Internship | Job Vacancies at HIAS

Protection Associate at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS Kenya seeks a Protection Associate to provide comprehensive protection services to vulnerable refugee populations. This role supports HIAS’s protection programs through assessments, case management, referrals, and follow-up to ensure timely and appropriate services for clients in need. The position strengthens HIAS’s overall protection response by promoting and protecting the rights of the most vulnerable refugees, asylum seekers, and other forcibly displaced persons.

ESSENTIAL FUNCTIONS:

Provide legal protection services using a protection case management approach, ensuring client-centered, rights-based, and survivor-informed legal assistance for refugees, asylum seekers, and other forcibly displaced persons.
Conduct legal-focused protection assessments as part of case intake to identify legal risks, documentation gaps, detention concerns, custody issues, and access-to-justice barriers.
Open, manage, and follow up legal protection cases in accordance with HIAS Protection Case Management SOPs, ensuring clear case objectives, informed consent, confidentiality, and safe information sharing.
Develop legal case plans in collaboration with clients, outlining legal actions, referral needs, timelines, responsible actors, and risk mitigation measures, and regularly review progress.
Provide legal counseling, information, and representation (where applicable), including:

Child custody and child protection–related legal matters
Legal support for survivors of violence against women, girls, men, and boys
Civil documentation, asylum procedures, and arrest or detention-related cases

Ensure regular client follow-up on legal cases, providing timely feedback on case status, court processes, referrals, and outcomes, and adjusting case plans as circumstances evolve.
Facilitate safe and confidential referrals between legal services and other protection subsectors, ensuring continuity of care and coordinated response.
Provide legal services through Huduma Mtaani and other outreach/service delivery points, integrating legal screening into broader protection case identification and tracking.
Conduct border and detention monitoring, documenting legal protection risks, and initiating individual or group case management interventions where rights violations are identified.
Maintain accurate legal case documentation and case notes within the data management system, ensuring compliance with data protection and ethical standards.
Provide technical guidance and supervision to protection monitors, ensuring they identify, refer, and document legal protection cases correctly using standardized tools.
Review, analyze, and validate protection monitoring reports to identify emerging legal protection trends and translate findings into case referrals, advocacy priorities, and program adjustments.
Develop legal protection training curricula and deliver capacity-building sessions for protection monitors, community structures, and partners on legal rights, referral pathways, and case management principles.
Participate in inter-agency legal and protection coordination forums, contributing case-level insights to inform advocacy, system strengthening, and policy engagement.
Contribute to legal protection and advocacy reporting, using aggregated case data and trends to support efforts aimed at improving the legal and operational environment for refugees and asylum seekers.
Support community-based legal protection interventions, strengthening community awareness, early identification, and referral of legal protection cases.
Assist in resource mobilization efforts by providing technical inputs, case statistics, and impact narratives drawn from legal case management outcomes.
Assist in protection mainstreaming by providing insight into protection interventions for vulnerable refugees
Facilitate stakeholder training on refugee protection.

Reporting

Prepare accurate weekly and monthly activity reports highlighting protection trends, challenges, and service gaps.
Monitor legal protection trends through data analysis and prepare summaries for presentation in psychosocial panels.
Produce monthly analyses on emerging protection issues to inform programming, referrals, and community awareness activities.

QUALIFICATIONS & REQUIREMENTS:

Bachelor’s degree in law and an advocate to the High Court of Kenya.
Minimum of 1-2 years’ previous job experience related to refugee protection.
Demonstrated experience working directly with refugees.
Good knowledge of human rights and protection mainstreaming principles.
Knowledge of Accountability to Affected Population.
Knowledge in PSEA and Anti-Fraud

Remuneration: Gross of 79,875 per month.

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Protection Officer at HIAS Refugee Trust of Kenya

POSITION SUMMARY

HIAS Kenya seeks to recruit a Protection Officer who will support the implementation of integrated MHPSS and protection programming in Kenya to improve access to appropriate psychosocial care, strengthen protective environments, and promote the well-being and resilience of refugees, asylum seekers, and other vulnerable populations.

ESSENTIAL FUNCTIONS

Mental Health & Psychosocial Support (MHPSS) Programming

Establish and support implementation of standard operating procedures (SOPs) for the provision of MHPSS services to refugees and asylum seekers in line with HIAS and IASC MHPSS guidelines.
In coordination with protection colleagues, support intake processes by developing and applying brief psychosocial assessments to identify emergency and ongoing MHPSS needs.
Provide and facilitate culturally appropriate individual, group, family, and community-based MHPSS interventions.
Facilitate evidence-based MHPSS approaches, including Doing What Matters in Times of Stress and Self-Help Plus (SH+).
Develop and facilitate structured psychosocial activities that promote coping, resilience, social cohesion, and wellbeing.

