Debt Recovery Officer-Mobile Money at Progressive Credit
The purpose
- The
job holder is responsible for the administration and implementation of the
debt recovery.
Key responsibilities
- Contact
customers via phone calls, SMS, and other communication channels to follow
up on overdue mobile loan repayments.
- Negotiate
repayment schedules in line with company policies.
- Achieve
daily, weekly, and monthly collection targets.
- Escalate
problematic accounts to the supervisor where necessary.
- Educate
customers on loan terms, repayment obligations, and consequences of
defaulting.
- Adhere
to data protection, confidentiality, and regulatory compliance standards.
Minimum Requirements
- Minimum
of a Diploma in Business, Finance, Customer Service, or a related field.
- 1-3
years work experience in debt recovery and credit management
- ·Proven
experience in debt collection, preferably in mobile loans or digital
lending platforms.
- ·Strong
negotiation, communication, and interpersonal skills.
- Proficient
in Microsoft Office with emphasis on Excel.
- High
integrity, self-motivated, and target-driven.
How to Apply:
Interested candidates should send the application and
CV careers@progressivcr.com not later than 15
September 2025.
Sales Agents at Progressive Credit
Join Progressive Credit as a Sales Agent in Meru | Nanyuki |
Embu | Nyeri | Mwea
Join our amazing team and enjoy competitive commissions on
both Logbook and Title Deed loans, and other incentives including bonuses,
transport facilitation, airtime, etc.
Qualifications
- Must
be over 18 years.
- MUST
have a Certificate, Diploma or a Degree Course.
- MUST
have experience in Sales from Financial Institutions or any other
Industry.
- MUST
have excellent communication and negotiation skills.
- Self-driven
and result oriented.
How to Apply
Apply: careers@progressivecr.com
Regional Manager at Progressive Credit Ltd
POSITION VACANT
Role: Regional Manager
Location: NAIROBI
About the role:
Progressive Credit Ltd is a leading non deposit taking
Microfinance, known for its flexible financial solutions that support our
customers in achieving success. We are well positioned, with presence in
majority of the country’s major towns to continually offer pleasant and
convenient services. We seek to recruit a dynamic, suitably qualified and
competent individual(s) with excellent business development and leadership
skills for the position of Regional Manager.
Key Responsibilities
- The
Regional Manager will support the business to achieve its objectives at
the regional level. He/she is responsible for all lending activities at
the regional level.
- He/she
will supervise and coordinate the region activities/operations to ensure
all sectors (Business loans, Logbook loans, Consumer loans etc.)
strategies, goals and objectives are achieved within the region.
- Prepare
annual business development plans, budgets as well as the annual work
plans for the Company and ensure execution.
- Drive
growth of quality portfolio in a specific region,
- Coaching,
Mentoring, and hand holding the Branch leadership in the specific region,
- Participate
in formulation of the regional strategy and ensures its full
implementation.
- Participate
in development of Sector Products and reviews based on market needs,
- Seek
and manage Business Partnerships aligned to the Company objectives,
- Ensure
maximum productivity of staff in the branches
- Directs
and executes the Organization staff performance management plans at
regional level,
- Identifying
staff gaps, training of new staff and deployment of staff in the region,
- Enhance
the Organization culture and core values among the branch members,
- Liaison
with various Sectors, internal and external Stakeholders in the company,
Qualifications and Experience
- Be a
holder of a degree in a business-related field from a recognized
institution.
- Possession
of a Post graduate qualification in a business-related field will be added
advantage.
- Have
knowledge and relevant work experience of not less than five (5) years,
with at least three (3) years served in senior leadership in a related
role in a financial institution.
- Should
demonstrate expertise in sales and all facets of selling lifecycle
including business development, product management and sales agency
management.
- Should
have demonstrated skills, knowledge and experience in the design and
execution of business plans and strategies.
- Should
have sound knowledge of lending in Microfinance industry.
How to Apply
Interested candidates should send their application and
updated CV to careers@progressivcr.com ,
with the subject line clearly marked as “Application for Regional Manager
Position” or through our recruitment agent. Applications to reach us on or
before 6 AUG 2025
Progressive Credit Limited is an equal opportunity
employer.