Digital Inclusion Intern at TechnoServe
Job Summary:
The Digital Inclusion Intern will be accountable for the
day-to-day management of all digital learning platforms. The role holder will
collaborate closely with all project delivery functions to identify systems and
processes that can be ‘digitized’ on the program, including application
management and curriculum content, training delivery, data collection and
monitoring and evaluation, and communication within the program and with local
organizations. In addition, the holder will provide advisory support to local
organizations on the most effective digital tools to improve the efficiency of
their systems. Of prime interest is the holder’s ability to understand how
young people in the coastal economy obtain, digest, and act on information,
through digital means, and translate this information into measurable behavior
change.
Primary Functions & Responsibilities:
1. Digital Content Development Support
- Assist
in drafting and editing simple, easy-to-understand training content for
entrepreneurs.
- Support
script writing for digital learning videos and recorded sessions.
- Help
simplify business concepts for low-literacy audiences.
- Translate
or adapt content into clear, practical language (including Swahili where
necessary).
2️. Learning Management System (TalentLMS)
Administration Support
- Upload
the training materials to the LMS.
- Format
quizzes, assignments, and learning modules.
- Support
learner enrollment and basic troubleshooting.
- Track
learner progress and prepare simple participation reports.
3️. Chatbot & AI Support
- Assist
in organizing and cleaning training data for chatbot improvement.
- Test
chatbot flows and identify gaps or confusing responses.
- Support
updating FAQs and business guidance information.
- Document
user feedback and recommend improvements.
4️. Research & Digital Innovation
- Conduct
research on digital tools, AI solutions, and e-learning trends relevant to
youth entrepreneurship.
- Support
analysis on how participants are using digital tools and AI.
- Benchmark
simple digital engagement strategies used by similar programs.
5️. Communication & Digital Engagement
- Support
preparation of digital communication materials (simple guides,
infographics, one-pagers).
- Assist
in organizing webinars, digital info sessions, or online campaigns.
- Help
prepare summaries and reports from digital learning activities.
6️. Administrative & Coordination Support
- Support
scheduling, documentation, and follow-up on digital learning activities.
- Assist
in maintaining organised digital folders and training records.
- Provide
logistical support during digital trainings or pilot testing sessions
Required Languages: Excellent oral, written, and
interpersonal skills, including fluency in English and Kiswahili.
Travel: Travel up to 30 % to Kwale, Tana River,
Lamu, Kilifi, and Nairobi.
Required Skills and Qualifications:
- Demonstrated
experience using digital learning and content platforms, including
Learning Management Systems (e.g. TalentLMS), Content Management Systems
(CMS), and AI-powered tools (e.g. Gemini or similar), with the ability to
quickly adapt these tools within the BlueBiz context.
- Bachelor’s
degree in a relevant field (e.g., BBIT, computer science, informatics,
digital marketing, e-commerce, or similar)
- At
least 6 months of relevant experience. Willingness to work in a dynamic
work environment
- Ability
to measure and produce regular digital reports to influence the digital
strategy and enhance beneficiaries’ learning.
- Practical
knowledge of e-learning, web, social media platforms, and digital
advertising analytics, including an understanding of how digital platforms
can be best leveraged to meet business needs
- Ability
to measure and produce regular digital reports to influence the digital
strategy and enhance participants’ learning.
- Applicants
should be quick learners who enjoy staying up to date with digital trends
- Strong
interpersonal, communication, and project management skills, and the
ability to interact with internal and external clients.
- Interest
in AI, chatbots, and digital innovation, championing digital innovation,
AI adoption, and technology-driven problem-solving across programs.
- Comfortable
using Google Workspace and learning new digital tools.
- Passion
for youth empowerment and entrepreneurship.
- Please
attach a portfolio of your previous work experience.
Program Intern (Access to Finance) at TechnoServe Kenya
Program Intern (Access to Finance)
Job Title: Program Intern (Access to Finance)
Program: BlueBiz Program
Reports to: Enterprise Finance Advisor (Access to
Finance pillar)
Location: Mombasa, Kilifi, Kwale, Lamu & Tana River
About TechnoServe
Everyone deserves the opportunity to build a better future.
This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years.
TechnoServe is a pioneer in leveraging the power of business and markets to
create sustainable pathways out of poverty.
The low-income communities in which we work are full of
enterprising people. Their small-scale farms and businesses are the keys to
economic development. But they face many challenges: low literacy, lack of
access to jobs and markets, unpredictable political dynamics and, increasingly,
the effects of climate change. For many women and young people, the challenges
are even more daunting. Working with TechnoServe staff, people around the world
are lifting themselves out of poverty. The results are amazing…when incomes
increase and living conditions for families get better, they are able to access
health care and education previously out of reach. Communities and even whole
countries are better off.
Job Summary:
The BlueBiz program seeks a motivated and organized intern
to support our Enterprise Finance Advisor (Access to Finance pillar) in various
administrative and operational tasks. As an intern, you will play a crucial
role in assisting with planning, scheduling, and facilitating various
activities associated with the Bahari Boost Challenge Fund (BBCF),
aimed at fostering synchronized flow of events and tasks.
BBCF supports program participants by providing catalytic
funding to help them grow, innovate, and strengthen their enterprises. It
enables participants to test new ideas and expand operations, ultimately
increasing incomes and improving access to sustainable finance. By doing so,
the fund strengthens resilience and supports participants in creating
meaningful, long-term impact within their communities.
This internship offers valuable hands-on experience in
enterprise development and provides an opportunity to contribute to meaningful
projects aimed at fostering economic growth and sustainability.
Economics
Program Overview:
The BlueBiz program is implemented by TechnoServe in
partnership with the Mastercard Foundation to sustainably respond to the key
constraints that young women and men face in starting and growing
microenterprises in Kenya’s Blue Economy. Over a four-year duration
(2023-2027), the project will work towards the larger goals of Mastercard
Foundation’s Young Africa Works Strategy and draw on TechnoServe’s experience
and lessons learned from implementing youth enterprise development initiatives.