Protection & Case Management Integration

Ensure MHPSS services are delivered within a rights-based, survivor-centered, and protection-oriented framework.
Work closely with protection and case management teams to identify psychosocial risks and protection concerns.
Support safe identification, referral, and follow-up of individuals requiring specialized protection, health, or mental health services.
Promote safe, confidential, and ethical information management in line with protection and data-sharing protocols.
Contribute to protection risk mitigation and strengthening of protective community environments through MHPSS interventions.

Vulnerable populations such as women, girls, boys, and men

Facilitate MHPSS interventions tailored to the needs of vulnerable populations
Facilitate positive parenting skills sessions to support caregivers and strengthen family functioning.
Support vulnerable communities’ community activities that promote safety, psychosocial wellbeing, and resilience.

Community-Based Approaches & Accountability to Affected Populations (AAP)

Ensure community-based approaches are central to MHPSS programming, recognizing communities as key stakeholders and partners.
Support community awareness-raising on stress management, coping strategies, and available services.
Promote accountability, dignity, and participation by integrating feedback and complaint mechanisms into MHPSS activities.
Document community feedback and contribute to adaptive programming.

Capacity Building & Technical Support

Provide ongoing technical support, coaching, and PSS supervision to HIAS staff and implementing partners.
Deliver capacity-building trainings on:

MHPSS guidelines and standards
Psychological First Aid (PFA)
Basic psychosocial support skills

Support partners and local organizations to integrate basic PSS support within inter-sectoral services and referral pathways.

Coordination, Partnerships & Representation

Serve as the primary point of contact for HIAS on MHPSS-related matters with local partners and stakeholders.
Actively participate in inter-agency, multi-sectoral technical working groups and coordination forums.
Coordinate with partners to strengthen referral pathways and ensure integration of MHPSS across health, protection, and other sectors.
Support capacity strengthening of local organizations delivering MHPSS and protection services.

Reporting

Contribute to regular progress reports, situation reports (SitReps), and donor reporting.
Support in ethical data collection, confidentiality, and informed consent practices.

QUALIFICATIONS & REQUIREMENTS

Degree in psychology, sociology, social work, anthropology, or a related field.
Minimum of 3 years’ experience in MHPSS programming, preferably with refugees, asylum seekers, or migrant populations in emergency or humanitarian settings.
Demonstrated experience operationalizing MHPSS global standards, including IASC guidelines.
Experience in capacity building, community-based training, and awareness raising.
Strong understanding of protection principles, safeguarding, PSEA, and Accountability to Affected Populations (AAP).
Excellent interpersonal, communication, organizational, and problem-solving skills.
Ability to work effectively in diverse, multicultural team environments.
Professional, responsible, and ethical conduct

Remuneration: Gross pay of Kshs 108,000 per month.

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Business development and Partnerships Associate at HIAS

Business development and Partnerships Associate

Department:	HIAS Kenya
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

The Business Development and Partnerships Associate will help identify funding opportunities, coordinate proposal development, and maintain strong relationships with donors, partners, and stakeholders working in the refugee and humanitarian sector. This role will contribute to the organization’s growth and sustainability by supporting resource mobilization, strategic partnerships, and donor engagement

ESSENTIAL FUNCTIONS:

Business Development and Resource Mobilization

Identify and track funding opportunities relevant to refugee and humanitarian programming.
Support the preparation of concept notes, proposals, and grant applications.
Contribute to the development of fundraising strategies and donor engagement plans.
Maintain a pipeline of funding opportunities.

Donor and Stakeholder Engagement

Maintain strong communication with donors and partners.
Prepare donor briefing materials and presentations.
Support donor visits and stakeholder engagement events.
Coordinate communication between internal teams and external partners.

Proposal Development and Grant Coordination

Update and Manage the Grant Management System (GMS)
Coordinate internal inputs for proposal development from program, finance, and monitoring teams.
Ensure proposals align with donor priorities and organizational strategy.
Support the preparation of supporting documentation.

Partnerships and Networking

Identify and map potential with NGOs, community organizations, and private sector partners for collaboration and inclusion in proposals.
Draft Memoranda of Understanding (MOUs) and support partner due diligence processes in collaboration with operations and program teams.
Maintain a comprehensive partnerships database, tracking engagement, collaboration opportunities, and follow-ups.
Strengthen collaboration with humanitarian actors operating in refugee contexts.
Represent the organization in coordination meetings and partnership forums.

Research and Sector Analysis

Conduct research on donor priorities, humanitarian funding trends, and partnership opportunities.
Track developments in the refugee and humanitarian sector in Kenya and the region.
Provide insights to inform strategic decision-making.

