Provident Fund Junior Officer at Strathmore University
Job Description
JOB PURPOSE
The Provident Fund Administrator provides administrative and
operational support in the dayto-day management of the Strathmore Educational
Trust Staff Provident Fund. The role supports member administration,
contribution processing, benefit administration, records management, member
services and communications, and compliance with the Retirement Benefits
Act(RBA) Regulations, the Trust Deed and Rules, and internal policies
The position plays a key role in ensuring efficient Fund
operations by maintaining high standards of data integrity, responsive member
service, and effective communication while supporting business continuity
within the secretariat office.
KEY RESPONSIBILITIES
Member Administration
- Maintain
accurate and up-to-date member records.
- Process
new member enrolments, exits, beneficiary nominations, and updates to
member information.
- Update
contribution records and ensure the accuracy and completeness of member
data.
- Maintain
secure electronic and physical member records in compliance with the Data
Protection Act, 2019, and Fund policies.
Contributions Administration
- Process
employer and member contributions received through payroll.
- Reconcile
monthly contribution schedules against payroll remittances and identify
discrepancies for resolution.
- Support
the timely allocation of contributions to individual member accounts.
- Prepare
routine contribution reports and maintain accurate contribution histories.
Member Services and Communications
- Serve
as the first point of contact for members and beneficiaries by responding
to enquiries through telephone, email, and face-to-face interactions.
- Provide
accurate and timely information on Fund membership, contributions, benefit
options, claims procedures, and other Fund services, referring complex
matters to the
- Provident
Fund Manager where appropriate.
- Prepare
and distribute annual benefit statements, member notices, newsletters,
circulars, and other Fund communications.
- Support
the implementation of member education and financial awarenessprogrammes
to promote understanding of retirement benefits and the value of longterm
savings.
- Coordinate
communication and logistics for Annual General Meetings (AGMs), member
education forums, Trustee meetings, and other Fund activities. Assist in
maintaining communication channels and ensuring members receive timely and
accurate Fund information.
Benefits Administration
- Assist
in processing retirement, withdrawal, resignation, death, and other
benefit claims in accordance with the Trust Deed and Rules.
- Verify
member information and supporting documentation required for benefit
processing.
- Prepare
standard documentation and reports to support benefit calculations and
approvals.
Compliance and Records Management
- Maintain
physical and electronic records in accordance with the Retirement Benefits
- Act
(RBA) Regulations, Fund policies, and data protection requirements.
- Assist
in preparing documentation required for audits, Trustee meetings,
regulatory reporting, and compliance reviews.
- Support
the implementation of recommendations arising from internal and external
audits.
- Maintain
strict confidentiality and always safeguard member information.
General Administration
- Prepare
routine operational, administrative, and member service reports.
- Coordinate
meetings, member education activities, and Fund events.
- Support
the preparation of presentations, reports, and communication materials for
the Trustees, the Provident Fund Manager, and members.
- Perform
any other duties assigned by the Provident Fund Manager.
MINIMUM QUALIFICATIONS
- Bachelor’s
degree in Business Administration, Finance, Accounting, Actuarial Science,
Economics, Human Resource Management, Communications, or a related field.
- CPA
Part I or an equivalent professional qualification; candidates currently
pursuing professional qualifications are encouraged to apply.
- Up to
three (3) years’ relevant experience in retirement benefits
administration, finance, administration, member services, communications,
or a related field.
- Basic
knowledge of the Retirement Benefits Act, retirement benefits schemes, and
the
- Kenyan
retirement benefits industry will be an added advantage.
COMPETENCIES AND ATTRIBUTES
- Strong
data management and record-keeping skills.
- High
standards of integrity, professionalism, and confidentiality.
- Excellent
written and verbal communication skills.
- Strong
member service orientation with the ability to build positive
relationships with members and beneficiaries.
- Excellent
attention to detail and high levels of accuracy.
- Good
analytical and numerical skills.
- Proficiency
in Microsoft Office applications, particularly Excel, Word, PowerPoint,
- Outlook,
and experience using pension administration systems or databases.
- Good
planning, organizational, and time-management skills.
- Ability
to work collaboratively within a small Fund Office and support the
Trustees in
- delivering
quality services to members.
- Commitment
to continuous learning and professional development in retirement benefits
administration.
How to Apply
Interested and qualified candidates are invited to submit
only the following:
- An
updated Curriculum Vitae (CV).
- A
cover letter.
Applications should be emailed to Trustees@strathmore.edu with
the subject line “Provident Fund Junior Officer” no later than 5:30 p.m. on
Friday, 11th September 2026. Due to the anticipated high volume of
applications, only shortlisted candidates will be contacted.