The program aims to create a pathway to dignified and fulfilling work for
disadvantaged youth in Kenya’s riparian coastal counties (Mombasa, Kilifi,
Kwale, Lamu, and Tana River). The program will work with 15,000 youth
entrepreneurs in these highly marginalized and high-poverty counties to grow
micro, small, and medium enterprises (MSMEs) and ultimately reduce poverty.
BlueBiz will address key constraints that young women and
men (project participants) face in starting and growing microenterprises in
Kenya’s Blue Economy by affecting change at the systems level through engaging
and catalyzing local actors (project partners). Identified constraints, which
are also the base implementation pillars, are a) skills development, b) access
to financial solutions and appropriate technology, c) links to markets, and d)
enhanced networks and leadership
Primary Functions & Responsibilities:
Bahari Boost Challenge Fund Support
- Assist
in drafting, reviewing, and preparing communication related to Bahari
Boost Challenge Fund applications.
- Support
the application review process, including preliminary screening and
documentation checks.
- Assist
in preparing feedback and correspondence to applicants.
- Support
the maintenance of application records and tracking systems.
Due Diligence Support
- Assist
in coordinating and conducting due diligence processes for local partner
organizations.
- Support
the review and organization of due diligence documentation.
- Assist
in compiling and summarizing due diligence findings.
Monitoring and Reporting Support
- Support
the review of monitoring and progress reports submitted by partner
organizations and grantees.
- Assist
in identifying gaps or follow-up requirements in submitted reports.
- Support
documentation and filing of monitoring reports.
Documentation and Compliance
- Assist
in ensuring all Access to Finance documents, records, and trackers are
updated and submitted in a timely manner.
- Support
document management to ensure compliance with program and donor
requirements.
General Support
- Assist
in other Access to Finance activities and assignments as required.
Basic Qualifications:
- Undergraduate
degree in one of the disciplines relevant to the following areas:
Commerce, Business Management, Business Administration, Entrepreneurship,
or related course.
- At
least 6 months of relevant experience. Willingness to work in a dynamic
work environment to undertake program and administrative duties as
assigned.
- Strong
organizational and time management skills.
- Excellent
communication skills, both verbal and written.
- Proficiency
in Microsoft Office Suite and other relevant software applications.
- Ability
to work independently and as part of a team.
- Detail-oriented
with a high level of accuracy in work.
- Interest
in enterprise development, business management, or related fields is
preferred.
Preferred Requirements :
Should be stationed in Mombasa
Knowledge, Skills and Abilities:
- Excellent
communication skills
- Time
management
- Organization
skills
Supervisory Responsibilities: None
Communications Internship at TechnoServe Kenya
Position Description
NutriSave is seeking a creative and strategic Communications
intern to capture and broadcast the impact of innovative interventions designed
to reduce food loss and waste (FLW) while improving access to affordable
nutritious foods among low-income consumers.The need for high-quality,
evidence-based storytelling is paramount. The Intern will document the journey
of two pilots:
- B2B
Digital platforms: Rescuing surplus F&Vs by connecting supply
and demand actors.
- Washing,
Cutting, Peeling, and Packaging (WCPP): Providing convenience
through minimally processed, rescued produce.
The Intern will serve as the “creative eye” of the program,
translating technical milestones into compelling human-centered narratives. The
goal is to ensure that “Global Access” commitments and “Adaptive Management”
successes of NutriSave project are visible to donors, partners and the public
through high-impact multimedia content.
Key duties and responsibilities
Multimedia content production & field documentation
- Value
chain documentation: Conduct regular field visits to capture
high-quality photography and videography of activities
across the value chain, from farm-gate rescue to WCPP processing,
distribution to mama mbogas/retailers.
- Short
form video production: Produce a series of “Impact Bites”short,
60-90 second videos optimized for social media and webinars highlighting
specific pilot successes.
- Annual
commemoration content: Script, film, and edit a “year in review”
flagship video to be showcased at annual events eg IDAFLW and the
in-person donor convening in September 2026.
High impact storytelling & human interest features
- “People
of NutriSave” series: Identify and interview key stakeholders
(women-led enterprises, traders and mama mbogas) to create deep-dive
“Success Stories.”
- Technical
storytelling: Collaborate with the MEL manager to turn “Learning
Questions” into narrative case studies. For example, converting data on
“retailer efficiency” into a story about a vendor as an enabler to
increase, affordability, accessibility of nutritious foods..
- Webinar
& convening Support: Design visual presentations and
multimedia segments to anchor NutriSave’s presence in virtual and
in-person industry convenings.
Visibility strategy & brand stewardship
- Knowledge
products: Lead the design and layout of high-quality briefs,
infographics, and “Lessons Learned” reports for donors (GF, FCDO).
- Visibility
assets: Maintain a curated digital library of photos and videos
for use by TechnoServe and global partners.
Message alignment:
Ensure all communications reflect NutriSave’s core values of
inclusivity, food loss reduction and nutritional equity.
Qualifications & Experience
Academic background & field experience
- Education: A
Degree or Diploma in Communications, Journalism, or a related field.
- Professional
tenure: 2 years of experience in communications or digital
storytelling.
- Contextual
expertise: Proven experience documenting agricultural,
market-based, or international development programs, specifically within
Low-Income Country (LIC) settings or the AG-tech sector.
Content creation & creative excellence
- Multimedia
production: Practical mastery of videography and photography,
including scriptwriting, shooting, and high-end video editing (Adobe
Premiere/Final Cut).
- Graphic
design: Proficiency in the Adobe Creative Suite or Canva to
produce professional-grade visual assets.
- Digital
storytelling: A strong portfolio showcasing the ability to
translate complex food systems data into compelling “hooks” for donors and
policymakers.
- Narrative
inquiry: Exceptional interviewing skills, with a focus on
capturing authentic stories from diverse stakeholders, such as women-led
businesses.
Digital strategy & platform management
- Social
media mastery: In-depth understanding of YouTube, LinkedIn,
Facebook, and Instagram as strategic communication tools.
- Web
management: Hands-on experience in WordPress management and
digital asset organization.
- Data-driven
growth: Ability to use social analytics and data to inform
content creation, drive engagement, and scale digital channel growth.
