Night Manager at Nairobi Safari Club
Role Purpose:
Responsible for the organization and quality service
rendered to the guests by the Front Office Department, ensuring the safety and
security of guests and staff and maintaining strong public relations with the
guests.
ROLES AND RESPONSIBILITIES (include but are not limited
to):
- Handle
VIP arrivals, guest inquiries and complaints promptly and professionally.
- Resolve
difficult situations and ensure smooth guest experiences during the night
shift.
- Supervise
all departments during the night, inspect rooms to ensure standards and
quality, inspect public areas and guest rooms for cleanliness and
standards and ensure morning department openings are prepared.
- Monitor
room availability, manage over-bookings and walk-ins, optimize room
occupancy and rates and validate room charges and special rates.
- Lead
the night front office team, provide training and performance monitoring
and ensure high-quality service delivery.
- Coordinate
with security teams, maintain guest and staff safety and report incidents
or emergencies to the Front Office Manager.
- Oversee
night audit processes, verify credit limits, reconcile credit card
transactions, monitor cash handling.
- Follow
up invoicing of no-shows by credit cards, ledger accounts after 2-day
grace period.
- Spot
check on all outlets on cash to ensure cash boxes are equal to system
readings.
- Cross
checking of guest room rates between correspondence, registration cards
and actual amount charged.
- Check
that all transactions such as paid out, rebates and miscellaneous income
are documented with its appropriate supported vouchers and counter signed
by the concern authorities and the guest.
- Prepare
and provide the daily reports, control reports (hotel account revenue and
statistics).
- Ensure
all city ledger is closed for the day and checked to ensure all supporting
documents as per agreements are valid for the duration of guest stay in
the hotel and correct charges distributed to accounting.
- Ensure
timely submission of all relevant reports and information to all
departments in the morning. (GM, Finance, F&B, FO).
- Ensure
all procedures, rates and guest charges comply with hotel standards,
coordinate closely with other departments and support walkover
arrangements when necessary.
- Perform
other assignments to meet business needs as directed by your superiors.
Skills and Competencies:
- Proficiency
with Opera hotel management systems is a must.
- Self-motivated.
- Innovative
thinking.
- Strong
interpersonal and communication skills.
- Strong
leadership, coaching and counselling skills.
- Strong
analytical skills and strategic thinking.
- Good
financial management skills.
- High
attention to detail.
- Ability
to organise and lead complex projects.
- Able
to multi-task and prioritise tasks consistent with business objectives.
- Computer
literate with knowledge of Word, Excel, PPT.
Experience and Qualifications:
- Bachelor’s
Degree / Diploma in Hospitality Management.
- Minimum
of 2 years of experience as a Night manager in a 4- or
- 5-star
hotel, preferably with an international hotel brand.
How to Apply
Please send a cover letter, CV & supporting documents
to careersnssb@swiss-belhotel.com by
31st October 2025.
Kindly note that only shortlisted candidates will be contacted.
Bartender / Barista at Nairobi Safari Club
Role Purpose:
We are seeking a dynamic and results-driven
Bartender/Barista responsible for ensuring the smooth operation of the bar and
coffee shop. The role involves preparing and serving a wide range of beverages,
maintaining cleanliness and organization within the bar area and delivering
exceptional customer service. The Bartender/Barista will uphold the highest
professional standards in line with company policies to ensure maximum guest
satisfaction.
ROLES AND RESPONSIBILITIES (include but are not limited
to):
- As a
Bartender / Barista, prepare and serve a wide range of beverages including
cocktails, coffee, espresso-based drinks, tea and specialty beverages
according to recipes and guest preferences by.
- Create
and present innovative cocktails and signature drinks while crafting
high-quality coffee beverages with consistency and precision.
- Provide
prompt, friendly and professional service to all guests at the bar and
coffee counter, ensuring an exceptional experience.
- Coordinate
bar and coffee stock requisitions with the Bar Supervisor and manage
inventory responsibly to prevent shortages or wastage.
- Participate
in regular bar and café stock counts, assisting in identifying and
resolving any discrepancies.
- Ensure
the bar and coffee station mise-en-place is fully set before service with
stocked beverages, garnishes, utensils and clean equipment.
- Maintain
high standards of cleanliness and hygiene across the bar, coffee station,
glassware, machines and tools at all times.
- Operate
the POS system accurately for both bar and coffee transactions, ensuring
all orders are recorded and billed correctly. • Handle and account for
company cash and payments responsibly in both bar and coffee operations.
