Internship | Job Vacancies at Diageo

Key Accounts Manager at Diageo

Purpose of Role:

Aspiring consumers are influenced by what the high-end consumers and the experiences they enjoy. To influence aspirers, we first need to influence the high- end consumers by activations. If you target the aspirer – then it no longer becomes aspirational. We need them to aspire to the cultural lifestyle we project via our brands in the high-end accounts with their customers. PR via the culture teams is the engine which drives the aspiration. The glue of the reserve model is the partnership across top accounts in chose strategic cities.

To ensure we win in market, now and in the future, Diageo needs inspired, motivated, and equipped commercial managers capable of exceeding the goals asked of them.

Role Responsibilities:

Management of profit and NSV targets – “own the Premium numbers”. Develop truly world class collaborative customer partnerships and strategies,
Develop, and orchestrate end-to-end relationships via a cross functional network within Diageo and the customer base,
Develop and co-ordinate tailored brand activity by channel and major customer. Drive the highest standards of execution for all specified outlets.
Contribute to shopper and category insight resulting in powerful and breakthrough category strategies, Obtain and apply facts and data, driving excellence in planning, decision making and performance measurement and taking corrective action as required,
Develop accurate forecasting through demand planning resource. Monitoring, evaluating, and advising on Brand/Customer volume, trends, and dynamics with objective to grow in line with business ambition.
Create, develop, and execute world class account plans.
Identify and manage brand distribution (listing) opportunities as defined for the fiscal for all Reserve brands.
Event co-ordination: co-ordinate experiential events to build Premium brands’ equity
Win with consumers through world class trend setting experiences that can be codified.
Contracting 100% TLA, 50% of gold and silver accounts through world class JUCPS.
Elevated quality of JUCPs anchored on data analytics and qualitative insights, Consistency in execution with no start/stops.

Execution Excellence

Identify the everyday minimum execution standards for the customers we work with and understand the 365 Essentials principles and how they translate into these execution standards.
Navigate a sales call/appointment using the clearly defined and proven commercial selling skills to understand customers’ needs and match them to the business propositions.
Use proven selling techniques to deliver propositions that exceed customer expectations, satisfy needs, and create ‘win, win, win’ opportunities to ensure distributor coverage and call frequency targets are achieved.
Persuasive selling to deliver a customer proposition; using knowledge of customers to write winning persuasive customer propositions that are used to achieve/exceed objectives.
Commercial Competence – have a good understanding of the commercials (spend, volume, margin, etc) to make good business decisions that drive profitable growth for Diageo and its customer. Also, to have a deep understanding of the various financial levers at our disposal and can use these to positively impact Diageo and our customer’s P&L.
Use the processes, tools and plans provided to ensure brilliant execution by building customised plans for priority accounts against nominated growth drivers and ensure that the plans are driven brilliantly at the point of sale. To coordinate the overall execution agenda of the customers we work with.
To balance the short-term needs with a mid-term perspective and a disciplined activity management approach.
Ability to implement, track and improve adherence to the minimum execution standards by segment as defined by the market to drive growth. Owning the measurement of the minimum execution standards in the customers we work with and reporting back the results to the sales organisation on an ongoing basis.

Experience / skills required:

Suitable university degree.
High cognitive ability Experience
3–5 years’ experience gained across commercial and other functions – cross functional experience an advantage.
Exposure across different channels and different levels of customer sophistication (e.g. Modern Trade, Key Accounts and Field Sales) • Track record of success in highly demanding sales organisations (FMCG) and in alcoholic beverages
Solid understanding & demonstrated delivery in challenging trading environments, understanding of channel, pricing, negotiations, and strategy development
Exposure resolving numerous conflict-filled situations
Negotiation and conflict resolution with powerful customers

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Shift Quality Analyst at Diageo

About the Function:

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture.

About the role:

To provide timely analytical measurement to operations team to guarantee Quality assurance at every stage and on finished product while meeting the production targets.
To provide quality technical support in problem solving in operations and carry out training on quality assurance processes at all processing stages for operators.
Provide training to operators for quality assurance of online measurement systems.

Accountabilities:

Adherence to all company safety regulations including operating equipment in adherence to the safety guidelines to ensure all safety requirements for self and those working around the machines are met
Ensuring that chemical reagents and equipment are well calibrated. Ensure that processes are accurate and checking the performance of measuring systems.
Preparation and certification of reagents for use by operator and third party chemical providers.
Carry out laboratory measurements as per the sampling schedule and in accordance to the SOPs and ensure 100% results reliability.
Real time posting of materials out of quality stocks location.
Develop and sustain SPC (statistical process control) for quality analysis
Train operators on online meters calibration and accuracy check.
Develop and participate in inter lab ring scheme programme to guarantee lab accuracy and certification.
Analysis and coordination of monthly samples. Ensuring that actions arising from samples are closed. To monitor process critical control points and data generation.
Recording, processing and reporting of in process quality data and IPQI in Harford system and raising actions for improvement.
Leading RCPs and 5whys for quality related failures.
Champion process quality assurance activities to minimise measurement and quality control work.
Conduct measurement and data surveys aimed at process control improvements.
Sustaining the hygiene state of the laboratories plants in accordance to the food safety standard by ensuring cleaning schedule is adhered to and CI activities are carried out to eliminate sources of dirt.
Participate in internal audits as pre-requisite for external certification audits
Participate in ISO and food safety audits preparations
Participate in scheduled deep/technical cleaning activities to guarantee microbiological sterility.
Champion hygiene and 5S activities in the process to ensure high level awareness in the entire team
Attendance and participation in management control and reporting systems meetings and activities (Eg MMS, EISC, DMAIC, 5Why & RCPS,etc)
Documentation of all operational activities in accordance with company procedures and policies.
Ensure Implementation of Food safety, Quality, Environment and Safety Management Systems according to FSSC 22000, ISO 9001, ISO14001 and BS 18001 requirements respectively
Complies with flexi deployment on shift to deliver improvement targets

Experience / skills required:

Qualifications:

A holder of BSc. in food science and technology, Chemistry, Biochemistry, Industrial Chemistry or microbiology

Experience:

Minimum of 2 – 3 years relevant work experience.
Knowledge of Quality, Safety and Environmental Management systems.
Working Knowledge in Microbiology/ hygiene, Brewing and Packaging process.

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HR Operations Specialist – Employee Lifecycle at Diageo

Functions:

Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands. We harness the diverse talents of our people to help them excel. We champion an inclusive and collaborative culture, where all voices and perspectives are celebrated and valued.

HR is at the heart of markets around the world, finding and developing talent that will unearth new insights and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers, your experience and ideas are encouraged. We will help you develop your skills and empower you to be your best.

Context/Scope:

EABL has extensive operations in Kenya, Uganda and Tanzania with breweries, distilleries, support industries and a distribution network across the region. It also runs a growing export operations business within and outside of the wider Eastern Africa region. The group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to East African investors.

EABL operates within a multi-cultural, multinational, multi-currency environment, dealing with various regulatory, tax and compliance requirements

EABL is a Public Listed Company (Plc) listed on the Securities/Stock Exchange in Kenya, Uganda and Tanzania.

About the role:

This role will focus on HR Administration (Tier 0) and HR Operations Emails and Calls (Tier 1) to support all Employees, Line Manager queries and Adhoc requests outside of HR Operations. The job holder will also be responsible for adherence to Data protection requirements and support all HR Life Cycle processes.