- AI
and innovation: Interest and ability to champion AI, chatbots,
and digital innovation.
Soft skills & professionalism
- Communication: Elite
written and verbal communication skills, with the ability to synthesize
technical data into accessible narratives. Quick learners who enjoy
staying up to date with digital trends
- Organization: Exceptional
interpersonal, organizational, communication and project management
skills. Capable of managing field-based projects and stakeholder
relationships simultaneously and the ability to interact with internal and
external clients.
Digital Inclusion Intern at TechnoServe
Program Overview:
TechnoServe is implementing the 3-year BlueBiz program to
equip young people in Kenya’s Blue Economy with skills in enterprise
development, financial literacy, and soft skills. The program addresses
barriers young men and women face in starting and growing micro-enterprises by
tackling challenges like skills development, access to finance, technology, and
markets while fostering local leadership.
Operating in Kenya’s five coastal counties (Mombasa, Kwale,
Kilifi, Tana River, and Lamu), BlueBiz collaborates with four local partners
per county, leveraging their insights to tailor activities. The program will
engage local stakeholders, including Community-Based Organizations (CBOs), the
private sector, and the government, to create economic opportunities for youth,
train local business service providers, and build the capacity of local actors
to support sustainable business models.
Job Summary:
The Digital Inclusion Intern will be accountable for the
day-to-day management of all digital learning platforms. The role holder will
collaborate closely with all project delivery functions to identify systems and
processes that can be ‘digitized’ on the program, including application
management and curriculum content, training delivery, data collection and
monitoring and evaluation, and communication within the program and with local
organizations. In addition, the holder will provide advisory support to local
organizations on the most effective digital tools to improve the efficiency of
their systems. Of prime interest is the holder’s ability to understand how
young people in the coastal economy obtain, digest, and act on information,
through digital means, and translate this information into measurable behavior
change.
Primary Functions & Responsibilities:
1. Digital Content Development Support
- Assist
in drafting and editing simple, easy-to-understand training content for
entrepreneurs.
- Support
script writing for digital learning videos and recorded sessions.
- Help
simplify business concepts for low-literacy audiences.
- Translate
or adapt content into clear, practical language (including Swahili where
necessary).
2️.Learning Management System (TalentLMS) Administration
Support
- Upload
the training materials to the LMS.
- Format
quizzes, assignments, and learning modules.
- Support
learner enrollment and basic troubleshooting.
- Track
learner progress and prepare simple participation reports.
3️. Chatbot & AI Support
- Assist
in organizing and cleaning training data for chatbot improvement.
- Test
chatbot flows and identify gaps or confusing responses.
- Support
updating FAQs and business guidance information.
- Document
user feedback and recommend improvements.
4️. Research & Digital Innovation
- Conduct
research on digital tools, AI solutions, and e-learning trends relevant to
youth entrepreneurship.
- Support
analysis on how participants are using digital tools and AI.
- Benchmark
simple digital engagement strategies used by similar programs.
5️. Communication & Digital Engagement
- Support
preparation of digital communication materials (simple guides,
infographics, one-pagers).
- Assist
in organizing webinars, digital info sessions, or online campaigns.
- Help
prepare summaries and reports from digital learning activities.
6️. Administrative & Coordination Support
- Support
scheduling, documentation, and follow-up on digital learning activities.
- Assist
in maintaining organised digital folders and training records.
- Provide
logistical support during digital trainings or pilot testing sessions
Required Languages: Excellent oral, written, and
interpersonal skills, including fluency in English and Kiswahili.
Travel: Travel up to 30 % to Kwale, Tana River,
Lamu, Kilifi, and Nairobi.
Required Skills and Qualifications:
- Bachelor’s
degree in a relevant field (e.g., BBIT, computer science, informatics,
digital marketing, e-commerce, or similar)
- At
least 6 months of relevant experience. Willingness to work in a dynamic
work environment
- Ability
to measure and produce regular digital reports to influence the digital
strategy and enhance beneficiaries’ learning.
- Practical
knowledge of e-learning, web, social media platforms, and digital
advertising analytics, including an understanding of how digital platforms
can be best leveraged to meet business needs
- Ability
to measure and produce regular digital reports to influence the digital
strategy and enhance participants’ learning.
- Applicants
should be quick learners who enjoy staying up to date with digital trends
- Strong
interpersonal, communication, and project management skills, and the
ability to interact with internal and external clients.
- Interest
in AI, chatbots, and digital innovation, championing digital innovation,
AI adoption, and technology-driven problem-solving across programs.
- Comfortable
using Google Workspace and learning new digital tools.
- Passion
for youth empowerment and entrepreneurship.
- Please
attach a portfolio of your previous work experience.
Monitoring, Evaluation & Learning Manager at TechnoServe
Monitoring, Evaluation & Learning Manager
Requisition Number: MONIT005297
Position Description:
TechnoServe seeks a MEL manager to conduct analysis of all
data collected including private sector actor needs, project monitoring and
evaluation data as well as other project research. He /she will also be
responsible for providing backstopping support to the project team.
Duties & Responsibilities:
- Research,
collect, synthesize and evaluate data necessary to inform project strategy
and ongoing operations, as well as to meet reporting and evaluation
requirements
- Develop,
maintain, update, and oversee project plans and schedules using tools
established by Techno Serve, project partners and clients
- Conduct
timely analysis of data collected and share reports and feedback with the
team as well as other stakeholders as may be necessary to inform timely
decision making and reporting.
- Support
the Program Director to design an appropriate framework for supervision
and tracking of partner performance/activities.
- Maintain
and regularly update a program database of success stories, client
profiles, use cases, press releases, activity and program reports so as to
highlight the outcomes and impact of the program.
- Liaise
with project team and partners to coordinate all data collection,
research, and reporting activities to ensure all are able to carry out
their responsibilities effectively.
- Actively
participate in regular team meetings to track implementation progress and
share relevant program and administrative data
- Share
best practices and lessons learned with team members.
Required Skills, Knowledge, Experience and Abilities:
- A
Bachelor’s degree with 7 years’ experience or Master’s degree with 5
years’ experience in business, agribusiness, economics, supply chain
management, or other relevant field of study
- Progressively
responsible, relevant professional experience, including experience in
agricultural processing and trading. Alternatively, strong preference for
candidates with experience in management consulting, finance or
technology.
