Internship | Job Vacancies at HIAS

Protection Monitors (3 Position) at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS seeks to recruit 3 Protection Monitors who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugees:

ESSENTIAL FUNCTIONS:

• Identify, monitor, verify and document refugees’ human rights violations and protection risks in the community.
• Collect data on protection issues using standardized tools and methodologies on KOBO Tool.
• Conduct regular visits in the community to monitor the protection situation of refugees and other vulnerable groups.
• Participate in community awareness and dissemination of information to members of the community.
• Conduct follow-ups on red flag protection-related issues.
• Highlight trends and protection needs in reporting to the Protection Officer and Protection Associates
• Work closely with the Protection Associate to offer legal advice and counselling to refugees and asylum seekers facing protection concerns in Nairobi at the HAIS Huduma Mtaani Clinics.
• Refer cases with protection concerns to the protection associates to ensure their protection needs are addressed.
• Support the Protection Officer in mapping of services and humanitarian needs.
• Build and maintain relationships with community leaders, local authorities, and other stakeholders.
• In collaboration with the local authorities, identify refugees and asylum seekers at heightened risk with specific needs, provide them with ad hoc immediate support, and refer them for specialized services as may be deemed appropriate.
• Assist in the implementation of appropriate intervention for refugees at risk through activities such as emergency shelter placement etc.
• Assist with the translation services for refugees in the community during activities as may be required.
• Assist in the mobilization of community members for community forums and sensitization campaigns in the community.
• Provide weekly and monthly reports and data highlighting individual performance, progress against targets and client needs.
• Under direct assistance of the protection officer and associate, provide training to beneficiary groups in: Refugee Rights & protection, legal documentation and other protection related issues as determined by the Program Supervisor
• Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision.

QUALIFICATIONS & REQUIREMENTS:

Education

• O – Level education certificate
• Any other relevant training

Experience

• Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

• Basic literacy and numeracy skills.
• Should be well integrated to the dynamics and needs of persons with specific needs (refugee community) within their areas.
• Good working knowledge of the community needs and gaps
• Ability to work with members of the community with little or no supervision
• Computer literacy
• Strong communication and interpersonal skills
• Strong counselling skills
• Strong training skills in community development and working with PSNs will be an added advantage.
• Knowledge in Accountability to Affected Populations (AAP)
• Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)

Language

• Proficiency in English or Kiswahili and either, Luganda, Kinyamulenge, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.

Location

• Must reside in Umoja, Kayole, Kasarani, Eastleigh, Kangemi or Rongai

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HIAS is currently Hiring Enumerators (10 Positions)

LOCATION: Nairobi (Kawangware, Kasarani, Eastleigh, and Kayole)

ASSESSMENT OBJECTIVES:

The primary goal is to assess the extent to which the project achieved its protection outcomes. Specific objectives include:

• Program Effectiveness: To evaluate the impact of Gender and GBV programming, PSS, Legal Protection, Child Protection, and Referrals provided to vulnerable refugees in Nairobi.
• Safety& Accountability: To determine the percentage of beneficiaries reporting that assistance was delivered in a safe, accessible, accountable, and participatory manner.
• Impact on Wellbeing: To measure the percentage of individuals reporting an improved feeling of safety and dignity as a result of the project interventions.
• Protection Knowledge: To assess the increase in community knowledge regarding protection rights and available feedback/complaint mechanisms.
• In light of this HIAS Kenya is seeking to recruit 10 enumarators to participate in a comprehensive training program, followed by a four-day data collection exercise.

