Executive Head, Enterprise Data Management at KCB Bank Kenya
KEY RESPONSIBILITIES:
- Define
and execute the Group Enterprise Data Strategy and Roadmap, aligned to the
Group Strategy and priorities.
- Establish
and enforce Group-wide Data Governance, including data ownership,
stewardship, policies, and decision rights across subsidiaries.
- Build
the Enterprise Data Operating Model, including federated governance
structures and subsidiary-level data leads with dotted-line
accountability.
- Own
the Enterprise Data Architecture, including master data, metadata
management, lineage, and reference data standards.
- Drive
Data Quality and Data Integrity Programs, including enterprise data
quality SLAs, remediation, and continuous monitoring.
- Lead
Data Platform and Analytics Enablement, shaping the target data stack and
working with Technology to implement scalable data infrastructure.
- Enable
AI and Advanced Analytics Adoption, ensuring data readiness, ethical AI
governance, model risk controls, and business use-case prioritization.
- Drive
Business Value Realization and Data Monetization, ensuring measurable
revenue uplift, cost savings, productivity gains, and new product
opportunities.
- Ensure
Regulatory Compliance and Data Risk Management, including privacy,
cybersecurity controls, retention policies, audit readiness, and BC/DR
requirements.
- Build
Group-wide Data Culture and Capability, including analytics literacy,
talent development, and enterprise-wide change management.
- Collaborate
with the Technology Management team to shape the information technology
strategy, in particular pertaining to the data and analytics technology
stack, critical workflows and channel infrastructure.
The Person
For the above position, the successful applicant should have
the following:
- Bachelor’s
degree in data science or related fields (Required).
- Master’s
degree in strategic management / business administration or
Related (Added advantage).
- Certification
in data governance frameworks like DAMA DMBOK, COBIT, or ISO/IEC
38500.SQL, R, Python, Supervised and unsupervised machine learning
techniques (added advantage).
- 8
years’ work experience with the below;-
- 8
years’ progressive experience in data management or analytics(essential).
- 8
years’ experience in Data Quality Management(essential).
- 4
years’ experience in Data Remediation program(essential).
- 4
years’ experience in Data governance frameworks(essential).
- 4
years’ experience in SQL, Python/R, and cloud computing(essential).
- 6
years’ experience in People management(essential).
- 2
years’ experience in Data monetization(desired).
- 2
years’ experience in Machine learning, AI(desired).
- 2
years’ experience in Project
Management(desired).
Business Continuity Manager at KCB Bank Kenya
KEY RESPONSIBILITIES:
- Establish
and maintain BCP policy and processes, keep up to date with regulations
and guidelines specific to business continuity management, and recommend
improvements and updates to policies, standards, and procedures.
- Risk
Assessment: Conduct thorough risk assessments to identify potential
threats and vulnerabilities to the organization’s operations, systems, and
infrastructure.
- Collaborate
with cross-functional teams to ensure the development and testing of
business continuity and disaster recovery plans for critical business
functions and systems and updated based on evolving risks and business
needs
- Business
Impact Analysis (BIA) Coordinator: Coordinating the business impact
analysis process within the bank to identify critical business functions,
assess the potential impact of disruptions, and help in determining the
necessary steps to maintain business continuity and minimize risks.
- Crisis
Management and Incident Response: Support with managing risk events and
incidents, coordinating response efforts to minimize operational
disruption.
- Third-Party
Risk Management: Support the business in recommending appropriate
resilience and continuity frameworks for managing third-party
relationships.
- Design
training programs to promote business continuity awareness, ensure
compliance, and report regularly on program status and improvements.
- Management
Reporting: Provide regular reports to senior management, BCM Team, CMT,
and the board on the state of operational resilience, risks, incidents,
and the effectiveness of continuity plans.
- Continuous
Improvement:
- Identify
areas for improvement in operational resilience practices, leveraging
lessons learned from testing, incidents, and risk assessments to enhance
the bank’s preparedness.
- Documentation
and Communication: Ensure all documentation related to resilience and
continuity, including self-assessment, policies, procedures, and plans, is
current, accurate, and effectively communicated to relevant stakeholders.
- Ensure
alignment and integration of business continuity management (BCM) across
all business units and subsidiaries.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Education
- Bachelor’s
Degree
- Computer
Science, Information Systems, Business Administration, or related field RQ
Professional Qualifications
- One
among MBCI/CBCP/ BCI-MBCI, DRII-CFCP, ISO 22301, CBCM, EC-Council Disaster
Recovery Professional (EDRP) AA
- Master’s
degree
- Business-related
field AA
Experience
Total Minimum No of Years Experience Required
- 5
years
Detail Minimum No of Years Need Type[2]
- Business
Continuity & Disaster Recovery
- Risk
Management
- Project
Management
- Audit
- IT/Banking
operations
- Leadership
and Stakeholder Management
- Management
Reporting
- Facilitation
of Training
- Proficiency
in using business continuity management software, tools, and technologies.