- Demonstrated
experience working in or engaging with the private sector in Kenya,
particularly private sector companies in the agricultural sector
- Prior
experience utilizing analytical tools and frameworks to identify, assess
and implement solutions that solve business/technical challenges across
agricultural supply chains
- Strong
data management and analytical skills
- Competence
in Excel and other data management software e.g. SPSS
- Excellent
interpersonal and oral and written communication skills a must
- Ability
to develop well-written, cohesive analyses and reports
- Ability
to generate innovative solutions in work situations
- Proven
ability and experience working with teams will be an added advantage
- Willingness
to travel regularly to remote rural locations
Travel:
- Within
Kenya
ICT Coding & Development Associate at TechnoServe Kenya
POSITION DESCRIPTION:
We are seeking a strategic and hands-on ICT Coding & Development
Associate to work with private sector pilot partners to provide daily technical
support to development team(s) and end-user(s) on the information management
tools and technology infrastructure that rescue surplus or imperfect fruits and
vegetables and give access to retailers serving low income consumers.
Primary Functions & Responsibilities:
- Design
and implement a digital supply chain system using existing AgriTech
platforms, custom ERP tools, or Excel-based workflows.
- Build
and maintain supply chain, inventory, and data management systems.
- Collaborating
with buyers (retailers, informal market traders, pilot partners) to
codevelop, test, and pilot the digital platforms.
- Participate
in ICT-related support for field operations
- Maintenance
and extension of data management systems and dashboards
- Collaborate
with program teams to identify tech solutions relevant for current and
future programs
Qualifications:
- Bachelor’s
degree in Computer Science, Software Engineering, ICT or a related field
- 2+
years full-stack software development experience.
- Proven
track record in building digital marketplaces, supply chain tools, or
agri-tech platforms.
- Experience
designing for low-bandwidth and offline-first environments.
- Proficiency
in relevant programming languages (e.g., JavaScript, Python, PHP, SQL)
- Experience
with diverse development frameworks, including web-based and mobile-first
development frameworks (e.g., React Native, Flutter).
- Knowledge
of database systems (MySQL, PostgreSQL, MongoDB).
- Familiarity
with APIs, cloud hosting (AWS, Azure, GCP), and serverless architecture.
- Strong
understanding of cybersecurity and data protection.
- Familiarity
with version control (Git)
- Passion
for social impact and non-profit work
- Strong
problem-solving and communication skills
- Required
Languages: Excellent oral, written, and interpersonal skills, including
fluency in Kiswahili and English languages.
Director of Global Procurement at TechnoServe Kenya
Job Summary:
Reporting to the General Counsel, the Director will lead
TechnoServe’s Global Procurement function, ensuring cost-efficiency
through competitive bids, compliance with external regulations and internal
policy, and effective user-friendly procurement systems. The Director
leads a small team of regional Procurement staff, responsible for ensuring
local procurements are processed in a compliant and timely manner and develops
global tools and processes to provide ongoing support to internal clients
managing programs and support departments. Additionally, the Director promotes
TechnoServe’s organizational culture of compliance and accountability through
global education, training, and community-building.
Primary Functions & Responsibilities:
- Ensure
that TechnoServe’s procurement practices and approaches are consistent
with TechnoServe’s organizational goals and values, and support
high-quality program implementation.
- Design
and improve user-friendly systems and processes for procurement, including
policies, procedures, templates, and tools to facilitate purchasing and
contracting of vendors.
- Structure
organizational procurement systems and staffing, prioritizing efficiency,
effectiveness and compliance.
- Oversee
a process for annual procurement planning for all country offices and
major regional projects with the goals of streamlining program delivery
and maximizing program impact through cost savings.
- Manage
the full lifecycle of our procurement systems—from initial design and
implementation to ongoing maintenance—to ensure all accurate tracking of
procurement data.
- Lead
processes and management of external consultants, including contracts and
payments
- With
a particular emphasis on fraud detection and prevention, monitor
procurement data to proactively raise and address risks, leading
investigations around procurement irregularities and/or allegations, as
needed.
- Recruit,
mentor, and manage an appropriate team to support TechnoServe’s
procurement efforts around the world.
- Initiate
and facilitate a community for technical collaboration and ongoing
support/training among TechnoServe’s global procurement team.
Basic Qualifications:
- Bachelor’s
Degree + 12 years relevant experience in managing procurement for complex
donor-funded international development organizations. Or a Master’s Degree
+ 8 years experience.
- Strong
systems orientation, with a track record of improving and enhancing
existing procurement management technologies, developing new solutions,
and maintaining an awareness of and willingness to use new and emerging
platforms.
- Experience
managing globally dispersed teams
Required Languages: Fluency in written and
spoken English
Travel: Travel up to 25 %
Preferred Qualifications:
- French,
Spanish, or Portuguese language skills are desirable.
Knowledge, Skills and Abilities:
- Excellent
interpersonal and communication skills with the ability to provide
mentorship to staff in both direct reporting and matrix management
relationships.
- Ability
to negotiate consensus among peers and colleagues in solving complex
problems.
- Strong
organizational and problem-solving skills and attention to detail.
- Ability
to work independently and efficiently in a dynamic, fast-paced
environment.
- Ability
to travel for up to two weeks at a time on short notice.
Procurement & Logistics Assistant at TechnoServe Kenya
The Procurement & Logistics Assistant will play a key role in supporting a donor-funded initiative aimed at strengthening enterprises and value chains in Kenya by enhancing competitiveness, improving market linkages, and promoting inclusive business practices. The position will provide operational support to program implementation, including efficient procurement processes, logistics coordination, and compliance with TechnoServe and donor policies. In addition, the role will assist with general program operations and field-based activities, working closely with program staff to ensure the smooth running of activities and the successful delivery of program objectives.
Key roles and responsibilities
Procurement
Support the procurement of goods and services in compliance
with TechnoServe and donor policies.
