Insurance Specialist at Standard Chartered Bank
Key Responsibilities
- Strategy
Sales Management:
- Collaborate
with the frontline staff to provide Professional Insurance Planning
services & Presales information, Meeting Potential customers.
- Analyse
customers’ financial situation and identify their financial needs;
recommend relevant Insurance solutions to best suit their needs.
- Recommend
and decide appropriate sales distribution and delivery channels and
provide quality after sales – services to maintain the customer
relationship & solicit referral business to expand the customer
base.
- Working
closely with frontline staff to optimize the sales results.
- Continuous
Product training & development across the specific segment. Sales
activation across Job families.
- Manage
sales productivity by doing joint review with Segments Heads.
- Establish
a comprehensive sales process for products and services and guide its
implementation across all segments and branches.
- Support
product development & deployment of appropriate systems and procedures
to support sales and service for Banca.
- Increase
in penetration of Insurance products across client segments.
- Organize
and deliver and present at least 1 segment specific webinar each week.
Support may be obtained from Insurance Service Provider (ISP) or external
stakeholder.
- Report
to segment head daily on team participation.
- Organize
at least one sales meeting and one training meeting weekly for segment
front-liners.
- Manage
leads via Client Experience Management System (CEMS) and ensure 80% of the
leads have been actioned on.
- Bancassurance
CVP Management:
- Look
after and deliver a strong Client Value Proposition (CVP) for all
bancassurance products.
- Work
with product managers to identify market growth/ cross-sell opportunities
to increase product holdings and improved revenues.
- Initiate,
execute and manage marketing programmes and strategies in line with
business.
- Active
analysis and review of all customer bases to understand customer profiles,
behavioural and lifestyle traits (including product holding mix, revenue
contribution, behavioural/ lifestyle analytics) to identify opportunities
for increasing customers’ insurance wallet share (total value).
- Keeping
abreast of market competition, industry practices and best practices to
constantly improve on overall business performance.
- Ensure
brand compliance for all above and below-the-line communication according
to local/ global Bank’s and relevant Insurance Partner standards.
- Portfolio
Management:
- Proper
tracking of Bancassurance Products sales (volume/revenue) to ascertain
quality, growth trends etc across the support branches/channels.
- Proper
management of Banca compliance processes that guide sales processes and
product management to mitigate mis-selling and ensure Treat Customers
Fairly (TCF) applies.
Marketing Management:
- Help
plan and implement marketing strategies to acquire, expand and retain
profitable relationships and grow market share.
- Identify
target customers’ financial, insurance and service needs: review,
recommend and implement products / service offering in liaison with
Product Manager.
- Provide
assistance in directing, motivating, training and coaching sales
distribution / delivery staff.
- Processes
- Establish
a comprehensive sales process for products and services and guide its
implementation across all segments and branches.
- Support
product development & deployment of appropriate systems and procedures
to support sales and service for Banca.
- Increase
in penetration of Insurance products across client segments.
People & Talent
- Key
Talent Themes required for a successful Insurance Specialist:
- Influence:
Action Orientation, Courage
- Work
style: Connectivity between Sales & Customer Centricity, Delegator,
Planner
- Relationship:
Accountability, Builder, Contribution, Encourager
- Thought
Process: Growth Orientation, Performance Orientation
- Governance
& Risk Management
- Ensure
internal controls are in place, monitor for compliance, review for changes
in systems, policies & regulations.
- Fully
comply with all policies, procedures, Key Control Standards to achieve
satisfactory audit grades in local & Group audits.
- KYC /
money laundering: Ensure you remain alert to the risk of money laundering
and assist in the Bank’s efforts in combating it by adhering to the key
principles in relation to identifying our customer, knowing our customer,
reporting suspicious transactions, safeguarding records and not disclosing
suspicions to customers.
- Support
the Business head and Business unit head in driving Operational Risk
Framework (ORF) management and compliance effort at the business and unit
level respectively.
- Regulatory
& Business Conduct
- Display
exemplary conduct and live by the Group’s Values and Code of
Conduct.
