Internship | Job Vacancies at Danish Refugee Council

Protection Assistant – Psychosocial counselor at Danish Refugee Council

Overall purpose of the role

The Danish Refugee Council (DRC) has enshrined localisation in its Strategy 2025 through its “Go Local” principle, which aims to engage local partners through “principled, equitable and collaborative partnerships in pursuit of a relevant, effective and sustainable response.” DRC’s Kenya programme has articulated broader localisation objectives through its strategic priorities for 2023, which include the aims to strengthen DRC Kenya’s collaboration with local actors, foster synergies around programming and advocacy, and promote the protection of rights and peaceful coexistence in displacement-affected areas.

The purpose of this post is to provide day-to-day management and psychosocial support and related activities in Kakuma and Kalobeyei.  In particular, the person is responsible for addressing mental health needs of GBV survivors and Persons of Concern. In collaboration with the Protection Officer GBV Response (Psychosocial Counsellor), S/he will be in charge of the provision of training and supervision of the GBV Para-Counselors, to respond to cases of GBV in the camp and ensure effective case management. S/he will work and liaise closely with the Protection Officer GBV Response (Psychosocial Counsellor), Protection Officer – LGBTIQ+, Protection Assistant GBV Response-(Psychosocial Counsellors (LGBTIQ+), Protection Assistants GBV Response (Psychosocial Counsellors), Protection Officer GBV Prevention, Protection Assistant GBV Prevention and Refugee Led and Women Refugee Led Organizations (RLOs/WRLOs) on documentation of program activities as per the donor requirements.

Responsibilities:

R1. Case Management:

• Provide comprehensive case management psychosocial counseling to GBV survivors focused on the survivor centered approach.
• Provide assessment and counseling both at individual and group level as the situation demands.
• Ensure all work with GBV survivors is confidential and that ethical practices are observed.
• Document client data accurately in the intake forms and ensure they are under lock and key.
• Ensure that the GBVIMS is accurately updated on a regular basis.
• Participate in the interpretation of the data analyzed on trends and work with prevention team to disseminate information to all relevant stakeholders.
• Participate in the development of the case management monitoring tools and systems and ensure that all staff that are required to utilize it are trained on the correct way of handling the systems.
• Participate in the preparation of accurate reports for all Psycho-social related activities.
• Participate in design of case management and psychosocial projects.

R2. Coordination and Networking:

• Maintain and strengthen existing networks through other service providers at the camp level, to ensure that GBV survivors receive quality services and support both at the agency levels.
• Actively participate in scheduled meetings such as the Case Conferences, safe haven inter-agency meetings and as assigned.
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities.
• In collaboration with other partners, design psychosocial interventions within the refugee community focusing on the psychosocial needs of adults, youth and children.
• Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between DRC and other partner agencies.

R3. Community Engagement and Outreach:

• Conduct sensitization, dialogue and mediation sessions with the wider population about issues of trauma and GBV.
• Facilitate formation of support groups for survivors of GBV and other vulnerable groups.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the Protection Officer GBV Prevention and Protection Assistant GBV Prevention and RLOs/WLOs in dissemination of relevant information during the Community GBV prevention forums and meetings. 

R4. Monitoring and Evaluation:

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time.
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner.  
• Work closely with the refugee staff to ensure quality reporting.   
• Assist in the designing, planning, implementing and facilitating external training for numerous target groups.
• Ensure Core Humanitarian Standards are mainstreamed in the day-to-day project implementation.
• Attend relevant training forums relevant to the job. 
• Assist with any other related activities as deemed necessary by the supervisor.

R5. Staff Management and Development:

• Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
• Conduct continuous performance/evaluation for the Para counsellors working under her/him.
• Engage in quality self-care through supervision, debriefings, and other shared sessions.
• Conduct regular formal and on-job training and mentorship to Para-Counsellors on areas related to Case Management, Counselling and other related topics to enhance professionalism.
• Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
• Organize for external capacity building forums on GBV Case Management and Therapeutic Counselling techniques.