- Prepare
and issue Requests for Quotations (RFQs), support the evaluation of bids,
and assist in vendor selection.
- Maintain
accurate procurement records and ensure proper documentation for audit
readiness.
- Monitor
supplier performance and maintain an updated vendor database.
Logistics and Operations
- Coordinate
logistics for field activities, workshops, and program events.
- Manage
travel arrangements for staff and consultants, including transportation
and accommodation.
- Support
inventory management and ensure accountability for program assets.
- Liaise
with service providers to ensure timely delivery of goods and services.
- Provide
day-to-day operational and logistical support to program staff.
General Program Support
- Assist
with field-based program activities, coordinating with staff and partners
to ensure effective implementation.
- Support
the planning and organization of events, trainings, and meetings.
- Ensure
timely communication and updates are shared within the program team.
- Promote
and uphold the principles, values, and objectives of the program.
- Perform
other duties as assigned by the Program Manager.
Required Skills and Experience
- Bachelor’s
degree in Procurement, Supply Chain Management, Logistics, Business
Administration, or a related field.
- Minimum
of 2–3 years’ experience in procurement and logistics, preferably within
an NGO, international organization, or donor-funded project.
- Strong
knowledge of procurement procedures, vendor management, and compliance
with donor regulations.
- Proven
experience in coordinating logistics for events, workshops, and field
activities.
- Familiarity
with inventory management and accountability of program assets.
- Excellent
organizational and time management skills, with the ability to manage
multiple priorities effectively.
- Strong
interpersonal and communication skills, with the ability to collaborate
across teams and with external partners.
- Proficiency
in Microsoft Office applications; experience with procurement or ERP
systems is an added advantage.
- High
level of integrity, attention to detail, and commitment to compliance and
transparency.
- Ability
to work under pressure, adapt to changing priorities, and support
field-based operations when required.
Core Competencies
- Integrity
and honesty: Is widely trusted; seen as a direct, truthful individual;
presents truthful information appropriately and helpfully; keeps
confidences; admits mistakes; does not misrepresent himself or herself for
personal gain.
- Team
Work/ Relationships: Works co-operatively and flexibly with other
members of the team with a full understanding of the role to be played as
a team member and/or leader, to achieve a common goal. Ability to build
and maintain effective relationships and networks.
- Learning
attitude: Proactively takes advantage of opportunities to learn.
Actively identifies new areas for learning; applies and shares new
knowledge and skills appropriately.
- Diversity/Inclusiveness: Demonstrates
an understanding and appreciation for diversity and supports diversity
efforts. Interacts effectively and inclusively with people of all races,
cultures, ethnicities, backgrounds, religions, ages, and genders.
- Communication: Expresses
ideas effectively in individual and group situations. Listens effectively;
shares information, ideas, and arguments; adjusts terminology, language,
and communication modes to the needs of the audience; ensures accurate
understanding; acts in a way that facilitates open exchange of ideas and
information; uses appropriate non-verbal communication.
- Decision
making/Problem Solving: Is able to analyse situations, diagnose
problems, identify the key issues, establish and evaluate alternative
courses of action, and produce a logical, practical, and acceptable
solution. Can make effective decisions on a day-to-day basis, taking ownership
of decisions, demonstrating sound judgement in escalating issues where
necessary.
- Results-Oriented/
High Quality Deliverables: Stays focused on the efforts necessary
to achieve quality results consistent with programmatic or departmental
goals. Demonstrates the ability to achieve effective results; works
persistently to overcome obstacles to goal achievement. Accomplishes tasks
by considering all areas involved, no matter how small; showing concern
for all aspects of the job; and accurately checking processes and tasks.
- Planning
& Time Management: Establishes a course of action for self
and/or others to accomplish a specific goal. Effectively plans, schedules,
prioritizes, and controls activities; identifies, integrates, and
orchestrates resources (people, material, information, budget, and/or
time) to accomplish goals. Prioritizes work according to the program or
department’s goals, not just own job responsibilities; manages own time
effectively.
- Business
Acumen: The ability to use information, ask the right questions,
and make decisions that make an impact on the overall business
performance.
Driver at TechnoServe Kenya
The Program Driver will provide safe, reliable,
and efficient transportation support for program staff, partners, and visitors
in the execution of program activities. Based in Nairobi and reporting to the
Program Assistant, the Driver will be responsible for ensuring proper vehicle
maintenance, adherence to organizational and donor transport policies, and
timely facilitation of travel to field sites and stakeholder engagements. The
role will also include providing logistical support during events, assisting
with program errands, and maintaining accurate transport and fuel records.
By ensuring efficient mobility and dependable support, the
Program Driver will contribute to the smooth implementation of program
operations across Nairobi and field locations.
Duties & Responsibilities
Transport Services
- Drive
staff, consultants, and partners to meetings, trainings, and field
assignments as directed.
- Run
official errands, including procurement and delivery of documents and
materials.
- Maintain
punctuality and ensure safe and courteous service at all times.
Vehicle Management
- Conduct
daily vehicle checks (fuel, oil, water, brakes, tires, etc.).
- Ensure
vehicles are clean, roadworthy, and serviced on schedule.
- Maintain
an accurate logbook of all trips, mileage, and fuel consumption.
Ensure all statutory requirements (insurance, inspection, licenses) are valid and up to date.
Safety & Compliance
- Drive
by Kenyan traffic laws and TechnoServe’s safety guidelines.
- Ensure
that all passengers observe safety protocols, including the use of seat
belts.
- Report
accidents, incidents, or vehicle issues immediately and assist with
necessary documentation.
- Keep
first aid kits, fire extinguishers, and safety equipment in vehicles and
ensure they are functional.
Operational Support
- Provide
logistical support for workshops, trainings, and field visits.
- Assist
the program team with small administrative and clerical tasks when
required.
Required Qualifications
- Kenya
Certificate of Secondary Education (KCSE).
- Valid,
clean driving license for light vehicles (Class BCE).
- Valid
Certificate of Good Conduct.
- Minimum
of 5 years’ professional driving experience, preferably with NGOs,
development agencies, or corporates.
- Demonstrated
safe driving history and knowledge of Nairobi routes and counties.
