Danish Refugee Council (DRC) at Protection Coordinator
About DRC
The Danish Refugee Council (DRC) is a humanitarian,
non-governmental and non-profit organization, founded in 1956, that works in
more than 35 countries around the world. DRC is one of the largest protection
actors in Kenya, actively coordinating and advocating for improving the
protective environment for refugees and host communities. DRC implements
Protection monitoring, Child Protection and GBV prevention and response
programmes in its areas of operation to address protection issues faced by
displaced and non-displaced at-risk groups and individuals. The programme also
aims to identify and build synergies with DRC´s Economic Recovery sector to
facilitate durable solutions and Humanitarian Disarmament & Peace Building
activities to enhance to respond to the needs of communities affected by acute
crisis as well as those in protracted displacement situations.
Overall purpose of the role:
The Protection Coordinator is technically responsible for
ensuring quality protection programming and is the overall country level
technical lead within the protection sector. The Protection Coordinator has the
overall responsibility for providing technical and programmatic support for DRC
and partners protection activities in the DRC areas of operations in Kenya. The
role will include leading country level protection analysis, strategy
development and implementation, providing protection sectoral technical
instructon and support, technical line supervision responsibilities for
protection staff and interventions that contain protection, throughout the
programme / project cycle; ensure quality protection sectoral programming and
compliance with protection sector standards, including leading monitoring and
evaluation efforts, staff capacity building and training, development of protection
tools, and development of protection related advocacy messages using evidence.
The role will also support in the localization processes and strategy.
Duties & Responsibilities:
Protection sectoral technical responsibility
- Lead
protection analysis efforts, the development and implementation of the
country level protection strategy.
- Technically
responsible for the overall protection portfolio and ensuring AGDM in
protection activities.
- Oversee
and lead the development, harmonisation and rollout of internal protection
related tools, Standard Operating Procedures, policies, and guidelines
related to DRC’s protection interventions.
- Act as
a reference point for other sectors’ colleagues for
Protection Mainstreaming
Technical Supervision
- Technically
supervise protection managers and team leaders and provide technical
advice and guidance to protection staff.
- Responsible
for participating in human resource processes including the recruitment of
protection sectoral technical staff in country and setting performance
objectives and performance appraisals for protection managers and team
leaders.
- Responsible
for identifying protection sectoral technical gaps and establishing
capacity building plans for protection sectoral staff.
- Work
closely with relevant protection staff in the development and delivery of
capacity building efforts.
- Provide
regular technical support and guidance to protection teams and other
relevant staff in both a structured and on a case-by-case basis.
Protection programme
development, quality assurance and oversight
- Maintain
oversight of overall protection programme implementation, including
budgets and indicators, in close collaboration with Head of Program, Area
managers, Protection Team Leads and Project Managers.
- Participate
in programme / project review meetings, including grant opening, grant
review and close out meetings.
- Review
and update of technical approaches, protection SOPs.
- In
collaboration with the PIM/Advocacy specialist develop protection
monitoring reports, and review protection monitoring tools on an annual
basis or as needed.
- Lead
the revision of tools and SOPs for the current case management system.
- Support
program teams to review current referral mechanisms to link beneficiaries,
particularly vulnerable individuals and groups, to services, through
service mapping, referral workshops, and SOPs;
- Provide
regular technical trainings and capacity building to protection staff,
partners, and on key DRC protection concerns and product solutions.
- Coordinate
with other sectors to move towards integration of protection programs
wherever possible or mainstreaming of protection within other sectors
where integration is not available.
- Ensure
protection mainstreaming including review of all programming
approaches, SOPs and tools, and staff capacity development.
- Organize
and facilitate regular Protection team meetings across subsectors and
field offices for knowledge sharing, peer support and quality improvement.
- Coordinate
with MEAL to support the development of MEAL tools, and accountability
systems, including incorporation of feedback mechanisms for staff and
beneficiaries, into program;
- Oversee
compilation of project related internal and external reports and
communication
Coordination and Advocacy
- Regular
coordination and liaison with UNHCR Protection unit and/or other
Protection partners and government authorities at country level.
- Collaborate
with relevant internal and external technical experts on issues related to
relevant sector.
- Represent
DRC at relevant protection coordination meetings.
- Actively
participate in internal coordination meetings.
- Along
with Advocacy/PIM specialist, develop monthly protection monitoring
reports for external circulation. With clear and targeted recommendations
for different audiences. for
- Support
training on protection advocacy for local civil society and other local
stakeholders.
- Lead
the development of protection advocacy strategies and plans.
Project development
- Contribute
to and coordinate the design, implementation and evaluation of Protection
related programming to secure follow on or expansion funding for the
protection portfolio as per identified needs and in a standardized manner
across programmes.
- Lead
on proposal design, including activity design and budgeting, along with
protection leads, where needed. Sign-off on all project proposals and
budgets (related to protection activities)
- Perform
any other relevant tasks as requested by Line Manager.
Experience and Technical Competence
- Significant
knowledge of International Human Rights Law, particularly with Refugee Law
and of Durable Solutions.
- Minimum
7 years’ experience implementing and developing Protection programs in
displacement contexts
- Experience
of Protection as well as Child Protection and GBV programming, Case
Management and Gender.
