Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.
Quality Assurance Engineer (QAE) at Kenya Airways
Job Description
Purpose
To ensure regulatory requirements are upheld and that
constant maintenance standards and organization procedures are applied to
KQ/Customer aircraft to the end that an airworthy, reliable, quality product is
provided and that this is done in a cost-effective manner. Also responsible to
maintain an independent Quality System.
Responsibilities
- Conducts
planned and ad-hoc audits/inspections/spot checks/surveys individually or
under guidance of SQAE of all Technical sections within KQ and provide
written reports.
- Assess
the data gathered during these audits/inspections/spot checks/surveys and
communicate any discrepancies in writing to heads of sections. These will
be in the form of a formal report detailing any findings, which must be
addressed with corrective action and the time frame in which it must be
achieved.
- Follow
up and verify audit closure actions. Monitor the effectiveness of any
corrective action from the feedback and by direct surveillance.
- Log in
reported occurrences into QA database, then review and classify them in
order to report as applicable to KCAA/EASA/Customer’s Civil Aviation
Authority/Operators.
- Participate
in incident investigations under guidance of SQAE.
- Review
authorization applications.
- Participate
in approval exams under guidance of SQAE.
- Prepare,
monitor and update records of certifying staff with all the necessary
required information.
- Prepare
applications to the Authority and collect required data for CoA, CoR,
radio license certificates issue/renewal.
- Prepare
QA Airworthiness statistics as required.
- Provide
data to SQAE on safety matters as required.
- Prepare
and maintain data base for maintenance approvals issued to KQ by different
Civil Aviation Authorities and Airlines, certification bodies such as
IOSA, KENAS and follow –up on their validity. Recommend and initiate the
renewal process. Also prepare and maintain data base for KCAA approvals
given to organisation conducting maintenance of KQ aircraft/parts.
- Process
and avail aircraft and related documentation/certificates.
- Carry
out any other duties within the Quality Assurance Section so desired by
the Quality Manager or Lead/PQAE/SQAE.
Skills
- Effective
communication skills
- Basic
audit process and root cause analysis skills
Qualifications
- Bachelor’s
degree/Diploma in Aeronautical /Mechanical /Electrical / Electronics
Engineering.
- Knowledge
in using standard aircraft manuals and engineering procedures manual.
- Conversant
with all relevant regulatory requirements.
- Basic
knowledge of basic aircraft systems.
- Must
have completed graduate trainee program/equivalent OR
- Must
have relevant engineering degree with at least 3 years aviation
engineering experience; OR
- Must
have Diploma in relevant Engineering field with at least 5 years aviation
maintenance experience.
- Fully
conversant with relevant technical procedures
- Basic
Knowledge of audit process and root cause analysis
- Demonstrated
experience in report writing
- Basic
Knowledge of Industrial Safety Standards
- Conversant
with relevant IT Tools and Systems
Senior Quality Assurance Engineer (SQAE) at Kenya Airways
Job Description
Purpose
To review maintenance procedures and work instructions,
supervise QA Engineers, conduct audits and investigations in order to ensure an
airworthy, reliable, quality product/service is provided in a cost-effective
manner. To ensure that technical staff work within the framework of the Kenya
airways company procedures, and to coordinate and conduct company approval
exams through the Quality Assessment Board for the Engineers applying for
company authorization and recommend, or otherwise to Head of Quality for issue
of authorizations. To satisfy the requirements of KCAA/EASA Part 145 and
related requirements.
Responsibilities
- Come
up with planned internal audits plans or programs; surveillance/
inspections/spot checks audit plans/program, in liaison with Principal
Quality Assurance Engineer (PQAE) & follow up for execution.
- Carry
out audits; surveillance/inspections/spot checks as per audit
program/assignment.
- Ensure
planned audits; surveillance/inspections/spot checks findings are timely
followed up for responses, feedback is verified before effective timely
closures are done.
- Monitor
the effectiveness of any corrective action(s) based on the feedback.
- Provide
independent assessment of findings corrective actions, implementation
& completion.
- Ensure
feedback from maintenance/technical findings and subsequently feeding
these back to the Technical Training to incorporate it into the
continuation training programme.
- Coordinating
action on SAFA findings, RAMP inspections/airworthiness inspections,
customer aircraft surveys/inspections and initiating provision of root
causes, corrective actions, review of such feedback, providing such
effective feedback on root causes/corrective actions/closures and
follow-up to ensure effective closures.
