Internship | Job Vacancies at Royal Mabati Factory Limited

Internship | Job Vacancies at Royal Mabati Factory Limited

In-house Sales Manager at Royal Mabati Factory

The In-House Sales Manager is responsible for driving revenue from walk-in customers, referrals and inbound leads by leading the in-house sales team to achieve high conversion rates, customer satisfaction, and sales efficiency.

The role focuses on maximizing every inbound opportunity through structured processes, team performance management, cross functional collaboration and customer experience excellence.

Key Skills & Qualifications:

  • Education: Bachelor’s Degree in Business Administration, Marketing, Sales and Commerce or any related field
  • At least 4 years’ experience in sales, preferably In-house or office-based sales
  • Strong leadership and team management Skills
  • High commercial acumen and results orientation
  • Strong analytical skills with a problem solving attitude Strong customer management and negotiation skills
  • Strong problem solving skills
  • Loyal and disposed to protect the company’s image
  • Ability to work well independently, and as part of a team.
  • Innovative

Key Responsibilities.

  • Participate in strategic business planning processes
  • Lead, coach and manage the in-house sales team
  • Drive daily, weekly, and monthly sales targets for in-house teams
  • Maximize conversion rates from walk-in customers, inbound calls and Lipa pole pole orders.
  • Ensure timely follow-up on all open quotations and inbound leads
  • Ensure a professional, consistent, and engaging customer experience
  • Manage the HQ showroom
  • Resolve escalations and ensure customer satisfaction
  • Enforce adherence to Sales SOPs and company policies

How to Apply

Send your CV and Cover Letter to: hr@royalmabati.com Deadline: Thursday, 30th April 2026

Assistant Graphic Designer at Royal Mabati Factory

The Assistant Graphic Designer will be responsible for developing and implementing creative design solutions in alignment with Company’s brand guidelines. The role supports all visual communication needs across marketing campaigns, product branding, digital platforms, and corporate communications, with the objective of enhancing brand visibility and customer engagement.

Qualifications & Experience

  • Education: Bachelor’s Degree or Diploma in Graphic Design, Visual Communication, Marketing, or a related field.
  •  Minimum 3 years of experience in a similar graphic design role, preferably in manufacturing, construction, or retail/FMCG sectors.

Key Responsibilities

  • Assist in creating visual content for digital and print (social media, posters, flyers, brochures, banners).
  • Design visuals for digital platforms including website banners, email campaigns, social media posts, and online advertisements.
  • Support senior graphic designer in executing creative concepts and campaigns.
  • Support the design and adaptation of promotional materials for product launches, trade shows, activations, and retail promotions.
  • Liaise with printers, signage suppliers, and production vendors to ensure quality output and timely delivery.
  • Work with internal departments to develop visually engaging internal communication material
  • Stay updated on industry design trends, competitor branding, and new technologies to keep Royal Mabati’s visuals modern and competitive.
  • Suggest fresh ideas to improve visual communication.

Skills & Competencies

  • Proficiency in Adobe Creative Suite: Illustrator, Photoshop, InDesign (After Effects is a plus). Ability to design for both digital and print platforms.
  • Familiarity with photography, videography, or basic video editing is an advantage.

How to Apply

Send your cv to: hr@royalmabati.com Deadline Tuesday, 21st April, 2026

Content Moderator at Royal Mabati Factory

Content Moderator

The Content Moderator will be responsible for managing and maintaining Royal Mabati Manufacturing Company’s online reputation across digital platforms. The role ensures compliance with community standards, quick response to flagged content, accurate escalation of high-risk material, and active support for customer engagement all to uphold the organization’s brand integrity and digital presence.

Qualifications & Experience

  • Education: Diploma or Bachelor’s Degree in Communications, Journalism, Digital Media, Marketing, or a related field.
  • Experience working in content moderation, customer service, or any high-volume, KPI-driven environment is preferred.

Key Responsibilities

  • Monitor and review user-generated content (e.g., posts, comments, messages) across platforms daily, ensuring alignment with community guidelines, brand values, and regulatory standards•
  • Respond to or flag inappropriate or harmful content minutes.
  • Ensure consistent accuracy in identifying and escalating high-risk content
  • Generate daily reports summarizing content review volumes, response times, compliance adherence, and escalation performance.
  • Stay up to date with evolving community guidelines, platform policies, industry trends, and digital norms.
  • Stay updated on industry design trends, competitor branding, and new technologies to keep the company’s visuals modern and competitive.
  • Continuously seek feedback to improve the quality and effectiveness of creative work.

Skills & Competencies

  • Proficient with social media platforms (e.g., Facebook, Instagram, Twitter, Meta, WhatsApp).
  • Familiarity with moderation tools is an advantage.
  • Strong typing speed, accuracy, and computer literacy.
  • Capable of working under time constraints to meet daily targets.

How to Apply

Send your cv to: hr@royalmabati.com Deadline Tuesday, 21st April, 2026

Quality Assurance Officer at Royal Mabati Factory

To ensure the calls being made to our customers adhere to the set standards through following of scripts provided. Also, tracking all open quotations and closing them. Also it’s the responsibility of this role to give the business market feedback captured during call listening and during customer interactions while closing the quotations.

Key Skills And Qualifications:

  • Diploma or Degree in any business related field or Customer care
  • 1-3 years in sales
  • Customer – first mindset and ability to provide real-time support • Very analytical
  • Keen attention to details
  • Results-oriented, strategic thinker and proactive problem solver
  • Can work under minimal supervision
  • Strong communication and interpersonal skills

Key Roles:

  • Closing open quotations
  • Analyzing and reporting of findings as per the scripts
  • Process improvement & gap management
  • Any other duty as may be given by your line manager
  • Monitoring and evaluating customer interactions to ensure accuracy, compliance and professionalism

How to Apply

Send your cv to: hr@royalmabati.com Deadline Friday, 03rd April, 2026

Motorist at Royal Mabati Factory Limited

To operate company motorcycle to ensure safe, timely and efficient delivery of Royal Mabati Factory limited products across the country, while maintaining vehicle roadworthiness, compliance with traffic laws, and upholding company safety and customer service standards

Qualifications & Experience

  • Education: Minimum KCSE certificate.
  • Valid Kenyan driving licenses (Class BCE) with a clean driving record.
  • Valid Certificate of good conduct.
  • Minimum of 2 years’ experience in similar roles on busy highways.
  • Kenyan traffic laws, NTSA driving regulations, and highway code.
  • Must be a drug free user.