- Experience
in Protection Information Management systems and tools
- Experience
in international humanitarian work, advocacy and policy development at
national level, and of high level representation.
- Experience
of preparing a protection programming strategies and advocacy strategies
for a complex programme covering multiple sites.
- Experience
in coordinating and standardizing approaches across a multi-site
programme.
- Experience
of integrating protection with other sectors’ programming.
- Experience
providing remote technical guidance and developing training to suit a
variety of audiences.
- Demonstrated
ability to conduct trainings on protection and human rights topics,
including staff training.
- Experience
with MEAL tools.
Education
- Master’s
degree in social science, Law or humanitarian aid
Key stakeholders:
- UN
Agencies, coordination bodies
- Government
authorities and institutions
- Partners
- Persons
of Concern
- DRC
Staff
- Donors
About you:
In this position, you are expected to demonstrate DRC’s five
core competencies:
- Striving
for excellence: You focus on reaching results while ensuring an
efficient process.
- Collaborating: You
involve relevant parties and encourage feedback.
- Taking
the lead: You take ownership and initiative while aiming for
innovation.
- Communicating: You
listen and speak effectively and honestly.
- Demonstrating
integrity: You act in line with our vision and values.
Conditions
- Contract:
One-year contract with possibility of extension, subject to funding and
performance. Salary and other conditions are offered in accordance with
DRC’s Terms of Employment.
- Availability: April
2026
- Duty
station: DRC Country Office, Nairobi
Application and CV:
- Only
motivated applications that address the stipulated duties and meet the
required qualifications, sent together with a CV, will be
considered.
- DRC
only accepts applications sent via our online-application form on
www.drc.ngo under Vacancies. Please remember to upload both a letter of
application and your CV and do not attach any written
recommendations.
- Please
submit your application and CV in English no later than 1st April,
2026
Safeguarding & Code of Conduct Coordinator at Danish Refugee Council
Safeguarding & Code of Conduct Coordinator
About DRC
The Danish Refugee Council (DRC) is a humanitarian,
non-governmental and non-profit organization, founded in 1956, that works in
more than 35 countries around the world. DRC is one of the largest protection
actors in Kenya, actively coordinating and advocating for improving the
protective environment for refugees and host communities. DRC implements
Protection monitoring, Child Protection and GBV prevention and response
programmes in its areas of operation to address protection issues faced by
displaced and non-displaced at-risk groups and individuals. The programme also
aims to identify and build synergies with DRC´s Economic Recovery sector to
facilitate durable solutions and Humanitarian Disarmament & Peace Building
activities to enhance to respond to the needs of communities affected by acute
crisis as well as those in protracted displacement situations.
Overall purpose of the role:
Overall purpose of the role: The Safeguarding & Code of
Conduct Coordinator serves as a vital link between HQ Safeguarding & Code
of Conduct and Country Operations, ensuring that investigations, prevention
efforts, and safeguarding measures are implemented to a consistent global
standard while remaining responsive to local contexts and specificities. The
position leads case handling (investigations and monitoring) primarily within
the assigned geographical scope, provides expert advisory support to Country
Operations, and contributes to global prevention, capacity building, and
compliance tracking in alignment with the centralized Safeguarding & Code
of Conduct model.
Duties & Responsibilities:
- Investigations
& Case Handling
- Coordinate
with the Global Registrar to ensure clear, accurate intake documentation
and timely case allocation- and actively contribute to the Global Intake
Committee.
- Lead
investigations as Authorizing Officer or conduct internal investigations
as investigator under the monitoring of the relevant Authorizing Officer
and the authority of the Global Investigations Lead.
- Produce
high quality reports on investigation (closure or investigation reports),
advisory reports on gaps, risks and issues identified during investigation
and contribute to donor reporting.
- Ensure
appropriate case update and maintenance in the relevant trackers and
secured database.
- Support
post-case follow-up, ensuring Management Action Plans are completed and
recorded in the tracker.
Prevention & Safeguarding (PSEAH)
- Act in
support to the Prevention & Safeguarding functional lead for tasks
linked to assigned hub, with emphasis on Protection from Sexual
Exploitation, Abuse, and Harassment (PSEAH)
- Support
contextual risk assessments and implementation of mitigation measures for
safeguarding and ethical risks, feeding into global analysis.
- Contribute
to adapting global prevention and safeguarding tools to local contexts,
ensuring accessibility and cultural appropriateness.
- Train
and mentor Country Operation Focal Points and managers on safeguarding,
survivor-centered approaches, and ethical obligations.
Compliance & System strengthening
- Monitor
Safeguarding & Code of Conduct-related compliance in assigned hub,
including functionality of reporting mechanisms and channels (Code of
Conduct Reporting Mechanism), availability and skillset of trained
investigators, support the delivery of mandatory and some advanced ethics
training.
- Maintain
a functional pool of Focal Points across the primary geographical area of
focus.
- Flag
compliance gaps to the Head of Safeguarding & Code of Conduct and
relevant functional leads.
- Share
lessons learned, good practices, and case trends with the HQ Safeguarding
& Code of Conduct Team- and contribute to yearly or quarterly
Safeguarding & Code of Conduct reports.