Experience and technical competencies:

• 2 years’ experience in providing psychosocial counseling to survivors of sexual and gender-based violence.
• Good team player: able to take direction and work collaboratively with others.
• Excellent written and verbal communication skills, including empathic listening.
• Ability to communicate in a highly professional manner with clients, community members and professional partners.
• Able to complete required reporting and documentation within the deadlines set.
• Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.    
• Able to uphold high ethical and professional standards.
• Able to maintain the highest levels of confidentiality.
• Problem solving and conflict resolution skills.
• Ability to work in a challenging environment.
• Ability to promote the values of equality, non-discrimination, and human rights for all.
• Experience working in a refugee context is highly desirable.

Education:

• Bachelor’s degree in psychology or counselling
• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 
All DRC roles require the post-holder to master the DRC’s core competencies below: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions:  

Contract duration: 9.5 months contract. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.

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Economic Recovery Officer at Danish Refugee Council

Overall purpose of the role: 

Working under the Project Manager as Economic Recovery Officer is responsible for various project activities within the Economic Recovery sector, with an understanding of market systems. The project aims to link with cross-border markets in Dollo-Ado region of Ethiopia and Gedo region of Somalia, and to specifically target women and youth (male and female). In addition, he/she will undertake other duties assigned by the Project Manager in a matrix management arrangement with the Head of Programmes and technical coordination with Project Coordinator- inclusive markets and project partners in the TIG’s to ensure the project expectations are met. Applications from qualified candidates who worked in the context are strongly encouraged

Duties & Responsibilities:

Program Management, Development, Monitoring and Evaluation

• Carry out participatory needs assessments and identify appropriate Economic Recovery interventions to increase incomes and long-term resilience for the local community. 
• Develop a good understanding of facilitation-based interventions in the market sector that support it, including demonstrating a good understanding of market opportunities for smallholder farmers, gender and youth.
• Prepare quarterly workplans and raise quarterly PRs as per the project workplan
• Take an active role in periodic project review and planning meetings; and external meetings as often as requested by the project Manager. 
• Take a lead role in the documentation of lessons learned and ensure they are fed into the design of activities. 
• Take part in field reporting by preparing technical internal and external reports for DRC Kenya’s activities in Mandera, in accordance with EU guidelines and support implementing M&E plans and share with MEAL team for consolidation.
• As assigned by project Manager, take major part in implementation of DRC Kenya, BORESHA activities in the project target areas and also support post implementation monitoring as and when required.
• Develop relevant training manuals and practices for target beneficiaries and lead in facilitating training where necessary.
• Ensure all project beneficiaries are properly mentored and supported throughout the project.
• Gather community feedbacks and feed into the monthly accountability template.
• Adhere to CHS Principles in day to day project implementation; participate in CHS audits; support in implementing the M&E plan.

Coordination & Partnership

• Promote collaboration and synergy between DRC, DW, BORESHA consortium members, partners, local authorities, local communities and other agency interventions. 
• Engage various market players, develop partnerships, carry out partnership activities and act as a professional and credible spokesperson for the program.
• Support the consortium members and DRC Kenya Project Manager to ensure effective liaison with stake holders and relevant Government of Kenya departments, from the location to divisional levels, as needed.
• Participate in external stakeholder meeting and maintain external relations involving government officials and other key stakeholders.
• Support the Project Manager through contributing to the PMM preparations for the project.
• Support Project Manager in liaising with DRC Kenya partners to get weekly and monthly updates of the project implementation.

Budget Management

• Support budget drafting exercise as per the identified or prioritized needs of the project as well as new projects.
• Support budget tracking to check budget utilization and work closely with the Project Manager to address any spending gaps identified.
• Prepare quarterly budget forecast for respective project activities as well as participate in Monthly BFU meetings

Experience and Technical Competence 

• Must have a degree in Agribusiness Management, Agricultural Economics, Entrepreneurship, Business Administration, or other livelihoods related disciplines;
• Minimum 3 years’ experience in implementing livelihoods or income generating projects preferably with an NGO. Experience in Mandera County as well as cross border programming is strongly preferred.
• Have an understanding of MSD approach, Value chain growth and development, microenterprise / small business development including VSLA / Groups, DRR interventions and animal health initiatives.
• Skills or training in financial literacy as well as implementation of integrated programming approach is desirable
• Prior experience working with local governments and stakeholders in implementation of projects, including community mobilization skills.
• Ability to work independently and as part of a team; well organized, and able to prioritize multiple tasks
• Working knowledge of MS Office and other relevant computer applications
• Able to adapt to changing program priorities and emergency priorities that may arise. 
• Good planning and organizational skills coupled with problem solving capabilities.

