The Boma Hotels provides ultra modern contemporary hospitality services. Our brand portfolio consists of properties under The Boma hotels namely Boma Nairobi, Boma Inn Nairobi and Boma Inn Eldoret.
Each unit is thoughtfully designed to provide a common feeling of identification, for the traveller who wants the very best the word is zest for life which aligns with our brand story “luxury delivered in an affordable way.”.
Cluster Marketing Manager at Boma Hotels
Job Description
KEY RESPONSIBILITIES:
- Strategic
Planning: Developing and executing marketing strategies tailored to the
specific needs and characteristics of respective hotels
- Team
Management: Leading and mentoring marketing teams (where applicable),
providing guidance and support to ensure team members achieve their goals.
- Market
Analysis: Monitoring market trends, competitor activities, and customer
behaviour to identify opportunities and challenges.
- Campaign
Management: Managing the development and execution of marketing and
communication campaigns, ensuring they are effective and aligned with the
overall marketing strategy.
- Brand
Compliance Management: Ensuring consistent brand messaging and
representation within the region. Budget Management: Managing marketing
budgets for the hotels, ensuring resources are allocated effectively.
- Cross-Functional
Collaboration: Working closely with other departments, such as sales,
brand management, revenue and operation teams, to ensure alignment and
collaboration.
- F&B
& Events Marketing: Proven success in driving innovative campaigns for
Food & Beverage outlets and events to boost revenue.
- Local
Expertise: Deep understanding of the local market dynamics and consumer
trends
- Performance
Measurement and reporting: Tracking and analysing the performance of
marketing and communication campaigns and initiatives, adjusting as needed
to optimize results. Providing regular updates and reports to senior
management on marketing performance and activities.
YOUR PROFILE
- Experience:
MUST have 3-5 years in hotel marketing, or similar hospitality roles, in
multi property roles.
- Expertise:
Experience with branding, graphic design, social media management, PR
& media relations
- Communication:
Strong reporting and presentation skills; ability to translate data into
insights.
LANGUAGES
- Fluency
in English required; additional languages are an advantage (especially
Swahili and French)
How to Apply
If you are interested in this position, please send your CV
& Cover Letter with the job title as the subject line to:
careers@theboma.co.ke Deadline for Applications: 21ST October, 2026
🚨Sales Account Managers (Leisure & Corporate Segments) at Boma Hotels
Job Description
We are seeking dynamic, results-driven, and customer-focused
Sales Account Managers to join our Sales & Marketing team. The successful
candidates will be responsible for managing and growing client relationships,
driving revenue, and developing new business opportunities within their
respective market segments
QUALIFICATIONS & EXPERIENCE
- Diploma
or Degree in Sales, Marketing, Hospitality, Tourism, Business
Administration, or a related field.
- Minimum
2-3 years’ experience in hotel sales, preferably within the relevant
market segment.
- Proven
experience managing corporate, leisure, or travel trade accounts will be
an added advantage. Strong knowledge of the hospitality and tourism
market.
- Demonstrated
ability to meet and exceed sales targets.
- Excellent
communication, negotiation, and interpersonal skills.
- Strong
customer relationship management skills.
- Good
knowledge of Microsoft Office applications.
- Ability
to work independently while also collaborating effectively with different
departments.
- Willingness
to travel for client visits and business development activities.
KEY COMPETENCIES
- Business
development and networking
- Account
management
- Sales
and negotiation skills
- Customer
relationship management
- Revenue-focused
mindset
- Market
knowledge
- Communication
and presentation skills
- Problem-solving
and follow-up skills
How to Apply
Interested and qualified candidates should submit their
updated CV and cover letter, clearly indicating the position they are applying
for, to: careers@theboma.co.ke
“Sales Account Manager – Leisure Market, Tours & Travel” OR “Sales Account
Manager – Corporate Segment”
Application Deadline: 21ST September 2026 Only shortlisted candidates will be contacted.
URGENT HIRING | RECEPTIONIST AT THE BOMA NAIROBI
If you have experience in Front Office operations, proficiency in OPERA PMS, Front Office cashiering, guest relations, and strong upselling skills, this could be your next opportunity.
