Internship | Job Vacancies at Danish Refugee Council

Grants Specialist – Partnerships at Danish Refugee Council (DRC)

Overall purpose of the role: 

The Grants and Partnerships Specialist plays a key role in ensuring effective and efficient grants management, compliance, and partnership coordination for the a multi-donor facility working on localisation in Sudan and the region. This position oversees the grants lifecycle, provides guidance to partners/local actors, and ensures compliance with donor regulations and Fund standards

Duties and Responsibilities:

Grants and Partnership:

• Support the development and execution of application processes, including guidelines, templates, and evaluation criteria.
• Support partners on proposal development, conduct due diligence and vetting processes for partner organisations, ensuring compliance with donor and Fund standards.
• Prepare and administer grant agreements and amendments in coordination with the Partnerships and Grants Manager and partner onboarding.
• Provide Technical Assistance Facility linkages, especially on partner monitoring and provide capacity building support to partners on grants management, compliance, and reporting.

Grants Management and Compliance:

• Oversee the development and roll-out of the Fund Grant Management System (GMS).
• Ensure partners comply with grant conditions, Fund Operations Manual, and donor requirements.
• Update and maintain the Fund risk register and dashboard, addressing high-risk areas.
• Monitor grant implementation, ensuring timely and quality submission of financial and narrative reports.
• Follow up in regular meetings with the partners and ensure timely escalation of risks and challenges.
• Liaise closely with the Operations Manager to ensure that grants are processed in a timely manner.
• Track partner spending against budgets and flag variances.

Technical Support and Capacity Building:

• Support partners in developing procurement plans, risk registers, capacity-building strategies, and staffing plans.
• Provide partner training on grant report writing, donor compliance, and operational procedures.

Administrative Support and Reporting:

• Ensure all grant-related documents are appropriately uploaded and backed up in the GMS or other systems.
• Maintain detailed records of grants, including applications, reports, and feedback letters.
• Coordinate review meetings with partners and follow up on action points.
• Review partner reports on a rolling basis as per submissions and provide qualitative feedback.

Stakeholder Engagement:

• Coordinate with internal stakeholders, including MEAL (Monitoring, Evaluation, Accountability, and Learning), TAF, support teams, to ensure robust oversight of projects.
• Provide an effective interface with prospective and current fund partners. 

Experience and Technical Competence 

• Minimum 3 years of experience in grants management within the NGO/INGO or donor sectors.
• Proven expertise working with institutional donors (e.g., FCDO, EU, ECHO, SIDA, NORAD).
• Strong understanding of donor regulations and compliance.
• Experience working in Sudan and strong understanding of the Sudan context.
• Ability to prioritise workloads, meet deadlines, and adapt to complex environments.
• Previous experience in partnership management and capacity building.
• Fluent written and spoken Arabic language.

Desirable:

• Experience working with Dynamics, SAP, Oracle, or similar ERP systems.
• Familiarity with Power Apps or internal grants systems development.
• Experience working with Group Cash Transfer mechanism.

Education

• University degree in international development, business administration, political science, or a related field.
• Certifications in grants or partnership management are an advantage.

Language:

• English: fluent spoken and written necessary
• Arabic: fluent spoken and written necessary
• French: preferred

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Technical Advisor -Multi Country Project at Danish Refugee Council (DRC)

Technical Advisor – Multi Country Project

Overall purpose of the role: 
The Technical Advisor will lead on the technical approach of a new multi-donor localization facility for Sudan and lead the development and delivery of an accompanying Technical Assistance Facility (TAF). Working closely with all Fund stakeholders, the Technical Advisor will ensure that the core technical approaches of the fund, such as conflict-sensitivity, systems-oriented thinking and locally led principles, are hardwired into the way of thinking and working of the fund. This will include overseeing the design, implementation, and management of the TAF that is responsible for delivering high-quality technical support to partners, facilitating capacity building, and driving innovation to strengthen the impact and sustainability of funded interventions. The Technical Advisor will also oversee the Fund’s MEAL approach, with particular focus on the evaluative and learning components. 

Duties and Responsibilities:

Technical Approach & Fund Strategy

• Lead the overall technical approach of the Fund, advising on how it can best support, complement and reinforce local systems grounded in evidence and conflict-sensitivity
• Work closely with Axes Advisors and other FMU colleagues to ensure the Fund’s Axes strategies are grounded in evidence, constant learning and attuned to the contextual dynamics
• Build a network of technical collaborators and sounding boards for the fund

Technical Assistance Facility (TAF) Management

• Lead the establishment the Technical Assistance Facility, development of TAF strategy and monitoring the effectiveness of the facility, recommending adjustments to improve delivery and impact
• Manage the allocation of resources within the TAF, ensuring efficient and effective use of funds and personnel, and collaborating with Fund Management Unit (FMU) leadership to mobilize additional resources for the facility as needed
• Develop and maintain operational guidelines and frameworks for the TAF, ensuring adherence to Fund policies and maintaining comprehensive documentation of TAF activities, including plans, reports, and lessons learned 
• Ensure on-demand technical assistance is matched to partners needs and delivered through appropriate modalities in timely manner

Coordination & External Engagement

• Coordinate with other FMU functions, particularly Partnership and Grants Manager, to ensure cohesive and integrated support to local partners across the grant cycle
• Support the Fund’s external engagement strategy including with donors, partners and various coordination platforms
• Represent the TAF in external forums, advocating for Fund’s approach and sharing lessons learned

MEAL

• Work closely with Global MEAL team on the Fund’s developmental evaluation 
• Ensure the evaluative and learning pieces feed back into overall Fund design to ensure adaptive programming 
• Guarantee that Fund Level Theory of Change and MEAL approach remains fit for purpose, and lead process of adaptation as necessary
• Coordinate with Partnerships & Grants team on project level monitoring 

Experience and Technical Competence 

Mandatory:

• Minimum 5 years of experience in technical support, capacity building, or programme management within the humanitarian or development sectors.
• Demonstrated expertise in designing and managing technical assistance programmes or facilities.
• Proven track record of working with multi-donor funds and large institutional donors (e.g., FCDO, EU, ECHO, USAID, NORAD).
• Strong skills in stakeholder engagement and coordination, particularly with local and international partners.
• Excellent organizational and project management skills, with the ability to manage multiple priorities effectively.
• Experience working in or on Sudan crisis, with strong understanding of the Sudan humanitarian context and cross-border impacts

Desirable:

• Experience working in displacement or conflict-affected contexts.
• Previous experience with pooled fund mechanisms or multi-partner initiatives.
• Familiarity with the Fund’s operational geographies and thematic priorities

Education
A higher education degree in a relevant field

Language:

• English: fluent spoken and written necessary

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Protection Coordinator (Re-advertisement) at DRC Danish Refugee Council

Protection Coordinator (Re-advertisement)

The Protection Coordinator is technically responsible for ensuring quality protection programming and is the overall country level technical lead within the protection sector. The Protection Coordinator has the overall responsibility for providing technical and programmatic support for DRC and partners protection activities in the DRC areas of operations in Kenya. The role will include leading country level protection analysis, strategy development and implementation, providing protection sectoral technical instructions and support, technical line supervision responsibilities for protection staff and interventions that contain protection, throughout the programme / project cycle; ensure quality protection sectoral programming and compliance with protection sector standards, including leading monitoring and evaluation efforts, staff capacity building and training, development of protection tools, and development of protection related advocacy messages using evidence. The role will also support in the localization processes and strategy.

