Vilcom Networks is hiring a Lead Technician based in Mombasa
Vilcom Networks is looking for a skilled and experienced professional to
oversee field technical operations, support network reliability, and lead
installation and maintenance activities within the region.
If you have experience in FTTH operations, fibre maintenance, troubleshooting,
and technical team leadership, this is an opportunity to grow with a
fast-moving technology company.
Apply before 15th May 2026.
Send your updated CV to careers@vilcom.co.ke
with the subject line Lead Technician - Mombasa.
📞
0111 028 800
Vilcom Networks is hiring an Operations Manager
Vilcom Networks is looking for a results-driven professional to lead operational excellence, improve service delivery, and support strategic growth initiatives across the organization.
If you have experience in telecommunications, infrastructure operations, and
leadership, this is an opportunity to grow with a dynamic technology company
shaping connectivity across Kenya.
Apply before 18th May 2026.
Send your CV to careers@vilcom.co.ke
clearly indicating the role being applied for.
📞
0111 028 800
Customer Retention Executive Nairobi (4 Positions) at Vilcom Networks Limited
KEY RESPONSIBILITIES
- Proactively
engage and retain customers
- Identify
at-risk clients & implement retention strategies
- Follow
up on issues and ensure resolution Support onboarding and ongoing customer
engagement
REQUIREMENTS & SKILLS
CORE FUNCTIONS
- Bachelor’s
Degree (Business, IT, Telecom or related)
- At
least 2 years in customer service/retention
- Support
across Vilcom services
- Monitor
churn & customer satisfaction
- Coordinate
with SOC & technical teams for issue resolution
- Ensure
consistent customer communication & experience
- Knowledge
of CRM, ISP services & customer lifecycle Strong communication &
problem-solving skills
How to Apply
Interested candidates should submit their updated CVs to careers@vilcom.co.ke Application
Deadline: 27th April 2026
Field Commercial Lead Nairobi (1 Position) at Vilcom
KEY RESPONSIBILITIES
- Drive
revenue growth and market expansion
- Lead
and manage Regional Sales Supervisors
- Ensure
achievement of sales targets across regions
- Oversee
field sales operations and performance
REQUIREMENTS & SKILLS
CORE FUNCTIONS
- Expand
market presence across segments (SME & Enterprise)
- Oversee
customer acquisition and onboarding
- Track
sales pipeline, conversion, and revenue performance
- Align
field sales with customer experience and retention teams
- Bachelor’s
Degree (Business, Marketing, Telecom or related)
- At
least 6 years sales experience (ISP/Telecom preferred)
- Minimum
3 years in a leadership role
- Strong
commercial, leadership, and analytical skills
Read More & Apply
Direct Sales Executive Meru, Rongai & Lodwar at Vilcom Networks Limited
KEY RESPONSIBILITIES
- Generate
leads and acquire new customers
- Promote
and sell Vilcom products and ser- vices
- Meet
and exceed sales targets and KPIs
- Conduct
field sales activities (door-to-door & corporate)
REQUIREMENTS & SKILLS
CORE FUNCTIONS
- Sell
Fiber, Enterprise & Technology solutions
- Manage
sales pipeline and conversions
- Support
customer onboarding and handover
- Provide
market feedback and performance reports
- Diploma
in Business, Marketing, Sales or related field
- At
least 2 years sales experience (ISP/Telecom preferred)
- Proven
ability to meet sales targets
- Strong
communication and persuasion skills
How to Apply
Interested candidates should submit their updated CVs to careers@vilcom.co.ke at
Application Deadline 27th April 2026