Role Dimensions

This role requires managing of employee lifecycle activities, requiring an individual who is agile and can operate in a fast paced environment. This role has no direct financial responsibility.

The incumbent works with various HR teams across EABL and line managers to deliver on the business objectives. This is an Individual contributor role with the following responsibilities:

Manage end to end employee lifecycle transactions: documentation, job changes, offboarding, contract letters, benefits and leave administration.
Ticket Management: Reviewing every single ticket which is received and Triage the activities as per the Responsibility Matrix for HR Operations. Ensure regular audit of all Pending tickets and ensure right action is taken including follow up to close the pending requests.
Data Protection and Privacy: Ensure all requests are managed with 100% Data Protection and Privacy standards.
Continuous Process Improvement: Flag any issues of the Market you support and take responsibility in continuous process improvement activities within HR Operations team, continuous learning and adaptability.
HR Administration & Data Management: Executing data changes in HRIS systems and maintaining employee records (e-files).
Advisory & Employee Support: Acting as a subject matter expert for employees and managers on company policies, local labor laws, benefits.

Qualifications:

A degree in Human Resource or equivalent. Professional membership e.g IHRM, CIPD

Skills, Competencies & Experience:

Work Experience: 3–5 years in HR Generalist, operations or specialist role. Previous experience in managing HR Contact Centre or any Service Delivery role will be an added advantage.
Systems Proficiency: Previous experience using cloud-based HR, EIC or SAP HR applications and systems.
Planning and Organizing: Excellent planning and organising skills to manage multiple tasks and processes.
Attention to Detail: Ensure that documents prepared with the correct information.
Problem Solving: Ability to trouble shoot and provide solutions to HR queries.
Relationship building: Build relationships with a diverse range of internal and external partners and stakeholders, of different cultural backgrounds.

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Reserve Accounts Manager at Diageo

About the role:

The Diageo sales vision is to become the best performing most trusted and respected consumer products company in the world and in every market we operate. Our goal is to be ‘winning at the moment of choice’, winning big and beating the competition. This along with putting the consumer at the heart of everything we do, will deliver sustained, mutual growth for our brands, categories, customers and partners. The Reserve Accounts Manager role is essential in delivering this vision with specific focus to the Diageo range of Luxury (Reserve) brands in the Kenyan market.

To ensure we win in market, now and in the future, Diageo needs inspired, motivated and equipped commercial managers capable of exceeding the goals asked of them.

Role Responsibilities:

This is a customer facing role first and foremost, interacting, negotiating, selling, and jointly planning with customers in developing successful partnerships and business plans.
Demonstrated monitoring return of investment for the business from all the business plans contracted
Implement executional excellence at outlet level across all regions by driving priority brand activities through developing deep and effective activations within the customer base.
Identify and implement growth drivers for the agreed portfolio under your responsibility (within the assigned distributors and outlets)
Complete and track adherence to optimum execution standards (OPA) by segment, as defined by the market, to drive business growth.
Lead effective sales calls using proven commercial selling skills, identifying customer needs, and matching them to tailored business propositions that provide clear value.
Ensure distributor coverage and call frequency targets are met.
Manage assigned assets and Point Of Sale Material (POSM) to ensure that trade marketing resources are secure and used in the most efficient and effective manner possible.
Shape the future by embedding commercial digital tools (Edge, Trax, the bar) in everyday execution to guarantee advantaged route to consumer.
Ensure flawless execution and tracking of sales (JUCPs) and customer marketing plans at designated outlets, including promotions, staff, pricing, and merchandising.
Develop and maintain strong relationships with key customers, retailers, and distributors to drive engagement and teamwork on sales initiatives.
Work closely with the sales team to hit commercial targets by executing sales strategies, tracking performance, and identifying new growth opportunities.
Gather market insights and competitor analysis, providing feedback to inform strategic decisions and uncover growth opportunities.
Collaborate with the customer marketing team on cycle activities to ensure consistent brand activations across all outlets.

Experience / skills required:

Relevant bachelor’s degree
3 – 5 experience gained across commercial and other functions – cross functional experience an advantage.
Track record of success in highly demanding sales organizations (FMCG)
Strong knowledge & demonstrated delivery in challenging trading environments, understanding of channel, pricing, negotiations, and strategy development.

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Total Rewards Specialist, EABL at Diageo

Job Title: Total Rewards Specialist, EABL

Functions:

Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands. We harness the diverse talents of our people to help them excel. We advocate for an inclusive and collaborative culture, where all voices and perspectives are celebrated and valued.

HR the heart of the business, finding and developing talent that will unearth new ideas and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers, we’ll help you harness your talents. We empower you to reach your full potential, no matter your experience or ideas.

Context/Scope:

EABL has extensive operations across Kenya, Uganda and Tanzania, including breweries, distilleries, support industries and a distribution network throughout the area. It also runs a growing export operations business within and outside of the wider Eastern Africa region. The group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to investors.

EABL operates within a multi-cultural, multinational, multi-currency environment, dealing with various regulatory, tax and compliance requirements. EABL is a Public Listed Company (Plc) listed on the Securities/Stock Exchange across Kenya, Uganda and Tanzania.

About the role:

This role focuses on ensuring the effective application of the Company’s reward & recognition programmes. The reward specialist achieves this by providing expert analysis and advice to key collaborators across the business. These include business unit HR Directors and Business Partners, the Talent Engagement team, and People Managers. They work together to deliver on EABL’s Total Reward agenda.

Market/Function Complexity

EABL operates in the East African context with different employment/labour laws, economic conditions, market practices, retirement and social security regulations and taxation laws.

EABL has 4 distinct leadership teams that drive decisions at group and local business unit level: EABL, Kenya Breweries Ltd, Uganda Breweries Ltd and Serengeti Breweries Ltd Executive Teams.

This role will be expected to maintain regional consistency of our reward frameworks whilst respecting local market realities.

Financial Accountability (Budget/Revenue)

The role is accountable for supporting the effective management of reward costs through data analysis, salary modelling, benchmarking and governance ensuring that reward programmes remain competitive while aligning with organizational budgets and financial objectives.

Leadership Responsibilities

The Reward Specialist provides leadership through technical expertise, analytics, stakeholder influence and project management to ensure fair, competitive and well-governed reward practices across EABL.

Experience / skills required:

Reward Benchmarking Cycle: Accountable for the annual salary benchmarking cycle by guaranteeing the quality, reliability and relevance of the survey data from our survey providers. Provide commercially focused analytical insights critical for compensation management e.g. Identify pay gaps, outliers and risks. This will also extend to Independent Non-Executive Directors (INED) Remuneration Surveys
Annual Reward Cycle: Lead the implementation of the benchmarking outcomes and recommendations in the Annual Reward Cycle (ARC) at the business unit level. Provide reward expertise and guidance to the HR Business Partners and functional leads in the calibrations ensuring adherence to the merit budgets.
Support with the delivery of the Fair Pay including Pay Equity and Living Wage analysis programs to align with our ambition of being a modern and forward-thinking employer.
Reward Communication and Engagement: Develop and lead all aspects of the yearly reward communication and participation plan to improve reward capability that fosters employee engagement and performance.
Participates in shaping and developing new reward programs, policies and principles in line with business priorities.
Partnership with the finance teams for people cost planning and budget modelling in line with the business planning cycle.
Job Evaluation: Participate and support in the job evaluation process, maintaining the job evaluation policy and approval frameworks.
Support with the design and Execution of the short-term incentives ensuring adherence to the set incentive frameworks.
Collective Bargaining Agreements: Partner with the Supply teams to provide Macro-economic insights to support with the union CBA negotiations.
Business As Usual (BAU) Support: To be the first point of contact for HR Business Partners, Talent Engagement, People Managers and employees for business-as-usual queries e.g. advising on affordability of pay decisions and policy interpretation.
To act as the main contact for compensation-related third-party providers. You will ensure services are delivered effectively according to Service Level Agreements and the reward standard.