Relationship Manager, SAHL Banking-Lamu Branch at KCB Bank Group
KEY RESPONSIBILITIES:
- Managing
and leading customer relations, both corporate and Retail.
- Shari’ah
compliant product sales and other cross sales of other basket products as
per targets
- Liaison
with Relationship teams and Retail Branch network to grow the business
- Risk
Management to mitigate losses e.g. Frauds and revenue leakages.
- Training
and development of branch staff
- Proper
Documentation and administrations of Shari’ah compliant portfolios,
- Managing
PAR as per set targets.
- Responsible
for leadership, management, growth and maintenance of the SAHL book
- Maintain
and grow the existing SAHL customers through enhanced relationships
- Achieve
the set targets in terms of numbers and values for both liabilities and
assets
- Monitor
and manage SAHL customer complaints, constantly review service delivery
standards and position staff in a way, which ensures maintenance of the
highest service standards
Experience:
- Bachelor’s
degree.
- Islamic
Banking Certification is added advantage.
- 3
years’ general work experience
- 2
years’ experience in Banking Operations
- 2
years’ experience in Credit
- 2
years’ experience in Sales & Relationships
Product Configuration Specialist at KCB Bank Group
Product Configuration Specialist
Kenya
Job Description
- Gain a
deep understanding of the banks digital platforms working with vendors and
the Technology team to define the platform roadmap, customizations and
change requests.
- Minimize
outages and optimize recovery time through proactive measures and rapid
incident response. Ensure resource optimization and capacity planning for
scalable and resilient systems.
- Implement
and maintain monitoring systems to ensure application and infrastructure
health. Perform error trend analysis to proactively identify and resolve
issues.
- Lead
root cause analysis and resolution of recurring issues. Drive continuous
improvement in incident response processes.
- Automate
technical support operational tasks and workflows to improve efficiency
and reduce manual intervention. Develop tools and scripts to streamline
technology support operations.
- Create
and maintain comprehensive documentation for systems, processes, and
troubleshooting guides.
- Lead
reliability-focused projects and collaborate with cross-functional teams
to deliver robust solutions.
- Collaborate
with security teams to implement security baselines, vulnerability
remediation, and certificate management.
- Participate
in architecture and design reviews to ensure resilience, scalability, and
operability are built into systems from inception.
MINIMUM POSITION QUALIFICATION/ REQUIREMENTS: –
The Person
For the above position, the successful applicant should have
the following:
- Bachelor’s
degree in computer science/ technology related (Required).
- Professional
qualification/certification in Project Management/ Product Management/
Agile Methodologies (Added advantage).
- Master’s
Degree Computer Science or Business related (Added advantage).
- 5
years’ work experience in IT, with at least:
- 3
years’ experience in mobile banking, internet banking and Digital lending
support (Required)
- 1-
year experience in Payment Platform configuration and Support (Required).
- 2
years’ experience in Project Management / Relationship
Management/Customer Experience Management (Desired).
- 1-year experience
in Devops and Agile practice (Required).
Senior Manager, Data Engineering at KCB Bank Kenya
KEY RESPONSIBILITIES
- Collaborate
with other Technology staff to ensure smooth and reliable operation of
software and systems for fulfilling business objectives and processes.
- Implement
and adhere to regular systems maintenance policies and procedures,
including change request mechanisms and update schedules to ensure optimum
uptime and service availability.
- Participate
in system acquisition process; propose and create system design models,
specifications, diagrams, charts and implementation roadmaps to provide
strategic direction to the business.
- Administer
the assigned Systems at Application level and connected databases, define
and optimize database structures, content and processing flows through
appropriate Data Definition, Data Manipulation and Data Control Languages.
- Perform
recovery and testing of systems and processes in accordance with the
bank’s disaster recovery and business continuity strategies.
- Create
and maintain documentation as it relates to system configuration, mapping,
and processes.
- Create
and maintain best practice policies and procedures for business users;
ensuring that there are adequate controls around that all data
improvements are managed effectively and meet the needs of the
organization.
- Responsible
for designing and implementing ETL architecture to meet corporate data
management needs and business functional requirements, ensuring that
solution designs address operational requirements such as scalability,
maintainability, extensibility, flexibility, and integrity.
