Internship | Job Vacancies at Username Investment Ltd

Senior Human Resources Officer at Username Investment Limited

Position Summary:

Reporting to the Head of Human Resources, the Senior Human Resources Officer will be the principal assistant to the Head of Human Resources and will manage the day-to-day operations of the HR Department. The role involves implementing HR policies, procedures and programs across the company. Key focus areas include employee relations, industrial relations, performance management, compensation and benefits, recruitment and onboarding, learning and development, HR analytics, HRIS, and change management initiatives.

Key Duties/Responsibilities:

1. HR Department Development and Support:

• Assist the Head – Human Resources in overseeing HR operations, recruitment, and staffing processes.
• Develop and deploy HR policies, procedures, and guidelines to align workforce objectives with the company’s strategic goals.
• Participate in workforce planning, budget monitoring, and leave scheduling to ensure optimal staff utilization.
• Oversee accurate maintenance of personnel files and employee records (both physical and electronic).
• Support the preparation of HR reports, payroll inputs, and compliance with statutory requirements.

2. Employee Relations & Communication:

• Advise line managers on employee relations issues, ensuring compliance with HR policies and  labor laws.
• Manage the end-to-end disciplinary process and conduct investigations when required.
• Promote employee engagement and satisfaction through effective communication, wellness, and feedback programs.

3. HR Information Systems:

• Oversee the maintenance and updating of HRIS systems and databases.
• Ensure proper record-keeping of employee leave and other absence data.
• Provide accurate and timely HR data for decision-making and statutory compliance.

4. Performance Management:

• Support the implementation of performance management programs, including KPIs, appraisals, and performance improvement plans.
• Maintain performance-related employee records and ensure adherence to timelines.

5. Learning & Development:

• Conduct orientation programs for new employees and coordinate training initiatives.
• Manage the annual training calendar, including Training Needs Analysis and post-training evaluations.
• Track and report on employee learning and skill development initiatives.

6. HR Reporting:

• Prepare, analyze and present HR reports on recruitment, performance, employee relations, and training metrics.
• Support the HR function with data-driven insights for continuous improvement.

7. Professional Commitment:

• Uphold company core values, policies, and SOPs.
• Ensure timely and accurate reporting, action follow-ups, and compliance with all HR standards.
• Engage in monthly performance reviews and support team members’ development.

Requirements:

Academic and Professional Qualifications & Experience Required:

• Bachelor’s degree in Human Resource Management or a related field.
• CHRP Certification, or, A Higher National Diploma/Diploma in Human Resources or equivalent is desirable.
• At least 5 years of HR experience in a labor-intensive. Experience in Real Estate Industry will be a bonus.
• Minimum 3 years of hands-on experience with HRMIS systems (mandatory).
• Strong expertise in recruitment, performance management, learning and development, compensation and benefits, HR analytics, and HR policy implementation.
• Solid understanding of Kenyan labor laws and industrial relations practices.

Key Skills & Competences:

• Strong leadership and decision-making skills.
• Excellent planning, coordination, and problem-solving abilities.
• High confidentiality, integrity, and interpersonal communication skills.
• Business acumen with strategic thinking capability.
• Ability to manage and develop talent within the HR team.
• Strong reporting, analytical, and negotiation skills.

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Sales & Customer Accounts Manager at Username Investment Limited

• Date Create: February 03, 2026 
• Type: Full-time 
• Apply By: March 02, 2026
• Salary Scale: Kshs. 150,000 + Benefits .

Job Description

The Sales & Customer Accounts Manager will be responsible for leading and managing the sales team, developing and implementing sales strategies, and achieving revenue targets for land sales. This role requires a strong understanding of the real estate market, excellent leadership skills, and a proven track record in sales.

The Sales & Customer Accounts Manager reports to the CEO and will be overall in-charge of the entire Sales force at username.

