Internship | Job Vacancies at VisionFund Kenya Limited

VisionFund Kenya Limited is a fast-growing financial service company and an investment of World Vision Kenya. For more information, kindly visit our website: www.visionfundkenya.co.ke. We wish to recruit a highly competent, proactive, and self-driven person to fill the position of:

Internship, Human Resources at SBM Bank Kenya

Role Purpose

The HR Intern will support the Human Resources Department in ensuring smooth recruitment coordination, accurate HR documentation, and timely data entry across HR systems. The role is designed to provide operational support across recruitment administration, onboarding coordination, staff file management, and HR data quality processes.

The ideal candidate is organized, detail-oriented, proactive, and interested in building a career within Human Resources and Talent Acquisition.

Key Responsibilities

Recruitment Coordination

• Support recruitment administration and filing processes
• Interview scheduling and coordination between candidates, hiring managers, and interview panels
• Prepare and share interview confirmations, calendar invites and relevant interview documentation
• Support candidate communication throughout the recruitment process
• Maintain recruitment trackers and ensure recruitment data is updated accurately and on time
• Facilitate job posting across internal and external platforms
• Coordinate candidate documentation during recruitment and onboarding stages
• Support with onboarding coordination and new hire documentation
• Support recruitment administration and filing processes

HR Data Integrity & Documentation

• Support digitization and clean-up of HR records where required
• Support in organizing, updating, and maintaining employee files and HR documentation
• Ensure staff records are complete, accurate, and properly filed in line with the existing standards
• Data entry and updates within HR systems and databases
• Conduct basic data quality checks to identify missing or inconsistent employee information

Reporting & Administrative Support

• Support preparation of basic HR and recruitment reports
• Assist in tracking recruitment metrics and onboarding progress
• Provide general administrative support to the HR colleagues and other Bank employees as required
• Engagement with Background check vendors

Customers of this Position

• All departments

Qualifications & Experience

• Bachelor’s degree in Human Resources or Business Administration
• CHRP or a Higher Diploma in Human Resource Management
• Previous experience in Human Resources Management, preferably in Talent Acquisition and HR Services, will be an added advantage
• Demonstrated interest in Human Resources and Talent Acquisition

Skills & Competencies

• Strong attention to detail and accuracy
• Good organizational and time management skills
• Ability to manage multiple tasks and deadlines
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite, especially Excel and Outlook
• Ability to handle confidential information professionally
• Proactive attitude and willingness to learn
• Comfortable working with systems, trackers, and data

Read More & Apply

Relationship Manager, KABARNET and KITALE BRANCH-VisionFund Kenya

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Overview

VisionFund Kenya is a dynamic financial services company and a key investment of World Vision Kenya, committed to fostering sustainable financial inclusion. Learn more at www.visionfundkenya.co.ke.

The Branch manager shall take the leadership role at the Branch and mentor the Branch staff towards the achievement of VFK’s Mission, Vision, and Strategic Objectives. Ensure the Branch attains high standards of Customer Service and customer Retention and excellent compliance with internal and local regulations. Develop and maintain critical relationships at the Branch to enhance business Development. Be a marketing champion for the products and services of VisionFund Kenya MFI within the area coverage.

Key responsibilities and weighting (tasks & outputs)

Credit Risk & Operational Compliance  

•    Implements policies, procedures, and internal controls at the branch

•    Oversee accurate client assessments, credit appraisals, and loan approvals.

•    Conduct regular credit committee meetings and loan quality reviews.

•    Monitor field activities, delinquency trends, and enforce early recovery strategies.

•    Ensure adherence to regulatory and institutional policies including Know Your Customer   (KYC), Anti-Money Laundering (AML), and data privacy.

•    Prepare for internal and external audits; close 85% of issues within 90 days           

Branch staff Supervision &Development            

•      Planning the Branch staffing and Evaluating existing staff in accordance with management decisions/directions;

•      Ensures that the branch staff maintains very high morale, and identifies capacity building/training needs.

•      Undertakes periodic performance appraisals and staff development plans.

•      Conduct regular coaching, performance reviews, and productivity assessments for staff.

•      Identify and mentor at least one high-potential team member per year.

•      Implement action plans from “Our Voice” staff engagement surveys.

•      Support staff wellness, disciplinary procedures, and HR compliance.

•      Achieve staff retention rate of 90% or higher.

Financial Performance & Growth           

•     Achieve branch disbursement, client acquisition, collection, and profitability targets.

•     Maintain Portfolio at Risk (PAR > 1 day) below 5% and ensure write-offs are minimized.

•     Lead local business development initiatives, including marketing and community outreach.

•     Promote financial inclusion by growing new clients and retaining at least 90% of existing ones.