Key Responsibilities

  • Operate company-assigned motorbikes
  • Conduct thorough pre-tips and post-trip inspections, covering oil, coolant, brakes, tyres, lights and general motorcycle condition.
  • Adhere strictly to NTSA regulations, road safety laws, and internal transport policies
  • Ensure timely and accurate delivery of any consignment send and or assigned by designated persons in the company
  • Optimize delivery routes for fuel and time efficiency
  • Maintain accurate trip sheets, delivery notes and fuel consumption logs
  • Schedule and monitor regular motorcycle servicing and ensure roadworthiness at all times

Skills & Competencies

  • Integrity, accountability, and high safety consciousness
  • Physical fitness for long distance driving
  • Customer service orientation during deliveries

How to Apply

Send your cv to: hr@royalmabati.com Deadline Friday, 27th March, 2026

Field Sales Representative at Royal Mabati Factory Limited

The Field Sales Representative will be responsible for driving sales and generating new business opportunities through direct interaction with clients in the field. This role involves actively seeking out new sales leads, meeting potential clients, and maintaining relationships with existing clients to achieve sales targets and contribute to the company’s revenue growth.

Qualifications & Experience

  • Education: Diploma or Bachelor’s Degree in Sales, Marketing, or Business Administration.
  • Minimum 2-3 years of experience in field sales or business development.
  • Strong communication, negotiation, and presentation skills.
  • Proficient in CRM tools and Microsoft Office Suite.
  • Self-motivated, results-driven, and willing to travel extensively.

Key Responsibilities

  • Conduct field visits, product demonstrations, and sales presentations.
  • Follow up on leads, quotations, and ensure timely closure of deals.
  • Identify and pursue new market segments and business opportunities.
  • Conduct competitor analysis and provide market intelligence reports.
  • Educate clients on product features, pricing, and benefits
  • Maintain detailed records of sales activities, client visits, and pipeline status.

Skills & Competencies

  • Excellent written,verbal and interpersonal skills
  • Problem solving skills and multi-tasking capabilities
  • Proficiency in Ms Word and Excel
  • Customer service orientation during deliveries

How to Apply

Send your cv and Cover Letter to: hr@royalmabati.com Deadline Friday, 27th March, 2026

Truck Driver at Royal Mabati Factory

The Driver will be responsible for the safe, timely, and efficient delivery of company items to clients, while maintaining vehicle safety, adhering to transport laws, and ensuring excellent customer service.

Key Skills & Qualifications:

  • Education: High school diploma or equivalent.
  • Experience: 2-3 years of driving experience, including 6-wheelers and above.
  • Valid driver’s license.
  • Must be above 30 years of age.
  • Zero negligence accident record (verified by police/court records).
  • Must attach CID clearance.
  • Should not have been out of driving for the last 2 years.
  • Provide referee contacts of two directors from former companies.
  • Strong time management, communication, and customer service skills.
  • Physically fit and able to handle heavy lifting.

Key Competencies:

  • Safely load, transport, and deliver items to clients and businesses.
  • Review delivery orders for completeness and accuracy.
  • Assist in loading/unloading items.
  • Maintain a safe driving record and comply with traffic laws.
  • Complete delivery logs, reports, and related documentation.
  • Ensure vehicles are properly maintained and report mechanical issues promptly.
  • Monitor vehicle insurance, inspection, and service schedules.
  • Provide excellent customer service, addressing inquiries and complaints.

How to Apply

Send your CV and Cover Letter to: hr@royalmabati.com

In-House Sales Representative at Royal Mabati Factory

The In-House Sales Representative is responsible for driving sales by converting walk-in customers, inbound inquiries, and leads into confirmed orders. The role ensures excellent customer engagement while delivering a consistent Royal Mabati sales and brand experience.

Qualifications & Experience

  • Education: Qualifications & Experience
  • Diploma or Degree in Sales, Marketing, Business Administration, or related field
  • 1-3 years’ experience in sales, retail, or customer-facing roles preferred
  • Experience in roofing, construction, hardware, or manufacturing is an added advantage

Key Responsibilities

  • Attend to in-person or inbound customer inquiries about products and pricing.
  • Promote products and close sales within the office/showroom environment. Follow up on internal leads and referrals.
  • Update CRM with lead status and interaction notes.
  • Provide personalized service and build rapport with walk-in clients.
  • Handle objections and guide customers through the purchase process. • Meet or exceed individual sales targets.
  • Report daily sales figures and lead conversions.
  • Adhere to company sales policies and procedures.
  • Ensure accuracy in product descriptions and price communication

Skills & Competencies

  • Strong communication and persuasion skills (English & Kiswahili)
  • Sales-driven with strong closing ability
  • Customer-focused and results-oriented
  • Ability to explain technical products clearly
  • Organized and detail-oriented
  • Comfortable working in a fast-paced sales environment
  • Basic computer literacy (CRM, Excel, POS systems)

How to Apply

Send your cv to: hr@royalmabati.com Deadline Friday, 6th March, 2026

Business Development Officer at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking to recruit a Business Development Officer to drive market growth, strengthen customer relationships, and expand our client base across key markets.

Key Skills & Qualifications:

  • Education: Bachelor’s degree in Business Administration, Commerce, Marketing, Sales, or a related field.
  • At least 2-3 years’ experience in business development, sales, or client relationship management.
  • Strong knowledge of B2B and B2C sales processes.
  • Experience with CRM systems, proposal writing, and tender preparation.
  • Excellent communication, negotiation, and networking skills.
  • Ability to analyze market data and prepare reports.
  • Results-oriented, strategic thinker, and proactive problem-solver.
  • Demonstrated motorcycle riding proficiency will be considered an added advantage.