- Recognize
and adopt best practices in reporting, analysis, ETL data integrity, test
automation, data quality validation and documentation.
- Support,
develop and maintain ETL and data warehouse objects and processes in a
large Data warehouse of Terabyte scale.
DAILY RESPONSIBILITIES
- Design
and implement efficient data management systems
- Develop,
maintain, and test infrastructures for data generation and storage into an
enterprise data warehouse.
- Ensure
digital databases and archives are protected from security breaches and
data losses.
- Troubleshoot
data-related problems and authorize maintenance or modifications during
ETL process.
- Maintain
the integrity and validity of data throughout the ETL processing cycle by
implementing data reconciliation processes and error handling based on
source to target data comparisons.
Head, Strategic Partnerships & Commercial Growth at KCB Bank Kenya
KEY RESPONSIBILITIES:
- Develop
and implement comprehensive partnership strategies, identifying key growth
areas, market trends, and potential high-value partners.
- Build
and manage a diverse portfolio of strategic alliances, ensuring strong
relationships with top-level Management Executives and key stakeholders.
- Lead
the identification and pursuit of new strategic business opportunities,
including potential acquisitions, market expansion, and securing large
grants/contracts.
- Lead
negotiations and structure high-impact partnership agreements; working
collaboratively with cross-functional teams to ensure the interests of the
Group are secured and compliance with relevant regulatory requirements is
achieved.
- Regularly
review financial reports, KPI dashboards, and other relevant data to track
ROI and the overall health of the partnership ecosystem.
- Prepare
brief updates or detailed presentations for EXCO &/or Board regarding
progress toward revenue targets and strategic milestones on partnerships.
- Build
strong internal relationships across the business teams to gain support to
deliver growth in products from partnership products.
- Participate
in industry networking events, luncheons, or conferences to maintain a
strong presence and identify new market trends.
- Recruit,
mentor, and lead a high-performing business development and partnerships
team, overseeing budgets and resource allocation.
MINIMUM POSITION REQUIREMENTS:
The preferred candidate will meet the below minimum
requirements:
- Holder
of a Bachelor’s degree from a recognized institution.
- Professional
qualifications in Marketing or Financial/Investment analysis will be an
added advantage.
- A
Master’s degree in Business Administration is an added advantage.
- Have
at least 8 years relevant management experience, with specific experience
in the following areas:
- Commercialization
of new ventures from pilot to scale
- Minimum
8 years progressive business development management
- Driving
business growth through strategic partnerships
- Deal
structuring and negotiations
- High
level stakeholder management
- Post-deal
performance management and value benefit realization
- People
management & supervision
Software Quality Assurance Analyst at KCB Bank Kenya
KEY RESPONSIBILITIES
- Champion
and coordinate business requirements reviews across functional teams and
ensures that the business requirements are complete, precise, and
testable.
- Works
with project team to define and create overall project test strategy/test
plan, plan test schedules or strategies and Identifies test resources,
estimates test effort in accordance with project scope or delivery dates
and ensures that the test strategy is achieved.
- Develop,
document, and maintain manual and automated functional testcases,
non-functional test cases, test scripts and other test artifacts like the
test data, data validation, harness scripts and automated scripts.
- Works
collaboratively with the business units and project teams to execute and
validate test cases based upon business requirements and ensures that the
test cases are traceable to the requirements.
- In
collaboration with GEA and other critical stakeholders, tune the SQA
processes, adopt tools and define re-usable templates in-line with the
adoption and maturity of the SQA Framework.
- Define
test process including required test activities and deliverables, conduct
Test Readiness Assessment, establish test beds, and ensure that test beds
are available for all planned white box and black box testing activities.
- Engages,
champions, and collaborates with technical teams / personnel in
non-functional testing including integration, regression, load,
performance, security, and usability testing.
- Prepare,
share, and review test results periodically, report any defects, bugs,
errors, configuration issues, and interoperability flaws and develop test
acceptance reports for projects and software changes.
- Works
with business units to perform post deployment sanity and regression tests
and post-implementation review within defined period to confirm that the
deployed solution works as per the business requirements.