•     Ensure timely turnaround for loan applications and approvals to maintain efficiency.       

             

Digital Tools Utilization

• Ensure full usage of the core banking system, digital field applications, and MIS platforms.

• Monitor loan origination, disbursement, and collections through system dashboards.

• Train staff and clients on using digital channels to enhance efficiency and access.          

• Branch efficiency and awareness of digital platforms

5.  Planning 

• Develop the branch business plan and annual work plans and submit the plan for further deliberations at the wider Operations team

• Proposes adjustments to the branch business plan and initiates proactive approaches for branch growth.

• Maintain strong relationships with clients, local leaders, faith institutions, and strategic partners.

• Support implementation of partnerships and ensure compliance with MOU deliverables.

• Represent the branch in community events and institutional forums as required.

Sales &Marketing           

•   Submit timely and accurate weekly, monthly, and quarterly branch reports.

•   Monitor market trends and provide intelligence on customer behavior, competition, and product relevance

•   “Champions” the branch expansion in new markets within the branch’s area of coverage;

•   Implements a customer-driven branch approach

•   Proposing and facilitating market research and survey activities

•   Sales Empowerment to branch staff.      

Customer Experience & Responsible Lending, Reporting and communication 

•   Uphold client protection principles and Safeguarding Protocols in all client interactions.

•   Organize and oversee client trainings in financial literacy and responsible borrowing.

•   Implement Empowered Worldview (EWV) and group engagement sessions to build loyalty and impact

•   Works with other management members of VisionFund Kenya MFI; 

•   Requests and submits readily performance and financial reports

•   Attends monthly Relationship Managers meetings, engages in team problem-solving, and works together on overlapping tasks.

•   Provides backup support to the other branches and head office as needed

•   Communicate with staff on organizational changes   

8.     And any other duties that the Regional Manager may assign from time to time              

Qualifications & Competencies

• Diploma or degree in Finance, Business Administration, Economics, or related field.
• Minimum 3 years’ experience in microfinance or retail banking operations.
• Strong leadership, coaching, and team-building experience.
• Excellent communication, organizational and reporting skills.
• Sound knowledge of credit operations, compliance, and financial services.
• Experience in managing fraud prevention, audit compliance, and internal controls.
• Ability to manage change, drive innovation, and navigate challenges with resilience.
• Tech-savvy and open to digital transformation initiatives.
• Demonstrated commitment to ethical leadership, integrity, and inclusion.

Other Competencies/Attributes:

• Must be a committed Christian, able to stand above denominational diversities.
• Attend and participate in the leadership of daily devotions.
• Perform other duties as required by the board or the owners.

Application Instructions

The care and protection of children and vulnerable adults is our top priority. We take our responsibility to protect those we work with seriously. We have extensive Child and Adult Safeguarding policies and protocols in place to safeguard children and the communities we serve. We condemn all forms of exploitation or abuse of children or adults and have a zero-tolerance policy for incidents of violence, especially against children.   

All candidates must be professing and practicing Christians whose conduct and depth of character are governed by personal Christian convictions. Interested and suitably qualified individuals should forward their applications, attaching copies of their academic and professional certificates, detailed CV indicating work experience, daytime contact, and addresses of 3 professionally relevant referees to reach on or before Tuesday19th May 2026.

Important Notices:

The CV must be in PDF format, and all the attachments scanned into one PDF document.

VisionFund Kenya is a registered Data processor and controller, by submitting your application you consent to using your Data for recruitment purposes.

VisionFund Kenya is an Equal Opportunity Employer. We do not require payment during the recruitment process.

Head of ICT at VisionFund Kenya

The Head of ICT is tasked with leading and coordinating the development of a forward-thinking, world-class ICT strategy for VFK. Reporting directly to the Chief Executive Officer, the role focuses on ensuring that the ICT strategy is closely aligned with VFK’s overall business goals and continuously adapts to the evolving needs of the organization and its various units. The position also involves conducting research and advising management on emerging technologies and trends that could add value to VFK.

Additionally, the role provides strategic direction in designing and implementing a secure, innovative, and business-oriented ICT framework that supports VisionFund Kenya’s mission and operational priorities, while ensuring the efficient performance of all ICT systems and infrastructure.

Key Responsibilities

1. Strategic Leadership

• Advise the CEO and Senior Management on ICT strategy and infrastructure.
• Identify and recommend emerging technologies to enhance organizational performance.
• Participate in leadership and strategic decision-making forums.

2. ICT Strategy, Planning & Budgeting

• Develop and implement the ICT strategy aligned to business goals.
• Prepare and manage the ICT annual budget ensuring cost-effectiveness.
• Oversee delivery of ICT projects and services across the organization.
• Lead ICT capacity building and staff training initiatives.

