Receptionist at The Boma Hotels
Receptionist
- Location:
Nairobi, Kenya
- Application
Deadline: 4th May 2026
Job Overview
The Boma Hotels is looking for a professional and
customer-focused Receptionist to join their front office team. The ideal
candidate will play a key role in creating a welcoming guest experience while
ensuring smooth day-to-day front desk operations.
REQUIREMENTS
- Minimum
of 3 years’ experience in a similar position, preferably within the
hospitality industry
- Diploma
or Certificate in Hospitality Management, Front Office Operations,
Tourism, Customer Service, or a related field
- Strong
communication and interpersonal skills
- Excellent
customer service skills and professional presentation
- Ability
to work flexible shifts, including weekends and public holidays Computer
literacy; experience with hotel management systems will be an added
advantage
How to Apply
If you are interested in this position, please send your CV
& Cover Letter with the job title as the subject line to: careers@theboma.co.ke Deadline
for Applications: 4th May, 2026
Assistant Reservations Manager at The Boma Hotels
Assistant Reservations Manager
- Location:
Nairobi, Kenya
- Company:
The Boma Hotels
- Application
Deadline: 4th May 2026
Job Overview
The Boma Hotels is seeking a detail-oriented and
customer-focused Assistant Reservations Manager to support the reservations
function and ensure seamless guest booking experiences. This role is ideal for
professionals with a strong background in hotel reservations and revenue
optimization.
REQUIREMENTS
- Process
and manage room reservations accurately and efficiently through all
booking channels. • Maintain up-to-date and accurate reservation records
in the Property Management System (PMS).
- Handle
booking confirmations, amendments, cancellations, and guest inquiries
professionally. Support revenue optimization through effective upselling
and rate management.
- Coordinate
closely with Front Office, Sales, and Housekeeping to ensure seamless
guest experiences.
QUALIFICATIONS & EXPERIENCE:
- Minimum
2-3 years’ experience in hotel reservations, preferably in a reputable
hotel. • Degree or Diploma in Hospitality Management, Tours & Travel,
Front Office Operations, or a related field.
- Proficiency
in PMS (Opera or equivalent) and Microsoft Office applications.
- Strong
communication, organizational, and customer service skills.
- High
level of integrity, attention to detail, and ability to work under
pressure.
How to Apply
If you are interested in this position, please send your CV
& Cover Letter with the job title as the subject line to: careers@theboma.co.ke Deadline
for Applications: 4th May, 2026