Duties & Responsibilities:
R1. Protection sectoral technical responsibility:

• Lead protection analysis efforts, the development and implementation of the country level protection strategy. 
• Technically responsible for the overall protection portfolio  and ensuring AGDM in protection activities. 
• Oversee and lead the development, harmonisation and rollout of internal protection related tools, Standard Operating Procedures, policies, and guidelines related to DRC’s protection interventions.
• Act as a reference point for other sectors’ colleagues for Protection Mainstreaming

R2. Technical Supervision:

• Technically supervise protection managers and team leaders and provide technical advice and guidance to protection staff. 
• Responsible for participating in human resource processes including the recruitment of protection sectoral technical staff in country and setting performance objectives and performance appraisals for protection managers and team leaders.  
• Responsible for identifying protection sectoral technical gaps and establishing capacity building plans for protection sectoral staff. 
• Work closely with relevant protection staff in the development and delivery of capacity building efforts. 
• Provide regular technical support and guidance to protection teams and other relevant staff in both a structured and on a case-by-case basis. 

R3. Protection programme development, quality assurance and oversight: 

• Maintain oversight of overall protection programme implementation, including budgets and indicators, in close collaboration with Head of Program, Area managers, Protection Team Leads and Project Managers.
• Participate in programme / project review meetings, including grant opening, grant review and close out meetings.
• Review and update of technical approaches, protection SOPs. 
• In collaboration with the PIM/Advocacy specialist develop protection monitoring reports, and review protection monitoring tools on an annual basis or as needed.
• Lead the revision of tools and SOPs for the current case management system.
• Support program teams to review current referral mechanisms to link beneficiaries, particularly vulnerable individuals and groups, to services, through service mapping, referral workshops, and SOPs;
• Provide regular technical trainings and capacity building to protection staff, partners, and on key DRC protection concerns and product solutions.
• Coordinate with other sectors to move towards integration of protection programs wherever possible or mainstreaming of protection within other sectors where integration is not available.
• Ensure protection mainstreaming including review of all programming approaches, SOPs and tools, and staff capacity development.
• Organize and facilitate regular Protection team meetings across subsectors and field offices for knowledge sharing, peer support and quality improvement.
• Coordinate with MEAL to support the development of MEAL tools, and accountability systems, including incorporation of feedback mechanisms for staff and beneficiaries, into program;
• Oversee compilation of project related internal and external reports and communication

R4. Coordination and Advocacy:

• Regular coordination and liaison with UNHCR Protection unit and/or other Protection partners and government authorities at country level.
• Collaborate with relevant internal and external technical experts on issues related to relevant sector. 
• Represent DRC at relevant protection coordination meetings.
• Actively participate in internal coordination meetings.
• Along with Advocacy/PIM specialist, develop monthly protection monitoring reports for external circulation. With clear and targeted recommendations for different audiences. for 
• Support training on protection advocacy for local civil society and other local stakeholders. 
• Lead the development of protection advocacy strategies and plans. 

R5. Project development:

• Contribute to and coordinate the design, implementation and evaluation of Protection related programming to secure follow on or expansion funding for the protection portfolio as per identified needs and in a standardized manner across programmes.
• Lead on proposal design, including activity design and budgeting, along with protection leads, where needed. Sign-off on all project proposals and budgets (related to protection activities)
• Perform any other relevant tasks as requested by Line Manager.

Experience and technical competencies: 

• Significant knowledge of International Human Rights Law, particularly with Refugee Law and of Durable Solutions.
• Minimum 7 years’ experience implementing and developing Protection programs in displacement contexts
• Experience of Protection as well as Child Protection and GBV programming, Case Management and Gender.
• Experience in Protection Information Management systems and tools
• Experience in international humanitarian work, advocacy and policy development at national level, and of high-level representation.
• Experience of preparing a protection programming strategies and advocacy strategies for a complex programme covering multiple sites.
• Experience in coordinating and standardizing approaches across a multi-site programme.
• Experience of integrating protection with other sectors’ programming.
• Experience providing remote technical guidance and developing training to suit a variety of audiences.
• Demonstrated ability to conduct trainings on protection and human rights topics, including staff training. 
• Experience with MEAL tools.

Education:

• Master’s degree in social science, Law or humanitarian aid.

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MEAL Assistant CPIMS+ at Danish Refugee Council

Overall purpose of the role:

Under the Supervision of the Protection Team Leader, the incumbent will be in charge of CPIMS+ ensuring compliance with relevant child protection standards including Data Sharing procedures of the children’s details. S/he will provide technical support to all children protection staff on CPIMS+ as well as support M&E providing statistical reports of child protection activities.  S/he will directly take active role in ensuring the system is functional.   

Responsibilities: 

Child protection Case Management:

• Ensure the Child Protection Information Management System [CPIMS+] Database being used effectively as a case management tool in line with confidentiality and information sharing protocols. 
• Customize the CPIMS+ as required to ensure its relevance to the context in Dadaab Refugee Camp. 
• Produce timely progress reports on activities conducted, including both quantitative and qualitative information, in the camp and provide input into regular situation reports. 
• Assist Child Protection Officers and case workers ensuring that accurate data entry, providing training and capacity-building for child protection and other staff as required.
• Ensure Child Protection Information Management System (CPIMS+) data tools are designed to meet the needs of children in Dadaab refugee camp and host Settlement.
• Regularly monitor the quality of data being input into CPIMS+, locate and correct data entry and form completion errors. 
• Maintain logs of activities and completed work. 
• Responsible for the management of electronic and hardcopy information relating to the case management cycle, including the administration of the Child Protection Information Management System (CPIMS+) database and providing training and capacity-building for child protection staff on the use and linkage between case management cycle and Child Protection Information Management System (CPIMS+)

Training & Capacity development:

• Training and capacity-building for child protection and other partners on information management systems
• Carry out trainings that build child and community capacity. 
• Mentor and provide ongoing technical support to staff directly involved in case management and taking responsibility for personal learning and competence development. 

Data Analysis and reporting:

• Generate routine reports from CPIMS+ and be responsible for data analysis of Children Protection issues and trends. 
• Work collaboratively with colleagues, partner agencies and other key stakeholders to respond systemically to issues that impact child safety and well-being through information sharing. 
• Prepare and submit weekly/monthly and feature reports as required and/or contribute to those being prepared by the Officer. 
• Liaise as required with agencies performing related work, including UNHCR, UNICEF and partner agencies supporting the ongoing development of the CPIMS+ system. 
• Assist in formulation of proposals outlining on the needs of children in Dadaab refugee camp and participate in broader protection initiatives as relevant. 
• Review of work-plans and participation in drafting reports and proposal development including logical framework.

Data protection:

• Ensure protection of assets (Data management devices) and confidential data storage for both physical and software documents in appropriate secure locations. 
• Actively protect children in every aspect of work and personal life, by preventing harm and reporting child abuse.

Coordination & Partnership:

• Assist Child Protection team in maintaining strong working relationships with all stakeholders including the Government Children Officer, County government, UN agencies and other humanitarian agencies working on CP.
• Participate in community events and celebrations that promote child rights and participation.
• Assist Child Protection team in formulating of case management tools. 

