Kenya Post Office Savings Bank PLC (Postbank) is a wholly Government-owned financial institution incorporated as a Public Limited Company under the Companies Act, 2015.
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Assistant Manager Information Security Systems
Kenya Post Office Savings Bank PLC (Postbank) external
advert OCT 2026 for Assistant Manager Information Security Systems (Ref:
KPOSB/ICT/1/26, Grade PB 4).
Nairobi, Kenya | Full-Time | Job reference: KPOSB/ICT/1/26
About the role
Responsible for providing leadership and coordination to the
IT Security and monitoring computer networks and ICT infrastructure against
cyber-attacks, security threats or unauthorized access to safeguard the Bank's
data and knowledge base. Ensures the integrity, availability, confidentiality
and authenticity of all information assets of the Bank.
Key responsibilities
- Review
security reports that arise from security incidents and ensure that proper
investigations have been carried out and remedial actions put in place
- Ensure
the Bank complies with local regulations e.g. encryption regulations and
privacy laws
- Enforce
compliance to ICT Security policy of the Bank
- Ensure
changes made to ICT systems strictly adhere to change management policy of
the Bank and do not affect availability of services
- Oversee
the development, update, communicate and publish the Information Security
Policy and other operational security policies
- Review
the Bank's ICT security controls and security strategies while ensuring
that the procedures for operating and maintaining those controls are in
place
- Ensure
that the Confidentiality, Integrity and Availability of services are
maintained at the levels agreed in the Operation Level Agreements (OLAs)
- Ensure
that all access to services by external partners and suppliers is subject
to contractual agreements and responsibilities (e.g. non-disclosure
agreements) and are closely monitored
- Ensure
all changes to access are assessed for impact on all security aspects;
including information security policy and controls
- Oversee
the ICT security risk analysis and risk management in coordination with
Risk and ICT Service Continuity Management functions
- Oversee
the Bank's ICT security awareness program to ensure the technology
organisation employees understand the risks / threats to their business,
their responsibilities and how to comply with policies
- Manage
Coordinate the development and testing of the Bank's Disaster Recovery
Plans (DRPs)
- Oversee
the design, development and delivery of enterprise level identity and
access management solutions
- Ensue
that there is a strategy for Identity and Access Management services that
are robust and scalable to support the employees, contractors, partners
and vendors
- Interact
with other department to ensure that staff have the correct level of
access to systems and applications
- Provide
security services to and complement the information technology
architecture while integrating with the business global architecture
- Oversee
the analysis, design, building, testing, and deployment activities related
to IAM components
- Act as
trusted security architecture advisor to provide strategic direction in
leading activities in support of Identity Lifecycle management tools and
technologies and enterprise security objectives
- Review
solutions and recommendations for issues caused by process challenges,
emerging threats and technology changes
- Manage
and support security infrastructure systems & devices (including
Access Control Systems, Patch Management Systems, Web Application
Firewalls, Database Security, Authentication Systems etc.)
- Oversee
the development and implementation of an ICT Risk Management Framework and
Security Control Framework
- Review
and recommend security controls & configurations on systems, databases
and network infrastructure
- Perform
hardening of various operating, applications and database systems
- Design
and implement ICT security architecture and proactively patching and
implementing secure configurations and protocols on ICT systems
- Provide
security guidance during technology projects, systems deployment, upgrades
and changes
- Enforce
the Bank's Information Security policies on ICT systems and equipment as
well as develop security solutions to mitigate against identified security
vulnerabilities
- Liaise
with various stakeholders in the Bank and external partners in enforcing
ICT security standards for ICT infrastructure
Qualifications and requirements
- At
least twelve (12) years relevant work experience in Public service or
Private sector, three (3) of which must be in a supervisory level
- Master's
Degree in Information Technology, Computer Science, Business IT, Software
Engineering, ICT Project Management, Computer Engineering or equivalent
qualification from a recognized Institution
- Bachelor's
Degree in Information Technology, Computer Science, Business IT, Software
Engineering, ICT Project Management, Computer Engineering or equivalent
qualification from a recognized Institution
- Certification
in CCNA/CCNP/CISA/CISM/CISSP or other equivalent security
certifications/qualifications from a recognized institution
- Management
course of not less than four (4) weeks from a recognized institution
- Knowledge
of trends in ICT in the banking and financial services sectors
- Good
understanding of business support services and their related technologies
- Experience
in managing administering systems and infrastructure and managing all
business support software and ICT/communications infrastructure
- In
depth knowledge of server, clients, mobile operating systems and RDBMS
with demonstrated understanding of security architecting of information
systems
- In
depth knowledge of tools used to secure and test security of information
systems
- Demonstrated
knowledge of threats and attack vectors as well as incident response and
management
- Strong
Vulnerability management experience
- Solid
knowledge of security standards, ICT security regulatory and compliance
regulations and standards
- Knowledge
of various programming and scripting languages (e.g., .Net, Java, Perl,
C#)
- Knowledge
of and practical experience with various Internet protocols (e.g., DNS,
TCPIP, SMTP, HTTP, SSL)
- Strong
understanding and knowledge of ICT risk assessment, risk procedures,
security assessment, vulnerability management, penetration testing
- Possess
high levels of integrity, ethical standards and professionalism
- Fulfilled
the requirements of Chapter Six of the Constitution
Apply: Job Details - Postbank Kenya
Assistant Manager Information Systems Audit
Kenya Post Office Savings Bank PLC (Postbank) external
advert OCT 2026 for Assistant Manager Information Systems Audit (Ref:
KPOSB/IA/1/26, Grade PB 4).