Key Roles

  • Conduct market research to identify new customers, markets, and business trends.
  • Generate qualified leads through networking, referrals, and outreach.
  • Prepare and customize sales proposals, quotations, and tender documents.
  • Maintain client relationships and ensure high levels of customer satisfaction.
  • Support sales conversion efforts including presentations, negotiations, and follow-ups.
  • Track competitor activities and provide insights for strategic decisions.
  • Ensure proper documentation of proposals, contracts, and client engagements.
  • Collaborate with Sales, Marketing, Finance, and Customer Service teams.
  • Prepare and submit timely business development reports.
  • Represent the company in exhibitions, events, and networking forums

How to Apply

Send your CV and Cover Letter to hr@royalmabati.com Deadline: Friday, 23rd January 2026

Only shortlisted candidates will be contacted.

Brand Ambassador at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are looking for a dynamic and outgoing Brand Ambassador to be the face of our brand, drive awareness, and build strong relationships with customers through impactful product promotion and engagement.

Key Skills & Qualifications:

  • Education: Diploma or Degree in Marketing, Business, Communications, or related field.
  • 1-3 years in sales, promotions, field marketing, or customer-facing roles (especially in FMCG, construction, or financing).
  • Fluency in English and local dialects.
  • Strong communication and interpersonal skills
  • Confidence and professionalism in brand representation
  • Customer-first mindset and ability to provide real-time support
  • Visual merchandising and product presentation skills
  • Cultural awareness and understanding of local retail dynamics
  • Results-oriented, strategic thinker, and proactive problem-solver.
  • Demonstrated motorcycle riding proficiency will be considered an added advantage.

Key Roles

  • Promote Royal Mabati products through market activations, demonstrations, and customer engagements to enhance brand awareness and drive demand.
  • Support customer onboarding by providing product information, basic training, and guidance to dealers, stockists, and end users.
  • Build and maintain strong working relationships with customers, distributors, and key stakeholders to strengthen brand loyalty.
  • Participate in marketing campaigns, roadshows, exhibitions, and other brand support activities as required.
  • Gather customer feedback, market insights, and competitor information, and submit timely reports to support decision-making.

How to Apply

Send your CV and Cover Letter to hr@royalmabati.com Deadline: Friday, 23rd January 2026. Only shortlisted candidates will be contacted

Quality Control Intern at Royal Mabati Factory

Royal Mabati Factory Limited is seeking a motivated and detail-oriented individual to join our team as a Quality Control Intern. The ideal candidate will support the implementation of conformity assessment systems for the inspection and certification of locally manufactured and imported materials, ensuring adherence to approved specifications and high-quality standards.

Key Skills & Qualifications:

  • Education: Currently pursuing or recently completed a degree or diploma in Quality Management, Chemistry, Engineering, or a related field.
  • Strong attention to detail and commitment to accuracy.
  • Good analytical and problem-solving skills.
  • Ability to follow and enforce quality standards.
  • Strong communication skills to advise production teams and management.
  • Familiarity with testing procedures and quality documentation is an advantage.
  • Ability to maintain records systematically and work with minimal supervision.

Key Competencies:

  • Constant internal tests against standards.
  • Material classification accuracy at 100% by enforcing segregation of prime sheets from scraps before handing over to dispatch team.
  • Periodic testing of Royal Mabati products by third party (KEBS).
  • Site inspection of customer complaints and coming up with CAPA (Corrective and Preventive Action).
  • Maintaining proper record of raw material test and assessment report at the head office and branches.
  • Analyze and investigate material complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.
  • Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions.

How to Apply

Send your CV to: hr@royalmabati.com Application Deadline: 16th January, 2026

Only shortlisted candidates will be contacted.

Field Sales Representatives Internship opportunities at Royal Mabati Factory Limited

FIELD SALES REPRESENTATIVES – INTERN

Location: Tharaka Nithi, Embu, Bungoma, Nyandarua, Laikipia, Kirinyaga, Nyeri, Ruiru and Kakamega

The Field Sales Representative Intern supports the sales team in driving sales and revenue growth by assisting in building and maintaining client relationships, identifying potential sales opportunities, and delivering quality customer service. This role involves accompanying senior sales representatives to client meetings, learning to understand customer needs, and helping propose suitable solutions while gaining hands-on field sales experience.

Key Skills & Qualifications:

  • Education: Diploma or Bachelor’s Degree in Sales, Marketing, or Business Administration.
  • Strong communication, negotiation, and presentation skills.
  • Self-motivated, results-driven, and willing to travel extensively.
  • Proficient in Microsoft Office Suite.

Key Competencies:

  • Conduct field visits, product demonstrations, and sales presentations.
  • Follow up on leads, quotations, and ensure timely closure of deals.
  • Build and maintain long-term client relationships.
  • Identify and pursue new market segments and business opportunities.
  • Educate clients on product features, pricing, and benefits.
  • Coordinate with internal teams for smooth order fulfillment.

How to Apply

Interested candidates should clearly indicate their preferred work station
(ie, Tharaka Nithi, Embu, Bungoma, Nyandarua, Laikipia, Kirinyaga, Nyeri, Ruiru and Kakamega..)
in the subject line of their application.

Send your CV to: hr@royalmabati.com Application Deadline: Friday, 16th January, 2026

Only shortlisted candidates will be contacted.

Telesales Agent at Royal Mabati Factory

The Telesales Representative drives sales and delivers exceptional customer service. You will proactively make outbound calls and manage inbound calls to convert prospects into customers and foster strong relationships with existing clients to ensure repeat business. The role will focus on achieving sales targets and providing a customer-centric approach to enhance satisfaction and loyalty.