Experience and technical competencies: 

• Diploma/Degree in Information Technology or a related field from a recognized institution. 
• 2 years continuous work experience in data management, preferably in an NGO dealing with child protection/or human rights refugee or related organization. Practical experience of CPIMS+ is added advantage. 
• Demonstrated experience and knowledge of IT systems and packages including Microsoft Office and SPSS software. 
• Ability to tolerate cultural, educational and religious diversity in the work place; 
• Ability to work for long hours with minimal supervision. 
• Good team player with excellent interpersonal communication skill. 
• Good analytical and problem-solving skills.
• Demonstrate leadership skills. 
• Ability to work independently with guidelines and clear expectations. 

Education: 

• Diploma/Bachelor’s Degree in (IT, or any other related courses)
• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 

All DRC roles require the post-holder to master the DRC’s core competencies below: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

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Protection Assistant – Pediatric Counsellor at Danish Refugee Council

Overall purpose of the role:

The Protection Assistant – Pediatric Counsellor plays a hands-on role in supporting the mental health and overall well-being of vulnerable children in Dadaab, particularly those facing trauma, abuse, or other protection risks. The position focuses on delivering consistent, child-centered psychosocial care through counselling, therapy sessions, and close follow-up, while ensuring each child receives appropriate support tailored to their situation. Working closely with community structures, caregivers, and other protection actors, the role also strengthens case management systems, promotes child protection standards, and helps create safer environments where children can recover and thrive. In addition, the counsellor contributes to coordination efforts, documentation, and capacity building of frontline workers to ensure that responses to children’s needs are timely, holistic, and aligned with program and donor expectations

Duties and Responsibilities:

R1. Case management:

• Facilitate and conduct provision of professional counselling services for children with protection concerns by conducting play and art therapy, individual and group sessions, psycho-education session and work with caregivers to address children concerns.
• Conduct/ensure regular follow-up visits to monitor the rehabilitation and reintegration of clients, and document changes identified.
• Participate in the interpretation of the data analyzed on trends and work with team to disseminate information to all relevant stakeholders.
• Support in the preparation of accurate reports for all Psycho-social related activities.
• Ensure that child survivors of sexual gender base violent (SGBV) and exploitation receive appropriate care and follow-up.
• Undertake documentation of counselling services in accordance with DRC broader Case Management and CPIMS protocols and systems.
• Facilitate direct professional counselling services for UAMs, separated children and other vulnerable children identified and/or referred by child protection social workers and partners
• Participate in monthly CFS coordination meetings and work with all key stakeholders to advocate for improvements in systems that affect child safety and well-being in the camp and settlement. 
• Conduct counseling follows up to children referred for BID process and update their information to be presented in BID panel meetings review for decisions. 
• Facilitate play and art therapy, psychoeducation session at the CFS and community level.
• Ensure proper management of the child friendly spaces (CFS) and smooth running of psychosocial activities within the settlement/camp are functional.
• Participate in crisis response, provide crisis counselling to individuals and/or groups during emergencies and after critical incidents, and ensure follow up support.
• Empower and support structures that enable children and their caregivers to participate in decision-making and understand their rights through dissemination of relevant, child friendly information at the community level.
• Submit timely weekly, monthly, quarterly & annual reports to the Protection Team Leader
• Support the realization of DRC Localization strategy by participating in Partner Identification process, Partner Capacity Assessment sessions and Project close-out meetings.

R2. Coordination and Networking:

• Maintain and strengthen existing networks through other service providers at the camp level, to ensure that survivors receive quality services and support both at the agency levels.
• Actively participate in scheduled meetings such as the Case Conferences, inter-agency meetings and as assigned.
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, children are being met in the prevention related activities.
• In collaboration with other partners, improve psychosocial interventions within the refugee community focusing on the psychosocial needs of adolescent youth and children.
• Facilitate training for key stakeholders on child protection standards, children rights, case management and psychosocial support.

R3. Community Engagement and Outreach:

• Facilitate formation of support groups for teenage mothers and other vulnerable children.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the Pediatric Officer and PC Assistants, in dissemination of relevant information during the feedback meetings and forums with children.
• Implement DRC child protection activities aimed at building the capacity and resilience of children and adolescents. 

R4. Monitoring and Evaluation:

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time 
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner    
• Work closely with the refugee staff to ensure quality reporting   
• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation 
• Attend relevant training forums relevant to the job 
• Assist with any other related activities as deemed necessary by the supervisor

R5. Staff supervision and Development:

• Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
• Conduct continuous performance/evaluation for the Para counsellors working under her/him.
• Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
• Participate in regular supervision session for counselors and case workers.

Experience and technical competencies:  

• At least 2 years’ hands on experience in providing psychosocial support and counseling to children survivors of trauma, SGBV and other children at risk.
• Must be a Licensed Counsellor. (Registered with relevant counselling body eg Kenya Counsellors and Psychologist Association)
• Must have in depth technical expertise in case management and psychosocial support -pediatric counseling to children at risk including Unaccompanied children and separated children (UASCs)
• Experience in providing trauma counseling 
• Experience and technical knowledge in establishing community-based child protection networks including foster careers, committees etc.
• Knowledge of international and national child protection standards and instruments 
• Experience and proven ability to work as part of a team and lead teams to strive for result
• Excellent analytical and writing skills; cultural sensitivity and respect for diversity
• Excellent interpersonal skills and demonstrated ability to establish effective working relations with local partners and other stakeholders
• Experience and willingness to work in the field and proficient in the use of computer/email/internet  

Education:

• Bachelor’s Degree in (Psychology, Clinical Psychology, Counselling Psychology

Language:

• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 
All DRC roles require the post-holder to master the DRC’s core competencies below: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

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Child Protection – Paediatric Counsellor Intern at Danish Refugee Council

Overall purpose of the role:The Pediatric Counsellor Intern will support the provision of age-appropriate psychosocial support (PSS) and basic mental health services to children affected by displacement, trauma, and adversity. The intern will work closely with case workers and community structures to promote child wellbeing, resilience, and recovery in Dadaab refugee camps (Ifo, Ifo 2 and Dagahaley).

Key Responsibilities:

Psychosocial Support (PSS):

• Support delivery of structured and non-structured PSS activities for children (individual and group sessions). 
• Assist in organizing child-friendly spaces and recreational activities that promote emotional wellbeing. 
• Provide basic psychological first aid (PFA) under supervision. 
• Support identification of children showing signs of distress, trauma, or developmental concerns.

Case Management Support:

• Assist in intake, assessment, and documentation of child protection cases under supervision. 
• Support referrals of children requiring specialized services (e.g., mental health, medical care, GBV response). 
• Maintain confidentiality and adhere to safe data management practices. 
• Follow up on cases to ensure continuity of care. 

Community Engagement & Outreach:

• Support awareness sessions for caregivers on child wellbeing, positive parenting, and stress management. 
• Engage with community-based child protection mechanisms. 
• Assist in identifying at-risk children within the community. 

Coordination & Reporting:

• Maintain accurate records of activities and submit regular updates to the supervisor. 
• Participate in team meetings, case conferences, and supervision sessions. 
• Support monitoring and evaluation activities, including data collection for PSS interventions

Safeguarding & Ethical Practice:

• Uphold child safeguarding and protection policies at all times. 
• Ensure all interventions follow best interest of the child principles. 
• Maintain strict confidentiality and informed consent/assent practices.

Education & qualifications:

• A Bachelor’s degree/Diploma certificate (or ongoing similar studies) in Psychology, Counselling, Social Work, Child Development, or related field, from a recognized/certified institution. 
• Demonstrated interest in child protection, mental health, or humanitarian work. 
• Previous volunteer or internship experience in community work, child support, or counselling is an asset. 
• Basic understanding of trauma-informed care and child development. 

