Corporate Sales Executive at Tatu City Limited
Corporate Sales Executive
Description
The Corporate Sales Executive is responsible for driving
corporate sales growth within Fahari Link. The role encompasses the following
key responsibilities and required skills:
Responsibilities
- Conduct
thorough market research to identify potential growth areas, customer
segments, and emerging trends.
- Collaborate
with marketing and product development teams to align new business
opportunities, new products and sales strategies with business objectives.
- Develop
and implement strategic sales plans to achieve corporate sales targets.
- Negotiate
contract proposals and sales agreements with clients and business
partners.
- Work
closely with the technical team and management in the infrastructure and
solution setup customized to potential clients and regions.
- Work
closely with the marketing team to develop and implement marketing and
communication strategies and activities and monitor and measure their
effectiveness.
- Leverage
data to enable the business to track, assess and improve progress
continuously.
- Conduct
sales presentations and product demonstrations to prospective clients.
- Generate
leads and follow up on inquiries through outbound calls, emails, and
social media.
- Build
and maintain relationships with existing clients to ensure satisfaction
and retention.
- Represent
the company at industry conferences, trade shows, and networking events.
- Stay
updated on industry trends, competitor activities and customer
preferences.
- Any
other duties assigned by the manager.
Requirements
Skills and Experience
- 4+
years of proven experience in internet sales.
- A
bachelor’s degree in sales, commerce, or a related field is typically
required.
- Strong
leadership and team management skills.
- Excellent
communication and interpersonal abilities.
- Proficient
in using CRM and data analysis tools.
- Creative
thinking with the ability to develop innovative marketing strategies.
- Ability
to work under pressure and meet sales targets.
Soft Skills
- Mature,
pragmatic, flexible approach and solid commercial judgment.
- Team
player but comfortable working autonomously.
- Exceptional
written and verbal communication skills.
- Good
negotiation skills.
- Good
attention to detail.
- Rigorous
and organized approach.
- Hands-on,
ready to roll up the sleeves.
Construction Supervisor – Mechanical at Tatu City Limited
Description
The role involves the direct on-site supervision of the
complete installation, testing, and commissioning of all mechanical systems.
Responsibilities include managing the daily activities of MEP subcontractors,
ensuring strict adherence to approved drawings and specifications, monitoring
progress, and enforcing all quality and safety protocols.
The position requires a seasoned mechanical construction
professional with deep, practical knowledge of modern MEP systems, particularly
in a high-rise context. The Construction Supervisor will be a critical link
between the engineering team and the on-site workforce, responsible for
ensuring the successful execution of all mechanical works from the basement
plant rooms to the rooftop equipment.
Responsibilities:
1. On-Site Supervision & Installation Management:
- Provide
direct, hands-on supervision of all mechanical system installation
activities on a daily basis, including HVAC (chillers, pumps, AHUs,
ductwork), plumbing & drainage, fire protection (sprinklers,
standpipes), and gas systems.
- Manage
and coordinate the daily work of the mechanical subcontractors, ensuring
that all installation teams are working efficiently, safely, and in
accordance with the approved program.
- Monitor
site productivity and progress against the weekly and daily work plans,
proactively identifying and resolving any issues related to manpower,
materials, or equipment that may impact the schedule.
- Interpret
complex mechanical drawings, schematics, and specifications to ensure that
all systems are installed correctly and in full compliance with the design
intent.
2. Quality Control & Assurance:
- Act
as the frontline enforcer of the project’s quality standards for all
mechanical works, conducting continuous inspections of workmanship,
materials, and installation practices.
- Ensure
all installations comply with project specifications and international
standards (e.g., SMACNA, NFPA, IPC).
- Raise
formal inspection requests (IRs) for all completed mechanical works and
coordinate with the Field Engineer and QA/QC team to ensure timely
approvals.
- Witness
and verify key quality checks, including ductwork leakage testing, pipe
pressure testing, and initial equipment pre-power checks.
3. Health, Safety & Environment (HSE):
- Champion
a culture of safety for all mechanical works, with a particular focus on
high-risk activities such as heavy equipment lifting (chillers, AHUs), hot
works (welding), and working in confined spaces.
- Lead
daily site safety walks (Toolbox Talks) for mechanical teams, ensuring all
workers are following safe work procedures and using the correct PPE.
- Review
subcontractor’s method statements and risk assessments for all mechanical
installation activities.
- Ensure
a high standard of housekeeping is maintained in all mechanical work
areas.
4. Coordination & Reporting:
- Prepare
accurate daily and weekly site reports detailing the progress of
mechanical works, resource allocation, and any delays or technical
challenges encountered.
- Liaise
closely with the Mechanical Field Engineer to resolve technical queries
and ensure all works are approved before concealment.
- Coordinate
proactively with other discipline supervisors (Electrical, Civil) to
ensure smooth integration of services and avoid clashes on site.
- Assist
in tracking the delivery and proper storage of all major mechanical
equipment and materials
Requirements
- A
diploma, higher national diploma, or trade certificate in Mechanical
Engineering or a related field is essential. A bachelor’s degree is a
significant advantage.
- A
minimum of 10-15 years of direct, hands-on experience in a mechanical
construction supervision role (e.g., Mechanical Foreman, General Foreman,
MEP Superintendent) on large-scale building projects. Experience
on high-rise towers is highly advantageous.
- Extensive
experience working for a major MEP subcontractor or a main contractor with
a strong self-perform MEP division is mandatory.
- Expert
practical knowledge of the installation, testing, and commissioning of a
wide range of mechanical systems, including chilled water systems,
large-scale ductwork, vertical plumbing risers, and fire protection
systems.
- Must
be highly skilled in reading and interpreting complex mechanical and
plumbing drawings, P&IDs, and coordination drawings.
