First Officer at Kenya Airways
Purpose
Kenya Airways, the national carrier for Kenya, is seeking to
recruit pilots to operate as First Officers in our fleet of modern aircraft. We
are committed to propel Africa’s prosperity by connecting our people, cultures
and markets.
Job Description
We are looking for highly motivated pilots with an
exceptional regard for safety and professionalism. As a First Officer, you will
excel in a collaborative team environment, working with colleagues who possess
high leadership attributes and talent. Your role will be crucial in
contributing towards our vision and ensuring the highest standards of service
and safety.
Responsibilities
- Carry
out the duties of second in command
- Collaborate
with other crew members to operate efficiently and effectively.
- Ensure
compliance with all aviation regulations and company policies
- Communicate
effectively with air traffic control and ground staff
Skills
- Strong
understanding of aviation safety and regulations
- Excellent
communication and teamwork skills
- Ability
to adapt quickly and in a fast-paced environment
Qualifications
- Valid
Commercial Pilot License (CPL) with Instrument Rating
- Minimum
200 flight hours (excluding simulator hours) required to qualify for
interview.
- Minimum
250 flight hours (excluding simulator hours) required for employment
eligibility.
- Kenyan
citizen.
- A
valid KCAA (Kenya Civil Aviation Authority) CPL/ ATPL, with
- Class
one medical certificate,
- KCAA
English Proficiency level 4 or above,
- Valid
Instrument Rating,
- Multi
Engine Rating,
- Performance
Rating A,
- Gas
Turbine Rating,
- High
school education with an aggregate grade of C- (minus); and minimum of C-
(minus) grade in Mathematics, English, Physics or a general sciences
subject.
- Minimum
160 cm height requirement.
Additional Information
Why Join Us
- Opportunity
to work with a leading airline in Africa
- Collaborative
and supportive work environment
- Competitive
salary and benefits package
- Professional
development and career growth opportunities
Manager Crew Scheduling at Kenya Airways
Purpose
To deliver a safe and efficient crew scheduling service to
drive Operational Integrity and excellent customer service.
Responsibilities
- Develop
and review crew roster procedures to comply with KCAA and CBA
Requirements.
- Project
crew requirements to meet the yearly Network Plan.
- Plan,
develop and ensure fair and balanced economical crew roster patterns to
achieve optimal crew utilization.
- Prepare,
monitor, and control Divisional cost centre Budget and ensure cost
control.
- Prepare
and analyse periodic Performance Reports for Management decision.
- Motivate,
control and direct team members to meet company growth targets.
- Ensure
staffs are developed to sustain a motivated and efficient staff.
- Ensure
all findings/non-conformities resulting from audits are corrected in the
period stipulated by the Director Corporate Quality, Safety and
Environment.
- Ensure
implementation of safety, security, and emergency standards always.
- Accomplish
routine monitoring of safety, security, and quality control activities to
ensure ongoing conformity with all regulatory requirements, organization
standards and local procedures.
- Ensure
and maintain a healthy, safe and secure working environment in compliance
with the relevant industry, regulatory and legislative requirements,
company procedures, regulatory authorities and requirements of customer
airlines.
Skills
- Strong
planning and analytical skills
- Communication
and negotiation skills
- People
Management
- Proficiency
in IT skills.
- Fair
understanding of budgets
Qualifications
- Bachelor’s
degree in a relevant field.
- 7
years’ experience, 1 of which should be as a Duty Manager Crew Scheduling.
- Instructional
Techniques training
- Operational
safety audit training
- Knowledge
of flight planning solutions
- In-depth
Knowledge of Collective Bargaining Agreements and Civil Aviation Authority
(CAA) regulations
Additional Information
Immediate Subordinates
- Duty
Manager Crew Scheduling
- Crew
Analyst
- Crew
Planner
Senior Manager – Data Engineering and Governance at Kenya Airways
Purpose
Reporting to the Head, Data, Analytics & AI, the Head of
Data Engineering & Governance will be responsible for leading a team of
data engineers and data governance to design and deliver a data engineering
solution for our internal and external facing business lines. You will get a
chance to leverage your strategic planning, business analysis and technical
knowledge of data engineering, data governance, tools, and data architecture
definition. In addition to managing our portfolio of datasets, you will play key
roles in helping our data scientists and analysts to leverage these datasets
effectively.
Responsibilities
- Using
architecture and data engineering techniques to design and provide tools
dedicated to data extraction, analysis and enhancement (build common
service layers as much as possible)
- Perform
research and analysis (including technological watch) as needed to
understand market trends and impact
- Contribute
to building & maintaining the global analytic environment of SGL
(which includes Data Science & Big data platform, Data Catalog and
Data Capture tools) to ease exploitation of data
- Take
part in the strategic comity for Data Analytics Solution
- Ensure
compliance with policies related to Data Management and Data Protection,
in close relationship with the Data Protection Officer, Security &
Risk regulation teams
- Contribute
to building data engineering pipelines & API for Data Science / Big
Data applications
- Take
active part in data architecture conception, environments design, core
components development based on conceptual architecture/design, etc.
- Design,
manage and support PoC, contribute to the choice of tools (build or buy)
with all the team & the Group, test solutions. Identify and challenge
partners and providers when relevant.