Nairobi, Kenya. Full-Time. Job reference: KPOSB/IA/1/26
About the role
Responsible for examining, evaluating and verifying the
Bank's information systems, technology processes, procedures, internal controls
and data to provide independent assurance on the adequacy and effectiveness of
ICT governance, risk management and controls. Plans, executes and reports on
risk-based IS audits covering core banking systems, digital/agency platforms,
cybersecurity, data governance, technology projects, and disaster recovery.
Key responsibilities
- Ensure
through planning that there are adequate internal controls in the systems,
that there is adequate protection of data and ensure its integrity
- Plan,
execute and lead information security audits across the bank
- Asses
the adequacy and effectiveness of ICT governance, technology risk
management, internal controls and information-security arrangements
- Inspect
and evaluate information systems, applications, databases, networks,
operating systems, technology infrastructure and related security controls
- Review
the Bank's core banking system, and other critical applications for
adequacy of application controls, interfaces, configurations, data
integrity, security and availability
- Review
controls over digital, mobile, agency banking and other electronic
channels, including transaction processing, system availability,
customer-data protection and fraud-prevention controls
- Evaluate
the efficiency, effectiveness and compliance of information systems and
technology operations with Bank policies, applicable laws, regulations,
regulatory guidelines and recognized professional standards
- Review
identity and access-management controls, including user administration,
privileged access, segregation of duties, authentication and periodic
access reviews
- Review
system acquisition, development, implementation, integration, migration
and change-management processes for adequate governance, authorization,
testing, security and controls
- Provide
independent assurance over ICT and digital-transformation projects,
including project governance, system implementation, data migration and
post-implementation controls
- Review
controls over data governance, quality, integrity, privacy,
classification, retention, backup and recovery
- Assess
business continuity, ICT disaster recovery, system resilience, backup
arrangements and recovery testing
- Review
third-party, outsourced, vendor and cloud technology arrangements for
information-security, data-protection, service-continuity and related
technology risks
- Review
technology incident-management processes, including identification,
escalation, investigation, root-cause analysis and corrective actions
- Execute
and document audit procedures and ensure findings and conclusions are
supported by sufficient and appropriate audit evidence
- Apply
Computer-Assisted Audit Techniques (CAATs), data analytics and other
technology-enabled audit tools to analyse data, identify anomalies, test
controls and enhance audit coverage
- Perform
forensic investigative systems audits as may be required
- Develop
rigorous best practice recommendations to improve system security on all
levels
- Work
with management to ensure security recommendations comply with the banks
operations
- Collaborate
with departments to improve security compliance manage risk and bolster
effectiveness
- Prepare
reports of system audits findings in addition to providing support for
sophisticated data analysis and extraction through computer assisted audit
techniques (CAATs)
- Monitor
and validate implementation of agreed audit actions and escalate overdue,
recurring or inadequately addressed issues
Qualifications and requirements
- At
least twelve (12) years' relevant work experience in Public Service or
Private Sector, three (3) of which must have been in a supervisory
position
- Master's
degree in Accounting, Finance, Business Administration (Finance and
Accounting option), Information Technology, Information Systems, Computer
Science, Cybersecurity or equivalent qualification from a recognized
institution
- Bachelor's
degree in Accounting, Finance, Business Administration (Finance and
Accounting option), Information Technology, Information Systems, Computer
Science or equivalent qualification from a recognized institution
- Certified
Information Systems Auditor (CISA) or Certified Information Security
Manager (CISM) or equivalent relevant professional qualification
- Registered
member of ISACA or equivalent relevant recognized professional body in
good standing
- Attended
a Management Course lasting not less than four (4) weeks from a recognized
institution
- Demonstrated
knowledge and experience in information systems auditing
- Knowledge
of core banking systems, digital financial services, application controls,
databases, networks and technology infrastructure
- Knowledge
of applicable banking, cybersecurity, data-protection and ICT regulatory
requirements and relevant professional frameworks
- Demonstrated
ability to apply CAATs, data analytics and technology-enabled audit tools
- Strong
numerical, analytical, problem-solving, communication and report-writing
skills
- Fulfilled
the requirements of Chapter Six of the Constitution of Kenya
Apply: Job Details - Postbank Kenya
Principal ICT Officer/Infrastructure Management
Kenya Post Office Savings Bank PLC (Postbank) external
advert OCT 2026 for Principal ICT Officer/Infrastructure Management (Ref:
KPOSB/ICT/2/26, Grade PB 5).