Key Skills & Qualifications:

  • Education: Diploma in a relevant field such as Business Administration, Marketing, Communication, Sales, or related area. (A high school certificate (KCSE) may be acceptable if accompanied by strong communication skills and sales aptitude.)
  • 1-3 years of experience in telesales, call centre, telemarketing, or customer Key Skills &
  • CompetenciesProficiency in CRM systems and Microsoft Office Suite.
  • Excellent verbal and written communication in English (Swahili is often an added advantage).
  • Strong persuasion and negotiation skills to close sales and meet targets. Effective telephone etiquette and

Key Competencies:

  • Contact prospective and existing customers to promote products and services.
  • Follow up on sales leads and convert them into actual sales.
  • Maintain a database of customer information, purchase history, and preferences.
  • Handle customer queries and provide product information accurately.
  • Meet or exceed monthly and quarterly sales targets.
  • Maintain call quality and professionalism at all times.
  • Record all customer interactions and sales activities in the CRM system.
  • Submit daily call reports, sales updates, and lead status to the supervisor.

How to Apply

Send your CV to: hr@royalmabati.com Application Deadline: 16th January, 2026

 Royal Mabati Factory Ltd is looking for a reliable and organized Inventory Store Clerk 

 The successful candidate will be responsible for managing stock records, monitoring inventory levels, issuing materials, and ensuring accurate documentation of all store transactions.
📩 Send your CV and Cover Letter to: hr@royalmabati.com

 📅 Deadline: Thursday, 20th November 2025
 Only shortlisted candidates will be contacted.

Mechanical Technician at Royal Mabati Factory

The Mechanical Technician will be responsible for the maintenance, troubleshooting, and repair of mechanical equipment and systems within the factory. This role plays a key part in sustaining high operational efficiency and implementing preventive maintenance measures that support continuous production.

Key Skills & Qualifications:

  • Education: Minimum academic qualification- Diploma or Certificate in Automotive Engineering, Mechatronics, Auto-Electrical Engineering, or a related technical field.
  • Auto-Electrical training or certification is an added advantage, especially in 12V/24V systems used in commercial trucks.
  • Experience: Minimum 3 years of hands-on experience in mechanical and electrical maintenance of heavy commercial vehicles, including diagnostics, repair, and routine servicing.
  • Proven experience with fleet maintenance systems and working on multi-brand commercial trucks (e.g., Isuzu, Fuso, Mercedes, etc.).
  • Experience in wiring and installing tracking systems or telematics (preferred).
  • Familiarity with workshop safety procedures and preventive maintenance best practices. • Ability to read and interpret technical manuals, wiring diagrams, and diagnostic codes.
  • Valid driving license for heavy commercial vehicles is preferred and may be required for test-driving repaired vehicles.

Key Competencies

  • Inspect, diagnose, and repair mechanical issues in heavy commercial trucks.
  • Perform scheduled maintenance such as oil changes, brake adjustments, wheel alignments, and engine tune-ups.
  • Repair or replace faulty components in engine, transmission, suspension, steering, cooling, and braking systems.
  • Conduct road tests to ensure vehicles meet performance standards after repair.
  • Maintain service records for each vehicle serviced or repaired.
  • Diagnose and repair electrical issues including wiring, lighting systems, sensors, alternators, batteries, and starter motors.
  • Install, repair, and maintain fleet management systems, GPS trackers, or telematics devices.
  • Troubleshoot dashboard warning lights and onboard diagnostics (OBD) codes.
  • Test and repair ECUs, relays, and fuses.
  • Perform inspections using checklists and service manuals.
  • Ensure compliance with internal and government standards.

How to Apply

Send your CV and Cover Letter to hr@royalmabati.com Deadline: Wednesday, 15th October 2025 Only shortlisted candidates will be contacted.

Mechanical Technician Intern at Royal Mabati Factory

We are seeking a passionate and motivated Mechanic Intern to join our transport & fleet management team. This internship provides an exciting opportunity to gain hands-on experience in assisting in the maintenance and repairing of commercial trucks while working alongside experienced professionals.

Key Skills & Qualifications:

  • Education: Diploma/Certificate in Automotive Engineering, Mechanical Engineering, or related technical field (awaiting graduation or recently completed).
  • Basic knowledge of diesel engines, mechanical systems, and workshop tools.
  • Willingness to learn electrical diagnostics (12V/24V systems).
  • Good communication skills, discipline, and teamwork ability.
  • High integrity, attention to detail, and a strong work ethic.
  • Knowledge: Vehicle systems, preventive maintenance basics, workshop safety.
  • Technical Skills: Basic mechanical repair, familiar with diagnostic tools.
  • Soft Skills: Problem-solving, eagerness to learn, time management, and collaboration.

Key Competencies

  • Assist in routine servicing of company trucks (oil changes, brake adjustments, tyre checks, etc.).
  • Support senior mechanics in diagnosing and repairing mechanical and electrical faults.
  • Participate in preventive maintenance schedules and daily vehicle inspections.
  • Help in preparing service/job cards and maintaining accurate workshop records.
  • Maintain a safe, clean, and organized work environment while adhering to HSE standards. • Carry out any other duties as assigned by the supervisor.

How to Apply

Send your CV and Cover Letter to hr@royalmabati.com Deadline: Wednesday, 15th October 2025

Only shortlisted candidates will be contacted.

Watchtower Officer at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking a Watchtower Officer to join our security team and ensure the safety and security of our premises, assets, and personnel.

The Watchtower Officer is responsible for vigilant surveillance of assigned areas, detecting and reporting suspicious activities, safeguarding company property, and coordinating with the security team for timely responses.

Key Skills & Qualifications:

  • Education: Minimum KCSE certificate or equivalent; Diploma in Security Management or related field is an added advantage.
  • 1-3 years’ experience in a security or surveillance role, preferably in watchtower operations or facility security.
  • Basic knowledge of security operations, emergency procedures, and surveillance techniques.
  • Keen observation, attention to detail, and strong communication skills.
  • Ability to make quick decisions under pressure and remain calm in emergencies.
  • Physical fitness and comfort working in elevated positions.
  • High integrity, alertness, and situational awareness.