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Danish Refugee Council (DRC) at Protection Coordinator

About DRC   

The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in more than 35 countries around the world. DRC is one of the largest protection actors in Kenya, actively coordinating and advocating for improving the protective environment for refugees and host communities.  DRC implements Protection monitoring, Child Protection and GBV prevention and response programmes in its areas of operation to address protection issues faced by displaced and non-displaced at-risk groups and individuals. The programme also aims to identify and build synergies with DRC´s Economic Recovery sector to facilitate durable solutions and Humanitarian Disarmament & Peace Building activities to enhance to respond to the needs of communities affected by acute crisis as well as those in protracted displacement situations.

Overall purpose of the role:

The Protection Coordinator is technically responsible for ensuring quality protection programming and is the overall country level technical lead within the protection sector. The Protection Coordinator has the overall responsibility for providing technical and programmatic support for DRC and partners protection activities in the DRC areas of operations in Kenya. The role will include leading country level protection analysis, strategy development and implementation, providing protection sectoral technical instructon and support, technical line supervision responsibilities for protection staff and interventions that contain protection, throughout the programme / project cycle; ensure quality protection sectoral programming and compliance with protection sector standards, including leading monitoring and evaluation efforts, staff capacity building and training, development of protection tools, and development of protection related advocacy messages using evidence. The role will also support in the localization processes and strategy.

Duties & Responsibilities:

Protection sectoral technical responsibility 

• Lead protection analysis efforts, the development and implementation of the country level protection strategy. 
• Technically responsible for the overall protection portfolio and ensuring AGDM in protection activities. 
• Oversee and lead the development, harmonisation and rollout of internal protection related tools, Standard Operating Procedures, policies, and guidelines related to DRC’s protection interventions.
• Act as a reference point for other sectors’ colleagues for Protection Mainstreaming

Technical Supervision 

• Technically supervise protection managers and team leaders and provide technical advice and guidance to protection staff. 
• Responsible for participating in human resource processes including the recruitment of protection sectoral technical staff in country and setting performance objectives and performance appraisals for protection managers and team leaders.  
• Responsible for identifying protection sectoral technical gaps and establishing capacity building plans for protection sectoral staff. 
• Work closely with relevant protection staff in the development and delivery of capacity building efforts. 
• Provide regular technical support and guidance to protection teams and other relevant staff in both a structured and on a case-by-case basis. 

Protection programme development, quality assurance and oversight 

• Maintain oversight of overall protection programme implementation, including budgets and indicators, in close collaboration with Head of Program, Area managers, Protection Team Leads and Project Managers.
• Participate in programme / project review meetings, including grant opening, grant review and close out meetings.
• Review and update of technical approaches, protection SOPs.
• In collaboration with the PIM/Advocacy specialist develop protection monitoring reports, and review protection monitoring tools on an annual basis or as needed.
• Lead the revision of tools and SOPs for the current case management system.
• Support program teams to review current referral mechanisms to link beneficiaries, particularly vulnerable individuals and groups, to services, through service mapping, referral workshops, and SOPs;
• Provide regular technical trainings and capacity building to protection staff, partners, and on key DRC protection concerns and product solutions.
• Coordinate with other sectors to move towards integration of protection programs wherever possible or mainstreaming of protection within other sectors where integration is not available.
• Ensure protection mainstreaming including review of all programming approaches, SOPs and tools, and staff capacity development.
• Organize and facilitate regular Protection team meetings across subsectors and field offices for knowledge sharing, peer support and quality improvement.
• Coordinate with MEAL to support the development of MEAL tools, and accountability systems, including incorporation of feedback mechanisms for staff and beneficiaries, into program;
• Oversee compilation of project related internal and external reports and communication

Coordination and Advocacy

• Regular coordination and liaison with UNHCR Protection unit and/or other Protection partners and government authorities at country level.
• Collaborate with relevant internal and external technical experts on issues related to relevant sector.
• Represent DRC at relevant protection coordination meetings.
• Actively participate in internal coordination meetings.
• Along with Advocacy/PIM specialist, develop monthly protection monitoring reports for external circulation. With clear and targeted recommendations for different audiences. for
• Support training on protection advocacy for local civil society and other local stakeholders.
• Lead the development of protection advocacy strategies and plans.

Project development

• Contribute to and coordinate the design, implementation and evaluation of Protection related programming to secure follow on or expansion funding for the protection portfolio as per identified needs and in a standardized manner across programmes.
• Lead on proposal design, including activity design and budgeting, along with protection leads, where needed. Sign-off on all project proposals and budgets (related to protection activities)
• Perform any other relevant tasks as requested by Line Manager.

Experience and Technical Competence

• Significant knowledge of International Human Rights Law, particularly with Refugee Law and of Durable Solutions.
• Minimum 7 years’ experience implementing and developing Protection programs in displacement contexts
• Experience of Protection as well as Child Protection and GBV programming, Case Management and Gender.
• Experience in Protection Information Management systems and tools
• Experience in international humanitarian work, advocacy and policy development at national level, and of high level representation.
• Experience of preparing a protection programming strategies and advocacy strategies for a complex programme covering multiple sites.
• Experience in coordinating and standardizing approaches across a multi-site programme.
• Experience of integrating protection with other sectors’ programming.
• Experience providing remote technical guidance and developing training to suit a variety of audiences.
• Demonstrated ability to conduct trainings on protection and human rights topics, including staff training.
• Experience with MEAL tools. 

Education

• Master’s degree in social science, Law or humanitarian aid

Key stakeholders: 

• UN Agencies, coordination bodies
• Government authorities and institutions
• Partners
• Persons of Concern
• DRC Staff
• Donors

About you:  

In this position, you are expected to demonstrate DRC’s five core competencies:  

• Striving for excellence: You focus on reaching results while ensuring an efficient process.   
• Collaborating: You involve relevant parties and encourage feedback.   
• Taking the lead: You take ownership and initiative while aiming for innovation.   
• Communicating: You listen and speak effectively and honestly.   
• Demonstrating integrity: You act in line with our vision and values.   

Conditions  

• Contract: One-year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment.
• Availability: April 2026
• Duty station: DRC Country Office, Nairobi

Application and CV:  

• Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. 
• DRC only accepts applications sent via our online-application form on www.drc.ngo under Vacancies. Please remember to upload both a letter of application and your CV and do not attach any written recommendations. 
• Please submit your application and CV in English no later than 1st April, 2026

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Safeguarding & Code of Conduct Coordinator at Danish Refugee Council

Safeguarding & Code of Conduct Coordinator

About DRC   

The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in more than 35 countries around the world. DRC is one of the largest protection actors in Kenya, actively coordinating and advocating for improving the protective environment for refugees and host communities.  DRC implements Protection monitoring, Child Protection and GBV prevention and response programmes in its areas of operation to address protection issues faced by displaced and non-displaced at-risk groups and individuals. The programme also aims to identify and build synergies with DRC´s Economic Recovery sector to facilitate durable solutions and Humanitarian Disarmament & Peace Building activities to enhance to respond to the needs of communities affected by acute crisis as well as those in protracted displacement situations.