Contracts Administrator at Tatu City Limited
Description
The role involves the meticulous administration of all
project-related contracts, with a primary focus on the main construction
contract (based on FIDIC or a similar international standard). Responsibilities
include managing all contractual correspondence, tracking obligations and
deadlines, administering the change management process, and providing direct
support to the Senior Project Manager in the evaluation of claims and
variations.
The position requires a professional with a deep
understanding of construction contracts, exceptional organizational skills, and
a proactive approach to identifying and mitigating commercial risks. Candidates
must have extensive experience in a similar role on large-scale construction
projects, strong proficiency in contract law principles, and excellent
communication and record-keeping skills.
Responsibilities:
1. Contract Management & Correspondence:
- Serve
as the primary point of control for all incoming and outgoing contractual
correspondence between the project team, the main contractor, and other
key stakeholders.
- Manage
and maintain a comprehensive and up-to-date register of all contractual
notices, instructions, and formal letters, ensuring a complete and
auditable project record.
- Draft,
review, and issue formal contractual correspondence on behalf of the
Senior Project Manager, ensuring all communications are clear, precise,
and contractually sound.
- Meticulously
track all contractual deadlines and obligations for both the client and
the contractor, providing proactive reminders to the project team to
ensure timely action.
2. Change Management & Variation Control:
- Administer
the entire change management process, from the receipt of a potential
change to the finalization of a Variation Order.
- Log,
track, and manage all contractor-submitted change proposals and requests,
ensuring they are reviewed by the relevant technical and commercial teams
in a timely manner.
- Assist
the Senior Project Manager and Quantity Surveyors in the commercial
evaluation of variations, ensuring that all costs are substantiated and
fair.
- Prepare
and issue formal Variation Instructions and Variation Orders in accordance
with the contract.
3. Claims Administration & Risk Mitigation:
- Provide
frontline support in the administration of all contractor claims,
including claims for Extension of Time (EOT) and additional costs.
- In
collaboration with the project team, compile all necessary documentation,
correspondence, and site records required to analyze and respond to
contractor claims.
- Maintain
a detailed log of all potential claim events and risk items, providing
regular updates to the Senior Project Manager.
- Assist
in the preparation of formal responses to claims, ensuring they are
robust, evidence-based, and submitted in accordance with the contract’s
time bars.
4. Documentation & Reporting:
- Ensure
that a complete and accurate record of all contractual matters is
maintained and is easily accessible.
- Prepare
regular reports for the Senior Project Manager on the status of key
contractual issues, including the change order log, claims register, and
correspondence status.
- Assist
in the compilation of contractual documentation required for monthly
progress reports and executive summaries.
Requirements
- A
bachelor’s degree in Quantity Surveying, Construction Management, Law, or
a related field is essential.
- A
minimum of 7-10 years of direct experience in a contract administration or
quantity surveying role on large-scale construction or infrastructure
projects.
- Extensive
experience working for a major client, PMC, or main contractor in a
contracts-focused role is critical.
- Expert
working knowledge of major international contract forms,
particularly FIDIC (Red and/or Yellow Book), is mandatory.
- High
proficiency in Microsoft Office Suite (especially Excel and Word) is
required. Experience with document management systems like Aconex is
highly advantageous.
Technical Support Engineer at Tatu City Limited
Description
As a Technical Support Engineer you will provide expert
remote technical assistance to residential, business, and enterprise customers
experiencing issues with internet connectivity, broadband services, fiber
/Wi-Fi service delivery, account provisioning, speed/performance problems, and
service outages.
This role emphasizes network-level diagnostics, customer
account verification, service activation/deactivation, basic CPE (Customer
Premises Equipment) configuration guidance (e.g., modem/router reset &
basic settings), and coordination with field technicians or network operations
for physical infrastructure issues.
This is a high-volume, customer-facing role requiring strong
diagnostic skills, patience, and the ability to manage frustrated customers
during outages or slow speeds.
Key Responsibilities:
- Handle
inbound support tickets/calls/chats from customers reporting no internet,
intermittent connectivity, slow speeds, authentication failures, or
service activation issues
- Verify
customer account status, subscription package, billing compliance, service
location, and provisioning in the ISP backend systems (e.g., RADIUS,
PPPoE, CRM/billing platforms)
- Perform
remote diagnostics on network connectivity
- Check
line status / signal levels (for DSL/cable/fiber) via management tools
- Analyze
authentication logs (PPPoE, MAC binding, VLAN issues)
- Run
ping, traceroute, bandwidth tests from ISP side or guide customer through
basic tests
- Identify
whether the issue is on the customer side (wiring, CPE misconfig),
last-mile, or core network
- Guide
customers through basic troubleshooting steps: modem/router power cycle,
factory reset, checking indicator lights, verifying cables/connections,
Wi-Fi channel interference basics
- Escalate
issues requiring physical intervention (fiber cuts, faulty ONT/ONU/modem,
pole/cabinet problems) to field technicians, Core, or escalation teams
with detailed notes and logs
- Process
service activations, suspensions, speed upgrades/downgrades, plan changes,
and MAC/IP bindings in real-time
- Monitor
and report recurring issues or widespread outages to network operations
for faster resolution
- Document
all interactions, resolutions, and workarounds in the ticketing system and
contribute to the internal knowledge base (e.g., common error codes,
troubleshooting flows)
- Achieve
team KPIs: first-contact resolution rate, average handle time, ticket
backlog management
- Participate
in shift rotations (including evenings/weekends) and occasional on-call
for critical network incidents
Requirements
- Diploma
or Bachelor’s degree in Information Technology, Telecommunications,
Computer Networks, or related field (or equivalent experience)
- 2+
years of experience in ISP technical support, call center network support,
helpdesk for broadband/fiber services, or similar telecom role
- Strong
understanding of internet connectivity technologies:
- Fiber
(GPON, EPON, FTTH/FTTB), cable, WiFi basics
- PPPoE,
DHCP, IP addressing, VLAN tagging
- Basic
routing & switching concepts (NAT, port forwarding, DMZ)
- Hands-on
experience with ISP backend tools: CRM/billing systems, RADIUS servers,
provisioning platforms, network monitoring (e.g., Cacti, Smart OLT e.t.c)
- Proficiency
in using diagnostic commands: ping, traceroute, ipconfig/ifconfig,
nslookup
- Excellent
communication skills — ability to explain network concepts simply to
non-technical customers (many will be frustrated or angry)
- High
level of patience, empathy, and stress management in high-call-volume
environments
- Fluency
in English (and Swahili highly preferred in Kenyan context)
- Certifications
in Linux, CCNA/CCNP/JNCIA, basic scripting/automation exposure (e.g.,
understanding logs or simple batch commands) will be an added advantage
Development Control Company – Clerk of Works at Tatu City Limited
Position Overview
The DCC Clerk of Works will play
a critical role in ensuring that construction projects meet the highest
standards of quality, safety, and compliance. This position is responsible for
monitoring construction activities, verifying adherence to approved plans and
specifications, and serving as a key liaison between contractors, consultants,
and project stakeholders.