Qualifications, Skills and Experience:

Qualifications:

A university under-graduate degree in either business or social sciences.
A post graduate HR diploma or relevant HR professional qualification is an added advantage.
A professional accounting or finance qualification is an added advantage.

Skills & Experience:

Excellent analytical skills are essential, along with proficiency in handling complex data, drawing insights and recommendations from it.
Ability to bring these findings and suggestions to life for a broad range of collaborators in an engaging and easy to understand manner.
Strong written and verbal communication skills to deliver impactful communications materials and achieve clarity and understanding of Reward with varied audiences.
Ability to work well under pressure and autonomously.
Inter-personal relationships skills; Ability to build strong and effective relationships with a broad range of stakeholders.
Planning, prioritization & organisation skills.

Experience / skills required:

At least 5 years relevant experience in:

A related field such as Total Rewards, payroll management, benefits management, HR analytics etc.
Core elements of total rewards management such as benchmarking, job analysis & evaluation, variable pay design, special incentives & recognition, reward communication, benefits design, strategy & administration, salary structure development and salary reviews.
Proven commercial experience and business acumen
Project and change management.

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Brand Manager – Spirits at Diageo (Kenya Breweries Ltd. KBL)

About the Business

Kenya Breweries Ltd. (KBL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs).

With breweries, distilleries, support industries and a distribution network across the region, the group’s diversity is an important factor in delivering the highest quality brands to Kenyan consumers and long-term value to investors.

As a customer-focused business, we take time to study the market and understand consumer needs and wants and how best to satisfy them or anticipate them. That is why we constantly invest in innovating and renovating our brands to stay on par with multifaceted consumer trends.

Purpose of the role

Leverage consumer insights to ensure effective development and implementation of strategy to shape, grow and build brands.

This role has the responsibility of the driving the delivery on the NSV target for the brand(s) they are accountable for & full oversight on their brands A&P to deliver on the brand GM.

Role Responsibilities

Develop, implement & monitor annual strategic brand plan including efficient oversight of the allocated budget.
Analyze market research data including secondary research and taking corrective action for improvement of brand strategies.
Inspire and motivate agencies to execute brilliantly – working pre-dominantly with promotions and media agencies.
Work with the commercial teams to ensure their commitment and engagement in the plans, in order to deliver flawless execution.
Effective management of brand advertising and sales promotion to generate brand growth.
Plan and implement brand media strategy.
Recommending, planning & co-coordinating brand PR activities likely to improve product sales and brand image in the short or long term.
Monitoring brand availability and sales and being proactive on factors influencing the brand sales and market share performance.
Monitor competitor activities affecting the brand and take appropriate corrective action.
Monitor, evaluate and recommend brand-packaging update including pack and range extensions and follow through to implementation in liaison with Marketing Manager.
Regular and continuous monitoring of brand costs and profitability and recommend areas for improvement.
Prepare monthly brand expenditure and variance report to control budgeted expenditure.
Market intelligence through regular trade visits and using this to enhance brand activities.
Interaction with Regional Brand liaisons to give updates on implementation of Brand strategic plans.

Qualifications and Experience Required

Qualifications

A Bachelor of Commerce Marketing or business degree or equivalent

Experience

3-5 years marketing experience preferably in a FMCG environment.
Experienced in the development and execution of advertising strategies.

Skills

Strong leadership and clear planning skills
Excellent campaign management, analytical and decision-making capability

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Customs & Excise Manager – East Africa at Diageo

Job Title: Customs & Excise Manager – East Africa

About the team:

Our Finance team deliver sustainable growth for our business, customers, and much-loved brands. We’re part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth.

Whether we’re utilizing our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future — no two days are the same in our Finance team. Wherever your skills lie, we’ll help you to learn and develop, supporting you along the way in our inclusive culture

Purpose

Manage the Customs and Excise activities in Diageo’s footprint in East Africa, covering Uganda, Tanzania and Kenya.
Execute Customs and Excise strategies and policies in East Africa.

Accountabilities

Provide specialist support with customs issues in East Africa – for example, product classification disputes (both customs and excise), Customs Valuation and Inter-Company Selling Price (ICSP) reviews.
Manage Customs and Excise related queries from the customs and excise authorities relating to imported products and raw materials used by East Africa.
Manage Customs and Excise aspects of international trade projects to deliver shareholder value and manage potentials exposure to the business in East Africa.
Provide technical support with respect to addressing inefficiencies and driving process improvement within the Customs and Excise arena.
Recommend and implement changes to optimize processes, systems, policies, and procedures.
Keep up to date with customs and excise regulatory changes and best practice; identify risks and opportunities and recommend actions.
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Key interactions – Internal

Global Tax partners and business unit leaders – develop and maintain a strong working relationship and stay informed about business priorities and developments
Global functions –Supply, Legal and Corporate Relations. Collaborating with these functions to deliver end to end Supply chain efficiency

Key interactions – External

Customs & Excise authorities – proactive management of the relationship with customs and excise.
Regulatory authorities overseeing licenses and permits.

Providing specialist input to local site excise audits and resultant enquiries
Providing documentation as requested

International and Regional Trade bodies

Critical Capabilities

Advanced customs & excise knowledge
International trade experience
Project management and stakeholder communications
Compliance and ethics mindset

Experience / skills required:

Experience within a Global Trade or Tax advisory function in a consulting firm or multinational beverage/tobacco manufacturer.
Data analytics skills (Power Query/BI etc.), ideally with systems experience in SAP or equivalent
Effective project management and implementation skills
Team player with experience working across diverse cultures
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No of Years’ Experience

At least 5 years of customs & excise experience

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Field Sales Representative at Diageo (EABL)

Job Description

Job Title: Field Sales Representative

Reports To: Area Business Development Manager

About Company:

East African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs), reaffirming our standing as a total adult beverage (TAB) company. With breweries, distilleries, support industries and a distribution network across the region, the group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to East African investors. As a consumer-driven business, EABL takes time to study the market and understand consumer needs and wants and how best to satisfy them. That is why we constantly invest in innovating and renovating our brands to stay on par with dynamic consumer trends. This goes hand in hand with our Vision to be the most celebrated business in Eastern Africa.

Purpose of Role:

The Field Sales Representative is expected to drive the highest standards of executional excellence through the implementation of business plans, cycle activity, building customised plans for priority accounts against nominated growth drivers and ensuring that these plans are executed brilliantly at the point of sale while maintaining controls & compliance.

