Internship | Job Vacancies at Jubilee Insurance

Administration & Operations Officer at Jubilee Insurance

Job Description

Job Ref. No: JHUB 001

We currently have an exciting career opportunity for an Administration & Operations Officer within Jhub SEZ
Limited. The position holder will report to the Finance Manager and will be based at the TRIFIC Offices in Nairobi.

Role Purpose

The Operations C Administration Officer is responsible for coordinating the day-to-day operational and administrative activities of Jhub SEZ Limited to ensure the smooth running of the organisation. The role provides operational support across office administration, procurement, finance coordination, customer experience, vendor management, and facilities while supporting governance and compliance requirements. Working within a lean startup environment, the role holder will collaborate across multiple functions, establish efficient operational processes, and provide administrative support that enables the business to scale effectively.

Key Responsibilities

Strategy

• Support implementation of the company’s operational strategy in alignment with organisational objectives.
• Contribute to the development and continuous improvement of operational processes, policies, and administrative procedures.
• Monitor operational performance and recommend improvements that enhance efficiency, service delivery, and cost effectiveness.
• Support business planning activities by providing operational information and administrative coordination.
• Participate in initiatives that strengthen operational readiness as the organisation grows.

Operational

• Coordinate day-to-day office operations to ensure efficient business continuity.
• Manage office administration, facilities, workspace, supplies, equipment, and general office services.
• Coordinate procurement activities including sourcing quotations, supplier engagement, purchase requests, purchase orders, and delivery follow-up.
• Maintain supplier records, contracts, and procurement documentation.
• Support finance administration through invoice processing, payment follow-up, petty cash management, expense tracking, reconciliations, and coordination with finance service providers.
• Serve as the first point of contact for clients, visitors, partners, and service providers, ensuring a professional customer experience.
• Coordinate customer enquiries, issue resolution, and follow-up to ensure timely service delivery.
• Coordinate travel arrangements, meetings, events, logistics, and visitor management.
• Maintain operational records, asset registers, inventory records, and administrative documentation.
• Support onboarding and offboarding activities for employees, consultants, and partners.
• Prepare operational reports, procurement updates, expenditure summaries, and administrative dashboards.
• Support implementation of business continuity initiatives, operational risk mitigation measures, and workplace health and safety requirements.
• Coordinate with shared service providers and external partners to ensure uninterrupted business operations.
• Perform any other duties assigned by the Finance Manager.

Corporate Governance

• Ensure compliance with organisational policies, procurement procedures, financial controls, and statutory requirements.
• Maintain accurate operational documentation to support governance, audit, and regulatory requirements.
• Monitor adherence to internal approval processes and delegated authority limits.
• Support internal and external audit activities through timely provision of documentation and operational information.
• Safeguard confidentiality of organisational information and maintain appropriate records management practices.

People and Culture

• Promote a customer-focused, collaborative, and service-oriented working environment.
• Support employee engagement activities, staff events, and workplace initiatives.
• Build positive working relationships with internal and external stakeholders.
• Contribute to a culture of accountability, professionalism, continuous learning, and operational excellence.

Key Competencies

• Strong organisational and planning skills.
• Excellent communication and interpersonal skills.
• Customer service orientation.
• Problem-solving and sound judgement.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Integrity, professionalism, and confidentiality.
• Adaptability and willingness to take on diverse responsibilities.
• Initiative and a continuous improvement mindset.

Academic Background & Relevant Qualifications

• Bachelor’s degree in Business Administration, Procurement C Supply Chain Management, Finance, Commerce, Operations Management, or a related field from a recognised institution.
• Professional certification in Procurement, Administration, Customer Experience, or Project Management will be an added advantage.
• 2–3 years’ experience in office administration, operations, business support, or a similar role.
• Experience supporting procurement, finance, or customer service activities.
• Experience working in a startup, technology, innovation, consulting, or professional services environment will be an added advantage.
• Demonstrated ability to coordinate multiple operational activities simultaneously.
• Experience interacting with vendors, customers, and cross-functional stakeholders.
• Proficiency in Microsoft Office applications and digital collaboration tools.