Education

• Must have a degree in Agribusiness Management, Agricultural Economics, Entrepreneurship, Business Administration or other livelihoods related disciplines;

Key stakeholders: 

• Program implementation teams and MEAL staff in Mandera Field and Country Offices.
• National and county government authorities
• INGO/NGOs
• Donors
• Implementing partners

About you:  
In this position, you are expected to demonstrate DRC’s five core competencies:  

• Striving for excellence: You focus on reaching results while ensuring an efficient process.   
• Collaborating: You involve relevant parties and encourage feedback.   
• Taking the lead: You take ownership and initiative while aiming for innovation.   
• Communicating: You listen and speak effectively and honestly.   
• Demonstrating integrity: You act in line with our vision and values.   

Conditions  

• Contract: One-year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment. 
• Availability: February 2026
• Duty station: Mandera Base office.

Application Deadline: 23rd January 2026

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Principal Operations Support Advisor – East Africa and Great Lakes at Danish Refugee Council

About the job

Are you passionate about driving operational efficiency and impact across humanitarian programmes? As a key member of our HQ Hub in East Africa & Great Lakes, the Principal Operations Support Advisor – East Africa and Great Lakes plays a pivotal role in supporting the Executive Director of the Hub (EDH) in maintaining a comprehensive overview of technical and operational performance across Country Offices. The role enables informed and strategic engagement with Country Directors and ensures effective oversight of key operational processes. While direct coordination on compliance and process improvements takes place between HQ functional units and Country Offices, this position intervenes when issues require escalation, cross-functional resolution, or strategic engagement at the EDH and Country Director level.

Your main duties and responsibilities will be:

• Provide strategic oversight and analysis of Country Office (CO) performance, supporting the EDH in identifying emerging risks and coordinating timely management responses.
• Ensure consistent adherence to global operational standards, driving accountability and continuous improvement across COs.
• Lead and oversee risk management processes across CO’s within the Hub, ensuring accurate risk registers, effective mitigation strategies, and appropriate escalation of high-level risks.
• Validate and advise on reported losses, ensuring robust root cause analysis and implementation of corrective measures to strengthen controls.
• Contribute to annual sustainability assessments by reviewing operational and financial performance, identifying systemic challenges and opportunities for improvement.
• Oversee the implementation of audit recommendations and strengthen compliance mechanisms across Country Offices.
• Participate in incident management teams, ensuring timely and compliant operational responses to crises.
• Promote a proactive, solution-oriented approach between HQ and COs to strengthen organizational agility and cross-departmental collaboration.
• Serve as Officer-in-Charge during EDH absences, ensuring strategic continuity and effective oversight at the Hub level.

Moreover, we also expect the following:

• At least 7 years of experience in similar senior-level operational management
• Significant experience in leading and coordinating, multi-country operations in dynamic and challenging environments.
• Significant experience in budget management, financial oversight, and compliance in multi-donor environments.
• Hands-on experience with enterprise resource planning (ERP) systems, Ability to analyze data and system outputs for decision-making, troubleshooting, and process improvement.
• Extensive experience in the management of a wide range of risks and issues, including, but not limited to, program, safety, financial, supply chain, IT, and legal/compliance risks and issues in the international humanitarian sector.
• Substantial experience working in fragile or conflict-affected contexts, with a strong understanding of operational risks, adaptive planning, and field support strategies necessary to operate effectively in high-risk environments.

About you

To be successful in this role, we expect you to bring strong strategic and solutions-oriented coordination and analytical skills. You combine operational insight with sound judgment, enabling you to anticipate risks, guide strategic decision-making, and ensure accountability at all levels. Adept at navigating organizational systems and diverse stakeholder landscapes, you foster collaboration, efficiency, and compliance while maintaining focus on impact and results. As a trusted advisor and confident communicator, A confident communicator and trusted partner, you build collaboration across teams and drive accountability, quality, and results.