THE KEY RESPONSIBILITIES OF THE RESEARCH ASSISTANT SHALL INCLUDE:

• Training& Preparation: Attend mandatory training for the data collection exercise to master the evaluation tool and ethical guidelines.
• Interviewing: Conduct interviews following guidelines and standards provided (each interview lasts approximately 40 minutes).
• Data Capture: Accurately capture data using digital tools such as Kobo Collect.
• Ethics: Maintain absolute anonymity and confidentiality of respondents and uphold the Do No Harm Principle.
• Quality Assurance: Ensure data quality and integrity during collection and reporting.
• Reporting: Submit daily progress updates to the supervisor and report any challenges to the MEAL Team.
• Equipment: Take responsibility for any project equipment (e.g., smartphones/tablets) provided for the exercise.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or Diploma in Humanities and Social Sciences
• At least 1 years’ experience in qualitative and quantitative data collection involving human subjects.
• A similar experience with HIAS and demonstrated knowledge of working with vulnerable refugees will be an added advantage.
• Be in the possession of a smartphone.
• Good understanding of data collection methods; Qualitative data collection (e.g., FGDs, Key Informant Interviews) and Quantitative data collection
• Full-time availability
• Minimum age of 18 years
• Combine teamwork and ability to work under minimal supervision
• Good listening skills
• Resident of the data collection locations (Eastleigh, Kawangware, Kayole, Kasarani)
• Must be conversant with national languages (English and Swahili). Proficiency in Oromo, Somali, Kinyamulenge, French, Arabic, and Kirundi are an added advantage.
• Experience in collecting data using ODK/ONA/Survey CTO, KOBO TOOLBOX and other mobile phone applications will be an added advantage.

REMUNERATION AND REIMBURSEMENTS:

HIAS will remunerate and reimburse research assistants for costs and expenses at an agreed amount as follows:

• Rate: Ksh. 5,000/- per day.
• Total Duration: 5 days (1 day training + 4 days fieldwork).

Note: Remuneration and Reimbursement will be done via Mobile money transfer of MPESA; therefore, you will be required to provide a registered Mobile money transfer (MPESA) line.

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Protection Monitors (3 positions, open to refugees only) at HIAS Kenya

Department:	HIAS Kenya
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

HIAS seeks to recruit 3 Protection Monitors who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugees:

ESSENTIAL FUNCTIONS:

• Identify, monitor, verify and document refugees’ human rights violations and protection risks in the community.
• Collect data on protection issues using standardized tools and methodologies on KOBO Tool.
• Conduct regular visits in the community to monitor the protection situation of refugees and other vulnerable groups.
• Participate in community awareness and dissemination of information to members of the community.
• Conduct follow-ups on red flag protection-related issues.
• Highlight trends and protection needs in reporting to the Protection Officer and Protection Associates
• Work closely with the Protection Associate to offer legal advice and counselling to refugees and asylum seekers facing protection concerns in Nairobi at the HAIS Huduma Mtaani Clinics.
• Refer cases with protection concerns to the protection associates to ensure their protection needs are addressed.
• Support the Protection Officer in mapping of services and humanitarian needs.
• Build and maintain relationships with community leaders, local authorities, and other stakeholders.
• In collaboration with the local authorities, identify refugees and asylum seekers at heightened risk with specific needs, provide them with ad hoc immediate support, and refer them for specialized services as may be deemed appropriate.
• Assist in the implementation of appropriate intervention for refugees at risk through activities such as emergency shelter placement etc.
• Assist with the translation services for refugees in the community during activities as may be required.
• Assist in the mobilization of community members for community forums and sensitization campaigns in the community.
• Provide weekly and monthly reports and data highlighting individual performance, progress against targets and client needs.
• Under direct assistance of the protection officer and associate, provide training to beneficiary groups in: Refugee Rights & protection, legal documentation and other protection related issues as determined by the Program Supervisor
• Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision.

QUALIFICATIONS & REQUIREMENTS:

Education

• O – Level education certificate
• Any other relevant training

Experience

• Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

• Basic literacy and numeracy skills.
• Should be well integrated to the dynamics and needs of persons with specific needs (refugee community) within their areas.
• Good working knowledge of the community needs and gaps
• Ability to work with members of the community with little or no supervision
• Computer literacy
• Strong communication and interpersonal skills
• Strong counselling skills
• Strong training skills in community development and working with PSNs will be an added advantage.
• Knowledge in Accountability to Affected Populations (AAP)
• Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)

Language

• Proficiency in English or Kiswahili and either, Luganda, Kinyamulenge, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.

