Structural Engineer Intern at Royal Mabati Factory
|Production
Job Purpose
To assist the engineering team in the design, analysis, and
evaluation of roofing and structural systems while gaining hands-on experience
in project coordination, material assessment, and compliance with industry
standards. The intern will contribute to ongoing projects by supporting the
development of efficient, safe, and innovative roofing and building solutions.
Job Description
- A.
Design & Drafting Support
- Assist
in preparing shop drawings, and layouts for roofing structures.
- Support
structural design and modeling tasks using software such as VertexBD,
Tekla Structures, and Bentley RAM Systems under supervision.
- Participate
in calculations, design, analysis and detailing as guided by senior
engineers.
- B.
Project Coordination
- Assist
in scheduling, documentation, and communication for ongoing projects.
- Liaise
with projects stakeholders and internal departments to ensure timely flow
of technical information.
- Help
prepare project reports and design documentation.
- C.
Site Support & Inspection
- Participate
in site visits to collect field data, perform basic measurements, and
observe construction processes.
- Assist
in monitoring the quality and structural conformity of ongoing
construction works.
- Document
observations and report issues to the supervising engineer for corrective
action.
- D.
Research & Development
- Support
in evaluating new roofing materials and technologies for efficiency and
sustainability.
- Conduct
literature and market reviews on structural innovations and industry best
practices.
- Contribute
ideas for optimizing design efficiency and reducing material waste.
- E.
Documentation & Compliance
- Maintain
organized records of drawings, calculations, and project correspondence.
- Support
preparation of documentation for regulatory compliance and building
approvals.
- Observe
adherence to company and statutory safety and engineering standards.
- F.
Learning & Mentorship
- Work
closely with senior engineers to understand real-world applications of
structural design principles.
- Participate
in on-the-job training sessions on software, design standards, and quality
assurance processes.
- Demonstrate
progressive growth in technical understanding and professional work
ethics.
Qualifications & Experience
- Bachelor’s
Degree or Diploma (final year or recent graduate) in Civil Engineering
& Structural Engineering.
- Basic
knowledge of building standards (Eurocodes, and National Building Code).
- Industrial
attachment or academic project experience in design or construction is an
added advantage.
- Awareness
of roofing systems and Light Gauge Steel structure design.
- Ability
to read and interpret engineering drawings and specifications.
- Exposure
to design, analysis and detailing software (Tekla Strcutures, STAAD.Pro,
or VertexBD).
Key Competencies
- Analytical
and problem-solving mindset.
- Attention
to detail and accuracy.
- Teamwork
and communication skills.
- Time
management and willingness to learn.
- Professionalism,
discipline, and safety awareness.
Apply: Careers
- Royal Mabati
Production supervisor at Royal Mabati Factory
|Production
Job Purpose
To To coordinate, schedule, and monitor production
operations to ensure that manufacturing workflows are efficient, quality
standards are maintained, and delivery timelines are met. The role involves
cross-functional coordination, resource allocation, continuous improvement, and
supporting production teams to meet company goals.
Job Description
- Production
Planning & Scheduling
- a)
Create and maintain production schedules and timelines for all
manufacturing orders.
- b)
Monitor project progress, identify delays, and apply corrective measures
to ensure on-time production.
- c)
Coordinate with procurement and inventory departments to ensure materials
and supplies are available when needed.
- 2.
Resource & Team Coordination
- a)
Allocate production resources, including personnel, equipment, and
materials, in alignment with production demands.
- b)
Coordinate assignments among production staff; ensure clear roles and
responsibilities.
- c)
Supervise and support production staff to ensure adherence to safety,
quality, and productivity standards.
- 3.
Quality Control & Assurance
- a)
Monitor production output to ensure compliance with product specifications
and company quality standards.
- b)
Collaborate with quality assurance to inspect materials, manage rejects,
and implement corrective actions.
- c)
Maintain production documentation, including work orders, inspection
reports, and standard operating procedures (SOPs).
- 4.
Process Improvement & Cost Control
- a)
Analyze production data to identify inefficiencies, bottlenecks, and areas
for improvement.
- b)
Recommend and implement process optimization initiatives to improve
throughput, reduce waste, and enhance cost efficiency.
- c)
Monitor production costs and suggest cost-saving opportunities.
- 5.
Cross-Functional Collaboration & Communication
- a)
Liaise with maintenance, procurement, logistics, and quality teams to
ensure smooth production operations.
- b)
Communicate regularly with management regarding production performance,
challenges, and corrective actions.
- 6.
Safety, Compliance & Administration
- a)
Ensure compliance with safety regulations, industry guidelines, and
company policies in the production area.
- b)
Maintain production records, inventory logs, and reports accurately.
- c)
Support administrative tasks related to production coordination (e.g.,
report generation, documentation, work order management).
Qualifications & Experience
- a)
Diploma or Bachelor’s Degree in Production Management, Industrial
Engineering, Manufacturing Technology or related field.
- b)
Understanding of manufacturing processes, quality management, safety
standards, and inventory control.
- c)
Minimum of 3-4 years of experience in production coordination, operations,
or related manufacturing roles.
Key Competencies
- a)
Strong organizational, scheduling, and multitasking skills.
- b)
Proficient in Microsoft Excel and other tools for production planning and
data handling.
- c)
Leadership and collaborative mindset.
- d)
Adaptability and willingness to learn new systems or methods.
Apply: Careers
- Royal Mabati
Security Manager at Royal Mabati Factory
|Operations
Job Purpose
To lead and oversee the organization's security function and
Security Control Tower, providing proactive physical and remote security
monitoring across all assigned Royal Mabati Factory Limited and Heritage Mabati
premises and fleet operations. The Security Manager will protect employees,
contractors, visitors, company assets, raw materials, finished goods, vehicles
and facilities through effective security coverage, remote monitoring, access
control, surveillance, incident response, risk management and emergency
preparedness, while coordinating security service providers and working with
Operations, Fleet, Loss Control, HSE, HR, ICT and other relevant functions.
Job Description
- 1.
Security Strategy, Policies & Procedures
- a)
Develop, implement and periodically review security policies, standards,
post orders and emergency response
- procedures.
- b)
Establish security protocols covering employees, contractors, visitors,
drivers, suppliers, vehicles, materials,
- finished
goods and restricted areas.
- c)
Promote security awareness and recommend improvements based on risk
assessments, incidents, trends and
- operational
changes.
- 2.
Physical Security Operations
- a)
Oversee security operations and planned coverage across all assigned
sites, offices, factories, warehouses, yards
- and
other vulnerable locations.
- b)
Monitor patrols, guard deployment, post compliance and response to alarms,
emergencies and security incidents.
- c)
Conduct routine site inspections and ensure identified physical security
gaps are recorded, escalated and
- addressed.
- 3.
Security Personnel & Contractor Management
- a)
Manage the performance of outsourced security providers and monitor
compliance with agreed service levels,
- deployment
plans and contractual requirements.
- b)
Monitor guard attendance, deployment, discipline, grooming, training, post
instructions and operational
- readiness.
- c)
Conduct periodic performance reviews with the security service provider
and recommend corrective action for non-performance.
- 4.
Security control tower and remote monitoring
- a)
Lead the operation of the Security Control Tower as the central point for
remote security monitoring across all
- assigned
company sites and fleet operations.
- b)
Monitor CCTV, alarms, access-control systems, fleet tracking, dashcams,
fuel-monitoring systems and other
- approved
security technologies.
- c)
Establish and maintain defined alert thresholds, escalation procedures and
response timelines for security, fleet
- and
asset-related exceptions.
- d)
Monitor security exceptions including unauthorised access, route
deviations, suspicious vehicle activity, abnormal fuel consumption,
tampering and other identified risks, and coordinate timely response.
- e)
Validate and assess alerts, where practicable, before escalation and
ensure appropriate incidents are logged and tracked to closure.
- 5.
Access, Gate & Visitor Management
- a)
Oversee employee, contractor, visitor, driver and supplier access
procedures, including identification and
- authorization
requirements.
- b)
Control entry and exit points, keys, access cards, gate passes and
restricted areas in accordance with approved
- procedures.
- c)
Ensure appropriate controls are applied to vehicles, loading and dispatch
areas, material movements and other
- high-risk
access points.
- 6.
CCTV, Alarm & Electronic Security Systems
- a)
Oversee the operation, monitoring and availability of CCTV, alarms,
electronic access control and other security
- technology.
- b)
Identify blind spots, technical vulnerabilities and system gaps and
coordinate corrective action with ICT and
- approved
service providers.
- c)
Ensure appropriate footage retention, retrieval and controlled access to
security records.
- 7.
Security Risk Assessment & Loss Prevention
- a)
Conduct scheduled security risk assessments, inspections and audits across
assigned sites to identify threats,
- vulnerabilities
and unsafe security conditions.
- b)
Develop practical mitigation measures to prevent theft, unauthorized
access, vandalism, intrusion and other
- security
losses.
- c)
Track security risks and corrective actions to closure and provide
management with escalation reports for
- material
or recurring risks.
- 8.
Incident Response & Investigation
- a)
Coordinate response to security breaches, theft, vandalism, unauthorized
access and other security incidents,
- preserving
relevant evidence where appropriate.
- b)
Review CCTV footage, access records, patrol records, statements and other
available information when
- conducting
security investigations.
- c)
Prepare investigation reports identifying facts, contributing factors and
recommended corrective/preventive
- actions,
while coordinating with Loss Control, HR, HSE, Operations or law
enforcement where the matter falls
- within
their mandate.
- 9.
Emergency Preparedness & Crisis Response
- a)
Develop and test security-related emergency response procedures and
coordinate scheduled drills and
- simulations.
- b)
Support evacuation, crisis and business continuity arrangements from a
security perspective.
- c)
Liaise with police, fire, medical and other emergency services during
critical incidents and maintain appropriate
- emergency
contacts.
- 10.
Security, Fire & Regulatory Compliance
- a)
Ensure security operations comply with applicable Kenyan security
requirements and approved company
- policies.
- b)
Support fire and occupational safety requirements within the security
function and coordinate with the
- responsible
HSE/Fire Safety function on specialist matters.
- c)
Maintain required security registers, records and documentation for
internal review and audit purposes.
- 11.
Security Resources, Budget & Administration
- a)
Prepare and manage the security department budget within approved limits
and ensure efficient use of security
- resources.
- b)
Monitor security equipment, uniforms, communication devices,
access-control assets and other operational
- resources.