Cross-functional Coordination & Representation
- Maintain
strong relationships with Country Directors, Human Resources, Risk &
Compliance, MEAL, and Programme teams related to assigned areas of
intervention.
- Promote,
in coordination with relevant stakeholders, the effective integration of
the CoCRM and the Community Feedback Mechanism to provide safe,
coordinated, and accessible channels for reporting and responding to
ethical concerns within the scope of intervention.
- Advance
DRC’s Localization vision by strengthening ethics-related
capacity-strengthening among implementing partners (e.g. targeted
training, tool design, advisory support for CO Focal Points and
multi-country projects teams).
- Represent
the Safeguarding & Code of Conduct function in relevant hub-level
forums, inter-agency networks, and donor engagement opportunities.
Technical Supervision Responsibilities:
- Providing
technical direction, guidance, and where mandated, instructions to ensure
compliance with DRC policies, standards, and strategies.
- Supporting
managers and technical staff through regular communication, capacity
building, and promotion of best practices.
- Escalating
and, where authorized, addressing issues of non-compliance or poor performance
in line with the technical supervision mandate.
- Participating
in the recruitment of technical senior Safeguarding staff in Cos.
- Support
CD’s with assessing the technical skills and performance of most senior CO
Safeguarding staff
Experience and Technical Competence
- Minimum
5 years of experience working with code of conduct or similar in a large
or local organization, influencing senior-level management and key
stakeholders effectively across the organization and within complex
contexts.
- Minimum
5 years of experience in conducting and/or monitoring highly sensitive
internal investigations.
- Demonstrated
experience in developing and delivering successful training sessions
(including advanced ToTs), facilitating meetings.
- Field-related
experiences (being based in a humanitarian setting/operation for a minimum
of 3 years) are considered an asset.
- Demonstrated
experience in Safeguarding and PSEAH standards, including an ability to
apply a survivor-centered approach.
- Familiarity
with trauma-informed practices and duty of care.
- Demonstrated
counter-fraud and anti-corruption experience.
- Familiar
with Risk & Compliance and risk assessment tools and methodology.
- Commitment
to upholding and modelling DRC’s values and Code of Conduct.
- Demonstrating
integrity, diplomacy, professionalism, reliability and resilience at all
times.
- Able
to always work professionally and with the utmost degree of
confidentiality.
- Highly
developed critical analysis and reasoning skills.
- Ability
to quickly build personal rapport and trust.
- Interpersonal
and intercultural skills and a strong ability to collaborate and network.
- Strong
computer skills, facility with MS Pack Office, Power BI, OneDrive and
email software.
Education
- Master’s
degree in social science, human resources law, criminal law, human rights,
gender or gender-based violence, international affairs, or equivalent
- CHS-type
PSEAH Investigation or other investigation certificates.
- Counter-fraud
& Anti-corruption certificates are an asset
Languages:
- Fluent
in English (oral and written)
- Have
good or strong oral and written communication skills in French, Spanish or
Arabic is an advantage
Key stakeholders:
- Head
of Safeguarding & Code of Conduct
- Safeguarding
(PSEAH) Global Advisor, Global Investigations Lead, Global Registrar.
- Safeguarding
& Code of Conduct Team
- CoCRM
functions in the [insert Hub] area.
- Executive
Director .- EAGL Hub
- Country
Directors
- Accountability
to Affected Populations Global Advisor.
- MEAL
team.
- Global
Safety team
- Governance,
Risk & Compliance Section.
- Donors.
- Peer
organizations and networks
About you:
In this position, you are expected to demonstrate DRC’s five
core competencies:
- Striving
for excellence: You focus on reaching results while ensuring an
efficient process.
- Collaborating:
You involve relevant parties and encourage feedback.
- Taking
the lead: You take ownership and initiative while aiming for
innovation.
- Communicating: You
listen and speak effectively and honestly.
- Demonstrating
integrity: You act in line with our vision and values.
Conditions
- Contract:
One-year contract with possibility of extension. Salary and other
conditions are offered in accordance with DRC’s Terms of Employment.
- Availability:
May 2026
- Duty
station: Nairobi,
Application and CV:
Only motivated applications that address the stipulated
duties and meet the required qualifications, sent together with a CV, will be
considered.
DRC only accepts applications sent via our
online-application form on www.drc.ngo under Vacancies. Please remember to
upload both a letter of application and your CV and do not attach any written
recommendations.
Please submit your application and CV in English no later
than 19th March, 2026
Partnership and Localization Advisor (Country-Focused) at Danish Refugee Council
About the job
DRC is currently looking for a highly qualified Roving
Partnership and Localization Advisor to support us operationalize our
Localization Vision 2030 and be a direct companion for Country Operations in
this process. You will be part of the Localization management Unit in HQ, which
leads the organisation-wide operationalization of localization and supports the
organisation change policy, practice and approaches to enable the shift from
direct implementation as the main response modality to supporting local actors
to lead. The unit coordinates the wider Localization Team in HQ; a small,
committed and closely collaborating team that is comprised of colleagues from
various divisions and departments, all working towards DRC’s localization
vision from their programmatic, operational or support perspective. Your
contribution to the team will be the needs and knowledge of Country Operations
– you will be their direct companion on the path towards developing and
implementing localization strategies and support them to make the necessary
organizational and programmatic changes towards this end.