Program Accountant at TechnoServe
Program Accountant
About TechnoServe
Everyone deserves the opportunity to build a better future.
This simple idea has been at the heart of TechnoServe’s work around the world
for over 50 years. TechnoServe is a pioneer in leveraging the power of
businesses and markets to create sustainable pathways out of poverty.
The low-income communities in which we work are full of
enterprising people. Their small-scale farms and businesses are the keys to
economic development. But they face many challenges: low literacy, lack of
access to jobs and markets, unpredictable political dynamics, and,
increasingly, the effects of climate change. For many women and young people,
the challenges are even more daunting. Working with TechnoServe staff, people
around the world are lifting themselves out of poverty. The results are amazing…when
incomes increase, and living conditions for families get better, they can
access health care and education previously out of reach. Communities and even
whole countries are better off.
Role Description
The Program Accountant will be responsible
for providing comprehensive financial management and accounting support to
program activities, ensuring accuracy, transparency, and compliance with both
donor requirements and TechnoServe policies. Reporting directly to the Program
Manager, with a dotted line to the Kenya Platform Financial Controller, the
role will oversee the processing of financial transactions, budget tracking,
financial reporting, and audit preparation, while maintaining accurate program
records. This position plays a key role in supporting effective resource
utilization and ensuring the program’s financial integrity.
Key Responsibilities
Financial Transactions & Accounting
- Manage
project financial records, process payments, and maintain accurate
ledgers, cash books, and program files.
- Review
invoices, staff advances, and reimbursements for accuracy, authorization,
and correct coding.
- Ensure
payroll data is captured accurately and charged to the correct donor cost
codes.
- Perform
monthly bank reconciliations and resolve outstanding items promptly.
- Support
financial documentation and maintain compliance with TechnoServe, GIZ, and
donor requirements.
Budget Monitoring & Reporting
- Track
program expenditures against budgets and flag variances for management
action.
- Assist
in preparing monthly, quarterly, and annual financial reports for internal
and donor requirements.
- Support
budget reviews, forecasts, and burn rate analysis.
- Ensure
all financial data is accurate, complete, and submitted within set
deadlines.
Partner Financial Support & Compliance
- Review
subaward/partner financial reports and supporting documentation for
accuracy.
- Monitor
partner expenditure against approved budgets and donor regulations.
- Provide
financial training and technical assistance to partners and field staff.
- Ensure
program financial operations comply with donor rules, TechnoServe
policies, and statutory regulations.
Audit & Internal Controls
- Support
internal and external audits by preparing schedules and documentation.
- Assist
in implementing audit recommendations and strengthening program-level
controls.
- Maintain
high levels of confidentiality regarding sensitive financial information.
Asset & Procurement Support
- Maintain
and update the fixed asset register and ensure effective safeguarding of
project assets.
- Support
periodic asset verification and resource utilization reviews.
- Collaborate
with procurement staff to ensure compliance with donor and TechnoServe
procurement policies.
Required Skills and Experience
- A
Bachelor’s Degree in Business-related courses, e.g, Accounting, Business
Administration, Economics, etc.
- Professional
Qualification in CPA, ACCA, and CMA is a MUST.
- 3-5years
of financial accounting experience, preferably in an NGO environment
- Excellent
IT skills with experience in operating computer-based financial management
systems
- Competent
to advanced level in Microsoft Excel
- Experience
and knowledge of Serenic Navigator is highly preferred
- Ability
to work under pressure with minimum supervision
- Experience
in working with projects funded by international donors
- Working
knowledge of donor compliance rules and regulations
- Willingness
and ability to take the initiative in identifying problems, suggesting
solutions, and implementing agreed solutions.
Success Factors:
Competency is a combination of knowledge, skills, and
abilities (KSAs) directly related to successful performance on the job.
Core Competencies include:
- Integrity
and honesty: Is widely trusted; seen as a direct, truthful
individual; presents truthful information appropriately and helpfully;
keeps confidences; admits mistakes; does not misrepresent himself or
herself for personal gain.
- Team
Work/ Relationships: Works co-operatively and flexibly with
other members of the team with a full understanding of the role to be
played as a team member and/or leader, to achieve a common goal.
Ability to build and maintain effective relationships and networks.
- Learning
attitude: Proactively takes advantage of opportunities to
learn. Actively identifies new areas for learning; applies and shares new
knowledge and skills appropriately.
- Diversity/Inclusiveness:
Demonstrates an understanding and appreciation for diversity and supports
diversity efforts. Interacts effectively and inclusively with people of
all races, cultures, ethnicities, backgrounds, religions, ages, and
genders.
- Communication:
Expresses ideas effectively in individual and group situations. Listens
effectively; shares information, ideas, and arguments; adjusts
terminology, language, and communication modes to the needs of the
audience; ensures accurate understanding; acts in a way that facilitates
open exchange of ideas and information; uses appropriate non-verbal
communication.
- Decision
making/Problem Solving: Can analyze situations, diagnose
problems, identify the key issues, establish and evaluate alternative
courses of action, and produce a logical, practical, and acceptable
solution. Can make effective decisions on a day-to-day basis, taking
ownership of decisions, demonstrating sound judgement in escalating issues
where necessary.
- Results-Oriented/
High Quality Deliverables: Stays focused on the efforts
necessary to achieve quality results consistent with programmatic or
departmental goals. Demonstrates the ability to achieve effective results;
works persistently to overcome obstacles to goal achievement. Accomplishes
tasks by considering all areas involved, no matter how small; showing
concern for all aspects of the job; and accurately checking processes and
tasks.
- Planning
& Time Management: Establishes a course of action for self
and/or others to accomplish a specific goal. Effectively plans, schedules,
prioritizes, and controls activities; identifies, integrates, and
orchestrates resources (people, material, information, budget, and/or
time) to accomplish goals. Prioritizes work according to the program or
department’s goals, not just own job responsibilities; manages own time
effectively.
- Business
Acumen: The ability to use information, ask the right
questions, and make decisions that make an impact on the overall business
performance.