Key Responsibilities
Quality Assurance:
- Conduct
regular inspections of construction activities to ensure compliance with
approved plans, specifications, and industry standards.
- Monitor
and evaluate the workmanship, materials, and installations at various
stages of the project.
- Identify
and report any deviations from approved plans and specifications.
- Collaborate
with contractors, subcontractors, and project stakeholders to address and
resolve quality-related issues.
Safety Compliance:
- Implement
and enforce safety protocols to ensure a secure working environment for
all construction personnel.
- Conduct
regular safety inspections, identifying potential hazards and ensuring
corrective actions are taken promptly.
- Collaborate
with the safety team to promote a strong safety culture and compliance
with relevant regulations.
Documentation and Reporting:
- Maintain
detailed records of inspections, observations, and test results.
- Prepare
comprehensive reports on the progress of construction activities and
quality assurance measures.
- Provide
regular updates to the Head of Department on project milestones, issues,
and resolutions.
Collaboration:
- Work
closely with the team to coordinate inspections and address any concerns
promptly.
- Collaborate
with architects, engineers, contractors, and other stakeholders to resolve
issues and ensure smooth project progression.
Continuous Improvement:
- Identify
opportunities for process improvement and suggest enhancements to quality
control procedures.
Requirements
Skills and Experience
- Diploma
or undergraduate degree civil engineering, architecture, building and
technology, construction or related fields.
- A
minimum of 5 years’ experience of site agent in construction developments.
- Experience
in development drawings interpretation.
- Conversant
with building codes and construction standards
- Demonstrate
the ability to monitor a number of projects/applications simultaneously
from inception to completion.
- Experience
in problem-solving skills and reporting ability.
- In-depth
knowledge of building codes, planning regulations, and construction
technologies relevant to vertical and horizontal developments.
Telecoms Design Engineer at Tatu City Limited
Position Overview
The Telecoms Design Engineer will provide specialist design,
configuration, implementation, and ongoing support of ICT and
telecommunications infrastructure across Rendeavour’s development portfolio.
This role demands deep expertise in fiber optic networks, ISP core network
architecture, and modern telecommunications systems to deliver secure,
reliable, and scalable connectivity solutions for residential, commercial, and
industrial users within our master-planned cities.
The successful candidate will architect and maintain robust
telecommunications infrastructure including FTTH networks using GPON and active
Ethernet technologies, manage network operations ensuring 99.9%+ uptime, and
coordinate with utilities engineering teams to deliver world-class
connectivity. Responsibilities include building, maintaining, and updating
cloud and on-premises infrastructure with emphasis on security, data
confidentiality, system integrity, availability, and reliability.
Key Responsibilities
- Telecommunications
Network Design & Architecture – Designs end-to-end telecom
infrastructure, including fiber, wireless, and data centers, develops
network topologies, prepares technical documentation, conducts site
surveys, and performs capacity and performance calculations.
- Network
Infrastructure Implementation & Managemen – Manage daily
operations, monitoring, and support for LAN, WAN, wireless, and VPN
networks while ensuring security. Configure and oversee GPON/XG-PON,
Ethernet networks, and core routing protocols such as OSPF, EIGRP, BGP,
and MPLS, implementing QoS policies to prioritize critical traffic and
optimize network performance.
- Fiber
Optic Network Operations & Maintenance – Troubleshoot and
repair fiber outages on GPON and Ethernet networks with utility teams,
using OTDR testing for diagnostics. Manage fiber assets like FDHs, ODFs,
and splitters, coordinate with civil teams on installations, and implement
preventive maintenance programs.
- ISP
Core Network & Connectivity Management – Design and manage
ISP core infrastructure, including border routers, switches, and peering.
Optimize BGP routing, implement security measures, manage bandwidth, and
ensure redundancy for continuous connectivity.
- Systems
Integration & Technical Infrastructure – Manage ERP,
databases, and integrations; configure RADIUS/AAA; implement monitoring;
maintain secure cloud and on-premises infrastructure; utilize AWS, Azure,
and Google Cloud for hybrid and disaster recovery.
- Performance
Management & Compliance – Ensure 99.9%+ systems uptime,
monitor KPIs, maintain compliance, and conduct audits for Rendeavour ICT
systems.
Requirements
Skills and Experience
- Bachelor’s
degree in computer science, Telecommunications Engineering, Electrical
Engineering, Information Technology, or related field.
- 5+
Years experience in Telecommunications Network Design &
Architecture.