- c)
Validate security service deployment and supporting records for management
review and service-provider
- performance
monitoring.
- 12.
Reporting, Analytics & Continuous Improvement
- a)
Submit timely security, incident, risk and contractor-performance reports
to management.
- b)
Maintain accurate registers for incidents, patrols, visitors, access
violations, investigations, security risks and
- corrective
actions.
- c)
Analyse security trends and recommend operational improvements to reduce
recurring incidents and vulnerabilities.
- 13.
Cross-Functional Coordination
- a)
Work closely with Operations and Site/Factory Management on security
requirements and site controls.
- b)
Coordinate with HR on people-related matters arising from security
incidents and with Loss Control on matters
- involving
loss prevention or operational controls.
- c)
Coordinate with ICT on electronic security systems and with HSE on safety,
fire and emergency preparedness
- matters.
- d)
Escalate material security risks, incidents and unresolved control
weaknesses through the approved management
- structure.
Qualifications & Experience
- a)
Bachelor's degree in Security Management, Criminology, Security Studies,
Business Administration or a related
- field.
- b)
Professional certification such as CPP, PSP, CSMP or an equivalent
security qualification is an added advantage.
- c)
Minimum of 7 years of progressive security experience, including at least
3 years in a managerial/supervisory
- role
within a multi-site, manufacturing, logistics, warehousing, commercial or
comparable operational
- environment.
- d)
Demonstrated experience in physical security operations, security
contractor management, incident investigation,
- electronic
security systems and emergency planning.
- e)
Working knowledge of applicable Kenyan security, safety and
emergency-response requirements.
Key Competencies
- a)
Physical security operations, risk assessment and loss prevention.
- b)
CCTV, alarm, access control and security technology management.
- c)
Vigilance & Risk Judgement: Strong observation and analytical skills
to identify threats, assess risk and make timely
- operational
decisions.
- d)
Problem-Solving & Communication: Clear written and verbal
communication, sound investigation skills and the ability to
- coordinate
across functions.
Apply: Careers -
Royal Mabati
Accounts intern at Royal Mabati Factory
Job Description
Job Purpose
The Accounts Intern will support the Finance Department in
carrying out day-to-day accounting and financial administration activities. The
role provides practical exposure to accounting processes, financial record
management, reconciliations, and reporting while enabling the intern to develop
professional skills in a dynamic work environment.
Job Description
Financial Records Management
- Assist
in maintaining accurate and up-to-date accounting records.
- Organize,
file, and archive financial documents in both physical and electronic
formats.
- Ensure
supporting documentation is complete and properly referenced.
Accounts Payable Support
- Assist
in verifying supplier invoices and supporting documents.
- Prepare
payment vouchers for review and approval.
- Update
supplier payment records and maintain filing systems.
Accounts Receivable Support
- Assist
in recording customer receipts and maintaining debtor records.
- Support
follow-up on outstanding customer balances where required.
- Help
reconcile customer accounts.
Cash and Bank Transactions
- Assist
in recording daily cash and bank transactions.
- Support
bank reconciliations by matching transactions and identifying variances.
- Help
maintain accurate cashbook records.
Data Entry and Accounting Systems
- Capture
financial transactions accurately into the accounting system.
- Update
financial databases and spreadsheets.
- Verify
the accuracy of entered data and report discrepancies.
Financial Reporting Support
- Assist
in preparing schedules and reports required for monthly financial
reporting.
- Compile
supporting documentation for financial analysis.
- Support
preparation of statutory reports where applicable.
Audit and Compliance
- Assist
in preparing documents required for internal and external audits.
- Ensure
financial records comply with company policies and accounting procedures.
- Maintain
confidentiality of financial information.
Administrative Support
- Assist
with general finance office administration.
- Receive
and distribute finance-related documents.
- Perform
any other duties assigned by the supervisor.
Qualifications & Experience
- Diploma
or Bachelor’s Degree in Accounting, Finance, Commerce, or a related field
(ongoing or recently completed).
- CPA
Part I or II is an added advantage.
- Basic
understanding of accounting principles.
- Proficiency
in Microsoft Excel and other Microsoft Office applications.
- Familiarity
with accounting software is an added advantage.
Key Competencies
- High
level of integrity and confidentiality.
- Strong
numerical and analytical skills.
- Good
attention to detail and accuracy.
- Good
communication and interpersonal skills.
- Willingness
to learn and take initiative.
- Good
organizational and time management skills.
- Ability
to work independently and as part of a team.
- Problem-solving
and critical thinking skills.
Apply: Careers -
Royal Mabati
Chief Information Officer at Royal Mabati Factory
Job Description
Job Purpose
Own the company’s digital future. The CIO sets vision and
execution for an integrated, secure, and data-driven enterprise converting
technology investments across ERP, CRM, HRIS, MES, e-commerce, fleet,
surveillance, corporate IT, and future digital platforms into measurable
growth, operational excellence, and resilience.
Job Description
Business Strategy & Value Creation
- Translate
corporate strategy into a 3–5 year digital roadmap with measurable
business value.
- Prioritize
programs with clear ROI and outcomes (efficiency, resilience, customer
value).
Enterprise Systems & Integration
- Drive
implementations (ERP, CRM, HRIS, MES, eCommerce, fleet, etc.) and unify
into a connected architecture.
- Establish
API/event-driven integration for full visibility across supply chain,
finance, and customers.
Secure Digital Workspace
- Institutionalize
a secure digital workspace: access governance, endpoint protection,
encrypted collaboration, data lifecycle policies.
- Ensure
company-controlled retention of sensitive data across all systems.
Cybersecurity, Privacy & Resilience
- Run
a risk-based security program, enforce Zero Trust, continuous monitoring,
and disaster recovery testing.
- Integrate
physical and digital security into enterprise monitoring.
Data, Analytics & AI
- Establish
enterprise data governance, master data management, and high-quality
reporting.
- Deploy
advanced analytics/AI for demand forecasting, maintenance, and supply
chain optimization.
Operations, Service & Vendor Management
- Run a
world-class IT service management function (SLAs, XLAs, automation).
- Optimize
vendor ecosystem, reduce TCO, and manage contracts strategically.
People, Culture & Change
- Build
a digitally fluent IT team with strong business alignment.
- Drive
structured change management for adoption and impact.
Qualifications & Experience
- 5+
years in IT/digital leadership with enterprise scope, 5+ at C-level or
equivalent.
- Proven
record delivering multi-system transformations (ERP, CRM, MES, eCommerce,
fleet).
Key Competencies
- Expertise
in enterprise architecture, cyber, AI/ML, and IT/OT convergence.
- Strong
financial & business acumen (TCO/ROI/value realization).
- Exceptional
stakeholder management and board communication.
- Degree
in computer science/ IT/Engineering/IT & Business
Apply: Careers
- Royal Mabati
System and Infrastructure Officer at Royal Mabati Factory
Job Description
Job Purpose
The Systems & Infrastructure Officer is responsible for
managing and maintaining the organization’s IT hardware, software, local area
networks (LAN), and wide area networks (WAN) in a manufacturing environment.
This role ensures reliable IT infrastructure to support production processes,
minimize downtime, and enhance operational efficiency in a fast-paced
manufacturing setup.
Job Description
- Install,
configure, and maintain hardware components such as servers, workstations,
and networking equipment.
- Manage
and troubleshoot software systems, including operating systems and network
protocols.
- Oversee
LAN and WAN configurations, ensuring secure and efficient data
transmission across manufacturing facilities.
- Monitor
network performance, conduct regular maintenance, and implement upgrades
to support manufacturing operations.
- Collaborate
with cross-functional teams to integrate IT infrastructure with
manufacturing systems like ERP and automation tools.
- Develop
and enforce IT policies for hardware and network security, including
backups and disaster recovery plans.
- Provide
technical support to end-users in resolving hardware, software, LAN, and
WAN related issues.
- Evaluate
and recommend
Qualifications & Experience
- Bachelor’s
degree in Computer Science, Information Technology, or a related field.
- 3-5
years of experience in IT infrastructure management, preferably in a
manufacturing setup.
Key Competencies
- Strong
knowledge of hardware (servers, routers, switches) and software systems.
- Proficiency
in networking protocols (TCP/IP, VLANs) and tools for LAN/WAN management.
- Experience
with manufacturing-specific systems, such as SCADA or IoT integration for
production lines.
- Certifications
like CCNA, CompTIA Network+, or equivalent.
- Excellent
problem-solving skills and ability to work under pressure in a production
environment.
- Strong
communication skills for collaborating with non-technical staff.
Apply: Careers
- Royal Mabati
Development and Innovation Officer at Royal Mabati Factory
Job Description
Job Purpose
The Development & Innovation Officer drives automation
initiatives and process improvements within the IT department to enhance
manufacturing efficiency and innovation. This role focuses on developing custom
solutions, automating workflows, and implementing innovative technologies to
streamline operations in a manufacturing setup.
Job Description
- Identify
opportunities for automation in manufacturing processes, such as
production lines, supply chain, and quality assurance.
- Design,
develop, and implement software tools and scripts for process automation
and improvement.
- Collaborate
with stakeholders to analyze current processes and recommend innovative
solutions to reduce costs and increase productivity.
- Lead
projects on emerging technologies like AI, IoT, or robotics integration in
manufacturing environments.
- Test
and deploy custom applications or integrations to optimize operational
workflows.
- Monitor
the impact of implemented innovations and refine them based on performance
data.
- Foster
a culture of continuous improvement by conducting workshops and promoting
best practices.
- Stay
updated on industry trends in automation and apply them to manufacturing
challenges.
Qualifications & Experience
- Bachelor’s
degree in Computer Science, Engineering, or a related field; advanced
degree preferred.
- 4-6
years of experience in IT development and innovation, ideally in
manufacturing or industrial automation.
Key Competencies
- Expertise
in programming languages (e.g., Python, Java) and automation tools (e.g.,
RPA software).
- Strong
background in process improvement methodologies like Lean, Six Sigma, or
Agile.
- Experience
with manufacturing automation systems, including PLC programming or SCADA.
- Certifications
in project management (PMP) or innovation (e.g., Certified Innovation
Professional).
- Creative
problem-solving skills with a focus on practical, scalable solutions.