QUALIFICATIONS & REQUIREMENTS:

Bachelor’s degree in communication, Public Relations, International Relations, Marketing, Business Administration, Social Sciences or a related field, preferably with an international development focus.
1–2 years of professional experience in resource mobilization, communications/advocacy, or donor engagement within the humanitarian and/or human rights sector.
Proven experience in grant writing, proposal development, and donor communication.
Familiarity with institutional donors, corporate partners, private foundations, and emerging/non-traditional funding sources is an added advantage.
Strong written and verbal communication skills with demonstrated ability to support successful proposal submissions and communicate with diverse stakeholders
Skilled in researching and synthesizing funding opportunities to inform strategic decision-making.
Organizational and Coordination skills.
Ability to manage multiple priorities
Ability to work both independently and collaboratively within cross-functional teams.
Proficiency in Microsoft 365 and experience with GMS or similar donor management systems.
Knowledge of the Accountability to Affected Populations (AAP) framework.
Awareness of Protection from Sexual Exploitation and Abuse (PSEA) and Anti-Fraud principles.

Remuneration: Gross of 79,875 per month

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Protection Monitors (6 positions, open to refugees only) at HIAS

Protection Monitors (6 positions, open to refugees only)

Department:	Programs
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

HIAS seeks to recruit 6 Protection Monitors who will assist in provision of social interventions and assistance to LGBTQI+ refugees:

ESSENTIAL FUNCTIONS:

Protection Monitoring & Case Identification

Identify, monitor, verify, and safely document human rights violations and protection risks affecting LGBTQI+ refugees and asylum seekers within the community.
Conduct confidential, survivor-centered community monitoring, with heightened attention to risks such as discrimination, violence, eviction, arrest, harassment, and exclusion from services.
Conduct regular community visits and safe check-ins with LGBTQI+ refugees, using trust-based and culturally sensitive approaches.
Follow up on emergency protection concerns faced by LGBTQI+ refugees and escalating cases promptly to Protection Officers/Associates.

Data Collection & Reporting

Collect protection data using standardized tools and KOBO, ensuring accuracy, confidentiality, and ethical data handling.
Analyze and report emerging trends, protection gaps, and community needs affecting LGBTQI+ persons.
Prepare weekly and monthly reports highlighting activities conducted, cases identified, referrals made, and progress against targets.

Case Referral & Support

Refer individuals with protection concerns to Protection, Legal, GBV, Health, Mental Health, and Livelihood services, as appropriate.
Work closely with the Gender and GBV teams to support legal advice, counselling, and follow-up for LGBTQI+ clients at HIAS Huduma Mtaani Clinics on legal issues.
Support immediate, emergency assistance for LGBTQI+ refugees at heightened risk, including emergency shelter placement and safety planning, in coordination with supervisors.

Community Engagement & Awareness

Support community awareness sessions on refugee rights, protection mechanisms, legal documentation, and access to services, with content adapted for LGBTQI+ refugees.
Assist in mobilizing LGBTQI+ community members for forums, sensitization campaigns, and safe dialogue spaces.
Build and maintain trusting relationships with LGBTQI+ community members, peer leaders, local authorities, and service providers, while prioritizing safety and confidentiality.

Coordination & Stakeholder Engagement

Support the mapping of protection, GBV, and specialized services relevant to LGBTQI+ refugees.
Collaborate with local authorities and partners to identify LGBTQI+ individuals at heightened risk and facilitate referrals for specialized support.
Participate in coordination meetings, trainings, and supervision sessions as required.

Translation & Community Facilitation

Provide language interpretation and cultural mediation during community activities, clinics, and outreach as needed.

Capacity Building

Under the guidance of the Gender & GBV Officer and protection team, support training of beneficiary groups on:

Refugee and asylum seeker rights
LGBTQI+-specific protection risks
Legal documentation and access to justice
Safety, reporting mechanisms, and referral pathways

Participate in staff meetings, trainings, and other required gatherings, while maintaining ongoing supervision and personal development.

QUALIFICATIONS & REQUIREMENTS:

Education

O – Level education certificate
Any other relevant training

Experience

Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

Basic literacy and numeracy skills.
Well integrated within the refugee community, with practical understanding of the needs, risks, and realities of LGBTQI+ refugees in their area.
Good working knowledge of the community needs and gaps
Ability to work with members of the LGBTQI+ community with little or no supervision
Computer literacy
Strong communication and interpersonal skills
Strong peer-support skills.
Strong training skills in community development and working with LGBTQI+ will be an added advantage.
Knowledge in Accountability to Affected Populations (AAP)
Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)

Language

Proficiency in English or Kiswahili and either, Luganda, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.

Location

Must reside in Kawangware, Kasarani, Kayole, Eastleigh, or Rongai.