- Handling
& follow up on external planned audits including those of CAA,
certification bodies, customers to ensure successful execution; timely
& effective feedback on any findings/issues raised.
- Coordinate
and conduct approval exams for technician, certifying staff, support staff
and non-aircraft authorized staff who have applied for various
aircraft/component/equipment approval categories for purposes of
recommendation of issuance/rejection of Kenya Airways authorizations.
- Ensure
review and processing of staff authorization renewal applications,
including accurate and timely update of records of certifying or support
or authorized staff.
- Ensure
support in AOC aircraft certificates ie. Certificate of Registration;
Certificate of Airworthiness; Radio license etcs timely issuance &
renewal.
- Coordinate,
process and review applications for aircraft or aircraft components
capability Inclusion.
- Supervise
initial issue of AMO etcs certificates and their subsequent renewals.
- Review/ensure
review of vendor application requests and recommend appropriate actions,
prepare vendor authorization certificates and manage the approved vendor
listing.
- Ensure
support in applicable aircraft dispensations, concessions, and extensions.
- Ensure
all KCAA related requests are handled accordingly.
- Monitor
changes in applicable regulatory or certification requirements/standards
and review and initiate necessary actions(s).
- Ensure
update/update quality database with current regulatory or certification
requirements/standards.
- Review
AMO manuals to match with regulatory requirements/standards etc.
- Ensure
that reported MORs, ASRs, CSRs are handled according to the roster.
- Follow
up on reporting to all relevant bodies such as CAA, customers, OEMs and
closure of reported MORs, ASRs, CSRs, incidents or occurrences.
- Review
and follow up on closure of office hazards, near misses, health &
safety issues.
- Supervise
& ensure preparation of quality communications and produce reports for
dissemination to relevant audience.
- Review
& provide related performance during weekly & related sectional
& other related meetings.
- Carry
out any other duties as assigned by supervisor.
- Mentor
and show direction guidance/mentoring, motivation, give guidance for staff
under him/her.
- Review
& provide related performance during weekly & related sectional
& other related meetings.
- Carry
out any other duties as assigned by supervisor.
- Mentor
and show direction guidance, motivation, give guidance for staff under
him/her.
Skills
- Effective
communication skills
- Proven
supervisory skills
- Basic
audit process and root cause analysis skills
- Basic
root cause analysis skills
- Proven
Management skills.
- Project
Management skills
- Procedure
writing skills
- Report
writing skills
Qualifications
- Bachelor’s
degree/Diploma in Aeronautical/Mechanical/Electrical/Electronics
Engineering
- Must
have completed Quality Management System (QMS) training.
- Must
have completed Audit Techniques training.
- Is
current on human factors and Safety management systems trainings.
- Have
at least 1 aircraft type training or 1 component training.
- Knowledge
in using standard aircraft manuals and engineering procedures manual.
- Conversant
with all relevant regulatory requirements.
- Basic
Knowledge of audit process and root cause analysis.
- Must
have attended team leadership training.
- Must
have relevant engineering degree with at least 4 years aviation
engineering experience with at least 2 years in quality OR
- Must
have Diploma in relevant Engineering field with at least 6 years aviation
maintenance experience with at least 2 years in quality.
- Knowledge
in using standard aircraft manuals and engineering procedures manual
- Fully
conversant with relevant technical procedures
- Fully
conversant with all relevant regulatory requirements
- Conversant
with relevant IT Tools and Systems
- Has
knowledge in statistical analysis.
- Demonstrated
experience in report writing.
- Knowledge
of Industrial Safety Standards.
- Has
participated in issuance of variations and dispensations/extensions.
- Has
participated in aircraft certificate(s) issuance and renewal process.
- Successfully
carried out audits as a Lead Auditor.
- Experience
in closures of external (regulatory / customers) audit findings.
- Experience
in product audits.
- Knowledge
of contracts
Senior Legal Counsel at Kenya Airways
Purpose
The role of Senior Legal Counsel serves as primary point of
contact and source of advisory on all open and anticipated legal cases for and
against the company across the network. The incumbent will be required to
provide legal support and advisory services across the network through
proactive identification, communication, and mitigation of all legal risks in
line with overall business strategy.
He/she will be required to manage all legal risks on
assigned Company commercial legal transactions as well as litigation
proceedings and progress within assigned units or stations as guided by
Departmental Team Leader (Company Secretary & Director Legal, Risk and
Compliance) and appointed external Lawyers.
Responsibilities
- Provide
legal advice and preventive lawyering to both Hub and all outstations, aid
in identifying significant legal obligations, risks, and opportunities to
ensure that legal problems and risks are identified and dealt with before
they emerge as significant risks to the business.