Nairobi, Kenya. Full-Time. Job reference: KPOSB/ICT/2/26
About the role
Provides strategic leadership, planning, governance, and
oversight of the organization's ICT infrastructure environment. Ensures
availability, security, resilience, performance, and scalability of technology
platforms supporting business operations and digital transformation
initiatives.
Key responsibilities
- Provide
end user support and training users on effective and efficient use of ICT
facilities
- Manage
and administer Domain Policies, DNS, DHCP, active directory and Security
- Install,
configure, administer and manage the Corporate Antivirus System and ensure
the appropriate level of anti-virus protection
- Manage
computer hardware preventive maintenance and repairs
- Develop
computer hardware specifications and evaluations
- Install,
Manage and monitor the money transfer systems – Money gram, RIA, Western
union
- Manage
user accounts, file-access and resource privileges
- Implement
and maintenance of FTP, SFTP and Web servers
- Management
of SAN storage and virtualization
- Installation
and management of security certificates
- Monitor
and report on server health
- Develop
and implement ICT infrastructure strategies aligned with organizational
objectives
- Manage
enterprise servers, storage systems, virtualization platforms, and
operating systems
- Ensure
optimum performance, availability, and capacity of ICT infrastructure
- Administer
Windows, Linux, and other enterprise platforms
- Manage
Active Directory, identity management, and access control systems
- Oversee
database and application hosting environments
- Maintain
system documentation and configuration records
- Implement
infrastructure security controls and best practices
- Manage
endpoint security, firewalls, intrusion detection/prevention systems, and
vulnerability management
- Conduct
infrastructure risk assessments and support compliance audits
- Ensure
adherence to organizational ICT security policies and regulatory
requirements
- Develop
and maintain backup and disaster recovery solutions
- Test
business continuity and disaster recovery plans regularly
- Manage
cloud infrastructure services and hybrid environments
- Monitor
cloud resource utilization, costs, and performance
- Coordinate
ICT infrastructure procurement activities
- Manage
relationships with ICT vendors, suppliers, and service providers
- Monitor
SLA compliance and contract performance
- Lead
infrastructure implementation and upgrade projects
- Participate
in digital transformation initiatives
- Prepare
project plans, budgets, and progress reports
- Supervise
ICT Officers infrastructure management
- Recommend
infrastructure improvements and modernization initiatives
Qualifications and requirements
- Minimum
of nine (9) years relevant work experience, three (3) years served at
grade of Senior ICT Officer in public service or private sector
- Bachelor's
degree in Computer Science, Information Technology or equivalent
qualification from a recognized Institution
- Professional
ICT qualification in Microsoft Certified Professional, VMware VCP, ITIL,
AWS, Azure, or Google Cloud certifications
- Management
course lasting not less than four (4) weeks from a recognized institution
- Proficiency
in computer applications
- Good
interpersonal and communication skills
- Possess
high levels of integrity, ethical standards and professionalism
- Knowledge
of Active directory administration
- General
desktop support knowledge including hardware, software, networking,
virtualization and cloud concepts
- Fulfilled
the requirements of Chapter Six of the constitution
Apply: Job Details - Postbank Kenya
ICT Officer/Network Administration
Kenya Post Office Savings Bank PLC (Postbank) external
advert OCT 2026 for ICT Officer/Network Administration (Ref: KPOSB/ICT/3/26,
Grade PB 7).