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Finance Manager at HIAS Refugee Trust of Kenya

POSITION SUMMARY

HIAS seeks a Finance Manager to oversee the day-to-day effective and efficient management of all financial activities of HIAS’s Kenya office. The Finance Manager will oversee all finance, accounting, Procurement and IT functions. The person will also ensure accurate and timely preparation of internal financial reports and submission of external reporting. The incumbent will also maintain high standards of internal controls in accordance with International Accounting Standards, Kenyan laws, and regulations. The Finance Manager will report directly to the Country Director. They will also work closely with HQ Finance and BFC teams.

ESSENTIAL FUNCTIONS:

Manage all financial transactional activity, including accounts payable, accounts receivable, and payroll, and ensure that all financial transactions and journal entries are recorded accurately in accordance with organization policies, donor and governmental regulations.
Lead in program proposal budgeting and financial planning processes for the Country Office, administer and review all financial plans and budgets; monitor progress and changes; and keep the senior leadership team abreast of the organization’s financial status.
Monitor budget execution and spending through burn rates and other tracking systems.
Manage organizational cash flow and forecasting, including timely monthly funds requests.
Coordinate all financial audits of the operations in HIAS Kenya
Review key monthly account analysis; bank reconciliations, G/L to subsidiary ledger reconciliation.
Ensures that financial reports for all donors, local compliance, and HQ are submitted in a timely manner.
Prepare, analyze, and report to the Country Director and HQ, monthly Excel budget vs actual analysis.
Ensure timely preparation of monthly, quarterly, and annual financial statements and reports, including submission of the monthly financial review reports to HQ.
Support in the input of NetSuite in all aspects of HIAS Kenya’s operations.
Ensure the correct coding of expenses against grants to ensure adequate charging of grants.
Conduct regular training for HIAS Kenya employees on financial policies and procedures and best practices
Ensure compliance with all HIAS policies and procedures as outlined in policy manuals and in accordance with local statutory requirements.
Oversee monthly payroll reviews, reconciliation, and payment to ensure that payroll is completed in compliance with the tax and labor requirements.
Monitor all procurement activities to ensure they are conducted fairly and transparently, that all processes are fully documented, and are in full compliance with HIAS and donor policies
Conduct regular training for HIAS Kenya employees on NetSuite application, financial policies and procedures, and best practices.
Lead and supervise the Finance Team, IT Officer, and the procurement officer through periodic meetings, guiding effective establishment of objectives, delegation, performance reviews, and communication.
Participate in internal and external management meetings for financial planning and development purposes.
Provide oversight into the management of accountability to the affected population by ensuring staff responsibilities and HIAS’s financial practices, considering the population that HIAS serves
Any other duty as may be assigned.

Qualification and Experience

Graduate degree or other post-graduate qualifications in finance or accounting (will consider experience in lieu of a Master’s degree).
At least seven (7) years’ work experience in an Accounting or Finance position with accounting and budgeting responsibilities and at least three (3) to four (4) years in an INGO or similar field.
At least three (3) years of demonstrated experience in a management role
Knowledgeable of Kenyan laws and regulations.
Excellent computer skills in all Microsoft Office suite products (Word, Excel, PowerPoint, etc.);
Highly organized and detail-oriented with strong analytical and problem-solving abilities;
Capability to handle sensitive and confidential information.
Ability to work in a team and independently, take initiative, prioritize competing tasks, and meet deadlines in a fast-paced environment.
Strong communication and interpersonal skills.
Knowledge of AAP and PSEA.

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Protection Monitors (3 Position) at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS seeks to recruit 3 Protection Monitors who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugees:

ESSENTIAL FUNCTIONS:

Identify, monitor, verify and document refugees’ human rights violations and protection risks in the community.
Collect data on protection issues using standardized tools and methodologies on KOBO Tool.
Conduct regular visits in the community to monitor the protection situation of refugees and other vulnerable groups.
Participate in community awareness and dissemination of information to members of the community.
Conduct follow-ups on red flag protection-related issues.
Highlight trends and protection needs in reporting to the Protection Officer and Protection Associates
Work closely with the Protection Associate to offer legal advice and counselling to refugees and asylum seekers facing protection concerns in Nairobi at the HAIS Huduma Mtaani Clinics.
Refer cases with protection concerns to the protection associates to ensure their protection needs are addressed.
Support the Protection Officer in mapping of services and humanitarian needs.
Build and maintain relationships with community leaders, local authorities, and other stakeholders.
In collaboration with the local authorities, identify refugees and asylum seekers at heightened risk with specific needs, provide them with ad hoc immediate support, and refer them for specialized services as may be deemed appropriate.
Assist in the implementation of appropriate intervention for refugees at risk through activities such as emergency shelter placement etc.
Assist with the translation services for refugees in the community during activities as may be required.
Assist in the mobilization of community members for community forums and sensitization campaigns in the community.
Provide weekly and monthly reports and data highlighting individual performance, progress against targets and client needs.
Under direct assistance of the protection officer and associate, provide training to beneficiary groups in: Refugee Rights & protection, legal documentation and other protection related issues as determined by the Program Supervisor
Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision.

