Internship | Job Vacancies at Save the Children in Kenya

Lead, Employee Relations (Investigations) at Save the Children

Job Description

Role purpose

To lead SCI’s grievance investigations capability, ensuring concerns are investigated fairly, consistently, proportionately and to a high professional standard. The role provides senior oversight of senior, complex and high-risk cases, develops a skilled investigations team and safeguards the integrity, quality and timeliness of the investigation process. Through strong partnerships, case insights and organisational learning, the role helps identify systemic risks, strengthen practice and contribute to a safe and respectful working environment.

• Reports To: Director, People & Organisation Effectiveness (Interim)
• Work Pattern: Hybrid/Remote with flexible working options available
• Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers 
• Required Time Zone: Any
• Contract Length: Permanent
• Right to Work: The successful candidate must have the right to work in the country where the role is based, for the duration of employment. 
• Language Requirements: English
• International Travel: up to 5% 
• People Management: Number of people managed in total: 3-4
• Remit: Global

Principal Accountabilities

• Lead, manage and develop a team of specialist investigators, setting and maintaining high professional standards for investigative planning, methodology, evidence assessment, recommendations and report writing.
• Create an environment where investigators can exercise independent professional judgement whilst maintaining robust quality assurance mechanisms and providing senior challenge where required to ensure decisions remain impartial, consistent and defensible to internal stakeholders and the communities we serve
• Maintain effective oversight of the grievance investigation caseload, ensuring concerns are handled swiftly, compliantly and proportionately and workloads are balanced whilst timelines are met, and emerging risks, delays, or barriers to progression are proactively addressed or escalated. 
• Lead investigations into high risk grievances against senior leaders, ensuring they are addressed fairly, consistently and in accordance with SCI’s Safe and Respectful Working Environment Policy and Grievance Procedure. 
• Ensure a person-centred approach throughout the investigation process, recognising the wellbeing, needs and rights of individuals affected by a concern and ensuring all parties are treated with dignity, fairness and respect. 
• Build trusted relationships with senior leaders, Country Offices and functions including Risk, Legal, Safety and Security and the wider People team, navigating competing perspectives whilst aligning to confidentiality protocols and protecting the integrity of the investigation process.
• Proactively identify recurring themes to escalate systemic issues, areas of organisational risk and opportunities for improvement, providing actionable insights that strengthen SCI’s approach to maintaining a safe and respectful working environment.

Experience and Skills

Essential

• Substantial experience overseeing and/or conducting complex and sensitive investigations into grievances across multiple countries in which SCI operates.
• Demonstrable expertise and experience advising on relevant employment law and its application to case management in SCI’s operating contexts.
• Proven ability to lead, manage and develop a team, setting clear expectations for quality, timeliness and professional standards and providing effective technical supervision, coaching and quality assurance.
• Demonstrable experience managing a complex investigation caseload, effectively prioritising high-risk and sensitive concerns, monitoring progress against agreed timelines and proactively addressing barriers, delays and capacity constraints.
• Ability to exercise independent and balanced judgement to reach well-reasoned findings when dealing with sensitive employee relations concerns, including navigating conflicting evidence, complex stakeholder dynamics and matters involving significant organisational, legal or reputational risk.
• Highly developed interpersonal, listening and questioning skills, with the ability to build trust and engage sensitively and effectively with reporters, impacted individuals, subjects of concern, witnesses and other stakeholders throughout the investigation process.
• Significant experience applying continuous learning to continually innovate and improve existing ways of working, investigation frameworks, methodologies or quality assurance processes. 
• Demonstrates strong cultural awareness and inclusive leadership, with the ability to recognise and adapt to cultural considerations and the implications of power dynamics when leading investigations and investigation teams

Desirable

• Experience of leading investigations within an international, federated, humanitarian or similarly complex organisation.
• Significant experience in a generalist HR, talent acquisition or as a paralegal/legal counsel 
• Professional proficiency in French, Spanish or Arabic would be highly desirable

Education and Qualifications 

Desirable

• Professional training, qualification or accreditation in workplace investigations, employee relations, HR, law or another relevant discipline, or equivalent experience 

Apply: SCI Career Site Careers

Human Resources and Administration Intern at Save the Children in Kenya

ROLE PURPOSE: 

Under the supervision of the Senior HR Coordinator with dotted line to the Administration Officer. The role holder will support the Human resource and Administration department with several tasks. 

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

SCOPE OF ROLE:

Reports to: Senior HR Coordinator

KEY AREAS OF ACCOUNTABILITY:

 Human Resources Responsibilities

• Maintain and update employee databases.
• Ensure compliance with company policies.
• Training and Development – Track attendance and feedback from training programs.

Record Management Responsibilities under the leadership of the HR Assistant support with:

• Organize and update physical and digital personnel files.
• Ensure confidentiality and secure storage of sensitive documents.
• Accurately input employee and administrative data into HR systems.
• Regularly audit records for accuracy and completeness.
• Archive outdated records according to company policy and legal requirements.
• Assist in digitizing paper records for easier access and backup.
• Ensure to Handle confidential information with discretion.
• Retrieve records for audits, reporting, or management requests.
• Generate reports from HR systems or spreadsheets as needed.

Casual Contracting:

• When needed Support HR Officer in the drafting of Volunteers contract for Nairobi Office and submitting for review and approval.
• Support the HR Officer is uploading the Volunteer data in VMS.
• All staff must ensure the way they are carrying out their work is not putting children at risk (or further risk).
• All staff have an obligation to ensure they fully understand the provisions of the Child Safeguarding Policy, the Code of Conduct and related policies. They must conduct themselves in accordance with the rules of the Child Safeguarding Policy, in their personal and professional lives – which includes reporting suspicions of child abuse.

Administrative Responsibilities

• Support the Admin team with Office Management
• Support the Admin team maintaining office supplies and placing orders.
• Schedule and organize meetings and appointments.
• Prepare meeting agendas and take minutes in department meetings.
• Support with the Admin Data Entry and Reporting

BEHAVIOURS (Values in Practice)

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
• Widely shares their personal vision for Save the Children, engages and motivates others.
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
• Values diversity, sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity.

QUALIFICATIONS 

Degree level qualification in Human Resources or equivalent. 

EXPERIENCE AND SKILLS

• Member of IHRM.
• Willingness to learn new skills and motivation to participate in the learning experience.
• A high degree of self-motivation, positive attitude, drive and the ability to contribute to a multi-cultural, team-based work environment.
• Strong networking capacity and excellent interpersonal skills.
• Ability to multitask; work flexibly, creatively and under pressure in response to needs or changing demands.
• Extremely well organized.
• Highest ethical standards.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities 

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety:

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

THE ORGANIZATION

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday.
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated.

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