Location

• Must reside in Umoja, Kayole, Kasarani, Eastleigh, Kangemi or Rongai

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

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Protection Associate at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS seeks to recruit a Protection Associate who will provide comprehensive protection services to vulnerable refugee populations. The Protection Associate will support HIAS’ protection programs by conducting assessments, case management, referrals, and follow-up to ensure timely and appropriate services for all clients in need. The role will contribute to strengthening HIAS’ overall protection response, addressing risks and vulnerabilities within refugee communities, and supporting the implementation of protection initiatives.

ESSENTIAL FUNCTIONS:

Case Management and Direct Support

Assessment

• Open and maintain case files in line with HIAS SOPs and broader protection case management guidelines
• Conduct initial interviews, risk assessments, and vulnerability screening for individuals referred across all subsectors.
• Conduct comprehensive protection assessments, including GBV and child protection risk assessments, and monitor socio-environmental risks affecting vulnerable individuals and households to ensure timely mitigation.
• Conduct one-on-one interviews with adults and children to understand emerging protection concerns, and support safe, confidential, and child-friendly reporting mechanisms for GBV and child protection cases.
• Participate in protection outreach, community dialogues, and awareness-raising activities to strengthen community prevention and response to GBV and child protection violations.

Case Planning:

• Develop individualized case plans, ensuring timely and appropriate service provision, referral, and follow-up.

Referral Pathways:

• Maintain and regularly update a comprehensive service mapping of referral partners (health, legal, shelter, police, specialized MHPSS, etc.) and facilitate safe and confidential referrals.

Documentation:

• Ensure all case data and documentation are handled with strict adherence to confidentiality principles and organizational data protection standards
• Update client information in the data management system and generate periodic analyses to inform program decisions.
• Prepare regular reports on client progress, protection activities, and overall case management interventions.

Thematic Expertise and Program Implementation functions

Gender-Based Violence (GBV):

• Identify and provide post-incident protection services to refugee women and girls who are survivors of GBV, child protection risks, or other forms of trauma.
• Support the running of safe spaces and facilitate psycho-educational sessions focused on GBV prevention, risk mitigation, and available services.
• Provide immediate support and crisis intervention to survivors, following the global GBV Guiding Principles (Safety, Confidentiality, Respect, and Non-Discrimination).
• Facilitate referrals of GBV survivors and children at risk to partner agencies and follow up to ensure clients access appropriate external services.

Mental Health and Psychosocial Support (MHPSS):

• Review all social and psychological assessment reports and coordinate referrals to the MHPSS department and other internal services as needed.
• Facilitate community-level MHPSS activities, including group support sessions and recreational activities, focused on resilience-building.
• Identify individuals requiring specialized mental health care and facilitate onward referral to clinical professionals.

LGBTQI+ Protection:

• Establish and maintain contact with LGBTQI+ individuals and community focal points to understand specific protection risks and needs (e.g., housing, discrimination, physical safety).
• Provide or coordinate tailored and discrete assistance, ensuring interventions are culturally sensitive and affirm the individual’s identity.

Monitoring, Reporting, and Coordination

Reporting:

• Prepare accurate and timely weekly and monthly activity reports, highlighting key protection trends, challenges, and service gaps across all subsectors.
• Monitor GBV, MHPSS, and child protection trends through data collection and analysis, prepare summaries for presentation in psychosocial panels, and implement panel decisions.
• Prepare monthly analyses on key protection concerns, including GBV and child protection trends, to inform programming, referrals, and community awareness

Advocacy:

• Contribute to protection monitoring reports and support advocacy efforts aimed at improving the legal and operational environment for refugees and asylum seekers.
• Strengthen community participation and accountability by working with outreach workers, child protection committees, community leaders, teachers, and partners to identify and support the most vulnerable.
• Identify and support community-based protection interventions aimed at enhancing resilience, safety, and self-reliance among vulnerable women, girls, boys, and families.
• Establish and maintain working relationships with community structures, child protection actors, health and legal partners, and other service providers for referrals and collaboration

Training:

• Participate in and, where appropriate, deliver training sessions to community members and partner staff on protection issues, PSEA, etc.
• Support training of HIAS staff and community outreach workers on GBV, child protection, safeguarding, and safe case handling
• Perform other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree in social work, Community Development or Gender and Development Studies
• At least 1- 2 years of working experience in the field of Social Work.
• Experience in working with NGOs involved in humanitarian work will be an added advantage
• Knowledge in UN Convention on the Refugee Act, Prevention and Responses to Sexual Abuse
• Experience in capacity building including facilitation of diversity and inclusion, community-based training and awareness raising
• Strong interpersonal and communication skills
• Knowledge of Computer Applications
• Ability to work in a demanding and high-pressure environment
• Knowledge of Accountability to Affected Populations is an added advantage
• Knowledge of PSEA and Anti-Fraud.

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Business Development & Partnerships Associate at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS Kenya seeks to recruit aBusiness Development and Partnerships Associate to support the Country Office in its resource mobilization, communications, advocacy, and partnership activities. The Associate will assist in mapping potential donors and partners, coordinating and preparing proposals, drafting and distributing newsletters and donor reports, and sharing success stories to highlight program impact. This role provides operational and administrative support to ensure timely and effective resource mobilization processes, strengthen donor engagement, and enhance HIAS Kenya’s visibility and strategic partnerships.

ESSENTIAL FUNCTIONS:

Resource Mobilization

• Coordinate donor mapping exercises and implement strategies to secure resources for HIAS Kenya programs.
• Review donor agreements before signing.
• Be the focal person for Grants Management System (GMS) in the country office.
• Manage proposal development processes, including timelines, task lists, and coordination across program teams.
• Draft and edit donor-facing materials such as letters of interest (LOIs), concept notes, capacity statements, and technical narratives.
• Conduct research on potential funding opportunities, summarize findings, and present recommendations to program teams and senior management.
• Coordinate donor feedback and debriefs, ensuring lessons learned are integrated into future submissions.

Communications and Advocacy

• Develop and distribute donor newsletters, success stories, and other communication materials highlighting program impact.
• Coordinate donor reporting, ensuring timely and accurate submission of progress reports and updates.
• Maintain and update donor management databases to support efficient communication and reporting processes.
• Support donor site visits and engagement activities, including preparing materials and managing logistics.
• Collaborate with HQ and program teams to align communication strategies with recource mobilization and advocacy efforts.

Partnerships

• Identify and map potential international and local partners (NGOs, academia, CBOs, FBOs, etc.) for collaboration and inclusion in proposals.
• Draft MOUs with partners and conduct due diligence.
• Maintain a database of partnerships and track engagement opportunities to strengthen relationships.
• Coordinate joint initiatives with partners to enhance resource mobilization and program impact.
• Facilitate networking and stakeholder engagement activities to expand HIAS Kenya’s strategic alliances.
• Support portfolio diversification by tracking resource mobilization opportunities from donors.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree in communication, Media Studies, International Relations, or a related field, preferably with a focus on international development.
• 1–2 years of professional experience in resource mobilization, communications/advocacy, and donor engagement within the humanitarian and/or human rights sector.
• Proven experience in grant writing, proposal development, and donor communications.
• Familiarity with institutional donors, corporate partners, private foundations, and non-traditional sources is an advantage.
• Strong written and verbal communication skills, with a track record of supporting successful proposal submissions.
• Skilled in researching and summarizing potential funding opportunities to inform program and fundraising strategies.
• Able to work independently and collaboratively in a team environment.
• Proficient in Microsoft 365 and experienced with Salesforce or similar donor/database management systems.
• Knowledge of the Accountability to Affected Populations (AAP) framework.
• Awareness of Protection from Sexual Exploitation and Abuse (PSEA) and Anti-Fraud principles.

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Temporary Nurse Aid at HIAS

Temporary Nurse Aid

Department:	HIAS Kenya
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

HIAS seeks to recruit a compassionate, patient-focused Nurse Aid. The nurse aid will be responsible for assisting patients with daily living activities, monitoring vital signs, and providing physical and emotional support to patients and families. The incumbent will be required to ensure individual holistic health care is maintained throughout.