QUALIFICATIONS & REQUIREMENTS:

Education

O – Level education certificate
Any other relevant training

Experience

Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

Basic literacy and numeracy skills.
Should be well integrated to the dynamics and needs of persons with specific needs (refugee community) within their areas.
Good working knowledge of the community needs and gaps
Ability to work with members of the community with little or no supervision
Computer literacy
Strong communication and interpersonal skills
Strong counselling skills
Strong training skills in community development and working with PSNs will be an added advantage.
Knowledge in Accountability to Affected Populations (AAP)
Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)

Language

Proficiency in English or Kiswahili and either, Luganda, Kinyamulenge, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.

Location

Must reside in Umoja, Kayole, Kasarani, Eastleigh, Kangemi or Rongai

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HIAS is currently Hiring Enumerators (10 Positions)

LOCATION: Nairobi (Kawangware, Kasarani, Eastleigh, and Kayole)

ASSESSMENT OBJECTIVES:

The primary goal is to assess the extent to which the project achieved its protection outcomes. Specific objectives include:

Program Effectiveness: To evaluate the impact of Gender and GBV programming, PSS, Legal Protection, Child Protection, and Referrals provided to vulnerable refugees in Nairobi.
Safety& Accountability: To determine the percentage of beneficiaries reporting that assistance was delivered in a safe, accessible, accountable, and participatory manner.
Impact on Wellbeing: To measure the percentage of individuals reporting an improved feeling of safety and dignity as a result of the project interventions.
Protection Knowledge: To assess the increase in community knowledge regarding protection rights and available feedback/complaint mechanisms.
In light of this HIAS Kenya is seeking to recruit 10 enumarators to participate in a comprehensive training program, followed by a four-day data collection exercise.

THE KEY RESPONSIBILITIES OF THE RESEARCH ASSISTANT SHALL INCLUDE:

Training& Preparation: Attend mandatory training for the data collection exercise to master the evaluation tool and ethical guidelines.
Interviewing: Conduct interviews following guidelines and standards provided (each interview lasts approximately 40 minutes).
Data Capture: Accurately capture data using digital tools such as Kobo Collect.
Ethics: Maintain absolute anonymity and confidentiality of respondents and uphold the Do No Harm Principle.
Quality Assurance: Ensure data quality and integrity during collection and reporting.
Reporting: Submit daily progress updates to the supervisor and report any challenges to the MEAL Team.
Equipment: Take responsibility for any project equipment (e.g., smartphones/tablets) provided for the exercise.

MINIMUM QUALIFICATIONS:

Bachelor’s degree or Diploma in Humanities and Social Sciences
At least 1 years’ experience in qualitative and quantitative data collection involving human subjects.
A similar experience with HIAS and demonstrated knowledge of working with vulnerable refugees will be an added advantage.
Be in the possession of a smartphone.
Good understanding of data collection methods; Qualitative data collection (e.g., FGDs, Key Informant Interviews) and Quantitative data collection
Full-time availability
Minimum age of 18 years
Combine teamwork and ability to work under minimal supervision
Good listening skills
Resident of the data collection locations (Eastleigh, Kawangware, Kayole, Kasarani)
Must be conversant with national languages (English and Swahili). Proficiency in Oromo, Somali, Kinyamulenge, French, Arabic, and Kirundi are an added advantage.
Experience in collecting data using ODK/ONA/Survey CTO, KOBO TOOLBOX and other mobile phone applications will be an added advantage.

REMUNERATION AND REIMBURSEMENTS:

HIAS will remunerate and reimburse research assistants for costs and expenses at an agreed amount as follows:

Rate: Ksh. 5,000/- per day.
Total Duration: 5 days (1 day training + 4 days fieldwork).

Note: Remuneration and Reimbursement will be done via Mobile money transfer of MPESA; therefore, you will be required to provide a registered Mobile money transfer (MPESA) line.

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Protection Monitors (3 positions, open to refugees only) at HIAS Kenya

Department:	HIAS Kenya
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

HIAS seeks to recruit 3 Protection Monitors who will assist in provision of social interventions and assistance to the most at risk and vulnerable refugees:

ESSENTIAL FUNCTIONS:

Identify, monitor, verify and document refugees’ human rights violations and protection risks in the community.
Collect data on protection issues using standardized tools and methodologies on KOBO Tool.
Conduct regular visits in the community to monitor the protection situation of refugees and other vulnerable groups.
Participate in community awareness and dissemination of information to members of the community.
Conduct follow-ups on red flag protection-related issues.
Highlight trends and protection needs in reporting to the Protection Officer and Protection Associates
Work closely with the Protection Associate to offer legal advice and counselling to refugees and asylum seekers facing protection concerns in Nairobi at the HAIS Huduma Mtaani Clinics.
Refer cases with protection concerns to the protection associates to ensure their protection needs are addressed.
Support the Protection Officer in mapping of services and humanitarian needs.
Build and maintain relationships with community leaders, local authorities, and other stakeholders.
In collaboration with the local authorities, identify refugees and asylum seekers at heightened risk with specific needs, provide them with ad hoc immediate support, and refer them for specialized services as may be deemed appropriate.
Assist in the implementation of appropriate intervention for refugees at risk through activities such as emergency shelter placement etc.
Assist with the translation services for refugees in the community during activities as may be required.
Assist in the mobilization of community members for community forums and sensitization campaigns in the community.
Provide weekly and monthly reports and data highlighting individual performance, progress against targets and client needs.
Under direct assistance of the protection officer and associate, provide training to beneficiary groups in: Refugee Rights & protection, legal documentation and other protection related issues as determined by the Program Supervisor
Attend regular staff meetings, trainings and other meetings as required and ensure regular personal development and supervision.

QUALIFICATIONS & REQUIREMENTS:

Education

O – Level education certificate
Any other relevant training

Experience

Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.

Skills & Competencies

Basic literacy and numeracy skills.
Should be well integrated to the dynamics and needs of persons with specific needs (refugee community) within their areas.
Good working knowledge of the community needs and gaps
Ability to work with members of the community with little or no supervision
Computer literacy
Strong communication and interpersonal skills
Strong counselling skills
Strong training skills in community development and working with PSNs will be an added advantage.
Knowledge in Accountability to Affected Populations (AAP)
Knowledge in Prevention of Sexual Exploitation and Abuse (PSEA)

Language

Proficiency in English or Kiswahili and either, Luganda, Kinyamulenge, French, Somali, Amharic, Tigrinya, Oromo, Nuer, Dinka, Kinyarwanda and Persian or any other major language spoken within the refugee community.

Location

Must reside in Umoja, Kayole, Kasarani, Eastleigh, Kangemi or Rongai

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

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Protection Associate at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS seeks to recruit a Protection Associate who will provide comprehensive protection services to vulnerable refugee populations. The Protection Associate will support HIAS’ protection programs by conducting assessments, case management, referrals, and follow-up to ensure timely and appropriate services for all clients in need. The role will contribute to strengthening HIAS’ overall protection response, addressing risks and vulnerabilities within refugee communities, and supporting the implementation of protection initiatives.

ESSENTIAL FUNCTIONS:

Case Management and Direct Support

Assessment

Open and maintain case files in line with HIAS SOPs and broader protection case management guidelines
Conduct initial interviews, risk assessments, and vulnerability screening for individuals referred across all subsectors.
Conduct comprehensive protection assessments, including GBV and child protection risk assessments, and monitor socio-environmental risks affecting vulnerable individuals and households to ensure timely mitigation.
Conduct one-on-one interviews with adults and children to understand emerging protection concerns, and support safe, confidential, and child-friendly reporting mechanisms for GBV and child protection cases.
Participate in protection outreach, community dialogues, and awareness-raising activities to strengthen community prevention and response to GBV and child protection violations.

Case Planning:

Develop individualized case plans, ensuring timely and appropriate service provision, referral, and follow-up.

Referral Pathways:

Maintain and regularly update a comprehensive service mapping of referral partners (health, legal, shelter, police, specialized MHPSS, etc.) and facilitate safe and confidential referrals.

Documentation:

Ensure all case data and documentation are handled with strict adherence to confidentiality principles and organizational data protection standards
Update client information in the data management system and generate periodic analyses to inform program decisions.
Prepare regular reports on client progress, protection activities, and overall case management interventions.

Thematic Expertise and Program Implementation functions

Gender-Based Violence (GBV):

Identify and provide post-incident protection services to refugee women and girls who are survivors of GBV, child protection risks, or other forms of trauma.
Support the running of safe spaces and facilitate psycho-educational sessions focused on GBV prevention, risk mitigation, and available services.
Provide immediate support and crisis intervention to survivors, following the global GBV Guiding Principles (Safety, Confidentiality, Respect, and Non-Discrimination).
Facilitate referrals of GBV survivors and children at risk to partner agencies and follow up to ensure clients access appropriate external services.

Mental Health and Psychosocial Support (MHPSS):

Review all social and psychological assessment reports and coordinate referrals to the MHPSS department and other internal services as needed.
Facilitate community-level MHPSS activities, including group support sessions and recreational activities, focused on resilience-building.
Identify individuals requiring specialized mental health care and facilitate onward referral to clinical professionals.