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Monitoring Evaluation Accountability & Learning (MEAL) Officer at Danish Refugee Council

Overall purpose of the role:

Monitoring Evaluation Accountability & Learning (MEAL) Officer will conduct field level M&E activities and provide technical support to MEAL Lead in ensuring timely and quality learning as well as implementation reporting with a specific focus on Fair Recycling Project enhancing circularity and sustainable waste management as well as gender and social inclusion engagements under The Coca Cola Foundation (TCCF) project. The position holder will assist project teams in collecting data against indicators, lead data collection based on data-collection tools and methodologies designed by the MEAL team. The MEAL Officer will also lead project assessments and project compliance audits in all cross-border locations covering Kenya Urban Program, Kakuma and Greater Kampala City regions. The MEAL Officer will collaborate closely with the MEAL Lead and field programme team to ensure compliance with the projects MEAL requirements and best practices. The role will also ensure programme data and other protected data is accurately and ethically collected, stored, analysed, and shared in strict adherence to the projects data protection policy and MEAL Plan.

Responsibilities: 
R1. Designing, planning & implementation of strategies for data collection & storage, analysis & sharing:

• Responsible for all projects databases. She/he will work in designing databases on project activities/beneficiaries and assist in
• updating regularly the database according to the project requirements.
• Support project staff and partners in planning for and executing MEAL activities, including data collection methodology and
• tools and data management, analysis and use.
• Support and contribute to the development and implementation of MEAL systems for DRC and partners, including SOPs,
• guidance and tools.
• In collaboration with the MEAL Coordinator, make recommendations about the methods the projects should use to collect,
• analyze and manage data to improve data quality and the efficiency of data systems.
• Support DRC local partners in all MEAL requirements including capacity building, assessments, and reporting
• Ensure accurate data entry of new information into the beneficiary database and regularly update, maintain existing database
• system records
• Strengthen and maintain networks with other partners by attending relevant M&E working group meetings to help analyze
• trends, findings and best practices.
• Ensure all project data (Distribution data, persons reached in various activities among others) is AGD (Age, Gender and Diversity)
• disaggregated.
• Support in conducting assessments and community visits as needed, facilitate focus groups and other qualitative data collection
• exercises.
• Conduct all field data collection through mobile data collection for quantitative data and paper forms for qualitative data. –
• ensure tablets and phones to be used for assessments are charged before commencement of assessment exercises.
• Conduct data analysis and providing input, information and statistics for monthly, quarterly, annual and other reports for the
• project.

R2. Design and Implementation of Monitoring, Evaluation, Accountability & Learning Plans:

• Participate in the baseline, mid-term and end of term evaluations of program activities
• In coordination with PM and MEAL coordinator, guide and cooperate with advisors/consultants who are contracted to
• implement specific surveys, assessments and studies required for evaluating outcomes and impact.
• Under the direction of the MEAL Coordinator, support research and study activities on M&E related issues. 
• Conduct community visits, focus group discussions with beneficiaries and non-beneficiaries to receive feedback on project activities. 
• Maintain the Complains and feedback received and ensure a timely and appropriate follow-up or referral if needed. 

R3. Report Writing & Documentation: 

• Coordinate and quality assure MEAL activities and processes for the project 
• Build capacity of partners in the consortium on MEAL 
• Ensure the Indicator performance tracking tool is updated monthly for all projects by the project team and partners.
• Compile and submit relevant project reports to the project manager. 
• Prepare sector’s operation plans/work plans & reviews 
• Maintain a clear and transparent filing system. 
• Documentation and dissemination of lessons learned from monitoring data, grant closure reviews, evaluations and project studies.
• Undertake any other duties and responsibilities as assigned by the project manager.

Personal Qualities

• Organised, punctual and delivers on time, 
• Strong ability to motivate and inspire staff and partners,
• Excellent networking skills, 
• Intelligent and creative mind in data collection and analysis, Outcomes documentations, report writing.
• Curious and seeks out information, strong drive to learn new things and improve own capacity,
• Takes initiative – identifies what needs to get done and does it,
• Hard working and driven to achieve objectives, Able to work under minimum supervision.
• A good team player, culturally sensitive and able to resist external pressure.