- Proactively
promote and up-sell drinks, coffee specials, food pairings and outlet
promotions to increase sales and enhance guest satisfaction.
- Attend
to guest inquiries and complaints promptly and courteously, ensuring
issues are resolved professionally.
- Serve
alcoholic beverages responsibly in compliance with local liquor licensing
laws and safety regulations.
- Maintain,
clean and troubleshoot coffee machines, grinders and bar equipment,
arranging repairs or servicing as necessary.
- Work
collaboratively with baristas, bartenders, waitstaff and cashiers to
ensure seamless coordination and smooth operations. • Perform any other
duties assigned by supervisors to support both bar and coffee service
excellence and meet business needs.
Skills and Competencies:
- Good
knowledge of cocktails, wines, spirits, liqueurs and coffee beverages.
- Skilled
in operating espresso machines, grinders and bar equipment.
- Understanding
of coffee brewing, milk frothing and presentation techniques.
- Able
to multi-task and prioritize tasks consistent with business objectives.
- Good
listening skills and customer focus.
- Computer
literate with knowledge of POS and related systems.
- Innovative
and creative thinking.
- Strong
interpersonal and communication skills.
- Self-motivated,
quick and efficient.
- Good-natured
and pleasant.
- Excellent
social and customer service skills.
- Honest
and reliable with high integrity. High attention to detail.
- A
strong team player supporting bar and restaurant operations. Passionate
about mixology and coffee artistry.
Experience and Qualifications:
- Certificate
in Food and Beverage Service from a recognized institution.
- 2+
years of relevant experience as a Bartender / Barista / Mixologist in a 4-
or 5-star hotel preferably with an international hotel brand.
- Mixology
certification preferred.
How to Apply
Please send a cover letter, CV & supporting documents to careersnssb@swiss-belhotel.com by
24th October 2025.
Kindly note that only shortlisted candidates will be contacted.
Executive Chef – Re-advertisement at Nairobi Safari Club
Role Purpose:
We are seeking a dynamic Executive Chef to lead our kitchen
team in ensuring culinary excellence, food quality, hygiene and cost efficiency
while maintaining high standards in accordance with hospitality industry
regulations.
ROLES AND RESPONSIBILITIES (include but are not limited
to):
- Create
and update menus with a focus on seasonality, cost efficiency, and
presentation while maintaining consistency in taste and portioning.
- Ensure
high-quality food preparation standards for the hotel’s restaurant and
banquet functions, meeting customer satisfaction and operational
efficiency.
- Adhere
to strict hygiene standards, health inspections, HACCP, and OSHA
regulations, ensuring compliance with all food safety requirements.
- Oversee
food procurement, conduct daily quality and quantity checks, minimize
waste and maintain optimal inventory levels to meet budget targets.
- Recruit,
train, mentor, and conduct performance reviews for kitchen employees while
fostering team motivation and maintaining professional grooming standards.
- Implement
and monitor workplace safety protocols, including emergency procedures,
fire drills, hazardous materials handling, and occupational health and
safety regulations.
- Work
closely with other department heads to ensure seamless service, respond to
guest feedback and maintain high standards of hospitality.
- Participate
in management meetings, oversee operational planning and ensure compliance
with internal company policies and governmental regulations.
Skills and Competencies:
- Extensive
knowledge of food preparation techniques, menu planning and kitchen
operations.
- Strong
ability to lead, train and coordinate kitchen staff with effective
communication.
- Experience
in managing food costs, supplier negotiations, and profitability
strategies.
- Understanding
of HACCP, OSHA, health and safety protocols and hospitality industry
standards.
- Proficiency
in inventory management, forecasting, reporting and culinary software
tools.
- Knowledge
of fire safety, evacuation procedures and handling emergencies
professionally.
Experience and Qualifications:
- Four-year
college degree in a related field; Culinary degree highly preferred.
- 5
years working experience as an executive chef in a 4- or 5-star hotel,
preferably with an international brand.
How to Apply:
Please send a cover letter, CV & supporting documents
to careersnssb@swiss-belhotel.com
Driver cum Bellman at Nairobi Safari Club
Role Purpose:
Responsible for transporting guests between the hotel and
designated locations while ensuring a safe, comfortable and courteous
experience. The role also includes welcoming and greeting guests in the lobby,
assisting with luggage, packages and correspondence and performing additional
functions such as concierge support, valet service and airport
representation-all while maintaining the highest standards of guest service.