LGBTQI+ Protection:

Establish and maintain contact with LGBTQI+ individuals and community focal points to understand specific protection risks and needs (e.g., housing, discrimination, physical safety).
Provide or coordinate tailored and discrete assistance, ensuring interventions are culturally sensitive and affirm the individual’s identity.

Monitoring, Reporting, and Coordination

Reporting:

Prepare accurate and timely weekly and monthly activity reports, highlighting key protection trends, challenges, and service gaps across all subsectors.
Monitor GBV, MHPSS, and child protection trends through data collection and analysis, prepare summaries for presentation in psychosocial panels, and implement panel decisions.
Prepare monthly analyses on key protection concerns, including GBV and child protection trends, to inform programming, referrals, and community awareness

Advocacy:

Contribute to protection monitoring reports and support advocacy efforts aimed at improving the legal and operational environment for refugees and asylum seekers.
Strengthen community participation and accountability by working with outreach workers, child protection committees, community leaders, teachers, and partners to identify and support the most vulnerable.
Identify and support community-based protection interventions aimed at enhancing resilience, safety, and self-reliance among vulnerable women, girls, boys, and families.
Establish and maintain working relationships with community structures, child protection actors, health and legal partners, and other service providers for referrals and collaboration

Training:

Participate in and, where appropriate, deliver training sessions to community members and partner staff on protection issues, PSEA, etc.
Support training of HIAS staff and community outreach workers on GBV, child protection, safeguarding, and safe case handling
Perform other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

Bachelor’s degree in social work, Community Development or Gender and Development Studies
At least 1- 2 years of working experience in the field of Social Work.
Experience in working with NGOs involved in humanitarian work will be an added advantage
Knowledge in UN Convention on the Refugee Act, Prevention and Responses to Sexual Abuse
Experience in capacity building including facilitation of diversity and inclusion, community-based training and awareness raising
Strong interpersonal and communication skills
Knowledge of Computer Applications
Ability to work in a demanding and high-pressure environment
Knowledge of Accountability to Affected Populations is an added advantage
Knowledge of PSEA and Anti-Fraud.

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Business Development & Partnerships Associate at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

HIAS Kenya seeks to recruit aBusiness Development and Partnerships Associate to support the Country Office in its resource mobilization, communications, advocacy, and partnership activities. The Associate will assist in mapping potential donors and partners, coordinating and preparing proposals, drafting and distributing newsletters and donor reports, and sharing success stories to highlight program impact. This role provides operational and administrative support to ensure timely and effective resource mobilization processes, strengthen donor engagement, and enhance HIAS Kenya’s visibility and strategic partnerships.

ESSENTIAL FUNCTIONS:

Resource Mobilization

Coordinate donor mapping exercises and implement strategies to secure resources for HIAS Kenya programs.
Review donor agreements before signing.
Be the focal person for Grants Management System (GMS) in the country office.
Manage proposal development processes, including timelines, task lists, and coordination across program teams.
Draft and edit donor-facing materials such as letters of interest (LOIs), concept notes, capacity statements, and technical narratives.
Conduct research on potential funding opportunities, summarize findings, and present recommendations to program teams and senior management.
Coordinate donor feedback and debriefs, ensuring lessons learned are integrated into future submissions.

Communications and Advocacy

Develop and distribute donor newsletters, success stories, and other communication materials highlighting program impact.
Coordinate donor reporting, ensuring timely and accurate submission of progress reports and updates.
Maintain and update donor management databases to support efficient communication and reporting processes.
Support donor site visits and engagement activities, including preparing materials and managing logistics.
Collaborate with HQ and program teams to align communication strategies with recource mobilization and advocacy efforts.

Partnerships

Identify and map potential international and local partners (NGOs, academia, CBOs, FBOs, etc.) for collaboration and inclusion in proposals.
Draft MOUs with partners and conduct due diligence.
Maintain a database of partnerships and track engagement opportunities to strengthen relationships.
Coordinate joint initiatives with partners to enhance resource mobilization and program impact.
Facilitate networking and stakeholder engagement activities to expand HIAS Kenya’s strategic alliances.
Support portfolio diversification by tracking resource mobilization opportunities from donors.

QUALIFICATIONS & REQUIREMENTS:

Bachelor’s degree in communication, Media Studies, International Relations, or a related field, preferably with a focus on international development.
1–2 years of professional experience in resource mobilization, communications/advocacy, and donor engagement within the humanitarian and/or human rights sector.
Proven experience in grant writing, proposal development, and donor communications.
Familiarity with institutional donors, corporate partners, private foundations, and non-traditional sources is an advantage.
Strong written and verbal communication skills, with a track record of supporting successful proposal submissions.
Skilled in researching and summarizing potential funding opportunities to inform program and fundraising strategies.
Able to work independently and collaboratively in a team environment.
Proficient in Microsoft 365 and experienced with Salesforce or similar donor/database management systems.
Knowledge of the Accountability to Affected Populations (AAP) framework.
Awareness of Protection from Sexual Exploitation and Abuse (PSEA) and Anti-Fraud principles.