 
Experience and technical competencies:

• Minimum of 4 years of work experience within the field of monitoring and evaluation.
• Working knowledge in Turkana, Urban- Nairobi and Uganda.
• Working experience in the field of Economic Recovery/Self- reliance, Protection, SGBV, Social Work, Child Protection preferred.
• Experience in working in Sustainable Waste Management ecosystems.
• Experience in working with protection information management systems.
• Experience in participatory assessments and community-based monitoring approaches.
• Clear understanding of Core Humanitarian Standards (CHS).
• Experience with capacity building of staff, and in convening and facilitating training and workshops
• Excellent knowledge of MS Office Word, Excel Power Point, and other Statistical software
• Excellent analytical and report writing skills (English)
• Time management and organizational skills.
• Previous work experience in hardship areas or emergency setting. 

Education: 

• Bachelor’s degree in Statistics/Information management Sciences, MEAL or related field 
• Fluency in written and spoken English is essential.
• A minimum of 4 years of MEAL experience within the private sector and humanitarian development field.  

DRC’s Core competencies: 
All DRC roles require the post-holder to master the DRC’s core competencies below: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions:  
Contract duration: 1 year 8 months contract with possibility of extension, subject to funding and performance. Salary and conditions will be in accordance with the Danish Refugee Council terms of employment for National staff.
Employment Category: Band H2
Reporting to: PMU Manager with dotted line to Meal Manager
Availability: 1st December 2025
Location: Eastleigh (with frequent travel to Kakuma and Karamoja in Uganda)

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IT Intern at Danish Refugee Council

The overall purpose of the role: 

Provide additional technical support required to maintain a standard level of service to the office and be the main point of contact for IT-related issues in the DRC Kenya Eastleigh field office in Nairobi for 6 months. The role will be responsible for planning, development, and implementation of hardware, software applications, programming & systems network and integration of a management information system or enterprise network in coordination and consultation with the DRC Information Management Systems Coordinator.

Duties and Responsibilities: 

• Install and configure computer hardware, authorized software, systems, networks, printers, and scanners. 
• Liaise with the Country IMS Coordinator regarding issues/faults promptly.
• Offer technical support to all end users of hardware & software issues. 
• Ensure that company data is safely backed up to OneDrive and SharePoint. 
• Support conducting digital skills training for the youths at the DRC Eastleigh digital workspace and provide weekly reports on the training.
• Daily monitoring of servers to for optimal performance,100% uptime, and availability of systems. 
• Maintain, improve, and ensure healthy back-ups of beneficiaries’ databases. 
• Generate monthly systems usage reports.
• Oversee software and network security.
• Undertake simple development tasks on the Information Management Systems as assigned from time to time. 
• Continually perform preventative maintenance.

Experience and technical competencies:  

• At least 1 Year Experience in fast paced organization.
• Have HTML, PHP-MVC, JS and CSS coding background. 
• Knowledge of CodeIgniter framework will be an added advantage. 
• Basic understanding of relationship database including MySQL. 
• Basic understanding of Linux (Ubuntu) and Windows 10 support. 
• Knowledge of and competence in Microsoft operating systems and Microsoft 365. 
• Attention to detail with an excellent analytic and research background. 
• Cheerful, articulate, positive attitude and eager to learn. 

Education:

• Bachelor’s degree or Diploma  in Information Technology or other related field from a recognized institution 
• Certification in computer networks (CCNA, N+, etc) 

Languages:

• Fluency in English and Kiswahili.

DRC’s Core competencies: 

All DRC roles require the post-holder to master the below DRC’s core competencies: 

• Striving for excellence: you focus on reaching results while ensuring an efficient process.
• Collaborating: you involve relevant parties and encourage feedback.
• Taking the lead: you take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: you Uphold and promote the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions:  

Contract duration: 6 months with possibility of a 3-month extension subject to funding availability and performance. Salary and conditions will be in accordance with the Danish Refugee Council Internship Guidelines.
Reporting to: Urban Project Manager with technical reporting line to Information Management Systems Coordinator
Availability: August 2025
Location:  Eastleigh – Nairobi
Key stakeholders:
Internal:  All staff
External: Service providers, partners, Target communities 

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