 Responsibilities:

• Team Leadership – Develop a high performing Sales Team. Lead, motivate, and mentor the sales team to ensure high performance and team target achievement, professional development, and adherence to company policies and procedures.
• Strategy – Develop comprehensive sales strategies and action plans to achieve sales targets, expand market share, and maximize revenue for the company projects.
• Performance Monitoring – Monitor and analyze sales performance metrics, including lead generation, conversion rates, and sales closures, and implement corrective measures as needed to optimize results.
• Customer Service – Cultivate and maintain strong relationships with key clients and stakeholders, providing them with personalized support, guidance, and solutions throughout the sales process. Work with the CE team to develop proactive customer success programs.
• Market Research – Conduct market research, competitor analysis, and customer surveys to identify emerging trends, opportunities, and threats, and incorporate findings into sales strategies and product development initiatives.
• Planning & Execution – Prepare accurate sales forecasts, budgets, and projections, and collaborate with the finance department to ensure alignment with overall financial objectives and targets.
• Recruitments and Trainings –  Participate in recruitments for the sales team. Coordinate and conduct regular training sessions, workshops, and skill development programs for the sales team to enhance their product knowledge, sales techniques, and customer service skills.
• Debt Management –  Oversee debt management including collections and ensure debt does not exceed 365 days. Strategise and implement effective ways to collect/manage debt.
• Referral Business –  Ensure excellent customer service to encourage growth of referral business.
• Agency Business and DSM – Oversee revenue growth and continued improvement from these two business segments.
• Sales Process Efficiency –  Facilitate reduction of the average sales cycle time by 20% and streamline lead qualification and handover processes. Continuously develop and improve sales calls scripts and templates.
• Internal Collaborate with the marketing, project development, finance, and legal departments to align sales efforts with marketing campaigns, project timelines, legal requirements, and financial considerations.
• Oversee all aspects of the sales process, including contract negotiations, documentation, payments, and post-sales support, ensuring compliance with regulatory requirements and company policies.

Key Result Areas will include:

• Overall company revenue performance- monthly, quarterly and annually.
• Improved sales department performance by 30% month to month.
• Maintaining a sales pipeline of qualified leads at a value of Kshs. 5M every month.
• Increasing the conversion rates from leads to closed deals by 10% every month.
• Achievement of a 15% growth in repeat business from current clients monthly.
• Monthly team training sessions on effective communication and customer service.
• Achievement of a 65% attendance rate in site visits.
• Achievement of a customer satisfaction score (CSAT) of 90% or higher based on post-sale surveys.
• Improved Customer Retention and referral rates.
• Reduced customer acquisition costs.
• Successful monthly cross-functional workshops between sales, marketing, and finance teams.
• Lead generation and conversation rates.
• Achievement of a 95% accuracy in quarterly sales forecasts.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in real estate sales, preferably in land sales.
• Strong leadership and communication skills.
• Ability to analyze market trends and develop effective sales strategies.
• Proficiency in CRM software and Microsoft Office Suite.

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In-House Videographer at Username Properties Limited

• Date Create: January 23, 2026
• Type: Full-time 
• Apply By: February 05, 2026

Job Description

Username Properties is seeking a creative and highly skilled Videographer & Editor to join our vibrant marketing team. You will be responsible for the end-to-end production of high-quality video content that showcases our properties, events and corporate milestones. The ideal candidate has a “social-first” mindset, can turn raw footage into cinematic stories and is an expert at navigating the fast-paced trends of digital media.

Key Responsibilities

1. Video Production & Cinematography

• Lead on-site filming for property tours, site visits, client testimonials, office culture and corporate events including title deed handover ceremonies and CSR activities
• Expertly manage camera kits, lighting setups, and audio recording to ensure professional-grade production in diverse environments.
• Drone Photography and videography: Capture stunning aerial views of land projects to show topography and proximity to amenities (highly preferred).

2. Expert Video Editing

• Transform raw footage into captivating videos using Adobe Creative Suite (Premiere Pro, After Effects) and CapCut.
• Apply advanced editing techniques: color grading, sound design, visual effects, motion graphics, titles and text overlays.
• Create platform-specific edits, ensuring content is optimized for Instagram Reels, TikTok, and YouTube Shorts.
• Create compelling thumbnails for digital platforms.