You will be based in either DRC Jordan, Lebanon or Kenya on
a national contract with potential extensive travel (up to 50% of your time) to
DRC’s priority country operations (COs) (to be decided).
Your main duties and responsibilities will be:
- Provide
technical programmatic and operational advice to develop and elevate a
localized approach to programming in DRC Country Operations.
- Support
the development of country-level organizational structures that enable
localization ambitions.
- Collaborate
closely with country level programme and support staff to ensure a
localized approach is embedded in the COs’ partnership approaches and
mainstreamed across DRC’s response in the country.
- Contribute
to scoping for new programmatic and funding opportunities to improve and
increase localization efforts.
- Contribute
to the identification and conceptual development of model program concepts
under the heading of localization and partnership engagement, for
potential replication.
- Support
with CO’s strategic direction of localization ambitions, with a special
focus on but not limited to supporting the development of localization
roadmaps/strategic plans at country and their reflection into Country
Strategic Plans.
- Lead
on supporting/implementing globally initiated pilot localization
initiatives in selected countries, in collaboration with the localization
team.
- Provide
technical support with the use of global tools and resources, including
(acceptable) adaptations to fit to specific contexts.
- Support
staff learning and development in COs, including coaching and mentoring of
direct counterparts, focused learning for wider programmes teams, and
providing induction for new staff.
About you
To be successful in this role we expect you to have at least
7 years’ demonstrable experience in similar advisory or operational roles in
international humanitarian and/or development organizations. You should have
demonstrable experience developing and overseeing programming that supports
local leadership. We also expect you to have substantial experience working
with local partners, as well as strong understanding of the operational aspects
of partnering, including experience with donor compliance requirements.
Moreover, we also expect the following:
Required
- Fluent
in written and spoken English and the working language of the country of
residence
- Able
to travel up to 50% of the time
- Able
to operate in a physically demanding working environment
- Master’s
degree in development or humanitarian studies, sociology, political
science, human geography or similar
Desirable
- Demonstrable
skills with the design and facilitation of training and workshops
- Excellent
communication skills for writing and presentation
- Demonstrable
skills in project design and proposal development
- Demonstrable
ability to lead and support change processes at management level
- Advanced
level in written and spoken French or Arabic
Closing date for applications: 8 March 2026.
Protection Assistant – Psychosocial counselor at Danish Refugee Council
Overall purpose of the role
The Danish Refugee Council (DRC) has enshrined localisation
in its Strategy 2025 through its “Go Local” principle, which aims to engage
local partners through “principled, equitable and collaborative partnerships in
pursuit of a relevant, effective and sustainable response.” DRC’s Kenya
programme has articulated broader localisation objectives through its strategic
priorities for 2023, which include the aims to strengthen DRC Kenya’s
collaboration with local actors, foster synergies around programming and advocacy,
and promote the protection of rights and peaceful coexistence in
displacement-affected areas.
The purpose of this post is to provide day-to-day management
and psychosocial support and related activities in Kakuma and Kalobeyei.
In particular, the person is responsible for addressing mental health
needs of GBV survivors and Persons of Concern. In collaboration with the
Protection Officer GBV Response (Psychosocial Counsellor), S/he will be in
charge of the provision of training and supervision of the GBV Para-Counselors,
to respond to cases of GBV in the camp and ensure effective case management. S/he
will work and liaise closely with the Protection Officer GBV Response
(Psychosocial Counsellor), Protection Officer – LGBTIQ+, Protection Assistant
GBV Response-(Psychosocial Counsellors (LGBTIQ+), Protection Assistants GBV
Response (Psychosocial Counsellors), Protection Officer GBV Prevention,
Protection Assistant GBV Prevention and Refugee Led and Women Refugee Led
Organizations (RLOs/WRLOs) on documentation of program activities as per the
donor requirements.
Responsibilities:
R1. Case Management:
- Provide
comprehensive case management psychosocial counseling to GBV survivors
focused on the survivor centered approach.
- Provide
assessment and counseling both at individual and group level as the
situation demands.
- Ensure
all work with GBV survivors is confidential and that ethical practices are
observed.
- Document
client data accurately in the intake forms and ensure they are under lock
and key.
- Ensure
that the GBVIMS is accurately updated on a regular basis.
- Participate
in the interpretation of the data analyzed on trends and work with
prevention team to disseminate information to all relevant stakeholders.
- Participate
in the development of the case management monitoring tools and systems and
ensure that all staff that are required to utilize it are trained on the
correct way of handling the systems.
- Participate
in the preparation of accurate reports for all Psycho-social related
activities.
- Participate
in design of case management and psychosocial projects.
R2. Coordination and Networking:
- Maintain
and strengthen existing networks through other service providers at the
camp level, to ensure that GBV survivors receive quality services and
support both at the agency levels.
- Actively
participate in scheduled meetings such as the Case Conferences, safe haven
inter-agency meetings and as assigned.
- Strengthen
existing referral systems and identify new networks to work with to ensure
holistic support to the clients.
- Work
in close collaboration with the prevention team to ensure ongoing needs of
at-risk groups, women and girls are being met in the prevention related
activities.
- In
collaboration with other partners, design psychosocial interventions
within the refugee community focusing on the psychosocial needs of adults,
youth and children.