- Represent
and dictate the interests of the Company in matters contracts including
Commercial, Joint Ventures, Financing, Aircraft Leases, Registration,
Procurement/tendering both locally and all outstations.
- Provide
solutions and incorporate clauses that give KQ breathing space in
commercial contracts.
- Be the
central point in company for all litigation matters and manage all legal
issues at the Group and country level in liaison with external legal
counsel or third parties.
- Manage
the process of engaging external counsel, including effective instructions
to external counsel and negotiating appropriate fee structures for all
legal engagements.
- Review
and/or prepare all legal instruments entered into by the company to ensure
that the company’s interests are protected.
- Provide
advice to all stakeholders on corporate authorities and work closely with
the senior management to ensure relevant board and committee approvals are
obtained on a timely basis.
- Develop
instruments for use, governance related documents, templates that supports
operations at Legal.
- Prepare
legal and quasi-legal documentation such as proxy forms,
powers/delegations of attorney, tender documentation and liaise with the
notaries to arrange for documentation to be legalized.
- Assist
with filing of documentation in other jurisdictions for updates to the
company international locations and subsidiaries, business and trade
registrations and license renewals.
- Brief
and monitor external counsel to ensure legal representation is effective.
- Ensure
disputes are resolved in a manner that safeguards the company’s position.
- Provide
general competition law advice to the business and conduct training on
competition compliance.
- Managing
the company’s intellectual property portfolio in conjunction with external
counsel and the marketing team.
- Effective
management and development of the direct reports, including individual
performance development, objective setting, and performance support,
requisite mentorship, and career coaching in relation to the delivery of
day-to-day tasks and projects.
- Any
other assignments of legal nature as delegated by the Departmental
Director.
Skills
- Ability
to maintain confidentiality, to inspire trust, and to demonstrate high
personal integrity is crucial.
- Working
experience in budgeting and planning.
- Demonstrated
ability to create legal defensive or proactive strategies.
Qualifications
- Bachelor’s
degree in law (LL. B) from a recognized university.
- CPS-K
qualifications being mandatory
- Master’s
degree in law (LL.M), Master of Business Administration (MBA) and
Certification in Certified Secretary or any other relevant Legal
certification or training will be added advantage.
- Diploma
in law (KSL).
- Senior
management experience (at least 8 years) in a listed Company or busy
commercial environment on Company Secretary, Legal & Governance
mandate.
- Masters
being an added advantage.
- Demonstrable
knowledge in aviation or commercial laws and regulations.
- Demonstrable
knowledge of relevant legislation and regulations.
Additional Information
- Strong
conceptual, analytical, documentation and presentation skills with ability
to influence and negotiate at different levels.
- Superior
team leadership, team working and co-operation skills with the ability to
drive change management.
- Strategic,
creative, and analytical thinker with excellent stakeholders’ and risk
management skills.
- Excellent
analytical, problem solving and interpersonal skills as well as excellent
communication skills.
- Must
be a person of unquestionable integrity Team Player
- Results
Focused
- Customer
focused
- Results
oriented.
- Professionalism.
- Decisive
and resilience
Data Protection & Compliance Officer at Kenya Airways
Purpose
The role holder will support the Company Secretary &
Director Legal & Compliance in establishing and maintaining a robust and
effective compliance framework. The data protection and compliance officer will
play a pivotal role in the implementation of the data protection framework
which has been designed for the company and will ensure the effective
management of Kenya Airways’ data processes and subjects in compliance with the
Personal Data Protection Regulations of Kenya and GDPR. The company expects
that the Data Protection & Compliance Officer will adopt the highest standards
of compliance and governance in line with best practice, laws, regulatory and
internal policy standards.
Responsibilities
Compliance Management
- Support
implementation of a compliance management framework and a compliance
system to ensure compliance with industry regulations and internal
policies covering the global operation.
- Keep
abreast of regulatory developments within or outside of the company as
well as evolving best practices in compliance control.
- Review
compliance policies and procedures on a regular basis to ensure they
comply with statutory and regulatory requirements.
Implementation of the Data Protection Framework
- Implement
a comprehensive enterprise-wide data protection program in line with
essential elements of the Kenya Data Protection Regulations & GDPR
such as principles of data processing, data subjects’ rights, privacy by
design, records of processing activities, security of processing, breach
escalation & records management.