Key Competencies

  • Maintain constant surveillance from the watchtower or designated observation points.
  • Monitor entry and exit points for unauthorized access using CCTV, binoculars, and other equipment.
  • Report security breaches, suspicious persons, or unusual incidents promptly to the Security Supervisor.
  • Assist ground security personnel during emergencies and coordinate response actions.
  • Protect company assets within surveillance zones, including parking areas and storage facilities.
  • Adhere to all security protocols, company policies, and safety guidelines.
  • Conduct routine checks on surveillance equipment and submit daily incident reports.

How to Apply

Send your cv to: hr@royalmabati.com Deadline: 11th Sept., 2025

Marketing Manager at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking a Watchtower Officer to join our security team and ensure the safety and security of our premises, assets, and personnel.

The Watchtower Officer is responsible for vigilant surveillance of assigned areas, detecting and reporting suspicious activities, safeguarding company property, and coordinating with the security team for timely responses.

Key Skills & Qualifications:

  • Education: Bachelor’s degree in Marketing, Business, or related field.
  • Proven experience in marketing strategy, brand management, and campaign execution.
  • Strong analytical, project management, and communication skills.
  • Experience with marketing tools, CRM systems, and reporting platforms is an advantage.
  • Ability to lead campaigns, manage teams, and deliver measurable results.

Key Competencies

  • Develop and implement comprehensive marketing strategies aligned with business goals.
  • Plan, execute, and optimize campaigns across social media, email, content, and advertising.
  • Oversee brand management, content creation, and promotional activities.
  • Track, analyze, and report marketing performance metrics.
  • Manage marketing budgets, vendors, and internal teams to ensure effective execution.
  • Identify opportunities for lead generation, customer engagement, and brand growth.
  • Ensure consistency of the Royal Mabati brand across all channels.

How to Apply

Send your cv to: hr@royalmabati.com Deadline: 11th Sept., 2025

Depot Manager at Royal Mabati Factory

We are seeking a Depot Manager to oversee and manage the smooth operations of our depot, ensuring efficiency, accuracy, and excellent service delivery.

Key Skills & Qualifications:

  • Education: Bachelor’s Degree or Diploma in Logistics, Supply Chain, Operations Management, or related field.
  • At least 5 years of relevant experience in depot/warehouse/logistics management in a busy manufacturing or FMCG environment.
  • Strong knowledge of stock management systems, dispatch operations, and regulatory compliance.
  • Proven leadership and team management skills.
  • Proficiency in MS Office and ERP/CRM systems.
  • Excellent communication, analytical, and problem-solving skills.

Key Competencies

  • Oversee daily depot operations including production planning, warehouse management, logistics, and dispatch.
  • Supervise production schedules to meet customer demands while minimizing downtime.
  • Ensure accurate documentation of stock, dispatch, and delivery processes.
  • Implement strong stock management controls, conduct reconciliations, and prevent losses.
  • Optimize logistics, vehicle usage, fuel consumption, and delivery scheduling.
  • Lead and supervise a multidisciplinary team, ensuring performance and compliance.
  • Enforce adherence to company policies, SOPs, and safety regulations.
  • Prepare operational reports and liaise with finance, sales, procurement, and logistics teams.

How to Apply

Send your cv to: hr@royalmabati.com Deadline: 11th Sept., 2025

Business Development Officer at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking to recruit a Business Development Officer to drive market growth, strengthen customer relationships, and expand our client base across key markets.

The Business Development Officer will be responsible for identifying new business opportunities, managing client relationships, supporting sales initiatives, and implementing strategies to increase revenue.

Key Skills & Qualifications:

  • Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
  • At least 2-3 years’ experience in business development, sales, or client relationship management.
  • Strong knowledge of B2B and B2C sales processes.
  • Experience with CRM systems, proposal writing, and tender preparation.
  • Excellent communication, negotiation, and networking skills.
  • Ability to analyze market data and prepare reports.
  • Results-oriented, strategic thinker, and proactive problem-solver.

Key Competencies

  • Conduct market research to identify new customers, markets, and business trends.
  • Generate qualified leads through networking, referrals, and outreach.
  • Prepare and customize sales proposals, quotations, and tender documents.
  • Maintain client relationships and ensure high levels of customer satisfaction.
  • Support sales conversion efforts including presentations, negotiations, and follow-ups.
  • Track competitor activities and provide insights for strategic decisions.
  • Ensure proper documentation of proposals, contracts, and client engagements.
  • Collaborate with Sales, Marketing, Finance, and Customer Service teams.
  • Prepare and submit timely business development reports.
  • Represent the company in exhibitions, events, and networking forums.

How to Apply

Send your cv to: hr@royalmabati.com Deadline: 11th Sept., 2025

Customer Relations Agent at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking to recruit a Customer Relations Agent to strengthen our customer care team and ensure excellent service delivery across multiple channels.

The Customer Relations Agent will be responsible for handling customer inquiries, resolving complaints, and providing accurate information across telephone and digital platforms.

Key Skills & Qualifications:

  • Education: Diploma or Degree in Customer Service, Business Administration, Communication, Marketing, or a related field.
  • Professional certification in Customer Service, Call Centre Operations, or CRM is an added advantage.
  • 1-3 years’ experience in a customer service or contact centre environment.
  • Proficiency in CRM systems (e.g., Zendesk, Freshdesk, Zoho Desk) and call management tools.
  • Excellent communication skills in English and Kiswahili.
  • Strong problem-solving, multitasking, and conflict resolution skills.
  • High emotional intelligence, patience, and ability to remain calm under pressure.

Key Competencies

  • Answer inbound customer calls and make outbound follow-up calls.
  • Provide accurate information on orders, payments, deliveries, and company policies.
  • Investigate and resolve customer complaints in coordination with relevant departments.
  • Capture and update customer interactions in the CRM/ERP system.
  • Share recurring customer issues with management for process improvement.
  • Educate customers about promotions, warranties, and after-sales services.
  • Identify upselling and cross-selling opportunities.
  • Comply with call quality standards, escalation procedures, and data protection policies.
  • Prepare daily/weekly customer service reports and feedback summaries.