3. Livestreaming & Real-Time Coverage

• Coordinate and execute high-quality livestreams for site launches and “Open Day” events across Facebook, YouTube, and Instagram.
• Manage technical setups for stable streaming in remote project locations.

4. Content Strategy & Trend Monitoring

• Stay ahead of global and local video trends to keep Username Properties’ content fresh and engaging.
• Collaborate with the social media team to brainstorm viral content ideas that resonate with Kenyan investors and the diaspora.

5. Scripting & Storyboarding: Assist the marketing team in developing concepts and scripts before a shoot.

6. Audio Post-Production: Clean up voiceovers and select trending, royalty-free music that enhances the emotional appeal of the brand.

7. Asset Management: Maintain an organized library of raw and edited footage for future use.

8. Equipment Maintenance: Ensure all cameras, lenses, microphones and drone are well-maintained and ready for deployment.

Requirements:

• Bachelor’s degree or diploma in Film Production, Media Arts, Communication, or a related field.
• 2–4 years of experience in video production, preferably in a corporate or agency setting.
• Mastery of DSLR/Mirrorless cameras, mobile phone videography, stabilizers (Gimbals) and professional lighting.
• Expert level in editing software including Adobe Premiere Pro, After Effects, Final Cut Pro, Da Vinci Resolve, CapCut or any other media editing tool.
• Excellent storytelling and visual communication skills.
• Knowledge of content formats for specific social media platforms such as YouTube, Instagram, and TikTok.
• Strong time management with ability to manage multiple projects simultaneously, ensuring timely delivery.
• A deep understanding of the Kenyan real estate landscape and what motivates local buyers.
• Experience with 3D animation or advanced motion graphics is an added advantage.
• Must have portfolio showing previous work.

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Marketing Manager at Username Investment Limited

Marketing Manager

Date Create: October 16, 2025, Type: Full-time Apply By: October 30, 2025

Job Description

The Marketing Manager will be responsible for developing, implementing, and managing innovative marketing strategies that drive brand awareness, customer acquisition, retention, and revenue growth. The role requires expertise in digital marketing, customer engagement, data analysis and a deep understanding of emerging trends in the real estate industry.

Duties and Responsibilities

• Implement the organization’s marketing strategies and project expected marketing volumes.
• Managing the marketing team and providing leadership & direction of advertisement campaigns. 
• Work closely with the product development team and offer suggestions on product pricing by monitoring costs, competition, and supply and demand.
• Overseeing all communication, PR and promotional activities selected to support the company. This includes design, production, and distribution of print materials such as brochures, ads and direct response plus radio and television spots needed for broadcast campaigns
• Proactively seek ways to streamline daily marketing processes and procedures, manage marketing expenses while developing annual forecasts.
• Supervising the sign off of marketing literature and campaigns, liaising with legal and compliance personnel, ensuring the designs and messages meet the company brand and regulatory guidelines.
• Conducting research using comparable properties in the market.
• Monitor performance of marketing campaigns and assess against goals set.
• Reporting departmental team activities and cascading management decisions to the team. 
• Organizing and coordinating marketing activities and events.
• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
• Prepare and Coordinate marketing forecasting, planning, and budgeting processes to be used within the marketing department.
• Ensure all departmental objectives are assigned and met in a timely fashion.
• Proactively monitor and maintain high levels of quality, accuracy, and process consistency in the marketing department.
• Annual departmental budgeting.
• Development, Implementation, training and review of marketing policies and procedures.

Requirements:

Education and Experience

• Business or marketing-related degree or equivalent professional qualification.
• Experience in all aspects of developing and managing marketing strategies.
• Technical marketing skills.
• Proven experience in customer and market research.
• Relevant product and industry knowledge.
• Digital marketing skills.
• Experience with relevant software applications

Key Competencies

• Very outgoing
• Excellent written and verbal communication skills
• Collaborative skills
• Formal presentation skills
• Organization and planning
• Strategic and critical thinking skills
• Data analysis and management
• Problem analysis and problem-solving
• Team leadership
• Adaptability & Creativity
• Judgment and decision-making

Salary Scale: Kshs. 180,000 – Kshs. 250,000

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Internal Audit Associate at Username Investment Limited

Job Description

The Internal Audit Associate will be accountable for the examination and evaluation of Username’s processes, preparing and reporting findings back to Board Committee, recommending possible improvements and corrections, and providing independent assurance of compliance with statutory requirements, policies and procedures in line with local and global standards and the organization’s policies and procedures.