- Implement
the draft data protection policies and contract templates to remediate
existing gaps with regards to data protection in Kenya Airways processes
and ensure alignment with global standards (e.g., GDPR).
- Maintain
records of all data assets and exports in conjunction with the relevant
internal stakeholders.
- Identify
and evaluate Kenya Airways’ data processing activities.
- Coordinate
Data Protection Impact Assessments (DPIAs)
- Monitor
data protection procedures and compliance within the Kenya Airway’s global
operations.
Data Breach Response Plan
- Implement
a data breach response plan and coordinate the activities of the plan.
- Ensure
timely remediation of incidents, including impact assessments, breach
response, complaints, investigations, management, reporting claims or
notifications, and responding to subject access requests (SARs) within
statutory requirements.
- Maintain
the personal data breach log of the company.
- Report
data breaches to the Office of the Data protection commissioner of Kenya
as provided for in the Data Protection Regulations as we as any other
global structures.
Stakeholder Management.
- Act as
point of contact with the office of the Data Protection Commissioner,
other supervisory authorities, internal and external stakeholders.
- Coordinate
and maintain relationships with various internal & external
stakeholders including regulators for information sourcing, communication
and achievement of timely actions as required.
- Liaise
with regulators and external networks on best practice and updates on data
protection regulations and ensure that these are embedded within the
company.
- Collaborate
with risk champions and internal audit to remedy control lapses/gaps.
Reporting
- Prepare
and provide standard and ad-hoc information and data reports on compliance
with data protection regulations to the leadership of the company.
- Provide
relevant periodic reports to the Office of the Data Protection
Commissioner of Kenya.
- Provide
regular status updates to management and draw immediate attention to
compliance exposures for remedial action.
Training
- Support
the implementation of the compliance and data protection training and
awareness calendar, to ensure that knowledge gaps are eliminated, and
critical knowledge requirements are disseminated to staff on an ongoing
basis.
- Coordinate
development of training content and setup of training sessions.
- Build
capacity of risk & compliance champions across the institution.
Skills
- Regulatory
Deep-Dive: Comprehensive knowledge of national and international data
protection laws.
- Technical
Literacy: Ability to understand data architecture, encryption standards,
and cloud security protocols.
- Influence
& Communication: Ability to translate complex legal requirements into
actionable business processes for C-suite stakeholders.
- Risk
management: Knowledge of implementing data protection & privacy
frameworks, internal controls and risk assessment data protection &
privacy methodologies, policies and systems.
- Strategic,
creative, and analytical thinker.
Qualifications
- Bachelor’s
degree in law or IT related field.
- General
Data Protection Regulation (GDPR) Certification.
- Certification
or knowledge in Data/Information Privacy – demonstrates the ability to run
a privacy program.
- Sound
knowledge of Kenya Data Protection Act & Regulations (KDPA) as well as
global regulations.
- Tech
Savvy and excellent analysis skills.
- Report
and presentation skills.
- Master’s
degree in law, IT, Business or related fields is added advantage.
- Member
of Data Protection & Privacy Associations, Bodies or Societies.
- Knowledge
& practical implementation of a Data Protection Framework Management
Program (PDMP) or Framework (PDMF).
- Knowledge
of local and global Regulatory Compliance requirements including Kenya
Data Protection Act (KDPA) and Regulations, Regional Regulations and GDPR.
- Minimum
5 years of practical experience in data protection and preferably in
handling complex data privacy in regulated or busy commercial environment,
implementing controls with demonstrable senior management or leadership.
- Proven
track record of managing privacy programs across multiple geographies or a
“Group” structure.
- Engagement
with Data Protection Regulators including Office of the Data Protection
Commission (ODPC) Kenya, as well as regional and international Data
Protection Regulators.
- Experience
developing and implementing data protection & privacy frameworks and
guidelines.
- Standardization
of compliance & governance structures in line with Data Protection
Commission requirements and multi jurisdictions legislations and
regulations.
- Sound
knowledge of Kenya Data Protection Regulations & GDPR is essential.
- Experience
in aviation/regulated or busy commercial environment on other key
national, international compliance standards, legislations, and
regulations.
Additional Information
- Ethics,
Integrity & Honesty.
- Good
stakeholder management skills.
- Excellent
planning and organization skills.
- Emotional
Intelligence with excellent communication skills
- Self-drive
& Environmental awareness.
Senior Legal Counsel at Kenya Airways
Purpose
The role of Senior Legal Counsel serves as primary point of
contact and source of advisory on all open and anticipated legal cases for and
against the company across the network. The incumbent will be required to
provide legal support and advisory services across the network through
proactive identification, communication, and mitigation of all legal risks in
line with overall business strategy.