How to Apply

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@Jubileekenya.com quoting the Job Reference Number and Position by 13th August 2026.

Product Manager Intern at Jubilee Insurance

Bachelor Degree

Job Description

Role Purpose

The Product Manager Intern will help drive our Startup Innovation Program and venture-building initiatives. In this role, you will act as the link between startups, external ecosystem partners, and our internal corporate functions (IT, Product, Business, and Innovation teams). The intern’s mission is to help deliver digital solutions from concept validation to pilot execution, ensuring that project milestones are met while maintaining a sharp product mindset.

Main Responsibilities

Venture Building & Product Support

• Market & Product Validation: Assist startups in refining their value propositions, analyzing market fit, and scoping digital product features.
• Requirements Gathering: Translate business and innovation goals into clear, actionable technical and functional requirements.
• User-Centric Design: Support the definition of MVP (Minimum Viable Product) scopes to ensure rapid, high-impact market testing.

Project Management & Program Coordination

• Cross-Functional Coordination: Serve as a central point of contact, aligning priorities across external partners, startups, and internal IT, Product, Business, and Innovation teams.
• Milestone Tracking: Manage the program roadmap, track project dependencies, and proactively unblock bottlenecks to keep pilots on schedule.
• Status Reporting: Keep internal leadership and external stakeholders updated with clear, data-driven progress reports and program budget reporting.
• Coordinate meetings, workshops, and stakeholder engagements.

Partner & Startup Engagement

• Relationship Management: Act as a trusted liaison for ecosystem partners and cohort startups, ensuring clear communication and expectations.
• Workshop Facilitation: Help organize and co-facilitate mentorship sessions, masterclasses, and alignment workshops for the innovation program.

Data & Analysis

• Collect and analyse project-related data.
• Assist in identifying project risks, issues, and dependencies.
• Assist in preparing project performance metrics and dashboards.
• Support lessons learned and project closure documentation.

Key Competencies

1. Excellent organizational skills.
2. Strong attention to detail.
3. Good analytical and problem-solving skills.
4. Effective verbal and written communication.
5. Time management and prioritization.
6. Ability to work collaboratively in cross-functional teams.
7. Initiative and willingness to learn.
8. Adaptability and flexibility.
9. Accountability and professionalism.

Academic Qualifications and Relevant Experience

1. Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent hands-on experience in tech/startups).
2. Previous internships or leadership roles within tech startups, accelerators, or venture capital firms, complemented by academic or practical experience in project management, is an added advantage.
3. Experience using Microsoft Office tools is desirable.

How to Apply

If you are qualified and seeking an exciting new challenge, please apply via recruitment@jubileekenya.com, quoting the Job Reference Number and Position, by 23rd July 2026.

Only shortlisted candidates will be contacted.

Projects QA at Jubilee Insurance

Job Description

Job Reference: JLIL 422

Application Deadline: 22nd July 2026

Role Purpose

The role focuses on providing Quality Assurance to ensure projects are effectively and efficiently delivered while achieving intended outcomes and benefits. The successful candidate will assess project activities, documentation, and processes to enforce project standards, ensure compliance with policies and procedures, and enhance project execution by minimizing project failures.

The position supports project teams in maintaining standards, producing quality deliverables, and ensuring successful project implementation.

Key Responsibilities

1. Project Reviews

• Develop and maintain quality standards and assessment tools for project stage gates, ensuring assurance on policies, procedures, and success criteria across the Group.
• Verify project documentation and review existing project implementation, administrative, and internal control systems, recommending improvements where necessary.
• Identify and analyse recurring issues, gaps, and weaknesses across projects and recommend practical solutions.
• Maintain documentation of quality assurance activities and follow up on agreed actions through the Audit Management System.
• Confirm that value processes are established, maintained throughout project implementation and IT systems development life cycles, and periodically reviewed to ensure compliance with internationally accepted best practices.
• Assess projects for compliance with evolving innovations and support responsiveness to emerging technologies.
• Identify training needs within project teams and recommend or facilitate quality assurance training on policies, standards, and best practices.
• Communicate quality standards and expectations to project teams, Internal Audit, and other relevant stakeholders.
• Evaluate Test Strategies and Test Plans to assess quality approaches, timelines, and entry/exit criteria for assigned projects.