- Excellent
leadership and communication abilities to drive cross-functional
innovation initiatives
Apply: Careers
- Royal Mabati
Infrastructure Manager at Royal Mabati Factory
Job Description
Job Purpose
The Infrastructure Manager owns the company’s corporate IT
backbone — network, servers, cloud, endpoints, and collaboration environments —
ensuring every employee and system has secure, reliable, and well-supported
access to technology. The role leads the IT infrastructure support team,
helpdesk administration, and systems interns to keep operations running
smoothly day to day.
Job Description
Infrastructure & Corporate IT
- Manage
network, server, and cloud infrastructure to meet enterprise uptime and
performance targets.
- Own
endpoint management, identity & access provisioning, and collaboration
suite administration.
- Plan
capacity, patching, and lifecycle refresh for hardware and infrastructure
software.
Secure Digital Workspace
- Implement
endpoint protection, access governance, and device compliance in line with
company security policy.
- Enforce
data lifecycle and retention controls on infrastructure under its remit.
Service Desk & Support Operations
- Lead
the helpdesk and infrastructure support team to resolve incidents and
requests within agreed SLAs.
- Own
escalation paths for P1/P2 incidents and drive root-cause analysis to
reduce recurrence.
- Mentor
and develop systems interns as part of the team’s talent pipeline.
Vendor & Cost Management
- Manage
infrastructure vendor contracts, licensing, and renewals to optimize total
cost of ownership.
- Support
the CIO’s IT service management function with accurate asset and
configuration records.
Qualifications & Experience
- Bachelor’s
Degree in Computer Science, Information Technology, or related field.
- 3-5+
years managing IT infrastructure, network, or corporate IT operations,
including prior team-lead experience.
Key Competencies
- Strong
knowledge of networking, cloud platforms, endpoint management, and
identity & access management.
- Experience
running a helpdesk/service desk function against SLAs.
- Vendor
and contract management experience.
- Strong
leadership and team development capability.
- Clear
communication with both technical staff and business stakeholders.
- Calm,
structured decision-making under incident pressure.
Apply: Careers
- Royal Mabati
Customer Care Representative at Royal Mabati Factory
Job Description
Job Purpose
The Customer Care Representative is responsible for
providing exceptional customer service by handling inquiries, resolving
complaints, and maintaining customer satisfaction through inbound and outbound
communication. The role ensures customers receive timely, accurate, and helpful
responses regarding products, services, and orders.
Job Description
Customer Support
- Answer
inbound customer calls, emails, and messages courteously and
professionally.
- Resolve
customer issues, complaints, and queries effectively and promptly.
- Provide
accurate information regarding products, services, billing, and policies.
Customer Relationship Management
- Maintain
and update customer records in the CRM system.
- Follow
up with customers to ensure satisfaction and issue resolution.
- Build
trust and long-term customer relationships.
Call Management & Documentation
- Log
all interactions and maintain complete records of issues and resolutions.
- Ensure
timely updates of customer profiles and support cases.
- Monitor
open cases and follow up for closure.
Product & Process Knowledge
- Stay
updated on all company products, promotions, and policies.
- Provide
feedback from customers to improve products and services.
Compliance
- Adhere
to company policies, data protection, and confidentiality standards.
- Follow
standard scripts and escalation procedures when necessary.
Qualifications & Experience
- Customer
service best practices and CRM systems.
- Diploma
or equivalent qualification in a relevant field.
- Strong
communication and active listening skills.
- Proficiency
in MS Office and CRM tools.
Key Competencies
- Patience
and professionalism.
- Customer-first
attitude.
- Problem-solving
mindset.
- Team
collaboration.
Apply: Careers
- Royal Mabati
QC Intern Production at Royal Mabati Factory
Job Description
Job Purpose
The ideal candidate will support the implementation of
conformity assessment systems for the inspection and certification of locally
manufactured and imported materials, ensuring adherence to approved
specifications and high-quality standards
Job Description
- Constant
internal tests against standards.
- Material
classification accuracy at 100% by enforcing segregation of prime sheets
from scraps before handing over to dispatch team.
- Periodic
testing of Royal Mabati products by third party (KEBS).
- Site
inspection of customer complaints and coming up with CAPA (Corrective and
Preventive Action).
- Maintaining
proper record of raw material test and assessment report at the head
office and branches.
- Analyze
and investigate material complaints or reported quality issues to ensure
closure in accordance with company guidelines and external regulatory
requirements.
- Carefully
maintain complaint and nonconformance processing through records and
tracking systems, including root cause and corrective actions.
Qualifications & Experience
- Currently
pursuing or recently completed a degree or diploma in Quality Management,
Chemistry, Engineering, or a related field.
Key Competencies
- Strong
attention to detail and commitment to accuracy.
- Good
analytical and problem-solving skills.
- Ability
to follow and enforce quality standards.
- Strong
communication skills to advise production teams and management.
- Familiarity
with testing procedures and quality documentation is an advantage.
- Ability
to maintain records systematically and work with minimal supervision.
Apply: Careers -
Royal Mabati
IS Security Manager at Royal Mabati Factory
Job Description
Job Purpose
The IS Security Manager protects the company’s data,
systems, and physical technology assets from evolving cyber and physical
threats. The role runs the security program, oversees systems administration
for security platforms, and leads the security analyst and intern team.
Job Description
Cybersecurity, Privacy & Resilience
- Operate
a risk-based security program covering identity, network, endpoint, and
application layers.
- Enforce
Zero Trust principles, continuous monitoring, and periodic
disaster-recovery testing.
- Own
vulnerability management and coordinate timely closure of critical
findings.
Security & Surveillance
- Manage
physical security systems — cameras, access control — and integrate them
into a unified Security Operations Centre (SOC) view alongside digital
monitoring.
- Lead
incident monitoring, triage, and digital forensics for security events.
Systems Administration
- Oversee
administration of security-relevant systems (identity, directory services,
security tooling) in coordination with Infrastructure.
- Maintain
hardening standards and secure configuration baselines across managed
systems.
Team & Governance
- Lead
and develop security analysts and interns, building a bench of certified
security talent.
- Report
security posture, incidents, and risk trends to the CIO and relevant
governance forums
Qualifications & Experience
- Bachelor’s
Degree in Computer Science, Information Technology, Cybersecurity, or
related field.
- 3-5+
years in information security, with experience leading analysts or a
security operations function.
Key Competencies
- Working
knowledge of Zero Trust architectures, SOC operations, and digital
forensics.
- Experience
integrating physical security (CCTV, access control) with digital
monitoring.
- Relevant
certifications (e.g., CISSP, CISM, Security+) preferred.
- Sound
judgment and composure when managing live incidents.
- Strong
reporting and communication skills for board- and governance-level
updates.
- Ability
to mentor and grow junior security talent.
Apply: Careers -
Royal Mabati
Project Manager at Royal Mabati Factory
Job Description
Job Purpose
The Projects Manager drives delivery of the CIO’s digital
transformation roadmap coordinating enterprise system implementations,
upgrades, and cross-functional technology initiatives from initiation through
go-live. The role leads project coordinators, project support staff, and
systems tech interns.
Job Description
Project & Program Delivery
- Manage
the IT project portfolio, including planning, resourcing, budgeting, and
risk management for each initiative.
- Coordinate
delivery of enterprise system projects (e.g., ERP, CRM, HRIS, MES,
e-commerce, fleet) in partnership with business and vendor stakeholders.
- Track
milestones, dependencies, and benefits realization against the CIO’s
digital roadmap.
Change Management & Adoption
- Drive
structured change management — communications, training, and support — to
secure user adoption post go-live.
- Coordinate
go-live and hypercare support with the project coordinators and systems
tech support team.
Vendor & Stakeholder Coordination
- Coordinate
implementation partners and vendors to keep projects aligned to scope,
schedule, and cost.
- Provide
regular project status, risk, and benefits reporting to the CIO and
steering committees.
Team Leadership
- Lead
project coordinators/support staff and systems tech support interns across
concurrent projects.
- Build
project management capability and disciplined delivery practices across
the team.
Qualifications & Experience
- Bachelor’s
degree in computer science, Information Technology, Business, or related
field.
- 3-5+
years managing IT or digital transformation projects, ideally with
enterprise system implementations (ERP/CRM/MES/eCommerce).
Key Competencies
- Strong
planning, budgeting, and stakeholder management skills.
- Experience
leading change management for technology rollouts.
- Project
management certification (e.g., PMP, PRINCE2, Agile/Scrum) preferred.
- Excellent
stakeholder management across business and technical teams.
- Strong
organizational discipline across multiple concurrent projects.
- Persuasive
communication to drive adoption and manage change resistance.
Apply: Careers -
Royal Mabati
Data Analyst – Sales at Royal Mabati Factory
The Sales Data Analyst is responsible for collecting,
analyzing, and interpreting sales and business data to support strategic
decision-making and drive commercial performance. The role focuses on
transforming raw data into meaningful insights through reporting, dashboards,
and trend analysis to enhance sales effectiveness, operational efficiency, and
business growth.
Key Skills & Qualifications:
- Education:
Bachelor’s degree in Data Science, Statistics, Business Analytics,
Information Technology, Computer Science, Economics, or a related field.
- Experience:
At least 3-5 years’ experience in data analysis, sales analytics, business
intelligence, or a related analytical role.
Key Responsibilities.
- Collect,
clean, and analyze structured and unstructured data from multiple sources
to support business operations and sales performance tracking.
- Generate
accurate reports, dashboards, and visualizations using tools such as
Advanced Excel, Power BI, and Tableau to support business intelligence
needs.
- Identify
trends, patterns, and correlations in sales and operational data, and
provide actionable insights and recommendations to support data-driven
decision-making.
- Utilize
Advanced Excel techniques, including PivotTables, Power Query, complex
formulas, and macros, for data analysis, reporting, and process improvement.
- Write
and optimize SQL queries to retrieve, manipulate, and validate data
efficiently.
- Collaborate
with cross-functional teams including Sales, Finance, Production, and
Management to understand business requirements and deliver tailored
analytical solutions.
- Ensure
data accuracy, integrity, consistency, and compliance with organizational
standards and reporting requirements. • Assist in automating reporting
processes and improving data pipelines to enhance efficiency and reporting
accuracy.
- Support
business performance monitoring by developing interactive dashboards and
maintaining reporting systems.
- Provide
basic IT support related to data systems, including hardware
configuration, troubleshooting, and system setup to ensure smooth
operation of reporting and data storage systems.