He/she will be required to manage all legal risks on
assigned Company commercial legal transactions as well as litigation
proceedings and progress within assigned units or stations as guided by
Departmental Team Leader (Company Secretary & Director Legal, Risk and
Compliance) and appointed external Lawyers.
Responsibilities
- Provide
legal advice and preventive lawyering to both Hub and all outstations, aid
in identifying significant legal obligations, risks, and opportunities to
ensure that legal problems and risks are identified and dealt with before
they emerge as significant risks to the business.
- Represent
and dictate the interests of the Company in matters contracts including
Commercial, Joint Ventures, Financing, Aircraft Leases, Registration,
Procurement/tendering both locally and all outstations.
- Provide
solutions and incorporate clauses that give KQ breathing space in
commercial contracts.
- Be the
central point in company for all litigation matters and manage all legal
issues at the Group and country level in liaison with external legal
counsel or third parties.
- Manage
the process of engaging external counsel, including effective instructions
to external counsel and negotiating appropriate fee structures for all
legal engagements.
- Review
and/or prepare all legal instruments entered into by the company to ensure
that the company’s interests are protected.
- Provide
advice to all stakeholders on corporate authorities and work closely with
the senior management to ensure relevant board and committee approvals are
obtained on a timely basis.
- Develop
instruments for use, governance related documents, templates that supports
operations at Legal.
- Prepare
legal and quasi-legal documentation such as proxy forms,
powers/delegations of attorney, tender documentation and liaise with the
notaries to arrange for documentation to be legalized.
- Assist
with filing of documentation in other jurisdictions for updates to the
company international locations and subsidiaries, business and trade
registrations and license renewals.
- Brief
and monitor external counsel to ensure legal representation is effective.
- Ensure
disputes are resolved in a manner that safeguards the company’s position.
- Provide
general competition law advice to the business and conduct training on
competition compliance.
- Managing
the company’s intellectual property portfolio in conjunction with external
counsel and the marketing team.
- Effective
management and development of the direct reports, including individual
performance development, objective setting, and performance support,
requisite mentorship, and career coaching in relation to the delivery of
day-to-day tasks and projects.
- Any
other assignments of legal nature as delegated by the Departmental
Director.
Skills
- Ability
to maintain confidentiality, to inspire trust, and to demonstrate high
personal integrity is crucial.
- Working
experience in budgeting and planning.
- Demonstrated
ability to create legal defensive or proactive strategies.
Qualifications
- Bachelor’s
degree in law (LL. B) from a recognized university.
- Diploma
in law (KSL).
- Master’s
degree in law (LL.M), Master of Business Administration (MBA) and
Certification in Certified Secretary or any other relevant Legal
certification or training will be added advantage.
- Minimum
of 8 years Post Admission/Qualification experience preferably in
litigation or commercial law practice.
- Demonstrable
knowledge in aviation laws and regulations.
- Demonstrable
knowledge of relevant legislation and regulations.
Additional Information
- Strong
conceptual, analytical, documentation and presentation skills with ability
to influence and negotiate at different levels.
- Superior
team leadership, team working and co-operation skills with the ability to
drive change management.
- Strategic,
creative, and analytical thinker with excellent stakeholders’ and risk
management skills.
- Excellent
analytical, problem solving and interpersonal skills as well as excellent
communication skills.
- Must
be a person of unquestionable integrity Team Player
- Results
Focused
- Customer
focused
- Results
oriented.
- Professionalism.
- Decisive
and resilience
Data Protection & Compliance Officer at Kenya Airways
Purpose
The role holder will support the Company Secretary &
Director Legal & Compliance in establishing and maintaining a robust and
effective compliance framework. The data protection and compliance officer will
play a pivotal role in the implementation of the data protection framework
which has been designed for the company and will ensure the effective
management of Kenya Airways’ data processes and subjects in compliance with the
Personal Data Protection Regulations of Kenya and GDPR. The company expects
that the Data Protection & Compliance Officer will adopt the highest standards
of compliance and governance in line with best practice, laws, regulatory and
internal policy standards.
Responsibilities
Compliance Management
- Support
implementation of a compliance management framework and a compliance
system to ensure compliance with industry regulations and internal
policies covering the global operation.
- Keep
abreast of regulatory developments within or outside of the company as
well as evolving best practices in compliance control.
- Review
compliance policies and procedures on a regular basis to ensure they
comply with statutory and regulatory requirements.