- Participates
in formulation and Implementation of Software process improvement policies
and strategies for IT division.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Education
- Bachelor’s
degree in Computer Science, Computer Engineering, Information Technology,
or a related field of study RQ
- Professional
Qualifications ISTQB / ISTQB Agile Tester Certification
/ Certified Test Engineer (CSTE) / Certified Software Quality Analyst
(CSQA) / Certified Associate in Software Testing (CAST) / CMSQ
(Certified Manager of Software Quality) RQ
- Project
Management PRINCE II (Practitioner) / AgilePM / PMI-ACP
/ Certified Agile Project Manager (IAPM) / Certified Scrum Master
(CSM) AA
- Master’s
Degree
- Business
Administration or Project Management AA
Experience
Detail Minimum No of Years Need Type
- Software
Quality Assurance 3 RQ
- IT
Projects 3 ES
- Emerging
Technologies (e.g. Mobile, Internet Banking, Cloud, Microservices
etc) 2 DE
- Software
Applications & Support 2 DE
- Software
Development 2 DE
Cybersecurity Analyst at KCB Bank Kenya
KEY RESPONSIBILITIES:
- Design,
implement, and maintain data security controls such as data
classification, labelling, encryption, and data loss prevention (DLP),
across systems, applications, and cloud platforms.
- Develop
and maintain data security policies, standards, procedures and
Minimum-Security Configuration Baseline Standards in line with industry
best practices and regulatory requirements.
- Ensure
compliance with applicable regulations and frameworks (e.g., Kenya Data
Protection Act, ISO 27001, GDPR, and/or other relevant standards).
- Collaborate
with the Cybersecurity Intelligence and Security Operations Centre (CISOC)
in the continuous monitoring and defense of the Bank’s infrastructure
against cybersecurity threat.
- Support
secure adoption of new technologies, applications, and platforms to ensure
cybersecurity requirements are met before introduction to production
environments.
- Lead
the end-to-end vulnerability management lifecycle for databases and
datastores by executing assessments across cloud and on-premises
infrastructure, performing risk-based prioritization, and collaborating
with cross-functional teams to remediate and continuously report on
compliance.
- Support
cybersecurity risk assessments and remediation by leveraging technical
knowledge to remediate gaps identified by assurance teams such as
Information Risk and Audit teams.
- Support
internal and external audits related to data security and privacy.
- Continuous
research and provide technical expertise across the different business and
technical functions, conduct data security awareness and user training
sessions across the group.
MINIMUM POSITION QUALIFICATION REQUIREMENTS:
Academic & Professional
Education
- Bachelor’s
Degree
- BSc.
IT / Computer Science or related field RQ
Professional Qualifications
- Security
certification such as
- SC-401:
Information Protection Administrator Associate CISA: Certified Information
Systems Auditor.
- CISM:
Certified Information Security Manager
- CISSP:
Certified Information Systems Security Professional
- SSCP:
Systems Security Certified Practitioner.
- CompTIA
Security+
- ISO27001
- OSCP:
Offensive Security Certified Professional. ETC
- At
least one RQ
- Certified
Information Privacy Professional (CIPP)
- SC-900:
Microsoft Security, Compliance, and Identity Fundamentals, CyberOps
Professional, Certified Ethical Hacker (CEH) AA
- Oracle
Database certifications in either OCP/ Oracle Database Security
- Microsoft
Database certifications such as MCDBA AA
- Master’s
degree MBA / MSc AA
Experience
Detail Minimum No of Years Need Type
- Experience
in Cyber Security 2 ES
Senior Human Resource Advisor at KCB Bank
Senior Human Resource Advisor
Manages the organization’s HR strategies and agenda in
partnership with line management for own HR area. Implements change management
and manages the HR related internal and external communication. Shares the
responsibility for the delivery of the organization’s strategies and plans.
Identifies key, high performing and high potential staff and recommends
interventions for their development and retention.
Key Responsibilities:
- Work
as a standalone HR professional for own HR area.
- Acts
as the primary HR reference contact for staff and line management and
proactively support the delivery of HR Processes.
- Participate
in HR Projects and initiatives for own HR Area.
- Participates
in organization design and change in liaison with the HR Business Partner
and line management to achieve business aligned structural /staff changes.
- Executes
the performance management framework for own HR area (annual performance
cycle and activities, reviews, appraisal, moderation, performance
improvement programs, managing non-performance).
- In
liaison with Resourcing Managers, develop and execute manpower plans,
recruitment and selection.
- In
liaison with the Training Managers and the Talent Manager, identify staff
skill and business competency gaps and recommend interventions thereof.
Identify talent and formulate succession plans for key talent and critical
roles.
- In
liaison with Employee Relations Managers, develop and sustain an enabling
work environment for staff, implement staff recognition, discipline and
grievance handling policies and procedures for own HR area.