- Participate
in conducting trainings for partners on relevant organizational
development areas and support peer learning between DRC and other partner
agencies.
R3. Community Engagement and Outreach:
- Conduct
sensitization, dialogue and mediation sessions with the wider population
about issues of trauma and GBV.
- Facilitate
formation of support groups for survivors of GBV and other vulnerable
groups.
- Identify
and strengthen Community structures through engaging community leaders,
camp management and other stakeholders to ensure that the survivors
receive adequate support at the community level.
- Support
the Protection Officer GBV Prevention and Protection Assistant GBV
Prevention and RLOs/WLOs in dissemination of relevant information during
the Community GBV prevention forums and meetings.
R4. Monitoring and Evaluation:
- Assist
in preparing daily, monthly, quarterly and annual reports, progress notes,
and treatment plans on time.
- Use
appropriate data collection tools and submit assessments and reports in a
timely and accurate manner.
- Work
closely with the refugee staff to ensure quality reporting.
- Assist
in the designing, planning, implementing and facilitating external
training for numerous target groups.
- Ensure
Core Humanitarian Standards are mainstreamed in the day-to-day project
implementation.
- Attend
relevant training forums relevant to the job.
- Assist
with any other related activities as deemed necessary by the supervisor.
R5. Staff Management and Development:
- Provide
supervision to the Para counsellors and ensure effective provision of
Psycho-social services.
- Conduct
continuous performance/evaluation for the Para counsellors working under
her/him.
- Engage
in quality self-care through supervision, debriefings, and other shared
sessions.
- Conduct
regular formal and on-job training and mentorship to Para-Counsellors on
areas related to Case Management, Counselling and other related topics to
enhance professionalism.
- Conduct
regular case conference meetings with the Para-counsellors both at
individual and group levels.
- Organize
for external capacity building forums on GBV Case Management and
Therapeutic Counselling techniques.
Experience and technical competencies:
- 2
years’ experience in providing psychosocial counseling to survivors of
sexual and gender-based violence.
- Good
team player: able to take direction and work collaboratively with others.
- Excellent
written and verbal communication skills, including empathic listening.
- Ability
to communicate in a highly professional manner with clients, community
members and professional partners.
- Able
to complete required reporting and documentation within the deadlines set.
- Highly
motivated, creative, and compassionate person who is dedicated to ensuring
that models of best practice are utilized.
- Able
to uphold high ethical and professional standards.
- Able
to maintain the highest levels of confidentiality.
- Problem
solving and conflict resolution skills.
- Ability
to work in a challenging environment.
- Ability
to promote the values of equality, non-discrimination, and human rights
for all.
- Experience
working in a refugee context is highly desirable.
Education:
- Bachelor’s
degree in psychology or counselling
- Fluent
in written and spoken English and Swahili.
DRC’s Core competencies:
All DRC roles require the post-holder to master the DRC’s core competencies
below:
- Striving
for excellence: you focus on reaching results while ensuring an
efficient process.
- Collaborating: you
involve relevant parties and encourage feedback.
- Taking
the lead: you take ownership and initiative while aiming for
innovation.
- Communicating: You
listen and speak effectively and honestly.
- Demonstrating
integrity: you Uphold and promote the highest standards of
ethical and professional conduct in relation to DRC’s values and Code of
Conduct, including safeguarding against sexual exploitation, abuse and
harassment.
Conditions:
Contract duration: 9.5 months contract. Salary
and conditions will be in accordance with the Danish Refugee Council terms of
employment for National staff.
Economic Recovery Officer at Danish Refugee Council
Overall purpose of the role:
Working under the Project Manager as Economic Recovery
Officer is responsible for various project activities within the Economic
Recovery sector, with an understanding of market systems. The project aims to
link with cross-border markets in Dollo-Ado region of Ethiopia and Gedo region
of Somalia, and to specifically target women and youth (male and female). In
addition, he/she will undertake other duties assigned by the Project Manager in
a matrix management arrangement with the Head of Programmes and technical
coordination with Project Coordinator- inclusive markets and project partners
in the TIG’s to ensure the project expectations are met. Applications from
qualified candidates who worked in the context are strongly encouraged
Duties & Responsibilities:
Program Management, Development, Monitoring and
Evaluation
- Carry
out participatory needs assessments and identify appropriate Economic
Recovery interventions to increase incomes and long-term resilience for
the local community.
- Develop
a good understanding of facilitation-based interventions in the market
sector that support it, including demonstrating a good understanding of
market opportunities for smallholder farmers, gender and youth.
- Prepare
quarterly workplans and raise quarterly PRs as per the project workplan
- Take
an active role in periodic project review and planning meetings; and
external meetings as often as requested by the project Manager.
- Take a
lead role in the documentation of lessons learned and ensure they are fed
into the design of activities.
- Take
part in field reporting by preparing technical internal and external
reports for DRC Kenya’s activities in Mandera, in accordance with EU
guidelines and support implementing M&E plans and share with MEAL team
for consolidation.
- As
assigned by project Manager, take major part in implementation of DRC
Kenya, BORESHA activities in the project target areas and also support
post implementation monitoring as and when required.
- Develop
relevant training manuals and practices for target beneficiaries and lead
in facilitating training where necessary.