Role Responsibilities:

Execution Excellence

Identify the everyday minimum execution standards for the customers we work with and understand the 365 Essentials principles and how they translate into these execution standards.
Navigate a sales call/ appointment using the clearly defined and proven commercial selling skills to understand customers’ needs and match them to the business propositions.
Selling and listing new and existing products and brands.
Use proven selling techniques to deliver propositions that exceed customer expectations, satisfy needs and create ‘win, win, win’ opportunities to ensure distributor coverage and call frequency targets are achieved.
Persuasive selling to deliver a customer proposition.
Commercial Acumen – have a good understanding of the commercials (spend, volume, margin, etc) to make good business decisions that drive profitable growth for Diageo and its customers.
Use the processes tools and plans provided to ensure brilliant execution by building customised plans for priority accounts against nominated growth drivers and ensure that the plans are executed brilliantly at the point of sale.
Ability to execute, track and improve adherence to the minimum execution standards by segment as defined by the market to drive growth.

Controls and Compliance

Adhering to the compliance measures put in place, as articulated in the various global and local standards, policies and all applicable manuals including the Code of Business Conduct.
Adherence to Internal process controls, GAR and External Audit reviews.
Partnership with the Commercial Operations team, to ensure awareness and adherence to all applicable compliance matters, including changes to existing policies/guidelines as well as newly introduced policies/guidelines.

Qualifications and Experience:

Qualifications

A business-related degree or equivalent.

Experience and Skill

2 years’ experience in analytics and at least 2 years in a field sales role
Strong attention to detail.

Functional Competencies

Planning and Developing Executional standards

Core Selling Skills
Customer Proposition
Brilliant Execution
Negotiation Skills
Commercial Acumen

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Manager- Global Audit at Diageo

About the Role

We are seeking a highly skilled and motivated Internal Audit Data Analyst to join our team. This role combines strong data analytics capabilities with internal audit methodology to enhance the effectiveness and efficiency of our audit processes. You will be responsible for leveraging advanced data analytics tools, including Alteryx, Databricks and Power BI, to analyse large datasets, identify trends and anomalies, and provide data-driven insights to inform and improve our internal controls and risk management.

Areas of responsibility: Key accountabilities:

Execute complex internal audit assurance reviews and ensure End to end project management (including timely delivery) in line with CARE’s ways of working (WoW) to provide assurance on the effectiveness of risk management and control procedures.
Provide insights and solutions that promote effective and efficient business operations and IT governance, enhanced controls, and better risk management. Synthesise, analyse, and translate internal and relevant external data into meaningful insights and risk identification.
Collaborate with internal audit teams and business partners to understand audit objectives and identify opportunities where data analytics can be applied to enhance audit effectiveness.
Design, develop, and execute data analytics routines and repeatable workflows using Alteryx or Databricks to extract, transform, and load (ETL) data from various source systems, such as ERPs and databases.
Create and maintain interactive dashboards, reports, and data visualizations using Power BI to communicate audit findings, risks, and trends to audit teams and senior management.
Provide training and guidance to less experienced team members on data analytics tools and techniques.
Support with relationship management for key elements of the business including CARE function. This includes engaging with stakeholders at all levels as a trusted business partner and supporting the embedding of governance, risk and compliance.

Leadership Attributes Required:

Win Through Execution

Quickly Build strong relationships ‘on the ground’ with business partners.
Deliver a strong performance as a team leader on key assignments. Demonstrate an understanding of business and process risks across multiple business areas.
Empowered to articulate effective and efficient risk mitigation strategies. Demonstrate thorough and consistent knowledge and application of our WoW.
Stay focused with a positive outlook, demonstrate rigour and brilliant execution.

Shape the Future

Stay focused with a positive outlook, demonstrate rigour and brilliant execution.

Inspire Through Purpose

Role model the Diageo values and culture (especially in relation to standards of controls and compliance) and demonstrate high standards of personal integrity to inspire others.
Build and sustain trust with key business partners.

Qualifications and Experience:

Minimum of 6 – 8 years’ experience. Experience as an internal/ process/SOX auditor, risk management consulting, and business process improvement is preferred.
A master’s degree in a relevant field such as Data Analytics, Accounting, Finance (CA will be added advantage), Information Systems, or Computer Science.
Proven hands-on experience with Alteryx/Databricks for data extraction, transformation, & workflow automation and creating interactive reports and dashboards using Power BI. (Certification will be added advantage)
Excellent analytical, problem-solving, and critical-thinking skills to find out deeper insights, including root cause analysis, and ability to communicate findings in a structured way.
Strong understanding of internal audit methodologies, risk assessment, and internal controls.
Relationship management and business partnering skills – proven experience of building, developing, and sustaining relationships with operating management.
Strong social skills and the ability to communicate optimally at all levels both internally and externally (written and verbal).

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Head of Alcohol in Society & Sustainability at Diageo

Job Description

Job Title: Head of Sustainability

Level: Senior Management

Reports To: EABL Corporate Relations Director

About the Function:

Our Corporate Relations (CR) team are reputation experts, shaping and protecting the future of our business and much-loved brands. With the ambition to become one of the most trusted and respected consumer goods companies in the world, our CR team act as the link to our external stakeholders, managing critical relationships with the outside world including the press and media, investors and government organisations, as well as NGOs and our many partners.

Operating across different markets, brands, and business areas including Corporate Communications, Policy and ESG, we collaborate with people all around the world. Join our team of experts, and you’ll play a crucial role in protecting and promoting who we are and what we do, and ultimately our licence to operate.

About the role:

East Africa Breweries Ltd is East Africa’s leading beverage business. We thrive on the development of great people and great brands. We have created a talented, diverse and passionate team of professionals running a superb and robust business with associate companies across the region, delivering the highest quality brands to consumers and long term value to its investors.

The role is based in Nairobi, and is a core member of the Corporate Relations team. The role holder reports to the EABL Corporate Relations Director and partners closely with the EABL/ KBL Leadership Teams. The role has no direct reports but works closely with agencies and external partners.

Market Complexity

EABL has a deep and fundamental strategic commitment to making a sustainable and meaningful contribution to the socio-economic development of the societies in which it operates.

Our sustainability and responsibility targets on the areas that are most critical to our business and that will contribute to long-term impact and success, delivering value for EABL, our stakeholders and communities. The strategic pillars are:

(1) Leadership in alcohol in society

(2) Building Thriving Communities

(3) Environment Impact

Purpose of Role

This role leads the development and delivery of EABL’s Sustainability agenda, policies, programmes, and reporting, ensuring both reputational and commercial impact.

As a member of the KBL Extended Leadership Team and the CR Leadership Team, the role contributes to strategic direction and enables effective cross-functional collaboration. It supports the resolution of complex issues and drives the creation and execution of clear, actionable plans.

The role also builds strong internal and external relationships to advance organizational goals and represents the company professionally to protect and enhance its reputation. In addition, it strengthens ESG governance and manages related reporting to the EABK/KBL Board and Leadership in line with organizational standards and regulatory requirements.

Role Responsibilities

The focus of this role is to:

Sustainable Development

Develop, refine and execute Multi-year corporate sustainability/ESG strategies and roadmap.
Create and implement communication strategies to publicize the company’s sustainability effort and promote broad awareness of sustainability initiatives, both internally and externally
Support EABL environment, water and agriculture strategy, policies and programmes at market level, taking a holistic SD approach, in order to gain the trust and respect of the business’ principal stakeholders and maximize value to the business
Serve as the internal leader and “go to” expert for sustainability, monitoring emerging trends, programs and issues, and communicating and educating others on sustainability topics
Support the creation and rollout of specific high profile SD projects which demonstrate company leadership
Support global and market compliance with global environmental and water/agriculture policies and standards.
Manage the preparation of high quality public disclosures on sustainable reporting and governance in line with global, regional and internal reporting standards.

