tools.
- Management
Skills: Ability to manage projects, budgets, and financial
reporting processes effectively.
- Human
Relations Skills: Excellent communication and collaboration
skills for working with finance teams, management, and external
stakeholders.
- Specialised
Knowledge: In-depth understanding of financial analysis,
investment appraisal, risk management, and corporate valuation.
Problem Solving:
- Thinking
Environment: Works within established financial frameworks,
policies, and regulatory guidelines, analysing complex financial data to
support decision-making.
- Thinking
Challenge: Interprets large datasets, develops financial models,
identifies risks and trends, and provides practical recommendations to
address financial and strategic challenges.
Accountability:
- Freedom
to Act: Works independently within financial policies, escalating
major risks or decisions as required.
- Magnitude: Supports
analysis of significant budgets, investments, and financial allocations.
- Impact
of Decisions: Directly influences profitability, cash flow, and
capital allocation; errors may result in financial loss or risk exposure.
Qualifications:
- Bachelor’s
degree in Finance, Actuarial Science, Economics, or related field.
- 1–2
years of relevant experience in corporate finance, aviation finance, or
actuarial analysis.
- Professional
qualifications (CFA, CPA, ACCA, Actuarial certifications) are an added
advantage.
- Strong
knowledge of IFRS/IAS and international accounting standards.
- Proficiency
in financial modelling, valuation techniques, and scenario planning.
- Advanced
skills in Microsoft Excel, PowerPoint, and financial analysis tools.
Captain at Jambojet
Job Title: Pilot in Command / Captain
Reports to: Chief Pilot
Department: Flight Operations
Location: Nairobi, Kenya
Role Purpose Statement:
Under the general direction and guidance of the Chief Pilot,
the Pilot in Command (Captain) is responsible for the ultimate safety,
security, and efficient operation of the aircraft. This role includes
commanding flights in compliance with all aviation regulations and company
policies, while ensuring the well-being of all crew members, passengers, and
cargo, and upholding the highest standards of customer service.
Accountability
- He/she
shall conduct operations while adhering to KCARS and Jambojet standards,
be responsible for the safety of all crew members, passengers and cargo on
board when the doors are closed.
He/she shall be responsible for the operation, safety and security of the aircraft from the moment the aircraft is ready to move for the purpose of taking off until it finally comes to rest at the end of the flight and the engine(s) used as primary propulsion units are shut down. - In
joint authority with FOO, make decisions, functions, duties or tasks
associated with the operational control so as to ensure safety and
security of a Jambojet flight.
Authority
- Make
decisions on risk tolerability when safety risks and security threats are
unacceptable or acceptable.
Key Accountabilities / Responsibilities:
- Ensure
the safety of all crew members, passengers, and cargo onboard, maintaining
responsibility for passenger safety from boarding to deplaning.
- Exercise
authority to secure aircraft safety, issue necessary commands, and make
decisions regarding the carriage of passengers and cargo.
- Take
necessary actions in emergencies, deviating from standard procedures if
required for safety.
- Plan
and supervise company flights in accordance with legal requirements,
company policies, and procedures to ensure safe, efficient, and economical
operations.
- Maintain
familiarity with international air legislation, aviation practices, and
the company operations manual, ensuring compliance.
- Oversee
the aircraft and equipment to ensure serviceability, supervise refuelling,
confirm mass and balance within limits, and decide on the acceptability of
aircraft unserviceability, applying greater safety margins when necessary.
- Confirm
that aircraft performance allows for the safe completion of the proposed
flight, and ensure crew and passengers are secured during critical flight
phases.
- Ensure
passengers are briefed on emergency exits and safety equipment and that
all operational procedures and checklists are followed.
- Ensure
necessary documents and manuals are valid and carried throughout the
flight, and conduct pre-flight inspections.
- Ensure
compliance with maintenance procedures when away from base and maintain
continuous communication during flights.
- Uphold
company values to ensure customer satisfaction and monitor crew
performance, maintaining high discipline and morale.
- Notify
authorities of any accidents or incidents, and enter all known or
suspected defects in the aircraft technical logbook.
- Furnish
reports pertaining to flights for management actions and ensure
implementation of safety, security, and emergency standards at all times.
- Responsible
for the journey logbook, the general declaration, and ensuring all crew
members perform duties required for safe aircraft operation.
Know-How:
- Technical
Knowledge: Proficient in aircraft operation, navigation, and
emergency procedures.
- Management
Skills: Strong leadership, decision-making, and operational
planning skills.