- Take
personal responsibility for embedding the highest standards of ethics,
including regulatory and business conduct, across Standard Chartered Bank.
This includes understanding and ensuring compliance with, in letter and
spirit, all applicable laws, regulations, guidelines and the Group Code of
Conduct.
- Effectively
and collaboratively identify, escalate, mitigate and resolve risk, conduct
and compliance matters.
Key stakeholders
- External
- Customers-
Engagement and relationship management
- Internal
- Segment
General Managers and one downs- Segment collaboration/coaching
- Branch
managers and Team Leaders- Support & partnership to deliver superior
customer
- Investment
Advisors and Relationship Managers
- Other
Wealth Specialists- Consultation / advise to customers
- Technology
and Operations support on customer requests, issues
- HR
& L&TD for training
Qualifications
- Education-Degree
in any business-related field
- Certifications-Certificate
of proficiency
Relationship Manager (Mombasa) at Standard Chartered Bank
Job Summary
As a Standard Chartered Relationship Manager, you’ll be
responsible for managing and developing relationships with high-profile clients
to drive business growth and meet the bank’s strategic objectives. You’ll
provide exceptional customer service with the provision of financial solutions
while managing operational risk and regulatory requirements.
About Wealth and Retail Banking
We are an international bank serving individuals and
businesses in the world’s most dynamic markets and help manage and grow their
wealth and expand their businesses at home and overseas through our
inter-connected global network.
Key Responsibilities
The role holder will be responsible for establishing and
maintaining strong client relationships which will translate into revenue and
growth for the bank through the acquisition of High-Net-Worth
Clients (i.e., clients with bankable net worth of above $0.5m)
The growth metrics measured include:
- Grow
the number of High Net Worth (HNW) Clients
- Growth
in Net New Money (NNM)
- Growth
in Product per Client
- Revenue
growth (Increase in Revenue per Client)
- Adhere
to Bank’s Operational Risk and Compliance processes
- Provide
outstanding client experiences.
- Organised,
follow-up leads, complete and record appointments, close customer requests
- Build
relationships for the long-term and understand clients financial needs and
aspirations to grow, manage and protect their wealth, with appropriate
investment solutions.
- Keep
abreast of market trends, new product offerings and the latest campaigns.
Regulatory & Business Conduct
- Display
exemplary conduct and live by the group’s values and code of
conduct.
- Take
personal responsibility for embedding the highest standards of ethics,
including regulatory and business conduct, across Standard Chartered Bank.
- This
includes understanding and ensuring compliance with, in letter and spirit,
all applicable laws, regulations, guidelines and the Group Code of
Conduct.
- Effectively
and collaboratively identify, escalate, mitigate and resolve risk, conduct
and compliance matters.
Skills and Experience
- Banking
knowledge and sales experience.
- Knowledge
and experience in providing complex wealth solutions.
- Outstanding
relationship management skills for affluent and ultra-high clients.
- Good
understanding of wealth products.
- Market
awareness and commercial acumen.
- Work
in a flexible and agile way.
- Courageous,
creative, responsive, and trustworthy.
- Thrives
in an international environment.
- Maintains
a high standard of personal conduct and lives our valued behaviours
Wealth and Retail Banking Graduate Programme Kenya 2026 at Standard Chartered
- Requisition
Number: 43845
- Job
Location: Nairobi, KEN
- Work
Type: Office Working
- Employment
Type: Graduates
- Posting
Start Date: 07/01/2026
- Posting
End Date: 28/02/2026
Job Description:
About the Wealth and Retail Banking team
We serve more than 13 million individuals and small
businesses, with a focus on the affluent segment which encompasses Private
Banking, Priority Private, Priority Banking, and Premium Banking. Within the
mass retail sector, our strategic focus is on emerging affluent clients who
will progress in their wealth journey with us, forming the future pipeline of
affluent clients.
We’re a leading wealth manager in Asia, Africa and the
Middle East, and our deep local presence and international network enables us
to capture the strong structural tailwinds which are driving cross-border
wealth flows. Our comprehensive product offerings span across deposits,
payments, financing, advisory, investments and bancassurance.