- Manages
and or maintains relationships with INTERNAL / EXTERNAL
customers/stakeholders/supplies relating to own HR Area: Staff, Heads of
Department, Heads of HR / HR Departments, Line Managers, Regional
Managers, and Branch Managers.
- Maintain
accurate and consistent data, records and statistics relating to own HR
area.
The Ideal Candidate: Academic, Professional &
Experience:
For the above position, the successful applicant should have
the following:
- A
bachelor’s degree from a recognized institution
- Professional
qualifications such as a Certificate, Diploma, Higher Diploma, or
Postgraduate Diploma in HR General or a specific HR discipline
- A
master’s degree in HR Management or a related business field will be an
added advantage.
- A
minimum of 5 years’ experience in the Human Resources field
- At
least 4 years’ experience in HR Business Partnering as well as Manpower
Planning, Recruitment, and Selection
- A
minimum of 3 years’ hands-on experience in Organizational Structure
Design, Performance Management, Customer Service Orientation, People
Management, Relationship Management, and Project Management
- 2
years’ experience in Job Evaluation
- 1 year
experience in Recognition Management and People Risk Management
The above position is a demanding role for which the Bank
will provide a competitive remuneration package to the successful candidate. If
you believe you can clearly demonstrate your abilities to meet the criteria
given above, please log in to our Recruitment portal and submit your
application with a detailed CV.
To be considered your application must be received by
Tuesday 28th October 2025.
Qualified candidates with disability are encouraged to
apply.
Only short-listed candidates will be contacted.
Ecosystem Lead Non-Governmental Organizations (NGO) Sector at KCB Bank
Ecosystem Lead Non-Governmental Organizations (NGO)
Sector
Reporting to the Head of Ecosystem and Value Chain Banking,
the Ecosystem Lead – NGO Sector is responsible for developing and executing a
comprehensive ecosystem strategy targeting Non-Governmental Organizations
(NGOs), international development agencies, charitable foundations, and their
associated value chains.
Key Responsibilities:
Strategy Development & Execution
- Design
and implement an ecosystem strategy for NGOs, foundations, and
donor-funded projects.
- Translate
sector needs into targeted Customer Value Propositions (CVPs),
encompassing banking, credit, payments, insurance, and digital channels.
Stakeholder Engagement & Relationship Management
- Build
and maintain strategic relationships with NGOs, funding partners, UN
agencies, government-aligned programs, and implementation partners.
- Engage
with procurement officers, grant managers, finance directors, and programs
lead to provide comprehensive banking solutions.
Ecosystem Structuring & Value Chain Finance
- Map
NGO value chains (e.g., implementing partners, suppliers, contractors,
field agents).
- Develop
and promote financing solutions for:
- NGO
contractors and vendors
- Healthcare
and education programs
- Relief
supply and logistics networks
- Introduce
tailored lending models (e.g., program-based credit, LPO financing,
guarantee-backed funding).
Product Innovation & Digitization
- Co-develop
embedded banking tools for:
- Donor
disbursements
- Beneficiary
payments
- Mobile-based
grant tracking and reporting
- Leverage
fintech’s to digitize cash transfer programs, field agent payments, and
NGO treasury services.
Internal Coordination & Collaboration
- Work
cross-functionally with Corporate, Retail, Micro-Banking, DFS, Treasury,
and Bancassurance to deliver aligned solutions.
- Coordinate
ecosystem sales enablement and performance reporting across business
units.
- Ensure
proper revenue attribution and joint scorecard reviews across contributing
teams.
Data & Performance Analytics
- Maintain
an up-to-date NGO ecosystem database with funding levels, projects,
geographies, and transaction volumes.
- Track
and analyze ecosystem KPIs including deposits, credit utilization, product
penetration, and client engagement.
Thought Leadership & Sector Visibility
- Represent
KCB in NGO forums, donor workshops, and sector networks.
- Generate
insights on trends in aid financing, humanitarian innovations, and
regulatory changes impacting NGOs segment.
The Person
For the above position, the successful applicant should have
the following:
- Hold
a bachelor’s degree from a recognized university
- Have
a minimum of 6 years’ work experience in sales and business development
- At
least 6 years’ experience in relationship and stakeholder management
- At
least 3 years’ experience in the Non-Governmental Organizations sector.
- At
least 3 years’ experience in Management reporting and presentation
- At
least 2 years’ experience in Financial Analysis and Business Performance
Analysis
The above position is a demanding role for which the
Bank will provide a competitive remuneration package to the successful
candidate. If you believe you can clearly demonstrate your abilities to meet
the criteria given above, please log in to our Recruitment portal and submit
your application with a detailed CV.