- Human
Relations Skills: Excellent communication and interpersonal
skills, capable of managing crew and enhancing passenger experience.
- Specialized
Knowledge: Deep understanding of aviation regulations, safety
standards, and operational procedures.
Problem Solving:
- Thinking
Environment: Work in a dynamic and high-pressure environment,
requiring rapid response to changing flight conditions and operational
challenges, along with swift assessment and decision-making.
- Thinking
Challenge: Balancing safety, operational efficiency, and customer
service excellence in a complex and regulated environment.
Accountability:
- Freedom
to Act: High level of autonomy in conducting flights and making
operational control decisions, including responding to emergencies within
the framework of regulatory guidelines and company policies.
- Magnitude: Directly
responsible for the safety, security, and comfort of passengers and crew,
as well as the efficient operation of the aircraft.
- Impact
of Decisions: Decisions have a critical impact on flight safety,
operational efficiency, and company reputation.
Qualifications:
- Education: Minimum
of a Commercial Pilot License (CPL) with an Airline Transport Pilot
License (ATPL) required.
- Experience: Extensive
flying experience as a qualified Pilot in Command (PIC) on type, as
stipulated in the Operations Manual, with a clean accident/incident
record.
- Certifications: Holder
of a valid Airline Transport Pilot License (ATPL) and Instrument Rating,
with comprehensive Crew Resource Management (CRM) training, and current
medical fitness certification as required by aviation authorities.
Relevant aviation and safety certifications are also essential.
Technical Buyer at Jambojet
Job Title: Technical Procurement Specialist
Reports to: Manager, Materials and Logistics
Department: Maintenance
Role Purpose Statement:
The Technical Procurement Specialist is responsible for
carrying out strategic sourcing, evaluating, and urgently sourcing aircraft
spare parts, tools, and equipment. The role also involves implementing and
maintaining cost-effective procurement requirements for Jambojet to achieve a
safe, sustainable, and reliable supply chain, and increase shareholder value
and organizational profit.
Key Accountabilities/Responsibilities:
- Carry
out strategic sourcing for aircraft spare parts, GSE equipment, tooling,
repairs, and exchanges.
- Manage
outworks for GSE parts going out for repair services by third parties.
- Ensure
spares availability and provide weekly reports on grounded equipment by
working closely with the Base team.
- Manage
the end-to-end procure-to-pay process.
- Develop
detailed sourcing and category plans to maximize effectiveness and
efficiency.
- Build
and manage relationships with vendors to eliminate operational disruptions
due to material shortages.
- Ensure
100% compliance on the e-sourcing tool for executing sourcing activities.
- Analyze
and provide monthly reports on the progress of purchase orders, exchanges,
repairs, and loan orders.
- Carry
out periodic category spend analysis, with a major focus on critical
maintenance/repair costs.
- Maintain
a current understanding of pricing structures, market conditions, and
industry trends for fuel and the supply chain.
- Perform
periodic sourcing to keep up with changing market prices for spare parts
for ground support equipment and motor vehicles, and identify new vendors
to support the GSE category.
- Monitor
consumption trends, carry out demand forecasting, and communicate this to
key suppliers to reduce lead time.
- Ensure
all sourcing is within the allocated budget.
- Manage
supply/service contracts, set up, negotiate, and review commercial terms,
scope, and deliverables.
- Carry
out a semi-annual supplier risk assessment.
- Carry
out periodic supplier performance appraisals against specific performance
indicators such as quality, timely delivery, and compliance.
- Prepare
reports on supplier performance to ensure timely deliveries and quality
assurance.
Know How:
- Technical
Knowledge: Expertise in strategic sourcing, procurement processes, and
contract management. Knowledge of inventory management and relevant IT
tools and systems like ERP, Fuel Plus, and Contract Management System is
required.
- Management
Skills: The ability to develop and manage category plans, build and manage
vendor relationships, and manage the end-to-end procure-to-pay process.
- Human
Relations Skills: Skills in building and managing relationships with
vendors and working closely with the Base team.
- Specialized
Knowledge: In-depth knowledge of procurement and supply chain management,
contract management, and an understanding of pricing structures, market
conditions, and trends in the industry for fuel and aircraft spare parts.
Problem-Solving:
- Thinking
Environment: The thinking environment is focused on cost-effectiveness and
efficiency within a supply chain and procurement context.
- Thinking
Challenge: The challenge is to balance cost-effective procurement with the
urgent and critical need for aircraft spare parts, tools, and equipment to
maintain a safe, sustainable, and reliable supply chain. It also involves
keeping up with changing market prices and identifying new, quality
vendors.
