InEvent Graduate Take-off Program – Customer Success Intern
InEvent Graduate Take-off Program – Customer Success
Intern
ABOUT INEVENT
InEvent is an innovative and fast-paced B2B startup that
develops intelligent solutions for hospitality and marketing within large
enterprises, creating high-level management for the c-level suite and robust
operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in
over 13 different countries, speaking together more than 27 different
languages. We are a global team. InEventers are a unique team, with a shared
Vision of growth and Values. We allow you to be yourself, and we encourage open
communication. The most important thing here is not your experience, but your
curiosity and passion to learn and grow with us!
ABOUT THE ROLE
Are you an enthusiastic graduate passionate about working in
the tech industry? Does the thought of an opportunity to learn and develop a
wider perspective outside of the university walls with top professionals excite
you? Are you ready for an opportunity that will prepare you for a future
professional career at our organization or any other organization you choose?
Do you have a zeal for learning? If yes, then keep reading!
InEvent is launching a one-year Graduate Take-Off Program
open to recent graduates from all around the world. The program aims to provide
candidates with practical training and skill development opportunities needed
to identify potential areas of strength and establish a professional foothold.
You gain hands-on experience and develop skills that are in demand in the job
market while also contributing to the overall goal of our company. The
fantastic part of this is that you get paid while learning and developing these
skills!!!!
The program will run for 40 hours per week during the course of the year and
will be fully remote! At the end of the program, you could get the opportunity
to work on a full-time basis with us at InEvent!
We are open to speaking with you if you:
- Speak
fluent English;
- Are
within the ages of 18 – 25;
- Have
an undergraduate degree or will be graduating soon;
- Can
multitask and balance working for 40 hours per week without interruptions;
- Are
resilient with a positive can-do attitude;
- Understand
the need to #keeplearning;
- Own a
personal computer and a stable internet connection.
Key Responsibilities
- Support
InEvent clients via chat support, emails, and virtual calls with high
energy and active listening.
- Meet
CS KPIs of response time, average handling time, and Customer Satisfaction
(CSAT) on all queries;
- Identify
issues with customers, investigate queries and report issues and/or
potential improvements to InEvent’s development team;
- Learn
continuously about tech and platform updates;
- Work
with team members to test and improve performance using the platform;
- Become
a subject matter expert (SME) on the InEvent product.
Ideal Profile
- Fluent English to
communicate in writing and voice with customers around the world;
- Fluency
in other languages is a plus;
- Experience
with Customer Success or similar;
- Experience
in a SaaS or tech company;
- Outstanding
communication skills and empathy;
- Flexibility
and adaptability to service multicultural customers;
- Very
(very) resilient to learn continuously in a startup!
InEvent Graduate Take-off Program – Knowledge Specialist Intern
ABOUT INEVENT
InEvent is an innovative and fast-paced B2B startup that
develops intelligent solutions for hospitality and marketing within large
enterprises, creating high-level management for the c-level suite and robust
operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in
over 13 different countries, speaking together more than 27 different
languages. We are a global team. InEventers are a unique team, with a shared
Vision of growth and Values. We allow you to be yourself, and we encourage open
communication. The most important thing here is not your experience, but your
curiosity and passion to learn and grow with us!
ABOUT THE ROLE
Are you an enthusiastic graduate passionate about working in
the tech industry? Does the thought of an opportunity to learn and develop a
wider perspective outside of the university walls with top professionals excite
you? Are you ready for an opportunity that will prepare you for a future
professional career at our organization or any other organization you choose?
Do you have a zeal for learning? If yes, then keep reading!
InEvent is launching a one-year Graduate Take-Off Program
open to recent graduates from all around the world. The program aims to provide
candidates with practical training and skill development opportunities needed
to identify potential areas of strength and establish a professional foothold.
You gain hands-on experience and develop skills that are in demand in the job
market while also contributing to the overall goal of our company. The
fantastic part of this is that you get paid while learning and developing these
skills!!!!
The program will run for 40 hours per week during the course
of the year and will be fully remote! At the end of the program, you could get
the opportunity to work on a full-time basis with us at InEvent!
We are open to speaking with you if you:
- Speak
fluent English;
- Are
within the ages of 18 – 25;
- Have
an undergraduate degree or will be graduating soon;
- Can
multitask and balance working for 40 hours per week without interruptions;
- Are
resilient with a positive can-do attitude;
- Understand
the need to #keeplearning;
- Own a
personal computer and a stable internet connection.