Overall purpose of the role: 

Overall purpose of the role: The Safeguarding & Code of Conduct Coordinator serves as a vital link between HQ Safeguarding & Code of Conduct and Country Operations, ensuring that investigations, prevention efforts, and safeguarding measures are implemented to a consistent global standard while remaining responsive to local contexts and specificities. The position leads case handling (investigations and monitoring) primarily within the assigned geographical scope, provides expert advisory support to Country Operations, and contributes to global prevention, capacity building, and compliance tracking in alignment with the centralized Safeguarding & Code of Conduct model.

Duties & Responsibilities:

• Investigations & Case Handling
• Coordinate with the Global Registrar to ensure clear, accurate intake documentation and timely case allocation- and actively contribute to the Global Intake Committee.
• Lead investigations as Authorizing Officer or conduct internal investigations as investigator under the monitoring of the relevant Authorizing Officer and the authority of the Global Investigations Lead. 
• Produce high quality reports on investigation (closure or investigation reports), advisory reports on gaps, risks and issues identified during investigation and contribute to donor reporting. 
• Ensure appropriate case update and maintenance in the relevant trackers and secured database.
• Support post-case follow-up, ensuring Management Action Plans are completed and recorded in the tracker.

Prevention & Safeguarding (PSEAH)

• Act in support to the Prevention & Safeguarding functional lead for tasks linked to assigned hub, with emphasis on Protection from Sexual Exploitation, Abuse, and Harassment (PSEAH)
• Support contextual risk assessments and implementation of mitigation measures for safeguarding and ethical risks, feeding into global analysis.
• Contribute to adapting global prevention and safeguarding tools to local contexts, ensuring accessibility and cultural appropriateness.
• Train and mentor Country Operation Focal Points and managers on safeguarding, survivor-centered approaches, and ethical obligations.

Compliance & System strengthening 

• Monitor Safeguarding & Code of Conduct-related compliance in assigned hub, including functionality of reporting mechanisms and channels (Code of Conduct Reporting Mechanism), availability and skillset of trained investigators, support the delivery of mandatory and some advanced ethics training.
• Maintain a functional pool of Focal Points across the primary geographical area of focus. 
• Flag compliance gaps to the Head of Safeguarding & Code of Conduct and relevant functional leads.
• Share lessons learned, good practices, and case trends with the HQ Safeguarding & Code of Conduct Team- and contribute to yearly or quarterly Safeguarding & Code of Conduct reports.

Cross-functional Coordination & Representation

• Maintain strong relationships with Country Directors, Human Resources, Risk & Compliance, MEAL, and Programme teams related to assigned areas of intervention.
• Promote, in coordination with relevant stakeholders, the effective integration of the CoCRM and the Community Feedback Mechanism to provide safe, coordinated, and accessible channels for reporting and responding to ethical concerns within the scope of intervention.
• Advance DRC’s Localization vision by strengthening ethics-related capacity-strengthening among implementing partners (e.g. targeted training, tool design, advisory support for CO Focal Points and multi-country projects teams).
• Represent the Safeguarding & Code of Conduct function in relevant hub-level forums, inter-agency networks, and donor engagement opportunities.

Technical Supervision Responsibilities: 

• Providing technical direction, guidance, and where mandated, instructions to ensure compliance with DRC policies, standards, and strategies.
• Supporting managers and technical staff through regular communication, capacity building, and promotion of best practices.
• Escalating and, where authorized, addressing issues of non-compliance or poor performance in line with the technical supervision mandate.
• Participating in the recruitment of technical senior Safeguarding staff in Cos.
• Support CD’s with assessing the technical skills and performance of most senior CO Safeguarding staff

Experience and Technical Competence 

• Minimum 5 years of experience working with code of conduct or similar in a large or local organization, influencing senior-level management and key stakeholders effectively across the organization and within complex contexts.
• Minimum 5 years of experience in conducting and/or monitoring highly sensitive internal investigations. 
• Demonstrated experience in developing and delivering successful training sessions (including advanced ToTs), facilitating meetings.
• Field-related experiences (being based in a humanitarian setting/operation for a minimum of 3 years) are considered an asset.
• Demonstrated experience in Safeguarding and PSEAH standards, including an ability to apply a survivor-centered approach.
• Familiarity with trauma-informed practices and duty of care.
• Demonstrated counter-fraud and anti-corruption experience.
• Familiar with Risk & Compliance and risk assessment tools and methodology.
• Commitment to upholding and modelling DRC’s values and Code of Conduct.
• Demonstrating integrity, diplomacy, professionalism, reliability and resilience at all times.
• Able to always work professionally and with the utmost degree of confidentiality.
• Highly developed critical analysis and reasoning skills.
• Ability to quickly build personal rapport and trust.
• Interpersonal and intercultural skills and a strong ability to collaborate and network.
• Strong computer skills, facility with MS Pack Office, Power BI, OneDrive and email software.

Education

• Master’s degree in social science, human resources law, criminal law, human rights, gender or gender-based violence, international affairs, or equivalent
• CHS-type PSEAH Investigation or other investigation certificates.
• Counter-fraud & Anti-corruption certificates are an asset

Languages: 

• Fluent in English (oral and written)
• Have good or strong oral and written communication skills in French, Spanish or Arabic is an advantage

Key stakeholders:

• Head of Safeguarding & Code of Conduct 
• Safeguarding (PSEAH) Global Advisor, Global Investigations Lead, Global Registrar.
• Safeguarding & Code of Conduct Team
• CoCRM functions in the [insert Hub] area.
• Executive Director .- EAGL Hub 
• Country Directors 
• Accountability to Affected Populations Global Advisor.
• MEAL team.
• Global Safety team
• Governance, Risk & Compliance Section.
• Donors.
• Peer organizations and networks

About you:  

In this position, you are expected to demonstrate DRC’s five core competencies:  

• Striving for excellence: You focus on reaching results while ensuring an efficient process.   
• Collaborating: You involve relevant parties and encourage feedback.   
• Taking the lead: You take ownership and initiative while aiming for innovation.   
• Communicating: You listen and speak effectively and honestly.   
• Demonstrating integrity: You act in line with our vision and values.   

Conditions  

• Contract: One-year contract with possibility of extension. Salary and other conditions are offered in accordance with DRC’s Terms of Employment. 
• Availability: May 2026
• Duty station: Nairobi,

Application and CV:  

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.  

DRC only accepts applications sent via our online-application form on www.drc.ngo under Vacancies. Please remember to upload both a letter of application and your CV and do not attach any written recommendations.  

Please submit your application and CV in English no later than 19th March, 2026

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Partnership and Localization Advisor (Country-Focused) at Danish Refugee Council

About the job

DRC is currently looking for a highly qualified Roving Partnership and Localization Advisor to support us operationalize our Localization Vision 2030 and be a direct companion for Country Operations in this process. You will be part of the Localization management Unit in HQ, which leads the organisation-wide operationalization of localization and supports the organisation change policy, practice and approaches to enable the shift from direct implementation as the main response modality to supporting local actors to lead.  The unit coordinates the wider Localization Team in HQ; a small, committed and closely collaborating team that is comprised of colleagues from various divisions and departments, all working towards DRC’s localization vision from their programmatic, operational or support perspective. Your contribution to the team will be the needs and knowledge of Country Operations – you will be their direct companion on the path towards developing and implementing localization strategies and support them to make the necessary organizational and programmatic changes towards this end.

You will be based in either DRC Jordan, Lebanon or Kenya on a national contract with potential extensive travel (up to 50% of your time) to DRC’s priority country operations (COs) (to be decided).