To be considered your application must be received by
Thursday 23rd October 2025.
Qualified candidates with disability are encouraged to
apply.
Only short-listed candidates will be contacted.
Research Analyst at KCB Bank
Research Analyst
Reporting to the Research Manager, KCB Asset Management, the
role holder be responsible for conducting investment research, market &
industry analytics to aid in investment decision making. He/she is also
responsible for collecting and collating macro-economic data and identifying
and evaluating investment opportunities that exist that would maximize returns
to our clients and the company. He/She will also be tasked with maintaining the
financial models and projection tools.
Key Responsibilities:
- Gather
and collate financial and qualitative data on all stocks listed at the NSE
- Develop
financial models, conduct independent business valuations and maintain and
update the company’s research library.
- Gather
and evaluate macro-economic data and business trends.
- Using
economic variables, create an asset allocation strategy and House View
guidance for adoption by the investment committee.
- Develop
reports on investment analysis to facilitate the investment decision
process during investment committee meetings.
- Assist
in compiling the client investment reports in liaison with the Portfolio
Managers.
- Conduct
portfolio analysis to make recommendations regarding asset allocation.
- Conduct
client presentations on specific investment options.
- Conduct
market research for KCB AM looking at country, industry macro, micro-
economic trends.
- Source
for suitable investments (listed or unlisted) and present the evaluation
and opinion to the investment committee.
- Create
and update banking models and conduct due diligence visits to define
investment case for each bank.
- Create,
update models and conduct periodic due diligence visits.
- Call
for Investment Committee meetings and take minutes of the deliberations.
- Make
presentations to the Investment committee covering macro/micro economic
trends, equity and fixed income market performance recommendations to
support the committee’s decision-making process.
- Prepare
an economic commentary (weekly summarized and quarterly detailed) to be
distributed to all clients.
- Organize
and conduct management meetings with potential investee companies
- Attend
investor analyst briefings, company, client visit and compile reports.
The Ideal Candidate: Academic, Professional &
Experience:
For the above position, the successful applicant should have
the following:
- Bachelor’s
degree in commerce, finance, Actuarial Science, Statistics, or any other
finance-related course
- A
master’s degree will be an added advantage
- ICIFA
practicing member is required
- Passed
the CISI certification program stage one
- Competence
in Financial Modelling
- At
least five (5) years in an Investment Management firm, insurance firm, or
Banking.
- 3
years of hands-on experience in research
- Should
have ready-made models of their own
- Experience
in the pension industry & capital markets is desired
The above position is a demanding role for which the Bank
will provide a competitive remuneration package to the successful candidate. If
you believe you can clearly demonstrate your abilities to meet the criteria
given above, please log in to our Recruitment portal and submit your
application with a detailed CV.
To be considered your application must be received by
Friday 10th October 2025.
Senior Manager, Trustee Services at KCB Bank
Senior Manager, Trustee Services
Reporting to the Managing Director, the job holder shall
oversee the operations and strategic direction of the trustee department,
ensuring regulatory compliance, client satisfaction, and the efficient
management of trust assets and administration. Key responsibilities
include developing operational policies, managing client relationships,
overseeing financial reporting and providing leadership to the team to achieve
departmental goals.
Professional development courses
Will be responsible for the growth of the trustee services
business by prospecting new clients and growing the department’s revenues in
line with KCB AM strategy. The role holder is expected to offer first
class service to all stakeholders by building a highly engaged trustee services
team in addition to building trusted and valued partnerships within the
industry.
Key Responsibilities:
- Responsible
for designing, implementing and refining operational policies, procedures
and technological solutions for trustee services department.
- Responsible
for business development targeted at a growing customer base, fund value
and revenues in line with agreed budgets.
- Monitoring
the receivables position and ensuring all incomes and other entitlements
due from clients are received within reasonable time.
- Improve
profitability by expanding on existing relations as well as identifying
opportunities for incremental revenues.
- Oversee
the day-to-day administration of client accounts including managing trust
assets, handling financial distributions and ensuring proper record
keeping.
- Ensure
full adherence to all relevant laws, regulations including internal
operational policies and audit requirements related to trustee business
- Continuously
re-assessing the operational risks inherent in the business considering
changing economic or market conditions, legal and regulatory requirements
or operating procedures and practices to safeguard the business.
- Ensure
regulatory reports and meetings are undertaken in compliance with
regulatory guidelines and actively supervising the relevant appointees
such as auditors, fund managers, custodians, valuers etc
- Manage
client relationships, on-boarding new clients whilst ensuring KYC/AML,
service level agreements are met with the relevant stakeholders including
fostering client confidence through excellent customer service
- Representing
the company at conferences, seminars and other relevant events.