Key Responsibilities
- Organize
and manage issue reports;
- Communicate
with customers via chat and emails regarding technical matters (bugs,
etc.);
- Maintain
open communication with the Product team to keep up with resolution
process;
- Support
Customer Success team with queries and issues;
- Constantly
learn about the InEvent platform updates to ensure technical support
coherence.
Ideal Profile
- Fluent
English;
- Intermediate
Google Sheets knowledge;
- Experience
in a tech company or startup;
- Experience
is customer support or success is highly desirable;
- Knowledge
with API integrations;
- Graduation
in Computer Engineering is a differential.
InEvent Graduate Take-off Program – Sales Intern
InEvent Graduate Take-off Program – Sales Intern
Nairobi, Nairobi County, Kenya | Sales |
Full-time | Fully remote
ABOUT INEVENT
InEvent is an innovative and fast-paced B2B startup that
develops intelligent solutions for hospitality and marketing within large
enterprises, creating high-level management for the c-level suite and robust
operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in
over 13 different countries, speaking together more than 27 different
languages. We are a global team. InEventers are a unique team, with a shared
Vision of growth and Values. We allow you to be yourself, and we encourage open
communication. The most important thing here is not your experience, but your
curiosity and passion to learn and grow with us!
ABOUT THE ROLE
Are you an enthusiastic graduate passionate about working in
the tech industry? Does the thought of an opportunity to learn and develop a
wider perspective outside of the university walls with top professionals excite
you? Are you ready for an opportunity that will prepare you for a future
professional career at our organization or any other organization you choose?
Do you have a zeal for learning? If yes, then keep reading!
InEvent is launching a one-year Graduate Take-Off Program
open to recent graduates from all around the world. The program aims to provide
candidates with practical training and skill development opportunities needed
to identify potential areas of strength and establish a professional foothold.
You gain hands-on experience and develop skills that are in demand in the job
market while also contributing to the overall goal of our company. The
fantastic part of this is that you get paid while learning and developing these
skills!!!!
The program will run for 40 hours per week during the course
of the year and will be fully remote! At the end of the program, you could get
the opportunity to work on a full-time basis with us at InEvent!
How amazing is that?
Key Responsibilities
- Support
sales team members in identifying, qualifying, and nurturing potential
customers.
- Learn
and develop a strong understanding of InEvent’s event technology and AV
software solutions.
- Assist
in the sales process by preparing sales materials, scheduling meetings,
and following up on leads.
- Engage
with prospective customers through multiple channels (phone, email, and
other outreach methods) to gather information and build initial
relationships.
- Provide
basic product information and respond to initial customer inquiries.
- Maintain
accurate and up-to-date records of customer interactions and activities
within CRM systems (e.g., Pipedrive, HubSpot).
- Collaborate
closely with sales team members to achieve individual and team sales
goals.
- Participate
actively in training and development programs to enhance sales skills and
product knowledge.
- Monitor
and identify opportunities to learn about market trends, customer needs,
and the event technology landscape.
Qualifications & Requirements
- Strong
interest in sales, technology, and customer engagement.
- Excellent
verbal and written communication skills.
- Experience
using CRM systems (e.g., Pipedrive, HubSpot, or similar).
- Positive
attitude, strong work ethic, and a willingness to learn and grow.
- Ability
to work independently while also contributing effectively within a team.
- Strong
organizational skills with attention to detail.
- Basic
computer proficiency and familiarity with common business software
applications.
- Fluency
in English for professional and business communication.
Why Join InEvent?
- Be
part of a fast-growing global event technology company.
- Gain
hands-on experience in sales within a dynamic and innovative industry.
- Access
continuous learning and professional development opportunities.
- Collaborate
with a supportive, international team driven by growth and excellence.
InEvent Graduate Take-off Program – Second Level Support Intern
InEvent Graduate Take-off Program – Second Level Support
Intern
- Nairobi, Nairobi
County, Kenya
- Customer
Success
- Full-time
- Fully
remote
ABOUT INEVENT
InEvent is an innovative and fast-paced B2B startup that
develops intelligent solutions for hospitality and marketing within large
enterprises, creating high-level management for the c-level suite and robust
operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in
over 13 different countries, speaking together more than 27 different
languages. We are a global team. InEventers are a unique team, with a shared
Vision of growth and Values. We allow you to be yourself, and we encourage open
communication. The most important thing here is not your experience, but your
curiosity and passion to learn and grow with us!
ABOUT THE ROLE
Are you an enthusiastic graduate passionate about working in
the tech industry? Does the thought of an opportunity to learn and develop a
wider perspective outside of the university walls with top professionals excite
you? Are you ready for an opportunity that will prepare you for a future
professional career at our organization or any other organization you choose?