How to Apply

Send your cv to: hr@royalmabati.com Deadline: 11th Sept., 2025

Supervisor Cleaner at Royal Mabati Factory

We are looking for a diligent Cleaning Supervisor to manage and guide our cleaning team. The role includes ensuring all areas meet high cleanliness standards, organizing work schedules, training new staff, and conducting regular inspections to maintain efficiency and quality.

Key Skills & Qualifications:

  • Education: High school diploma or equivalent; cleaning or facilities management certifications preferred.
  • Experience: Proven track record in cleaning or supervisory roles, ideally in commercial/industrial settings.
  • Communication: Strong verbal and written skills for effective team and management interaction.
  • Leadership: Ability to guide, support, and motivate a cleaning team.
  • Accountability: Ownership of facility cleanliness and hygiene standards.
  • Attention to Detail: Ensuring all tasks meet the highest quality standards.
  • Problem-Solving: Quick and effective in addressing operational issues.
  • Time Management: Skilled in organizing schedules and meeting deadlines.
  • Technical Skills: Knowledge of cleaning equipment, supplies, and safe handling practices.
  • Customer Focus: Committed to meeting client and occupant expectations.
  • Flexibility: Adaptable to changing schedules and priorities.
  • Integrity: Upholding ethical standards and confidentiality.
  • Teamwork: Collaborating with staff and departments to meet shared goals.
  • Innovation: Identifying ways to improve cleaning processes and efficiency.

Key Competencies

  • Team Oversight: Manage daily cleaning operations, ensuring timely task completion.
  • Staff Training: Instruct new employees on procedures, safety, and proper equipment use.
  • Scheduling: Plan and maintain efficient cleaning schedules.
  • Quality Checks: Inspect work regularly and correct deficiencies.
  • Inventory Control: Track supplies/equipment and reorder as needed.
  • Regulatory Compliance: Enforce health, safety, and company standards.
  • Client Relations: Handle customer feedback promptly and professionally.
  • Reporting: Keep accurate records of activities, incidents, and inventory.
  • Resolution: Address operational or performance problems quickly.
  • Safety Promotion: Maintain a safe, hazard-free work environment.

How to Apply

Send your cv to: hr@royalmabati.com Deadline: 11th Sept., 2025

Marketing Manager at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking a Watchtower Officer to join our security team and ensure the safety and security of our premises, assets, and personnel.

The Watchtower Officer is responsible for vigilant surveillance of assigned areas, detecting and reporting suspicious activities, safeguarding company property, and coordinating with the security team for timely responses.

Key Skills & Qualifications:

  • Education: Bachelor’s degree in Marketing, Business, or related field.
  • Proven experience in marketing strategy, brand management, and campaign execution.
  • Strong analytical, project management, and communication skills.
  • Experience with marketing tools, CRM systems, and reporting platforms is an advantage.
  • Ability to lead campaigns, manage teams, and deliver measurable results.

Key Competencies

  • Develop and implement comprehensive marketing strategies aligned with business goals.
  • Plan, execute, and optimize campaigns across social media, email, content, and advertising.
  • Oversee brand management, content creation, and promotional activities.
  • Track, analyze, and report marketing performance metrics.
  • Manage marketing budgets, vendors, and internal teams to ensure effective execution.
  • Identify opportunities for lead generation, customer engagement, and brand growth.
  • Ensure consistency of the Royal Mabati brand across all channels.

How to Apply

Send your cv to: hr@royalmabati.com Deadline: 11th Sept., 2025

Royal Mabati Factory Ltd is hiring Sales Representatives – Branch for our outlets in Nakuru, Kakamega, Kericho, Nanyuki, Bungoma, Kisii, Eldoret, and Kisumu.

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking to recruit Sales Representatives – Branch for our outlets in Nakuru, Kakamega, Kericho, Nanyuki, Bungoma, Kisii, Eldoret, and Kisumu. The role is responsible for driving branch sales growth, managing day-to-day branch operations, and ensuring exceptional customer service. This position combines field sales activities with branch management duties, including stock coordination, payments follow-up, and local marketing execution.

Key Skills & Qualifications:

  • Education: Diploma or Degree in Sales & Marketing, Business Administration, or a related field.
  • At least 2 years’ experience in sales, retail, or branch operations (experience in the construction/steel industry is an advantage).
  • Knowledge of sales techniques, customer engagement, and basic inventory control.
  • Strong communication, interpersonal, and negotiation skills.
  • Proficiency in MS Office and CRM systems.
  • Valid driving license will be an added advantage.

Key Competencies

  • Drive sales in the assigned branch territory through walk-in customers and field visits.
  • Identify and pursue new business opportunities while maintaining relationships with existing clients.
  • Conduct product demonstrations and presentations to enhance market penetration.
  • Manage daily branch operations including opening, closing, and safeguarding assets.
  • Attend to customer inquiries, complaints, and provide after-sales support.
  • Process and dispatch customer orders, ensuring timely delivery and accurate documentation.
  • Monitor branch stock levels, conduct reconciliations, and request replenishments.
  • Process customer payments, maintain accurate daily records, and follow up on outstanding balances.
  • Prepare and submit daily, weekly, and monthly sales and stock reports.
  • Update CRM with customer interactions and sales activities.
  • Ensure branch compliance with company policies, safety standards, and operational procedures.

How to Apply

Send your cv to: hr@royalmabati.com Deadline 29th Aug, 2025

Procurement Officer at Royal Mabati Factory

The Procurement Officer is responsible for streamlining the acquisition of goods and services, ensuring operational efficiency and cost-effectiveness. This role involves supplier negotiations, inventory management, and adherence to company policies and regulations, while supporting departmental procurement needs and maintaining accurate records.

Key Skills & Qualifications:

  • Bachelor’s degree in Business Administration, Supply Chain Management, or a related field (relevant experience may be substituted for a degree).
  • Proven experience in procurement or supply chain management support roles.
  • Strong knowledge of procurement processes, policies, and best practices.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and procurement software
  • Excellent negotiation and vendor management skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills. High level of integrity and professionalism.
  • Ability to work independently and within a team. Strong organizational and time management skills.
  • Attention to detail and accuracy in documentation.