Nairobi, Kenya. Full-Time. Job reference: KPOSB/ICT/3/26
About the role
Primarily responsible for the management of corporate
network infrastructure including corporate firewalls, routers and switches.
Configures, maintains, supports and optimizes network hardware, software and
communication links, and troubleshoots network performance issues.
Key responsibilities
- The
development, testing and continuous review of a comprehensive disaster
recovery framework and architecture for the Bank's networks and
maintaining comprehensive documentation where required
- Collaborate
with the team lead to asses near and long-term network capacity needs
- Prepare
detailed network specifications, including diagrams, charts, equipment
configurations, or recommended technologies, network mapping, processes,
and service records
- Participate
in evaluation of the technical specification of network and security
related devices or such solutions
- Perform
general network administration including user management, access control
and security
- Deploy
and develop methodologies for testing network performance and providing
network performance statistics and reports
- Select,
deploy and utilize appropriate tools for reporting of IP traffic on the
network
- Support
new and existing equipment, hardware and software upgrades relating to
network equipment
- Manage
and administer active corporate network infrastructure including corporate
firewalls, routers and switches; installing additional servers, keeping
the network operating system up to date and oversee the maintenance of
network workstations
- Manage
and ensure optimal operation of all network hardware and equipment
including routers, switches, and Firewalls; diagnose network problems and
outages
- Manage
and ensure optimal operation of all network hardware and equipment of
Unified communication and collaboration system and diagnosing network
problems and outages
- Manage
and ensure effectiveness of security solutions, including firewalls VPNs
and IDS/IPS systems
- Configure
all networks to ensure their smooth and reliable operation for fulfilling
organizational objectives and processes
- Receive,
prioritize, and respond to incoming work order calls, and /or emails
regarding equipment and /or connectivity problems
- Assist
in support of corporate infrastructure servers such as email, calendaring,
web, license, document management, etc
- Perform
network configurations backup and recovery periodically
- Manage
Internet access filtering, email filtering and related monitoring systems
- Monitor
and maintain the Postbank's wide area network (WAN) to ensure connectivity
availability to all system users
- Liaise
with contracted service providers in reporting and resolving branch
connectivity issues
- Coordinate
and control the network access and usage
- Recommend
changes to improve systems and network configurations and determine
hardware or software requirements related to such changes
- Monitor
network performance to determine whether adjustments need to be made, and
to determine where changes will need to be made in the future
- Provide
the lead and in maintain, troubleshooting, and upgrade the core network
infrastructure
- Monitor
the performance of ICT Network equipment
- Maintain
Local Area Network and Wide Area Network components
Qualifications and requirements
- At
least three (3) years relevant work experience at the grade of ICT Officer
II or comparable position
- Bachelor's
degree in Information Technology, Computer Science, Business IT, Software
Engineering, ICT Project Management, Computer Engineering or equivalent
- Certification
in CCNA, CCNP, CISA, CISSP or equivalent qualification from a recognized
institution
- Knowledge
of operating systems, desktop products, and application systems
- Strong
troubleshooting skills
- Fulfilled
the requirements of Chapter Six of the constitution
Apply: Job Details - Postbank Kenya
ICT Officer/Application Development & System Analyst
Kenya Post Office Savings Bank PLC (Postbank) external
advert OCT 2026 for ICT Officer/Application Development & System Analyst
(Ref: KPOSB/ICT/4/26, Grade PB 7).
Nairobi, Kenya. Full-Time. Job reference: KPOSB/ICT/4/26
About the role
Builds and customizes applications, systems and interfaces
to support the bank's digital platform, internal processes, and other
departments. Provides technical guidance and evaluates software applications
used in the bank.