Communications & Advocacy

Development and implementation of advocacy campaigns to support the business’ sustainability policy positions.
Develop and maintain relationships with external stakeholders to represent the company position on sustainability.
Represent EABL on Sustainable Development and NGO Forums focusing on environment, water, agriculture and ensure proper communication of our progress in reporting and via speaker opportunities.
Highlight and build awareness around the milestones being achieved in the value chain.

Stakeholder engagement

Help to develop and manage relationships with complimentary key external stakeholders including Inter-Government Organizations, NGOs, Governments, financial institutions and social entrepreneurs to help extend the remit and positive impact of our partnerships.
Provide key role in connecting functions and Business Units to an integrated Sustainable Development strategy.
Increase external and internal awareness and engagement around EABL’s sustainable development strategy.
Work with Supply Chain Director & Corporate Relations Directors to provide senior expertise and counsel on Sustainable Development strategy, and policy to our business leaders.
Works closely with EABL Foundation to implement social investment programs.
Collaborates with community stakeholders to increase and maintain the foundation’s visibility.

Experience / skills required:

Qualifications

Business Degree and a post graduate qualification or equivalent experience in one or more than the following: Sustainability, Consulting, Communication, Public Affairs in a multinational, large organization or agency.
MBA degree an added advantage
Demonstrated leadership ability and strength in building relationships and managing programmes.
Strong understanding of sustainable development issues (especially water, agriculture and environment).
Good understanding of major reporting frameworks ( GRI, TSFD, IFRS1 and IFRS2)

Experience

FMCG industry experience and sustainability related management.
10 years’ experience in leading & managing sustainability and communication agendas
Experience in managing the multi-stakeholder environment working with both internal and external stakeholders at different levels on the regional stage.
3 – 5 years’ experience in working on sensitive and complex policy agendas
3 – 5 years’ experience of working as part of a senior business leadership team would be an advantage

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Innovations Commercialization Manager at Diageo

About the Function:

Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.

We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.

Role Responsibilities:

Lead commercial partnership for the innovation pipeline, aligning with Sales, RTC, and business priorities
Mobilize senior sales and cross-functional leaders to secure focus, investment, and resources for high-impact innovation delivery.
Oversee end-to-end execution, integrating launches into the commercial calendar and strategic plan.
Partner with senior leadership to evolve the Sales function for innovation-led growth
Shape and champion RTC models that unlock innovation scale and market reach
Define enterprise-wide innovation KPIs and embed rigorous execution standards into sales performance
Redesign sales incentives to reward innovation delivery and drive accountability
Act as the key commercial bridge across innovation, marketing, and sales for strategic alignment
Embed commercial insights into launch planning to ensure relevance, differentiation, and performance
Set and track critical launch KPIs, ensuring robust customer propositions and sell-in tools
Own the innovation performance management framework coordinated within global reporting
Lead executive-level performance reviews and drive data-driven interventions
Influence senior sales leadership to prioritize corrective actions for consistent delivery
Champion continuous commercial monitoring, evaluation, and cross-market learning
Provide strategic oversight at governance milestones to ensure go-to-market readiness and commercial viability

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement:

We offer a highly competitive rewards and benefits package

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2026 Internship Programme (Multiple Posts) at Diageo (EABL)

Job Description

At EABL, we take pride in continuously investing in Talent to ensure that we have the best pool of resources across our Markets. This goes hand in hand with our ambition to create the best performing, most trusted and respected consumer products company in Africa.

Our undergraduate internship program runs quarterly, with new intakes every three months. The application process open once a year only.

If you plan to undertake an internship between January 2026 to December 2026 apply now. Be sure to indicate your preferred internship period when submitting your application.

To apply for the internship program:

Only students in their 3rd or final year can apply for these opportunities. They should plan to continue their education once the internship concludes or be awaiting graduation. Sadly, candidates who finished their education and have spent over a year (12 months) since leaving school will not qualify for consideration. If you apply your application will automatically be declined.
You in a public or accredited private academic institution undertaking a bachelor’s degree or equivalent.
You must be on break/ holiday from school during the internship period.

Areas of Opportunity:

We offer internship opportunities to students pursuing studies in a wide range of subject areas, including but not limited to:

Business-related fields: Accounting, Finance, Economics, Actuarial Science, Business Administration, Marketing, Human Resources, Communication, Public Policy or Public Relations, Information Technology, Computer Science, Data Science and Analytics, Statistics, Project Management, and Supply Chain/Operations Management.
Manufacturing-related fields: Engineering (Chemical, Biochemical, Microbiology, Electrical, Industrial, Mechanical, Civil, or Packaging), Food Science and Technology, Environmental Science, Agriculture, Supply Chain Management, Procurement and Logistics, Quality Assurance, and Health, Safety & Environment.

Internship Positions Available Outside Nairobi

Due to limited placement opportunities in Nairobi, we also offer internships within our subsidiaries and field-based teams across the country. Applicants who are open to undertaking their attachment outside Nairobi are encouraged to indicate this in their application, as it will help us in matching them to available roles.

Current opportunities outside Nairobi include:

Sales (Data Analysis and Insights) – Coast, Nyeri, Kisumu, and Nakuru
Agriculture – Molo
Food Science and Engineering (Chemical, Mechanical, or Electrical) – Kisumu
Information Technology / Computer Science – Kisumu

Indicating your flexibility to work in any of the above locations will improve the likelihood of being matched to an available opportunity.

What you will need:

A successful intern has a desire to gain professional experience and is exceptionally eager to learn and explore possibilities.
Strong listening skills are also required to perform this role.
Oral and written communication skills, the ability to understand instructions, as well as not being afraid to ask questions will ensure a productive internship.
Excellent knowledge in use of Microsoft applications is needed.
Very articulate with fluent English.
Patient, attention to detail, fast learner, committed, able to understand directions, can work quickly and accurately under pressure.
Keen to learn about the markets and also with a high attention to detail and pride in their work at this initial stage of their career development.
A dedication to completing the 3 months internship program.

Mandatory Requirements:

Letter from your institution indicating you are a student there and/or require internship as part of requirement for course completion.
Personal Accident insurance cover for the duration of the internship.
Bank account details.
Copy of National Identity Card.
Copy of KRA Pin Certificate
NSSF and SHA numbers.

Critical Application Details:

When completing your application, please specify your current area of study or degree title under the education or current job experience sections. This information is needed for us to allocate you to the appropriate department. Failure to provide these details may affect your chances of being selected.
The internship is for a fixed period of three months without extension.
You will be required to complete an online test as soon as application process is closed to progress through the recruitment process.
We cannot accept offline applications (Please refrain from dropping off any documentations at our offices). All applications must be made online via the application link.
Please note that we do not charge any fees or request any form of payment from applicants at any stage of the internship application or placement process. Beware of fraudsters posing as representatives of the company.
Applications close on 31st December 2025

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Innovation Commercialisation Manager – IPS Reserve at Diageo

About the Function:

Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can prosper. They help sell our iconic brands across 180 countries every year.

Role Responsibilities

Key Deliverables:

Develop and own the comprehensive innovation strategy for the innovation portfolio, ensuring alignment with the overall business objectives and consumer trends.
Lead the end-to-end commercialization and delivery of the innovation pipeline, using deep consumer, customer and market insights to drive value creation.
Achieve excellence in new product launches, partnering cross-functionally to implement best-in-class plans that deliver superior brand performance and customer/consumer impact.
Commercial performance management for innovation brands to achieve great performance and M&E against commercialization execution Key Performance Indicators.
Deliver Efficiency in resource management with the right Business governance and controls adherence.