- Proficiency
in network design using visio and autocad.
- Cisco,
MikroTik and Fiber Optic certifications (Highly Preferred)
- Advanced
proficiency in routing protocols: OSPF, EIGRP, BGP, MPLS
- Comprehensive
understanding of GPON/XG-PON architecture and ITU-T standards
- Working
experience with cloud computing, Scripting and Network monitoring
platforms.
Multimedia Content Producer at Tatu City Limited
Description
Tatu City and its sister projects have a powerful story to
tell, from thriving communities and infrastructure milestones to events,
partnerships, and everyday life within the city.
The Multimedia Content Producer will be responsible for
capturing and producing high-quality photography and video content that brings
our developments to life across social media, digital platforms, brochures,
presentations, media features, and project documentaries.
This role is critical in strengthening our visual
storytelling, improving social media performance, and helping prospective
clients experience the value of our properties before they visit.
Content Capture (Photo & Video)
- Capture
high-quality photography and video of residential, commercial, and
industrial developments.
- Project
milestones and construction progress
- Lifestyle
and community scenes within Tatu City
- Launch
events, site visits, stakeholder engagements, and corporate events
- Media
visits and leadership interviews
- Portrait
photography
- Conduct
on-location shoots across Tatu City and sister projects.
- Capture
interviews, testimonials, and documentary-style content.
- Prepare
and shoot B-roll and visual storytelling footage.
Editing & Post-Production
- Edit
photos and videos for multiple platforms and uses, including:
- Social
media (short-form and reels)
- Website
and digital campaigns
- Brochures,
presentations, and investor materials
- Project
documentaries and milestone videos
- Produce
content in multiple formats and aspect ratios.
- Create
motion graphics, titles, captions, and visual effects.
- Insert
closed captions, branding elements, and on-screen text.
- Ensure
all content aligns with brand standards and visual identity.
Content Planning & Storytelling
- Develop
and manage a visual content calendar aligned with marketing campaigns and
project milestones.
- Proactively
identify storytelling opportunities across Tatu City and sister projects.
- Work
closely with other departments to plan upcoming shoots.
- Maintain
an organized content library for easy access and reuse.
Production & Equipment Management
- Plan
shoots, including selecting appropriate equipment and locations.
- Set up
and dismantle cameras, lighting, microphones, and other production
equipment.
- Calibrate,
maintain, clean, and troubleshoot equipment.
- Ensure
optimal sound, lighting, and composition during shoots.
- Prepare
backgrounds, props, and shooting environments where required.
Collaboration
- Collaborate
with the creative and marketing teams to develop visual concepts.
- Support
media requirements by providing high-quality images and footage.
- Work
independently while managing multiple projects and deadlines.
Requirements
Skills and Experience
- Bachelor’s
degree or diploma in Film Production, Media, Photography, Communications,
or a related field.
- 5+
years of experience in photography and videography (real estate,
lifestyle, corporate, or agency experience is an advantage).
- Strong
portfolio demonstrating both video and photography work.
- Must
have proficiency in Adobe Premiere Pro, Adobe After Effects, Adobe
Lightroom/Photoshop, Final Cut Pro (an added advantage)
- Strong
knowledge of camera operation and composition, lighting techniques, sound
recording, photography principles, post-production workflow, motion
graphics and visual effects
- Ability
to produce content for multiple digital formats and platforms.
- Strong
visual storytelling ability.
- Creativity
with excellent attention to detail.
- Ability
to work under tight deadlines and in a fast-paced environment
- Technical
ability to operate, configure, and troubleshoot production equipment
Working Conditions
- Full-time,
on-site role based at Tatu City.
- Willingness
to work weekends, public holidays, and extended hours when required.
- Frequent
outdoor shooting and movement across project sites.
- Availability
to support early morning, evening, or event-based shoots.
Construction Project Planner/ Scheduler at Tatu City Limited
Description
The Construction Project Planner/ Scheduler will be
responsible for crafting, overseeing, and managing project schedules and
budgets, ensuring that Tatu City’s residential and mixed-use construction
projects are delivered on time and within budget. This role calls for dynamic
collaboration with site teams, contractors, and project managers to guarantee
alignment with the company’s objectives and standards.
Key Responsibilities
- Develop
and maintain detailed project schedules using Primavera P6 and/or MS Project,
including sequencing of construction activities for residential and
infrastructure projects.
- Monitor
daily and weekly site progress, verify subcontractor performance, and
identify schedule variances against the baseline plan.
- Prepare
and manage project budgets, forecasts, and cash flow projections specific
to ongoing developments.
- Review
and validate subcontractor claims, interim payment applications, and
variations for accuracy and compliance.
- Track
materials, manpower, and equipment utilization to ensure alignment with
project timelines and resources.
- Prepare
weekly and monthly progress reports, dashboards, and performance summaries
for management and key stakeholders.
- Maintain
and update project risk registers, highlighting potential schedule or cost
risks and recommending mitigation strategies.
- Support
contract administration by assessing time and cost impacts of design or
scope changes.
- Ensure
compliance with company procedures, project governance standards, and
local regulatory requirements.
- Coordinate
with site engineers, quantity surveyors, procurement, and project managers
to maintain accurate reporting and communication across teams.
Requirements
Minimum Requirements
- Bachelor’s
degree in Civil Engineering, Quantity Surveying, or Construction
Management.
- 4
years of relevant experience in project controls, preferably in
residential, mixed-use, or infrastructure developments.
- Strong
understanding of construction sequencing and workflows for residential
projects (structural works, finishes, MEP, and handover phases).
- Proficiency
in Primavera P6, MS Project, and Microsoft
Excel; knowledge of Power BI is an added advantage.
- Experience
in cost control, budgeting, and earned value management.
- Familiarity
with Kenyan construction codes, approval processes, and local authority
regulations.