The Ideal Candidate: Academic, Professional &
Experience:
For the above position, the successful applicant should have
the following:
- Bachelor’s
degree from a recognized university
- Professional
Qualifications, i.e., Trustee Development Program of Kenya Certification
is essential.
- Professional
Qualifications, like CISI/ICIFA/ CFA certification & ICIFA Practicing
Member, will be an added advantage
- A
master’s degree in business or a related field is desirable
- 8
Years of cumulative work experience is required
- Five
(5) years’ experience in the Trustee Services sector, three (3) of which
should be in Relationship Management, is required
The above position is a demanding role for which the
Bank will provide a competitive remuneration package to the successful
candidate. If you believe you can clearly demonstrate your abilities to meet
the criteria given above, please log in to our Recruitment portal and submit
your application with a detailed CV.
To be considered your application must be received
by Friday 10th October 2025.
Technology Vendor Manager at KCB Bank
Technology Vendor Manager
This role is responsible for overseeing the strategic
management of technology vendors and optimizing their performance to align with
the bank’s goals. The primary purpose of this role is to develop and execute a
comprehensive Technology vendor management strategy that enhances efficiency,
reduces costs, mitigates risks, and ensures the delivery of high-quality
products and services from technology vendors.
Key Responsibilities;
- Develop
and execute a comprehensive technology vendor management strategy to
selecting, engaging, and overseeing external technology providers to
ensure they align with the Group’s goals, deliver value, and minimize
vendor risk.
- Collaborate
with Supply Chain Management (SCM) and business owners to evaluate all
contractual documentation (MSA, SLA, SOWs) including pricing models,
compliance requirements, and exit strategies, for potential
Technology vendors.
- Coordinate
with system and business owners to ensure sufficient budgeting is provided
for all vendor contracts every financial year.
- Monitor
and report on the performance of Technology vendors to ensure delivery is
in line with contractual obligations, performance metrics and escalate
breaches to SCM and Legal for remediation/compliance enforcement.
- Collaborate
with SCM and Software Asset Management (SAM) to continuously assess and
mitigate Technology vendor risks such as data breaches, regulatory
non-compliance, license non-compliance, and supply chain disruptions.
- Build
long-term technology vendor relationships and partnerships through regular
service review meetings with vendors in conjunction with System and
Business owners across the group.
- Follow
through the implementation of service improvement plan/initiatives as
documented in the CSI register in collaboration with various stakeholders
across the group related to Technology Vendors.
- Act as
a central point of contact and escalation for IT vendor/stakeholder issues
and coordinate, control and resolve issues/problems by devising
alternative courses of action and contingency plans including innovative
approaches.
- Ensure
all IT Services and products across the group are supported by valid
contracts and contract milestones including expiry and renewal processes
are tracked and escalated.
- Liaise
with SCM and legal partners to review, report on and revise contractual
agreements as necessary.
The Person
For the above position, the successful applicant should have
the following:
- Bachelor’s
degree in any IT/Business Related field (Required)
- MBA or
Msc (Added Advantage).
- Professional
qualification/Certification in ITIL Foundation or Project Management
(Required)
- Certification
in Certified Supply Chain Professional (CSCP) or equivalent (Added
Advantage).
- Certification
in Certified Contract Manager (CCM) or equivalent legal/contracts
certification (Added Advantage).
- At
least 6 years’ work experience.
- At
least 6 years’ experience in IT service delivery, IT contract management,
or general vendor management.
- At
least 6 years’ experience in negotiating and managing contract life
cycles, with an emphasis on technology or IT service agreements.
- At
least 3 years’ experience in Project management, sourcing, business
analytics, vendor relationship management, procurement, or prior vendor
performance management background.
- At
least 2 years’ experience in managing large complex contracts in one or
more IT categories, including hardware, software, service, and
communication.
- At
least 2 years’ experience working with all key departments/internal
stakeholders and knowledge of procurement and vendor management practices.
- At
least 2 years’ experience in project management
- At
least 1 year experience in People Management
The above position is a demanding role for which the
Bank will provide a competitive remuneration package to the successful
candidate. If you believe you can clearly demonstrate your abilities to meet
the criteria given above, please log in to our Recruitment portal and submit
your application with a detailed CV.
To be considered your application must be received by
Friday,10th Oct 2025.
Qualified candidates with a disability are encouraged to
apply.
Only short-listed candidates will be contacted.