ESSENTIAL FUNCTIONS:

• Responding to medical emergencies and offering first aid services.
• Carrying out medical screening and observations during intake of clients
• Monitor and record patient vital signs and administer any prescribed medication in accordance with the doctor’s guidelines.
• Accompanying residents to routine medical appointments
• Make orders for the medical supplies for the center as prescribed. Ensure that medical supplies are stored safely and properly utilized.
• Handle all the relevant medical documentation and facilitate hospital appointments.
• Keep records of all medical cases, treatment received, medication, duration of stay, and other needs at the center., ensure Case management system is updated. and maintain confidentiality.
• Prepare daily, weekly, monthly, and quarterly summaries.
• Record all Medical Emergencies and other incident reports at the centre.
• Work closely with the housekeeping and kitchen departments to ensure that the medical needs in terms of cleanliness and diet of residents are met.
• Budget management for all the medical lines
• Contributing to the induction of new residents to provide the highest standards of care.
• Ensure the cleanliness and tidiness of both the rooms and residents.
• Inspect the rooms from time to time and check on the general cleanliness, any peculiar habits, and/or report on anything outside the usual norm.
• Identify, address, and report all residents’ concerns to the Centre Coordinator
• Establish a compassionate environment by providing emotional, psychological support to clients, patients, and their families
• Carry out any other duties, as may be required by management.

QUALIFICATIONS & REQUIREMENTS:

• Certification as a Nursing assistant/Nurse aid
• With at least 2 years of work experience as a nursing aid, former experience with humanitarian organizations will be an added advantage.
• Compassionate and patient-focused attitude
• Strong communication and interpersonal skills
• Ability to work effectively in a team
• Basic knowledge of medical terminology and procedures
• Ability to manage confidentiality.
• Experience working in a refugee program is an added advantage.
• Knowledge in Accountability to Affected Populations
• Knowledge in PSEA

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

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Accounting Officer at HIAS

Accounting Officer

Department:	HIAS Kenya
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

The Accounting Officer will provide accounting and financial services necessary for the continued operations of the organization and will take care of all the important accounting functions of the organization, ensuring that transactions are correctly captured in the most efficient manner and that day-to-day accounting is effectively and efficiently carried out to support the various programs.

ESSENTIAL FUNCTIONS:

• Accounting review of procurement documentation before payment is initiated.
• Making entries of cash/cheque/bank transfer payments into the NetSuite Accounting System
• Prepare monthly, quarterly, and mid-year donor financial reports for submission to the Country Director and HIAS Headquarters, ensuring that backup of supporting documents is in accordance with HIAS and donor accounting procedures.
• Prepare and facilitate donor verification/desk review exercises, assisting in review of financial reports, backups, and vouching of supporting documents.
• Assist in the preparation and coordination for the audit of books of accounts by internal and external auditors.
• Participate in budget preparation exercises.
• Assist in preparing and monitoring donor monthly burn rate reports for various programs to ensure that the budget lines are not exceeded or underspent.
• Prepare bank, petty cash, and MPESA account reconciliations on a monthly basis
• Being a bank agent, disburse M-Pesa payments as well as petty cash payments.
• Prepare other balance sheet item reconciliations on a monthly basis, such as accrued expenses, advance accounting, etc
• Maintain accounts payable and receivable on a monthly basis
• Carry out training for staff on expected accounting documents
• Assist in the preparation of annual budgets and budgetary control reports for donors.
• Ensure the filing of project financial documentation.
• Assist in the development of various accountability vouchers for use in the finance office
• Perform other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree in accounting or Finance
• Must be a CPA(K)/ ACCA at an advanced level
• Minimum of 3 years of working experience
• Experience working with Non-Governmental Organization(s) will be an added advantage,
• Experience working with donor funded projects such as USAID, ECHO and state departments.
• Knowledge of an ERP and large-scale accounting software system (NetSuite, MSD) is essential.
• Knowledge of hands-on use of the NetSuite Accounting System would be a decisive advantage.
• Ability to work in a diverse team, work with impartiality, and able to work under strict deadlines.
• Experience in processing and/or reviewing of monthly payroll
• Excellent analytical skills and attention to detail

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

Read More & Apply