3. ICT Governance, Risk & Compliance

• Develop, implement, and enforce ICT policies, procedures, and standards.
• Ensure data protection, cybersecurity, and regulatory compliance.
• Establish and maintain disaster recovery and business continuity plans.
• Oversee ICT documentation and resource management.

4. ICT Operations & Systems Management

• Manage ICT infrastructure, systems, and user support services.
• Ensure high system availability, reliability, and performance.
• Supervise and mentor ICT staff.
• Ensure integrity and accuracy of systems, including loan tracking systems.

5. Other Duties

• Perform any other duties as assigned by the CEO.

Key Performance Indicators (KPIs)

• Approved and implemented ICT strategy and annual plan.
• ICT budget adherence and cost optimization.
• System uptime and service availability.
• Effective ICT risk management and data security.
• User satisfaction and support responsiveness.
• Successful implementation of ICT projects and innovations.

Qualifications & Experience

Academic Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Master’s degree in a relevant field (preferred).

Professional Qualifications

• Relevant ICT certifications (e.g., ITIL, COBIT, CISSP, CISA, PMP) are an added advantage.

Experience

• Minimum of 8–10 years’ experience in ICT, with at least 5 years in a senior leadership role.
• Proven experience in ICT strategy development and implementation.
• Experience in financial services or microfinance sector is an added advantage.
• Strong background in ICT governance, cybersecurity, and systems management.

Core Competencies

• Strategic thinking and innovation
• Leadership and people management
• Strong communication and interpersonal skills
• Analytical and problem-solving skills
• High level of integrity and accountability
• Ability to manage change and drive transformation

Leadership Competencies

• Ability to build and lead high-performing teams
• Strong stakeholder engagement and influence
• Results-oriented with a focus on impact
• Agile and forward-thinking leadership approach

Other Requirements

• Must be a committed Christian, able to work across denominational differences.
• Willingness to lead and participate in daily devotions.
• Strong alignment with VisionFund Kenya’s mission and values.

Working Conditions

• Office-based role in Nairobi.
• Availability to respond to ICT issues outside normal working hours when required.

Read More & Apply

SOCIAL MEDIA & GRAPHICS SUPPORT INTERN

Reports to: Communications Officer

We are recruiting a creative, energetic, and digitally savvy intern with strong graphic design and content creation skills. He/she will support the Communications Officer in producing engaging visuals and social media content that boosts brand visibility and drives audience interaction. From designing graphics to managing posts and contributing to digital campaigns, you’ll play a key role in enhancing our online presence and making VFK top-of-mind across social platforms.

The holder of this position will focus on and deliver the following key responsibilities:

• Support the Communications Officer in creating and scheduling social media content across platforms (Facebook, Instagram, LinkedIn, Tik Tok, X, etc.).
• Design visually appealing graphics, templates, reels, and short videos that reflect the VFK brand.
• Respond promptly and professionally to comments, direct messages, and queries on all VFK social media channels.
• Contribute to increasing engagement (likes, comments, shares, saves) and building an active online community.
• Assist in developing creative campaigns to drive brand excitement and awareness.
• Monitor trending topics and suggest ways to incorporate them into VFK’s content strategy.
• Maintain consistent brand voice and visual identity across all posts.
• Help track content performance metrics (engagement rates, audience growth) and recommend improvements.
• Support any other communication tasks as assigned by the Communications Officer and Marketing Manager.

JOB REQUIREMENTS

• Good understanding of social media platforms, trends, and engagement strategies.
• Excellent communication skills with the ability to maintain a lively yet professional online tone.
• Ability to work independently and manage multiple projects under guidance.
• Strong graphic design skills (proficient in Canva, Adobe Illustrator, Photoshop, or similar tools).
• Familiarity with video editing tools like CapCut, InShot, or Adobe Premiere Rush is a plus.
• Experience managing social media accounts (personal, business, or school projects) and basic photography and videography skills will be a competitive edge.
• The ideal Candidate should possess a communication, graphics design, or related certificate from a recognized institution.
• The candidate must be a professing and practicing Christian whose conduct and depth of character are governed by personal Christian convictions.

How to Apply

The application letter, and a detailed PDF CV containing the names of three referees, including daytime telephone contacts, should reach the undersigned no later than Monday, 21st April 2025. Only short-listed candidates will be contacted. The position applied for should be the subject of the e-mail application.

Address: E-mail: hr@visionfundkenya.co.ke

Additionally; the CV must be in PDF format, and all the attachments scanned into one PDF document.

VisionFund Kenya is a registered Data processor and controller, by submitting your application you consent to the use of your Data for recruitment purposes.

Our Vision for every child; life in all its fullness. Our prayer for every heart, is the will to make it so.