📍 Location: The Boma Nairobi
💼 Position: Receptionist
⏰ Urgent Vacancy
📅 Application Deadline: 21st August 2026
Interested candidates should send their CV and Cover Letter with “Receptionist” as the email subject to:
📩 careers@theboma.co.ke
Please share this post with anyone who may be a suitable fit.
The Boma Hotels is Hiring a Human Resource Manager
Are you a strategic HR leader looking for your next big
career move?
At The Boma Hotels, we believe our people are our greatest asset. We are on the
lookout for a visionary Human Resource Manager to join our team at Boma
Nairobi.
In this role, you will play a pivotal part in policy formulation, strategic
planning, and championing a workplace culture that empowers our team to deliver
world-class hospitality.
What we're looking for:
✔️ 5+ years of extensive experience (preferably in
large-scale hospitality). ✔️ Bachelor’s degree in HRM or a
related field + CHRP-K / SPHR certification.
✔️ Strong expertise in Kenyan labor laws and HRMIS.
✔️ Exceptional interpersonal and conflict-resolution
skills.
Ready to lead our people strategy?
📩
Submit your CV and application letter to careers@theboma.co.ke by 10th June 2026.
Remember to use the job title as your email subject line!
Interviews are on a rolling basis. Apply early!
Housekeeping Steward Vacancy at The Boma Hotels!
Join our team as a Housekeeping Steward and be part of delivering exceptional
hospitality experiences.
If you are passionate about cleanliness, service excellence, and working in a
dynamic hotel environment, we’d love to hear from you.
📩
Send your CV & Cover Letter to: careers@theboma.co.ke
🗓 Deadline: 4th May 2026
Receptionist at The Boma Hotels
Receptionist
- Location:
Nairobi, Kenya
- Application
Deadline: 4th May 2026
Job Overview
The Boma Hotels is looking for a professional and
customer-focused Receptionist to join their front office team. The ideal
candidate will play a key role in creating a welcoming guest experience while
ensuring smooth day-to-day front desk operations.
REQUIREMENTS
- Minimum
of 3 years’ experience in a similar position, preferably within the
hospitality industry
- Diploma
or Certificate in Hospitality Management, Front Office Operations,
Tourism, Customer Service, or a related field
- Strong
communication and interpersonal skills
- Excellent
customer service skills and professional presentation
- Ability
to work flexible shifts, including weekends and public holidays Computer
literacy; experience with hotel management systems will be an added
advantage
How to Apply
If you are interested in this position, please send your CV
& Cover Letter with the job title as the subject line to: careers@theboma.co.ke Deadline
for Applications: 4th May, 2026
Assistant Reservations Manager at The Boma Hotels
Assistant Reservations Manager
- Location:
Nairobi, Kenya
- Company:
The Boma Hotels
- Application
Deadline: 4th May 2026
Job Overview
The Boma Hotels is seeking a detail-oriented and
customer-focused Assistant Reservations Manager to support the reservations
function and ensure seamless guest booking experiences. This role is ideal for
professionals with a strong background in hotel reservations and revenue
optimization.
REQUIREMENTS
- Process
and manage room reservations accurately and efficiently through all
booking channels. • Maintain up-to-date and accurate reservation records
in the Property Management System (PMS).
- Handle
booking confirmations, amendments, cancellations, and guest inquiries
professionally. Support revenue optimization through effective upselling
and rate management.
- Coordinate
closely with Front Office, Sales, and Housekeeping to ensure seamless
guest experiences.
QUALIFICATIONS & EXPERIENCE:
- Minimum
2-3 years’ experience in hotel reservations, preferably in a reputable
hotel. • Degree or Diploma in Hospitality Management, Tours & Travel,
Front Office Operations, or a related field.
- Proficiency
in PMS (Opera or equivalent) and Microsoft Office applications.
- Strong
communication, organizational, and customer service skills.
- High
level of integrity, attention to detail, and ability to work under
pressure.
How to Apply
If you are interested in this position, please send your CV
& Cover Letter with the job title as the subject line to: careers@theboma.co.ke Deadline
for Applications: 4th May, 2026