- Document
services and build all relevant documentation
- Act as
a SME and tech lead / veteran for any data engineering question and manage
data engineers within the Data Analytics Solution organization.
- Promote
data cultural change within the division to build a data-driven company
(convince people of the importance of data, how it should be managed and
used, …)
- Collaborate
with SGL local teams, FIT department colleagues, IT SME (functional, data,
solution and technical architects, data scientists, innovators, business
experts…)
- Promote
services, contribute to the identification of innovative initiatives
within the Group, share information on new technologies in dedicated
internal communities.
Skills
- Interpersonal
Skills: A team-builder, be result-oriented, be proactive and
self-driven requiring minimal supervision, be open and welcoming to
change, be a creative and strategic thinker, have innovative
problem-solving skills, be highly organized, have an ability to handle
multiple simultaneous tasks prioritize and meet tight deadlines, and
demonstrate calmness in times of uncertainty and stress.
- People
Skills: a person who can form strong, lasting, and meaningful
bonds with other people. This will make him an approachable and
trustworthy individual who junior personnel readily follow and who senior
executives and stakeholders trust and whose insights they give credit to,
making execution of his duties much easier.
Qualifications
- Bachelor’s
degree in Statistics, Software Engineering, Engineering, Machine Learning,
Mathematics, Computer Science, Economics, or any other related
quantitative field.
- Big
Data, Analytics or Data Science certification from recognized
institutions.
- At
least 5 years’ experience in BI developments.
- Proven
and successful experience track record of leading high-performing data
engineering teams.
- Proven
experience on innovation implementation from exploration to production:
these may include containerization, Machine learning/AI, Agile
environment, on premise and cloud (Azure, AWS, Google) (mandatory).
Commercial Manager: Coastal Region at Kenya Airways
Purpose
Overall accountable for sales of Kenya Airways products and
services to deliver revenue targets and to ensure a customer centric approach
in order to create positive memorable customer experience within assigned
territory.
Responsibilities
- To
develop and implement sales action plans for the coastal region to deliver
the budgeted revenue
- To
monitor market trends and competitor activities and recommend pricing
levels for the coastal region to maximize yield, market share and revenue
- To
identify new sales opportunities and take actions to deliver for new
revenue streams.
- Develop
and service trade partners to maximise loyalty and revenue generation
- Seek
and develop corporate business and revenue in the market
- Develop
the team to quickly adapt to market changes and opportunities
- Champion
innovation and change to meet customer needs, and drive commercial
objectives
- Manage
relationships with other airlines, trade bodies, government, media,
customers, partners, general public on commercial matters.
- Promote
company image to enhance public relations, visibility in the market and
customer loyalty
Customer Experience
- Implement
set customer obsess standards throughout the organization to drive
customer loyalty and satisfaction to exceed set corporate Net Promoter
Score (NPS).
- Prompt
complaint resolution: addressing customer inquiries and resolving
complaints as per company standards in coordination with relevant
departments.
- Monitoring
customer feedback and implementing continuous improvements in the coastal
region
- Implement
corporate customer experience initiatives within the coastal region
- Develop
and train the sales office teams in customer service
Shared Responsibilities
- In
collaboration with the Airport Manager at the Moi Airport ensure
punctuality to exceed on-time performance targets.
- Under
the guidance of the Airport Manager at Moi Airport, the Commercial Manager
and sales team shall support activities during flight disruptions in the
areas of rebooking affected customers, communication, duty of care to
customers, and if needed make themselves onsite.
- Liaise
with the Airport Manager at Moi Airport to prepare a working schedule to
have reservations and ticketing staff to be available during flight
departures.
- Hold a
minuted monthly meetings with the Airport Manager and all available teams
at alternate locations (alternate meeting locations monthly between City
Ticket Office and Airport offices).
Skills
- Ability
to lead and motivate a team
- Strong
analytical skills
Qualifications
- University
graduate in a relevant area of study
- Minimum
of 5 years airline experience in sales and marketing of which 2 must be at
a senior sales level
- Computer
literate
- Ability
to lead and motivate a team
- Strong
analytical skills
- Good
negotiator and ability to influence
- Proficiency
in a foreign language will be an added advantage
HR Associate – Talent, People-Ops & Learning (“TPAL”)
Purpose
The TPAL Associate is the operational engine of the HR pod.
The role coordinates volume recruitment, onboarding, people-operations
transactions, learning-uptake activities and data capture, thereby enabling the
HRBP to focus on strategic partnering while line managers receive responsive,
high-quality service
TRAVEL ADVISOR – JKIA
Purpose
Reporting to Commercial Manager, the ideal
candidate will be tasked with promoting and selling KQ products and value add
services (ancillary) at both B2C & B2B level, providing personalized travel
related services to internal and external customers and must demonstrate
ownership and execution of the Sales process.
Technician – Facilities Maintenance
The candidate will install, service, maintain and
repair all electrical installations, panels, generators, and other power
supplies for service delivery safely and cost-effectively across the KQ network
in Kenya and Outstations
Carpenter – Facilities Maintenance
The candidate will install, service, maintain and
repair all carpentry and joinery installations, furniture and fittings for
service delivery safely and cost-effectively across the KQ Network in Kenya and
Outstations