ROLES AND RESPONSIBILITIES (include but are not limited
to):
- Welcome
and assist guests with courtesy and professionalism, including luggage
handling, transportation support and addressing guest queries or concerns
promptly.
- Receive,
deliver and manage guest parcels and luggage according to hotel
procedures; organize the luggage room efficiently.
- Transport
guests to any destination in accordance with the Hotel standard and
procedures.
- Promptly
report any incidents.
- Follow
the legal requirements to ensure safety, compliance and accountability on
the road.
- Ensure
that the vehicles have valid Insurance, Inspection, TLB, MCSK and PSV
stickers.
- Maintain
cleanliness and order in the lobby and entrance area; open doors for
guests and act as the first point of contact.
- Safely
Park and retrieve guest vehicles, ensuring proper handling, record-keeping
and adherence to valet procedures.
- Ensure
parking tickets, validations and charges are properly managed according to
established standards and procedures.
- Act as
Airport Representative to greet arriving guests as required.
- Assist
with inventory as needed and monitor guest feedback, offering suggestions
for improvement.
- Stay
up to date on new happenings, openings, closings, traffic situations,
construction, etc. in the city that may impact the guest.
- Schedule
for servicing of the Company vehicle.
- Follow
the Employee Handbook and hotel policies related to safety, fire and
health regulations.
- Perform
other assignments to meet business needs as directed by your superiors.
Skills and Competencies:
- Strong
interpersonal and communication skills.
- Excellent
time management and multitasking abilities. High attention to detail and
ability to prioritize tasks.
- Professionalism,
integrity and confidentiality.
- Well-groomed
with a positive, self-motivated attitude.
- Flexible
and adaptable to varied working hours.
- Effective
team player with innovative thinking.
- Proficient
in operating both manual and automatic vehicles.
- Computer
literate; knowledge of Word and relevant industry software preferred.
Experience and Qualifications:
- Valid
and clean driving license [Class B/C/E or as applicable).
- 5+
years of relevant experience as a Driver cum Bellman in a 4- or 5-star
hotel preferably with an international hotel brand.
How to Apply:
Please send a cover letter, CV & supporting documents
to careersnssb@swiss-belhotel.com by
15th September 2025.
Kindly note that only shortlisted candidates will be contacted.
Storekeeper at Nairobi Safari Club
Role Purpose:
To effectively manage the hotel’s stores by overseeing the
receipt, quality control, safekeeping, and issuance of inventory, ensuring
accurate stock records, timely availability of items, and compliance with
health, safety, and operational standards.
ROLES AND RESPONSIBILITIES (include but are not
limited to):
- Maintain
exclusive control over stores of the hotel with respect to issue releases,
control over deliveries, and hotel stock counts.
- Conduct
inventory audits to determine inventory levels and needs.
- Receive,
forward and issue all goods and deliveries while following the standard
operating procedures.
- Conduct
quality check, and inspect all goods being delivered to ensure they are
not damaged or expired and verify with the Local Purchase Order and
posting to the Materials Control system.
- Verify
and track received inventory and complete inventory reports and logs.
- Responsible
for ensuring the safety of the stores inventory.
- Maintain
the inventory reorder level and ensure that the fast- moving items are
available in the stores.
- Adhere
to all Health and Safety procedures particularly relating to food and
beverage items.
- Ensure
month-end stock take for all the stores is done and completed by the
scheduled date and all variances are resolved and signed for.
- Maintain
the cleanliness and organization of the store.
- Perform
other assignments to meet business needs as directed by your superiors.
Skills and Competencies:
- Positive
attitude and good communication skills.
- Able
to multi-task and prioritise tasks consistent with business objectives.
- Flexibility
to respond to a range of different work situations. Self-motivated
- Attention
to detail.
- Team
player.
Experience and Qualifications:
- Degree/Diploma
in Purchasing and Supplies or its equivalent
- Minimum
4 years’ experience as a Storekeeper in a 4- or 5-star hotel, preferably
with an international hotel brand.
- Proficiency
in Excel, Word, and Microsoft Outlook (MS Office)
- Familiarity
with Materials Control System (MC).
- Familiarity
with Inventory Management Software.
- Computer
literate.
How to Apply:
Please send a cover letter, CV & supporting documents
to careersnssb@swiss-belhotel.com by
30th August 2025.
Kindly note that only shortlisted candidates will be contacted.