M&E Officer at Strathmore University Business School
- JOB
TITLE: M&E Officer
- DEPARTMENT: Research
& Innovation
- REPORTING
TO: Project Coordinator
JOB PURPOSE:
Design, implement, and manage the Monitoring, Evaluation,
and Learning (MEL) system for the Financial Inclusion Fund – SBDC Pilot
Programme across Uasin Gishu, Nyeri, and Mombasa counties, ensuring
high-quality data collection, analysis, and reporting across all programme
phases. The role generates credible evidence on SME growth, employment
creation, and business formalization, supports adaptive programme
decision-making, and provides the impact data required for funder reporting and
national scale-up of the SBDC model.
MAIN DUTIES AND RESPONSIBILITIES:
- Design
and implement the overall Monitoring, Evaluation, and Learning (MEL)
framework, including theory of change, indicators, and reporting systems
aligned to donor requirements.
- Lead
baseline, mid-line, and endline assessments for 150 SMEs across the three
counties, establishing and measuring programme impact on key outcomes.
- Manage
ongoing data collection systems across all programme phases, including SME
tracking, attendance, feedback, and performance monitoring.
- Build
and maintain a central MEL database and dashboard, ensuring data
integrity, accessibility, and real-time reporting for decision-making.
- Analyze
quantitative and qualitative data to generate insights, identify trends,
and support adaptive programme management.
- Produce
high-quality MEL reports, dashboards, and funder reporting outputs for LIF
and the Financial Inclusion Fund.
- Lead
the SeeChange monitoring component, including baseline profiling,
follow-up assessments, and cohort-level reporting.
- Promote
a strong culture of evidence-based learning by training field teams,
conducting data quality assurance, and facilitating learning reviews and
reflection sessions.
PRE-REQUISITE JOB REQUIREMENTS:
The post holder will be required to have and to demonstrate
evidence of the following qualifications, attributes, and skills:
- Bachelor’s
degree in Statistics, Economics, Social Sciences, Development Studies, or
related field; Master’s degree or MEL-related certification is an added
advantage.
- At
least 3 years of MEL experience in donor-funded programmes, with strong
exposure to MSME development, financial inclusion, or enterprise support
in Kenya or East Africa.
- Proven
experience designing and implementing MEL frameworks, including theory of
change, indicator design, and baseline/midline/endline assessments.
- Strong
data management and analysis skills, including use of MEL databases,
Excel, and tools such as SPSS, Stata, Power BI, or similar platforms.
- Excellent
reporting, communication, and stakeholder engagement skills, with ability
to present data-driven insights and willingness to travel across the three
counties.
How to Apply
If you are interested in the position and have the skills we
are looking for, we would like to hear from you. Please forward an application
letter together with a copy of your updated resume quoting ‘M&E
Officer’ to the Hiring Team, Strathmore University Business School,
on careerssbs@strathmore.edu by end of the day (5.30pm)
Thursday, 4th June 2026.
Due to the large number of applications we may receive, only
shortlisted applicants will be contacted.
Please be advised that Strathmore University Business School
is an equal opportunity employer and does NOT ask for money from applicants
under any circumstances during its recruitment process. Interested applicants
are encouraged to exercise caution upon receiving any such interview
opportunity that requires payment of any money.
County Business Advisor at Strathmore University Business School
JOB TITLE: County Business Advisor
DEPARTMENT: Research & Innovation
REPORTING TO: Project Coordinator
JOB PURPOSE:
Design and deliver specialized advisory support to SMEs
under the Financial Inclusion Fund – SBDC Pilot Programme across Uasin Gishu,
Nyeri, and Mombasa counties, strengthening business performance, financial
management, and growth capabilities for 150 high-potential enterprises through
structured coaching, diagnostics, and hands-on technical assistance.
MAIN DUTIES AND RESPONSIBILITIES:
- Lead the
setup and operationalization of the SBDC Center in the assigned county,
ensuring all systems, logistics, and infrastructure are in place for
program delivery.
- Identify,
onboard, and manage a portfolio of 50 SMEs, conducting structured business
diagnostics and developing individual growth roadmaps.
- Deliver
hands-on, one-on-one business advisory support to SMEs, including
coaching, problem-solving, and linking them to relevant resources and
opportunities.
- Coordinate
and schedule all specialist consultant engagements, ensuring effective
delivery of Phase 2 advisory services and tracking SME progress.
- Support
SMEs in executing growth activities under Phase 3, including market
linkages, technology adoption, investor readiness, and access to finance
facilitation.
- Maintain
accurate programme records and manage all M&E data collection,
including SME tracking, attendance, performance indicators, and outcome
reporting.
- Build
and manage local stakeholder relationships with financial institutions,
business associations, county government, and market partners to support
SME growth.