Do you have a zeal for learning? If yes, then keep reading!
InEvent is launching a one-year Graduate Take-Off Program
open to recent graduates from all around the world. The program aims to provide
candidates with practical training and skill development opportunities needed
to identify potential areas of strength and establish a professional foothold.
You gain hands-on experience and develop skills that are in demand in the job
market while also contributing to the overall goal of our company. The
fantastic part of this is that you get paid while learning and developing these
skills!!!!
The program will run for 40 hours per week during the course of the year and
will be fully remote! At the end of the program, you could get the opportunity
to work on a full-time basis with us at InEvent!
We are open to speaking with you if you:
- Speak
fluent English;
- Are
within the ages of 18 – 25;
- Have
an undergraduate degree or will be graduating soon;
- Can
multitask and balance working for 40 hours per week without interruptions;
- Are
resilient with a positive can-do attitude;
- Understand
the need to #keeplearning;
- Own
a personal computer and a stable internet connection.
Key Responsibilities
- Organize
and manage issue reports;
- Communicate
with customers via chat and emails regarding technical matters (bugs,
etc.);
- Maintain
open communication with the Product team to keep up with resolution
process;
- Support
Customer Success team with queries and issues;
- Constantly
learn about the InEvent platform updates to ensure technical support
coherence.
Ideal Profile
- Fluent
English;
- Intermediate
Google Sheets knowledge;
- Experience
in a tech company or startup;
- Experience
is customer support or success is highly desirable;
- Knowledge
with API integrations;
- Graduation
in Computer Engineering is a differential.
InEvent Graduate Takeoff Program – HR Intern
ABOUT INEVENT
InEvent is an innovative and fast-paced B2B startup that
develops intelligent solutions for hospitality and marketing within large
enterprises, creating high-level management for the c-level suite and robust
operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in
over 13 different countries, speaking together more than 27 different
languages. We are a global team. InEventers are a unique team, with a shared
Vision of growth and Values. We allow you to be yourself, and we encourage open
communication. The most important thing here is not your experience, but your
curiosity and passion to learn and grow with us!
ABOUT THE ROLE
Are you an enthusiastic university student or graduate
passionate about working in the tech industry? Does the thought of an
opportunity to learn and develop a wider perspective outside of the university
walls with top professionals excite you? Are you ready for an opportunity that
will prepare you for a future professional career at our organization or any
other organization you choose? Do you have a zeal for learning? If yes, then
keep reading!
InEvent is launching a one-year Graduate Take-Off Program
open to students and recent graduates from all around the world. The program aims
to provide candidates with practical training and skill development
opportunities needed to identify potential areas of strength and establish a
professional foothold. You gain hands-on experience and develop skills that are
in demand in the job market while also contributing to the overall goal of our
company. The fantastic part of this is that you get paid while learning and
developing these skills!!!!
The program will run for 40 hours per week during the course
of the year and will be fully remote! At the end of the program, you could get
the opportunity to work on a full-time basis with us at InEvent!
How amazing is that?
RESPONSIBILITIES
- Serve
as an advisor in all matters pertaining to employee relations and
engagement;
- Maintain
accurate and up-to-date HR/ personnel records and manage the HRIS;
- Contribute
to the continuous improvement of human resources processes, by analyzing
various departmental needs, and ensuring alignment with strategies,
policies, and processes.
Contribute to the authoring and editing of InEvent policies and other admin functions; - Liaise
with the Marketing and Talent Acquisition Teams to redesign and manage our
social media pages with visuals that represent our company;
- Developing
and executing candidate-facing communication on social media and Job
Recruitment sites by establishing social media and online recruiting
campaigns;
- Provide
support esigning and implementing branding strategies to develop brand
awareness;
- Provide
strategic support to the Talent Acquisition sector of Human Resources in
the areas of culture, values, engagement, and talent attraction;
- Assist
in people management processes such as onboarding, performance management,
benefits, welfare, vacations, terminations, and others.
PRE-REQUISITES
- 6+
months experience in HR roles, with a focus on employee relations and
branding;
- Experience
with HRIS;
- Ability
to handle sensitive information with confidentiality and discretion;
- Experience
with hiring;
- Creative
thinking and the ability to develop innovative employer brand initiatives.
- Familiarity
with digital marketing tools and social media platforms;
- Be
responsible, have a sense of urgency and initiative;
- Detail-oriented
with strong organizational and time-management abilities;
- Resilient
to learn continuously in a startup
- Exceptional
communicator, both written and verbal;
- Must
speak English fluently
- Must
have a personal notebook (Mac or Windows)
- Must
have a mobile device (iOS or Android)