Senior Software Quality Assurance Analyst at KCB Bank Kenya
Job Purpose:
Performing quality reviews on business requirements,
developing standardized testing Methods and strategies, leading execution of
functional and non-functional tests and Implementing quality testing and
reporting processes to track and ensure adherence to quality Software
development process and products. The role reports to Snr Manager Software
Quality Assurance.
Key Responsibilities:
- Champion
and coordinate business requirements reviews across functional teams and
ensures that the business requirements are complete, precise, and
testable.
- Works
with project team to define and create overall project test strategy/test
plan, plan test schedules or strategies and Identifies test resources,
estimates test effort in accordance with project scope or delivery dates
and ensures that the test strategy is achieved.
- Develop,
document, and maintain manual and automated functional testcases,
nonfunctional test cases, test scripts and other test artifacts like the
test data, data validation, harness scripts and automated scripts.
- Works
collaboratively with the business units and project teams to execute and
validate test cases based upon business requirements and ensures that the
test cases are traceable to the requirements.
- In
collaboration with GEA and other critical stakeholders, tune the SQA
processes, adopt tools and define re-usable templates in-line with the
adoption and maturity of the SQA Framework.
- Define
test process including required test activities and deliverables, conduct
Test Readiness Assessment, establish test beds, and ensure that test beds
are available for all planned white box and black box testing activities.
- Engages,
champions, and collaborates with technical teams / personnel in
nonfunctional testing including integration, regression, load,
performance, security, and usability testing. viii. Prepare, share, and
review test results periodically, report any defects, bugs, errors,
configuration issues, and interoperability flaws and develop test
acceptance reports for projects and software changes.
- Works
with business units to perform post deployment sanity and regression tests
and post-implementation review within defined period to confirm that the
deployed solution works as per the business requirements.
- Participates
in formulation and Implementation of Software process improvement policies
and strategies for IT division.
The Person
- Bachelor’s
degree in computer science, Computer Engineering, Information Technology,
or a related field of study is required.
- Professional
Qualifications in ISTQB / ISTQB Agile Tester Certification / Certified
Test Engineer (CSTE) / Certified Software Quality Analyst (CSQA) /
Certified associate in software Testing (CAST) / CMSQ (Certified Manager
of Software Quality) will be an added advantage.
- Project
Management PRINCE II (Practitioner) / AgilePM / PMI-ACP / Certified Agile
Project Manager (IAPM) / Certified Scrum Master (CSM) AA Master’s Degree
Business Administration or Project Management is an added advantage.
- 5
years’ experience in Software Quality Assurance is required
- 5
years of experience in IT Projects is essential
- 2
years of experience working with Emerging Technologies (e.g. Mobile,
Internet Banking, Cloud, Microservices etc.) is desired.
- 5
years of experience in Software Applications & Support is desired
- 2
years of experience in Software Development is desired
The above position is a demanding role for which the Bank
will provide a competitive remuneration package to the successful candidate. If
you believe you can clearly demonstrate your abilities to meet the criteria
given above, please log in to our Recruitment portal and submit your
application with a detailed CV.
To be considered your application must be received by
Friday 15th August 2025.
Qualified candidates with disability are encouraged to
apply.
Only short-listed candidates will be contacted.
PROGRAMME MANAGER, TERTIARY & ALUMINI
Reporting to the Senior Programme Manager – Education, the
Programme Manager, Tertiary & Alumni will oversee the implementation and
management of the tertiary and alumni components of the KCB Foundation’s
Education Programme. The role is responsible for supporting approximately 1,000
students currently enrolled in public and private universities and middle-level
institutions, with an anticipated annual intake of an additional 1,000 students
across Kenya.
Deadline :2025-07-25
MONITORING & EVALUATION MANAGER
Reporting to Project Manager, the Monitoring and Evaluation
Manager will be responsible for supporting the development and leading the
implementation of project/region-specific MEAL frameworks and tools. The role
shall undertake day-to-day MEL activities and provide specialist MEAL support
to project teams.
Deadline :2025-07-25
SAHL BANKER, GARISSA BRANCH
The SAHL Banker is responsible for growing SAHL business in
both Assets and Liabilities. This involves developing and maintaining strong
customer relationships, achieving sales targets, and ensuring that all banking
activities adhere to Shariah principles, internal and regulatory requirements.
Deadline :2025-07-25
UNIVERSAL BANKER, MOYALE BRANCH
Reporting to Branch Manager Moyale Branch, the role will be
responsible for the implementation of all banking propositions to deliver
growth and maintenance of these portfolios within the assigned branch.Deadline
:2025-07-25