Your main duties and responsibilities will be:

• Provide technical programmatic and operational advice to develop and elevate a localized approach to programming in DRC Country Operations.
• Support the development of country-level organizational structures that enable localization ambitions.
• Collaborate closely with country level programme and support staff to ensure a localized approach is embedded in the COs’ partnership approaches and mainstreamed across DRC’s response in the country.
• Contribute to scoping for new programmatic and funding opportunities to improve and increase localization efforts.
• Contribute to the identification and conceptual development of model program concepts under the heading of localization and partnership engagement, for potential replication.
• Support with CO’s strategic direction of localization ambitions, with a special focus on but not limited to supporting the development of localization roadmaps/strategic plans at country and their reflection into Country Strategic Plans.
• Lead on supporting/implementing globally initiated pilot localization initiatives in selected countries, in collaboration with the localization team.
• Provide technical support with the use of global tools and resources, including (acceptable) adaptations to fit to specific contexts.
• Support staff learning and development in COs, including coaching and mentoring of direct counterparts, focused learning for wider programmes teams, and providing induction for new staff.

About you

To be successful in this role we expect you to have at least 7 years’ demonstrable experience in similar advisory or operational roles in international humanitarian and/or development organizations. You should have demonstrable experience developing and overseeing programming that supports local leadership. We also expect you to have substantial experience working with local partners, as well as strong understanding of the operational aspects of partnering, including experience with donor compliance requirements.

Moreover, we also expect the following:

Required

• Fluent in written and spoken English and the working language of the country of residence
• Able to travel up to 50% of the time
• Able to operate in a physically demanding working environment
• Master’s degree in development or humanitarian studies, sociology, political science, human geography or similar

Desirable

• Demonstrable skills with the design and facilitation of training and workshops
• Excellent communication skills for writing and presentation
• Demonstrable skills in project design and proposal development
• Demonstrable ability to lead and support change processes at management level
• Advanced level in written and spoken French or Arabic

Closing date for applications: 8 March 2026.

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Protection Assistant – Psychosocial counselor at Danish Refugee Council

Overall purpose of the role

The Danish Refugee Council (DRC) has enshrined localisation in its Strategy 2025 through its “Go Local” principle, which aims to engage local partners through “principled, equitable and collaborative partnerships in pursuit of a relevant, effective and sustainable response.” DRC’s Kenya programme has articulated broader localisation objectives through its strategic priorities for 2023, which include the aims to strengthen DRC Kenya’s collaboration with local actors, foster synergies around programming and advocacy, and promote the protection of rights and peaceful coexistence in displacement-affected areas.

The purpose of this post is to provide day-to-day management and psychosocial support and related activities in Kakuma and Kalobeyei.  In particular, the person is responsible for addressing mental health needs of GBV survivors and Persons of Concern. In collaboration with the Protection Officer GBV Response (Psychosocial Counsellor), S/he will be in charge of the provision of training and supervision of the GBV Para-Counselors, to respond to cases of GBV in the camp and ensure effective case management. S/he will work and liaise closely with the Protection Officer GBV Response (Psychosocial Counsellor), Protection Officer – LGBTIQ+, Protection Assistant GBV Response-(Psychosocial Counsellors (LGBTIQ+), Protection Assistants GBV Response (Psychosocial Counsellors), Protection Officer GBV Prevention, Protection Assistant GBV Prevention and Refugee Led and Women Refugee Led Organizations (RLOs/WRLOs) on documentation of program activities as per the donor requirements.

Responsibilities:

R1. Case Management:

• Provide comprehensive case management psychosocial counseling to GBV survivors focused on the survivor centered approach.
• Provide assessment and counseling both at individual and group level as the situation demands.
• Ensure all work with GBV survivors is confidential and that ethical practices are observed.
• Document client data accurately in the intake forms and ensure they are under lock and key.
• Ensure that the GBVIMS is accurately updated on a regular basis.
• Participate in the interpretation of the data analyzed on trends and work with prevention team to disseminate information to all relevant stakeholders.
• Participate in the development of the case management monitoring tools and systems and ensure that all staff that are required to utilize it are trained on the correct way of handling the systems.
• Participate in the preparation of accurate reports for all Psycho-social related activities.
• Participate in design of case management and psychosocial projects.

R2. Coordination and Networking:

• Maintain and strengthen existing networks through other service providers at the camp level, to ensure that GBV survivors receive quality services and support both at the agency levels.
• Actively participate in scheduled meetings such as the Case Conferences, safe haven inter-agency meetings and as assigned.
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities.
• In collaboration with other partners, design psychosocial interventions within the refugee community focusing on the psychosocial needs of adults, youth and children.
• Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between DRC and other partner agencies.

R3. Community Engagement and Outreach:

• Conduct sensitization, dialogue and mediation sessions with the wider population about issues of trauma and GBV.
• Facilitate formation of support groups for survivors of GBV and other vulnerable groups.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the Protection Officer GBV Prevention and Protection Assistant GBV Prevention and RLOs/WLOs in dissemination of relevant information during the Community GBV prevention forums and meetings. 

R4. Monitoring and Evaluation:

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time.
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner.  
• Work closely with the refugee staff to ensure quality reporting.   
• Assist in the designing, planning, implementing and facilitating external training for numerous target groups.
• Ensure Core Humanitarian Standards are mainstreamed in the day-to-day project implementation.
• Attend relevant training forums relevant to the job. 
• Assist with any other related activities as deemed necessary by the supervisor.

R5. Staff Management and Development:

• Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
• Conduct continuous performance/evaluation for the Para counsellors working under her/him.
• Engage in quality self-care through supervision, debriefings, and other shared sessions.
• Conduct regular formal and on-job training and mentorship to Para-Counsellors on areas related to Case Management, Counselling and other related topics to enhance professionalism.
• Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
• Organize for external capacity building forums on GBV Case Management and Therapeutic Counselling techniques.

Experience and technical competencies:

• 2 years’ experience in providing psychosocial counseling to survivors of sexual and gender-based violence.
• Good team player: able to take direction and work collaboratively with others.
• Excellent written and verbal communication skills, including empathic listening.
• Ability to communicate in a highly professional manner with clients, community members and professional partners.
• Able to complete required reporting and documentation within the deadlines set.
• Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.    
• Able to uphold high ethical and professional standards.
• Able to maintain the highest levels of confidentiality.
• Problem solving and conflict resolution skills.
• Ability to work in a challenging environment.
• Ability to promote the values of equality, non-discrimination, and human rights for all.
• Experience working in a refugee context is highly desirable.

Education:

• Bachelor’s degree in psychology or counselling
• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 
All DRC roles require the post-holder to master the DRC’s core competencies below: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions:  

Contract duration: 9.5 months contract. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.