Job Specific/Technical Competencies include:
- Financial
& Resource Management: The ability to estimate, justify, and
manage appropriate funding levels to support goal accomplishment. Managing
Resources is about understanding human, financial, and operational
resource issues to make decisions aimed at building and planning efficient
project workflows and improving overall organizational performance.
- Computer
Literacy: Demonstrates knowledge and ability to use specific
computer programs or applications for own functional area. Has the ability
to improve performance by integrating new and existing technology into the
workplace.
- Donor/Partnership
Management: Identifying opportunities and taking action to build
strategic relationships between one’s area and other areas, teams,
departments, or organizations to help achieve business goals.
- Analysis,
Research, Report Writing: Experience in business planning and
analysis, modeling for feasibility and execution. Able to analyze and
express oneself clearly in business writing.
- Innovative
Mindset: Curious inquiries, asks questions, and seeks out
information from multiple sources, learns from mistakes, sees change as an
opportunity.
Value Chain Specialist at TechnoServe Kenya
Key Responsibilities:
Strategic Planning and Technical Leadership
- Lead
the development of sector-specific strategies for the leather and
essential oils value chains, addressing key challenges such as product
quality, processing efficiency, and market access.
- Collaborate
with the Program Manager to ensure interventions align with the
program’s overall goals, ensuring responsiveness to the expressed needs of
MSMEs and industry studies.
- Support
the design and implementation of value chain diagnostics, ensuring a focus
on improving productivity, market linkages, and financial readiness across
both value chains.
Implementation and Coordination
- Coordinate
the delivery of technical assistance to anchor firms and MSMEs, including
supporting the integration of smallholder farmers, facilitating
certification pathways, and improving production processes.
- Facilitate
the development and scaling of inclusive sourcing models, such as
outgrower and aggregator structures, to strengthen supply chain
consistency in both sectors.
- Collaborate
with key sector actors to design and execute buyer engagement strategies,
B2B matchmaking, and trade forums, ensuring increased market linkages and
new business opportunities for MSMEs.
Capacity Building and Stakeholder Engagement
- Lead
the development and delivery of targeted training programs for MSMEs on
quality control, production efficiency, business management, and financial
readiness.
- Support
ecosystem MSMEs in adopting improved production techniques, such as
advanced tanning in leather or improved extraction methods in essential
oils, through hands-on training and field demonstrations.
- Foster
partnerships with anchor firms, government departments, financial
institutions, and other stakeholders to drive systemic change and promote
inclusive growth within the value chains.
Monitoring, Learning, and Reporting
- Collaborate
with the M&E team to develop value chain-specific performance
indicators, track progress, and assess the effectiveness of interventions.
- Support
the Program Manager in preparing progress reports, ensuring the
documentation of key milestones, success stories, and lessons learned.
- Assist
in refining the intervention strategy based on ongoing field insights,
market trends, and the evolving needs of MSMEs.
Compliance and Risk Management
- Ensure
that all activities adhere to donor requirements, TechnoServe policies,
and ethical standards, maintaining robust records of performance and
partnerships.
- Monitor
sector-specific risks, such as market fluctuations, climate change
impacts, and policy shifts, and propose mitigation strategies in
collaboration with the Program Manager.
Required Qualifications and Experience:
- Bachelor’s
degree in Agribusiness, Agricultural Economics, Business
Administration, Rural Development, or a related field.
- Minimum
3 years of relevant experience in value chain development, market
systems, or MSME support, with a focus on sectors like leather, essential
oils, or agriculture.
- Experience in
providing technical assistance and capacity building to MSMEs, including
training on production practices, business management, and financial
readiness.
- Proven
track record in facilitating market linkages, B2B matchmaking, and
buyer-supplier relationship building.
- Strong
understanding of inclusive business models, with experience in
integrating marginalized groups, including women and youth, into value
chains.
- Proficiency in
project management tools, reporting, and field coordination.
- Fluency in
English; Swahili proficiency is an asset.
Senior MSME Training Coordinator at TechnoServe Kenya
Key Responsibilities:
Training Coordination and Delivery
- Coordinate
and deliver group training sessions and one-on-one advisory sessions for
both Tier 1 and Tier 2 MSMEs, focusing on areas such as business
management, marketing, financial literacy, and production efficiency.
- Tailor
training modules to address the specific needs of MSMEs, ensuring that
training is relevant to their business goals and sector requirements.
- Provide
continuous support to MSMEs throughout the training process, offering
practical tools and advice to help them improve business operations.
Business Plan Development and Support
- Support
MSMEs in developing clear, efficient, and actionable business plans that
align with their growth objectives and address any operational challenges
they face.
- Ensure
that business plans are inclusive, with specific attention to the
integration of youth and women entrepreneurs.
- Provide
ongoing support in the implementation of business plans, including
monitoring progress, offering guidance on adjustments, and troubleshooting
challenges.
Monitoring and Evaluation
- Track
the progress of MSMEs on a monthly basis, evaluating the evolution of
their businesses in terms of productivity, profitability, and market
access.
- Use
diagnostic tools and regular follow-ups to assess training effectiveness
and adapt support strategies as needed.
- Ensure
the successful adoption of best practices and business strategies that
contribute to the sustainable growth of MSMEs.
Linking MSMEs to Funding Opportunities
- Identify
appropriate funding opportunities for MSMEs and provide guidance
throughout the application and negotiation process.
- Support
MSMEs in preparing for and engaging with potential funders, ensuring that
they are well-positioned to secure financing.
- Facilitate
discussions between MSMEs and financial institutions, helping to bridge
the gap between businesses and funding opportunities.
Facilitating Business Opportunities and Market Linkages
- Assist
MSMEs in identifying and accessing new business opportunities, both within
their local markets and beyond.
- Facilitate
market linkages by connecting MSMEs with potential buyers, suppliers, and
business partners.
- Support
MSMEs in building long-term business relationships that contribute to
their growth and market presence.
Ensuring Inclusivity and Gender Equity
- Ensure
that all training and support activities are inclusive, specifically
addressing the challenges faced by youth and women entrepreneurs.
- Design
training programs that are accessible to marginalized groups and encourage
their active participation in the MSME development process.