About the Graduate Programme – how you’ll learn and grow
Join a skills-first organisation where your potential
matters more than your background. From day one, you’ll build the skills that
matter – through real-world projects, mentoring, and tailored learning
journeys. Our 12-month graduate programme is designed to accelerate your
development and set you up for long-term success. You’ll benefit from:
- Structured
learning: Classroom training combined with hands-on experience
- Global
collaboration: Work with diverse teams and experienced leaders
- Skill
development: Build technical expertise and professional capabilities
In addition to continuous learning opportunities, you’ll be
given early responsibilities and be able to make extensive connections across
different teams, including:
- Affluent Banking: Accelerating
wealth growth for our affluent clients – Personal, Premium, Priority,
Priority Private and Private Banking.
- Wealth
Solutions: Committed to building, managing and protecting
client’s wealth.
- Digital
Banking: Using data and NextGen technology to deliver
personalised banking solutions.
- Bancassurance
Performance and Analytics: Supports the business through the
application of data, AI, and analytics to enhance performance.
Bring the skills and we’ll help you to grow
- We
believe that diverse skills drive innovation, which is why we welcome
students from all degree disciplines and encourage applicants from diverse
backgrounds:
- Strong
academic performance and extracurricular involvement
- Team
players with agility and resilience
- Analytical
thinkers with attention to detail
- Passion
for dynamic, fast-paced environments
- Excellent
project management and communication skills
- Have a
permanent legal right to work in the country you’re applying to
- You
must be a final year student, able to start full-time employment in July
2026.
Key Dates
Start Date: July 2026.
Client Coverage Internship Programme Kenya 2026 at Standard Chartered
- Requisition
Number: 45287
- Job
Location: Nairobi, KEN
- Work
Type: Office Working
- Employment
Type: Intern
- Posting
Start Date: 07/01/2026
- Posting
End Date: 01/03/2026
Job Description:
Client Coverage Internship Programme – 2026
When you join our Client Coverage team, you’ll collaborate
across teams to solve problems, spot opportunities, and deliver sustainable
outcomes – for clients and for the Bank. With our unique global footprint, your
work will have reach and relevance, partnering with governments, financial
institutions, corporations, and investors on projects that shape the future of
finance.
Globally, our Client Coverage teams are part of our
Corporate and Investment Banking (CIB) function, managing and developing our
client relationships. We work across the global network together with our
product partners to deliver working capital, financing, trade, cash and
financial markets solutions for our clients.
Join us if you want to work with some of the most
influential local and global corporates in your geographies. You’ll get the
opportunity to work with lots of different teams within the Corporate &
Investment Banking (CIB) business function and more broadly across the Bank.
About the Internship Programme – how you’ll learn and
grow
Join a skills-first organisation where your potential
matters more than your background. You’ll get the opportunity to work
alongside talented professionals, tackle real business challenges, and discover
what it’s like to be part of a global organisation. You’ll build valuable
skills, contribute to innovative projects, and form connections to last
throughout your career. Many interns go on to join us as graduates – this could
be where your journey begins.
The programme will support your skills
development:
- 10-week
summer internship
- A
structured induction and orientation
- Classroom
learning on our products, platforms and business
- On-the-job
training and technical seminars
- Support
from managers, mentors and buddies
- Networking
events with senior leaders
- Opportunities
to contribute to community initiatives.
Where you could work
You’ll be placed into one of the following teams:
- Corporate
Coverage: Partnering with top-tier multinational, local and
middle-market clients to deliver tailored banking solutions – from cash
management, and trade financing to lending, capital markets, and advisory
services.
- Financial
Institutions Coverage: Partnering with a diverse client base across
banking, insurance, asset management, public sector, and private
equity. The team plays a key role in delivering solutions across
financing, risk management, cash and securities, and investment strategies.
Roles
- Our
industry leading bankers will help you join one of the specialties below.
As part of our assessment process, we help you learn more about the
opportunities and determine which best suits your skills, attributes, and
interests. Whichever route you take, you’ll gain hands-on experience and
become an integral part of the team.