- Excellent
communication, analytical, and report-writing skills.
- Proven
ability to work effectively under pressure and within multidisciplinary
project teams.
Preferred
- Membership
in a recognized professional body (e.g., EBK, IQSK, ICPAK).
- Experience
working on developer-led or contractor-led residential projects in Kenya.
- Professional
certifications such as PMP, PSP, or equivalent
will be an added advantage.
Electrical BIM Intern at Tatu City
Description
The Electrical BIM Intern will support the electrical
engineering team in preparing BIM-based electrical designs and drawings for
Tatu City infrastructure and developments. The role involves assisting with
modelling, drawing production, coordination, and documentation for ongoing
projects under supervision.
Key Responsibilities
- Assist
in developing and updating electrical BIM models for power distribution,
lighting, earthing, and low-current systems.
- Prepare
electrical layouts, schematics, and detail drawings using BIM software.
- Support
coordination of electrical designs with architectural, civil, structural,
and other MEP disciplines.
- Update
models and drawings based on engineer comments and site feedback.
- Extract
drawings, schedules, and quantities from BIM models as required.
- Assist
in clash detection and resolution under guidance of the Electrical
Engineer or BIM Lead.
- Ensure
drawings and models comply with project standards, codes, and Tatu City
design guidelines.
- Maintain
proper file management, drawing registers, and version control.
- Attend
internal coordination meetings and site inspections when required.
- Provide
general technical support to the electrical design team.
Minimum Requirements
- Undergraduate
or recent graduate in Electrical Engineering or a related discipline.
- Basic
understanding of electrical building services and power systems.
- Knowledge
of BIM tools, Autodesk Revit (MEP) and AutoCAD.
- Ability
to read and interpret electrical drawings and reports.
- Working
independent with direction from the senior engineers.
Skills and Attributes
- Willingness
to learn and take technical direction.
- Good
attention to detail.
- Ability
to work in a team environment.
- Computer
literacy.
Preferred (Advantage)
- Exposure
to AutoCAD, Revit, Navisworks, or similar tools.
- Previous
internship or attachment experience in electrical design and/or
construction.
HSE Manager – Tatu Coffee at Tatu City
Role Purpose
The Tatu Coffee HSE Manager provides dedicated health,
safety, and environmental oversight for all coffee operations across Kenya.
This role balances industrial safety for processing plants with largescale
agricultural safety management. The manager is responsible for ensuring “Zero
Harm” across 6,500+ acres of estates while maintaining international
certification standards and strictly adhering to Tatu City’s corporate
governance.
Key Responsibilities
1. Oversight & Reporting
- Centralized
Reporting: Collect and review weekly HSE reports from all Coffee HSE
Officers across the Kenyan farms.
- Management
Briefing: Consolidate and submit weekly reports to the Tatu Coffee CEO and
the Tatu City Head of Department.
- Incident
Management: Lead comprehensive root-cause investigations for any on-site
accidents or “near misses.” Ensure that corrective actions are not only
identified but fully implemented and monitored.
2. Agricultural & Technical Safety
- Machinery
Inspections: Ensure all farm and processing machinery are inspected daily.
Verify that weekly inspection reports are transmitted to coffee management
promptly.
- High-Risk
Activity Control: Manage and permit high-risk tasks, including electrical
works, confined space entry (in processing plants), and hazardous chemical
handling.
- Estate
Safety: Oversee safety protocols for worker welfare and the safe use of
agro-inputs (fertilizers and pesticides) to minimize occupational
exposure.
3. Compliance & Certification
- Regulatory
Liaison: Act as the primary point of contact for Kenyan regulatory bodies,
specifically DOSHS and NEMA.
- International
Standards: Maintain and uphold Rainforest Alliance certification and ISO
45001/14001 standards, ensuring Tatu Coffee remains a leader in the
international specialty market.
- Policy
Implementation: Ensure full implementation of all Kenyan and international
safety regulations, aligning farm-level plans with Rendeavour’s corporate
HSE policies.
4. Training & Culture
- Training
Delivery: Ensure the Tatu City Training Matrix is correctly delivered to
all workers on all coffee farms in Kenya.
- Drill
Calendar: Manage and execute the annual Drill Calendar, including fire
safety, chemical spills, and emergency evacuations.
- Field
Engagement: Facilitate regular “safety stand-downs” and daily toolbox
talks to foster a proactive safety culture within the agricultural
workforce.
5. Environmental & Waste Management
- Resource
Stewardship: Supervise on-site environmental initiatives such as water
recycling and reforestation.
- Waste
Disposal: Implement responsible waste disposal systems to minimize the
ecological footprint of coffee processing.
Requirements
- Experience:
A minimum of 10 years of progressive HSE experience in a busy coffee or
tea farm safety management environment.
- Education:
Bachelor’s degree in Occupational Health & Safety, Environmental
Science, or a related Engineering field.
- Certification:
NEBOSH International Diploma and active membership in a professional body
such as IOSH.
- Compliance
Knowledge: In-depth understanding of the OSHA 2007 (Kenya) and
international agricultural safety benchmarks
Fleet and Maintenance Manager – Tatu Coffee at Tatu City
Role Purpose
The Fleet and Maintenance Manager is responsible for the
end-to-end technical integrity, reliability, and safety of all Tatu Coffee
mobile assets and stationary machinery. This role ensures that every vehicle,
tractor, and factory machine is serviced to the highest standards to prevent
downtime and, most importantly, to achieve zero tractor and machinery accidents
across all Tatu Coffee farms in Kenya.
Key Responsibilities
1. Technical Maintenance & Integrity
- Preventative
Maintenance: Design and execute a rigorous scheduled servicing program for
all vehicles, tractors, and coffee processing factory machinery.