How to Apply
Send your cv to: hr@royalmabati.com Deadline
Friday, 12th June, 2026
Structural Engineer at Royal Mabati Factory
The Structural Engineer is responsible for the design,
analysis, and supervision of civil and structural works within the
manufacturing plant and related projects. The role ensures structural
integrity, safety, and efficiency in the construction and maintenance of
industrial facilities, including factory buildings, warehouses, and supporting
infrastructure. The position also supports product-related structural
applications such as roofing systems (mabati installations) and ensures
compliance with engineering standards and regulations
Key Skills & Qualifications:
- Education:
Bachelor’s Degree in Civil Engineering or equivalent from a recognized
institution.
- Registration
with the Engineers Board of Kenya (EBK) as a Graduate/Professional
Engineer.
- Knowledge
of structural design principles, construction methodologies, and material
properties.
Key Responsibilities.
- Design
structural systems for industrial buildings, warehouses, and related
infrastructure.
- Prepare
detailed structural drawings, calculations, and specifications.
- Develop
designs for steel structures, reinforced concrete, and roofing support
systems..
- Produce
detailed 2D drawings and 3D BIM models for structural and civil works.
- Prepare
tender documents, bills of quantities, and cost estimates.
- Conduct
site inspections and provide technical guidance to contractors.
- Prepare
and submit project progress reports and technical documentation.
- Ensure
compliance with engineering standards, building codes, and regulatory
requirements.
- Adhere
to occupational health and safety policies.
How to Apply
Send your cv to: hr@royalmabati.com Deadline Friday,
12th June, 2026
Transport and Dispatch Manager at Royal Mabati Factory
The Transport and Dispatch Manager will be responsible for
leading the transformation and daily operations of a fully-fledged Transport
Department. The role encompasses strategic leadership, compliance management,
and full accountability over the company’s in-house and outsourced logistics
functions. Key deliverables include minimizing operational risks (fuel theft,
route deviations, driver collusion), aligning interdepartmental delivery
schedules, ensuring regulatory compliance, and implementing technology-driven
systems that enhance efficiency, visibility, and cost control.
Key Skills & Qualifications:
- Education:
Bachelor’s degree in Logistics, Transport Management, Supply Chain
Management, Business Administration, or any related field
- Professional
certification in Transport, Logistics, or Supply Chain Management will be
an added advantage
- Training
in Fleet Management, Transport Coordination, Dispatch Operations, or Route
Planning
- Proficiency
in ERP systems, Fleet Management Systems, GPS Tracking Systems, or
Transport Management Software
- 3-5+
years’ experience in transport operations, dispatch coordination, fleet
supervision, or logistics management
Key Responsibilities.
- Monitor
garage and mechanic performance with turnaround benchmarks for repairs and
report on adherence.
- Implement
and enforce a preventive maintenance schedule to reduce breakdown
frequency and extend asset life.
- Work
closely with the Watch Tower to guarantee real-time daily truck
availability.
- Track
and continuously improve truck turnaround time per trip.
- Accurately
verify and control fuel usage, mileage, and petty cash requests.
- Source,
contract, and manage 3PL providers, ensuring they meet company standards,
permits, and compliance.
- Implement
cost-cutting initiatives by optimizing routes, enforcing fuel efficiency,
and managing spare parts inventory.
- Act as
overall yard marshal, ensuring order, discipline, and adherence to SOPs.
- Set
and monitor driver KPIs: turnaround time, safe driving, fuel efficiency,
and delivery punctuality.
How to Apply
Send your cv to: hr@royalmabati.com Deadline Friday, 12th
June, 2026
In-house Sales Manager at Royal Mabati Factory
The In-House Sales Manager is responsible for driving
revenue from walk-in customers, referrals and inbound leads by leading the
in-house sales team to achieve high conversion rates, customer satisfaction,
and sales efficiency.
The role focuses on maximizing every inbound opportunity
through structured processes, team performance management, cross functional
collaboration and customer experience excellence.
Key Skills & Qualifications:
- Education:
Bachelor’s Degree in Business Administration, Marketing, Sales and
Commerce or any related field
- At
least 4 years’ experience in sales, preferably In-house or office-based
sales
- Strong
leadership and team management Skills
- High
commercial acumen and results orientation
- Strong
analytical skills with a problem solving attitude Strong customer
management and negotiation skills
- Strong
problem solving skills
- Loyal
and disposed to protect the company’s image
- Ability
to work well independently, and as part of a team.
- Innovative
Key Responsibilities.
- Participate
in strategic business planning processes
- Lead,
coach and manage the in-house sales team
- Drive
daily, weekly, and monthly sales targets for in-house teams
- Maximize
conversion rates from walk-in customers, inbound calls and Lipa pole pole
orders.
- Ensure
timely follow-up on all open quotations and inbound leads
- Ensure
a professional, consistent, and engaging customer experience
- Manage
the HQ showroom
- Resolve
escalations and ensure customer satisfaction
- Enforce
adherence to Sales SOPs and company policies
How to Apply
Send your CV and Cover Letter to: hr@royalmabati.com Deadline:
Thursday, 30th April 2026
Assistant Graphic Designer at Royal Mabati Factory
The Assistant Graphic Designer will be responsible for
developing and implementing creative design solutions in alignment with
Company’s brand guidelines. The role supports all visual communication needs
across marketing campaigns, product branding, digital platforms, and corporate
communications, with the objective of enhancing brand visibility and customer
engagement.
Qualifications & Experience
- Education:
Bachelor’s Degree or Diploma in Graphic Design, Visual Communication,
Marketing, or a related field.
- Minimum
3 years of experience in a similar graphic design role, preferably in
manufacturing, construction, or retail/FMCG sectors.
Key Responsibilities
- Assist
in creating visual content for digital and print (social media, posters,
flyers, brochures, banners).
- Design
visuals for digital platforms including website banners, email campaigns,
social media posts, and online advertisements.
- Support
senior graphic designer in executing creative concepts and campaigns.
- Support
the design and adaptation of promotional materials for product launches,
trade shows, activations, and retail promotions.
- Liaise
with printers, signage suppliers, and production vendors to ensure quality
output and timely delivery.
- Work
with internal departments to develop visually engaging internal
communication material
- Stay
updated on industry design trends, competitor branding, and new
technologies to keep Royal Mabati’s visuals modern and competitive.
- Suggest
fresh ideas to improve visual communication.
Skills & Competencies
- Proficiency
in Adobe Creative Suite: Illustrator, Photoshop, InDesign (After Effects
is a plus). Ability to design for both digital and print platforms.
- Familiarity
with photography, videography, or basic video editing is an advantage.
How to Apply
Send your cv to: hr@royalmabati.com Deadline Tuesday,
21st April, 2026
Content Moderator at Royal Mabati Factory
Content Moderator
The Content Moderator will be responsible for managing and
maintaining Royal Mabati Manufacturing Company’s online reputation across
digital platforms. The role ensures compliance with community standards, quick
response to flagged content, accurate escalation of high-risk material, and
active support for customer engagement all to uphold the organization’s brand
integrity and digital presence.
Qualifications & Experience
- Education:
Diploma or Bachelor’s Degree in Communications, Journalism, Digital Media,
Marketing, or a related field.
- Experience
working in content moderation, customer service, or any high-volume,
KPI-driven environment is preferred.
Key Responsibilities
- Monitor
and review user-generated content (e.g., posts, comments, messages) across
platforms daily, ensuring alignment with community guidelines, brand
values, and regulatory standards•
- Respond
to or flag inappropriate or harmful content minutes.
- Ensure
consistent accuracy in identifying and escalating high-risk content
- Generate
daily reports summarizing content review volumes, response times,
compliance adherence, and escalation performance.
- Stay
up to date with evolving community guidelines, platform policies, industry
trends, and digital norms.
- Stay
updated on industry design trends, competitor branding, and new technologies
to keep the company’s visuals modern and competitive.
- Continuously
seek feedback to improve the quality and effectiveness of creative work.
Skills & Competencies
- Proficient
with social media platforms (e.g., Facebook, Instagram, Twitter, Meta,
WhatsApp).
- Familiarity
with moderation tools is an advantage.
- Strong
typing speed, accuracy, and computer literacy.
- Capable
of working under time constraints to meet daily targets.
How to Apply
Send your cv to: hr@royalmabati.com Deadline
Tuesday, 21st April, 2026
Quality Assurance Officer at Royal Mabati Factory
To ensure the calls being made to our customers adhere to
the set standards through following of scripts provided. Also, tracking all
open quotations and closing them. Also it’s the responsibility of this role to
give the business market feedback captured during call listening and during
customer interactions while closing the quotations.
Key Skills And Qualifications:
- Diploma
or Degree in any business related field or Customer care
- 1-3
years in sales
- Customer
– first mindset and ability to provide real-time support • Very analytical
- Keen
attention to details
- Results-oriented,
strategic thinker and proactive problem solver
- Can
work under minimal supervision
- Strong
communication and interpersonal skills
Key Roles:
- Closing
open quotations
- Analyzing
and reporting of findings as per the scripts
- Process
improvement & gap management
- Any
other duty as may be given by your line manager
- Monitoring
and evaluating customer interactions to ensure accuracy, compliance and
professionalism
How to Apply
Send your cv to: hr@royalmabati.com Deadline
Friday, 03rd April, 2026
Motorist at Royal Mabati Factory Limited
To operate company motorcycle to ensure safe, timely and
efficient delivery of Royal Mabati Factory limited products across the country,
while maintaining vehicle roadworthiness, compliance with traffic laws, and
upholding company safety and customer service standards
Qualifications & Experience
- Education:
Minimum KCSE certificate.
- Valid
Kenyan driving licenses (Class BCE) with a clean driving record.
- Valid
Certificate of good conduct.
- Minimum
of 2 years’ experience in similar roles on busy highways.
- Kenyan
traffic laws, NTSA driving regulations, and highway code.
- Must
be a drug free user.
Key Responsibilities
- Operate
company-assigned motorbikes
- Conduct
thorough pre-tips and post-trip inspections, covering oil, coolant,
brakes, tyres, lights and general motorcycle condition.