Accountability:
- Freedom
to Act: The specialist has the autonomy to perform strategic sourcing,
develop category plans, and negotiate commercial terms within
supply/service contracts.
- Magnitude:
The role has a direct impact on the organization’s profit and shareholder
value by implementing and maintaining cost-effective procurement
requirements.
- Impact
of Decisions: Decisions made have a significant impact on the company’s
supply chain, operational disruptions, and overall financial performance.
Qualifications:
- Education:
A degree in Procurement/Supply Chain Management, Business, or another
relevant field. A post-graduate diploma in Purchasing and Supplies
Management is also required.
- Experience:
Over 5 years of experience in a Procurement or Supply Chain environment.
Sales and Ticketing Agent at Jambojet
Job Title: Sales and Ticketing Agent
Department: Commercial
Reports to: Key Account Executive
Location: Kisumu and Eldoret, Kenya
Role Purpose Statement:
Under the general guidance of the Sales Supervisor, the
Sales and Ticketing Agent is responsible for delivering exceptional customer
service, driving sales, and supporting customer retention. The role involves
processing flight bookings and transactions accurately, offering the best
available fares, managing customer interactions professionally, and promoting
Jambojet products and services to enhance revenue and strengthen customer
loyalty.
Key Accountabilities/Responsibilities:
- Proactively
offer the best available fares, generate sales, and ensure 100% accuracy
in fare quotations and revenue collection.
- Meet
and exceed individual and station sales targets by effectively upselling
and cross-selling Jambojet products and services.
- Engage
and support prospective and existing customers to build loyalty and
contribute to long-term business growth.
- Provide
accurate information on flight schedules, fares, promotions, and travel
requirements to support informed customer decisions.
- Assist
customers with queries related to bookings, cancellations, refunds, and
other ticketing services in a timely and professional manner.
- Handle
customer complaints and feedback courteously, ensuring prompt and
satisfactory resolution to maintain a positive brand image.
- Perform
accurate daily reconciliation of sales returns, maintain up-to-date
records and reports, and aim for minimal or zero reservation-related OTIs
to demonstrate operational accuracy.
- Work
collaboratively with other departments to ensure a seamless and positive
travel experience for customers.
- Safeguard
company property at the sales office and comply with all Occupational
Health and Safety (OHS) and company security policies.
- Contribute
ideas to improve products, processes, and customer experiences, and
participate actively in company initiatives that support a culture of
innovation.
- Participate
in ongoing training and development programs to enhance skills and stay
updated with industry and system changes.
Know How:
- Technical
Knowledge: Proficiency in ticketing systems, reservation tools,
and understanding of airline sales operations.
- Management
Skills: Ability to efficiently manage time and prioritize tasks
to meet targets and handle high volumes of customer interactions.
- Sales
Skills: Demonstrated ability in effective sales techniques and
customer engagement.
- Human
Relations Skills: Excellent communication and customer service
skills, including the ability to empathize, listen actively, and handle
challenging customer interactions with patience and professionalism.
- Specialized
Knowledge: Knowledge of aviation industry practices, understanding
of fare structures, airline scheduling, promotional offers, and the
ability to navigate complex booking systems.
Problem-Solving:
- Thinking
Environment: Operates in a dynamic environment, often needing to
make quick decisions based on fluctuating fares, availability, and
customer demands.
- Thinking
Challenge: Requires problem-solving skills to address and resolve
issues related to bookings, cancellations, refunds, and customer
complaints, often needing to balance customer satisfaction with company
policies.
Accountability:
- Freedom
to Act: Empowered to make decisions within the scope of ticketing
and sales operations, following company policies and guidelines, and using
discretion to solve customer issues.
- Magnitude: Directly
influences customer satisfaction and loyalty, contributes significantly to
sales targets and revenue goals.
- Impact
of Decisions: Decisions and actions have a direct impact on
customer experience, brand reputation, and operational efficiency.
Qualifications:
- Education: Minimum
of a Diploma in Travel and Tourism or Related Discipline. Diploma in
IATA/UFTAA Foundation or Consultant Level is a plus.
- Experience: Minimum
of 1 year experience in airline or travel agency fares and ticketing is
preferred.
- Certifications: Relevant
industry certifications. Membership to professional bodies is an added
advantage.
Call Center Agent at Jambojet
JOB TITLE: CALL CENTER AGENT
REPORTS TO: CONTACT CENTER HELPDESK AND
SUPERVISOR.