- Factory
Oversight: Ensure the technical integrity of coffee processing equipment,
minimizing downtime during peak harvest seasons.
- Daily
Inspections: Implement and oversee mandatory daily pre-operation checks
for all fleet and machinery to identify technical faults before they
escalate.
- Spare
Parts Management: Manage the inventory of critical spares and lubricants
to ensure rapid repair turnaround times.
2. Safety & Risk Mitigation
- Zero-Accident
Mandate: Take full accountability for vehicle and tractor safety,
implementing protocols specifically designed to eliminate workplace
accidents.
- Medical
Surveillance: Coordinate and conduct mandatory annual medical
examinationsfor all tractor operators, machinery operators, and drivers to
ensure they are fit for duty.
- Incident
Investigation: Conduct technical root-cause analysis for any mechanical
failures or near-misses, providing detailed reports to the CEO.
3. Training & Inspections
- Operator
Training: Conduct mandatory technical and safety training sessions for all
operators and drivers, focusing on safe operation, load limits, and
terrain navigation.
- Standardized
Testing: Administer internal proficiency tests for all new and existing
drivers/operators before they are cleared to handle Tatu Coffee assets.
- Compliance
Inspections: Perform regular, documented inspections of all assets to
ensure compliance with Kenyan transport and occupational safety laws.
4. Reporting & Strategy
- CEO
Briefings: Provide regular, detailed reports to the Tatu Coffee CEO on the
status, health, and projected maintenance costs of the entire fleet and
machinery pool.
- Budget
Management: Manage the maintenance budget effectively, ensuring
high-quality parts and service while adhering to the monthly gross salary
and operational expenditure limits.
- Performance
Tracking: Maintain detailed logs for each asset, tracking fuel
consumption, repair frequency, and total cost of ownership.
Requirements
- Experience:
Minimum of 10 years of hands-on experience in maintaining heavy machinery
and fleets within a busy coffee or tea farm environment, including
experience with processing factory equipment.
- Technical
Expertise: Deep knowledge of diesel engines, hydraulic systems, tractor
implements, and coffee processing plant mechanics (dry/wet mills).
- Education:
Higher Diploma or Degree in Mechanical Engineering (Automotive or Plant
option) or a related technical field.
- Regulatory
Knowledge: Thorough understanding of NTSA regulations and DOSHS
requirements for agricultural machinery.
- Leadership:
Proven ability to manage a team of mechanics and operators in a
high-pressure agricultural setting.
Senior Real Estate Advisor – Porini Point at Tatu City
Description
The Real Estate Advisor is responsible for identifying new
sales leads, scheduling site visits, and participating in fairs, presentations,
and exhibitions to promote sales revenue for Porini Point off plan residential
developments at Tatu City. Additionally, this role involves supporting the
Sales Director in executing objectives, strategies, and action plans to enhance
the sales earnings of Porini Point residential developments at Tatu City.
Key Responsibilities
- Liaising
with buyers and providing them with details of all Porini Point
residential developments inter alia price, size and location.
- Prospecting,
originating and closing sales.
- Building
a good knowledge of the property market both at the local and
international levels and providing clients with required information to
influence purchase decisions.
- Assisting
the Sales Director in planning and coordinating open days or other
initiatives to develop new leads and increase sales.
- Developing
well-established links with agencies and brokerage firms to assist in the
sales process and drive.
- Performing
administrative duties and attending seminars/ trade show exhibitions to
receive information relevant to the market as required and generate sales.
- Assisting
the Sales Director in hosting client presentations where required in view
of increasing the Tatu City & Porini Point residential developments
client database.
- Developing
and maintaining relationships with clients as well as understanding their
property needs.
- Collating
market data and intelligence on all Rendeavour’s key markets in Kenya and
provide quarterly report on trends.
- Make
use of CRM (sales force) to record ALL sales activities.
- All
other duties and responsibilities as assigned by the Sales Director.
Requirements
- A
bachelor’s degree or equivalent in sales, marketing or business studies in
a recognized institution would be an added advantage.
- Wide
and productive network and leads in the Kenyan business circles.
- Must
have 3+ years of experience selling off-plan projects.
Service Specialist at Tatu City
Description
Service Specialist is responsible for delivering
high-quality customer service to guests in a fast-paced call center
environment.
Responsibilities:
- Handle
inbound service calls from guests and prospective passengers
- Identify
caller needs and resolve issues to achieve the highest level of customer
satisfaction
- Make
outbound calls and provide additional information as needed
- Provide
technical assistance to callers as needed; assistance to callers with
requests. Requests may include itinerary or cruise inquiries, taking
payments and other service needs directly related to a booking or customer
profile
- Maintain
individual service quality goals, and adhere to the Call Center metrics
for improved customer satisfaction results; maintain customer records in
CRM tool
- Ensure
accurate and timely service and respond quickly and proactively to
customer requests
Requirements
- Bachelor’s
degree in Business Administration, Management, Hospitality,
Communications, or a related field
- 1+
years of call center experience
- Strong
customer service and problem-solving skills
- Comfortable
working in an office-based environment
- Strong
time management and multitasking abilities
- Excellent
verbal and written communication skills in English
- Proven
ability to deliver first-call resolution
- Ability
to build strong client relationships and adapt communication style to
individual customer needs
- General
knowledge of world geography
- Proficiency
in basic computer applications and office equipment, including working
knowledge of MS Office (Excel, Outlook, Word) and familiarity with web
conferencing tools such as Zoom or Microsoft Teams
- Willingness
to work scheduled shifts aligned with international time zones, including
weekends and public holidays as required
Reservations Center Manager at Tatu City
Description
The Reservations Center Manager is responsible for leading
the call center team to deliver exceptional customer service, meet performance
goals, and foster a culture of continuous improvement. This role oversees
supervisors and agents, ensuring service standards are met while supporting
employee development and operational efficiency.