- Ensure
all project beneficiaries are properly mentored and supported throughout
the project.
- Gather
community feedbacks and feed into the monthly accountability template.
- Adhere
to CHS Principles in day to day project implementation; participate in CHS
audits; support in implementing the M&E plan.
Coordination & Partnership
- Promote
collaboration and synergy between DRC, DW, BORESHA consortium members,
partners, local authorities, local communities and other agency
interventions.
- Engage
various market players, develop partnerships, carry out partnership
activities and act as a professional and credible spokesperson for the
program.
- Support
the consortium members and DRC Kenya Project Manager to ensure effective
liaison with stake holders and relevant Government of Kenya departments,
from the location to divisional levels, as needed.
- Participate
in external stakeholder meeting and maintain external relations involving
government officials and other key stakeholders.
- Support
the Project Manager through contributing to the PMM preparations for the
project.
- Support
Project Manager in liaising with DRC Kenya partners to get weekly and
monthly updates of the project implementation.
Budget Management
- Support
budget drafting exercise as per the identified or prioritized needs of the
project as well as new projects.
- Support
budget tracking to check budget utilization and work closely with the
Project Manager to address any spending gaps identified.
- Prepare
quarterly budget forecast for respective project activities as well as
participate in Monthly BFU meetings
Experience and Technical Competence
- Must
have a degree in Agribusiness Management, Agricultural Economics,
Entrepreneurship, Business Administration, or other livelihoods related
disciplines;
- Minimum
3 years’ experience in implementing livelihoods or income generating
projects preferably with an NGO. Experience in Mandera County as well as
cross border programming is strongly preferred.
- Have
an understanding of MSD approach, Value chain growth and development,
microenterprise / small business development including VSLA / Groups, DRR
interventions and animal health initiatives.
- Skills
or training in financial literacy as well as implementation of integrated
programming approach is desirable
- Prior
experience working with local governments and stakeholders in
implementation of projects, including community mobilization skills.
- Ability
to work independently and as part of a team; well organized, and able to
prioritize multiple tasks
- Working
knowledge of MS Office and other relevant computer applications
- Able
to adapt to changing program priorities and emergency priorities that may
arise.
- Good
planning and organizational skills coupled with problem solving
capabilities.
Education
- Must
have a degree in Agribusiness Management, Agricultural Economics,
Entrepreneurship, Business Administration or other livelihoods related
disciplines;
Key stakeholders:
- Program
implementation teams and MEAL staff in Mandera Field and Country Offices.
- National
and county government authorities
- INGO/NGOs
- Donors
- Implementing
partners
About you:
In this position, you are expected to demonstrate DRC’s five core competencies:
- Striving
for excellence: You focus on reaching results while ensuring an
efficient process.
- Collaborating:
You involve relevant parties and encourage feedback.
- Taking
the lead: You take ownership and initiative while aiming for
innovation.
- Communicating:
You listen and speak effectively and honestly.
- Demonstrating
integrity: You act in line with our vision and values.
Conditions
- Contract: One-year
contract with possibility of extension, subject to funding and
performance. Salary and other conditions are offered in accordance with
DRC’s Terms of Employment.
- Availability: February
2026
- Duty
station: Mandera Base office.
Application Deadline: 23rd January 2026
Principal Operations Support Advisor – East Africa and Great Lakes at Danish Refugee Council
About the job
Are you passionate about driving operational efficiency and
impact across humanitarian programmes? As a key member of our HQ Hub in East
Africa & Great Lakes, the Principal Operations Support Advisor –
East Africa and Great Lakes plays a pivotal role in supporting the
Executive Director of the Hub (EDH) in maintaining a comprehensive overview of
technical and operational performance across Country Offices. The role enables
informed and strategic engagement with Country Directors and ensures effective
oversight of key operational processes. While direct coordination on compliance
and process improvements takes place between HQ functional units and Country
Offices, this position intervenes when issues require escalation, cross-functional
resolution, or strategic engagement at the EDH and Country Director level.
Your main duties and responsibilities will be:
- Provide
strategic oversight and analysis of Country Office (CO) performance,
supporting the EDH in identifying emerging risks and coordinating timely
management responses.
- Ensure
consistent adherence to global operational standards, driving
accountability and continuous improvement across COs.
- Lead
and oversee risk management processes across CO’s within the Hub, ensuring
accurate risk registers, effective mitigation strategies, and appropriate
escalation of high-level risks.
- Validate
and advise on reported losses, ensuring robust root cause analysis and
implementation of corrective measures to strengthen controls.
- Contribute
to annual sustainability assessments by reviewing operational and
financial performance, identifying systemic challenges and opportunities
for improvement.
- Oversee
the implementation of audit recommendations and strengthen compliance
mechanisms across Country Offices.
- Participate
in incident management teams, ensuring timely and compliant operational
responses to crises.
- Promote
a proactive, solution-oriented approach between HQ and COs to strengthen
organizational agility and cross-departmental collaboration.
- Serve
as Officer-in-Charge during EDH absences, ensuring strategic continuity
and effective oversight at the Hub level.
Moreover, we also expect the following:
- At
least 7 years of experience in similar senior-level operational management
- Significant
experience in leading and coordinating, multi-country operations in
dynamic and challenging environments.