- Adhere
strictly to NTSA regulations, road safety laws, and internal transport
policies
- Ensure
timely and accurate delivery of any consignment send and or assigned by
designated persons in the company
- Optimize
delivery routes for fuel and time efficiency
- Maintain
accurate trip sheets, delivery notes and fuel consumption logs
- Schedule
and monitor regular motorcycle servicing and ensure roadworthiness at all
times
Skills & Competencies
- Integrity,
accountability, and high safety consciousness
- Physical
fitness for long distance driving
- Customer
service orientation during deliveries
How to Apply
Send your cv to: hr@royalmabati.com Deadline
Friday, 27th March, 2026
Field Sales Representative at Royal Mabati Factory Limited
The Field Sales Representative will be responsible for
driving sales and generating new business opportunities through direct
interaction with clients in the field. This role involves actively seeking out
new sales leads, meeting potential clients, and maintaining relationships with
existing clients to achieve sales targets and contribute to the company’s
revenue growth.
Qualifications & Experience
- Education:
Diploma or Bachelor’s Degree in Sales, Marketing, or Business
Administration.
- Minimum
2-3 years of experience in field sales or business development.
- Strong
communication, negotiation, and presentation skills.
- Proficient
in CRM tools and Microsoft Office Suite.
- Self-motivated,
results-driven, and willing to travel extensively.
Key Responsibilities
- Conduct
field visits, product demonstrations, and sales presentations.
- Follow
up on leads, quotations, and ensure timely closure of deals.
- Identify
and pursue new market segments and business opportunities.
- Conduct
competitor analysis and provide market intelligence reports.
- Educate
clients on product features, pricing, and benefits
- Maintain
detailed records of sales activities, client visits, and pipeline status.
Skills & Competencies
- Excellent
written,verbal and interpersonal skills
- Problem
solving skills and multi-tasking capabilities
- Proficiency
in Ms Word and Excel
- Customer
service orientation during deliveries
How to Apply
Send your cv and Cover Letter to: hr@royalmabati.com Deadline
Friday, 27th March, 2026
Truck Driver at Royal Mabati Factory
The Driver will be responsible for the safe, timely, and
efficient delivery of company items to clients, while maintaining vehicle
safety, adhering to transport laws, and ensuring excellent customer service.
Key Skills & Qualifications:
- Education:
High school diploma or equivalent.
- Experience:
2-3 years of driving experience, including 6-wheelers and above.
- Valid
driver’s license.
- Must
be above 30 years of age.
- Zero
negligence accident record (verified by police/court records).
- Must
attach CID clearance.
- Should
not have been out of driving for the last 2 years.
- Provide
referee contacts of two directors from former companies.
- Strong
time management, communication, and customer service skills.
- Physically
fit and able to handle heavy lifting.
Key Competencies:
- Safely
load, transport, and deliver items to clients and businesses.
- Review
delivery orders for completeness and accuracy.
- Assist
in loading/unloading items.
- Maintain
a safe driving record and comply with traffic laws.
- Complete
delivery logs, reports, and related documentation.
- Ensure
vehicles are properly maintained and report mechanical issues promptly.
- Monitor
vehicle insurance, inspection, and service schedules.
- Provide
excellent customer service, addressing inquiries and complaints.
How to Apply
Send your CV and Cover Letter to: hr@royalmabati.com
In-House Sales Representative at Royal Mabati Factory
The In-House Sales Representative is responsible for driving
sales by converting walk-in customers, inbound inquiries, and leads into
confirmed orders. The role ensures excellent customer engagement while
delivering a consistent Royal Mabati sales and brand experience.
Qualifications & Experience
- Education:
Qualifications & Experience
- Diploma
or Degree in Sales, Marketing, Business Administration, or related field
- 1-3
years’ experience in sales, retail, or customer-facing roles preferred
- Experience
in roofing, construction, hardware, or manufacturing is an added advantage
Key Responsibilities
- Attend
to in-person or inbound customer inquiries about products and pricing.
- Promote
products and close sales within the office/showroom environment. Follow up
on internal leads and referrals.
- Update
CRM with lead status and interaction notes.
- Provide
personalized service and build rapport with walk-in clients.
- Handle
objections and guide customers through the purchase process. • Meet or
exceed individual sales targets.
- Report
daily sales figures and lead conversions.
- Adhere
to company sales policies and procedures.
- Ensure
accuracy in product descriptions and price communication
Skills & Competencies
- Strong
communication and persuasion skills (English & Kiswahili)
- Sales-driven
with strong closing ability
- Customer-focused
and results-oriented
- Ability
to explain technical products clearly
- Organized
and detail-oriented
- Comfortable
working in a fast-paced sales environment
- Basic
computer literacy (CRM, Excel, POS systems)
How to Apply
Send your cv to: hr@royalmabati.com Deadline Friday, 6th
March, 2026
Business Development Officer at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking to recruit a Business Development Officer to drive market growth,
strengthen customer relationships, and expand our client base across key
markets.
Key Skills & Qualifications:
- Education:
Bachelor’s degree in Business Administration, Commerce, Marketing, Sales,
or a related field.
- At
least 2-3 years’ experience in business development, sales, or client
relationship management.
- Strong
knowledge of B2B and B2C sales processes.
- Experience
with CRM systems, proposal writing, and tender preparation.
- Excellent
communication, negotiation, and networking skills.
- Ability
to analyze market data and prepare reports.
- Results-oriented,
strategic thinker, and proactive problem-solver.
- Demonstrated
motorcycle riding proficiency will be considered an added advantage.
Key Roles
- Conduct
market research to identify new customers, markets, and business trends.
- Generate
qualified leads through networking, referrals, and outreach.
- Prepare
and customize sales proposals, quotations, and tender documents.
- Maintain
client relationships and ensure high levels of customer satisfaction.
- Support
sales conversion efforts including presentations, negotiations, and
follow-ups.
- Track
competitor activities and provide insights for strategic decisions.
- Ensure
proper documentation of proposals, contracts, and client engagements.
- Collaborate
with Sales, Marketing, Finance, and Customer Service teams.
- Prepare
and submit timely business development reports.
- Represent
the company in exhibitions, events, and networking forums
How to Apply
Send your CV and Cover Letter to hr@royalmabati.com Deadline: Friday,
23rd January 2026
Only shortlisted candidates will be contacted.
Brand Ambassador at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are looking for a dynamic and outgoing Brand Ambassador to be the face of our
brand, drive awareness, and build strong relationships with customers through
impactful product promotion and engagement.
Key Skills & Qualifications:
- Education:
Diploma or Degree in Marketing, Business, Communications, or related
field.
- 1-3
years in sales, promotions, field marketing, or customer-facing roles
(especially in FMCG, construction, or financing).
- Fluency
in English and local dialects.
- Strong
communication and interpersonal skills
- Confidence
and professionalism in brand representation
- Customer-first
mindset and ability to provide real-time support
- Visual
merchandising and product presentation skills
- Cultural
awareness and understanding of local retail dynamics
- Results-oriented,
strategic thinker, and proactive problem-solver.
- Demonstrated
motorcycle riding proficiency will be considered an added advantage.
Key Roles
- Promote
Royal Mabati products through market activations, demonstrations, and
customer engagements to enhance brand awareness and drive demand.
- Support
customer onboarding by providing product information, basic training, and
guidance to dealers, stockists, and end users.
- Build
and maintain strong working relationships with customers, distributors,
and key stakeholders to strengthen brand loyalty.
- Participate
in marketing campaigns, roadshows, exhibitions, and other brand support
activities as required.
- Gather
customer feedback, market insights, and competitor information, and submit
timely reports to support decision-making.
How to Apply
Send your CV and Cover Letter to hr@royalmabati.com Deadline:
Friday, 23rd January 2026. Only shortlisted candidates will be
contacted
Quality Control Intern at Royal Mabati Factory
Royal Mabati Factory Limited is seeking a motivated and
detail-oriented individual to join our team as a Quality Control Intern. The
ideal candidate will support the implementation of conformity assessment
systems for the inspection and certification of locally manufactured and
imported materials, ensuring adherence to approved specifications and
high-quality standards.
Key Skills & Qualifications:
- Education:
Currently pursuing or recently completed a degree or diploma in Quality
Management, Chemistry, Engineering, or a related field.
- Strong
attention to detail and commitment to accuracy.
- Good
analytical and problem-solving skills.
- Ability
to follow and enforce quality standards.
- Strong
communication skills to advise production teams and management.
- Familiarity
with testing procedures and quality documentation is an advantage.
- Ability
to maintain records systematically and work with minimal supervision.
Key Competencies:
- Constant
internal tests against standards.
- Material
classification accuracy at 100% by enforcing segregation of prime sheets
from scraps before handing over to dispatch team.
- Periodic
testing of Royal Mabati products by third party (KEBS).
- Site
inspection of customer complaints and coming up with CAPA (Corrective and
Preventive Action).
- Maintaining
proper record of raw material test and assessment report at the head
office and branches.
- Analyze
and investigate material complaints or reported quality issues to ensure
closure in accordance with company guidelines and external regulatory
requirements.
- Carefully
maintain complaint and nonconformance processing through records and
tracking systems, including root cause and corrective actions.
How to Apply
Send your CV to: hr@royalmabati.com Application
Deadline: 16th January, 2026
Only shortlisted candidates will be contacted.
Field Sales Representatives Internship opportunities at Royal Mabati Factory Limited
FIELD SALES REPRESENTATIVES – INTERN
Location: Tharaka Nithi, Embu, Bungoma, Nyandarua,
Laikipia, Kirinyaga, Nyeri, Ruiru and Kakamega
The Field Sales Representative Intern supports the sales
team in driving sales and revenue growth by assisting in building and
maintaining client relationships, identifying potential sales opportunities,
and delivering quality customer service. This role involves accompanying senior
sales representatives to client meetings, learning to understand customer
needs, and helping propose suitable solutions while gaining hands-on field
sales experience.
Key Skills & Qualifications:
- Education:
Diploma or Bachelor’s Degree in Sales, Marketing, or Business
Administration.
- Strong
communication, negotiation, and presentation skills.
- Self-motivated,
results-driven, and willing to travel extensively.
- Proficient
in Microsoft Office Suite.
Key Competencies:
- Conduct
field visits, product demonstrations, and sales presentations.
- Follow
up on leads, quotations, and ensure timely closure of deals.
- Build
and maintain long-term client relationships.
- Identify
and pursue new market segments and business opportunities.
- Educate
clients on product features, pricing, and benefits.
- Coordinate
with internal teams for smooth order fulfillment.
How to Apply
Interested candidates should clearly indicate their
preferred work station
(ie, Tharaka Nithi, Embu, Bungoma, Nyandarua, Laikipia, Kirinyaga, Nyeri,
Ruiru and Kakamega..)
in the subject line of their application.