2. Reporting & Stakeholder Engagement

• Provide timely communication on project status, progress, issues, gaps, and risks to Project Managers and Project Owners.
• Prepare and present quality assurance reports to Project Steering Committees and the Board Audit Committee (where required), highlighting key gaps and practical recommendations.
• Participate in management meetings to enhance understanding of business strategy.
• Prepare detailed, accurate, and actionable reports communicating control gaps, risk impacts, and recommendations.
• Produce timely reports on project quality status and documentation to track project progress.
• Provide regular updates to Senior Management and the Board Audit Committee (where required) on project risk trends, benefits realization, and outstanding issues.
• Contribute to policies, Standard Operating Procedures (SOPs), and frameworks to strengthen internal control principles.

3. People & Culture

• Build and lead cross-functional teams while fostering collaboration, accountability, and high performance.
• Mentor and train team members on departmental tools, techniques, and industry best practices.
• Resolve team conflicts and stakeholder disputes while maintaining focus on project objectives.

Key Competencies

• Strategic Thinking & Business Insight
• Excellent Communication & Influencing Skills
• Professional Integrity
• Relationship Management
• Leadership & Team Management
• Analytical & Problem-Solving Skills
• Adaptability & Continuous Improvement Mindset

Academic Background & Relevant Qualifications

Applicants should possess:

• Bachelor’s degree in Business, Computer Science, Operations, or a related field.
• Project Assurance qualifications, licenses, or certifications such as ISO 9000, PMP, PMI, or Certified Internal Auditor.
• Certified Information Systems Auditor (CISA) certification will be an added advantage.
• Knowledge of ISO 9001 standards is desirable.
• Previous experience in Project Audit or Quality Assurance, preferably within the financial services sector.
• Experience interacting with senior leadership and Board Committees.
• Prior involvement in project implementation processes will be an added advantage.
• Demonstrated ability to provide value-adding insights that support business strategy.
• Strong problem-solving and root cause analysis skills.

How to Apply

Qualified candidates who meet the above requirements are encouraged to apply by sending their applications to: Recruitment@jubileekenya.com

Quote the Job Reference Number (JLIL 422) and Position (Projects QA) in the subject line of your application.

Application Deadline: 22nd July 2026

Assistant Manager – Internal Audit at Jubilee Insurance

Job Description

Job Reference: JAML084

Position Summary

The Assistant Manager – Internal Audit is responsible for leading and overseeing the internal audit function within Jubilee Asset Management Limited. The successful candidate will provide independent and objective assurance on governance, risk management, and internal controls by evaluating business processes, identifying risks, and recommending improvements that enhance operational efficiency, compliance, and overall organizational performance.

Key Responsibilities

Operational Excellence

• Conduct strategic, financial, operational, and compliance risk assessments in collaboration with the Risk & Compliance team.
• Develop and implement risk-based internal audit plans targeting high-risk areas.
• Execute detailed audit assignments in line with approved annual audit plans and professional audit standards.
• Adjust audit scope where necessary in consultation with the Group Head of Internal Audit.
• Oversee audit planning and execution while ensuring compliance with internal audit methodologies.
• Prepare and maintain complete audit documentation within the Internal Audit Management System.
• Review audit working papers and reports to ensure quality, consistency, and compliance.

Strategy

• Coordinate implementation of the internal audit strategy aligned with organizational objectives.
• Develop annual audit plans that support business priorities.
• Identify opportunities for operational efficiency and process improvement.
• Assess corporate governance practices and recommend enhancements.
• Evaluate departmental performance and provide management with actionable recommendations to support strategic improvement initiatives.

Risk Management & Corporate Governance

• Assess compliance with regulatory requirements, internal policies, and governance standards.
• Recommend practical mitigation measures for emerging business risks.
• Stay informed on industry regulations, audit standards, and best practices to ensure continued compliance.

Stakeholder Management

• Build and maintain effective working relationships with senior leadership and key stakeholders.
• Present audit findings, recommendations, and reports to senior management and the Board Audit & Risk Committee.