Implementation of the Data Protection Framework
- Implement
a comprehensive enterprise-wide data protection program in line with
essential elements of the Kenya Data Protection Regulations & GDPR
such as principles of data processing, data subjects’ rights, privacy by
design, records of processing activities, security of processing, breach
escalation & records management.
- Implement
the draft data protection policies and contract templates to remediate
existing gaps with regards to data protection in Kenya Airways processes
and ensure alignment with global standards (e.g., GDPR).
- Maintain
records of all data assets and exports in conjunction with the relevant
internal stakeholders.
- Identify
and evaluate Kenya Airways’ data processing activities.
- Coordinate
Data Protection Impact Assessments (DPIAs)
- Monitor
data protection procedures and compliance within the Kenya Airway’s global
operations.
Data Breach Response Plan
- Implement
a data breach response plan and coordinate the activities of the plan.
- Ensure
timely remediation of incidents, including impact assessments, breach
response, complaints management, claims or notifications, and responding
to subject access requests (SARs).
- Maintain
the personal data breach log of the company.
- Report
data breaches to the Office of the Data protection commissioner of Kenya
as provided for in the Data Protection Regulations as we as any other
global structures.
Stakeholder Management.
- Act as
point of contact with the office of the Data Protection Commissioner, other
supervisory authorities, internal and external stakeholders.
- Coordinate
and maintain relationships with various internal & external
stakeholders including regulators for information sourcing, communication
and achievement of timely actions as required.
- Liaise
with regulators and external networks on best practice and updates on data
protection regulations and ensure that these are embedded within the
company.
- Collaborate
with risk champions and internal audit to remedy control lapses/gaps.
Reporting
- Prepare
and provide standard and ad-hoc information and data reports on compliance
with data protection regulations to the leadership of the company.
- Provide
relevant periodic reports to the Office of the Data Protection
Commissioner of Kenya.
- Provide
regular status updates to management and draw immediate attention to
compliance exposures for remedial action.
Training
- Support
the implementation of the compliance and data protection training and
awareness calendar, to ensure that knowledge gaps are eliminated, and
critical knowledge requirements are disseminated to staff on an ongoing
basis.
- Coordinate
development of training content and setup of training sessions.
- Build
capacity of risk & compliance champions across the institution.
Any other assignments as delegated by the Departmental
Director.
Skills
- Knowledge
of internal controls and risk assessment methodologies, policies and
systems
- Knowledge
of regulatory compliance requirements
- Knowledge
of relevant Aviation and other key National and International Compliance
Standards, legislations, and regulations
- Strategic,
creative, and analytical thinker
- Tech
Savvy and good analysis skills
- Report
Writing
Qualifications
- Bachelor’s
Degree in business, law or related fields.
- Qualifications
in data protection would be beneficial but is not essential
- Minimum
5 years of experience implementing controls.
- Experience
implementing data protection guidelines is essential.
- Sound
knowledge of Kenya Data Protection Regulations & GDPR is essential.
First Officer at Kenya Airways
Purpose
Kenya Airways, the national carrier for Kenya, is seeking to
recruit pilots to operate as First Officers in our fleet of modern aircraft. We
are committed to propel Africa’s prosperity by connecting our people, cultures
and markets.
Job Description
We are looking for highly motivated pilots with an
exceptional regard for safety and professionalism. As a First Officer, you will
excel in a collaborative team environment, working with colleagues who possess
high leadership attributes and talent. Your role will be crucial in
contributing towards our vision and ensuring the highest standards of service
and safety.
Responsibilities
- Carry
out the duties of second in command
- Collaborate
with other crew members to operate efficiently and effectively.
- Ensure
compliance with all aviation regulations and company policies
- Communicate
effectively with air traffic control and ground staff
Skills
- Strong
understanding of aviation safety and regulations
- Excellent
communication and teamwork skills
- Ability
to adapt quickly and in a fast-paced environment
Qualifications
- Valid
Commercial Pilot License (CPL) with Instrument Rating
- Minimum
200 flight hours (excluding simulator hours) required to qualify for
interview.
- Minimum
250 flight hours (excluding simulator hours) required for employment
eligibility.
- Kenyan
citizen.
- A
valid KCAA (Kenya Civil Aviation Authority) CPL/ ATPL, with
- Class
one medical certificate,
- KCAA
English Proficiency level 4 or above,
- Valid
Instrument Rating,
- Multi
Engine Rating,
- Performance
Rating A,
- Gas
Turbine Rating,
- High
school education with an aggregate grade of C- (minus); and minimum of C-
(minus) grade in Mathematics, English, Physics or a general sciences
subject.