Key Competencies

  • Sourcing and evaluating suppliers for reliability, quality, and cost-efficiency.
  • Negotiating contracts, terms, and prices to optimize procurement outcomes.
  • Maintaining compliance with procurement policies and legal standards.
  • Managing inventory levels and forecasting procurement needs.
  • Developing strong vendor relationships and conducting regular performance evaluations.
  • Resolving supplier conflicts and ensuring smooth communication.
  • Preparing detailed procurement reports with key metrics and performance indicators. Identifying cost-saving opportunities and implementing efficiency strategies.
  • Supporting administrative procurement tasks and implementing best practices. Staying updated on industry trends and continuously improving procurement processes. 

How to Apply

Send your cv to: hr@royalmabati.com Deadline 29th Aug, 2025

Electrical Technician Intern at Royal Mabati Factory

Royal Mabati Factory Ltd is a leading manufacturer and supplier of high-quality roofing solutions and steel construction materials. We are seeking to recruit an Electrical Technician Intern to support our technical team in the maintenance, troubleshooting, and repair of electrical systems and equipment within our factory. This role is ideal for a recent graduate or student seeking practical, hands-on experience in an industrial setting.

Key Skills & Qualifications:

  • Education: Diploma or Degree in Electrical Engineering, Electronics Engineering, or a related technical field from a recognized institution.
  • Recent graduate or continuing student seeking industrial attachment/internship.
  • Basic knowledge of electrical systems, PLCs, and industrial automation.
  • Familiarity with electrical tools, testing equipment, and safety procedures.
  • Good problem-solving skills and keen attention to detail.
  • Ability to work under supervision and as part of a team.
  • Strong communication and organizational skills.
  • High level of integrity, reliability, and professionalism

Key Competencies

  • Assist in the installation, maintenance, and repair of electrical systems, machinery, and control equipment. Support troubleshooting of electrical faults in motors, control panels, production machines, and lighting systems.
  • Participate in preventive maintenance programs to minimize downtime and ensure operational efficiency. Conduct routine inspections to identify potential hazards or faulty components.
  • Assist in wiring, circuit installation, and modifications as per technical requirements.
  • Maintain accurate maintenance and service records in line with company procedures.
  • Support the maintenance team during machine shutdowns and start-ups.
  • Adhere to safety protocols, company policies, and Occupational Safety and Health Administration (OSHA) standards.
  • Perform any other duties as assigned by the Electrical Supervisor or Maintenance Manager.

How to Apply

Send your cv to: hr@royalmabati.com Deadline 29th Aug, 2025

Mechanical Technician Intern at Royal Mabati Factory

Key Skills & Qualifications:

  • Education: A Diploma or Degree (ongoing or completed) in Mechanical Engineering, Mechatronics, or a related technical field from a recognized institution.
  • Must have completed at least Stage III (or equivalent) of coursework.
  • Basic understanding of mechanical systems and maintenance procedures.
  • Familiarity with common hand tools and mechanical repair techniques.
  • Strong willingness to learn, adapt, and work in a fast-paced manufacturing environment.
  • Good communication, time management, and teamwork skills.

Key Competencies

  • Assist in conducting routine mechanical maintenance and equipment inspections.
  • Participate in diagnosing mechanical faults in pumps, conveyors, hydraulic systems, and motors.
  • Support implementation of preventive maintenance schedules (AM & PM).
  • Help document maintenance tasks and update equipment logs.
  • Collaborate with the maintenance and production teams during machine servicing.
  • Learn to operate maintenance tools and adhere to workplace safety standards (OSHA compliance).
  • Assist in inventory checks of spare parts and tools.
  • Participate in cleaning and inspection support activities during machine downtime.
  • Carry out other maintenance-related duties as assigned by the supervisor.

How to Apply

Send your CV, cover letter, and letter of introduction from your institution to hr@royalmabati.com
Deadline: Friday, 15th August

Customer Insight Representative at Royal Mabati Factory

Key Skills & Qualifications:

  • Education: Bachelor’s Degree in Business, Marketing, Communication, Statistics, or a related discipline.
  • At least 1 year of experience in a research, insights, or customer service role.
  • Strong analytical and problem-solving skills verbal and written communication
  • Proficiency in CRM systems (HubSpot, Salesforce, Zoho) and MS Office
  • Empathetic, detail-oriented, and results-driven
  • Able to manage multiple feedback channels and prioritize key insights
  • Team player with a customer-first mindset

Key Competencies

  • Collect customer feedback via surveys, interviews, reviews, and support channels
  • Analyze trends in feedback and prepare weekly/monthly insight reports
  • Identify pain points in the customer journey and suggest improvements
  • Collaborate with departments (Sales, Marketing, Production) to share findings
  • Track and report customer satisfaction metrics such as NPS and issue resolution

How to Apply

Send your CV, cover letter, and letter of introduction from your institution to hr@royalmabati.com Deadline: Friday, 15th August

Digital Marketer at Royal Mabati Factory

Key Skills & Qualifications:

  • Education: Bachelor’s Degree in Marketing, Digital Media, IT, or related field.
  • Minimum 2 years of hands-on experience in digital marketing.
  • Certification in Google Ads, Meta Ads, or SEO (preferred).
  • Proficiency in WordPress, CMS platforms, and data analytics tools.