Continuous Improvement

• Identify opportunities to strengthen internal controls and improve business processes.
• Partner with management to implement audit recommendations and monitor corrective actions.

Fraud Detection

• Review initiatives designed to detect and prevent fraud within JAML operations.
• Coordinate investigations into suspected fraudulent activities where applicable.
• Participate in management meetings to strengthen understanding of business operations and emerging risks.

Leadership & Culture

• Promote ethical conduct, accountability, and good corporate governance.
• Foster a positive, collaborative, and inclusive workplace culture.
• Lead, mentor, and develop the internal audit team.
• Set departmental objectives, monitor performance, and ensure timely delivery of audit activities.

Key Competencies

• Strong leadership and people management skills.
• Strategic thinking and business acumen.
• Excellent communication and stakeholder engagement abilities.
• Advanced risk management expertise.
• High professional integrity, independence, and objectivity.
• Strong analytical and problem-solving capabilities.
• Relationship management skills with senior stakeholders.
• Ability to build, motivate, and lead high-performing audit teams.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• CPA(K), ACCA, or an equivalent professional accounting qualification.
• Professional audit certification such as CPA(K), ACCA, CISA, CFA, Risk Management certification, or equivalent.
• A Master’s degree will be an added advantage.

Experience

• Minimum 8–10 years of relevant experience in a similar internal audit leadership role.
• Proven experience leading audit teams and managing complex audit assignments across multiple business functions.
• Demonstrated ability to engage senior management, board members, and key stakeholders.
• Strong track record in governance, enterprise risk management, internal controls, and regulatory compliance.

Why Join Jubilee?

• Lead strategic internal audit initiatives within one of East Africa’s leading financial services groups.
• Work alongside experienced professionals in governance, risk management, and compliance.
• Contribute to organizational excellence through independent assurance and continuous improvement.
• Advance your leadership career in a dynamic and highly regulated financial environment.

How to Apply

Interested and qualified candidates should submit their applications by emailing Recruitment@jubileekenya.com Please quote Job Reference: JAML084 – Assistant Manager – Internal Audit in the subject line of your application.

Application Deadline: Wednesday, 22nd July 2026

Senior Fullstack Developer (Contract-6 Months) | Job Ref. No. JAML053

Role Purpose

The Senior Full-Stack Developer is responsible for leading the design, development, and deployment of robust, scalable, and secure software solutions that support and enhance business operations and customer engagement. This role plays a critical part in driving the next phase of our digital transformation, including the development of advanced features for the customer investment portal, the migration from a monolithic to a microservices-based architecture, and the implementation of seamless integrations with core systems and payment gateways within a cloud-native AWS environment. The role requires a strong technical foundation, architectural vision, and hands-on expertise across the full technology stack. The Senior Full-Stack Developer also provides technical leadership, promotes best practices, and fosters collaboration across cross-functional teams to deliver high-impact solutions that align with the company’s strategic objectives.

Main Responsibilities

Strategy

• Lead the design, development, and implementation of advanced features for Phase 2 of the customer investment portal, ensuring high performance, scalability, and security.
• Drive the migration from a monolithic architecture to a microservices-based architecture within a cloud-native AWS environment.
• Stay abreast of emerging technologies and industry best practices, proactively recommending and implementing innovative solutions.

Functional

• Design, develop, and maintain scalable, performant, and secure fullstack applications using modern frameworks and languages (e.g., React, Node.js, Java, Python).
• Develop and maintain efficient databases and data models, ensuring optimal performance and seamless integration with front-end and back-end components.
• Lead and participate in architectural discussions, ensuring the selection of appropriate technologies, frameworks, and patterns for long-term maintainability.
• Implement and enforce clean coding practices, including test-driven development (TDD), continuous integration, and continuous deployment (CI/CD) pipelines.
• Drive the end-to-end development process, including requirement analysis, solution design, coding, unit testing, deployment, and post-deployment support.
• Ensure cross-browser compatibility and responsiveness of all user interfaces for a seamless experience across devices.
• Optimize application performance through code profiling, load testing, and database query tuning.
• Maintain comprehensive technical documentation, including system designs, user guides, and API specifications.
• Support DevOps functions by automating infrastructure provisioning, deployments, and monitoring in AWS cloud environments.
• Coordinate with quality assurance teams to ensure comprehensive test coverage and defect resolution.
• Manage application version control using Git, ensuring proper branching strategies and pull request governance.
• Collaborate with security teams to identify and remediate vulnerabilities across the stack (e.g., OWASP top 10).
• Provide technical escalation support for high-priority incidents and participate in root cause analysis to prevent recurrence.