- Minimum
160 cm height requirement.
Additional Information
Why Join Us
- Opportunity
to work with a leading airline in Africa
- Collaborative
and supportive work environment
- Competitive
salary and benefits package
- Professional
development and career growth opportunities
Manager Crew Scheduling at Kenya Airways
Purpose
To deliver a safe and efficient crew scheduling service to
drive Operational Integrity and excellent customer service.
Responsibilities
- Develop
and review crew roster procedures to comply with KCAA and CBA
Requirements.
- Project
crew requirements to meet the yearly Network Plan.
- Plan,
develop and ensure fair and balanced economical crew roster patterns to
achieve optimal crew utilization.
- Prepare,
monitor, and control Divisional cost centre Budget and ensure cost
control.
- Prepare
and analyse periodic Performance Reports for Management decision.
- Motivate,
control and direct team members to meet company growth targets.
- Ensure
staffs are developed to sustain a motivated and efficient staff.
- Ensure
all findings/non-conformities resulting from audits are corrected in the
period stipulated by the Director Corporate Quality, Safety and
Environment.
- Ensure
implementation of safety, security, and emergency standards always.
- Accomplish
routine monitoring of safety, security, and quality control activities to
ensure ongoing conformity with all regulatory requirements, organization
standards and local procedures.
- Ensure
and maintain a healthy, safe and secure working environment in compliance
with the relevant industry, regulatory and legislative requirements,
company procedures, regulatory authorities and requirements of customer
airlines.
Skills
- Strong
planning and analytical skills
- Communication
and negotiation skills
- People
Management
- Proficiency
in IT skills.
- Fair
understanding of budgets
Qualifications
- Bachelor’s
degree in a relevant field.
- 7
years’ experience, 1 of which should be as a Duty Manager Crew Scheduling.
- Instructional
Techniques training
- Operational
safety audit training
- Knowledge
of flight planning solutions
- In-depth
Knowledge of Collective Bargaining Agreements and Civil Aviation Authority
(CAA) regulations
Additional Information
Immediate Subordinates
- Duty
Manager Crew Scheduling
- Crew
Analyst
- Crew
Planner
Senior Manager – Data Engineering and Governance at Kenya Airways
Purpose
Reporting to the Head, Data, Analytics & AI, the Head of
Data Engineering & Governance will be responsible for leading a team of
data engineers and data governance to design and deliver a data engineering
solution for our internal and external facing business lines. You will get a
chance to leverage your strategic planning, business analysis and technical
knowledge of data engineering, data governance, tools, and data architecture
definition. In addition to managing our portfolio of datasets, you will play key
roles in helping our data scientists and analysts to leverage these datasets
effectively.
Responsibilities
- Using
architecture and data engineering techniques to design and provide tools
dedicated to data extraction, analysis and enhancement (build common
service layers as much as possible)
- Perform
research and analysis (including technological watch) as needed to
understand market trends and impact
- Contribute
to building & maintaining the global analytic environment of SGL
(which includes Data Science & Big data platform, Data Catalog and
Data Capture tools) to ease exploitation of data
- Take
part in the strategic comity for Data Analytics Solution
- Ensure
compliance with policies related to Data Management and Data Protection,
in close relationship with the Data Protection Officer, Security &
Risk regulation teams
- Contribute
to building data engineering pipelines & API for Data Science / Big
Data applications
- Take
active part in data architecture conception, environments design, core
components development based on conceptual architecture/design, etc.
- Design,
manage and support PoC, contribute to the choice of tools (build or buy)
with all the team & the Group, test solutions. Identify and challenge
partners and providers when relevant.
- Document
services and build all relevant documentation
- Act as
a SME and tech lead / veteran for any data engineering question and manage
data engineers within the Data Analytics Solution organization.
- Promote
data cultural change within the division to build a data-driven company
(convince people of the importance of data, how it should be managed and
used, …)
- Collaborate
with SGL local teams, FIT department colleagues, IT SME (functional, data,
solution and technical architects, data scientists, innovators, business
experts…)
- Promote
services, contribute to the identification of innovative initiatives
within the Group, share information on new technologies in dedicated
internal communities.
Skills
- Interpersonal
Skills: A team-builder, be result-oriented, be proactive and
self-driven requiring minimal supervision, be open and welcoming to
change, be a creative and strategic thinker, have innovative
problem-solving skills, be highly organized, have an ability to handle
multiple simultaneous tasks prioritize and meet tight deadlines, and
demonstrate calmness in times of uncertainty and stress.