Functional Capabilities

Develop winning commercial and marketing strategies that outpace the competition and drive category growth.
Manage the performance of the innovation portfolio post-launch, making timely interventions to maximize business impact and deliver against Annual Operating Plans.
Expertly navigate the P&L to optimize value creation for the business, customers and consumers at the right price points.

Organizational Leadership

Inspire and engage cross-functional teams to deliver breakthrough innovation and category expansion.
Demonstrate creative problem-solving skills to navigate ambiguity and ensure goals are achieved.
Build strong influencing capabilities to align and mobilize stakeholders at all levels

Experience / skills required

Proven track record in successful innovation or sales project management and commercialization.
Exceptional influencing and stakeholder management skills across diverse internal and external partners.
Commercially astute with experience in P&L management and value chain dynamics.
Thrives in fast-paced, ambiguous environments, adeptly juggling multiple priorities.
Demonstrated ability to foster effective relationships and collaborate.
Growth mindset – eager to truly shape the future of the business through the innovation pipeline.

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Head of Corporate Real Estate Services, Africa at Diageo

Purpose of the Role:

Context – The Global CRES portfolio is significant in size, and consists of a mixture of office locations, supply/manufacturing sites and land/other. The Africa region covers 9 countries, with offices and manufacturing sites, plus some land/other sites. The Head of CRES is responsible for the following in region:

Delivering the Global CRES Strategy; to build inclusive and balanced workplaces that drive connections and inspire our employees to do their best work.
Determining and executing the regional aspects of this strategy wrt our 5 pillars: Workplace Experience, Portfolio and Supply Partner Optimisation, Sustainability, Culture and Capability, and Risk Management and Performance Metrics
Financial performance of the CRES function for all real estate assets in the regional portfolio
Senior stakeholder engagement & business partnering across the region – displaying SME leadership and strong relationship building.
Ownership of the Regional / Sub-regional Exec relationships
Providing oversight and leadership of CRES function – inhouse and outsourced teams
Ensuring proper governance for CRES related activities and managing related risk
Leading the business, suppliers and internal partners to ensure Diageo workspaces are motivational places to be and work, are set up to attract the right talent, foster a culture of creativity and innovation, protect the wellbeing of Diageo employees, and promote environmental sustainability

Key Accountabilities

Building Outstanding Relationships

Develop and maintain trusted positive relationships with business/market stakeholders, Global/Regional CRES Teams and with key personnel at our key supply partners.
Build and maintain positive relationships with peers and broader industry networks.
Be the ambassador for Global CRES in the region, showcasing our successes and innovation.

Manage CRES Performance & Outcomes for a geography.

Ensuring the real estate portfolio optimises cost, carbon and Workplace Experience, developing and delivering programmes for consolidation, change or growth where needed.
Owning and ensuring the capital and revenue budget is owned and tracked.
Deliver our 2030 targets wrt Sustainability – waste, water, carbon, aligning CRES with Diageo’s Society 2030 ambition – for Offices and Fleet

Manage Team and 3rd Parties.

Ensuring efficient delivery of key supplier IFM contracts and capital projects to address business needs and release value.
Oversee delivery of CRES services/projects to deliver experiential and safe workspaces, Sustainability targets and our D&I agenda.

Governance, Risk, Performance Measurement & Reporting

Share, roll out and embed best practice in CRES activities i.e., codification across countries.
Ensure compliance with standards and policies within CRES, own all CRES related risks in region.
Measuring and reporting to the Global Head of CRES on CRES and portfolio performance, plus key regional stakeholders
Establishing appropriate steering groups for markets within the geography and holding them to account for the governance of decisions and change projects for their market.

CRES Excellence:

Our purpose at Diageo is to Celebrate Life, Everyday, Everywhere.
Our Diageo ambition is to create the best performing, most trusted and respected consumer products company in the world.
Our Diageo CRES mission to help enable our ambition by creating inclusive and balanced workplaces that enhance connections and inspire our colleagues to do their best work. We do this by Living Our Values and Dial Up Behaviours.

Be Externally Curious
Collaborate Efficiently
Experiment and Learn
Act Decisively

Entry Level Requirements – Capabilities, Skills & Experience:

Ability to align with and influence key stakeholders with potentially conflicting priorities and to effectively connect with/challenge senior stakeholders.
Strong experience of managing IFM services across a range of buildings – offices and supply.
At least 10 years leadership / management experience in CRES related function.
Experience in and / or a good understanding of Diageo or equivalent organisation
Highly self-motivated and pro-active with great communication skills
Proven track record in an ability to work with others, both within CRES and across an organisation
Proven track record in change and programme management
Experience in the strategic management of IFM services and suppliers across markets
Understanding of Supplier and CRES IFM performance metrics and communication thereof
Experience of managing regional Sustainability programmes/targets across the CRES lifecycle
Awareness and management of CRES Risk and governance

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Channel Manager – Off Trade at Diageo

Job Description:

Job Title: Channel Manager – Off Trade

Reports to: Head of Customer Marketing

About us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function:

About the Role:

KBL strives to be recognized by its customers as the #1 Consumer Goods Company in Kenya. Achieving this ambition requires aligning all our efforts with customer needs, continuously excelling in delivering compelling shopper and customer propositions that resonate with consumer demands.

Adapt brand strategies and SUP plans into channel programs that increase profitability and drive positive ROI.
Develop programs contributing to category/brand P&Ls, crucial for KBL’s performance as well as that of categories and customers.
Manage budget for in-outlet program creation, measured against growth targets for off-trade channels.
Seek a highly organized, dependable, self-motivated individual who thrives in a hands-on, fast-paced environment.
Exhibit disciplined creativity to bring Diageo’s world-class brands to life.
Build strong relationships to expand influence and achieve results swiftly while managing multiple projects simultaneously.
Navigate complex matrix organizations effectively, handling ambiguity well.
Although this role has no direct reports, leading and influencing decisions is vital.

Role Responsibilities:

Execute commercial off-trade calendar management.
Tailor brand & portfolio activities into channel & customer programs aligned with commercial plans.
Contribute to trade strategy development focusing on Off-trade and wholesale segments while identifying opportunities and risks for business value delivery.
Develop scalable insight-driven programs for modern trade segments across customers.
Design customer-specific retail/segment programs aimed at boosting traffic, basket size, or conversion rates.
Collaborate closely with agency resources, finance, legal teams, and distributor partners.
Utilize data insights and possess knowledge of modern trade customers/shoppers/key segments.
Oversee in-store/bar programs from initial brief through toolkit development to execution support and M&E (Measurement & Evaluation).
Ensure commercially viable programs driving category growth beyond brand expectations are implemented effectively.

Experience / Skills Required:

+5 years proven track record in Marketing or Sales (Customer Marketing).
Strong creative judgment paired with solid commercial understanding of customer/shopper dynamics.
Deep familiarity with off-trade channels enabling brilliant shopper program development.
Ability to navigate Diageo’s network efficiently using influence across various organizational levels—decisive action is key here!
Inspire agencies towards delivering exceptional work; experience working alongside key customers is advantageous.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

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Shopper Manager – Ciders at Diageo

Job Description :

Job Title: Shopper Manager – Ciders

Reports to: Shopper Marketing Manager – Beer

About the Function:

About the Role

Join KBL in its mission to become Kenya’s leading Consumer Goods Company. At the heart of our strategy is a commitment to understanding and meeting customer needs. Your role will be pivotal in designing and implementing innovative shopper programs that drive growth for our cider category.