ROLE PURPOSE STATEMENT:
To provide excellent customer service, generate sales, and
ensure customer satisfaction and retention.
KEY ACCOUNTABILITIES/RESPONSIBILITIES
- To
offer the best available fares and generate sales for all JM clients.
- To
answer all inbound and outbound calls in a timely and friendly manner
- To
handle customer inquiries through different channels i.e. Phone, email,
and social media platforms.
- To
recruit and handle existing and prospective customers in order to win and
retain loyalty.
- To
generate both passenger and ancillary sales revenue by creating awareness
of JM products. To promote direct sales so as to reduce distribution costs
and increase direct sales revenue.
- Strive
to achieve a Call Efficiency target of over 90% and Service Levels of
above 80%, while keeping the call abandon rate between 8%-10% per shift,
supervised by the Supervisor.
- To
maintain high standards of hygiene, and adhere to grooming standards.
- Ensure
the safety and security of company property assigned to the contact
center.
- To
comply with Occupational Health and Safety policy.
- Adherence
to grooming standards.
KEY PERFORMANCE INDICATORS
- 100%
accuracy in fare quotation and collection of both ticket and ancillary
revenues. Answering all telephone inquiries within the first 3 rings (15
seconds).
- Achieve
a Call Efficiency target of over 90% and Service Levels of above 80%,
- Maintain
the call abandon rate between 8%-10% per shift
- Meeting
and exceeding the individual and station
- sales/revenue
targets.
- Minimal
or No Reservation related OTI’s.
- Demonstrating
leadership through involvement in company activities, and by
providingsuggestions on how to improve the product and customer
experience.
KNOWLEDGE, SKILLS, EXPERIENCE
- KCSE
Minimum of C minus IATA/UFTAA Foundation or Consultant Level Diploma
Required.
- Basic
airline or travel agency fares and ticketing experience a plus.
- University
degree in Tourism and/or Business related field an added advantage.
- Knowledge
of English and Kiswahili.
- Experience
in a call center is an added advantage.
COMPETENCES
- Team
player
- customer-focused
- Strong
communication skills
- Pleasant
personality/approachable
- Self-confident
and well-groomed
- Excellent
knowledge of JM product
Materials Supervisor at Jambojet
- Job
Title: Materials Supervisor
- Department:
Maintenance
- Location:
Nairobi, Kenya
- Reports
To: Manager – Materials & Logistics
- Employment
Type: Full-Time
Job application templates
Role Purpose Statement
The Materials Supervisor – Spares Inventory is responsible
for overseeing and optimizing the inventory
of aircraft spare parts for Jambojet’s fleet. The role ensures cost-effective,
timely, and compliant
support to maintenance operations while aligning with the operational needs of
a low-cost carrier. The
role holder supervises spares warehousing, handling, and issuance to
maintenance workstations,
ensuring compliance with KCAA requirements, Civil Aviation Regulations, and
company policies. The
position leads a team to ensure stock optimization, traceability, and
availability of critical components
with minimal excess or obsolescence.
Key Accountabilities / Responsibilities
- Supervise
day-to-day inventory management activities for Jambojet spare parts.
- Monitor
stock levels, consumption rates, and lead times to maintain optimal
inventory.
- Coordinate
with Maintenance Planning, Engineering, Procurement, and Line Maintenance
to ensure timely parts availability.
- Ensure
compliance with regulatory and quality assurance requirements, including
traceability, shelf-life, and certification.
- Manage
AOG (Aircraft on Ground) support, ensuring prompt resolution to minimize
operational disruption.
- Generate
and analyse reports on stock levels, usage trends, stockouts, and aging
inventory.
- Implement
strategies to reduce holding costs and minimize waste.
- Coordinate
with logistics providers and vendors on shipments and customs clearance.
- Conduct
periodic stock audits and support regulatory/internal audits.
- Lead,
train, and supervise spares personnel to maintain high operational
standards.
- Know-How
- Knowledge
of aviation spares inventory management systems (e.g., OASES).
- Strong
understanding of aviation regulations (KCAA, EASA, FAA).
- Proficiency
in inventory control, logistics, and supply chain principles.
- Supervisory
experience managing spares and logistics teams.
- Ability
to coordinate with internal departments and external vendors.
- Strong
communication and collaboration across engineering, procurement, and
linemaintenance functions.
- Leadership
and training of team members to maintain compliance and efficiency.