- Monitor
the inclusion of women and youth in all MSME-related activities, ensuring
they are provided with the tools and opportunities to succeed.
Collaboration and Reporting
- Collaborate
closely with the Program Manager and other team members to ensure the
seamless delivery of training services and alignment with overall program
goals.
- Provide
regular progress reports on the training activities, including feedback on
the effectiveness of the training, the progress of MSMEs, and any
adjustments needed.
- Support
the program’s monitoring and evaluation efforts by contributing to data
collection, analysis, and reporting on training outcomes.
Required Qualifications and Experience:
- Bachelor’s
degree in Business Administration,Agribusiness,Economics,Education or
a related field.
- Minimum
2 years of experience in delivering business training, capacity
building, or advisory services to MSMEs, particularly in sectors such as
agriculture, leather, or essential oils.
- Experience in
designing and delivering training programs tailored to the needs of small
businesses, with a strong focus on practical, actionable content.
- Demonstrated
ability to work with youth and women entrepreneurs, with a proven
track record of fostering inclusion and supporting underrepresented
groups.
- Strong
communication and facilitation skills, with experience in conducting
group training sessions and one-on-one advisory support.
- Proficiency in
project management, monitoring, and reporting tools.
- Fluency in
English; Swahili proficiency is an asset.
Monitoring, Evaluation and Learning Specialist at TechnoServe Kenya
The MEL Specialist will lead the design and implementation
of the program’s Monitoring, Evaluation, and Learning (MEL) system, ensuring
rigorous tracking of results, delivery of the learning agenda, and timely donor
and internal reporting. This role requires strong technical skills in MEL
design and analysis, program coordination, and stakeholder engagement, as well
as experience with private-sector-oriented development programs.
Key Responsibilities
MEL System Design & Implementation
- Lead
the development, rollout, and continuous refinement of the MEL framework,
tools, and processes.
- Define
and track progress against key outcome indicators such as:
Product quality improvements among MSMEs,Number of buyer agreements
and letters of intent.
- MSMEs
achieving financial readiness and investment plans.
- Ensure
data collection is timely, accurate, and aligned with program and
organizational standards.
Learning Agenda & Knowledge Management
- Drive
the program’s learning agenda, focusing on: Effectiveness of
training-of-trainers (TOT) delivery models,Impact of aggregation models on
MSME competitiveness. Influence of buyer incentives on MSME quality
improvements.
- Facilitate
regular reflection sessions with program teams and partners to translate
findings into program adaptation
- Produce
knowledge products (case studies, briefs, dashboards) for internal and
external dissemination.
Reporting & Compliance
- Coordinate
and compile program reports for donors and internal stakeholders, ensuring
compliance with requirements and deadlines.
- Maintain
accurate, up-to-date data in internal systems, ensuring consistency
between field records, databases, and reporting outputs.
- Liaise
with program and operations teams to validate reported results and ensure
alignment with contractual targets.
Program Coordination & Support
- Work
closely with technical leads to integrate MEL findings into program
delivery and strategy adjustments.
- Support
partner capacity building on data collection, analysis, and utilization.
- Contribute
to work planning, activity tracking, and cross-team communication.
Basic Qualifications
- Bachelor’s
degree in Economics, Statistics, Monitoring & Evaluation,
International Development, or related field (Master’s degree preferred).
- Minimum
5 years’ experience in MEL roles, preferably in private sector
development, agribusiness, or value chain programs.
- Proven
skills in MEL system design, data management, and use of quantitative and
qualitative research methods.
- Strong
track record in donor reporting, preferably with multi-stakeholder or
multi-sector programs.
- Excellent
communication skills with the ability to synthesize complex findings for
diverse audiences.
- Proficiency
in data analysis software (e.g., Excel, Power BI, STATA, SPSS) and mobile
data collection tools.
Senior Contract Analyst
Job Category: Programs
Requisition Number: SENIO005069
Schedule: Full TimeKenya Main Office
Nairobi, NA 00800, KEN
The Senior Contracts Analyst will be responsible for
managing all contract-related activities under the Inclusive Retail Market
Access program. This includes drafting, reviewing, and negotiating contracts
with partners, ensuring legal compliance, minimizing risk, and aligning
agreements with donor and organizational policies. Support in resolution of any
issues related to contract terms and obligations and provide clear
communication and guidelines on contract matters. Facilitate smooth
collaboration to support the timely execution of contracts and address any
emerging legal or operational challenges. The role requires strong attention to
detail, understanding of legal frameworks, and the ability to support smooth
operational relationships with retailers, suppliers, and consultants.
Senior Agribusiness Supply Chain Advisor
Job Category: Programs
Requisition Number: SENIO005068
Schedule: Full TimeKenya Main Office
Nairobi, NA 00800, KEN
The Senior Agribusiness Supply Chain Advisor will serve as
the primary liaison with retail partners under the Inclusive Retail Market
Access program. This position is responsible for co-creating and executing
commercially viable, inclusive sourcing models that integrate emerging
suppliers, including smallholder-linked producers, aggregators, and SMEs. The
role combines technical know-how in agribusiness and sourcing systems with
strong facilitation, relationship management, and program execution skills to support
inclusive transformation in horticultural value chains
Business Counselor (4 Posts)
Job Summary
TechnoServe is seeking to fill 4 positions of Business
Counselors to support the implementation of program activities in Nairobi and
Kisumu counties. The Business Counsellor is responsible for the day-to-day
implementation of field activities under the program, focusing on supporting
program participants through mobilization, training, and business advisory
services. The role contributes to achieving program deliverables through close
collaboration with Business Advisors.
Agronomy Advisor
Program Description
TechnoServe’s Nespresso AAA Sustainable Quality
Program is a partnership with Nespresso SA program is designed to
introduce the Nespresso AAA program to Africa in Ethiopia, Kenya and South
Sudan. The overarching goal is to reduce poverty of 200,000 smallholder coffee
farmers in Kenya and Ethiopia through increased coffee incomes as a result of
improved yields, quality and market access to Nespresso’s AAA supply chain.
Role Description
The Agronomy Advisor shall support the
implementation of strategies that will enable clients to achieve sustainable
increases in coffee quality and yields.