Graduate Trainee -ICT at Bulkstream
Job Description
We are seeking to recruit a skilled and motivated Graduate
Trainee in ICT to join our dynamic team. The ideal candidate will support the
delivery of efficient technology solutions and contribute to the continuous
improvement of our ICT systems and infrastructure.
This role will manage and support ICT infrastructure. This
entails installation, management, operation, and maintenance of business
systems hardware and software. The role ensures that all deployed ICT systems
and infrastructure are working well for all staff.
KEY RESPONSIBILITIES
- Analyzing
existing systems and offering new ideas for improvement.
- Participation
in the development and implementation of ICT policy and best practice
guidelines for the department
- Ensure
ICT policies and procedures of the company are enforced
- Participating
effectively in major ICT projects including system updates, upgrades,
migrations and outages.
- Identify
evolving staff ICT needs and recommend necessary actions.
- Assign
configuration of authentication and authorization of directory services.
- Review
daily backup operations to ensure they are done as per policy and
procedures
- Manage
assets, inventory, labeling and filing for end user computers and
peripherals
- Run
Health checks, hardware diagnostics and optimization on computers and
peripheral devices such as printers, copiers and scanners to maintain
optimum hardware and software performance
- Maintain
and support desktops/laptops Windows applications (MS Office Suite,
Management software, accounting software), install vendor Critical and
Security patches and updates
- Support
computer users to ensure that all computers, software and peripherals are
functioning properly including maintenances and upgrades required
- Ensuring
strong alignment to, and application of, ITIL based service management
processes such as Incident, Change, Problem, Event, Release and Capacity
Management.
- Investigate,
troubleshoot, and resolve issues reported by staff on computing and ICT
services
- Manage
repair and recovery from hardware or software failures. Review and manage
ongoing performance tuning, hardware upgrades, and resource optimization
as required.
- Work
with other business units and external clients to resolve ICT issues
- Providing
management reports on weekly basis
ACADEMIC REQUIREMENTS
- Bachelor’s
degree or equivalent in ICT and engineering disciplines such as Computer
Science, Information Technology,
electrical/electronic/software/telecommunications engineering
- Relevant
professional certifications.
SKILLS & COMPETENCIES
- Multi-tasking
skills
- Positive
attitude with a growth mindset
- Good
writing and verbal communication skills
- Research,
Technological awareness and data analysis skills
- Interpersonal
Skills
- Attentive
to details
- Highly
organized
- Passionate
on service
KEY PERFORMANCE INDICATORS
- Accurate
and timely reporting on ticketing system
- Excellent
employee NPS on ICT services offered
- Timely
and effective tasks completion
- Demonstration
of skills and knowledge growth
Graduate Trainee -Stores at Bulkstream
Job Description
Responsible for clerical duties including receipts, picking
inventory from shelves, issues, purchase request processing, all accomplished
within acceptable timelines and participation in stock counts.
KEY RESPONSIBILITIES
- Receiving
and uploading delivery documents into the system.
- Issuing
items under storage.
- Updating
bin cards and system records.
- Tagging
and arranging items in respective locations.
- Receiving
and issuing diesel ,HFO and lubricants.
- Preparing
primary reports, inventory data analysis, and reporting.
- Filing
and retrieving documentation.
- Participating
in inventory control and stocktaking.
- Complying
with Staff Regulations, Health, Safety and Environment Policy, memos,
circulars, and notices.
ACADEMIC REQUIREMENTS
- Degree
in relevant field,
- A
certificate in Stores or Inventory Management from a recognized
institution an added advantage
- Computer
literate, proficiency in Excel
- Systems
knowledge of an ERP an added advantage
KNOWLEDGE & COMPETENCIES
Skills & Abilities
- Excellent
verbal and written communication skills
- Able
to work independently
- Highly
organized and able to store items efficiently and safely
Behavioral Competency
- Attention
to details
- Diligent
- Positive
attitude
- Courteous
at all times
- Well-groomed-
professional appearance
KEY PERFORMANCE INDICATORS
- Inventory
transactions accuracy
- Stock
out and process nonconformity reports
- Report
timeliness