- Significant
experience in budget management, financial oversight, and compliance in
multi-donor environments.
- Hands-on
experience with enterprise resource planning (ERP) systems, Ability to
analyze data and system outputs for decision-making, troubleshooting, and
process improvement.
- Extensive
experience in the management of a wide range of risks and issues,
including, but not limited to, program, safety, financial, supply chain,
IT, and legal/compliance risks and issues in the international
humanitarian sector.
- Substantial
experience working in fragile or conflict-affected contexts, with a strong
understanding of operational risks, adaptive planning, and field support
strategies necessary to operate effectively in high-risk environments.
About you
To be successful in this role, we expect you to bring strong
strategic and solutions-oriented coordination and analytical skills. You
combine operational insight with sound judgment, enabling you to anticipate
risks, guide strategic decision-making, and ensure accountability at all
levels. Adept at navigating organizational systems and diverse stakeholder
landscapes, you foster collaboration, efficiency, and compliance while
maintaining focus on impact and results. As a trusted advisor and confident communicator,
A confident communicator and trusted partner, you build collaboration across
teams and drive accountability, quality, and results.
Monitoring Evaluation Accountability & Learning (MEAL) Officer at Danish Refugee Council
Overall purpose of the role:
Monitoring Evaluation Accountability & Learning (MEAL)
Officer will conduct field level M&E activities and provide technical
support to MEAL Lead in ensuring timely and quality learning as well as
implementation reporting with a specific focus on Fair Recycling Project
enhancing circularity and sustainable waste management as well as gender and
social inclusion engagements under The Coca Cola Foundation (TCCF) project. The
position holder will assist project teams in collecting data against
indicators, lead data collection based on data-collection tools and
methodologies designed by the MEAL team. The MEAL Officer will also lead
project assessments and project compliance audits in all cross-border locations
covering Kenya Urban Program, Kakuma and Greater Kampala City regions. The MEAL
Officer will collaborate closely with the MEAL Lead and field programme team to
ensure compliance with the projects MEAL requirements and best practices. The
role will also ensure programme data and other protected data is accurately and
ethically collected, stored, analysed, and shared in strict adherence to the projects
data protection policy and MEAL Plan.
Responsibilities:
R1. Designing, planning & implementation of strategies for data collection
& storage, analysis & sharing:
- Responsible
for all projects databases. She/he will work in designing databases on
project activities/beneficiaries and assist in
- updating
regularly the database according to the project requirements.
- Support
project staff and partners in planning for and executing MEAL activities,
including data collection methodology and
- tools
and data management, analysis and use.
- Support
and contribute to the development and implementation of MEAL systems for
DRC and partners, including SOPs,
- guidance
and tools.
- In
collaboration with the MEAL Coordinator, make recommendations about the
methods the projects should use to collect,
- analyze
and manage data to improve data quality and the efficiency of data
systems.
- Support
DRC local partners in all MEAL requirements including capacity building,
assessments, and reporting
- Ensure
accurate data entry of new information into the beneficiary database and
regularly update, maintain existing database
- system
records
- Strengthen
and maintain networks with other partners by attending relevant M&E
working group meetings to help analyze
- trends,
findings and best practices.
- Ensure
all project data (Distribution data, persons reached in various activities
among others) is AGD (Age, Gender and Diversity)
- disaggregated.
- Support
in conducting assessments and community visits as needed, facilitate focus
groups and other qualitative data collection
- exercises.
- Conduct
all field data collection through mobile data collection for quantitative
data and paper forms for qualitative data. –
- ensure
tablets and phones to be used for assessments are charged before
commencement of assessment exercises.
- Conduct
data analysis and providing input, information and statistics for monthly,
quarterly, annual and other reports for the
- project.
R2. Design and Implementation of Monitoring, Evaluation,
Accountability & Learning Plans:
- Participate
in the baseline, mid-term and end of term evaluations of program
activities
- In
coordination with PM and MEAL coordinator, guide and cooperate with
advisors/consultants who are contracted to
- implement
specific surveys, assessments and studies required for evaluating outcomes
and impact.
- Under
the direction of the MEAL Coordinator, support research and study
activities on M&E related issues.
- Conduct
community visits, focus group discussions with beneficiaries and
non-beneficiaries to receive feedback on project activities.
- Maintain
the Complains and feedback received and ensure a timely and appropriate
follow-up or referral if needed.
R3. Report Writing & Documentation:
- Coordinate
and quality assure MEAL activities and processes for the project
- Build
capacity of partners in the consortium on MEAL
- Ensure
the Indicator performance tracking tool is updated monthly for all
projects by the project team and partners.
- Compile
and submit relevant project reports to the project manager.
- Prepare
sector’s operation plans/work plans & reviews
- Maintain
a clear and transparent filing system.
- Documentation
and dissemination of lessons learned from monitoring data, grant closure
reviews, evaluations and project studies.
- Undertake
any other duties and responsibilities as assigned by the project manager.
Personal Qualities
- Organised,
punctual and delivers on time,
- Strong
ability to motivate and inspire staff and partners,
- Excellent
networking skills,
- Intelligent
and creative mind in data collection and analysis, Outcomes
documentations, report writing.