Corporate Governance

• Adhere to IT governance frameworks, including secure coding practices, audit trails, change control, and version management.
• Ensure compliance with internal policies, regulatory guidelines, and information security protocols.
• Maintain and enforce coding standards and documentation practices across the team.

People and Culture

• Mentor junior and mid-level developers, fostering a culture of technical excellence, ownership, and innovation.
• Promote agile values and facilitate collaboration across teams including business, risk, and investment teams.
• Champion knowledge sharing, team learning sessions, and peer code reviews.

Leadership

• Lead end-to-end technical execution of key digital projects, from planning to deployment.
• Act as a technical advisor to stakeholders, translating business needs into architecture and design decisions.
• Represent the development team in project governance forums and stakeholder meetings.

Key Competencies.

• Strong problem-solving and critical-thinking skills.
• Leadership and mentorship capability.
• Excellent communication and stakeholder engagement skills.
• Strong understanding of asset management and investment operations.
• Agile and DevOps mindset.
• Attention to detail and quality assurance.
• High sense of accountability and ownership.
• Resilience and adaptability in a fast-paced environment.

Key Deliverables

• Enterprise-Grade Digital Platforms: Design, develop, and deliver secure, scalable, and user-friendly digital platforms that support core asset management operations, investment workflows, and client engagement.
• Seamless System Integrations: Lead the successful integration of internal systems (e.g., portfolio management, CRM, fund administration) and third-party platforms to ensure end-to-end data flow and operational efficiency.
• Enhanced User Experience: Deliver intuitive user interfaces and responsive applications that improve the client and advisor experience across web and mobile channels.
• Operational Efficiency Gains: Develop and deploy technology solutions that automate manual processes, reduce turnaround times, and improve internal productivity.
• Technology Governance Compliance: Ensure adherence to software development best practices, coding standards, and
• IT governance frameworks in alignment with regulatory requirements and internal audit protocols.
• Robust Technical Documentation: Maintain comprehensive system and codebase documentation to support business continuity, knowledge transfer, and regulatory readiness.
• Team Upskilling and Capability Building: Provide technical mentorship and leadership to the development team, strengthening in-house capabilities and fostering a culture of innovation and continuous improvement.
• Innovation and Continuous Improvement: Champion the adoption of new tools, frameworks, and methodologies that elevate the quality, security, and agility of software delivery.
• High System Uptime and Reliability: Ensure that deployed systems meet performance, availability, and scalability benchmarks with proactive monitoring, incident response, and optimization.

Qualifications

Academic Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Professional certifications (e.g., AWS Certified Developer, Certified ScrumMaster)

Functional Skills:

• Extensive experience with AWS cloud services (e.g., EC2, Lambda, S3, RDS, ECS/EKS, API Gateway, SQS/SNS).
• Proficiency in modern front-end frameworks such as React, Angular, or Vue.js.
• Strong expertise in back-end development using languages like Node.js, Python, Java, or Go, and associated frameworks (e.g., Express, Django, Spring Boot).
• Solid understanding of database technologies (SQL and NoSQL, e.g., PostgreSQL, MySQL, MongoDB, DynamoDB).
• Demonstrable experience with API design and development (RESTful APIs, GraphQL).
• Experience with payment gateway integrations is highly desirable.
• Familiarity with CI/CD pipelines, Git, and modern DevOps practices.

Relevant Experience

• 5+ years of progressive experience as a Full Stack Developer, with a strong portfolio of successful projects
• Proven experience with microservices architecture and migrating monolithic applications to microservices.
• Demonstrated experience delivering end-to-end technology solutions in agile environments.

How to Apply

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 2nd July 2025.