Customer-Centric Focus: Develop compelling propositions aligned with consumer needs.
Commercial Impact: Design and implement profitable shopper programs that enhance brand value.
Financial Stewardship: Manage program budgets effectively to increase return on investment.
Growth Opportunities: Identify initiatives that unlock new demand and financial returns.
Performance Monitoring: Analyze cider category performance to identify growth opportunities.

Key Attributes

Organized & Motivated: Thrive in a dynamic environment, managing multiple priorities efficiently.
Creative Leadership: Bring Diageo’s brands to life with impactful, commercially sound programs.
Influential Presence: Lead cross-functional teams without direct authority by shaping decisions and aligning stakeholders.
Increase Adaptability & Decision-Making: Navigate multifaceted organizational structures with confidence.

Role Responsibilities

Contribute to strategic initiatives that drive KBL growth metrics through high-potential consumption occasions.
Serve as a commercial lead within cross-functional teams for seamless alignment between brand ambitions and execution strategies.
Use data-driven insights for program effectiveness, supporting decision-making processes.
Take ownership of end-to-end development of shopper programs from concept creation to post-campaign evaluation (M&E).
Design financially viable marketing strategies that support brand growth ahead of category trends.

Top Accountabilities

Drive Commercial Growth: Deliver insight-led programs contributing directly to KBL’s P&L.
Lead Program Delivery: Ensure impactful execution across key channels from brief to evaluation.
Increase return on investment: Prioritize budget spends for optimal commercial return and efficiency.
Influence Without Authority: Align stakeholders across functions in a sophisticated matrix organization.
Deliver Scalable Solutions: Create adaptable marketing toolkits for retail success.

Experience / Skills Required

Bachelor’s degree in commerce, marketing, business administration, or related field (or equivalent experience).
Minimum 4 years of commercial experience with proven business results delivery capability.
Demonstrated leadership skills in team management or cross-functional collaboration without direct authority.
Strong sales/marketing expertise with an understanding of brand dynamics and customer priorities.

Desirable:

Postgraduate qualification (e.g., MBA) preferred but not required.
Experience in commercial management or P&L ownership is advantageous.

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Reward Specialist at Diageo

Job Description

Job Title: Reward Specialist, EABL
Reports To: Head of Reward, EABL
Location: Nairobi, Kenya

About us

Join us to create a career worth celebrating.

About the Function:

HR is at the heart of markets around the world, finding and developing talent that will unearth new insights and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers — whatever your experience and ideas, we’ll help you to harness your talents, empowering you to be the best you can be.

About the team:

As part of the Africa team, and with business partnering accountability for supported markets, this role will work on reward programs and projects that cut across multiple business units and countries. This complexity, combined with a large group of stakeholders at all levels of seniority, means the ability to build great relationships, manage competing priorities, and to understand how to get things done in a matrix organization.

The role takes a lead in building an appreciation and understanding of the Diageo Reward proposition for HR, People Manager and employees. With unionized populations in the organization, the role holder will lead on both the reward strategy and priorities for this group, alongside the strategy for the non-unionized population.

About the role:

The purpose of the role is to ensure the effective implementation of the Company’s reward & recognition programs. The role does this by partnering with stakeholders across the business, key amongst them being HR Directors, HR Business Partners, Talent Engagement and People Managers to deliver elements of our Total Reward agenda. Alongside leading on priorities for Diageo in supported markets, the role holder will also be involved in broader Africa and Global reward projects and activities with focus on East Africa.

Dimensions:

Financial

No financial accountability. However, the role tracks the local EABL reward set aside for any financial year.

Market Complexity

EABL operates in the East African context with different employment, taxation and retirement laws and regulations in each of the countries.

EABL has 4 distinct leadership teams that drive decisions at group and local business unit level: EABL, Kenya Breweries Ltd, Uganda Breweries Ltd and Serengeti Breweries Ltd Executive Teams.

In addition, Kenya is a hub for several Regions (Africa) and Global functions such as supply and procurement, with distinct leadership teams.

This role reports into and is part of the Global Market Rewards team and will work with other teams within the Global Reward function such as Executive Reward, Global Mobility, Global Shares and Global Pensions.

Role Responsibilities:

To develop an annual reward communication and engagement plan in order to build reward capability that drives employee engagement and performance.
Deliver expert support, guidance and recommendations across Total Reward areas-Including but not limited to benchmarking, salary management, job evaluation, merit budget planning, sales compensation, total reward communication, employee benefit management and annual reward cycle.
Provide analytical insight with commercial focus to drive ongoing and new compensation and benefits programs. Participates in the design and development of new programs, policies, and principles in line with the global reward priorities.
Provide benchmarking and analytical insights critical to support the markets with the Union CBA Negotiations.
To act as the key point of contact of our insured benefits 3rd party providers, ensuring effective delivery of services as per Service Level Agreements and in line with the global reward standards.
Provide support on the company Employee Share Ownership schemes and Retirement Benefit Schemes.
To be the custodian for all local reward policies, contracts & documentation.
To be the first point of contact for HR Business Partners, Talent Engagement and employees for business-as-usual queries, including policy interpretation.
To provide inputs to the finance teams for people cost planning in line with the business planning cycle. In addition to this is to develop and implement the annual EABL local reward budget.

Qualifications required:

A university under-graduate degree in business or social sciences.
A post graduate HR diploma or relevant HR professional qualification is an added advantage.
A professional accounting or finance qualification is an added advantage.

Skills required:

Excellent analytical skills are essential, along with the ability to work with complex data, draw insights and recommendations from it.
Ability to bring these insights and recommendations to life for a broad range of stakeholders in an engaging and easy to understand manner.
Strong written and verbal communication skills to deliver impactful communications materials and achieve clarity and understanding of Reward with varied audiences.
Can work well under pressure and autonomously.
Inter-personal relationships skills; Ability to build strong and effective relationships with a broad range of stakeholders.
Planning, prioritization & organisation skills.

Experience required:

At least 5 years proven experience in:

A related field such as payroll management, benefits management or HR shared service operations and management.
Aspects of total rewards management such as benchmarking, job analysis & evaluation, variable pay design, special incentives & recognition, reward communication, benefits design, strategy & administration, salary structure development and salary reviews.
Proven commercial experience and Business Acumen
Project and Change management.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

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Business Development Manager, Reserve Outlets at Diageo

Job Description :

Job Title: Business Development Manager, Reserve Outlets

Level: Mid-Level Management

Reports To: Head of Premium Spirits Kenya

About us

East African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits, and adult non-alcoholic drinks (ANADs) reaffirming our standing as a total adult beverage (TAB) company. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.

Sales

Our Sales team love establishing relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell 6.5 billion litres of our iconic brands across 180 countries every year.

We’re operating across different markets, channels, and areas of expertise. Using consumer insight and digital platforms, we reach new customers, markets, and celebrations to help us achieve our growth potential. We’ll support you every step of your Sales career, as you work with people with diverse talents, backgrounds, and perspectives to realize your fullest potential.