Assistant Relationship Managers
- Support
Senior Relationship Managers in the execution of deals, coordination
between clients and product partners, and account planning and business
approvals. Sales responsibilities will be assigned to you, and you’ll work
with multiple stakeholders to identify opportunities.
Credit Analysts
Assist Relationship Managers in managing risk, structuring
deals, and monitoring existing clients. You’ll gain a deep understanding of our
CIB products and how they are structured. You’ll also conduct credit,
financial, and industry risk analysis, as well as learn about environmental,
sustainability, and reputational risk types and how we manage them.
Bring the skills and we’ll help you to build your career
We believe that diverse skills drive innovation, which is why we welcome
students from all degree disciplines and encourage applicants from diverse
backgrounds. You’ll have:
- Strong
academic performance and extracurricular involvement.
- The
ability to work in a team with agility and resilience.
- Ability
to think analytically with strong attention to detail.
- A
passion for dynamic, fast-paced environments.
- Excellent
project management and communication skills.
- The
permanent legal right to work in
the country you’re applying to.
- You
must be a penultimate year student and available to intern in June 2026*
and start full-time in July
2027.
Key Date
- Start
Date: June 2026.
Global Internship Programme at Standard Chartered—Apply Now!
If you’re looking for hands-on banking internships for undergraduates, that provide an immersive experience of what it’s like to work in a global organisation, look no further. Learn more about our internship opportunities below!
What you’ll experience
Our summer internship programmes allow you to work directly
on real-world problems and build your business skills. You’ll take an active
role in supporting and driving innovation, creating lasting relationships and
connections along the way.
From roles in Wealth and Retail Banking and Investment Banking, to Technology and Audit roles, internship jobs like ours are designed to equip you with the knowledge you need to build a career in banking. Our internships are also a pipeline into our graduate programmes – if you do well, you could get a job offer at the end of the programme.
Global Internship Programme
About the programme
- The Global Internship Programme is the Bank’s structured Internship programme. These Internships typically take place during June – August for 10 weeks
- All interns will join a Standard Chartered country induction, receiving a welcome to the Bank.
- During the internship, interns will be exposed to the inner workings of our business to provide real work experience.
- Interns will be paired up with a ‘buddy’ from the International Graduate Programme to set
- you up for success during your internship and provide you insights into what could be your
- next role as an IG.
- High performing Interns will be eligible for placement in the Bank’s International Graduate
- Programme. For Financial Markets and Transaction Banking, there is an opportunity to be
- considered for other full time entry level roles.
We recruit interns for the following business areas
- Commercial Banking
- Global Banking
- Transaction Banking
- Financial Markets
- Corporate Finance
- Retail Banking
- Wealth Management
- Risk & Conduct, Financial Crime and Compliance
- SC ventures
Eligibility
To apply for an Internship position, you must have the legal right to work on a permanent basis in the country for which you’re applying for the full duration of the internship. If you’re applying in the US, you must have the legal right to work on a permanent basis. If you are applying for an internship in the UAE, Qatar, or Saudi Arabia, priority will be given to the nationals of the country in question. However, we will also consider applications from other Arab nationals.”
Interns must be in their penultimate (second to last) year of study. We will accept internship applications from final year students who are required to complete mandatory National or Military service after graduation.
The Bank does not sponsor work permits for the purposes of Internships.
Evaluation
All Interns participating in the Bank’s Global Internship Programme will be evaluated during the 10th week of employment. Evaluations will be used in final recruitment decisions for the International Graduate Programme and other full-time roles is an opportunity to be considered for other full-time entry-level roles with an aim to provide an offer before the internship is completed.
Apply
Learning and growth experience
Throughout your internship programme you’ll be encouraged
to seek feedback that will help you grow and develop your
knowledge, skills and experience.
At the end of the programme, you’ll be evaluated. Our
intention is to help you see where your strengths are and whether there
are any opportunities for you to further develop.
We’re looking to identify potential, which means the experience you gain at the Bank could lead to a job offer to join our graduate programme.