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Economic Recovery Officer at Danish Refugee Council

Overall purpose of the role: 

Working under the Project Manager as Economic Recovery Officer is responsible for various project activities within the Economic Recovery sector, with an understanding of market systems. The project aims to link with cross-border markets in Dollo-Ado region of Ethiopia and Gedo region of Somalia, and to specifically target women and youth (male and female). In addition, he/she will undertake other duties assigned by the Project Manager in a matrix management arrangement with the Head of Programmes and technical coordination with Project Coordinator- inclusive markets and project partners in the TIG’s to ensure the project expectations are met. Applications from qualified candidates who worked in the context are strongly encouraged

Duties & Responsibilities:

Program Management, Development, Monitoring and Evaluation

• Carry out participatory needs assessments and identify appropriate Economic Recovery interventions to increase incomes and long-term resilience for the local community. 
• Develop a good understanding of facilitation-based interventions in the market sector that support it, including demonstrating a good understanding of market opportunities for smallholder farmers, gender and youth.
• Prepare quarterly workplans and raise quarterly PRs as per the project workplan
• Take an active role in periodic project review and planning meetings; and external meetings as often as requested by the project Manager. 
• Take a lead role in the documentation of lessons learned and ensure they are fed into the design of activities. 
• Take part in field reporting by preparing technical internal and external reports for DRC Kenya’s activities in Mandera, in accordance with EU guidelines and support implementing M&E plans and share with MEAL team for consolidation.
• As assigned by project Manager, take major part in implementation of DRC Kenya, BORESHA activities in the project target areas and also support post implementation monitoring as and when required.
• Develop relevant training manuals and practices for target beneficiaries and lead in facilitating training where necessary.
• Ensure all project beneficiaries are properly mentored and supported throughout the project.
• Gather community feedbacks and feed into the monthly accountability template.
• Adhere to CHS Principles in day to day project implementation; participate in CHS audits; support in implementing the M&E plan.

Coordination & Partnership

• Promote collaboration and synergy between DRC, DW, BORESHA consortium members, partners, local authorities, local communities and other agency interventions. 
• Engage various market players, develop partnerships, carry out partnership activities and act as a professional and credible spokesperson for the program.
• Support the consortium members and DRC Kenya Project Manager to ensure effective liaison with stake holders and relevant Government of Kenya departments, from the location to divisional levels, as needed.
• Participate in external stakeholder meeting and maintain external relations involving government officials and other key stakeholders.
• Support the Project Manager through contributing to the PMM preparations for the project.
• Support Project Manager in liaising with DRC Kenya partners to get weekly and monthly updates of the project implementation.

Budget Management

• Support budget drafting exercise as per the identified or prioritized needs of the project as well as new projects.
• Support budget tracking to check budget utilization and work closely with the Project Manager to address any spending gaps identified.
• Prepare quarterly budget forecast for respective project activities as well as participate in Monthly BFU meetings

Experience and Technical Competence 

• Must have a degree in Agribusiness Management, Agricultural Economics, Entrepreneurship, Business Administration, or other livelihoods related disciplines;
• Minimum 3 years’ experience in implementing livelihoods or income generating projects preferably with an NGO. Experience in Mandera County as well as cross border programming is strongly preferred.
• Have an understanding of MSD approach, Value chain growth and development, microenterprise / small business development including VSLA / Groups, DRR interventions and animal health initiatives.
• Skills or training in financial literacy as well as implementation of integrated programming approach is desirable
• Prior experience working with local governments and stakeholders in implementation of projects, including community mobilization skills.
• Ability to work independently and as part of a team; well organized, and able to prioritize multiple tasks
• Working knowledge of MS Office and other relevant computer applications
• Able to adapt to changing program priorities and emergency priorities that may arise. 
• Good planning and organizational skills coupled with problem solving capabilities.

Education

• Must have a degree in Agribusiness Management, Agricultural Economics, Entrepreneurship, Business Administration or other livelihoods related disciplines;

Key stakeholders: 

• Program implementation teams and MEAL staff in Mandera Field and Country Offices.
• National and county government authorities
• INGO/NGOs
• Donors
• Implementing partners

About you:  
In this position, you are expected to demonstrate DRC’s five core competencies:  

• Striving for excellence: You focus on reaching results while ensuring an efficient process.   
• Collaborating: You involve relevant parties and encourage feedback.   
• Taking the lead: You take ownership and initiative while aiming for innovation.   
• Communicating: You listen and speak effectively and honestly.   
• Demonstrating integrity: You act in line with our vision and values.   

Conditions  

• Contract: One-year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment. 
• Availability: February 2026
• Duty station: Mandera Base office.

Application Deadline: 23rd January 2026

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Principal Operations Support Advisor – East Africa and Great Lakes at Danish Refugee Council

About the job

Are you passionate about driving operational efficiency and impact across humanitarian programmes? As a key member of our HQ Hub in East Africa & Great Lakes, the Principal Operations Support Advisor – East Africa and Great Lakes plays a pivotal role in supporting the Executive Director of the Hub (EDH) in maintaining a comprehensive overview of technical and operational performance across Country Offices. The role enables informed and strategic engagement with Country Directors and ensures effective oversight of key operational processes. While direct coordination on compliance and process improvements takes place between HQ functional units and Country Offices, this position intervenes when issues require escalation, cross-functional resolution, or strategic engagement at the EDH and Country Director level.

Your main duties and responsibilities will be:

• Provide strategic oversight and analysis of Country Office (CO) performance, supporting the EDH in identifying emerging risks and coordinating timely management responses.
• Ensure consistent adherence to global operational standards, driving accountability and continuous improvement across COs.
• Lead and oversee risk management processes across CO’s within the Hub, ensuring accurate risk registers, effective mitigation strategies, and appropriate escalation of high-level risks.
• Validate and advise on reported losses, ensuring robust root cause analysis and implementation of corrective measures to strengthen controls.
• Contribute to annual sustainability assessments by reviewing operational and financial performance, identifying systemic challenges and opportunities for improvement.
• Oversee the implementation of audit recommendations and strengthen compliance mechanisms across Country Offices.
• Participate in incident management teams, ensuring timely and compliant operational responses to crises.
• Promote a proactive, solution-oriented approach between HQ and COs to strengthen organizational agility and cross-departmental collaboration.
• Serve as Officer-in-Charge during EDH absences, ensuring strategic continuity and effective oversight at the Hub level.

Moreover, we also expect the following:

• At least 7 years of experience in similar senior-level operational management
• Significant experience in leading and coordinating, multi-country operations in dynamic and challenging environments.
• Significant experience in budget management, financial oversight, and compliance in multi-donor environments.
• Hands-on experience with enterprise resource planning (ERP) systems, Ability to analyze data and system outputs for decision-making, troubleshooting, and process improvement.
• Extensive experience in the management of a wide range of risks and issues, including, but not limited to, program, safety, financial, supply chain, IT, and legal/compliance risks and issues in the international humanitarian sector.
• Substantial experience working in fragile or conflict-affected contexts, with a strong understanding of operational risks, adaptive planning, and field support strategies necessary to operate effectively in high-risk environments.

About you

To be successful in this role, we expect you to bring strong strategic and solutions-oriented coordination and analytical skills. You combine operational insight with sound judgment, enabling you to anticipate risks, guide strategic decision-making, and ensure accountability at all levels. Adept at navigating organizational systems and diverse stakeholder landscapes, you foster collaboration, efficiency, and compliance while maintaining focus on impact and results. As a trusted advisor and confident communicator, A confident communicator and trusted partner, you build collaboration across teams and drive accountability, quality, and results.

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Monitoring Evaluation Accountability & Learning (MEAL) Officer at Danish Refugee Council

Overall purpose of the role:

Monitoring Evaluation Accountability & Learning (MEAL) Officer will conduct field level M&E activities and provide technical support to MEAL Lead in ensuring timely and quality learning as well as implementation reporting with a specific focus on Fair Recycling Project enhancing circularity and sustainable waste management as well as gender and social inclusion engagements under The Coca Cola Foundation (TCCF) project. The position holder will assist project teams in collecting data against indicators, lead data collection based on data-collection tools and methodologies designed by the MEAL team. The MEAL Officer will also lead project assessments and project compliance audits in all cross-border locations covering Kenya Urban Program, Kakuma and Greater Kampala City regions. The MEAL Officer will collaborate closely with the MEAL Lead and field programme team to ensure compliance with the projects MEAL requirements and best practices. The role will also ensure programme data and other protected data is accurately and ethically collected, stored, analysed, and shared in strict adherence to the projects data protection policy and MEAL Plan.