Context/Scope

EABL operates within a multi-cultural, multinational, multi-currency environment. EABL comprises four business units: KBL, EAML and UBL. KBL is further categorized into Demand and Supply. The Supply business is involved in production of beer and spirits. The Demand business is involved in marketing and selling the product to consumers.

This role is located within the Demand Sales business. The Business Development Manager role will be critical to the overall KBL short, medium- & long-term strategy in developing and driving our Premiumization agenda and operational excellence within strategic retail outlets and distributors.

The job holder works closely with the Area Business Development Managers, Reserve Account Managers (RAM), Business Development Managers (Key Strategic Outlets) BDM (KSOs), Head of Premium Spirits, Commercial Performance Manager (Nairobi), Divisional Sales Managers, Shopper Managers

Dimensions

Financial:

Management of the Sales teams and sales tools to assure return on EABL’s investment through volume and NSV growth.

Market Complexity:

KBL demand has 96% volume share of beer market and 69% volume share for Spirits. KBL demand is the No.1 FMCG Company in Kenya and also markets UDV brands. KBL operates in a very competitive environment that has seen the entrant of new players in the total alcohol category. This necessitates the need for pro-active business approach. The national distribution structure within the Kenyan alcohol market is key to KBL delivery of both volume growth and market share.

Market situation is changing rapidly due to the economic situation, declining disposable incomes, County Government legislation on Alcohol and opening up of the economic trading blocs allowing in flow of products from other markets. Consumers are becoming more sophisticated in the choice of drinks offered in the market. This requires proactive selling to increase company market share and value share. Trade is evolving and being more sophisticated especially at retail level.

Purpose of Role

To ensure that the Divisional Strategic accounts are supported with Robust partnerships, Routines and processes are understood, that outlets and teams are trained to use the systems and that business processes and working practices across the division and distributorships are in line with Diageo Way of World-Class Selling and Code of Business Conduct.

Role Responsibilities

Identifying prospective opportunities at omni channel (On-trade, Off-trade and E-commerce) for customers and consumers.
Develop and implement Strategic and innovative Ideas to help Outsmart and Outperform competition in the segment.
Lead implementation and brilliant execution of all cycle plans activation Plans by guiding the Premium Trade Executives
Trade development: Develop all accounts within scope.
Develop and maintain an in depth understanding of the Channel and ensure all plans are aligned to the current trends to help meet the diverse and changing consumer/shopper needs.
Ensure all Plans and new opportunities meet the financial requirements and healthy ROI
Cross Functional Engagement with various stakeholders (Brand Marketing, Customer marketing, Reserve team, Finance team, Area Business Development managers and Brand Protection teams) to help foster growth of Diageo brands.
Project Management: Develop and handle all Joined up Customer Plans (JUCPs) between Diageo and Customers to ensure they deliver a win-win-win for Diageo, Customer and Consumers. Ensure Alignment with various stakeholders.
People Management: To coach, guide and manage a team Reserve Account Managers and Premium Trade Executives to deliver business ambition
Champion the Premium and luxury agenda across key Cross functional teams to help deliver value and growth for Diageo.
Supervising consumer trends and competitor activities in the Channel to ensure Diageo always wins.

Qualifications and Experience Required

A business-related degree or equivalent.
2 years’ experience in analytics or sales role
Strong attention to detail.
Ability to follow defined business processes.
Ability to manage and monitor data quality.
Excellent interpersonal skills including the ability to influence.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type :Regular

Primary Location:KBL

Additional Locations :

Job Posting Start Date : 2025-08-15

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Tax Manager at Diageo

Role Responsibilities:

Managing Risks and local Authorities

Core understanding of tax authority systems and processes, wide experience and expertise in tax audit management.
Builds close and strong relationships with local tax authorities ensuring relevant information is provided as required and that Diageo reaches successful outcome on any audit settlements.
Solid work experience in industry and has strong capability to engage business stakeholders, leadership in tax matters and can influence them for proper tax outcomes
Involved in making accurate filings and cash payments through reviewing tax calculations and is confident in signing off local tax returns to minimise the risk of tax audits.
Actively searches for risks using internal and external data sources, monitors predictive indicators within and outside own function. Monitors and ensure mitigation plans are in place and uses judgement to intervene to ensure course correction.
Clear strategic destination and leadership delivering optimum tax agenda for East Africa (through strong Technical Taxation knowledge)

Strategic destination and leadership delivering optimum Tax agenda for East Africa

Understands local tax and accounting legislation as well as group tax structures and how they interact. Understands and promotes Diageo’s tax policy including indirect taxes (in particular VAT, Customs & Excise Duties), transfer pricing, corporate tax and the importance of intercompany accounting. Applies commercial insight to assess feasibility of business transactions and solutions.
Understands payroll taxation matter in interaction with HR department, the Employment Tax Team and works to manage compliance challenges and tax audits.
Understands tax compliance processes and systems. Builds great relationships with outsourced tax providers, Global Tax and Centre of Excellence tax & statutory as well as underlying process teams to carry out tax compliance.
Can effectively partner within Global Tax to find solutions that are optimal for both locally and for Group.
Collaborate on the preparation of the annual transfer pricing documentation coordinating with the Global Tax team to ensure consistency and annual global compliance process deadlines are met.

Effective stakeholder management across internal and external stakeholders (Creating value for the business through tax)

Lead of accurate information to the key internal and external stakeholders which is delivered on time.
Deeply understands the business of the local companies
Acts as a valuable member of the local business community to full extent support local commercial goals through effective tax solutions
Proactively searches for opportunities to save cash tax and tax cost in P/L.
Proactive participation in implementation of Global Tax Strategy Team initiatives and transfer pricing policies; embedding simpler, faster, better reporting

Qualifications/ Knowledge / Experience Required

Qualifications

University / College Degree in finance/business/law
Financial and Management Accounting & Reporting processes
Detailed knowledge of the tax legislation of Kenya

Work experience

4+ years corporate tax experience in industry and/or public accounting.
Accounting background with strong analytical skills
Professional accountancy qualification Internal / external audit experience and/or SOX
Risk assessment
Experience with Shared services process activities
Business experience and understanding
Stakeholder management
Strong compliance and reporting background.
Ability to review financial data and interpret for tax reporting
Ability to work independently, organize, and prioritize workload effectively all while being able to work within a strong team oriented environment
Ability to manage time, meet deadlines and prioritize
Team worker with ability to coach and motivate team

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Internship | Job Vacancies at Diageo

Key Accounts Manager at Diageo

Shift Quality Analyst at Diageo

HR Operations Specialist – Employee Lifecycle at Diageo

Reserve Accounts Manager at Diageo

Total Rewards Specialist, EABL at Diageo

Brand Manager – Spirits at Diageo (Kenya Breweries Ltd. KBL)

Customs & Excise Manager – East Africa at Diageo

Field Sales Representative at Diageo (EABL)

Manager- Global Audit at Diageo

Head of Alcohol in Society & Sustainability at Diageo

Innovations Commercialization Manager at Diageo

2026 Internship Programme (Multiple Posts) at Diageo (EABL)

Innovation Commercialisation Manager – IPS Reserve at Diageo

Head of Corporate Real Estate Services, Africa at Diageo

Channel Manager – Off Trade at Diageo

Shopper Manager – Ciders at Diageo

Reward Specialist at Diageo

Business Development Manager, Reserve Outlets at Diageo

Tax Manager at Diageo

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