Key Competencies

  • Manage Google Ads, Meta Ads, and PPC campaign performance.
  • Develop SEO strategies and manage website content.
  • Oversee social media calendars, content creation, and engagement.
  • Generate reports using Google Analytics and Meta Business tools.
  • Coordinate with the creative team to produce digital content.
  • Data-driven decision-making skills
  • Excellent content planning and writing abilities
  • Familiarity with modern digital trends and tools
  • Strong analytical and project management skills

How to Apply

Send your CV, cover letter, and letter of introduction from your institution to hr@royalmabati.com Deadline: Friday, 15th August

Graphic Designer at Royal Mabati Factory

Key Skills & Qualifications:

  • Education: A Degree or Diploma in Graphic Design, Fine Arts, Communication Design, or related field.
  • Minimum 2 years of experience in design and multimedia production.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro).
  • Photography and basic video editing skills are required.
  • Attention to visual detail and aesthetics
  • Ability to manage multiple projects and meet deadlines
  • Excellent creative and communication skills
  • Knowledge of color theory, typography, and branding

Key Competencies

  • Design marketing collateral including flyers, brochures, social media graphics, and packaging.
  • Capture and edit high-quality photographs and videos.
  • Collaborate on video projects with the creative team.
  • Maintain brand visual identity across platforms.
  • Stay updated on design trends, tools, and visual storytelling methods.

How to Apply

Send your CV, cover letter, and letter of introduction from your institution to hr@royalmabati.com Deadline: Friday, 15th August

Customer Care Manager at Royal Mabati Factory

Key Skills & Qualifications:

  • Education: Bachelor’s degree in Business Admin, Customer Service, Communication, or related field (minimum requirement).
  • Experience: 3-5 years in customer service, with at least 2 years in a supervisory or managerial role; preferably in a manufacturing or industrial setup.
  • Professional training in CRM, Call Center Management, or CX is an added advantage.
  • Strong computer literacy; must be proficient in MS Office (Excel, Word, Outlook).
  • Working knowledge of inventory, production flow, and dispatch processes is essential.
  • Proven leadership and team management skills; to supervise and motivate customer care agents.
  • Ability to develop and implement service procedures and SOPs that drive consistency and excellence.
  • Skilled in conflict resolution and de-escalation, especially under high-pressure scenarios.
  • Experience in analyzing feedback and tracking KPIs; with a sharp eye for service improvement.
  • Capable of coordinating with production, sales, and logistics to close service loops and resolve issues fast.

Key Competencies

  • Strong leadership and team management skills; to oversee customer care agents effectively.
  • Proven ability to develop and implement SOPs; ensuring smooth, structured service delivery.
  • Skilled in managing high call and query volumes; thriving under pressure in fast-paced setups.
  • Conflict resolution and de-escalation skills; handling complaints with calm and clarity.
  • Ability to coordinate with production, dispatch, sales, and logistics; resolving issues swiftly.
  • Experience in analyzing feedback and service data; identifying trends and service gaps.
  • Competency in training, coaching, and mentoring teams; boosting performance and morale.
  • Strong problem-solving skills and data-driven decisions; even under tight pressure.
  • High attention to detail in complaints and delivery issues; no gaps, no guesswork.
  • Strategic thinking to align service with business goals; driving continuous improvement.

How to Apply

Send your CV, cover letter, and letter of introduction from your institution to hr@royalmabati.com Deadline: Friday, 15th August

ASSISTANT ACCOUNTANT

We are looking for a detail-oriented and highly organized Assistant Accountant to join our Finance Department. Reporting to the Finance Manager, this role will support the finance team in managing day-to-day accounting operations, ensuring accurate financial records, timely reconciliations, and compliance with internal policies and statutory requirements.

Key Skills & Qualifications:

  • Education: Diploma or Degree in Accounting, Finance, or a related field.
  • Minimum 2-3 years of relevant experience in accounting or finance.
  • Proficiency in accounting software (Sage ERP preferred) and Microsoft Office (Excel).
  • Strong understanding of accounting principles and practices.
  • Excellent attention to detail, accuracy, and organizational skills.
  • High integrity, confidentiality, and ethical standards.
  • Ability to work independently and meet strict deadlines.
  • Strong communication and interpersonal skills.

Key Competencies

  • Assist in preparing monthly and quarterly financial reports.
  • Process and maintain accurate records of accounts payable and receivable.
  • Perform daily bank reconciliations and resolve discrepancies.
  • Ensure timely posting of journal entries into the accounting system.
  • Monitor company expenses and support cost-control initiatives. Support tax filing processes (VAT, PAYE, withholding tax).
  • Prepare supplier reconciliations and follow up on outstanding issues.
  • Assist in inventory accounting and participate in physical stock counts,
  • Maintain proper filing and documentation of all financial records.
  • Monitor petty cash usage and prepare replenishment reports.
  • Provide audit support by preparing schedules and documentation.
  • Participate in budget preparation and cash flow forecasting.
  • Contribute to continuous improvement of accounting systems and procedures.

How to Apply

Send your cv to: hr@royalmabati.com before Deadline Wednesday 25th July 2025

ELECTRICAL TECHNICIAN

Are you a skilled and hands-on Electrical Technician looking to advance your career in a dynamic manufacturing environment? We are seeking a highly motivated professional to join our team and ensure the smooth running of our electrical systems and machinery.

Key Skills & Qualifications:

  • Education: Diploma in Electrical or Electronic Engineering from a recognized institution.
  • Minimum 3 years’ practical experience in electrical maintenance in a busy manufacturing environment.
  • Strong troubleshooting, repair, and servicing skills in electrical installations.
  • Ability to read and interpret electrical plans and drawings.
  • Proficiency in computer applications related to the role.
  • Strong organizational, planning, and problem-solving abilities.
  • Ability to work independently with minimal supervision while demonstrating integrity and professionalism.

Key Competencies

  • Assemble, install, test, and maintain electrical or electronic wiring, equipment, and fixtures.
  • Carry out Autonomous Maintenance (AM) and Planned Maintenance (PM) to minimize downtime.
  • Diagnose and troubleshoot malfunctioning systems, apparatus, and components using test equipment and tools.
  • Respond to electrical breakdowns promptly and ensure swift resolution.
  • Inspect electrical systems and components to identify hazards, defects, and areas requiring repair.
  • Conduct circuit analysis and perform hands-on maintenance of machinery (electrical).
  • Maintain proper records of all electrical maintenance activities and spares used.
  • Adhere to all safety, quality, and housekeeping standards.

How to Apply

Send your cv to: hr@royalmabati.com before Deadline Wednesday 25th July 2025

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