Send your CV to: hr@royalmabati.com Application
Deadline: Friday, 16th January, 2026
Only shortlisted candidates will be contacted.
Telesales Agent at Royal Mabati Factory
The Telesales Representative drives sales and delivers
exceptional customer service. You will proactively make outbound calls and
manage inbound calls to convert prospects into customers and foster strong
relationships with existing clients to ensure repeat business. The role will
focus on achieving sales targets and providing a customer-centric approach to
enhance satisfaction and loyalty.
Key Skills & Qualifications:
- Education:
Diploma in a relevant field such as Business Administration, Marketing,
Communication, Sales, or related area. (A high school certificate (KCSE)
may be acceptable if accompanied by strong communication skills and sales
aptitude.)
- 1-3
years of experience in telesales, call centre, telemarketing, or customer
Key Skills &
- CompetenciesProficiency
in CRM systems and Microsoft Office Suite.
- Excellent
verbal and written communication in English (Swahili is often an added
advantage).
- Strong
persuasion and negotiation skills to close sales and meet targets.
Effective telephone etiquette and
Key Competencies:
- Contact
prospective and existing customers to promote products and services.
- Follow
up on sales leads and convert them into actual sales.
- Maintain
a database of customer information, purchase history, and preferences.
- Handle
customer queries and provide product information accurately.
- Meet
or exceed monthly and quarterly sales targets.
- Maintain
call quality and professionalism at all times.
- Record
all customer interactions and sales activities in the CRM system.
- Submit
daily call reports, sales updates, and lead status to the supervisor.
How to Apply
Send your CV to: hr@royalmabati.com Application
Deadline: 16th January, 2026
R oyal Mabati Factory Ltd is looking for a reliable and
organized Inventory Store Clerk
The successful candidate will be
responsible for managing stock records, monitoring inventory levels, issuing
materials, and ensuring accurate documentation of all store transactions.
📩
Send your CV and Cover Letter to: hr@royalmabati.com
📅 Deadline: Thursday,
20th November 2025
Only shortlisted candidates will be
contacted.
Mechanical Technician at Royal Mabati Factory
The Mechanical Technician will be responsible for the
maintenance, troubleshooting, and repair of mechanical equipment and systems
within the factory. This role plays a key part in sustaining high operational
efficiency and implementing preventive maintenance measures that support
continuous production.
Key Skills & Qualifications:
- Education:
Minimum academic qualification- Diploma or Certificate in Automotive
Engineering, Mechatronics, Auto-Electrical Engineering, or a related
technical field.
- Auto-Electrical
training or certification is an added advantage, especially in 12V/24V
systems used in commercial trucks.
- Experience:
Minimum 3 years of hands-on experience in mechanical and electrical
maintenance of heavy commercial vehicles, including diagnostics, repair,
and routine servicing.
- Proven
experience with fleet maintenance systems and working on multi-brand
commercial trucks (e.g., Isuzu, Fuso, Mercedes, etc.).
- Experience
in wiring and installing tracking systems or telematics (preferred).
- Familiarity
with workshop safety procedures and preventive maintenance best practices.
• Ability to read and interpret technical manuals, wiring diagrams, and
diagnostic codes.
- Valid
driving license for heavy commercial vehicles is preferred and may be
required for test-driving repaired vehicles.
Key Competencies
- Inspect,
diagnose, and repair mechanical issues in heavy commercial trucks.
- Perform
scheduled maintenance such as oil changes, brake adjustments, wheel
alignments, and engine tune-ups.
- Repair
or replace faulty components in engine, transmission, suspension,
steering, cooling, and braking systems.
- Conduct
road tests to ensure vehicles meet performance standards after repair.
- Maintain
service records for each vehicle serviced or repaired.
- Diagnose
and repair electrical issues including wiring, lighting systems, sensors,
alternators, batteries, and starter motors.
- Install,
repair, and maintain fleet management systems, GPS trackers, or telematics
devices.
- Troubleshoot
dashboard warning lights and onboard diagnostics (OBD) codes.
- Test
and repair ECUs, relays, and fuses.
- Perform
inspections using checklists and service manuals.
- Ensure
compliance with internal and government standards.
How to Apply
Send your CV and Cover Letter to hr@royalmabati.com Deadline:
Wednesday, 15th October 2025 Only shortlisted candidates will be contacted.
Mechanical Technician Intern at Royal Mabati Factory
We are seeking a passionate and motivated Mechanic Intern to
join our transport & fleet management team. This internship provides an
exciting opportunity to gain hands-on experience in assisting in the
maintenance and repairing of commercial trucks while working alongside
experienced professionals.
Key Skills & Qualifications:
- Education:
Diploma/Certificate in Automotive Engineering, Mechanical Engineering, or
related technical field (awaiting graduation or recently completed).
- Basic
knowledge of diesel engines, mechanical systems, and workshop tools.
- Willingness
to learn electrical diagnostics (12V/24V systems).
- Good
communication skills, discipline, and teamwork ability.
- High
integrity, attention to detail, and a strong work ethic.
- Knowledge:
Vehicle systems, preventive maintenance basics, workshop safety.
- Technical
Skills: Basic mechanical repair, familiar with diagnostic tools.
- Soft
Skills: Problem-solving, eagerness to learn, time management, and
collaboration.
Key Competencies
- Assist
in routine servicing of company trucks (oil changes, brake adjustments,
tyre checks, etc.).
- Support
senior mechanics in diagnosing and repairing mechanical and electrical
faults.
- Participate
in preventive maintenance schedules and daily vehicle inspections.
- Help
in preparing service/job cards and maintaining accurate workshop records.
- Maintain
a safe, clean, and organized work environment while adhering to HSE
standards. • Carry out any other duties as assigned by the supervisor.
How to Apply
Send your CV and Cover Letter to hr@royalmabati.com Deadline:
Wednesday, 15th October 2025
Only shortlisted candidates will be contacted.
Watchtower Officer at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking a Watchtower Officer to join our security team and ensure the
safety and security of our premises, assets, and personnel.
The Watchtower Officer is responsible for vigilant
surveillance of assigned areas, detecting and reporting suspicious activities,
safeguarding company property, and coordinating with the security team for
timely responses.
Key Skills & Qualifications:
- Education:
Minimum KCSE certificate or equivalent; Diploma in Security Management or
related field is an added advantage.
- 1-3
years’ experience in a security or surveillance role, preferably in
watchtower operations or facility security.
- Basic
knowledge of security operations, emergency procedures, and surveillance
techniques.
- Keen
observation, attention to detail, and strong communication skills.
- Ability
to make quick decisions under pressure and remain calm in emergencies.
- Physical
fitness and comfort working in elevated positions.
- High
integrity, alertness, and situational awareness.
Key Competencies
- Maintain
constant surveillance from the watchtower or designated observation
points.
- Monitor
entry and exit points for unauthorized access using CCTV, binoculars, and
other equipment.
- Report
security breaches, suspicious persons, or unusual incidents promptly to
the Security Supervisor.
- Assist
ground security personnel during emergencies and coordinate response
actions.
- Protect
company assets within surveillance zones, including parking areas and
storage facilities.
- Adhere
to all security protocols, company policies, and safety guidelines.
- Conduct
routine checks on surveillance equipment and submit daily incident
reports.
How to Apply
Send your cv to: hr@royalmabati.com Deadline:
11th Sept., 2025
Marketing Manager at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking a Watchtower Officer to join our security team and ensure the
safety and security of our premises, assets, and personnel.
The Watchtower Officer is responsible for vigilant
surveillance of assigned areas, detecting and reporting suspicious activities,
safeguarding company property, and coordinating with the security team for
timely responses.
Key Skills & Qualifications:
- Education:
Bachelor’s degree in Marketing, Business, or related field.
- Proven
experience in marketing strategy, brand management, and campaign
execution.
- Strong
analytical, project management, and communication skills.
- Experience
with marketing tools, CRM systems, and reporting platforms is an
advantage.
- Ability
to lead campaigns, manage teams, and deliver measurable results.
Key Competencies
- Develop
and implement comprehensive marketing strategies aligned with business
goals.
- Plan,
execute, and optimize campaigns across social media, email, content, and
advertising.
- Oversee
brand management, content creation, and promotional activities.
- Track,
analyze, and report marketing performance metrics.
- Manage
marketing budgets, vendors, and internal teams to ensure effective
execution.
- Identify
opportunities for lead generation, customer engagement, and brand growth.
- Ensure
consistency of the Royal Mabati brand across all channels.
How to Apply
Send your cv to: hr@royalmabati.com Deadline:
11th Sept., 2025
Depot Manager at Royal Mabati Factory
We are seeking a Depot Manager to oversee and manage the
smooth operations of our depot, ensuring efficiency, accuracy, and excellent
service delivery.
Key Skills & Qualifications:
- Education:
Bachelor’s Degree or Diploma in Logistics, Supply Chain, Operations
Management, or related field.
- At
least 5 years of relevant experience in depot/warehouse/logistics
management in a busy manufacturing or FMCG environment.
- Strong
knowledge of stock management systems, dispatch operations, and regulatory
compliance.
- Proven
leadership and team management skills.
- Proficiency
in MS Office and ERP/CRM systems.
- Excellent
communication, analytical, and problem-solving skills.
Key Competencies
- Oversee
daily depot operations including production planning, warehouse
management, logistics, and dispatch.
- Supervise
production schedules to meet customer demands while minimizing downtime.
- Ensure
accurate documentation of stock, dispatch, and delivery processes.
- Implement
strong stock management controls, conduct reconciliations, and prevent
losses.
- Optimize
logistics, vehicle usage, fuel consumption, and delivery scheduling.
- Lead
and supervise a multidisciplinary team, ensuring performance and
compliance.
- Enforce
adherence to company policies, SOPs, and safety regulations.
- Prepare
operational reports and liaise with finance, sales, procurement, and
logistics teams.
How to Apply
Send your cv to: hr@royalmabati.com Deadline:
11th Sept., 2025
Business Development Officer at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking to recruit a Business Development Officer to drive market growth,
strengthen customer relationships, and expand our client base across key
markets.
The Business Development Officer will be responsible for
identifying new business opportunities, managing client relationships,
supporting sales initiatives, and implementing strategies to increase revenue.
Key Skills & Qualifications:
- Education:
Bachelor’s degree in Business Administration, Marketing, Sales, or a
related field.