Key responsibilities
- Analyse
business requirements and designing, testing and developing software to
meet requirements
- Monitor
operational efficiency of existing application systems and recommend
technical solutions
- Customise
and implement acquired software to enable automated functionality
- Analyse
user needs and software requirements to determine feasibility of design
within time and cost constraints
- Modify
existing Applications to correct errors, allowing it to adapt to new
hardware or to improve its performance
- Ensure
application controls are incorporated during design of the software in
order to check on risk exposures
- Conduct
regular test of Applications to ensure set functionalities and security
parameters are in place
- Timely
response to security incidences to avoid adverse consequences to the
business
- Work
with assigned vendors to implement business systems that meet the
banks/user needs and maintaining the applications already developed by
daily applications monitoring
- Verify
the integrity and availability of all applications reviewing system and
application logs
- Design,
develop and implement business applications/products for the Bank
according to existing corporate software development standards
- Train
users on the systems and preparing user documentation during the
development of systems
- Carry
out Integrations and upgrades of various systems in conjunction with
consultants
- Carry
out integrations with partner systems
- Support
the banks digital delivery Channels
- Maintain
the availability and reliability of applications to ensure that ICT can
effectively meet service targets in accordance with planned business
objectives
- Participate
in gathering and /or understanding the organizations business requirements
to be addressed /impacted by the supplier's outsourced
- Ensure
that proper testing occurs for all Application changes released into the
production environments as assigned to you by Line Management
Qualifications and requirements
- At
least three years relevant work experience at the grade of ICT Officer II
or comparable position
- Bachelor's
degree in Information Technology, Computer Science, Business IT, Software
Engineering, ICT Project Management, Computer Engineering or other
relevant qualifications
- Professional
ICT certification in Java, PL/SQL and either JavaScript / JQuery / AJAX,
Object Oriented PHP, Python, HTML5/CSS3, Adobe CS
- Knowledge
in JSON, XML, SQL, RDBMS (Oracle, SQL Server, DB2), JEE platform, and
Linux
- Ability
to facilitate technical discussions with other groups to resolve issues
- Fulfilled
the requirements of Chapter Six of the constitution
Apply: Job Details - Postbank Kenya
Pharmacist
Kenya Post Office Savings Bank PLC (Postbank) external
advert OCT 2026 for Pharmacist (Ref: KPOSB/HR&ADMIN/1/26, Grade PB 7).
Nairobi, Kenya. Full-Time. Job reference: KPOSB/HR
About the role
Responsible for ensuring the safe, effective, and
appropriate use of medicines by dispensing prescriptions, providing
pharmaceutical care and medication guidance, managing medicine procurement and
inventory, maintaining accurate pharmaceutical records, and ensuring compliance
with relevant healthcare standards.
Key responsibilities
- Formulate
and develop policies and programs for effective management of pharmacy
services
- Dispense
and compound drugs
- Check
prescriptions for suitability and accuracy and where necessary contacting
the prescriber to resolve any problems concerning safety, appropriateness
and rational use of drugs
- Provide
drug information to medical staff on dosages, adverse effects, appropriate
dosage forms and any other aspects of medicine use
- Maintain
records of patient's drug histories and participating in decision-making
on appropriate treatments
- Discuss
treatments with and provide information on medicines to patients
- Ensure
medicines are stored appropriately and securely and receive drugs and
verify correct drugs are supplied
- Keep
up to date with new developments in the field of human medicines, and
contributing to research and development and drug market surveillance
- Develop
guidelines for drug use within the staff clinic and regularly update drug
formulary
- Provide
information and statistics on expenditure on drugs and implement
effectively the Bank's drugs budget
- Participate
in the procurement of drugs and medical consumables
- Making
ENT and skin preparations for patients as per British Pharmacopoeia
- Liaising
with drug suppliers to exchange short expiry drugs, replace expired ones
and coordinating destruction of expired drugs with the pharmacy and
poisons board
- Participate
in the staff pharmacy audit and manage the pharmacy and drug store
inventory as prescribed in the procedures
- Report
adverse events and participate in Pharmaco-vigilance
- Maintain
statutory and ethical records/registers, monitor patients on long-term
medications and validate drug invoices and other purchases on petty cash
Qualifications and requirements
- At
least Six (6) years relevant work experience with three (3) years served
at the grade of pharmaceutical technologist II or comparable position
- Higher
Diploma in Pharmaceutical Technology, Pharmacy or equivalent qualification
from a recognized institution
- Diploma
in Pharmaceutical Technology, Pharmacy or equivalent qualification from a
recognized institution
- Registered
with Pharmacy and Poisons board with current practising licence
- Attended
a Supervisory Course lasting not less than two (2) weeks from a recognized
institution
- Proficiency
in computer applications
- Good
interpersonal and communications skills
- Knowledge
of Health laws and standard medical practices and procedures; pharmacy
policy and legislative requirements
- Experience
in providing medical services, pharmacy management and patient care
- Experience
in drug supplies and management, and handling medical schemes
- Knowledge
in basic accounting and administration
- Fulfil
the requirements of Chapter Six of the Constitution
Apply: Job Details - Postbank Kenya