Duties and Responsibilities

• Develop and facilitate implementation of Internal Audit policies and procedures for the organization.
• Obtain a detailed understanding of company’s operations, environment including internal controls surrounding business processes and develop or update audit program for audit execution.
• Examine records, reports, operating practices and documentation to ensure compliance with the established internal control procedures.
• Provide technical support in revision of operations, accounting, and procurement, HR Manuals in order to adhere to company policy, statutory compliance and reporting requirements.
• Liaise with all departments in reviewing systems and establishing controls and procedures.
• Monitor of all control procedures and processes to ensure compliance with policy, statutory and reporting requirements.
• Regularly inspect company records and transactions and evolve scrutiny of methodology that ensures compliance and sets standards to be adhered to.
• Undertake regular and impromptu inspections of all processes, policies and procedures ensuring compliance with statutory requirements and best practice guidelines as may be prescribed from time to time by local and global organizations.
• Draft findings to ensure that these are written in a good manner containing background, finding, risk and corrective action or recommendation.
• Keep an eye on the latest developments in the financial industry and accounting fields with a view to enhancing internal audit function as a key contributor to the company strategy.
• Support in follow up on outstanding audit issues and conduct staff training on audit areas and programs geared towards raising levels of compliance.
• Work with management and other members of the accounting and finance team to recommend ways to drive efficiencies and reduce risk.
• Maintain and regularly update the Username risk register.

Requirements:

• Bachelor’s degree in accounting /MIS/ Business Administration/ Finance/Internal Audit
• CPA (K) /ACCA Qualification
• CISA/CISM is an added advantage
• Member of Institute of Internal Auditors
• Minimum 4 years’ experience in Audit.

Knowledge, Skills and Competencies

• Thorough knowledge of International Financial Reporting Standards (IFRS) & Global Internal Audit Standards
• Solid expertise in various business audit methodologies.
• In-depth understanding of financial markets, investment instruments, and related regulations.
• Analytical Thinking and strategic perspective
• Data Collation and Reporting
• Collaborative Approach
• Professionalism
• Personal Integrity

Salary Scale

Kshs. 90,000 – Kshs. 120,000

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Expression Of Interest: Land Surveyors Needed

Date Create: May 05, 2025 Type: Full-time Apply By: May 30, 2025

Job Description

Username Investment Ltd., the leading real estate company in Kenya, is seeking qualified and experienced individual consultants and registered surveying firms to express their interest in providing professional surveying services for our ongoing and upcoming land development projects.

Successful applicants will be engaged in a range of land and property-related surveying tasks, including but not limited to:

• Subdivision and amalgamation of land
• Topographical and geospatial mapping
• Boundary re-establishment and verification
• Preparation of survey plans and mutation forms
• Liaison with land offices and other regulatory bodies for approvals
• Advisory services on land matters and title regularization

Requirements:

• Interested individuals or firms must meet the following criteria:
• Registered with the Land Surveyors Board of Kenya
• Possess a valid practicing license for 2025
• Demonstrated experience in similar assignments (minimum 5 years)
• Knowledge of Kenyan land laws and regulations
• Availability of relevant survey equipment and software
• Professional indemnity insurance (for firms)
• Valid company registration and KRA PIN/VAT certificates (for firms)

How to apply

Our projects are situated across various regions, including but not limited to Nairobi, Kiambu, Kajiado, Machakos, Kisumu and Nakuru counties. Interested surveyors are encouraged to submit their applications, indicating their regions of expertise or preferred areas of operation to procurement@username.co.ke and Cc projectsdept@username.co.ke by 30th May 2025.

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