- At
least 2-3 years’ experience in business development, sales, or client
relationship management.
- Strong
knowledge of B2B and B2C sales processes.
- Experience
with CRM systems, proposal writing, and tender preparation.
- Excellent
communication, negotiation, and networking skills.
- Ability
to analyze market data and prepare reports.
- Results-oriented,
strategic thinker, and proactive problem-solver.
Key Competencies
- Conduct
market research to identify new customers, markets, and business trends.
- Generate
qualified leads through networking, referrals, and outreach.
- Prepare
and customize sales proposals, quotations, and tender documents.
- Maintain
client relationships and ensure high levels of customer satisfaction.
- Support
sales conversion efforts including presentations, negotiations, and
follow-ups.
- Track
competitor activities and provide insights for strategic decisions.
- Ensure
proper documentation of proposals, contracts, and client engagements.
- Collaborate
with Sales, Marketing, Finance, and Customer Service teams.
- Prepare
and submit timely business development reports.
- Represent
the company in exhibitions, events, and networking forums.
How to Apply
Send your cv to: hr@royalmabati.com Deadline:
11th Sept., 2025
Customer Relations Agent at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking to recruit a Customer Relations Agent to strengthen our customer
care team and ensure excellent service delivery across multiple channels.
The Customer Relations Agent will be responsible for
handling customer inquiries, resolving complaints, and providing accurate
information across telephone and digital platforms.
Key Skills & Qualifications:
- Education:
Diploma or Degree in Customer Service, Business Administration,
Communication, Marketing, or a related field.
- Professional
certification in Customer Service, Call Centre Operations, or CRM is an
added advantage.
- 1-3
years’ experience in a customer service or contact centre environment.
- Proficiency
in CRM systems (e.g., Zendesk, Freshdesk, Zoho Desk) and call management
tools.
- Excellent
communication skills in English and Kiswahili.
- Strong
problem-solving, multitasking, and conflict resolution skills.
- High
emotional intelligence, patience, and ability to remain calm under
pressure.
Key Competencies
- Answer
inbound customer calls and make outbound follow-up calls.
- Provide
accurate information on orders, payments, deliveries, and company
policies.
- Investigate
and resolve customer complaints in coordination with relevant departments.
- Capture
and update customer interactions in the CRM/ERP system.
- Share
recurring customer issues with management for process improvement.
- Educate
customers about promotions, warranties, and after-sales services.
- Identify
upselling and cross-selling opportunities.
- Comply
with call quality standards, escalation procedures, and data protection
policies.
- Prepare
daily/weekly customer service reports and feedback summaries.
How to Apply
Send your cv to: hr@royalmabati.com Deadline:
11th Sept., 2025
Supervisor Cleaner at Royal Mabati Factory
We are looking for a diligent Cleaning Supervisor to manage
and guide our cleaning team. The role includes ensuring all areas meet high
cleanliness standards, organizing work schedules, training new staff, and
conducting regular inspections to maintain efficiency and quality.
Key Skills & Qualifications:
- Education:
High school diploma or equivalent; cleaning or facilities management
certifications preferred.
- Experience:
Proven track record in cleaning or supervisory roles, ideally in
commercial/industrial settings.
- Communication:
Strong verbal and written skills for effective team and management
interaction.
- Leadership:
Ability to guide, support, and motivate a cleaning team.
- Accountability:
Ownership of facility cleanliness and hygiene standards.
- Attention
to Detail: Ensuring all tasks meet the highest quality standards.
- Problem-Solving:
Quick and effective in addressing operational issues.
- Time
Management: Skilled in organizing schedules and meeting deadlines.
- Technical
Skills: Knowledge of cleaning equipment, supplies, and safe handling
practices.
- Customer
Focus: Committed to meeting client and occupant expectations.
- Flexibility:
Adaptable to changing schedules and priorities.
- Integrity:
Upholding ethical standards and confidentiality.
- Teamwork:
Collaborating with staff and departments to meet shared goals.
- Innovation:
Identifying ways to improve cleaning processes and efficiency.
Key Competencies
- Team
Oversight: Manage daily cleaning operations, ensuring timely task
completion.
- Staff
Training: Instruct new employees on procedures, safety, and proper
equipment use.
- Scheduling:
Plan and maintain efficient cleaning schedules.
- Quality
Checks: Inspect work regularly and correct deficiencies.
- Inventory
Control: Track supplies/equipment and reorder as needed.
- Regulatory
Compliance: Enforce health, safety, and company standards.
- Client
Relations: Handle customer feedback promptly and professionally.
- Reporting:
Keep accurate records of activities, incidents, and inventory.
- Resolution:
Address operational or performance problems quickly.
- Safety
Promotion: Maintain a safe, hazard-free work environment.
How to Apply
Send your cv to: hr@royalmabati.com Deadline:
11th Sept., 2025
Marketing Manager at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking a Watchtower Officer to join our security team and ensure the
safety and security of our premises, assets, and personnel.
The Watchtower Officer is responsible for vigilant
surveillance of assigned areas, detecting and reporting suspicious activities,
safeguarding company property, and coordinating with the security team for
timely responses.
Key Skills & Qualifications:
- Education:
Bachelor’s degree in Marketing, Business, or related field.
- Proven
experience in marketing strategy, brand management, and campaign
execution.
- Strong
analytical, project management, and communication skills.
- Experience
with marketing tools, CRM systems, and reporting platforms is an
advantage.
- Ability
to lead campaigns, manage teams, and deliver measurable results.
Key Competencies
- Develop
and implement comprehensive marketing strategies aligned with business
goals.
- Plan,
execute, and optimize campaigns across social media, email, content, and
advertising.
- Oversee
brand management, content creation, and promotional activities.
- Track,
analyze, and report marketing performance metrics.
- Manage
marketing budgets, vendors, and internal teams to ensure effective
execution.
- Identify
opportunities for lead generation, customer engagement, and brand growth.
- Ensure
consistency of the Royal Mabati brand across all channels.
How to Apply
Send your cv to: hr@royalmabati.com Deadline:
11th Sept., 2025
Royal Mabati Factory Ltd is hiring Sales Representatives – Branch for our outlets in Nakuru, Kakamega, Kericho, Nanyuki, Bungoma, Kisii, Eldoret, and Kisumu.
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking to recruit Sales Representatives – Branch for our outlets in
Nakuru, Kakamega, Kericho, Nanyuki, Bungoma, Kisii, Eldoret, and Kisumu. The
role is responsible for driving branch sales growth, managing day-to-day branch
operations, and ensuring exceptional customer service. This position combines
field sales activities with branch management duties, including stock
coordination, payments follow-up, and local marketing execution.
Key Skills & Qualifications:
- Education:
Diploma or Degree in Sales & Marketing, Business Administration, or a
related field.
- At
least 2 years’ experience in sales, retail, or branch operations
(experience in the construction/steel industry is an advantage).
- Knowledge
of sales techniques, customer engagement, and basic inventory control.
- Strong
communication, interpersonal, and negotiation skills.
- Proficiency
in MS Office and CRM systems.
- Valid
driving license will be an added advantage.
Key Competencies
- Drive
sales in the assigned branch territory through walk-in customers and field
visits.
- Identify
and pursue new business opportunities while maintaining relationships with
existing clients.
- Conduct
product demonstrations and presentations to enhance market penetration.
- Manage
daily branch operations including opening, closing, and safeguarding
assets.
- Attend
to customer inquiries, complaints, and provide after-sales support.
- Process
and dispatch customer orders, ensuring timely delivery and accurate
documentation.
- Monitor
branch stock levels, conduct reconciliations, and request replenishments.
- Process
customer payments, maintain accurate daily records, and follow up on
outstanding balances.
- Prepare
and submit daily, weekly, and monthly sales and stock reports.
- Update
CRM with customer interactions and sales activities.
- Ensure
branch compliance with company policies, safety standards, and operational
procedures.
How to Apply
Send your cv to: hr@royalmabati.com Deadline 29th
Aug, 2025
Procurement Officer at Royal Mabati Factory
The Procurement Officer is responsible for streamlining the
acquisition of goods and services, ensuring operational efficiency and
cost-effectiveness. This role involves supplier negotiations, inventory
management, and adherence to company policies and regulations, while supporting
departmental procurement needs and maintaining accurate records.
Key Skills & Qualifications:
- Bachelor’s
degree in Business Administration, Supply Chain Management, or a related
field (relevant experience may be substituted for a degree).
- Proven
experience in procurement or supply chain management support roles.
- Strong
knowledge of procurement processes, policies, and best practices.
- Proficiency
in Microsoft Office (Word, Excel, PowerPoint) and procurement software
- Excellent
negotiation and vendor management skills.
- Strong
analytical and problem-solving abilities.
- Effective
communication and interpersonal skills. High level of integrity and
professionalism.
- Ability
to work independently and within a team. Strong organizational and time
management skills.
- Attention
to detail and accuracy in documentation.
Key Competencies
- Sourcing
and evaluating suppliers for reliability, quality, and cost-efficiency.
- Negotiating
contracts, terms, and prices to optimize procurement outcomes.
- Maintaining
compliance with procurement policies and legal standards.
- Managing
inventory levels and forecasting procurement needs.
- Developing
strong vendor relationships and conducting regular performance
evaluations.
- Resolving
supplier conflicts and ensuring smooth communication.
- Preparing
detailed procurement reports with key metrics and performance indicators.
Identifying cost-saving opportunities and implementing efficiency
strategies.
- Supporting
administrative procurement tasks and implementing best practices. Staying
updated on industry trends and continuously improving procurement
processes.
How to Apply
Send your cv to: hr@royalmabati.com Deadline 29th
Aug, 2025
Electrical Technician Intern at Royal Mabati Factory
Royal Mabati Factory Ltd is a leading manufacturer and
supplier of high-quality roofing solutions and steel construction materials. We
are seeking to recruit an Electrical Technician Intern to support our technical
team in the maintenance, troubleshooting, and repair of electrical systems and
equipment within our factory. This role is ideal for a recent graduate or
student seeking practical, hands-on experience in an industrial setting.
Key Skills & Qualifications:
- Education:
Diploma or Degree in Electrical Engineering, Electronics Engineering, or a
related technical field from a recognized institution.
- Recent
graduate or continuing student seeking industrial attachment/internship.
- Basic
knowledge of electrical systems, PLCs, and industrial automation.
- Familiarity
with electrical tools, testing equipment, and safety procedures.