- People
Skills: a person who can form strong, lasting, and meaningful
bonds with other people. This will make him an approachable and
trustworthy individual who junior personnel readily follow and who senior
executives and stakeholders trust and whose insights they give credit to,
making execution of his duties much easier.
Qualifications
- Bachelor’s
degree in Statistics, Software Engineering, Engineering, Machine Learning,
Mathematics, Computer Science, Economics, or any other related
quantitative field.
- Big
Data, Analytics or Data Science certification from recognized
institutions.
- At
least 5 years’ experience in BI developments.
- Proven
and successful experience track record of leading high-performing data
engineering teams.
- Proven
experience on innovation implementation from exploration to production:
these may include containerization, Machine learning/AI, Agile
environment, on premise and cloud (Azure, AWS, Google) (mandatory).
Commercial Manager: Coastal Region at Kenya Airways
Purpose
Overall accountable for sales of Kenya Airways products and
services to deliver revenue targets and to ensure a customer centric approach
in order to create positive memorable customer experience within assigned
territory.
Responsibilities
- To
develop and implement sales action plans for the coastal region to deliver
the budgeted revenue
- To
monitor market trends and competitor activities and recommend pricing
levels for the coastal region to maximize yield, market share and revenue
- To
identify new sales opportunities and take actions to deliver for new
revenue streams.
- Develop
and service trade partners to maximise loyalty and revenue generation
- Seek
and develop corporate business and revenue in the market
- Develop
the team to quickly adapt to market changes and opportunities
- Champion
innovation and change to meet customer needs, and drive commercial
objectives
- Manage
relationships with other airlines, trade bodies, government, media,
customers, partners, general public on commercial matters.
- Promote
company image to enhance public relations, visibility in the market and
customer loyalty
Customer Experience
- Implement
set customer obsess standards throughout the organization to drive
customer loyalty and satisfaction to exceed set corporate Net Promoter
Score (NPS).
- Prompt
complaint resolution: addressing customer inquiries and resolving
complaints as per company standards in coordination with relevant
departments.
- Monitoring
customer feedback and implementing continuous improvements in the coastal
region
- Implement
corporate customer experience initiatives within the coastal region
- Develop
and train the sales office teams in customer service
Shared Responsibilities
- In
collaboration with the Airport Manager at the Moi Airport ensure
punctuality to exceed on-time performance targets.
- Under
the guidance of the Airport Manager at Moi Airport, the Commercial Manager
and sales team shall support activities during flight disruptions in the
areas of rebooking affected customers, communication, duty of care to
customers, and if needed make themselves onsite.
- Liaise
with the Airport Manager at Moi Airport to prepare a working schedule to
have reservations and ticketing staff to be available during flight
departures.
- Hold a
minuted monthly meetings with the Airport Manager and all available teams
at alternate locations (alternate meeting locations monthly between City
Ticket Office and Airport offices).
Skills
- Ability
to lead and motivate a team
- Strong
analytical skills
Qualifications
- University
graduate in a relevant area of study
- Minimum
of 5 years airline experience in sales and marketing of which 2 must be at
a senior sales level
- Computer
literate
- Ability
to lead and motivate a team
- Strong
analytical skills
- Good
negotiator and ability to influence
- Proficiency
in a foreign language will be an added advantage
HR Associate – Talent, People-Ops & Learning (“TPAL”)
Purpose
The TPAL Associate is the operational engine of the HR pod.
The role coordinates volume recruitment, onboarding, people-operations
transactions, learning-uptake activities and data capture, thereby enabling the
HRBP to focus on strategic partnering while line managers receive responsive,
high-quality service
TRAVEL ADVISOR – JKIA
Purpose
Reporting to Commercial Manager, the ideal
candidate will be tasked with promoting and selling KQ products and value add
services (ancillary) at both B2C & B2B level, providing personalized travel
related services to internal and external customers and must demonstrate
ownership and execution of the Sales process.
Technician – Facilities Maintenance
The candidate will install, service, maintain and
repair all electrical installations, panels, generators, and other power
supplies for service delivery safely and cost-effectively across the KQ network
in Kenya and Outstations
Carpenter – Facilities Maintenance
The candidate will install, service, maintain and
repair all carpentry and joinery installations, furniture and fittings for
service delivery safely and cost-effectively across the KQ Network in Kenya and
Outstations