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Temporary Nurse Aid at HIAS

Temporary Nurse Aid

Department:	HIAS Kenya
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

HIAS seeks to recruit a compassionate, patient-focused Nurse Aid. The nurse aid will be responsible for assisting patients with daily living activities, monitoring vital signs, and providing physical and emotional support to patients and families. The incumbent will be required to ensure individual holistic health care is maintained throughout.

ESSENTIAL FUNCTIONS:

Responding to medical emergencies and offering first aid services.
Carrying out medical screening and observations during intake of clients
Monitor and record patient vital signs and administer any prescribed medication in accordance with the doctor’s guidelines.
Accompanying residents to routine medical appointments
Make orders for the medical supplies for the center as prescribed. Ensure that medical supplies are stored safely and properly utilized.
Handle all the relevant medical documentation and facilitate hospital appointments.
Keep records of all medical cases, treatment received, medication, duration of stay, and other needs at the center., ensure Case management system is updated. and maintain confidentiality.
Prepare daily, weekly, monthly, and quarterly summaries.
Record all Medical Emergencies and other incident reports at the centre.
Work closely with the housekeeping and kitchen departments to ensure that the medical needs in terms of cleanliness and diet of residents are met.
Budget management for all the medical lines
Contributing to the induction of new residents to provide the highest standards of care.
Ensure the cleanliness and tidiness of both the rooms and residents.
Inspect the rooms from time to time and check on the general cleanliness, any peculiar habits, and/or report on anything outside the usual norm.
Identify, address, and report all residents’ concerns to the Centre Coordinator
Establish a compassionate environment by providing emotional, psychological support to clients, patients, and their families
Carry out any other duties, as may be required by management.

QUALIFICATIONS & REQUIREMENTS:

Certification as a Nursing assistant/Nurse aid
With at least 2 years of work experience as a nursing aid, former experience with humanitarian organizations will be an added advantage.
Compassionate and patient-focused attitude
Strong communication and interpersonal skills
Ability to work effectively in a team
Basic knowledge of medical terminology and procedures
Ability to manage confidentiality.
Experience working in a refugee program is an added advantage.
Knowledge in Accountability to Affected Populations
Knowledge in PSEA

DISCLAIMER:

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Accounting Officer at HIAS

Accounting Officer

Department:	HIAS Kenya
Location(s):	On-Site – Nairobi, Kenya

POSITION SUMMARY:

The Accounting Officer will provide accounting and financial services necessary for the continued operations of the organization and will take care of all the important accounting functions of the organization, ensuring that transactions are correctly captured in the most efficient manner and that day-to-day accounting is effectively and efficiently carried out to support the various programs.

ESSENTIAL FUNCTIONS:

Accounting review of procurement documentation before payment is initiated.
Making entries of cash/cheque/bank transfer payments into the NetSuite Accounting System
Prepare monthly, quarterly, and mid-year donor financial reports for submission to the Country Director and HIAS Headquarters, ensuring that backup of supporting documents is in accordance with HIAS and donor accounting procedures.
Prepare and facilitate donor verification/desk review exercises, assisting in review of financial reports, backups, and vouching of supporting documents.
Assist in the preparation and coordination for the audit of books of accounts by internal and external auditors.
Participate in budget preparation exercises.
Assist in preparing and monitoring donor monthly burn rate reports for various programs to ensure that the budget lines are not exceeded or underspent.
Prepare bank, petty cash, and MPESA account reconciliations on a monthly basis
Being a bank agent, disburse M-Pesa payments as well as petty cash payments.
Prepare other balance sheet item reconciliations on a monthly basis, such as accrued expenses, advance accounting, etc
Maintain accounts payable and receivable on a monthly basis
Carry out training for staff on expected accounting documents
Assist in the preparation of annual budgets and budgetary control reports for donors.
Ensure the filing of project financial documentation.
Assist in the development of various accountability vouchers for use in the finance office
Perform other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

Bachelor’s degree in accounting or Finance
Must be a CPA(K)/ ACCA at an advanced level
Minimum of 3 years of working experience
Experience working with Non-Governmental Organization(s) will be an added advantage,
Experience working with donor funded projects such as USAID, ECHO and state departments.
Knowledge of an ERP and large-scale accounting software system (NetSuite, MSD) is essential.
Knowledge of hands-on use of the NetSuite Accounting System would be a decisive advantage.
Ability to work in a diverse team, work with impartiality, and able to work under strict deadlines.
Experience in processing and/or reviewing of monthly payroll
Excellent analytical skills and attention to detail

DISCLAIMER:

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