- Good
problem-solving skills and keen attention to detail.
- Ability
to work under supervision and as part of a team.
- Strong
communication and organizational skills.
- High
level of integrity, reliability, and professionalism
Key Competencies
- Assist
in the installation, maintenance, and repair of electrical systems,
machinery, and control equipment. Support troubleshooting of electrical
faults in motors, control panels, production machines, and lighting
systems.
- Participate
in preventive maintenance programs to minimize downtime and ensure
operational efficiency. Conduct routine inspections to identify potential
hazards or faulty components.
- Assist
in wiring, circuit installation, and modifications as per technical
requirements.
- Maintain
accurate maintenance and service records in line with company procedures.
- Support
the maintenance team during machine shutdowns and start-ups.
- Adhere
to safety protocols, company policies, and Occupational Safety and Health
Administration (OSHA) standards.
- Perform
any other duties as assigned by the Electrical Supervisor or Maintenance
Manager.
How to Apply
Send your cv to: hr@royalmabati.com Deadline 29th
Aug, 2025
Mechanical Technician Intern at Royal Mabati Factory
Key Skills & Qualifications:
- Education: A
Diploma or Degree (ongoing or completed) in Mechanical Engineering,
Mechatronics, or a related technical field from a recognized institution.
- Must
have completed at least Stage III (or equivalent) of coursework.
- Basic
understanding of mechanical systems and maintenance procedures.
- Familiarity
with common hand tools and mechanical repair techniques.
- Strong
willingness to learn, adapt, and work in a fast-paced manufacturing
environment.
- Good
communication, time management, and teamwork skills.
Key Competencies
- Assist
in conducting routine mechanical maintenance and equipment inspections.
- Participate
in diagnosing mechanical faults in pumps, conveyors, hydraulic systems,
and motors.
- Support
implementation of preventive maintenance schedules (AM & PM).
- Help
document maintenance tasks and update equipment logs.
- Collaborate
with the maintenance and production teams during machine servicing.
- Learn
to operate maintenance tools and adhere to workplace safety standards
(OSHA compliance).
- Assist
in inventory checks of spare parts and tools.
- Participate
in cleaning and inspection support activities during machine downtime.
- Carry
out other maintenance-related duties as assigned by the supervisor.
How to Apply
Send your CV, cover letter, and letter of introduction from
your institution to hr@royalmabati.com
Deadline: Friday, 15th August
Customer Insight Representative at Royal Mabati Factory
Key Skills & Qualifications:
- Education:
Bachelor’s Degree in Business, Marketing, Communication, Statistics, or a
related discipline.
- At
least 1 year of experience in a research, insights, or customer service
role.
- Strong
analytical and problem-solving skills verbal and written communication
- Proficiency
in CRM systems (HubSpot, Salesforce, Zoho) and MS Office
- Empathetic,
detail-oriented, and results-driven
- Able
to manage multiple feedback channels and prioritize key insights
- Team
player with a customer-first mindset
Key Competencies
- Collect
customer feedback via surveys, interviews, reviews, and support channels
- Analyze
trends in feedback and prepare weekly/monthly insight reports
- Identify
pain points in the customer journey and suggest improvements
- Collaborate
with departments (Sales, Marketing, Production) to share findings
- Track
and report customer satisfaction metrics such as NPS and issue resolution
How to Apply
Send your CV, cover letter, and letter of introduction from
your institution to hr@royalmabati.com Deadline:
Friday, 15th August
Digital Marketer at Royal Mabati Factory
Key Skills & Qualifications:
- Education:
Bachelor’s Degree in Marketing, Digital Media, IT, or related field.
- Minimum
2 years of hands-on experience in digital marketing.
- Certification
in Google Ads, Meta Ads, or SEO (preferred).
- Proficiency
in WordPress, CMS platforms, and data analytics tools.
Key Competencies
- Manage
Google Ads, Meta Ads, and PPC campaign performance.
- Develop
SEO strategies and manage website content.
- Oversee
social media calendars, content creation, and engagement.
- Generate
reports using Google Analytics and Meta Business tools.
- Coordinate
with the creative team to produce digital content.
- Data-driven
decision-making skills
- Excellent
content planning and writing abilities
- Familiarity
with modern digital trends and tools
- Strong
analytical and project management skills
How to Apply
Send your CV, cover letter, and letter of introduction from
your institution to hr@royalmabati.com Deadline:
Friday, 15th August
Graphic Designer at Royal Mabati Factory
Key Skills & Qualifications:
- Education:
A Degree or Diploma in Graphic Design, Fine Arts, Communication Design, or
related field.
- Minimum
2 years of experience in design and multimedia production.
- Proficiency
in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro).
- Photography
and basic video editing skills are required.
- Attention
to visual detail and aesthetics
- Ability
to manage multiple projects and meet deadlines
- Excellent
creative and communication skills
- Knowledge
of color theory, typography, and branding
Key Competencies
- Design
marketing collateral including flyers, brochures, social media graphics,
and packaging.
- Capture
and edit high-quality photographs and videos.
- Collaborate
on video projects with the creative team.
- Maintain
brand visual identity across platforms.
- Stay
updated on design trends, tools, and visual storytelling methods.
How to Apply
Send your CV, cover letter, and letter of introduction from
your institution to hr@royalmabati.com Deadline:
Friday, 15th August
Customer Care Manager at Royal Mabati Factory
Key Skills & Qualifications:
- Education:
Bachelor’s degree in Business Admin, Customer Service, Communication, or
related field (minimum requirement).
- Experience:
3-5 years in customer service, with at least 2 years in a supervisory or
managerial role; preferably in a manufacturing or industrial setup.
- Professional
training in CRM, Call Center Management, or CX is an added advantage.
- Strong
computer literacy; must be proficient in MS Office (Excel, Word, Outlook).
- Working
knowledge of inventory, production flow, and dispatch processes is
essential.
- Proven
leadership and team management skills; to supervise and motivate customer
care agents.
- Ability
to develop and implement service procedures and SOPs that drive
consistency and excellence.
- Skilled
in conflict resolution and de-escalation, especially under high-pressure
scenarios.
- Experience
in analyzing feedback and tracking KPIs; with a sharp eye for service
improvement.
- Capable
of coordinating with production, sales, and logistics to close service
loops and resolve issues fast.
Key Competencies
- Strong
leadership and team management skills; to oversee customer care agents
effectively.
- Proven
ability to develop and implement SOPs; ensuring smooth, structured service
delivery.
- Skilled
in managing high call and query volumes; thriving under pressure in
fast-paced setups.
- Conflict
resolution and de-escalation skills; handling complaints with calm and
clarity.
- Ability
to coordinate with production, dispatch, sales, and logistics; resolving
issues swiftly.
- Experience
in analyzing feedback and service data; identifying trends and service
gaps.
- Competency
in training, coaching, and mentoring teams; boosting performance and
morale.
- Strong
problem-solving skills and data-driven decisions; even under tight
pressure.
- High
attention to detail in complaints and delivery issues; no gaps, no
guesswork.
- Strategic
thinking to align service with business goals; driving continuous
improvement.
How to Apply
Send your CV, cover letter, and letter of introduction from
your institution to hr@royalmabati.com Deadline:
Friday, 15th August
ASSISTANT ACCOUNTANT
We are looking for a detail-oriented and highly organized
Assistant Accountant to join our Finance Department. Reporting to the Finance
Manager, this role will support the finance team in managing day-to-day
accounting operations, ensuring accurate financial records, timely
reconciliations, and compliance with internal policies and statutory
requirements.
Key Skills & Qualifications:
- Education:
Diploma or Degree in Accounting, Finance, or a related field.
- Minimum
2-3 years of relevant experience in accounting or finance.
- Proficiency
in accounting software (Sage ERP preferred) and Microsoft Office (Excel).
- Strong
understanding of accounting principles and practices.
- Excellent
attention to detail, accuracy, and organizational skills.
- High
integrity, confidentiality, and ethical standards.
- Ability
to work independently and meet strict deadlines.
- Strong
communication and interpersonal skills.
Key Competencies
- Assist
in preparing monthly and quarterly financial reports.
- Process
and maintain accurate records of accounts payable and receivable.
- Perform
daily bank reconciliations and resolve discrepancies.
- Ensure
timely posting of journal entries into the accounting system.
- Monitor
company expenses and support cost-control initiatives. Support tax filing
processes (VAT, PAYE, withholding tax).
- Prepare
supplier reconciliations and follow up on outstanding issues.
- Assist
in inventory accounting and participate in physical stock counts,
- Maintain
proper filing and documentation of all financial records.
- Monitor
petty cash usage and prepare replenishment reports.
- Provide
audit support by preparing schedules and documentation.
- Participate
in budget preparation and cash flow forecasting.
- Contribute
to continuous improvement of accounting systems and procedures.
How to Apply
Send your cv to: hr@royalmabati.com before
Deadline Wednesday 25th July 2025
ELECTRICAL TECHNICIAN
Are you a skilled and hands-on Electrical Technician looking
to advance your career in a dynamic manufacturing environment? We are seeking a
highly motivated professional to join our team and ensure the smooth running of
our electrical systems and machinery.
Key Skills & Qualifications:
- Education:
Diploma in Electrical or Electronic Engineering from a recognized
institution.
- Minimum
3 years’ practical experience in electrical maintenance in a busy
manufacturing environment.
- Strong
troubleshooting, repair, and servicing skills in electrical installations.
- Ability
to read and interpret electrical plans and drawings.
- Proficiency
in computer applications related to the role.
- Strong
organizational, planning, and problem-solving abilities.
- Ability
to work independently with minimal supervision while demonstrating
integrity and professionalism.
Key Competencies
- Assemble,
install, test, and maintain electrical or electronic wiring, equipment,
and fixtures.
- Carry
out Autonomous Maintenance (AM) and Planned Maintenance (PM) to minimize
downtime.
- Diagnose
and troubleshoot malfunctioning systems, apparatus, and components using
test equipment and tools.
- Respond
to electrical breakdowns promptly and ensure swift resolution.
- Inspect
electrical systems and components to identify hazards, defects, and areas
requiring repair.
- Conduct
circuit analysis and perform hands-on maintenance of machinery
(electrical).
- Maintain
proper records of all electrical maintenance activities and spares used.
- Adhere
to all safety, quality, and housekeeping standards.
How to Apply
Send your cv to: hr@royalmabati.com before Deadline Wednesday 25th July 2025