- Prepare
regular county-level reports and contribute to Phase 4 activities,
including impact reporting and programme learning.
PRE-REQUISITE JOB REQUIREMENTS:
The post holder will be required to have and to demonstrate
evidence of the following qualifications, attributes, and skills:
- Bachelor’s
degree in Business Administration, Economics, Finance, Entrepreneurship,
Development Studies, or a related field; a postgraduate qualification is
an added advantage.
- 3–5
years of experience in MSME development, business advisory, enterprise
support, financial inclusion, or related fields.
- Proven
experience delivering business advisory or technical assistance to SMEs
across areas such as finance, operations, market development, or
compliance.
- Experience
in program implementation and field-based M&E activities, including
data collection, reporting, and record management.
- Strong
communication, organizational, and digital skills (Microsoft Office and
data collection tools), with good knowledge of the MSME and business
environment in the assigned county.
How to Apply
If you are interested in the position and have the skills we
are looking for, we would like to hear from you. Please forward an application
letter together with a copy of your updated resume quoting ‘County
Business Advisor’ to the Hiring Team, Strathmore University Business
School, on careerssbs@strathmore.edu by end
of the day (5.30pm) Thursday, 4th June 2026.
Due to the large number of applications we may receive, only
shortlisted applicants will be contacted.
Please be advised that Strathmore University Business School
is an equal opportunity employer and does NOT ask for money from applicants
under any circumstances during its recruitment process. Interested applicants
are encouraged to exercise caution upon receiving any such interview
opportunity that requires payment of any money.
Project Coordinator at Strathmore University Business School
JOB TITLE: Project Coordinator
DEPARTMENT: Research & Innovation
REPORTING TO: Project Manager
JOB PURPOSE:
Lead the day-to-day implementation of the Financial
Inclusion Fund – SBDC Pilot Programme across Uasin Gishu, Nyeri, and Mombasa
counties, coordinating field teams and programme activities to ensure 150 SMEs
receive end-to-end diagnostic, advisory, coaching, and market linkage support.
The role drives execution across all programme phases, translating plans into
action, resolving operational challenges, and ensuring timely, high-quality
delivery of all workplan activities and outputs.
MAIN DUTIES AND RESPONSIBILITIES:
- Lead
day-to-day implementation of all programme activities across Uasin Gishu,
Nyeri, and Mombasa counties, ensuring timely and high-quality delivery of
the workplan.
- Supervise
and coordinate field teams and functional units, including County Business
Advisors, consultants, and support staff, to ensure aligned execution of
programme objectives.
- Drive
delivery across all four programme phases (Setup & Diagnostics, Expert
Advisory, Execution & Growth, and Impact & Close), ensuring 150
SMEs receive end-to-end support services.
- Maintain
real-time tracking of all programme activities, SME engagements, and
deliverables, ensuring accurate reporting and early identification of
risks or delays.
- Coordinate
SME data collection, monitoring, and performance tracking in collaboration
with M&E and field teams, ensuring accurate and timely evidence
generation.
- Manage
operational coordination including logistics, internal communication,
partner engagement, and administrative support to enable smooth field
implementation.
- Prepare
consolidated field reports, updates, and stakeholder briefs for the
Project Manager, donors, and programme partners.
- Support
stakeholder engagement activities and ensure effective coordination with
county governments, financial institutions, business associations, and
ecosystem partners.
PRE-REQUISITE JOB REQUIREMENTS:
The post holder will be required to have and to demonstrate
evidence of the following qualifications, attributes, and skills:
- 3-5
years of experience in project coordination, programme implementation, or
field operations management in multi-site or multi-county environments.
- Bachelor’s
degree in Business Administration, Project Management, Development
Studies, Economics, Commerce, or a related field.
- Experience
coordinating cross-functional teams and field activities, with exposure to
MSME development, financial inclusion, or enterprise support programmes as
an added advantage.
- Strong
skills in programme tracking, reporting, and MEL data collection, with
proficiency in Microsoft Office and project management tools.
- Excellent
organizational, communication, and stakeholder management skills, with
willingness to travel frequently across Uasin Gishu, Nyeri, and Mombasa
counties.
How to Apply
If you are interested in the position and have the skills we
are looking for, we would like to hear from you. Please forward an application
letter together with a copy of your updated resume quoting ‘Project
Coordinator’ to the Hiring Team, Strathmore University Business
School, on careerssbs@strathmore.edu by end
of the day (5.30pm) Thursday, 4th June 2026.
Due to the large number of applications we may receive, only
shortlisted applicants will be contacted.
Please be advised that Strathmore University Business School is an equal opportunity employer and does NOT ask for money from applicants under any circumstances during its recruitment process. Interested applicants are encouraged to exercise caution upon receiving any such interview opportunity that requires payment of any money.