Responsibilities
Call Center Operations:
- Ensure
all agents are consistently meeting or exceeding service level goals.
- Drive
participation and performance in after-call surveys.
- Identify
and recommend workflow improvements to enhance efficiency and
effectiveness.
- Monitor
system-related issues and ensure timely resolution.
Supervisor Oversight:
- Coach
and mentor supervisors and frontline staff to support career development
and drive performance.
- Identify
training needs, monitor progress, and ensure timely completion of
development plans.
- Lead
bi-weekly team meetings with structured agendas focused on goals, updates,
and performance insights.
- Promote
a positive and supportive leadership culture, ensuring supervisors model
effective communication, conflict resolution, and team engagement.
- Oversee
the resolution of escalated customer issues, ensuring a high standard of
service and satisfaction.
- Monitor
and evaluate guest interactions, including low-score calls, transferred
calls, and hold times, to ensure quality and consistency.
- Track
agent performance and schedule adherence, providing timely feedback and
corrective action when necessary.
- Maintain
accurate documentation of employee concerns, performance issues, and
disciplinary actions.
- Manage
payroll, time-off requests, and scheduling with a high level of accuracy
and attention to detail.
- Support
sales and service teams in overcoming objections and resolving
service-level challenges.
- Handle
resignations and terminations in accordance with company policies and
procedures.
- Troubleshoot
and follow up on system-related issues to ensure timely resolution.
Requirements
- Bachelor’s
degree in Business Administration, Management, Hospitality,
Communications, or a related field
- 5+
years of people management experience, including at least 1 year in a call
center environment managing supervisors and frontline teams
- Strong
leadership, coaching, and performance management skills
- Excellent
verbal and written communication skills in English
- Experience
working with CRM, telephony, and workforce management systems
- Ability
to operate effectively in a fast-paced, performance-driven environment
- Willingness
to work shifts aligned with international time zones, including weekends
and public holidays as required
ield Service Water Engineer at Tatu City
Position Overview
The Water Engineer will be a key member of the Utilities
team, responsible for the technical operations, maintenance, and optimization
of Tatu City’s water supply and wastewater systems.
This role calls for a technically strong, analytical, and
field-oriented engineer who can lead day-to-day operational activities,
diagnose system challenges, and deliver practical engineering solutions that
improve performance, efficiency, and service reliability. The successful
candidate will combine deep technical knowledge with a proactive and innovative
approach to modern water service management in a fast-growing city.
Key Responsibilities
- Contribute
to the planning and design of water and sanitation projects, including
calculations, drawings, reports, and cost estimates.
- Operate
and maintain water and sewer systems through inspections, flow
measurements, leak detection, and troubleshooting of identified issues.
- Implement
assigned site activities in line with designs, technical standards, and
schedules, and keep accurate site and as-built records.
- Prepare
and review tender documents, technical specifications, quantities, and
support bid evaluations and contract follow-up.
- Maintain
and update asset registers, maintenance logs, and other technical
documentation for effective asset management and audits.
- Collect
and analyze system performance data to identify operational issues,
non-revenue water trends, and opportunities for improvement.
- Carry
out research on water and sanitation technologies and contribute to
deploying tools such as meters, SCADA functions, or GIS mapping.
- Ensure
adherence to relevant regulations, safety procedures, and environmental
standards, and actively promote safe working practices.
Requirements
Skills and experience:
- Bachelor’s
degree in Civil/Water Engineering from a recognized institution.
- Must
have at least 5 years’ experience in designs, operation, and maintenance
of water infrastructure systems
- CAD,
Hydraulics & Hydrologic Modeling software experience.
- Membership
with relevant bodies will be added advantage.
Barista at Tatu City Limited
Description
- Tatu
Coffee is Kenya’s largest and most forward-thinking coffee producer, fully
vertically integrated from farm to roastery. Across our five estate farms,
we set new benchmarks for quality, sustainability, and community
investment. We are hiring a Barista for our Experience Centre to prepare
high-quality coffee beverages and engage with clients and guests, to
deliver a premium experience.
Key Responsibilities:
- Prepare
and serve high-quality coffee and beverages with excellence and
consistency.
- Maintain
a clean, welcoming café space and uphold Tatu Coffee’s hospitality
standards.
- Act as
a front-line brand ambassador for both Tatu City and Tatu Coffee, engaging
warmly with clients, visitors, and VIP guests.
- Coordinate
closely with the Sales and Marketing teams to deliver a premium experience
for visiting clients and partners.
- Support
and participate in VIP activations and client hospitality events,
including tastings, presentations, and product launches.
- Provide
insight and feedback from guest interactions to continuously improve
service and storytelling.
- Manage
inventory of café supplies and support ordering and stock-keeping.
- Ensure
proper care and maintenance of equipment and uphold hygiene standards.
Requirements
- Warm,
professional demeanor with excellent interpersonal skills.
- Strong
communication and collaboration abilities.
- Relevant
training and experience with brewing equipment.
- Highly
organized and detail-oriented.
- Flexible
to work various shifts.
- Proactive
and adaptable – able to adjust in a dynamic, client-facing environment.
Document Controller at Tatu City Limited
Description
Key Responsibilities include:
- Coordinating
all departments of the company in order to assure that all documents are
kept in the right place and in the right department file archive
- Ensure
that all corporate documents are well checked and submitted on time prior
to the documents submission due date
- Copy,
scan and store documents
- Check
for accuracy and edit files, like contracts
- Distribute
project-related copies to internal teams
- File
documents in physical and digital records
- Create
templates for future use
- Retrieve
files as requested by employees and clients
- Manage
the flow of documentation within the organization
- Make
sure that all documents have no errors in file names, submissions, etc.
prior to send to some departments if requested.