Responsibilities: 
R1. Designing, planning & implementation of strategies for data collection & storage, analysis & sharing:

• Responsible for all projects databases. She/he will work in designing databases on project activities/beneficiaries and assist in
• updating regularly the database according to the project requirements.
• Support project staff and partners in planning for and executing MEAL activities, including data collection methodology and
• tools and data management, analysis and use.
• Support and contribute to the development and implementation of MEAL systems for DRC and partners, including SOPs,
• guidance and tools.
• In collaboration with the MEAL Coordinator, make recommendations about the methods the projects should use to collect,
• analyze and manage data to improve data quality and the efficiency of data systems.
• Support DRC local partners in all MEAL requirements including capacity building, assessments, and reporting
• Ensure accurate data entry of new information into the beneficiary database and regularly update, maintain existing database
• system records
• Strengthen and maintain networks with other partners by attending relevant M&E working group meetings to help analyze
• trends, findings and best practices.
• Ensure all project data (Distribution data, persons reached in various activities among others) is AGD (Age, Gender and Diversity)
• disaggregated.
• Support in conducting assessments and community visits as needed, facilitate focus groups and other qualitative data collection
• exercises.
• Conduct all field data collection through mobile data collection for quantitative data and paper forms for qualitative data. –
• ensure tablets and phones to be used for assessments are charged before commencement of assessment exercises.
• Conduct data analysis and providing input, information and statistics for monthly, quarterly, annual and other reports for the
• project.

R2. Design and Implementation of Monitoring, Evaluation, Accountability & Learning Plans:

• Participate in the baseline, mid-term and end of term evaluations of program activities
• In coordination with PM and MEAL coordinator, guide and cooperate with advisors/consultants who are contracted to
• implement specific surveys, assessments and studies required for evaluating outcomes and impact.
• Under the direction of the MEAL Coordinator, support research and study activities on M&E related issues. 
• Conduct community visits, focus group discussions with beneficiaries and non-beneficiaries to receive feedback on project activities. 
• Maintain the Complains and feedback received and ensure a timely and appropriate follow-up or referral if needed. 

R3. Report Writing & Documentation: 

• Coordinate and quality assure MEAL activities and processes for the project 
• Build capacity of partners in the consortium on MEAL 
• Ensure the Indicator performance tracking tool is updated monthly for all projects by the project team and partners.
• Compile and submit relevant project reports to the project manager. 
• Prepare sector’s operation plans/work plans & reviews 
• Maintain a clear and transparent filing system. 
• Documentation and dissemination of lessons learned from monitoring data, grant closure reviews, evaluations and project studies.
• Undertake any other duties and responsibilities as assigned by the project manager.

Personal Qualities

• Organised, punctual and delivers on time, 
• Strong ability to motivate and inspire staff and partners,
• Excellent networking skills, 
• Intelligent and creative mind in data collection and analysis, Outcomes documentations, report writing.
• Curious and seeks out information, strong drive to learn new things and improve own capacity,
• Takes initiative – identifies what needs to get done and does it,
• Hard working and driven to achieve objectives, Able to work under minimum supervision.
• A good team player, culturally sensitive and able to resist external pressure.

 
Experience and technical competencies:

• Minimum of 4 years of work experience within the field of monitoring and evaluation.
• Working knowledge in Turkana, Urban- Nairobi and Uganda.
• Working experience in the field of Economic Recovery/Self- reliance, Protection, SGBV, Social Work, Child Protection preferred.
• Experience in working in Sustainable Waste Management ecosystems.
• Experience in working with protection information management systems.
• Experience in participatory assessments and community-based monitoring approaches.
• Clear understanding of Core Humanitarian Standards (CHS).
• Experience with capacity building of staff, and in convening and facilitating training and workshops
• Excellent knowledge of MS Office Word, Excel Power Point, and other Statistical software
• Excellent analytical and report writing skills (English)
• Time management and organizational skills.
• Previous work experience in hardship areas or emergency setting. 

Education: 

• Bachelor’s degree in Statistics/Information management Sciences, MEAL or related field 
• Fluency in written and spoken English is essential.
• A minimum of 4 years of MEAL experience within the private sector and humanitarian development field.  

DRC’s Core competencies: 
All DRC roles require the post-holder to master the DRC’s core competencies below: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions:  
Contract duration: 1 year 8 months contract with possibility of extension, subject to funding and performance. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Employment Category: Band H2
Reporting to: PMU Manager with dotted line to Meal Manager
Availability: 1st December 2025
Location: Eastleigh (with frequent travel to Kakuma and Karamoja in Uganda)

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IT Intern at Danish Refugee Council

The overall purpose of the role: 

Provide additional technical support required to maintain a standard level of service to the office and be the main point of contact for IT-related issues in the DRC Kenya Eastleigh field office in Nairobi for 6 months. The role will be responsible for planning, development, and implementation of hardware, software applications, programming & systems network and integration of a management information system or enterprise network in coordination and consultation with the DRC Information Management Systems Coordinator.

Duties and Responsibilities: 

• Install and configure computer hardware, authorized software, systems, networks, printers, and scanners. 
• Liaise with the Country IMS Coordinator regarding issues/faults promptly.
• Offer technical support to all end users of hardware & software issues. 
• Ensure that company data is safely backed up to OneDrive and SharePoint. 
• Support conducting digital skills training for the youths at the DRC Eastleigh digital workspace and provide weekly reports on the training.
• Daily monitoring of servers to for optimal performance,100% uptime, and availability of systems. 
• Maintain, improve, and ensure healthy back-ups of beneficiaries’ databases. 
• Generate monthly systems usage reports.
• Oversee software and network security.
• Undertake simple development tasks on the Information Management Systems as assigned from time to time. 
• Continually perform preventative maintenance.

Experience and technical competencies:  

• At least 1 Year Experience in fast paced organization.
• Have HTML, PHP-MVC, JS and CSS coding background. 
• Knowledge of CodeIgniter framework will be an added advantage. 
• Basic understanding of relationship database including MySQL. 
• Basic understanding of Linux (Ubuntu) and Windows 10 support. 
• Knowledge of and competence in Microsoft operating systems and Microsoft 365. 
• Attention to detail with an excellent analytic and research background. 
• Cheerful, articulate, positive attitude and eager to learn. 

Education:

• Bachelor’s degree or Diploma  in Information Technology or other related field from a recognized institution 
• Certification in computer networks (CCNA, N+, etc) 

Languages:

• Fluency in English and Kiswahili.

DRC’s Core competencies: 

All DRC roles require the post-holder to master the below DRC’s core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions:  

Contract duration: 6 months with possibility of a 3-month extension subject to funding availability and performance. Salary and conditions will be in accordance with the Danish Refugee Council Internship Guidelines.
Reporting to: Urban Project Manager with technical reporting line to Information Management Systems Coordinator
Availability: August 2025
Location:  Eastleigh – Nairobi
Key stakeholders:
Internal:  All staff
External: Service providers, partners, Target communities 

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