- Problem
Solving
- Thinking
Environment: Operates within strict aviation regulatory frameworks and
organizational policies while balancing operational demands and
cost-efficiency.
- Thinking
Challenge: Anticipates and resolves supply chain disruptions, ensures
compliance with stringent aviation quality requirements, and optimizes
stock levels in a cost-conscious, safety- driven environment.
- Accountability
- Freedom
to Act: Operates under the general direction of the Manager – Materials
& Logistics with discretion to manage day-to-day operations and
propose inventory optimization strategies.
- Magnitude:
Direct impact on the efficiency and reliability of fleet maintenance
operations and cost of inventory holdings.
- Impact
of Decisions: Decisions directly affect aircraft availability, regulatory
compliance, andoperational costs.
Qualifications
- Bachelor’s
degree or diploma in Aviation, Logistics, Supply Chain Management, or
related field.
- Minimum
5 years of experience in aviation spares inventory management, including 2
years in a supervisory role.
- Hands-on
experience in managing aircraft spare parts.
- Proficiency
with aviation inventory management systems (e.g., OASES).
- Strong
analytical, communication, and leadership skills.
- Experience
in a low-cost carrier or regional airline.
- Familiarity
with lean/JIT inventory practices.
- Supply
chain certification (CIPS, APICS, CPSPK) is an advantage.
Lead workshop Engineers at Jambojet
Jambojet workshop doors are now open.
You have been preparing for this moment, the training, the
licenses, the hours of perfecting your craft. And now, we are ready for you.
Any of these roles could be yours:
- Lead
Mechanical Engineer (Wheel & Brakes)
- Lead
Structures/Composite Engineer
- Lead
Avionics Engineer
Responsibilities
- As a
Lead Engineer, you will ensure aircraft airworthiness and safety by
performing and certifying maintenance on aircraft systems.
Requirements
- The
ideal candidate has a KCAA licensing CAT A, C and X.
- You
should also have a minimum of 5 years of working experience as an aircraft
maintenance engineer, preferably in workshop maintenance.
How to Apply
If you’re ready to elevate your career and join a company
that prioritizes safety and operational excellence, apply before 5th September
2025
Systems and Reliability Experts at Jambojet
Systems and Reliability Experts
Our growing fleet needs more than maintenance, it needs a
master of reliability. Could that be you?
We are on the lookout for a Systems & Reliability
Manager, a strategic thinker who can keep our aircraft systems running at their
best while driving innovation across our fleet. If solving complex puzzles,
optimizing performance, and leading with data sound like your kind of
adventure, we want you on board.
Technical Services Engineer
Job Title: Technical Services Engineer – Planning and
Records
Reports to: Technical Services Manager
Department: Maintenance
Location: Nairobi, Kenya
Role Purpose Statement:
Under the general direction and guidance of the Technical
Services Manager, the Technical Services Engineer – Planning and Records is
responsible for compiling, controlling, and maintaining accurate, reliable, and
up-to-date aircraft maintenance records to support the continuous airworthiness
and operational readiness of the company’s fleet. The role ensures that
maintenance activities are properly documented in compliance with regulatory
requirements, company standards, and industry best practices, while also
facilitating the timely planning, scheduling, and updating of maintenance
events.
Quality Officer – AMO
Job Title: Quality Officer – AMO
Reports to: Head of Quality – AMO
Department: Quality
Location: Nairobi, Kenya
Role Purpose Statement:
Under the general direction and guidance of the Head of
Quality AMO, the Quality Officer ensures the highest level of quality control
and assurance in aircraft maintenance operations. This role involves
implementing and overseeing an audit system to monitor compliance with Civil
Aviation Regulations and company procedures, while also developing, executing,
and monitoring the Quality Management System (QMS). The Quality Officer is
responsible for upholding aviation standards and regulations, thereby promoting
safety, efficiency, and continuous improvement in all maintenance activities to
meet both corporate and regulatory requirements.
Head of Workshops
Job Title: Head of Workshop
Reports To: Accountable Manager
Department: Maintenance
Location: Nairobi
Role Purpose Statement:
Under the general direction and guidance of the Accountable
Manager, the Head of Workshop is responsible for the general administration and
management of workshop maintenance operations, ensuring that all required
maintenance is performed to the highest safety and quality standards. The role
ensures compliance with Jambojet’s Approved Maintenance Organization (AMO)
requirements, Civil Aviation Regulations, and company policies. Additionally,
the position oversees the implementation of corrective actions arising from
quality compliance monitoring to maintain operational excellence.
Mission deadline: May 29th, 2025