Chief Accountant
Role Purpose:
We are seeking for a dynamic Chief Accountant to lead all
finance and accounting functions, including budgeting, financial analysis,
transaction reporting, capital asset management and the implementation of
internal controls and financial policies.
ROLES AND RESPONSIBILITIES (include but are not limited to):
- Lead
budgeting, forecasting and cost control to ensure financial efficiency and
sustainability.
- Oversee
timely financial reporting, including month-end and year-end closings, to
support informed strategic decisions. Supervise core accounting functions
such as payroll, cash management and general ledger maintenance.
- Approve
disbursements and ensure integrity in financial transactions and
documentation.
- Ensure
adherence to accounting standards tax laws, and statutory obligations
(e.g. VAT, AHL, PAYE, SHIF, NSSF).
- Provide
expert guidance to the management on tax risks and oversee the timely
execution of audit recommendations.
- Develop
and enforce strong internal control systems to safeguard assets and
prevent financial irregularities.
- Maintain
comprehensive audit records and lead effective coordination with internal
and external auditors.
- Monitor
cash flow and ensure prudent fund utilization across departments.
- Oversee
financial planning for special projects, including cost tracking and
resource allocation.
- Manage
stock control, inventory audits and daily revenue tracking to support
operational accountability.
- Approve
key financial reports to ensure accurate and timely revenue recognition.
- Mentor
and develop finance staff while supporting departmental succession
planning.
- Elevate
financial literacy across leadership teams and contribute to long-term
strategic planning.
Qualifications & Skills:
- Bachelor’s
degree in Commerce (Accounting or Finance).
- Certified
Public Accountant (CPAK), registered with ICPAK.
- At
least 6 years’ experience in a similar role within a 4-or 5-star hotel,
preferably an international brand.
- Strong
knowledge of hospitality ERP systems, including Micros, Opera and Sun
Systems.
- Advanced
proficiency in MS Office, particularly Excel.
- Strong
analytical skills with a results-driven approach.
- Ability
to prioritize and manage multiple tasks under tight deadlines.
- High
level of integrity and ethical standards.
- Effective
both as a team leader and team player.
- Demonstrated
management and leadership abilities.
How to Apply
Please send a cover letter, CV & supporting documents
to careersnssb@swiss-belhotel.com by
25th June 2025. Kindly note that only shortlisted candidates will be contacted.
Executive Chef
Role Purpose:
We are seeking a dynamic Executive Chef to lead our kitchen
team in ensuring culinary excellence, food quality, hygiene and cost efficiency
while maintaining high standards in accordance with hospitality industry
regulations.
ROLES AND RESPONSIBILITIES (include but are not limited to):
- Create
and update menus with a focus on seasonality, cost efficiency, and
presentation while maintaining consistency in taste and portioning.
- Ensure
high-quality food preparation standards for the hotel’s restaurant and
banquet functions, meeting customer satisfaction and operational
efficiency.
- Adhere
to strict hygiene standards, health inspections, HACCP, and OSHA
regulations, ensuring compliance with all food safety requirements.
- Oversee
food procurement, conduct daily quality and quantity checks, minimize
waste and maintain optimal inventory levels to meet budget targets.
- Recruit,
train, mentor, and conduct performance reviews for kitchen employees while
fostering team motivation and maintaining professional grooming standards.
- Implement
and monitor workplace safety protocols, including emergency procedures,
fire drills, hazardous materials handling, and occupational health and
safety regulations.
- Work
closely with other department heads to ensure seamless service, respond to
guest feedback and maintain high standards of hospitality.
- Participate
in management meetings, oversee operational planning and ensure compliance
with internal company policies and governmental regulations.
Skills and Competencies:
- Extensive
knowledge of food preparation techniques, menu planning and kitchen
operations.
- Strong
ability to lead, train and coordinate kitchen staff with effective
communication.
- Experience
in managing food costs, supplier negotiations, and profitability
strategies.
- Understanding
of HACCP, OSHA, health and safety protocols and hospitality industry
standards.
- Proficiency
in inventory management, forecasting, reporting and culinary software
tools.
- Knowledge
of fire safety, evacuation procedures and handling emergencies
professionally.
Experience and Qualifications:
- Four-year
college degree in a related field; Culinary degree highly preferred.
- 5
years working experience as an executive chef in a 4- or 5-star hotel,
preferably with an international brand.
How to Apply
Please send a cover letter, CV & supporting documents
to careersnssb@swiss-belhotel.com by
25th June 2025. Kindly note that only shortlisted candidates will be contacted.