- Assist
in the preparation of procedure, system package for document controls.
- Ensure
that all documentation meets formal requirements and required standards on
time.
- Set
the documentation structures, workflows, and planning.
- Check
and edit documents for accuracy and compliance while ensuring
confidentiality
Requirements
- Bachelors’
degree in IT/Engineering or any related field.
- At
least 5 years of experience, working on construction projects.
- Ability
to adapt in a fast paced environment
Project Accountant at Tatu City Limited
Description
- The
Project Accountant is responsible for mainly supporting the financial
management of construction and real estate projects. This role involves
close collaboration with construction project teams to ensure accurate
recording of actual expenditures, monitoring of project budgets, and
timely identification and reporting of variances. The Project Accountant
plays a key role in maintaining financial integrity and supporting project
delivery through effective cost control and reporting.
Key Responsibilities
- Collaborate
with construction project teams to gather and verify financial data.
- Ensure
all actual project costs are accurately recorded in the accounting system.
- Monitor
project budgets and flag any discrepancies or variances to management
- Prepare
monthly financial reports and forecasts for ongoing projects.
- Support
project managers with financial insights and budget tracking.
- Ensure
compliance with internal controls and financial policies.
- Assist
in the preparation of audit schedules and support project audits.
- Maintain
proper documentation for all project-related financial transactions.
- Collaborate
with IT and finance teams to enhance project management systems.
- Identify
and implement process improvements to increase efficiency and accuracy.
Requirements
Skills and Experience
- Bachelor’s
degree in accounting, Finance, or a related field.
- CPA,
ACCA, or equivalent professional certification is an advantage.
- Minimum
of 3 years’ experience in project accounting.
- Experience
in real estate management and construction project accounting is a strong
advantage.
- Proficiency
in accounting software and Microsoft Excel.
- Strong
understanding of project budgeting and cost control.
Diaspora Sales Associate at Tatu City Limited
Job Overview
The Diaspora Sales Associate will be responsible for
proactively contacting potential customers to promote Tatu City products and
services, to generate and convert leads. The Associate will reach out to
potential clients in the diaspora, promoting Tatu City’s residential,
commercial, and industrial properties. This role is integral to driving
customer engagement and supporting the commercial team’s efforts through
tele-sales strategies and database management.
Key Responsibilities:
- Lead
Generation: Research and build a database of commercial, industrial, and
bulk residential leads by identifying and engaging key decision-makers.
- Customer
Outreach: Make outbound calls tailored to clients in international markets
such as the USA, Australia, the UK, Canada, and other regions to introduce
Tatu City products, set up meetings, and schedule site tours for the
commercial team.
- Aligning
working hours to correspond with target markets’ time zones while
maintaining flexibility for remote work arrangements.
- CRM
Management: Maintain up-to-date records of customer contact details,
calls, and sales activities within the customer relationship management
system.
- Sales
Pitch Development: Develop and customize persuasive sales scripts to
effectively communicate Tatu City’s offerings.
- Lead
Conversion: Guide prospects and leads through the sales funnel, directing
qualified leads to the commercial sales team for closure.
- Follow-Up
Communication: Follow up with customers after initial contact to maintain
engagement and address queries from potential customers generated through
advertisements.
- Strategy
Implementation: Lead tele sales strategies and optimize CRM database usage
to improve lead conversion rates.
- Collaboration:
– Collaborating with the sales team to achieve diaspora-specific sales
targets.
- Building
strong client relationships through effective communication and follow-up.
Requirements
Skills and Experience
- Bachelor’s
degree in Business Administration, Marketing, Real Estate, or related
field.
- 3–5
years’ experience in telesales, lead generation, or sales to international
clients.
- Proven
track record in meeting and exceeding sales targets, preferably over the
phone.
- Experience
converting cold calls into qualified leads and managing customer
relationships.
- Strong
proficiency with CRM systems, sales pipeline management, and lead
generation.
- Excellent
verbal and written communication skills, with persuasive and professional
telephone etiquette.
- Ability
to work flexibly across different time zones to engage diaspora clients.
- Experience
in real estate or property development is a plus.
- Multilingual
ability is an advantage.
Soft Skills & Personal Characteristics
- Result-oriented,
energetic, and proactive approach.
- Strong
negotiation skills and commercial judgment.
- Highly
organized, detail-oriented, and able to manage multiple priorities.
- Team
player yet comfortable working independently.
- Ability
to work effectively under pressure.
Accounts Receivables Accountant
Description
Reporting to the Financial Controller, the Accounts
Receivable Accountant will be responsible for overseeing the accounts
receivable function, ensuring accurate and timely billing, collections, and
reconciliations. The role includes managing direct reports and reporting
directly to the Financial Controller.
Fixed Asset and Inventory Controller
Description
Reporting to the Financial Controller, the Fixed Asset and
Inventory Controller is responsible for overseeing the management, tracking,
and reporting of the company’s fixed assets and inventory. This role ensures
accurate asset capitalization, depreciation, and disposal, as well as effective
inventory control and valuation. The position plays a key role in maintaining
financial integrity and supporting project accounting through direct
supervision of project accountants.
Project Accountant
Description
The Project Accountant is responsible for mainly supporting
the financial management of construction and real estate projects. This role
involves close collaboration with construction project teams to ensure accurate
recording of actual expenditures, monitoring of project budgets, and timely
identification and reporting of variances. The Project Accountant plays a key
role in maintaining financial integrity and supporting project delivery through
effective cost control and reporting.
Digital Content Creation Intern
Description
We are looking for a digitally savvy intern with a passion
for storytelling to support content creation across our projects. This role is
ideal for a creative self-starter who is excited to produce compelling
short-form videos that bring our work to life and resonate with our audiences.