- Curious
and seeks out information, strong drive to learn new things and improve
own capacity,
- Takes
initiative – identifies what needs to get done and does it,
- Hard
working and driven to achieve objectives, Able to work under minimum
supervision.
- A good
team player, culturally sensitive and able to resist external pressure.
Experience and technical competencies:
- Minimum
of 4 years of work experience within the field of monitoring and
evaluation.
- Working
knowledge in Turkana, Urban- Nairobi and Uganda.
- Working
experience in the field of Economic Recovery/Self- reliance, Protection,
SGBV, Social Work, Child Protection preferred.
- Experience
in working in Sustainable Waste Management ecosystems.
- Experience
in working with protection information management systems.
- Experience
in participatory assessments and community-based monitoring approaches.
- Clear
understanding of Core Humanitarian Standards (CHS).
- Experience
with capacity building of staff, and in convening and facilitating
training and workshops
- Excellent
knowledge of MS Office Word, Excel Power Point, and other Statistical
software
- Excellent
analytical and report writing skills (English)
- Time
management and organizational skills.
- Previous
work experience in hardship areas or emergency setting.
Education:
- Bachelor’s
degree in Statistics/Information management Sciences, MEAL or related
field
- Fluency
in written and spoken English is essential.
- A
minimum of 4 years of MEAL experience within the private sector and
humanitarian development field.
DRC’s Core competencies:
All DRC roles require the post-holder to master the DRC’s core competencies
below:
- Striving
for excellence: you focus on reaching results while ensuring an
efficient process.
- Collaborating:
you involve relevant parties and encourage feedback.
- Taking
the lead: you take ownership and initiative while aiming for
innovation.
- Communicating:
You listen and speak effectively and honestly.
- Demonstrating
integrity: you Uphold and promote the highest standards of
ethical and professional conduct in relation to DRC’s values and Code of
Conduct, including safeguarding against sexual exploitation, abuse and
harassment.
Conditions:
Contract duration: 1 year 8 months contract with possibility of
extension, subject to funding and performance. Salary and conditions will be in
accordance with the Danish Refugee Council terms of employment for National
staff.
Employment Category: Band H2
Reporting to: PMU Manager with dotted line to Meal Manager
Availability: 1st December 2025
Location: Eastleigh (with frequent travel to Kakuma and Karamoja in
Uganda)
IT Intern at Danish Refugee Council
The overall purpose of the role:
Provide additional technical support required to maintain a standard level of service to the office and be the main point of contact for IT-related issues in the DRC Kenya Eastleigh field office in Nairobi for 6 months. The role will be responsible for planning, development, and implementation of hardware, software applications, programming & systems network and integration of a management information system or enterprise network in coordination and consultation with the DRC Information Management Systems Coordinator.Duties and Responsibilities:
- Install
and configure computer hardware, authorized software, systems, networks,
printers, and scanners.
- Liaise
with the Country IMS Coordinator regarding issues/faults promptly.
- Offer
technical support to all end users of hardware & software
issues.
- Ensure
that company data is safely backed up to OneDrive and SharePoint.
- Support
conducting digital skills training for the youths at the DRC Eastleigh
digital workspace and provide weekly reports on the training.
- Daily
monitoring of servers to for optimal performance,100% uptime, and
availability of systems.
- Maintain,
improve, and ensure healthy back-ups of beneficiaries’ databases.
- Generate
monthly systems usage reports.
- Oversee
software and network security.
- Undertake
simple development tasks on the Information Management Systems as assigned
from time to time.
- Continually
perform preventative maintenance.
Experience and technical competencies:
- At
least 1 Year Experience in fast paced organization.
- Have
HTML, PHP-MVC, JS and CSS coding background.
- Knowledge
of CodeIgniter framework will be an added advantage.
- Basic
understanding of relationship database including MySQL.
- Basic
understanding of Linux (Ubuntu) and Windows 10 support.
- Knowledge
of and competence in Microsoft operating systems and Microsoft 365.
- Attention
to detail with an excellent analytic and research background.
- Cheerful,
articulate, positive attitude and eager to learn.
Education:
- Bachelor’s
degree or Diploma in Information Technology or other related field
from a recognized institution
- Certification
in computer networks (CCNA, N+, etc)
Languages:
- Fluency
in English and Kiswahili.
DRC’s Core competencies:
All DRC roles require the post-holder to master the below DRC’s core competencies:- Striving
for excellence: you focus on reaching results while ensuring an
efficient process.
- Collaborating: you
involve relevant parties and encourage feedback.
- Taking
the lead: you take ownership and initiative while aiming for
innovation.
- Communicating: You
listen and speak effectively and honestly.
- Demonstrating
integrity: you Uphold and promote the highest standards of
ethical and professional conduct in relation to DRC’s values and Code of
Conduct, including safeguarding against sexual exploitation, abuse and
harassment.
Conditions:
Contract duration: 6 months with possibility of a 3-month extension subject to funding availability and performance. Salary and conditions will be in accordance with the Danish Refugee Council Internship Guidelines.Reporting to: Urban Project Manager with technical reporting line to Information Management Systems Coordinator
Availability: August 2025
Location: Eastleigh – Nairobi
Key stakeholders:
Internal: All staff
External: Service providers, partners, Target communities
